I’ve been a member of this credit union for 15 years. I was just hung up for asking to speak with a manager after an employee told me to try to work with a larger credit union.
Hours are wrong, they’re closed. I’ve called 3 days in a row and cant get anyone on the phone after being on hold for 20 mins. The online app accepts my check deposit then sends an email saying its rejected. I have no clue how to solve …
The tellers are great, but no one ever answers the phone. I don’t have an account with them, but they do shared branch services. shared branch services go down often, so I like to call before waisting the drive down. I feel a simple answer to the phone makes them get a three star deduction.
Unprofessional. There was a correction on the check I was depositing. Therefore the teller and the person supervising the teller rejected depositing the check, which is fine. But then I get asked “Well, what did the person who gave you …
I has always been told to remove the 0 from my account for deposits or payment. An error was caused by doing this while I making a payment to an account and I was charged 2 overdraft fees and I was told it was my mistake. This union is …
This bank and branch provide excellent service. I’ve been with them for 3 years now and I’ve recommend it many times. I can always call and be connected with a banker. Very easy online banking. My loan officer is SO helpful and knowledgeable. There’s never a line, the most I’ve waited behind is one person.
(Translated by Google) it is very effective
(Original)
Es muy efectivo
Never answer the phone
Been A Member For 28yr. Would Not Go Anywhere Else A+A+
There just “might” be a reason they are ONLY a shared branching-traffic hub. Felt like Bank of the West
Great service!
terrible service,waited on phone for 30 mins,only to be disconnected..
Always have great deals on car purchases and homes. Besides that they offer coffee and popcorn while you wait
The wait is to long
Plenty of parking. The employees are nice
They need more employees during peak hours.
I’ve been a member of this credit union for 15 years. I was just hung up for asking to speak with a manager after an employee told me to try to work with a larger credit union.
Convenient hours and great customer service. Cashiers work quickly as well so there isn’t usually much of a line.
All these good reviews must be by their employees. Their customer service is a joke and the people working there are very unprofessional. …
Hours are wrong, they’re closed. I’ve called 3 days in a row and cant get anyone on the phone after being on hold for 20 mins. The online app accepts my check deposit then sends an email saying its rejected. I have no clue how to solve …
The tellers are great, but no one ever answers the phone. I don’t have an account with them, but they do shared branch services. shared branch services go down often, so I like to call before waisting the drive down. I feel a simple answer to the phone makes them get a three star deduction.
Unprofessional. There was a correction on the check I was depositing. Therefore the teller and the person supervising the teller rejected depositing the check, which is fine. But then I get asked “Well, what did the person who gave you …
Could definitely be better on approvals and take more risk on credit challenged people
2.7??
No.
0.7 is closed to reasonable rates review. One day .. not one day …
I has always been told to remove the 0 from my account for deposits or payment. An error was caused by doing this while I making a payment to an account and I was charged 2 overdraft fees and I was told it was my mistake. This union is …
This bank and branch provide excellent service. I’ve been with them for 3 years now and I’ve recommend it many times. I can always call and be connected with a banker. Very easy online banking. My loan officer is SO helpful and knowledgeable. There’s never a line, the most I’ve waited behind is one person.