(Translated by Google) It was a pleasure working with Maggie Martínez, Johanna and the team, they were all very responsible in their work, the process was fast and successful. …
David Piatek and Mason Montuoro with the Federal Savings Bank made sure my whole home buying process went as smooth as possible! I’m a veteran with the US Army and I took a VA home loan and they made sure I got everything taken care of and I didn’t have to stress over anything. They will take care of you! HIGHLY RECOMMENDED
THIS BANK IS SAID TO HAVE PAID PAUL MANIFORT!!!! This bank is UNDER INVESTIGATION BY THE SPECIAL COUNCIL AND IS ACCUSED IF CRIMINAL CONDUCT. VETERANS BEWARE.
Didn’t the majority owner of the parent company of this bank bribe Manafort ? If I get a mortgage through you guys can I get a job in he Trump administration ?
Worst experience ever they lack in communication and professionalism. We lost our house they don’t want to refund the appraisal fee even tho it was they’re fault. Javier Garcia and Katherine Ruiz never cared to get it done… do not do business with them…
Fake obscure mailers with no return address or identification on the outside of the envelope. Big Scam big waste of paper. Would never do any business with these people.
How did this bank give hundreds of millions in loans to Paul Manaford DMP International LLC, and Summerbfeeze LLC, and he is not a military veteran? 24% if the bank reserves
Carl Pattillo is outstanding!! He’s always available when needed and keeping you updated with the application process. I wondered at times if he sleep. 😊 …
Solymar was owesome she help us getting our first home, she was fast and answer all of our questions, i will give her a 10, please go with her, she such a wonderful person , soly if you read this god bless you and thank you 🙏☺ …
The wife and I were very pleased and thankful to everyone at Federal Savings Bank that took care of our refinancing and a special Thank You to Kevin Kapers who tolerated all the off hour questions and en queries. Thank You Everyone!!
Yet another dishonest company that sends out official looking notices that prey upon the elderly and those who may not read the fine print. This one even has Federal in the name and has an eagle for a logo! Funny how Google autofill even has “letter scam” as the first item when typing in Federal Savings Bank…
I get the worst junk mail from this company. The letters are made to look like real checks. Why would a Board and management team use such horrible tactics to get business. Stop sending so much junk mail!!!!
Never listen to these guys. They say they will lock in your rate and take your deposit, but wait long enough to give you a completly raised rate without the option of getting back the deposit. Just awful.
These people are rude. They called me about re-financing my home loan, they asked me if I was a veteran, I answered no, than they hung up on me.
I would give them no starts, but this review panel makes you choose at least 1.
Not a professional way to do business!!!
We have been working with Erica Sinchek and have had a horrific time contacting her or having calls returned. I am shocked at the level of service we are receiving. In the process of trying to get a new representative.
Maribel is an awesome professional to work with !!
She answers all questions. She gives you all possible options, and works hard for her customers to get the best deal!
thank you Maribel
Neve knew buying a house was so easy!! Greg Janicki and his team are on top of their game, keeping me up to date daily, great rates, very informative, making the process a breeze. Thank you
I would rate them zero stars if I could. Every week they send me a fake government notice. I called to have them stop but the rep kept pushing me to re-fi. They cant get me lower than I am already I bought points to get me below the rock bottom interest a year ago. I had to hang up because he was so pushy.
Everything went pretty smoothly from what I saw. Much appreciated for the hard work! Chris, Santiago, and Kris and the rest of their team did a knockout job. Kudos to you and your team.
Vets stay away! These guys are preying on you. They send out letters with IRS letter font markings and ADMINISTRATIVE OFFICE in big letters to look like it’s from the government. …
AVOID Cecilia Marlow by all cause!!! Her Communication skills is the Worst. She strung our family along for four months and we was denied three days before closing. Worst Bank, service, lenders ever. Avoid this bank.
The top floor was excelllent for a nearly 200 staff office at any given time… relatively modern interior, great cleaning staff and attentive and personable security and doormen 24/7. Pretty safe area now too only issues of harrassment or fear was actually from plain clothed police.
They were very good explaining all the terms associated with this loan, I had a unique situation and could not be more than happy with the whole experience,
If you have any questions Robert a call he will walk you through everything,
☘️
I would recommend Carl Mowdy. He helped my husband and I with financing for our first home. He answered our questions and calls quickly whenever we needed him (including late nights and weekends).
This bank lied so many times to me, when closing time came they said they were ready and it was a lie had to delay closing and pay a penalty at the apartment I was staying! 3 months after closing they still have not finished paperwork i needed done! Now no one answers my calls or emails! Horrible experience as a first time homebuyer!
This place is HORRIBLE!!!! I have received almost 100 mailings from this company and when I contacted them today, February 23, 2021 to have them remove me from these mailings the representative hung up on me and repeatedly did so. I will be …
I’ve used TFSB for two mortgage transactions and would highly recommend them. Rates were very competitive, communication was prompt, and closing was a breeze!
Brad is a trusted colleague and we listen carefully to the advice and guidance we receive. We will undoubtedly be making more transactions in the next few years and would be honored to work with Brad again.
James is a great professional, knowledgeable, communicated effectively, excellent interpersonal skills, respectful, and overall kudos for his excellent management of this loan process.
Irwin Recio was great throughout the whole process. Explained everything very clear and very on top of information needed. Very Knowledgeable and recommending him to family and friends.
I have been receiving notices from this company repeatedly. I called today to ask to be taken off their mailing list, to which I received a number of questions about the program. I was supposedly talking to the “vice president” who, after I …
Closings that were scheduled a week ago still haven’t happened, all because of their lending department. Four impacted families are wasting hundreds of dollars storing their belongings while this bank continues to be utterly incompetent and useless. I wouldn’t recommend them to my worst enemy.
We’ve been working with Federal Savings since June 2016 and we refinance and closed. …But on our end it seems we are getting the run arounds, they tell us wr gave a cash out to be funded to us, but they tell we should receive it one day, …
Buying my first home was not as easy as I thought it was going to be and I am happy to have chose Federal Savings Bank for this application. Outstanding service and very understanding of a first timer taking the plunge into buying property.
Talk to Cedrick Burrows… He’ll walk you through options and make you get incredibly comfortable. I talked to Ced after locking with another lender… It turns out, the other lender had everything screwed up and Ced basically educated the …
Tammy and her team have been phenomenal to work with. They have made a strenuous process very easy and are there every step of the way. I have used Tammy and her team twice already and would HIGHLY recommend others to do the same.
I anticipated a long, drawn out refi process. WRONG. Mike Gulyas and his team are rock stars. I was kept in the loop at every turn, and the online system to upload docs and such was very easy to use. Highly recommend.
Pam Jones and her team are amazing and very professional. The process and accuracy of advisement was on point. There were no hidden agendas and we knew what was happening every step of the way. Outstanding work!!
This is by far the worst company I have ever had to do business with. Because of Javier Garcia and his terrible customer service, attitude and communication we have decided not to proceed with this company and instead to start the entire …
This past July of 2014, my wife and I were thinking of a lease to buy option to own our final home. It was suggested that Garrett Law with the Federal Savings Bank might be able to help us obtain a VA loan. We put ourselves in the hands …
I am an active duty sailor who has purchased a few homes outside previously-stationed Navy bases. I have worked with four different lenders throughout the years for either initial loan or refinance establishment. Out of the four, the FSB …
Excellent service and outstanding communication! You guys were there every step of the way, answering all my questions and helping my wife and I through the process. Thank you so much!
It was a pleasure working with Bryan Landman. This was our first home purchase and he made the process a pleasure. He maintained constant communication with us and helped us with everything along the way.
Tammy Miller and her team did a wonderful job and would highly recommend them. Smooth process, great rate, outstanding communication, and complete satisfaction. Great experience.
This bank has been awful since I’ve refinanced my home. After waiting three months for my initial credit card payment to go through, it is now August and I notice that instead of applying my payments from the past three months, they have …
I had a four great experiences with The Federal Savings Bank. I am very happy to be one of their clients. Through Bill Scatena, my loan officer there, I purchased a home with a Veterans Administration (VA) Home Loan Guarantee. After about …
If this bank was giving out FREE money, i wouldn’t work with them again. As a first time homebuyer, i have questions as anyone would and I’ve received the nastiest attitude from one of their workers, J. On the other hand, I’ve never felt so …
The payment portal is a total disaster for basic logistical things. I’ve been trying to pay online instead of over the phone. I make a payment online and then they double debit. Constantly being transferred and waiting 15-20 minutes just to spend more time talking to someone that can’t help.
Great experience. Victoria and Gerardo were amazing, they helped me through the whole process and got me great rates! I would definitely recommend them to friends and family and use them in the future for my loan needs!
I found FSB online and decided to put in an application to refinance my home(s)…I got a call from Garrett Marcus and we started the application after a lot of research on my end… My situation was a little more difficult because we …
My experience with Federal Savings Bank and David S. Piatek was absolutely outstanding. Unbelievably professional, courteous, friendly.
I’ve had previous experiences with other VA lenders/ servicers. Federal Savings outshines all of them. 5 Stars!!
Shawn and his team really go above and beyond. This is the third time that we have used him and again he delivered beyond expectations. If we decide to purchase a new home or secondary home in the future Shawn will be our first call. Thanks for all that you do!
Enrique Hernandez and his team was great! He helped me get into my dream home. I would recommend him to anyone! He was very helpful and very patient with me even when i had tons of unessasery questions he always had a answer for me. Would defitinely go to him again. Thank you for everything!
I would just like to compliment the professionals at The Federal Savings Bank, especially the work of Mike Gulyas, during the re-finance process of our home. Mike was extremely knowledgeable, courteous and honest with us throughout the …
Magaly Alonzo is a very knowledgeable person that always is there to help, she is very professional and is was a pleasure to work with her. I will recommend her work to all my friends and family who might be interested in buying a home in the future.
Our broker, Joe Varney, was very helpful throughout the loan process – he lead us through the steps we needed to take and kept us informed throughout. He’s knowledgeable and very customer focused!
The best company I have ever dealt with. Very professional, experienced and helpful agents and brokers. Highly recommend Maggie Martinez, Adriana, and Johanna Martinez.
Very patient and knowledgeable. I had a lot of questions and was able to reach my banker and any other officers very quickly. Calls were returned either the same day or within 24 hours. I was able to close on a beautiful home and received updates and options every step of the way. Very satisfied.
Cedrick Burrows was such a pleasure working with from his expertise about home mortgages to his very calm and collected attitude which took a lot off stress of me. I’m highly recommending him to all my friends and family.
My refi process was smooth from start to finish. Kevin Kaspers was knowledgeable and always accessible to answer questions and address my concerns. I definitely received the best customer service from Kevin and his team.
Kevin was very helpful through the whole process and I wouldn’t call myself the easiest customer, as I wasn’t sure exactly what I was looking for. Kevin very patiently and promptly answered all of my questions related to this product and …
If you are selling your home and the buyers provide a pre-approval letter from this bank, specifically the Mortgage Banker Gregory Tily, you need to run. There were unethical practices (admitted to our realtor) regarding the appraisal of …
We had a great experience with Federal Savings. Our mortgage lender Brad did great about communicating with us and made sure everything was taken care of through the process.
I was extremely happy with the service I received from Kevin Kaspers and his qualified staff. They were very professional as well as being highly informative, courteous, and attended to all my needs and concerns. I would highly recommend them to anyone looking to finance their mortgage. Irene Nilsen
This was one of smoothest mortgage refinancing process I’ve ever experienced. Team Tammy was very approachable and always available to answer any question I had regarding the process. Most of all they keep their word.
I was very impressed on how quickly my loan was processed and completed. The communication throughout the entire process by Scott Madgett and his team was outstanding. I would highly recommend him to anyone now or in the future looking to purchase a home.
Solymar from the Federal Savings Bank team answered all our questions since day one. The team is hard-working and diligent throughout the entire process. This is our second mortgage with The Federal Savings and will most definitely use them for future mortgages and refinan
Natasha Gomez was extremely helpful to me in the purchase of my new home. I’m a first time homeowner but I have learned so much from Natasha. She was very patient with me and explained the process every step of the way. I can’t wait to …
I wish I could give 0 stars. I’m a real estate agent and was referred to federal savings bank by a colleague. I passed the recommendation on to my buyer. We spent 1.5 months with little response from Brian K and Gina. It was only until the …
Refinanced my mortgage with Federal savings Bank. They were great from start to finish, and I appreciate all the hard work Brad and his team put into my loan. Highly recommend!
Completed 3 mortgage transactions with Brad Berndt in the past year. Our original purchase transaction and 2 Refis. Every time Brad has been responsive, knowledgeable and honest. We have referred friends and family to him and will continue to do so.
Thanks Brad
The Federal Savings Bank was great! Mia Schultz and Susan were great to work with. Everything was done in a timely fashion. Mia and Susan made getting a loan easy with being very knowledgeable and pleasant, they always answered all my …
So I gave this company two chances. The first time Mike responded weeks later, and ridiculed me about my income and says there’s no way I would qualify for the size of mortgage I wanted and other mortgage companies didn’t know what they …
As a first-time home buyer, I didn’t really know what to expect throughout the process. But Brian and Gina were so helpful and patient and easy to work with. And the document web portal was very user-friendly The whole process was much easier and more pleasant than I ever expected!
My banker Cedrick Burrows was oustanding!! He was always available to answer any questions I had. He is definitely the man to get the job done!! He made my home buying experience a great one. I will recommend him to my family and friends.
This place is HORRIBLE!!!! I have received too many mailings to count from this company and when I contacted them by phone to have me removed from the list the representative hung up on me and repeatedly did so. No wonder they do not give …
Ankush Dhanda did an incredible job supporting my wife and I through this process. Extremely knowledgeable. Super mature and helpful customer service. Knew just when to push and just went to stay back and wait for us to come forward at …
November 4 2020:I am a Realtor, We are at 11 weeks now waiting for Federal Savings Bank to Approve a Loan. They ask for extensions, stating Covid Delays, High volume and Appraisal delay. They gave us a CTC and we set closing, then …
Bradley Berndt and his Team were outstanding and truly exceeded our expectations, keeping us informed early and often throughout our mortgage loan process to get ‘er done. …
Without Bob Tranchell we would not be enjoying the financial benefits of our reverse mortgage! Bob came to our home and discussed the plus and minuses of a reverse mortgage in plain, understandable english. When we decided to go ahead he …
My Experience with the Federal Savings was amazing. Maggie Martinez and her team was very professional from the beginning all the way to the closing table. She went above and beyond helping to make this process smooth and efficient. Thank you Maggie I know the Federal Savings is glad to have you on board.
1. Erika Shelton at The Federal Savings Bank charged us $625 for appraisal when it was only $450. 2. She told us we will get it back and we found out last week that was a lie. 3. She had us pay late four times and told us they will send …
Barbara Lanis did a phenomenal job in helping me navigate through the mortgage process. She was very quick in responding and answered all my questions. She is also very knowledgeable and thorough in her work. I strongly recommend her.
1. Erika Shelton charged us $625 for appraisal when it was only $450. 2. She told us we will get it back and we found out last week that was a lie. 3. She had us pay late four times and told us they will send us a cheque, that was a lie. …
This is by far the worst bank in the history of banks. They need to be shut down and Justin Hamilton needs to lose his mortgage brokers license. I was in a series of refinances and purchases on 10 different properties where sellers relied …
I was called out of the blue to refinance my VA loan. It sounded good at a 3.75%, because I was over 5%. I had paid my loan down to under 180,000.00 dollars and as we were doing the paperwork, the loan got bigger and bigger. Finally the …
Mark Martinez was Great to work with, he was right there side by side with us the entire way and explained everything very clearly and met all time lines. He really made the process seamless and a comforting experience, which made it easy …
This bank has their representatives constantly calling veterans and their spouses and saying that they are from “VA Lender Services” wanting to talk to you about the VA’s new loan programs, when they actually are aiming to transfer you over …
I have both professional and personal experience working with Van and his team with the Federal Savings Bank. All times were exceptional! Van is excellent with communication and will help with any questions/issues you may have. I have and …
We’ve closed 3 loans with Joseph Varney of the Federal Savings Bank over the years and have been beyond satisfied with our experience every time!
Our refi that closed this week couldn’t have gone smoother thanks to Joseph’s …
Justin Hamilton’s outstanding professional skill, knowledge, and communication aided immeasurably in identifying complications with my transaction and in developing and implementing solutions capable of solving these complications in a …
Team Tammy has been absolutely amazing at helping us through TWO mortgage loans. They are truly a “team” who work together and get the job done quickly and on time. We are grateful for their honest work and advice given when we first purchased a home. I would recommend them to anyone looking to get a mortgage loan.
Tammy’s team was THE BEST! Thank you so much for everything you all did and for every answered question along the way. Your impressive response time always kept me calm during the whole process. Being a first time home owner would not have been possible without you!
If I would have the option to rate 0 I’ll do. My bad experience was with Maggie Martinez and her assistant Elizabeth Lopez, their lack of professionalism was too high. I applied for a home refinance back on October 2020, sent emails, …
I worked with a gentleman by the name of Peter Singh and can say that it was the easiest process I’ve ever gone through(even compared to my initial VA loan for my house). This guy was super helpful, was pleasant to work with and probably …
Mary Jo and her team are phenomenal. We are first time homeowners and we were wide-eyes and naive and thought we could only afford a fixer-upper. Mary Jo showed us the reality of our situation and she landed us our dream home. The process …
My husband and I started the “home buying process” with a different lender originally and had such a hard time. We were referred to Siomara with Federal Savings Bank and are so glad we were!! Siomara and her team worked hard, they were …
Total scam. I applied in January so I used my 2019 tax returns for proof of income since I haven’t done my 2020 returns yet. Brian Roman told me everything looks good and to pay the $219 application fee. Then the delays started happening. …
I got in contact with Javi Garcia on Instagram of all places, but I’m so glad I did. I work in the mortgage business and I chose to use Javi because of his knowledge, commitment, and excellent products. His whole team exceeded my …
It was a pleasure to work with Magaly, I didn’t know where to start from being a first time homeowner until I talked to my lender and my realtor. They were very helpful and I am thankful for that. I truly recommend her to anyone, she has a very nice personality and is great to work with.
Just completed a mortgage refi with Brian and hist team at Federal Savings bank. Brian beat out all other mortgage rates by far, and helped explained the benefits of various different scenarios. The quote to closing process didnt take very …
We want to express our appreciation for the team of Van Tran and Sara Ricketts. Their customer service, professionalism, and knowledge were simply outstanding!! Everything from start to finish was timely, accurate and they went out of …
Tammy’s team are the best! My entire first home buying experience went smoothly ( and mostly stress-free!) with the help of Tammy’s team and Federal Savings Bank. Tammy and her team were always on top of things, organized, and always …
Maribel Guzman was amazing and helped me throughout my entire home buying process! She is extremely knowledgeable, patient and understanding! I truly appreciate her expertise and assistance! She made my first time home buying process comfortable!
A Vice President told me there was a multi-unit lending option available. The company pulled my credit and had me upload supporting documents for a loan. After my credit was pulled I was told the bank did not support loans for multi-units. …
We have been trying to work with Sam Margoles and Melissa Guerrero for almost a month now. The amount of documents they have asked for that are not on their website has been ridiculous. We would ask for information to be corrected in …
Tammy Hajjar Miller and her team are fantastic. I was a first time homebuyer and I appreciated the time Tammy took to explain all of the figures in my loan. Team Tammy’s communications are so organized and prompt. The spreadsheets they provided made it easy to visualize my budget and compare options. I highly recommend !
David Piatek and his team were incredible to work with. This was my first time using a VA loan and they were very informative throughout the process. Their communication to all parties involved was exceptional, providing proactive updates …
We absolutely love these guys! TEAM TAMMY has written loans for me twice in 2020 and hundreds of loans for buyers I represented as a Realtor for the last 15 years. Its not just the high level skill but the ease with which they have …
It was a complete pleasure working with Kenneth Andresen during the entire process of our refinance. He was honest, knowledgeable and responsive. I would highly recommend and will call on him for any future mortgage needs!
Just one negative — the appraiser used by the bank was horrible. The best thing about the experience — our mortgage broker, Shane Johnson, worked harder than any banker I’ve previously worked with over the last 50 years. He is an …
Whatever you do stay clear of Raphael Hirsch!!! He is a mortgage banker for this company. He mislead my husband and I during the whole process of trying to buy our new home. He would say we that he got the approval and that everything …
David was great throughout the whole process. There is a lot of stress and questions during the mortgage and especially the VA loan process and his knowledge and expertise made us feel at ease. He was always an email/phone call/text away and made you feel like you were the only person he was working with.
As a first-time home buyer, I can honestly say I am happy to have gone with Maggie Martinez and her team. Special shout-out to Adriana and Flora too as the process went smoothly and I was able to close on time. I will definitely recommend …
Mike Gulyas provided exceptional service from beginning to end. I am a first time home buyer and going in I didn’t understand the mortgage process. Mike is very knowledgeable and thoroughly explained everything. He’s extremely dedicated and committed and I would definitely recommend. Thank you!
Jose and his team were amazing!! As a first time home buyer I had in mind loan portion of buying a home was going to be the most complicated and let me tell you it was my favorite part. Jose makes sure my fiancé and I understood all the numbers. Jose also made himself available for ANY questions. I am so glad we got referred to Jose.
A first time home buyer, the team at The Federal Savings Bank made this complicated process very simple by keeping everything step-by-step. Gathering the required documents was a challenge, but I felt prepared because I was kept informed. I …
I want to note the outstanding customer service we received from our banker, Yvette García-Metoyer. To say she went above and beyond is an understatement. Yvette was always a phone call away no matter if it was after hours or during the …
Brian at the Federal Savings Bank is amazing! This was the second time we have worked with him, and the process could not have gone any better! We are so pleased with him and all the other members of his team who helped us with our refinance.
I had a great experience with Yvette Garcia and her team of experts. She knows what’s she’s doing! It took time and many requested documents, they are meticulous especially since I am self employed. She made it work and truly was a big help to me and my family.
As a first time home buyer, i have heard a lot of dreary stories in regards to the Home buying process but Yvette Garcia and her team at the Federal Savings Bank, made the process so smooth it was fantastic! She broke down all the …
I couldn’t be more please with the customer support we received from Peter Singh and Federal Savings Bank. The process did take a bit longer than I expected but that was due to a few obstacles we had to address before the refinance could …
Mario Mendoza was such a great help in the loan process. I have already recommended some friends and family to work with him, and will continue to do so. My previous experience with trying to get a home loan was plain awful, I was working …
It was a pleasure working with Federal Savings Bank. Smooth from beginning to end! Brian Kohlstedt was great to work with. I never felt like a burden to the team. He took the time to always answer my questions. …
This is the second transaction I have done with Brian and both times it has been a pleasure working with him. The previous transaction was at a different bank, but Brian kept in touch with my Realtor. When I was looking to refinance and the …
Just refinanced my home with them. Should have looked at google reviews first. The mortgage broker Richard krauss says he’s a vet just like me. Will be there through the whole process. Have had nothing but trouble and now has completely …
Never doing business with this corrupt lender again. I was offered a refinance and the mortgage advisor assured me it was good to go. The lender insisted on charging me an appraisal before doing their due diligence to make sure all of the …
Justin and his team exceeded our expectations. The attention the team paid to our needs had us feeling like we were their only clients at times. When inevitable hiccups in the process arose, Justin was there to personally smooth over the …
David Piatek is an absolute pleasure to work with and he worked seamlessly with the real estate agent and the attorney. The entire process was smooth from start to finish. David’s communication with us was outstanding and we felt very …
Completely deceptive marketing that mimics government/official mail. No need to remove us from your mailing list or reply with a comment, but you should be ashamed of yourselves.
Our experience with Mr. Robert Tranchell was a shared experience in both trust and perseverance. We were pleased to partner with him in guiding us through the processes involved with securing the mortgage on our new home. He was truly a …
Alan Hardesty was great the entire time throughout this process. We had a somewhat tricky situation and he always communicated everything and was available to discuss any questions whenever I needed. He gave us options and we were able to …
Kathleen Gentile at The Federal Savings Bank was one of the best people I have had the pleasure of working with. She is incredibly professional, communicative, and helpful. She was always available to talk and explained very complex topics …
Martha was great throughout the entire process. Her communication with me was great, she was very helpful and answered all my questions. As a first time home buyer I came into this very nervous and didn’t really know what to expect. She …
I dont often write reviews, but my absolutely abysmal experience with this business warranted one. Please, do yourself a favor and find some other lender as these people don’t care and clearly don’t know what they’re doing. The …
I had the absolute best experience working with The Federal Savings Bank and Leonard Ramsey and his team. They exceeded my expectations with their communication, hard work and dedication to making this a smooth, quick and easy process. They …
Giving them 1 star is to many. Someone pull a hard hit on me and my boyfriend credit without our permission. And no one cared there and didn’t try to find out who did it. They wanted use to refinance our mortgage with them. They had our …
Good to know scumbags from chicago will target disabled vets/seniors two thousand away with unscrupulous, misleading, unsolicited, unwanted and very offensive scam mail. Not hard to pull public information from property sales and then send …
Siomara and her team were phenomenal! Always available to answer any questions and very attentive. One thing that I appreciated was when one of Siomaras team members Victor, said to me “there are no dumb questions”. That made me feel very …
Federal Savings Bank (FSB) cold contacted us about doing a VA IRRRL to provide a cash out of equity. Everything sounded great, the prospect of the car being paid off and other loans consolidated plus a few thousand in cash sounded like a …
Shana was absolutely amazing! She was accessible and explained everything along the way. Any time I had a question or concern Shana made herself available and promptly responded. My husband and could tell Shana comes with years of …
David and his team were phenomenal. Kept the lines or communication open. Went over everything in great detail. They made the process as smooth as possible on there end. I couldn’t have asked for a better team. I am extremely grateful my realtor suggested David for the process. Excellent customer service!
Yvette was amazing! I am so happy to have had her during my first home buying process. She explained everything from beginning to end. Was constantly making sure we were on track to close on time. I loved her and so did my family! I will definitely recommend her to everyone I know looking to buy a home. Thank you!
We had an incredible experience taking a mortgage with Federal Saving Bank. The options we had were excellent. Even the Doctor’s Mortgage, you won’t find anywhere else. Mary Casares is the most kind and expert person you will find in this …
(Translated by Google) It was a pleasure working with Maggie Martínez, Johanna and the team, they were all very responsible in their work, the process was fast and successful. …
David Piatek and Mason Montuoro with the Federal Savings Bank made sure my whole home buying process went as smooth as possible! I’m a veteran with the US Army and I took a VA home loan and they made sure I got everything taken care of and I didn’t have to stress over anything. They will take care of you! HIGHLY RECOMMENDED
Great bank.
Fantastic service!
Very bad customer service
Terrible company terrible service
Very helpful and great communication.
I will give them a chance
They suck
Don’t wasted ur time
Great Great Great place! Thanks so much for helping my family
Was great to work with, everything came through smoothly.
STAY AWAY! Atrocious internal communication. Utter incompetence. Should be investigated.
Keep doing what you’re doing. Would work again if the opportunity presented itself.
Phenomenal experience from start to finish. Will definitely refer to anyone.
Narieda and Tim are the best! Thank you guys so much ❤️
They don’t sell perspective rolls that their CEO promised. Very disappointing
They take advantage of veterans. that’s their purpose as a bank.
I get mail constantly from them with “Available funds alert” this place is a total sham
Great experience! Would do business again. A++
Had a terrible experience dealing with their mistake and delays which had cost us thousands.
Terrible mortgage experience. Was misled, over promised and incredibly frustrated. Stay away!!
I just re-fied with you guys, was a great experience and would recommend to anyone looking for an easy process and great rates.
Justin and his team made this extremely straightforward and they were very responsive to any questions and concerns I had.
Excellent service, Wesley Nordine Exceeded our expectations and we will definitely recommend him!!
THIS BANK IS SAID TO HAVE PAID PAUL MANIFORT!!!! This bank is UNDER INVESTIGATION BY THE SPECIAL COUNCIL AND IS ACCUSED IF CRIMINAL CONDUCT. VETERANS BEWARE.
Outstanding experience. Helpful the whole way. It was quick to close and saved money.
Worst experience ive ever dealt with as a veteran. I wouldnt advise anyone to deal with these people. Especially Alex Lavery!
They are very quick and precise. Communication was great. Highly recommended!
I couldn’t have worked with a better team than Team Tammy at TFSB! Best experience ever.
Federal Savings Bank rocks! I have done many transactions with them in the past and plan on doing many more in the future
Only high praises for this team full of rockstars. Extremely professional, constant communication, and closed on time.
Had a good experience dealing with the team 3yrs ago. I looking to do business again on buying in Wisconsin this time around
Great customer service and they made the mortgage and refinance extremely easy and painless.
Work with Cedric Burrows and he was very efficient and helpful throughout the entire process. Thanks again.
Didn’t the majority owner of the parent company of this bank bribe Manafort ? If I get a mortgage through you guys can I get a job in he Trump administration ?
Moe was very helpful he made my process go so smooth thanks again
Jason and his team helped me out a lot worked with me and made the refinance go as quickly as he could. Thank you again
Worst experience ever they lack in communication and professionalism. We lost our house they don’t want to refund the appraisal fee even tho it was they’re fault. Javier Garcia and Katherine Ruiz never cared to get it done… do not do business with them…
Fake obscure mailers with no return address or identification on the outside of the envelope. Big Scam big waste of paper. Would never do any business with these people.
The entire team was great to work with. Superb communication and follow thru!
How did this bank give hundreds of millions in loans to Paul Manaford DMP International LLC, and Summerbfeeze LLC, and he is not a military veteran? 24% if the bank reserves
Carl Pattillo is outstanding!! He’s always available when needed and keeping you updated with the application process. I wondered at times if he sleep. 😊 …
Cedrick was amazing from start to finish!
Definitely would recommend him to anyone!
Sends low brow spam mail repeatedly. Letter has misleading information and is intended to mislead and take advantage of veterans and their benefits.
Solymar was owesome she help us getting our first home, she was fast and answer all of our questions, i will give her a 10, please go with her, she such a wonderful person , soly if you read this god bless you and thank you 🙏☺ …
Mark Martinez and The Federal Savings Bank were outstanding in securing our mortgage loan.
My second time utilizing Art and the FSB team and it was once again fantastic. Great communication, great service. THANK YOU!
My loan was sold to another company before my 1st payment was made. Smooth process
The wife and I were very pleased and thankful to everyone at Federal Savings Bank that took care of our refinancing and a special Thank You to Kevin Kapers who tolerated all the off hour questions and en queries. Thank You Everyone!!
Yet another dishonest company that sends out official looking notices that prey upon the elderly and those who may not read the fine print. This one even has Federal in the name and has an eagle for a logo! Funny how Google autofill even has “letter scam” as the first item when typing in Federal Savings Bank…
I get the worst junk mail from this company. The letters are made to look like real checks. Why would a Board and management team use such horrible tactics to get business. Stop sending so much junk mail!!!!
Never listen to these guys. They say they will lock in your rate and take your deposit, but wait long enough to give you a completly raised rate without the option of getting back the deposit. Just awful.
These people are rude. They called me about re-financing my home loan, they asked me if I was a veteran, I answered no, than they hung up on me.
I would give them no starts, but this review panel makes you choose at least 1.
Not a professional way to do business!!!
We have been working with Erica Sinchek and have had a horrific time contacting her or having calls returned. I am shocked at the level of service we are receiving. In the process of trying to get a new representative.
Great experience. Cedrick Burrows helped us through the process and he was very knowledgeable and helped us tremendously. Great company to work with!!
Great company to work with for my mortgage. Kevin Kaspers was extremely knowledgeable and the service was top notch. Very highly recommend.
Maribel is an awesome professional to work with !!
She answers all questions. She gives you all possible options, and works hard for her customers to get the best deal!
thank you Maribel
Neve knew buying a house was so easy!! Greg Janicki and his team are on top of their game, keeping me up to date daily, great rates, very informative, making the process a breeze. Thank you
I would rate them zero stars if I could. Every week they send me a fake government notice. I called to have them stop but the rep kept pushing me to re-fi. They cant get me lower than I am already I bought points to get me below the rock bottom interest a year ago. I had to hang up because he was so pushy.
Everything went pretty smoothly from what I saw. Much appreciated for the hard work! Chris, Santiago, and Kris and the rest of their team did a knockout job. Kudos to you and your team.
Vets stay away! These guys are preying on you. They send out letters with IRS letter font markings and ADMINISTRATIVE OFFICE in big letters to look like it’s from the government. …
Everyone that was working on my process of buying a home, was amazing. With every question I asked, they answered and they went beyond expectations.
Mary Cazares was truly amazing. Got the deal done on time! There was no set backs. She explained the whole process really well truly recommend her!
AVOID Cecilia Marlow by all cause!!! Her Communication skills is the Worst. She strung our family along for four months and we was denied three days before closing. Worst Bank, service, lenders ever. Avoid this bank.
The top floor was excelllent for a nearly 200 staff office at any given time… relatively modern interior, great cleaning staff and attentive and personable security and doormen 24/7. Pretty safe area now too only issues of harrassment or fear was actually from plain clothed police.
They were very good explaining all the terms associated with this loan, I had a unique situation and could not be more than happy with the whole experience,
If you have any questions Robert a call he will walk you through everything,
☘️
I would recommend Carl Mowdy. He helped my husband and I with financing for our first home. He answered our questions and calls quickly whenever we needed him (including late nights and weekends).
This bank lied so many times to me, when closing time came they said they were ready and it was a lie had to delay closing and pay a penalty at the apartment I was staying! 3 months after closing they still have not finished paperwork i needed done! Now no one answers my calls or emails! Horrible experience as a first time homebuyer!
This place is HORRIBLE!!!! I have received almost 100 mailings from this company and when I contacted them today, February 23, 2021 to have them remove me from these mailings the representative hung up on me and repeatedly did so. I will be …
James Burrell did a phenomenal job assisting me with my mortgage. Great communication and smooth process. Thank you for helping me with my first home.
I’ve used TFSB for two mortgage transactions and would highly recommend them. Rates were very competitive, communication was prompt, and closing was a breeze!
Brad is a trusted colleague and we listen carefully to the advice and guidance we receive. We will undoubtedly be making more transactions in the next few years and would be honored to work with Brad again.
James is a great professional, knowledgeable, communicated effectively, excellent interpersonal skills, respectful, and overall kudos for his excellent management of this loan process.
Irwin Recio was great throughout the whole process. Explained everything very clear and very on top of information needed. Very Knowledgeable and recommending him to family and friends.
I have been receiving notices from this company repeatedly. I called today to ask to be taken off their mailing list, to which I received a number of questions about the program. I was supposedly talking to the “vice president” who, after I …
Closings that were scheduled a week ago still haven’t happened, all because of their lending department. Four impacted families are wasting hundreds of dollars storing their belongings while this bank continues to be utterly incompetent and useless. I wouldn’t recommend them to my worst enemy.
We’ve been working with Federal Savings since June 2016 and we refinance and closed. …But on our end it seems we are getting the run arounds, they tell us wr gave a cash out to be funded to us, but they tell we should receive it one day, …
It’s been over a month and still haven’t received a pre qualification.
Update: still haven’t received anything. Decided to go with another lender. Alex Romo and his team sucks!
Tammy and her team were fantastic from the start of our application and through the closing. We a low-stress and great home-buying experience!
Buying my first home was not as easy as I thought it was going to be and I am happy to have chose Federal Savings Bank for this application. Outstanding service and very understanding of a first timer taking the plunge into buying property.
Talk to Cedrick Burrows… He’ll walk you through options and make you get incredibly comfortable. I talked to Ced after locking with another lender… It turns out, the other lender had everything screwed up and Ced basically educated the …
Tammy and her team have been phenomenal to work with. They have made a strenuous process very easy and are there every step of the way. I have used Tammy and her team twice already and would HIGHLY recommend others to do the same.
I anticipated a long, drawn out refi process. WRONG. Mike Gulyas and his team are rock stars. I was kept in the loop at every turn, and the online system to upload docs and such was very easy to use. Highly recommend.
Pam Jones and her team are amazing and very professional. The process and accuracy of advisement was on point. There were no hidden agendas and we knew what was happening every step of the way. Outstanding work!!
This is by far the worst company I have ever had to do business with. Because of Javier Garcia and his terrible customer service, attitude and communication we have decided not to proceed with this company and instead to start the entire …
This past July of 2014, my wife and I were thinking of a lease to buy option to own our final home. It was suggested that Garrett Law with the Federal Savings Bank might be able to help us obtain a VA loan. We put ourselves in the hands …
I am an active duty sailor who has purchased a few homes outside previously-stationed Navy bases. I have worked with four different lenders throughout the years for either initial loan or refinance establishment. Out of the four, the FSB …
Excellent service and outstanding communication! You guys were there every step of the way, answering all my questions and helping my wife and I through the process. Thank you so much!
Camilo Rodriguez is a Mentor, Business Partner and Friend.
Closing out my second real estate project and wanted to make sure I took time …
It was a pleasure working with Bryan Landman. This was our first home purchase and he made the process a pleasure. He maintained constant communication with us and helped us with everything along the way.
Tammy Miller and her team did a wonderful job and would highly recommend them. Smooth process, great rate, outstanding communication, and complete satisfaction. Great experience.
This bank has been awful since I’ve refinanced my home. After waiting three months for my initial credit card payment to go through, it is now August and I notice that instead of applying my payments from the past three months, they have …
I had a four great experiences with The Federal Savings Bank. I am very happy to be one of their clients. Through Bill Scatena, my loan officer there, I purchased a home with a Veterans Administration (VA) Home Loan Guarantee. After about …
If this bank was giving out FREE money, i wouldn’t work with them again. As a first time homebuyer, i have questions as anyone would and I’ve received the nastiest attitude from one of their workers, J. On the other hand, I’ve never felt so …
The payment portal is a total disaster for basic logistical things. I’ve been trying to pay online instead of over the phone. I make a payment online and then they double debit. Constantly being transferred and waiting 15-20 minutes just to spend more time talking to someone that can’t help.
Great experience. Victoria and Gerardo were amazing, they helped me through the whole process and got me great rates! I would definitely recommend them to friends and family and use them in the future for my loan needs!
I found FSB online and decided to put in an application to refinance my home(s)…I got a call from Garrett Marcus and we started the application after a lot of research on my end… My situation was a little more difficult because we …
My experience with Federal Savings Bank and David S. Piatek was absolutely outstanding. Unbelievably professional, courteous, friendly.
I’ve had previous experiences with other VA lenders/ servicers. Federal Savings outshines all of them. 5 Stars!!
Shawn and his team really go above and beyond. This is the third time that we have used him and again he delivered beyond expectations. If we decide to purchase a new home or secondary home in the future Shawn will be our first call. Thanks for all that you do!
Enrique Hernandez and his team was great! He helped me get into my dream home. I would recommend him to anyone! He was very helpful and very patient with me even when i had tons of unessasery questions he always had a answer for me. Would defitinely go to him again. Thank you for everything!
I would just like to compliment the professionals at The Federal Savings Bank, especially the work of Mike Gulyas, during the re-finance process of our home. Mike was extremely knowledgeable, courteous and honest with us throughout the …
What a shameful scam!!
This Bank sends out unfounded equity information in hopes of drawing in the …
Magaly Alonzo is a very knowledgeable person that always is there to help, she is very professional and is was a pleasure to work with her. I will recommend her work to all my friends and family who might be interested in buying a home in the future.
Our broker, Joe Varney, was very helpful throughout the loan process – he lead us through the steps we needed to take and kept us informed throughout. He’s knowledgeable and very customer focused!
The best company I have ever dealt with. Very professional, experienced and helpful agents and brokers. Highly recommend Maggie Martinez, Adriana, and Johanna Martinez.
Very patient and knowledgeable. I had a lot of questions and was able to reach my banker and any other officers very quickly. Calls were returned either the same day or within 24 hours. I was able to close on a beautiful home and received updates and options every step of the way. Very satisfied.
Cedrick Burrows was such a pleasure working with from his expertise about home mortgages to his very calm and collected attitude which took a lot off stress of me. I’m highly recommending him to all my friends and family.
My refi process was smooth from start to finish. Kevin Kaspers was knowledgeable and always accessible to answer questions and address my concerns. I definitely received the best customer service from Kevin and his team.
Kevin was very helpful through the whole process and I wouldn’t call myself the easiest customer, as I wasn’t sure exactly what I was looking for. Kevin very patiently and promptly answered all of my questions related to this product and …
If you are selling your home and the buyers provide a pre-approval letter from this bank, specifically the Mortgage Banker Gregory Tily, you need to run. There were unethical practices (admitted to our realtor) regarding the appraisal of …
We had a great experience with Federal Savings. Our mortgage lender Brad did great about communicating with us and made sure everything was taken care of through the process.
I was extremely happy with the service I received from Kevin Kaspers and his qualified staff. They were very professional as well as being highly informative, courteous, and attended to all my needs and concerns. I would highly recommend them to anyone looking to finance their mortgage. Irene Nilsen
This was one of smoothest mortgage refinancing process I’ve ever experienced. Team Tammy was very approachable and always available to answer any question I had regarding the process. Most of all they keep their word.
I was very impressed on how quickly my loan was processed and completed. The communication throughout the entire process by Scott Madgett and his team was outstanding. I would highly recommend him to anyone now or in the future looking to purchase a home.
Solymar from the Federal Savings Bank team answered all our questions since day one. The team is hard-working and diligent throughout the entire process. This is our second mortgage with The Federal Savings and will most definitely use them for future mortgages and refinan
Natasha Gomez was extremely helpful to me in the purchase of my new home. I’m a first time homeowner but I have learned so much from Natasha. She was very patient with me and explained the process every step of the way. I can’t wait to …
I wish I could give 0 stars. I’m a real estate agent and was referred to federal savings bank by a colleague. I passed the recommendation on to my buyer. We spent 1.5 months with little response from Brian K and Gina. It was only until the …
Refinanced my mortgage with Federal savings Bank. They were great from start to finish, and I appreciate all the hard work Brad and his team put into my loan. Highly recommend!
Completed 3 mortgage transactions with Brad Berndt in the past year. Our original purchase transaction and 2 Refis. Every time Brad has been responsive, knowledgeable and honest. We have referred friends and family to him and will continue to do so.
Thanks Brad
The Federal Savings Bank was great! Mia Schultz and Susan were great to work with. Everything was done in a timely fashion. Mia and Susan made getting a loan easy with being very knowledgeable and pleasant, they always answered all my …
So I gave this company two chances. The first time Mike responded weeks later, and ridiculed me about my income and says there’s no way I would qualify for the size of mortgage I wanted and other mortgage companies didn’t know what they …
As a first-time home buyer, I didn’t really know what to expect throughout the process. But Brian and Gina were so helpful and patient and easy to work with. And the document web portal was very user-friendly The whole process was much easier and more pleasant than I ever expected!
My banker Cedrick Burrows was oustanding!! He was always available to answer any questions I had. He is definitely the man to get the job done!! He made my home buying experience a great one. I will recommend him to my family and friends.
This place is HORRIBLE!!!! I have received too many mailings to count from this company and when I contacted them by phone to have me removed from the list the representative hung up on me and repeatedly did so. No wonder they do not give …
Ankush Dhanda did an incredible job supporting my wife and I through this process. Extremely knowledgeable. Super mature and helpful customer service. Knew just when to push and just went to stay back and wait for us to come forward at …
November 4 2020:I am a Realtor, We are at 11 weeks now waiting for Federal Savings Bank to Approve a Loan. They ask for extensions, stating Covid Delays, High volume and Appraisal delay. They gave us a CTC and we set closing, then …
Bradley Berndt and his Team were outstanding and truly exceeded our expectations, keeping us informed early and often throughout our mortgage loan process to get ‘er done. …
Without Bob Tranchell we would not be enjoying the financial benefits of our reverse mortgage! Bob came to our home and discussed the plus and minuses of a reverse mortgage in plain, understandable english. When we decided to go ahead he …
My Experience with the Federal Savings was amazing. Maggie Martinez and her team was very professional from the beginning all the way to the closing table. She went above and beyond helping to make this process smooth and efficient. Thank you Maggie I know the Federal Savings is glad to have you on board.
1. Erika Shelton at The Federal Savings Bank charged us $625 for appraisal when it was only $450. 2. She told us we will get it back and we found out last week that was a lie. 3. She had us pay late four times and told us they will send …
Barbara Lanis did a phenomenal job in helping me navigate through the mortgage process. She was very quick in responding and answered all my questions. She is also very knowledgeable and thorough in her work. I strongly recommend her.
1. Erika Shelton charged us $625 for appraisal when it was only $450. 2. She told us we will get it back and we found out last week that was a lie. 3. She had us pay late four times and told us they will send us a cheque, that was a lie. …
This is by far the worst bank in the history of banks. They need to be shut down and Justin Hamilton needs to lose his mortgage brokers license. I was in a series of refinances and purchases on 10 different properties where sellers relied …
I was called out of the blue to refinance my VA loan. It sounded good at a 3.75%, because I was over 5%. I had paid my loan down to under 180,000.00 dollars and as we were doing the paperwork, the loan got bigger and bigger. Finally the …
Mark Martinez was Great to work with, he was right there side by side with us the entire way and explained everything very clearly and met all time lines. He really made the process seamless and a comforting experience, which made it easy …
This bank has their representatives constantly calling veterans and their spouses and saying that they are from “VA Lender Services” wanting to talk to you about the VA’s new loan programs, when they actually are aiming to transfer you over …
I have both professional and personal experience working with Van and his team with the Federal Savings Bank. All times were exceptional! Van is excellent with communication and will help with any questions/issues you may have. I have and …
We’ve closed 3 loans with Joseph Varney of the Federal Savings Bank over the years and have been beyond satisfied with our experience every time!
Our refi that closed this week couldn’t have gone smoother thanks to Joseph’s …
Justin Hamilton’s outstanding professional skill, knowledge, and communication aided immeasurably in identifying complications with my transaction and in developing and implementing solutions capable of solving these complications in a …
Team Tammy has been absolutely amazing at helping us through TWO mortgage loans. They are truly a “team” who work together and get the job done quickly and on time. We are grateful for their honest work and advice given when we first purchased a home. I would recommend them to anyone looking to get a mortgage loan.
Tammy’s team was THE BEST! Thank you so much for everything you all did and for every answered question along the way. Your impressive response time always kept me calm during the whole process. Being a first time home owner would not have been possible without you!
If I would have the option to rate 0 I’ll do. My bad experience was with Maggie Martinez and her assistant Elizabeth Lopez, their lack of professionalism was too high. I applied for a home refinance back on October 2020, sent emails, …
Moshe was simply amazing!
He always responded right away, gave me his personal cell for communication, and …
I worked with a gentleman by the name of Peter Singh and can say that it was the easiest process I’ve ever gone through(even compared to my initial VA loan for my house). This guy was super helpful, was pleasant to work with and probably …
Mary Jo and her team are phenomenal. We are first time homeowners and we were wide-eyes and naive and thought we could only afford a fixer-upper. Mary Jo showed us the reality of our situation and she landed us our dream home. The process …
My husband and I started the “home buying process” with a different lender originally and had such a hard time. We were referred to Siomara with Federal Savings Bank and are so glad we were!! Siomara and her team worked hard, they were …
Total scam. I applied in January so I used my 2019 tax returns for proof of income since I haven’t done my 2020 returns yet. Brian Roman told me everything looks good and to pay the $219 application fee. Then the delays started happening. …
I got in contact with Javi Garcia on Instagram of all places, but I’m so glad I did. I work in the mortgage business and I chose to use Javi because of his knowledge, commitment, and excellent products. His whole team exceeded my …
It was a pleasure to work with Magaly, I didn’t know where to start from being a first time homeowner until I talked to my lender and my realtor. They were very helpful and I am thankful for that. I truly recommend her to anyone, she has a very nice personality and is great to work with.
Just completed a mortgage refi with Brian and hist team at Federal Savings bank. Brian beat out all other mortgage rates by far, and helped explained the benefits of various different scenarios. The quote to closing process didnt take very …
We want to express our appreciation for the team of Van Tran and Sara Ricketts. Their customer service, professionalism, and knowledge were simply outstanding!! Everything from start to finish was timely, accurate and they went out of …
Tammy’s team are the best! My entire first home buying experience went smoothly ( and mostly stress-free!) with the help of Tammy’s team and Federal Savings Bank. Tammy and her team were always on top of things, organized, and always …
Maribel Guzman was amazing and helped me throughout my entire home buying process! She is extremely knowledgeable, patient and understanding! I truly appreciate her expertise and assistance! She made my first time home buying process comfortable!
A Vice President told me there was a multi-unit lending option available. The company pulled my credit and had me upload supporting documents for a loan. After my credit was pulled I was told the bank did not support loans for multi-units. …
We have been trying to work with Sam Margoles and Melissa Guerrero for almost a month now. The amount of documents they have asked for that are not on their website has been ridiculous. We would ask for information to be corrected in …
Tammy Hajjar Miller and her team are fantastic. I was a first time homebuyer and I appreciated the time Tammy took to explain all of the figures in my loan. Team Tammy’s communications are so organized and prompt. The spreadsheets they provided made it easy to visualize my budget and compare options. I highly recommend !
David Piatek and his team were incredible to work with. This was my first time using a VA loan and they were very informative throughout the process. Their communication to all parties involved was exceptional, providing proactive updates …
We absolutely love these guys! TEAM TAMMY has written loans for me twice in 2020 and hundreds of loans for buyers I represented as a Realtor for the last 15 years. Its not just the high level skill but the ease with which they have …
It was a complete pleasure working with Kenneth Andresen during the entire process of our refinance. He was honest, knowledgeable and responsive. I would highly recommend and will call on him for any future mortgage needs!
Friendly service, made you feel like you where talking with a friend and not a banker. They are very upfront about how the can help
Just one negative — the appraiser used by the bank was horrible. The best thing about the experience — our mortgage broker, Shane Johnson, worked harder than any banker I’ve previously worked with over the last 50 years. He is an …
Whatever you do stay clear of Raphael Hirsch!!! He is a mortgage banker for this company. He mislead my husband and I during the whole process of trying to buy our new home. He would say we that he got the approval and that everything …
David was great throughout the whole process. There is a lot of stress and questions during the mortgage and especially the VA loan process and his knowledge and expertise made us feel at ease. He was always an email/phone call/text away and made you feel like you were the only person he was working with.
As a first-time home buyer, I can honestly say I am happy to have gone with Maggie Martinez and her team. Special shout-out to Adriana and Flora too as the process went smoothly and I was able to close on time. I will definitely recommend …
Mike Gulyas provided exceptional service from beginning to end. I am a first time home buyer and going in I didn’t understand the mortgage process. Mike is very knowledgeable and thoroughly explained everything. He’s extremely dedicated and committed and I would definitely recommend. Thank you!
Jose and his team were amazing!! As a first time home buyer I had in mind loan portion of buying a home was going to be the most complicated and let me tell you it was my favorite part. Jose makes sure my fiancé and I understood all the numbers. Jose also made himself available for ANY questions. I am so glad we got referred to Jose.
A first time home buyer, the team at The Federal Savings Bank made this complicated process very simple by keeping everything step-by-step. Gathering the required documents was a challenge, but I felt prepared because I was kept informed. I …
I want to note the outstanding customer service we received from our banker, Yvette García-Metoyer. To say she went above and beyond is an understatement. Yvette was always a phone call away no matter if it was after hours or during the …
Brian at the Federal Savings Bank is amazing! This was the second time we have worked with him, and the process could not have gone any better! We are so pleased with him and all the other members of his team who helped us with our refinance.
Dan was super helpful, easy to communicate with and always available. He made my first refinance comfortable. Thank you!
I had a great experience with Yvette Garcia and her team of experts. She knows what’s she’s doing! It took time and many requested documents, they are meticulous especially since I am self employed. She made it work and truly was a big help to me and my family.
As a first time home buyer, i have heard a lot of dreary stories in regards to the Home buying process but Yvette Garcia and her team at the Federal Savings Bank, made the process so smooth it was fantastic! She broke down all the …
I couldn’t be more please with the customer support we received from Peter Singh and Federal Savings Bank. The process did take a bit longer than I expected but that was due to a few obstacles we had to address before the refinance could …
I worked at this company for a year and one of their last acts before letting me go was stealing the last loan I did. …
Mario Mendoza was such a great help in the loan process. I have already recommended some friends and family to work with him, and will continue to do so. My previous experience with trying to get a home loan was plain awful, I was working …
It was a pleasure working with Federal Savings Bank. Smooth from beginning to end! Brian Kohlstedt was great to work with. I never felt like a burden to the team. He took the time to always answer my questions. …
This is the second transaction I have done with Brian and both times it has been a pleasure working with him. The previous transaction was at a different bank, but Brian kept in touch with my Realtor. When I was looking to refinance and the …
Just refinanced my home with them. Should have looked at google reviews first. The mortgage broker Richard krauss says he’s a vet just like me. Will be there through the whole process. Have had nothing but trouble and now has completely …
Never doing business with this corrupt lender again. I was offered a refinance and the mortgage advisor assured me it was good to go. The lender insisted on charging me an appraisal before doing their due diligence to make sure all of the …
Justin and his team exceeded our expectations. The attention the team paid to our needs had us feeling like we were their only clients at times. When inevitable hiccups in the process arose, Justin was there to personally smooth over the …
David Piatek is an absolute pleasure to work with and he worked seamlessly with the real estate agent and the attorney. The entire process was smooth from start to finish. David’s communication with us was outstanding and we felt very …
Completely deceptive marketing that mimics government/official mail. No need to remove us from your mailing list or reply with a comment, but you should be ashamed of yourselves.
Our experience with Mr. Robert Tranchell was a shared experience in both trust and perseverance. We were pleased to partner with him in guiding us through the processes involved with securing the mortgage on our new home. He was truly a …
Alan Hardesty was great the entire time throughout this process. We had a somewhat tricky situation and he always communicated everything and was available to discuss any questions whenever I needed. He gave us options and we were able to …
Kathleen Gentile at The Federal Savings Bank was one of the best people I have had the pleasure of working with. She is incredibly professional, communicative, and helpful. She was always available to talk and explained very complex topics …
Martha was great throughout the entire process. Her communication with me was great, she was very helpful and answered all my questions. As a first time home buyer I came into this very nervous and didn’t really know what to expect. She …
I dont often write reviews, but my absolutely abysmal experience with this business warranted one. Please, do yourself a favor and find some other lender as these people don’t care and clearly don’t know what they’re doing. The …
I had the absolute best experience working with The Federal Savings Bank and Leonard Ramsey and his team. They exceeded my expectations with their communication, hard work and dedication to making this a smooth, quick and easy process. They …
Giving them 1 star is to many. Someone pull a hard hit on me and my boyfriend credit without our permission. And no one cared there and didn’t try to find out who did it. They wanted use to refinance our mortgage with them. They had our …
Good to know scumbags from chicago will target disabled vets/seniors two thousand away with unscrupulous, misleading, unsolicited, unwanted and very offensive scam mail. Not hard to pull public information from property sales and then send …
Siomara and her team were phenomenal! Always available to answer any questions and very attentive. One thing that I appreciated was when one of Siomaras team members Victor, said to me “there are no dumb questions”. That made me feel very …
I was most nervous about the process of securing a loan and I am go grateful I had Humma every step of the way! …
Federal Savings Bank (FSB) cold contacted us about doing a VA IRRRL to provide a cash out of equity. Everything sounded great, the prospect of the car being paid off and other loans consolidated plus a few thousand in cash sounded like a …
Shana was absolutely amazing! She was accessible and explained everything along the way. Any time I had a question or concern Shana made herself available and promptly responded. My husband and could tell Shana comes with years of …
David and his team were phenomenal. Kept the lines or communication open. Went over everything in great detail. They made the process as smooth as possible on there end. I couldn’t have asked for a better team. I am extremely grateful my realtor suggested David for the process. Excellent customer service!
Yvette was amazing! I am so happy to have had her during my first home buying process. She explained everything from beginning to end. Was constantly making sure we were on track to close on time. I loved her and so did my family! I will definitely recommend her to everyone I know looking to buy a home. Thank you!
We had an incredible experience taking a mortgage with Federal Saving Bank. The options we had were excellent. Even the Doctor’s Mortgage, you won’t find anywhere else. Mary Casares is the most kind and expert person you will find in this …