The only way to nix it is to Terminix it. For more than 90 years, we’ve protected what’s most valuable to you, with local specialists who go above and beyond to fix your problem and services designed to make your life easier, 365 days a year. So when you trust Terminix to nix your pest problem, it’s not just a promise. It’s a guarantee.
| Friday | 7AM to 7PM |
| Saturday | 7AM to 7PM |
| Sunday | 7AM to 7PM |
| Monday | 7AM to 7PM |
| Tuesday | 7AM to 7PM |
| Wednesday | 7AM to 7PM |
| Thursday | 7AM to 7PM |
150 Peabody Pl, Memphis, TN 38103
Promp. They do a great job. If “ever” you need them to return for any reason thet are jonny on the spot.
I’ve had Mike for years and he’s the nicest guy. Always answers any questions I might have
Technician was very informative. New to the area and he gave me a lot of good information and what to expect…
Had a huge problem with ticks and roaches and since they came I haven’t seen any would highly recommend and great costumer service
ALWAYS great service. I swear I have the best technician Terminix has.
They do a great job. They always show up when I call about an issue. They do exactly what they say they will do in the beginning.
Terminix does a great job of keeping my house termite and pest free.
Terminix has helped take care of rodents and for years now has help keep rodents and other pests at bay.
OMG. Don’t walk. Run away. Support your local extermination services. This is the the ‘dollar tree’ of pest control.
Getting tons of spam email from this clowns. I’m in UK and don’t care about your services, please remove me from your mailing list as the “unsubscribe” link doesn’t work. Spammers!
Very helpful. Work hard to satisfy their customer. Bud us our guy and he is the best.
Service techs are friendly and do a good job. They keep the bugs at bay.
good service, always on time with appointments. they are always amiable to any changes or ‘assistance’ that I need at the time.
Always on time and very courteous. Fully explains what will be done and when finished, verified it. Answers any questions. HIGHLY RECOMMENDED!
We moved to the Atlanta Georgia area in March 2019. We had termite Inspection Services done by Terminix
Alex does give us extra service all the time he
Comes to check our house.
He represents your company very well👍👍👍 …
Kent is very thorough, experienced, and personable. He just does a great job. Thanks Kent.
Great customer service and the person that was out and didnthr spraying was very attentive and answered any and all questions I had.
Terminix has always responded quickly- our serviceman Noli is lovely, knowledgeable and always on time.
HORRIBLE! They do not stand behind their 100% guarantee. I have sustained continued damages by subterranean termites.
THERE SERVICE SPECIALISTS HAVE ALWAYS BEEN COURTEOUS AND PROFESSIONAL. MANY YEARS AGO,WE HAD A TERMITE PROBLEM AND TERMINIX TOOK CARE OF OUR PROBLEM QUICKLY & EFFICIENTLY!!
Thanks Terminix!!
Keith is a superstar Tech, who takes car of his customers!! Tell him what you see and he will figure it out! (As I hate pesky bugs, spiders, etc!!)
Service was prompt and professional; Serviceman seemed knowledgeable and had helpful suggestions. Overall we were quite satisfied with the service.
Friendly and informative. Whenever I needed them, they were out within 2 days. I haven’t had any issues.
Fast, courteous, professional, and reasonably priced. My experience each and every time has been positive.
Excellent service. The representative was knowledgeable and courteous. We have not seen any pest inside or outside
This is the worst company ever, they will take your Money and never come due the job ..When calling to talk to someone they hang up on you or even act like they can not hear you.I DO NOT RECOMMEND THIS COMPANY.GO TO ORKIN…
Bed bugs were terrible. Caused me rashes. Another exterminator did a bad job and they came back. They got rid of them
Terminix always does a good job and is through. Re-scheduling online and paying online makes it easy.
Troy from Terminex is the best! We’ve used others in the past, but love Troy’s communication and thoroughness!
As always, we are very pleased with Terminix service. It has been over a decade since we had any sort of pest issue.
Have been using Terminex’s termite guarantee service for over 10 years and am very happy with it.
We have worked with Terminix for almost 2 years, and we’re very satisfied with their service.
I have always been completely satisfied with the service . All I’ve ever had to do was call and they came right back if I had an issue reoccur. I’ve been a customer for 14 years.
The representative who serviced our home was highly professional, and the account billing services are also great.
Very professional service, always on time. Service person was pleasant and thorough and checked all areas. The price could be a bit lower, however.
Our tech keeps us informed about upcoming service calls and the big issues. He treats the affected ares which includes the exterior of the house.
Excellent and prompt service. I like that we have the same technician come to every appointment and he knows in advance what needs attention.
Terminex has been a great company to deal with. The service guys are professional & some of the nicest people.
We have now no traces of any spiders termites or insects at our house in Katy in TX..
We thank U Terminix forWe providing us with great chemicals to solve our problems
Tyson our service person is really good at what he does he is very thorough & he listens to what we say that needs done I’ll recommend terminix to everyone I know
Alan Newman is the best. Great service and very reliable. He takes great care of our place- highly recommend!
I have always had a pleasant experience with the technicians that come to our house. They are always courteous and helpful.
I HAVE USED TERMINIX FOR WELL OVER 20 YEARS NOW. THE TECHS HAVE ALWAYS BEEN VERY NICE AND ALWAYS TAKES THE TIME TO ANSWER QUESTIONS THAT I MAY HAVE. AND WITH ME BEING ON A VERY FIXED INCOME THEY HAVE ALSO WORKED WITH ME ON WAYS THAT I CAN …
So tired of dealing with terminix customer service center none of them are on the same page. Quarterly bills always going up in price! When the local rep. gives u a price the billing changes it.
Terminix has been my pest control service for the past 6 years.
I have always received great customer service.
Terminix gets rid of the bugs and will come back if necessary. Great customer service and the technician is very professional.
I’ve been extremely happy with the customer service provided by Terminex for almost 30 years. They are always friendly and quick to respond.
Travis is a terrific person. ALWAYS a smile on his face. Professional yet personable. Very quick to respond with an issue!
I gave three stars because I expect that what I paid for the first time was enough to cover everything but it was not…they wanted to charge me additional fee to get the max termite protection which I thought I did…I feel they are always …
Teminix professionals consistently contact me to remind me of appointment dates, accept that at times the established date needs to be changed and are available during visits to discuss my concerns and present options.
My Local Terminix guy is Awesome. 2 Visits and the bugs are gone. Recommended to all family and friends.
Poor Quality! With their Termite Service, we still have termite issue in our property. After several follow ups, still waiting! not professional!
Very friendly and responsive. They are on time and work around my schedule. I just wish I wouldn’t get so many emails and advertisements from them since I am already a customer.
Make sure the technician “does” what the invoice says they “did”, otherwise no major concerns as I am overall satisfied with their service.
Absolutely perfect service every single time!! Technician (Danny) is awesome and professional!!
Always on time, always happy to be here, always perfect!!
It is IMPOSSIBLE to reach Terminix on the telephone. You cannot fix any problems because they do not have customer service.
I should have probably postponed due to thunderstorms, but technician contacted me and secured my shed door upon finding it wide open. He also treaded the house and shed thoroughly.
Always great service from Brenda, the technician. She is reliable, knowledgeable, and customer oriented. What else can one expect! Thank you Brenda.
Your people are very friendly and helpful but even after almost a year of service I see a decrease in my problem but I still have a problem , I call, yall come out, it seems to be getting better,, and then it right back again , it just …
Technician provided text reminder the day before service call – indicated the service to be done. He followed service w brief text on the service and any findings. Full report left behind at residence.
We have used Terminix for almost 20 years, Love them. Their workers are very polite and professional.
I scheduled a termite inspection was told I would get a call to be informed on pricing was scheduled for 8-12 today
I called and scheduled this on Wednesday …
Our Technician, Cory was friendly, courteous and professional. He explained everything he did. He’s an asset to the company.
In this part of our great country, I consider this service one of those necessary evils. I have found Terminix to be very responsive and easy to work with (especially John in our local office).
So I have had Terminix for around the last three and a half years since we moved in our new place and they have always did okay job except for the last couple of months we had a new technician come in and John crocker and he had just got up …
Have been using Terminix for our termite and pest control for many years now, and they have done a great job of keeping our home termite and pest free.
Technicians are helpful, knowledgeable, courteous and professional… every time. …
I like the services that’s provided around my home… the techs come when there suppose to and i haven’t had any issues thus far so clearly the treatments are working thanks !
Received email for a scheduled service for 4-12 between 1 and 3 waited for tec. final called tec. and he said I was not on his schedule. Receive another email on the night of the 12th for a schedule for4-16 from 1 to 3 arrival time. Guess we will see.
Terminix is the BEST. We’ve been in South Florida for 33 years and Terminix is the only pest control service we have ever used and to this day….no pests !
Al Alauag did annual termite inspection. As usual, he was prompt, polite, professional and THOROUGH. He checked outside n inside, took care of 3 areas showing some minor termite activity. He is the BEST! WHAT AN ASSET HE IS TO TERMINEX. We call him Mr. Terminex.
Your service representative was very friendly professional and courteous I will highly recommend him to do my service at my home he came early as I requested he did great job around my home I wish could remember his name to thank him again GREAT JOB!!!
HENRY RODRIGUEZ
The treatments are working to protect our home. A great investment. The technicians are always on time and very professional.
Terminix has been wonderful and always does a great job. Their technicians and customer service are to be commended for consistency and professionalism!
I love our service man Aaron. He is such a wonderful person and always addresses my concerns. Because we have had this service for a long while we very rarely have any issues.
It is a comfort to know you are covered in case of termites. We had another company before and they were not a good very good. Thanks to Termini we don’t worry.
Outstanding service every time Freddie Howard comes to my house. Very pleasant personality and always very thorough with spraying inside and outside.
I have the quarterly service with Terminix as well as termite protection. Some food I brought into my house caused a weevil outbreak,Terminix came and solved the problem immediately, at no cost to me, Great service!
1/2 start at the most. !! Worse customer service I’ve ever dealt with; that is since I can’t get anyone to call me regarding a bill for SERVICE I DID NOT RECEIVE; the collections dept. seems to be able to call me telling me they will have a manager call me…. still waiting.
Our service with our tech has been great. Always on time and lets me know when they are done. Would highly recommend Terminix.
We LOVE Terminex! It is amazing not to have bugs. Especially sugar ants here in Florida! The saying is “if you dont have ants you don’t live in Florida” well we don’t have the ants and we still live in Beautiful sunny Florida!! Yhank you Terminex for no bugs in our home.
I’m totally happy with Terminix work! Great job keeping my home safe from bug, spiders, rats, alligators, snakes & termites! Earline
We have had excellent service throughout our contracts with Terminix. As far as we are concerned there are no better pest control companies in the market.
We moved into a new construction home and our problem started. We had giant red ant looking bugs, small black ants, tiny spiders, fleas, chiggers and ticks. They kept appearing along the baseboard of the walls to the outside of the house. …
Our Terminix Technicians, Nick and Reggie are professional, courteous and thorough. Always responsive to our pest needs. Thank you both for all your efforts!
I paid them for services and they said didn’t i would not recommend their services . They did cure one problem but took several trips. But when came to the other problem they claim we didn’t paid for it i show them where I did man said he …
Our exclusion service for mice problem last year so far resolved by Terminix. Referred my mother in law for bed bugs service 1,500 and exclusion service for her infestation of mice problem 1,800 not resolved by Terminix. No shows to …
The terminix technician is such a professional and making sure we’re satisfied. The company goes above and beyond on their services. I would recommend using Terminix.
Terminix came in and performed their job and then some since I had Orkin first and they miserably failed our home (for a year even-smh). I’d recommend Terminix to anyone/everyone, and DO!
Chip in Panama city Florida is rude and unprofessional..even hung up on my calling me a liar. The technicians that came to my house werewere awesome and very professional. I would not recommend dealing with Chip at all he is not a good …
Customer service isn’t customer service it’s confusion service. The information I use to determine to us the service was actually false and misleading.I’m sorry I invested my time and money. 5 thousand dollars for poor service and product. U S Veteran and Senor Citizen. I’m distressed aboutall of it.
Terminix is terrfic, I have used them for years and have never been dissatisfied. I have had the same technician Bob Goyette for 4 years and he has been outstanding!
The worse customer service team, management team (KETH) branch (hoffner, Orlando, FL) ever. Called 5 times in the same week to be able to speak to a manager. Kept calling different numbers (as given) and nothing. Finally got Keth’s # …
First, I hate the answering system to try and get a live person. There is no way to get to the headquarters or an email for the ceo, so what does that tell you. I have been trying for two years to get the termite inspection that is done …
I paid for termite coverage on my newly purchased home and have been unable to get a contract, guarantee or receipt from Terminix. My calls are NEVER returned. This is the WORST CUSTOMER SERVICE I have ever encountered!!
Simple ant problem cant be fixed or slowed in a 4 month period. Still taking money from my card as well. Agent on the phone was condescending and flat out rude.
Andrew Whisner, pest control technician, did an excellent job. He made sure I understood what he was doing. I look forward to working with him again.
Carl Meyer,Homeowner
Mike my technician is very professional, courteous, always lets me know when he will be by and on time. He spends the time to answer any questions I may have. Greatest tech!
Terminex was being used by the home I purchased. they are Non attentive, poor customer service, don’t show up on time. Try to over sell services that are not need. I would never use this company again nor should you.
The serviceperson! Shawn Vire was the best person we have had yet. He was quite attentive and spent an e traps donate amount of time trying to resolve the carpenter ant issue.
I was not with him or followed him around. I trust whoever comes to spray or else. I am very pleased with getting rid of the mosquitoes. They love my delicious blood. The bites drive me crazy and itches!
We’ve been using Terminix for years and have always had positive results. They are reliable and get the job done. Thank you Terminix!
Terminix has been a very good company to work with. They call ahead, show up when they say they will, and check in with me afterwards. I appreciate this level of service!
They are the Worst
I will l never recommend them..
Jeremy Fulton is an excellent representative of Terminix. He is professional and informative. He takes the time to answer questions and will act on them. Love Terminix…they are a wonderful organ.
Terminix has friendly staff and they seem nice and honor their word but as far as MY apartment goes I’m still seeing the pests after about 2 months of use and I am waiting for the full treatment to take effect I suppose.
Chris DeSimone (our bug guy) is awesome!! He is super nice, extremely helpful and a pleasure to work with. 🙂 Terminix services are highly recommended!
Knowledgable technician who takes the time to ask if you are having any pest issues and explains what pest he is spraying/treating for. Does a very thorough inspection. Very highly recommend terminex.
I had them do a Vapo barrier under my home. Also spray for ants. The ants did come back but they were those with wings, so I called them and they came right back at no extra charge. So far so good. No negative comments. 1 kinda weird funny …
If I could rate a zero stars I most definitely would. First time customer and I wouldn’t think I would have to deal with cops. Our original call was for a chipmunk that we heard in our walls during the cold season one night. We decided to …
5 Stars – My technician has been servicing my house for YEARS. Dayvon is so thorough and knowledgeable. Our house backs up to vacant land – Dayvon keeps our environment pest free! Highly recommend TERMINEX
Customer service sucks, they rarely return your calls, we’ve been fighting bed bugs for 3 months and still aren’t any further along than we were in the beginning. We did not have an infestation, we have them in one room (we have contained …
Terrible I’ve had Terminix for 20 years and have developed a roach problem over the last 2 years! They try to blame the problem on anything they can think of like oh have you had a new neighbor move in next door. I happen to live in the …
Has been an absolute nightmare. From 3 different techs saying I have the wrong kinda pest. I have wasted time and money to get 0% satisfaction . Do not do business with this company. They signed me up for automatic billing without my …
They called us and said we needed an inspection, so we made an appointment, no show, called service center. Four times we called all the people we talked to could speak a little English but could not understand our problem. Simple we had an …
Great customer service. Service people all ways call a few days in advance to see if there are any extra services you need done (inside spraying, ant problems etc.) Love that I get a text when in way and completion of services.
Nice guy knew what he was talking bout got rid termites with in couple months been close to year now and not seen any termites or termites tunnels. Great job termanext. Would highly recommend this company. Stanley Mitchell.
The people who came to my house were very friendly and helpful. They took the time to make sure all my questions were answered before they left. I have recommended them to friends and family. I was very satisfied with them.
Terrible company. My renewal stated I had y til March to pay, in February I got a bill saying it was canceled. I called and explained and spoke to a nasty manager who said yeah I see that in the computer but there is nothing I can do, sorry …
Our Terminex technician, Manuel Rubio, is a highly knowledgeable and wonderful person. Manuel knows the pest control business like the back of his hand. I learn something new every time he is out to our residence. Manuel is very customer …
Terminix is great and I highly recommended to everyone! Kelly did an amazing job every time she came by. She is very professional and nice.
Full of lies paid $1000 for my whole home to be serviced they came out with two cans of spray I can buy off line and sprayed and now they don’t want to refund me since they didn’t do what was promised. They lied like they where going to …
I was a pest control customer who was offered a free termite inspection on two different occasions. Each time the local office told me that I didn’t need a separate termite inspection and that their local techs had the same training as the …
Terminix is a great company to do business with. Techs are always on time, very polite and very knowledgeable about all their products. Very professional personnel and great customer service.
The worst company I have ever dealt with. Horrible customer service, techs are rude and blantantly disrespectful. All they seem to be worried about is money. Tried charging my card although I had canceled the service and wanted to charge 89 …
On August, 2016 I purchased an under house ventilation system from Terminix. Since their installation, the system has not cycled on and off as it should. A representative would come by and tweak the controls and it would either run or not …
I have used Terminix for termite protection for over twenty years and have been very satisfied. Recently, I had problems with a squirrel in the attic. Terminix was able to handle the matter to my satisfaction.
Terminix has done a great job of keeping the pests out of the house. Always quick to answer my questions and come back to retreat any area or problems we are having. I would reccomend them to anyone.
Terminix came over and indicated we had a big problem with roof rats. He gave us a quote of $6000. We had 3 more pest control companies come after Terminix and all 3 companies said we didn’t have rats, we were told we did have a few …
Our professional exterminator Dustin is always polite, courteous, and very through in his visits. We seldom if ever have pests in the house and if we notice any Dustin is prompt in responding to reapply any application. …
Noli has been our service technician. Always notifying me of when he is coming to service our residence. I feel that we have a personal relationship as I have his contact information and I can directly notify him of any issues that should …
I called back in March over a bug problem. The technician came out a couple days later.. then it took over 3 WEEKS for someone to come spray my house.. said in a week they would call back to check in for a technician to make an appointment …
Terminix is the one and only I would ever use. They are on time the prices are alright and work with you in any way possible. I wouldn’t trade them for the world. No insects nowhere in my home. Now I will look into the mosquito stuff cause I live in the woods and it is crucial LOL.
First, they over charged my credit card. Secondly, they put me on a 12 service agreement without my permission. They showed up at my house without my consent, and no appointment was scheduled. Lastly, customer service agents are ghetto and horrible. Now that they owe me money I’m having a hard time speaking with someone.
One star is to generous for the exclusion work done at my home. When I was sold this service I was lead to believe that all would be taken care of as far as the mice problem I have. Terminex sent two service men to my home, they did the …
Service deteriorating. In the past has been very good but no longer. Will start seeking other vendors. A termite tech was to come today. Waited for four hours and he never showed up. Called him but his voice mail box was full.
Terminix has done a great job of keeping creepy crawling things out of our home. They are always prompt, polite and professional. Highly recommend
I paid Terminix for a 1 year service contract for my home in El Cerrito California and I have called and scheduled 4 appointments during the past month and beed stood up for each of the past 4 appointments without a phone call to say “we’re unable to make it” or to reschedule. DO NOT USE THIS COMPANY !
My Technician Steve is always professional. He calls me a day before coming out, to verify if I need service on the inside of my home. This last visit, he found a key in my driveway and called me to see if I was missing a key. He placed the key in my mailbox. Steve went above, and beyond. Thanks Steve!
have been attempting to get management at Terminex to JUST RETURN MY CALL. I had a technician at my home on 7/17 for an escrow item-Termite Inspection. The technician advised that there are NO active termites; however, there was a …
The Terminix Tech. that we have is extremely helpful every time he comes to our home and we realy appreciate Chuck. He is very friendly and has a wealth of knowledge on what works to get rid of pests around our yards and structures. Thank you Chuck and Terminix.
After multiple applications of their process with unsuccessful results, the company failed repeatedly to respond to our emails, personal visits and telephone calls. …
Very knowledgeable Terminix Technician took care of the squirrel that was entering my home from various small openings on the roof. I like that their work is guaranteed if another squirrel entry issue arises again.
Don’t use this company. I paid them to get rid of bed bugs. They came out multiple times over a few weeks and still months later the job isn’t complete and we still have bed bugs. I don’t think these people have any idea what they are doing …
My experience with Terminix has been very professional. Courtesy was presented with each visit. The inspection was very detailed to my satisfaction. Each inspection has always been pleasant and professional. …
The first person we had come out did a horrible job. He didn’t give us correct information and didn’t even treat for the right pest . But Bill more than makes up for it, he is very nice. He goes the extra mile to make sure or appointment day is right and that everything gets looked at that needs to be .
Never a bad experience with Terminix. Dale B. is the best – always goes above and beyond to ensure that our home remains pest-free. I’ve been with him for six years now and would never want to lose him.
The Terminix rep. did a great job with our spring time check-up. She was prompt, and provided friendly service that fit our schedule. A company you can rely on, thank you.
Fast and courteous service always. I have been with Terminex for over 10 years, and I’m still receiving the up most care from them. I greatly appreciate your service. Thank you very much for giving me the best possible service around.
I have used Terminix for almost five years now. I have always been happy with the service. Any time I have had an issue, they are quick to respond. The technicians are always polite and friendly.
After two no-show appointments, why would Terminex send a request for a review? Company is so large that when I called about the first no- show, I was talking to a call center in the Philippines. Second person i spoke to booked another …
In May 2015 I had a Terminix sale guy inform me about their termite treatments. I decided to get the treatment the next day and the technicians never showed on time. I took off work to be home for them and even text the sale rep to ensure …
I called back in March about bed bug services. Got the price and the prep sheet. Started on the prep sheet before signing the contract. Called again in April paid 1900 and started treatments a few days later. It is now August. I never get …
Tech notified me in advance and when he was enroute to my rental house of the service call. My experience has been positive with the tech. He has shown that he is courteous, prompt and dependable. He is accommodating if the scheduled appt requires rescheduling.
Came not the wrong day charged me then they said the branch didn’t see my rescheduled date and will have them come then, We will not charge you for this visit. Terminix came left a note on my door saying Sorry we missed you no call We are …
Loved having terminex! Best in the business! Always came back if there were any issues for free with out complaints! Had the best guy but I cant remember his name! Hands down they are awesome!
We LOVE Terminix. Have been with them for almost 20 years over 3 different states. Our current technician has been with us for 13 years and is wonderful. He remembers our kids’s names, has watched our boys grow up and remembers our conversations. Craig Buskirk is a true asset for Terminix.
The most positive aspect of our dealings with Terminix is due to our service tech, Chad Nichols. He is always prompt, reliable, efficient, polite and friendly. He does his job well!
Service personnel are always prompt, professional, and quick when finding no problems. I also appreciate how polite they are and that they always ask if there is anything else they can do. I am very satisfied with my contract with Terminix.
I’d tried several other exterminators before calling Terminix last year in September, because the mosquito population had gotten so bad. So far, I’m satisfied. They started in March this year, and I’m only treating for mosquitos, so I’m hoping with an early start we can control the problem in 2019.
Jeff, the technician for Hot Springs, AR, is one of the best, most friendly, hard working person we have had the pleasure of doing business with us. He is very professional and makes sure everything is done before he leaves. He really cares about doing a good job and making his customers happy. Thanks Jeff, Regards, Karen & Art
Had 2 termite inspections this last week by some very people oriented inspectors. First one was a inspection follow up on a tenting job. He did a very complete inspection on the inside of the house. The second did a very complete job and …
Trey did a very thorough termite inspection. He made useful observations about our property and discussed potential areas of concern. He really cared, unlike previous inspectors who were anxious to “check a box ” and get out and on to the next one as quickly as possible .
Terminex has been my service for at least 15 years now. I have never had a negative experience with them or any of the techs I have had. They are prompt and courteous! I highly recommend this service and company!
They always contact me before the appt to remind me and ask if I have any specific problems they need to address. They also give me the technician’s name who will be coming. Tech, upon arrival, checks again for any specific problems, …
Have been a loyal customer for nearly a decade and have never missed making a payment on time every single quarter. Recently I had a horrible customer service experience with them. Agent was extremely rude and sarcastic and should not even …
I had one year arrangement for Ultimate Protection Package (Sales Agreement Number 17176763) for my residence at Princeton, NJ 08540. …
Have had their service for 10 years. They got rid of our infestation and come back yearly for inspection. The only complaint I have is that never do we have the same technician. The new ones have been employed for just a few months. None have served a year. Makes me concerned of their expertise.
Never had a problem with insects, spiders, or wood destroying pests during my years with Terminix. Technicians were always able to answer questions and provide additional information on ways to keep my home pest free in addition to the service visits.
I am so over Terminix, I had my annual service and was contacted my an agent to schedule that appointment for today between 10am-12noon. Well it was 2pm when I called the agent asking his whereabouts and he informed me that he did not have …
I cancelled this service BEFORE it was ever performed. Many weeks later after receiving several calls from Terminix where I explained it had been cancelled they turned it over to a collection agency! …
I want to make it perfectly clear that Terminix needs to make their annual automatic appointment scheduling process substantially better. Don’t even feel like relating the pain of it, having to wait, more than once, for technician to show …
Bernard the tech was very prompt.. He called before arriving. He did thorough job expecting house before laying product and told us a few places he was concerned about for pest. Great communication and professional. Timing service. Thank you Bernard
never get a phone call……I get an email notification on the day of service. If I am not there then they spray outside and leave without calling. I really like the inside of my house sprayed and if I got concerns I am able to here from them. However, I do get my bill processed on time.
I have had several experiences with Terminix. they have been prompt, courteous and friendly every time. after their visits, I have seen NO pests or spiders or wasps or ant beds and I am happy
I’ve hired Terminix to take care of a rodent problem. It took several visits but Terminix kept coming until they were under control. I also hired them to rid me of pantry moths. Several visits and that did it. The technician was knowledgeable and courteous. I would highly recommend Terminix.
My husband and I were very satisfied with our Terminex Service. All representatives arrived on scheduled date and time, quite knowledgeable about the company and industry and acted in a professional manner.
They work on their schedule, not yours. I live on a gated property and for 15 years have tried to get them to schedule Thursdays for any service. It’s a hit and miss proposition. But I call it “Contractor Thursday” and when we travel we …
Great company. Employees have always done an excellent job. Our appointments are quarterly but if we have a problem, we call them in between their scheduled date and they come out immediately.
I wasted too many years just thinking about calling for an estimate. Don’t suffer any more with coming upon creepy crawlies in the middle of the night, its NOT expensive. We love our guy, Marc, he’s knowledgeable, professional and has a …
When everything is good. There is really much to say in a review.
Terminix response is always prompt and positive. The personnel are clearly …
The Technician that came out to do initial check was amazing, explained everything and helped us get the best deal for us. The Technician who came out to do the work was also great, they were very thorough and answered all our questions.
I have been trying for almost 4 months to receive a refund. I have spent hours trying to get someone to continuously do what they said they would do. Gene Ramage with Terminex should be fired.
We love the technician we have but man it’s been such a hassle to get things done. We had a bad experience from the start- no communication but we figured it out and we were set up with Josh. He was wonderful, communication was great and he …
I still have pest. They advertise that you can cancel your service anytime after I cancelled my service I was charged. Also they say if you are not satisfied with the service you can get a refund…period. I mentioned I still have pest , …
I am new to Florida and was appalled to find that I had an infestation of ants. But I called Terminix and they came right out and sprayed and then came back and sprayed again and those ants are gone. I chose Terminix because it is a …
I have been with Terminix for over 2 years. Their technicians provide the highest quality customer service. They are responsive and always get the job done. I have used 4 prior companies and am happy to say Terminix is the best!
I made an appointment for a wed between 1-3, at 230 I called them to see if they were on the way. After 15 minutes of the operator trying to reach the manager I was told that there was an error with the system. Apparently they gave the …
Buyer Beware!! Each appointment we have made with Terminix has been late or no-showed. The appointments they did keep they refused to finish the job due to various excuses. They have sent injured employees out to do a job when they were …
I’ve had a service contract with Terminix since 2006. There were the only pest company that would respond at Christmas when I had a massive ant invasion. They come quarterly since, and I haven’t seen an ant since the initial invasion was …
i had roaches in my kitchen, terminix came again and again to put up bate.
i have not seen any pests since than. also the technician explained
everything he was doing. i have dogs, so i was concerned. he was very pleasant, i am very pleased with the service.
I’ve used Terminix since 2006. Their technician service is great. Their products work well. Theur autopay service needs watching carefully, but they keep our pests under control in a somewhat wooded area.
Terminix does a great job! I called for service one-time which was not a scheduled call and they came right out and completely treated the entire house and yard even though the problem was in a single room. GREAT job Terminix!
I’ve had Terminex for a few years and I am very satisfied with their work. My house is built on a slab with no basement so it is subject to multiple insects. Terminex performs a thorough and efficient spraying around the house and will, …
I have had a great experience with Terminix. My ant problem was solved quickly and the quarterly service keeps them from coming back. The technician who services the house is very knowledgeable, helpful, and friendly.
Our decision to hire Terminix – Petaluma office, has been a GREAT decision! We were being inundated with ants, and it was driving us crazy. Our site exterminator is so patient and does a thorough job. Some weeks he was coming twice a …
Terminix is a great company they come out they do the job if you want them to come inside they will spray at anytime inside the house if you have a problem they come out immediately to take care of the problems I can’t see anything bad …
I’ve had some very rocky experiences with Terminix but since Ashley has been coming out it has been great! I don’t want any other technician to come out. She’s kind, courteous & professional.
I have to say that this was my most painless experience with an exterminator company. Price was never a question and service was applied on a scheduled basis without exception. My service person was always helpful and always questioned if there were any infestations or critter problems. I would recommend this company without hesitation
After 15 years of being a customer of Terminix has always serviced us consistently. The Techs are very responsive, knowlegable and well trained to do the job. At times for the occasional call back the response is great.
We use them for the managing of sugar ants which are seasonal.
Terrible experience that’s dragged on for over a year. I hired Terminix in January of 2018 to get rid of rats in a detached garage. Almost $20,000 later, the garage was never treated. I then negotiated with Terminix for nearly 10 months, …
The tech spoke with us and we discussed the areas to be treated. He seemed thorough and we have not had any problems. Terminix has always been very good and responsive if we have had a problem between applications.
Our technician Darrell has always been on time and awesome with customer service and listening to our concerns. When ever there’s an issue, he calls to let me know and same goes the other way around. We are very satisfied customers with Darrell’s service.
No idea why I’m receiving this request to review Terminix. I have service with them but have not had any visits since 2018 so not sure why I would be asked to rate and review their service at this point in time. I’m thinking this might …
my technician is amazing and allows me to contact him directly rather than go through the often unhelpful people at the 800 number. joey takes great care of, always calls before and after the appointments. i really do adore him….
My service person has always been reliable and given good solutions and recommendations to keep my home and surrounding area pest free I am confident that they have my needs covered. My excellent review is due to my service person. I …
Terminix will not allow me to cancel my auto renewal. I contacted Terminix on 3/6 to inform them I would not be renewing my contract. They refused to accept my notice and told me that I could cancel my current contract and incurr a $99 …
My experience has been terrible. I had them do 3 things. Insulation in my attic, encapsulate my crawl space, and add a new entry door to my crawl space. They screwed up all 3. They caused a drainage backup in my a with air conditioner …
We had a very pleasant experience with your company. Mike Farrell is very helpful and informative and willing to work with our hectic schedules. If I ever need exterminator services ever again I will surely call your company again!
The Terminix guys are always friendly, professional, and on time. They take time to talk to you, ask questions, and make sure you don’t have any pests on the inside. They call the day before your appointment to remind you, and you can get …
I have been using Terminix for years now. I have no rodent or insect issues since I have been using Terminix and the technicians that respond are always professional and friendly. The technician always leaves a card and tells me to call if …
I highly recommend Terminix. The service is great and the technician continually shows up as scheduled and completes the services in a timely manner. Because of the pest control we seldom see bugs and spiders in our home, but if we do we just call Terminix and the respond quickly to rid the pests.
Reluctantly signed up for what was apparently a discounted service. Attempted to cancel and was informed I’m being charged a cancellation fee that actually cost more than the service. Cancellation fee was not disclosed up front. Poor value …
I did not happen to be home for this treatment. However I have been home at other times when Jordan was treating. He is thorough and does a good job. He calls the night before he comes. I receive an email before he arrives. I am never …
I have always gotten excellent service from Terminex. I would especially like to recommend my Pest Tech Nathan Hess for his wonderful service. He is always pleasant and on time, explains clearly the service he is going to perform and why …
Prompt service & the technician was so nice! I was a ball of nerves freaking out because of the bug infestation I had & the tech really calmed me down. Took his time being as thorough as possible. Very thankful for him & Terminix for their help!
Great company!
They do so much more than pest control.
I recently bought a home and Terminex installed gutter guards on my roof, took …
I have been well pleased with the services of Terminix. They did such a great job when I called to cancel the gentleman suggested we just go on hold until June. He will call me then and we will go from there. Great job Terminix I thought the job would be impossible to get but it wasn’t .I love being wrong on that
Worst customer service experience ever didn’t waste your money!!! First time they were supposed to come out they went to the wrong house then by the time they got to my home it starting pouring down rain so they couldn’t even get to the …
We have used Terminix for over 3 years now. We are pleased with the service we receive and Terminix agents don’t try to scare you into purchasing coverage you don’t need. They tell you the truth about your home and the environment you live in. Thanks for a great company who cares.
Terminix Corporate is very devious with their billing. Will not remove my Credit card info from my account and just billed me for another year despite several attempts to cancel any contract that exists. “Will not provide me with copy of …
SCAM ALERT! I really wish I had read the reviews before deciding on this company. I THOUGHT I could trust such a big name! They have been holding my money hostage for almost a month now, with no service! An employee even went as far as …
So far Terminix has done a great job. But I have only experienced one visit. The call center however messed up and didn’t schedule my appointment for the service guy to come out. I was very specific and they did the exact opposite. But once …
Since using Terminix for the last couple of years, pests getting into our home has been the least worry. They do a great job putting barriers so we barely see any spiders, roaches or rodents in the house. Love the the service professional …
Being in a new build, I was very concerned to find insects on my stove top. I couldn’t identify what they were, but I called for service right away. Even though he had a very busy day booked, Jose, our technician was able to come out in the …
I have been a Terminix customer for over 30 years. They have not always been the least expensive, but they have always taken care of all my pest control need. The current service technician, Brendan Basuil, is the best. He calls the day …
This company is a total ripoff. A door to door salesman talked me into signing up and assured me that my concerns about ants in my yard would be taken care of. At the initial service the tech showed up with his fly open, needless to say I …
I have a service contract with Terminex. They have provided excellent customer service and eliminated my backyard ant issue after the very first service. The Tech that services my house is exceptional. He calls me when my quarterly service …
This company have serious issues. They use the Pandemic to their advantage as they offer poor customer service. No address provide to ask for your money back but they offer 30 day money back guarantee. I can’t reach anybody not even the …
I have used Terminix on several projects around my home. From pest control, crawl space insulation, building support, attic insulation, and termite protection. I never had an issue until recent attic insulation turned into caos. …
I have had the same Terminix guy since I was a child. He knows my family and is great with dogs. We always receive a call from the technician the day before he comes out to confirm his arrival time, and always accommodates our schedules and …
We started to notice signs of mice/rats in our home. It was so upsetting and felt like my home was being destroyed by these pests. I knew I had to do something because everything I tried failed. I called Terminix they came right over, …
I would tell everyone to use another company. You pay for a service and they don’t do their part
My technician arrived as we were out due to me forgetting about my appointment. He called me, sprayed the exterior of my home and said call anytime I wanted him to return to do the inside if I desired at no additional cost. He is the most friendly person you will ever meet, extremely professional and always on time.
Tried to get them to do my pest and termite service. After sitting at home all day waiting for them, two separate days, it’s been impossible to get my money back. They never showed up for either appointment! Multiple phone calls later and …
Like others who have reviewed Terminix. My experience has been horrible since the day they started my service & I absolutely REGRET contacting them. First, I have spent $9600 with this company only to be lied to, I feel like I’ve been …
Horrible business I’m under contract for some attic work and they haven’t come and done anything yet it’s excuse after excuse they don’t call to let you know that they aren’t coming when I have some time I’m calling the corporate office
Terminix has been serving me with my house pest needs & other various services for some time now. I am very impressed with how friendly, knowledgeable, & clear their service technicians are. I am most impressed that lately, I have been …
Really poor service. I continued the contract from previous homeowners. I paid the bill, transferred it to my name. I even have receipts and signed paperwork on site with the rep. I went to renew it again this year, and emailed them but …
Mike has been my service technician for over six years now. He is courteous, professional and on-time. Mike calls me personally when the job is completed and gives me a quick explanation of the results of his service call. After Mike began …
I want to give a shout out to Call Center Rep, Louis Millan! He was professional and customer service skills are top shelf. I was a Branch Manager with TMX years ago and this guy is the type of employee (future leader) that does the right …
Service sucks I have a service that is quarterly and they came when I first got it which 2 weeks of calling and they are took the money out of my account and the next t time they came I had to call them again and now it’s been over 3 months and haven’t seen anyone.but to cancel you want to charge me over $650.00 poor business service
Terminix opened a fraudulent, duplicate service account on my property without my knowledge or permission. (I already had an established service contract that was paid on time automatically each month.) It took months to get it sorted out …
THIS COMPANY DOESN’T DESERVE ANY STARS BUT I FEEL THE NEED TO WARN PEOPLE—GO SOMEWHERE ELSE!! IM REPORTING THIS COMPANY TO THE BETTER BUSINESS BUREAU!! We started a contract with Terminix in 2021 due to a carpenter ant problem in the home …
I used to be a customer several years ago with Terminix and they were great. Tried to set up service again on Tues, 4/26. Talked to 4 different agents – not one of them set me up correctly. Had an appt for pest control for Thurs, 4/28 …
These people are crooks they charged me $1400 I still have squirrels no one is returning calls or my money the manager Branden is a joke the entire company is ! Lawsuit loading
I called to inquire about services and was told I would not be charged until the time of service. They charged my debit card for almost $300 before we hung up! I then called back less than 15 minutes later to cancel because a local pest …
Claimed to have a 100% guarantee but when repeated treatments didn’t even dent our ant issue, they started trying to force more paid services when I told them I was cancelling. They tried four times to come out without notice AFTER I said no more.
I have been a faithful customer of Terminex for years, however I am done. I was on vacation in June and cancelled my service as I was selling my house the following week and the new owners could make a decision about continuing. They came …