Papastavros Associates

Diagnostic imaging, Delaware Imaging Network | Middletown

Delaware Imaging Network (DIN) | Glasgow is located right off of Glasgow Avenue and is a 15-minute drive south of Christiana Hospital. This location is a former subsidiary of Papastavros Associates’ Medical Imaging and provides Newark with radiology services like DEXA (for bone density), CT, MRI, Mammography, Fast Breast MRI, Ultrasound, and walk-in X-Ray.

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Papastavros Associates Reviews ( 250 )

  1. I had a great experience the professionalism and kindness and gentleness really helped with my MRI experience professional atmosphere, I would definitely recommend this place.

  2. Excellent service from the radiologist . The individual working in the office to the right would not even pick her head up to acknowledge my presence,.the individual on the left was very accommodating .

  3. Very courteous staff, clean facility, and saw me without delay for my scheduled appointment. Test results were received by my physician the same day.

  4. First time doing a mammogram.. the staff was so friendly and respectful from the receptionists to the nurses doing the test. One advantage is that they have a Dr that check the results right away. Thank you!

  5. My wife had a mammogram and the whole process went very smoothly, from check in to the tech the process. This was the first time for the 3D mammogram for her and she said it didn’t hurt as much as the old procedure

  6. My procedure was as painless as they could make it
    The np explained everything as we went along. The doctor read my images and I had the answer to my questions before I ever left the office. I would rate this office as a 10plus.

  7. Great Experience!! Office staff are very friendly and responsive. Technician performing my CT scan was fantastic!! Highly recommend this place.

  8. I was very nervous not having had a mammogram in years. The staff was quick no waiting, friendly and comforting. I will return for all of my radiology needs.

  9. Staff was friendly and courteous and conscientious of people’s time. The medical technician was efficient, gentle, and caring. I would use this facility again in a heartbeat.

  10. I would surely recommend this place to everyone because i was treated with respect.and everyone was so pleasant.⭐🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟⭐⭐⭐🌟⭐⭐⭐⭐⭐🌟🌟🌟🌟🌟🌟 …

  11. Received an immediate appointment. All the staff with whom I interacted were friendly and efficient. The technician who did my ultra sound was very professional and friendly.

  12. From the time I walked in it is very pleasant.Check in the ladies behind the counter were very nice. I had to have a test done and the tech was fast, friendly and seemed to care! I recommend Delaware Imaging!

  13. Prompt service. Staff was very pleasant. I went in for abdominal ultrasound. Technician was well skilled. Unfortunately i cannot remember her name, but she was terrific!

  14. Worst experience ever. The ultrasound lady was very cold and short. She didn’t let me back into the room with my wife till she was halfway done with the ultrasound. She didn’t talk to use or print anything out for us. This is baby number 5 …

  15. Scheduling an appointment was super easy. Dropped by in person on Friday and set up an appointment for Monday afternoon. Everyone I interacted with was prompt and very professional.

  16. My tech was such a sweetheart. She explained everything she was doing and what she was looking at on the ultrasound. She got us great pictures of our baby boy. I do wish the middletown location, or just the room we were in had one of the tv screens so you can get a better look; however it was overall a greaf experience.

  17. There appeared to be a mix up in the scheduled time of my appointment. When scheduled I was told 8am. When I got there and wasn’t taken back by 8:20 I questioned the receptionist and her records showed my appointment was not until 8:20. Al else went well.

  18. My technician was excellent. She was very friendly, professional and good at her job. I do not remember her name but I think it was Natalie. I would return to this location because of her.

  19. I can’t begin to express how impeccable this facility truly is. They are constantly demonstrating pleasantness and professionalism. They actually care about each and every patient. To have all of these attributes, in a business, is very rare in this world today.

  20. Front desk was very rude and accusatory. She attempted to dispute script stating it was not the test needed. This was after patient drank contrast. She also questioned when the follow up appointment was stating it was “too soon”. Very …

  21. Brought me in at scheduled appointment time, front desk was very professional, and helpful Shannon the technician that gave the test was so courteous ,and professional, with a great sense of humor, and personality . All testing sites should follow how Papastavros Associates takes care of their clients .

  22. Everyone was pleasant that l came in contact with during my visit. My test went smoothly and was out ahead of time. I have been going to Papastravros for a really long time for my tests and will continue to so in the future as needed.

  23. Despite it being very busy, check in was very structured and organized. I had two procedures done and both of my technicians were very friendly and understanding of the sensitive nature of my tests.

  24. The staff is friendly and efficient. Wait times are short. I’ve been there many times to get X-rays, MRI’s, CT and bone density scans. The techs are skilled at their jobs. It has always been a pleasant experience.

  25. Easy and fast except for having to do all the paperwork. Once you are in their system you should not have to do all that. Besides that it was very easy. Staff is very nice and knowledgeable. Facilities are clean and well maintained.

  26. Second time I visited this Medical Facility and I have No Problems nor Complaints. I was treated with the up most respect. The Alter Sound Technician was very professional and polite.

  27. I would like to just say the staff were wonderful and very patient and very informative. I would like to give a 5-star posting however my appointment was at 315 and I wasn’t seen until 3:55… the technician and the secretary but very pleasant

  28. Very very nice experience. Shannon was great, she was very thoughtful and professional, really went above and beyond to make us feel comfortable and relaxed. A big thumb up for Shannon.

  29. Excellent service right from the front desk to the process of performing the test. I was having some problem holding off going to the bathroom before my bladder test. The lady who performed the test was very understanding and supportive and worked with me to get the test done successfully.

  30. I would give it 5 stars- staff extremely friendly and professional- next to no wait time- but scheduling made a mistake that cost me an extra 250.00 abs their schedulers just said oh well

  31. I was a difficult case and they handled everything really well. Amazing amounts of patience, and they stayed in good spirits despite it all. Good people.

  32. Nice, friendly staff and they work quickly to get you in and out especially with this pandemic. The environment is safely socially distant and they take the temperature of all who are in the office/lobby area.

  33. The staff was very friendly. However, I was disappointed with their safety precautions during this pandemic. For example, too many people were allowed in the waiting room. People allowed to bring other people (non-patients) in the waiting …

  34. I go to the Middletown, DE location and they are very good here. Only had one incident but that’s in the past. The ladies today were awesome!
    Thanks for a great experience. I had US of pelvic, US of thyroid and mammo all …

  35. The lady tried her best to get the needle in for the contrast but had difficulty with my veins. She asked for help and after more tries they succeeded. They were nice, caring, and polite. The facility was good.

  36. What a great experience! Lovely kind & patient staff. Very professional
    as well as thoughtful. It made a uneasy test much more bearable! Grateful
    for such qualities that thrive in these times.

  37. I’ve been calling for 2 days now and no one answers the phone! Waited at least 15 minutes. I press 1 for a call back and that doesn’t work either.. So as of today not a very good experience since I haven’t even been able to schedule an appointment because they don’t answer their phone..

  38. I had an X ray done on my shoulder. Everyone there was very caring and attentive to my needs. The front desk did an excellent job getting me registered and my wait wasn’t long at all. Holly was my front desk clerk. I wasn’t crazy about the …

  39. The experience from start to finish was very pleasant. The reception employees, as well as the technician were pleasant and made me feel at ease. Additionally, I found incorrect information on my profile after I was home and I received a quick response and correction.

  40. The secretarial staff made everything easy for me, and handled paperwork quickly. The technician was pleasant and helpful, and gave clear instructions. I was pleased with the experience and am happy to recommend them.

  41. Delaware Imaging provides excellent service. I especially like the ability to schedule and complete forms online.
    During covid the check in process and waiting room was very comfortable.
    The technician was professional and talked me through the study.

  42. The women working there were great. Very patient and professional. My X-ray technician made my experience happy and professional. She was a hoot!! Thank you for being open to walk ins and making me feel safe.

  43. Great experience with this office! I felt very safe and aware of what to expect because of any changes due to the coronavirus. They sent a link to use for check in from your car upon arrival. They texted when it was time for me to come in. …

  44. My first time having a mammogram done, I was super nervous. Thanks to the tech who was in charge of doing my session helped me to relax and be at ease. She was super kind and funny.

  45. I really appreciated the care and concern that Sharon at the front desk showed me. I was in extreme pain and had a doctor to see after and she was so kind and concerned about getting me in and taken care of. The xray tech was great too!

  46. Making an appointment was quick and I was scheduled within 2 days of my phone call. There was NO endless waiting on hold. The staff was friendly and efficient. The wait time was less the 5 minutes and I liked being able to pre-register and check in online and via text. Great experience overall.

  47. It was convenient. Making an appointment was the best. Next day appointment. There was no wait a month later. That to me was insane.

  48. I love having my mammogram here.It was fast and easy.I was in and out no waiting and she was as gentle has she could be. I know and so do most women it’s not a gentle procedure but it’s something that has to be done.It only took about half …

  49. I believe the rep that answered the phone was named Julia. She was very helpful, friendly, patient and thorough. The entire process was short, simple and very professional.

  50. I was a walk in patient on order from my PCP. The staff was very professional and welcoming. I didn’t have a long wait 😊 my x-ray technician was friendly, personable and extremely efficient 👍 I am very pleased with this office. …

  51. The technician was not very good and could’ve lowered the machine to adjust for my height!! Or maybe trying to rip my breath off was more effective for her! Has many Mamograms in past this was one was extremely uncomfortable and didn’t need to be.

  52. This was my first visit to a Delaware imagining office. Everyone was friendly and courteous. I was in and out in no time. It was a very pleasant experience.

  53. Riley is an awesome tech. Was very nice, informative and answered every question I asked. The ladies at the front desk were amazing as well! I highly recommend this location. My son had a routine exam a few weeks ago and we were very impressed then as well!

  54. Very friendly and efficient staff and first priority is the patient. Wonderful new MRI machine that is open and comfortable to be in. Headphones & music provided were a good distraction from the noise of machine…tech made it a good experience.

  55. Very friendly & professional. Made it seamless and comfortable for a first-time MRI patient. Also, we were done before our appointment time – they got us in & out!! Also, they had available appointments before most others in the area, for an “open” type bed. Thank you.

  56. Professional setting even when waiting to be seen. Receptionist was very friendly and courteous. She attended to my concerns. The lab tech was fabulous and very kind.

  57. Front office in Middletown deserves 5 star. The only office that treated ♿️ patients by bringing the documents to the patient rather than calling them back to the window

  58. Technician walked me though each step of the process so that i knew what to expect and kept me informed of how much time was left during the procedure…good to know when the machine was extremely loud. Fully prepared me for each picture that was being taken.

  59. Went for my very first mammo. From the time I called to make the appointment to the deed was done, I was made to feel at ease. The lady I made the appointment with was so kind and soft spoken and asked all the appropriate questions. The …

  60. I was able not only to get an appointment quickly but a “Person” answered the phone by the 3rd ring. At the office everyone was very pleasant and I was taken back after only waiting a short time.

  61. Every time I go to this location, the people are so nice and friendly. The facility is very clean and welcoming and I always have a wonderfully positive experience.

  62. The staff is very friendly and professional. I choose this location because I never wait, the staff is great, and the facility is always clean. Always a positive experience.

  63. I had an MRI there. And the report was totally wrong. It mentioned things that was already removed and it didn’t mention other growths that was there. My doctor’s office had to contact them to inform them that the organ they mentioned was …

  64. Very Friendly atmosphere. The staff was very efficient as well. The tech was great on letting me know what to expect & cared about my comfort throughout the procedure. Would use this facility again.

  65. My five star review is only for the staff at the Middletown location. They were professional, friendly, and courteous. The technician took time to explain every step of the procedure and kept my appointment on time. …

  66. I have used in the past, came back to use again and was pleased to find that my repeat visit was just as good as my first. The staff is very cordial and professional. I highly recommend.

  67. I went here to have a x-ray done and two different Mri’s done with barely no wait time!! I was called back within two minutes of me arriving!! I am giving them 5 stars because they are very pleasant people, with great attitude’s and they …

  68. What a great team!! To anyone that thinks amazing customer service is nonexistent, I’m here to say it’s alive and well here. I was very well taken care of and made to feel like a VIP even on my first visit.

  69. This was my first MRI. The techs explained everything to where my anxiety dropped. Definitely jumped a few times from the sounds. Still over all went fast and smooth. Will definitely go back if I need more assistance. Thank you all for making it a great experience.

  70. I’ve been to the Middletown location twice. Once for a mammogram and the other more recently for a MRI. Both times, the services were great! From the scheduling to the actual service was frustration free and simple. The receptionist and the …

  71. It is nice to fill out the forms prior to the appointment. It make the appointment run almost seemlessly. Some info was not processed correctly,
    but a technician (I’m sorry, I didn’t catch her name) took care of the issue quickly. Easy in, easy out. Everyone was very polite and helpful.

  72. Everyone was very professional, courteous, and helpful. I had an MRI and X-ray and needed discs to take to my doctor. They were made quickly and the receptionist was so kind to bring the discs to me. It was a very nice experience. …

  73. I had a very quick and enjoyable visit. I know how that sounds but it was! The receptionist were awesome and very nice! The technician took me back in a very short time and again was very nice!! I was in and out in about 10 min.
    Not 1 negative feedback can I offer..

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