Southwestern Electric Power Company is a part of American Electric Power, its parent company. Southwestern Electric Power Company operates in Shreveport, La.
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
428 Travis St, Shreveport, LA 71101
(Translated by Google) Bad company they do not answer they take hours to answer and in the end they answer and hang up very bad service …
Can’t speak to a live person and did not show when scheduled for hookup
If I could rate them a 0 I would.
Constant weekly power surges and monthly power outages that last for hours at a time!
Most unprofessional, misleading group of individuals I have ever had to deal with.
I was just on the phone with one of their representatives and she hung up the phone before I could give her my information terrible customer service.
We hate this company. Worst company to work with. Constant power outages.
This company doesn’t care about it’s costumers disabled or kids it’s 21 outside and there taking there time fixing the power worthless company
Swepco offers payment plans or assistance to pay your bill is false because once you get to a disconnect notice, they do not help
Our power’s been out since 9:00 I walked all the way around the block nobody even working on the power outage it is now 3:00
You’d be better off getting your power from Chernobyl than dealing with SWEPCO or AEP.
everyone is giving this company one star. I will give it an undeserving two. your website doesn’t work. I am trying to pay bills from outside the country.
I’m trying to help out a friend by making a partial payment. I have the name on acct, the address, the phone number, and the account number, but no one will take a payment over the phone. So I went to their website. There’s no place to make …
I hate swepco, I had some electrical work done and a work order was done at1:45pm,and I have had to call twice about it and then I called at 4:45pm they said that they had no work order so then they made one and it’s almost 6pm and still no power.
I am VERY angry. Good luck trying to get someone answer the phone to help with questions about a bill. And the website is NO help AT ALL🤬😡. I am going to call the utilities commission about this! Not acceptable. Furious …
We’ve lived all over, including abroad and I have never in my 45 years of life seen this many power outages. I don’t mean by a little either as there are typically a couple of outages per month. It’s embarrassing.
This company is scamming people out of extra money, by raising your bill we’re u can’t afford to pay it and then will tell your to call 211 or government assistance to help pay your bills
Last year I tried to get an extension on the bill because the guy from customer service I was on the phone with said I could, but because I was only slightly “impatient” with him, either he or one of his coworkers decided to put on a female …
Worst of the worst. Your bill will constantly go up while your power will constantly go out everytime it storms. Then after it gets so high you need an extension they will charge a deposit every month. Use any other company. I’m literally moving to another town to get away from them.
Had a crew come onto my front yard instead of working from the road trimming trees get stuck in my yard and tore it up. Then even drove threw one of my bushes and made ruts every where. I have a bad back and this is going to be a nightmare to cut come spring. I called them and they said someone would call that was over a week ago.
I say it every time it rains gets a little windy! Our power is going to shut off. I have lived a lot of places but Bethany is the only one where the power shuts off at least once or twice a month. It’s getting to be ridiculous. I will make sure my next house does not use Swepco! Worst service ever!
Probably THE worst power company my family has ever had the misfortune of using. They are unreliable, their fees have become ludicrously exorbitant, to the point where we think someone in the company might be embezzling money (our bill had …
Swepco is by far the WORSE electric company I’ve ever experienced!! From the disrespectful staff down to the outrageous fee’s I’ve lived in three different states I’ve NEVER experienced a company so unprofessional, unreliable, and lacks …
They cut off my electric when I paid on time and cancelled my budget and payment plan I had set and had been paying every month…now my payment plan he doubled from what I was paying…they want 50 each month on top of my electric bill!! U …
We’ve had a security light for over 10 years needed it replaced because it burnt out. Our last one wasnt this bright, it’s like a baseball field out here. It shines on my neighbors homes, last one didn’t & im being told this is the new …