Pavlov Media provides Internet, video, phone and software solutions to apartments, homes, businesses and communities in 44 states and Canada — and we have been doing it since 1994.
| Friday | 8AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
| Thursday | 8AM to 6PM |
206 N Randolph St, Champaign, IL 61820
REPLY: THREE days already and nothing has happened. Michelle, I’m sorry that you have to defend this company. It’s your customer service who’s been telling me that they needed a tech on site to figure out what’s wrong. Just tell the truth …
The worse service I’ve ever had. I have never posted a review before but honestly it should be illegal for them to offer service and they’re this bad. I work from home and I’m in school so internet is a big need in our building. It …
This internet provider is genuinely horrible. I’m in an apartment complex that uses it and am a student, but half the time the internet doesn’t reach more than a foot from the router so I can’t do school work. I called their support to try …
I am giving 3 stars because the internet speed is generally good and everyone on their support line is very nice. I have never had to wait to get to t1, and t2 is usually available quickly as well. Their support system is great but I am …
My awful apartment complex uses this internet provider. It’s currently Christmas and I have no wifi. I hate pavlov media and they really should not be an internet provider if they can’t provide good internet for their customers. I don’t …
Never had a problem when the service is on but it has been out for 4 days then they said it was fixed today. Worked for about 3 hours then went back out. This is unacceptable for a complex like I live at. As a college student and remote …
Worst internet provider that I have ever experienced. Internet outages happen way too frequently. For some reason my apartment is contracted with them and is very inconvenient as a student who relies on the internet for my class courses. …
This company needs to learn how to build redundant fiber networks, this is by far some of the worst service I’ve seen from an MDU provider. Constant outages are unacceptable in 2022, so much depends on internet enabled services. This …
The internet speeds have been fine, but the service is CONSTANTLY going out. I don’t understand what could possibly be so wrong with their hardware that would cause this to happen all the time. Sometimes, it even goes out multiple times in …
I wish I could rate lower. The speeds are fine, no issues when I’m actually connected to the service. The issues arise when it comes to keeping it online. Whenever there’s an outage, they ALWAYS take MULTIPLE DAYS to respond and even when …