Jackie has been very friendly honest And very helpful When it came to choose what plan I wanted to use for my Internet I am very happy with it and The installation that was scheduled was on time and accurate If I had any questions she …
Shelby Schleisman has been the best help with phone issues and ordering a new phone for me! She’s always kind and helpful. I love my new iPhone 14 and the set up was easy with Shelby’s help!
Shelby Schleisman helped me set up an international phone plan. She was very knowledgeable and helpful answering all my questions. Couldn’t have asked for better service!
Jackie was nothing but awesome to work with! When I called she had an application to me in no time, and followed up next day to get my installation date set up! Thank you Jackie!
Closed cash register early when company said they were open for another 35 min then denied assistance because it normally takes 40 min to upgrade phone, wasting my time and lunch hour.
Extremely pleased with the professional, polite, reasonably priced, and prompt service and products provided by Cierra and the WIN team, especially during a time when dependable Internet service is huge. Thanks, Cierra and team!!!!
Since Western Iowa Networks took over East Mills School District from another ISP the fiber connection has been down for days. There is no or just minimal communication with the network admin on site. Splicing and other maintenance is done in the middle of the day.
Staff was very good about exchanging phones, when my husband had difficulties with the new one I had purchased two weeks ago.pleasant, knowledge. Great pricing.
Customer service will NEVER call you back! We had service installed 8 months ago and they have yet to put the line underground as promised. Everytime I call I get the run around and end up getting sent to someone’s voicemail that never calls you back. BEWARE!!!!
I have been a customer of Western Iowa Networks for 4 years now. They don’t charge customers the same rates. It varies depending on where you live. They charge me over 100 dollars a month for 25 mbp internet connection and force me to have …
Jackie MacFarland (Spelling?) has been my customer service rep for the past 2 years. Kudos to her for being patient with me and I don’t doubt she doesn’t have great relationships with all of her other accounts. Thanks WIN!
I’m a new customer and looked to get internet where I live, I was told it was going to be 2 weeks before someone could come up and look at my internet and although I wasn’t thrilled about the idea I just let it go and said “yeah, it will be …
Cierra S. assisted me in setting up installation for new service! Her customer service skills exceeded my expectation! I sincerely hope WIN models all customer service after her! Thank you again Cierra for the excellent and expedited customer service!
Customer service here is amazing. They aren’t great face to face but I think that’s fear of Covid and practice. You can tell they try, and on the phone they are really good. It might be good to remind some of them that they do have to deal …
I’m not impressed with UScellular in anyway shape or form. My husband ordered 2 of the Apple pro max 13
phones. For three weeks and many phone calls all we got was “I don’t know where …
Unfortunately I have to give at least one star to post this, which is not deserved at all! We walk in the door an hour before they close and the girl rolls her eyes as she looks at the clock. She was very rude and told us to look at the …
I worked with Shelby getting a new cell phone. She explained everything well, was very helpful in listening to my issues and pleasant to work with. I would recommend her to any one that is going to need help with a cell phone!!
I’m very happy with WIN, they provided a knowledgeable phone and plan. However, their customer service over the phone is lack luster. I was told when buying the phone and plan that for convience I can call in payments, and the sales lady …
I was there in caroll us cellular or western iowa network accross Walmart …. The tall skinney lady who always taking the people who needs help. I try to explain to her about my problem about the phone and telling me to do this and to do …
Zach Badding did a great job getting my family set up with new phones. Very knowledgeable and polite. Very happy with our new phones and his service. Thanks, Curt Scott
Jackie has been very friendly honest And very helpful When it came to choose what plan I wanted to use for my Internet I am very happy with it and The installation that was scheduled was on time and accurate If I had any questions she …
Thanks for getting me back up and running
Very kind people who worked with me to get my paperwork filled out and my Internet safely installed
I meet with Jackie McFarland, who was very helpful and professional handle my needs.
Shelby Schleisman has been the best help with phone issues and ordering a new phone for me! She’s always kind and helpful. I love my new iPhone 14 and the set up was easy with Shelby’s help!
Work with Ica and Shelby and they were very helpful
Good fast service
Shelby Schleisman helped me set up an international phone plan. She was very knowledgeable and helpful answering all my questions. Couldn’t have asked for better service!
Jackie did a great job communicating and answering all my questions.
Wonderful person, very helpful and professional and just an awesome representative of the company.
Jackie was nothing but awesome to work with! When I called she had an application to me in no time, and followed up next day to get my installation date set up! Thank you Jackie!
Great service, very helpful!
Very good service today.
Great ppl
Clean great people honest
A cell phone company where you can go and get help or get a cellphone or even up grade to a new cellphone.
This place is sweet!
The store is very clean and everyone is very friendly and helpful
Very profesional. Wonderful customer service. And I was helped right away.
Julie was very helpful with solving the issues my husband was having with his cell phone
Closed cash register early when company said they were open for another 35 min then denied assistance because it normally takes 40 min to upgrade phone, wasting my time and lunch hour.
Good location in downtown Carroll, Ia.
Easy access, good parking areas. Friendly and service is best by far.
Thank you Zach and Shelby
Shelby was excellent.
Service was quick and there are very friendly… I’ve had my phone for 1 week now and absolutely love it… good reception and all..
Extremely pleased with the professional, polite, reasonably priced, and prompt service and products provided by Cierra and the WIN team, especially during a time when dependable Internet service is huge. Thanks, Cierra and team!!!!
Come here if you want to pay your first month bill in advance and not be able to use it until 3 weeks later when they install it.
Since Western Iowa Networks took over East Mills School District from another ISP the fiber connection has been down for days. There is no or just minimal communication with the network admin on site. Splicing and other maintenance is done in the middle of the day.
Shelby is wonderful to work with
Staff was very good about exchanging phones, when my husband had difficulties with the new one I had purchased two weeks ago.pleasant, knowledge. Great pricing.
Customer service will NEVER call you back! We had service installed 8 months ago and they have yet to put the line underground as promised. Everytime I call I get the run around and end up getting sent to someone’s voicemail that never calls you back. BEWARE!!!!
I have been a customer of Western Iowa Networks for 4 years now. They don’t charge customers the same rates. It varies depending on where you live. They charge me over 100 dollars a month for 25 mbp internet connection and force me to have …
Jackie MacFarland (Spelling?) has been my customer service rep for the past 2 years. Kudos to her for being patient with me and I don’t doubt she doesn’t have great relationships with all of her other accounts. Thanks WIN!
I’m a new customer and looked to get internet where I live, I was told it was going to be 2 weeks before someone could come up and look at my internet and although I wasn’t thrilled about the idea I just let it go and said “yeah, it will be …
Shelby was extremely helpful and nice
Cierra S. assisted me in setting up installation for new service! Her customer service skills exceeded my expectation! I sincerely hope WIN models all customer service after her! Thank you again Cierra for the excellent and expedited customer service!
Jordan O’Tool was fantastic to work with! He lowered our bill by $50 and was super friendly! He deserves a raise! Highly recommend!
Customer service here is amazing. They aren’t great face to face but I think that’s fear of Covid and practice. You can tell they try, and on the phone they are really good. It might be good to remind some of them that they do have to deal …
I’m not impressed with UScellular in anyway shape or form. My husband ordered 2 of the Apple pro max 13
phones. For three weeks and many phone calls all we got was “I don’t know where …
Unfortunately I have to give at least one star to post this, which is not deserved at all! We walk in the door an hour before they close and the girl rolls her eyes as she looks at the clock. She was very rude and told us to look at the …
I worked with Shelby getting a new cell phone. She explained everything well, was very helpful in listening to my issues and pleasant to work with. I would recommend her to any one that is going to need help with a cell phone!!
We received friendly and knowledgeable service when purchasing new phones.
Shelby was wonderful! She stayed over an hour past what she needed to. Her services are so much appreciated
I’m very happy with WIN, they provided a knowledgeable phone and plan. However, their customer service over the phone is lack luster. I was told when buying the phone and plan that for convience I can call in payments, and the sales lady …
Shelby Schleisman has the best customer service and is extremely helpful and knowledgeable about the products.
Thank you for switching me from straight talk to us cellular. I worked with Shelby and she was nice.
Shelby was a delight to work with! We were in and out with our new iPhones in no time.
I was there in caroll us cellular or western iowa network accross Walmart …. The tall skinney lady who always taking the people who needs help. I try to explain to her about my problem about the phone and telling me to do this and to do …
Zach Badding did a great job getting my family set up with new phones. Very knowledgeable and polite. Very happy with our new phones and his service. Thanks, Curt Scott