The Philadelphia Contributionship for the Insurance of Houses from Loss by Fire is the oldest property insurance company in the United States.
| Friday | 8:30AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5PM |
| Tuesday | 8:30AM to 5PM |
| Wednesday | 8:30AM to 5PM |
| Thursday | 8:30AM to 5PM |
210 S 4th St, Philadelphia, PA 19106
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Lo
Terrible company
Exceptional Staff
Resealable prices
Experience was excellent.
Prompt service by the company.
Overpriced Crooks stay away.
Fair and professional. Responsive to needs/claims
They handled everything superbly !!! Fast and with zero problems!!!!
when called for a claim, representative could not understand English and could not locate me in the system.
Sean Rua is diligent and prompt. A pleasure.
The worst Insurance company in USA
Poor customer service never returned your calls 4 weeks and still haven’t returned to call
Best homeowners insurance company since 1752!
‘This company responded quickly and were very professional
Terrific customer experience!
Quick, helpful, no run around
Sean, is great to deal with. Good customer service.
My roof collapsed from snow, which should’ve been covered and they refused to cover it.
Expensive but one of the few companies serving West Philly
Don’t even call back when something goes wrong, only to collect money do they respond!
Raised my insurance without letting me no everyone knew besides me
Pure garbage and refuse to talk to you when you need help. Scammers, don’t waste your breath on them please.
Professional, customer friendly, quick response!
Andrea was the best, very competent and professional. I would recommend the Contributionship to everyone.
Great Experience to date – rates are right and I haven’t had any issues with customer service. Always treated right.
They don’t pay claims…but as bad as Allstate.
First insurance company in the U.S., founded by Ben Franklin in 1768 with his friends.
Never had to do a claim before and they made the process so simple and easy for me.
I’ve had this Ins for the Last 4 yrs. Every time I have to speak with the Claims Adjuster Karen Shes Rude, hard to get ahold, and doesn’t know what she’s really doing!
the roof of my house is damaged by storm The Philadelphia Contributonship paid for my claim with no quetions
Best & oldest continually owned insurance company founded by Ben Franklin himself.
Thank you Philadelphia Contributionship for your fast action on my roof now we have a new roof and we are ready for winter thank you again great fast and very professional service
My agent was responsive and explained what I need to be aware of. And he promptly rectified the situation and sent me what I needed to get things done.
Policy increased 30 percent after 1 year with no explanation will be looking into other providers
A great homeowners insurance company! They offer the most competitive pricing per coverage and provide quick and helpful service!
They cancelled my policy without telling me. What a terrible company, and judging by these reviews I’m glad I’m no longer a customer. Don’t waste your time or money.
Had a tree fall on my house and they were great. Had people out quick and got the money quick to do the repairs.
Have a renters insurance policy that has been perfect. Great pricing and great service from my agent. Smooth sailing
Quick and fast service on my home owners claim. Every question and phone call was answered/returned promptly
Typical predatory biased company. Dropping policies in urban areas or charging high premiums. Should be closed. Don’t bother they charge large deposits to start the policy then cancel shortly after.
I dealt with this company on a vital matter at my house and the lady ( i forgot her name ) was more than helpful and surprised me with the response time to my concern I am thinking on moving my auto insurance to them also H…..192862
The Philadelphia Contributionship is the insurance company you can trust. I highly recommended for the people who wants a peace of mind.
Great company, easy to work with, on the ball, one not so good thing is our rates went up after the claim, but that may be with any company, other than that, excellent!!
Awful. Sure, they didn’t pay my claim… but taking 2 weeks to find out they wouldn’t pay a claim due to a “clause” is ridiculous. Two weeks of water in my house with a pregnant wife… thanks a bunch.
easy breezy. I spoke with a woman named Karen. she is amazing. PROMPT SERVICE. now if all insurance companies were like this!
Great insurance company always there when you need them my adjuster Karen is very quick and professional very nice
Ethan worrell
Hello,
I am planning to take a home owners insurance with Germantown insurance company. …
I have never seen anyone so unprofessional in my life, I called to see if I can get discount on certain things and he doesn’t call you back.
It’s been 3days and when I called today he asks me the same questions. Business is not supposed to be handled like this! I could go on look elsewhere I am!!!!!
If I could do 0 stars I would, absolutly the worst company ever, everyone I deal with is no help what so ever, I’m still out of my house right now. Because the agent won’t answer any calls from me and the contractor,…
I had a roof claim completed with Karen Sitzenstock who was very helpful in explaining the process and things went very smoothly.
Great service. Very professional and responsive. Kept me informed during the whole process. Very easy to reach and responsive to questions. Definitely keeping them for Home Insurance and would recommend.
Philadelphia contribution was there for my family in a time of devastation a car crashed into my home and landed in my basement destroyed everything Philadelphia contribution adjuster Paul W was awsome caring and compassionate about our …
Efficient and professional handling of our property claim. Highly recommend. Our claims rep, Raymond Kiker, proved highly competent and responsive.
My review is for my adjuster Joshua Kraft there is nothing like having your life turned upside down from water damage however during this horrific experience Joshua craft made sure that he would assist in my emotional experiences in helping …
It was a great experience after learning the I was robbed and money stolen. You help to ease the pain and I thank you. Once again you came through for me after having 2 water leaks and my favorite things were ruined. It helped having you there to help. Thanks again
This was one of the best experiences I have ever had.
The claim process was handled quickly and professionally.
I would compliment everyone who was involved and recommend
this company to everyone.
Terrible customer service. People are laughing as they deny covered service. Rude in both phone and email correspondence, and dishonest overall. I would not recommend this company. It is highly likely you could have something happen and be …
This company is awful. They don’t even have their own claims adjusters so the service is horrible. Don’t fall for their low price. Just like anything else, you get what you pay for. Go with Erie Insurance every single time over these guys Erie has the best service around it’s not even comparable.
Worst insurance company ever, took months to tell us no for our flooded basement. We had two claims in. Again nothing so far on our claims on where we stand 2 months of waiting.. Customer service is aggressive and rude. …
This is an insurance company that other insurance companies should be looking to how they treat their customers, you couldn’t ask for more. They understand what you are going through and treat you like family.
I can highly recommend this company.
Terrible company, buyer beware. If your home is over 5 years old they’ll consider anything pre existing. I’ll be switching carriers as fast as possible. Geico, USAA, State Farm, Allstate… any of these companies may cost a few dollars more but may be worth tens of thousands more if you ever need something.
Josh Kraft and Mark Irwin were swift and helpful in taking care of my claim.
They were both professional and attentive to all my needs.
The ABSOLUTE WORST! Buyer beware! They do not even deserve consideration for 0 stars.
Definitely home insurance I would recommend to everyone. I made just one call and everything else just happened effortlessly. Courteous, professional and timely. Thank you to all who handled my claim. It is appreciated!
My experience with the Philadelphia Contributionship was awesome. Michael Contourso handled everything quickly and promptly. This company took care of everything with no problem.
I am over the moon pleased with The Philadelphia Contributionship. Jason was kind, responsive, professional and just plain wonderful to work with. He handled my claim superbly and very timely. Thank you Jason!!
Everything about this experience went smoothly and quickly! From being contacted by the apprasier to receiving the check in the mail! We were able to quickly fix our problem with no worry or stress!! Thank you for everything!!!
Sean Rau at The Philadelphia Contributionship was great to work with. What a hassle and inconvenience hail storm damage can be, but Sean made the process smooth with a fair outcome. He communicated quickly and effectively. We made the switch to The Philadelphia Contributionship just prior to the storm and, boy, am I glad we did!
I have had a last 5 months to forget. During this Covid pandemic so many people have negative memories of the year gone by. One bright memory to remember is the caring, kindness, and efficient attention showed to me by Ms. Karen …
These people are crooks… I canceled my policy after only 30 days which should have cost me around $150, they took $600 out of what they owed me and have not responded to why 30 days of insurance cost $600.. This place is run by shady crooks.
Don’t use this company- they send insurance appraisers not just once but twice unannounced both times. Took my money then a month later canelled my policy!! These companies …
I so love this company. They did a wonderful job getting my house and my life back on track. I can’t say it enough Thank you so very much for all that you do to help your customer. A big shout-out to Sean for all his help. Best customer service ever!!!!!
Horrible company refused to approve an small children’s above ground pool even with a safety fence around it. You would think in the middle of a pandemic when families are being asked to stay at home they would be more thoughtful but instead were threatening and intrusive. I would NEVER recommend them.
You should allow E-check payments using a customer’s Checking account & routing number for one time payments like you do for credit cards. That way the insurance company would not be charged a credit card transaction fee each time a …
I have smoke claim on Christmas night , me and my pregnant wife out since that day , I lost all my new baby stuff and we didn’t allowed to use anything from our clothes , and my new baby due date next week , and when I ask my Adjaster …
I am so glad that my mortgage broker connected me to Phila Contributionship for my homeowner’s insurance 18 years ago.
1. My rates are many times less than rates offered by the bigger, well-known …
We had water damage in our bathroom. Called and an adjuster was here in a few days. He surveyed the damage and we had a check within 15 days with a breakdown of everything covered and the amounts. There is depreciation deducted but once we get our receipts together, they credit back the depreciation. Very good experience.
Karen Sitzenstock was very helpful with getting the issues with my claim sorted out and went above and beyond with her customer service. If you are having an issue with your claim ask for her, she genuinely cares about her customers. Thanks Karen!
This company absolutely does not disappoint! They have settled the issue I’ve had with my home, and what needed to be done for repairs! It was very swift, and I didn’t have to do much footwork at all! They’ve handled everything like they said they would, and I’m extremely grateful! Thank You!!
I had been in my newly purchased home for two weeks when the central air conditioning failed. The repair was $3,000 and The Philadelphia Contributorship covered the claim, efficiently and professionally,
I’m very happy with this company. Sean quickly respond to my claim. He did wonderful job from the start to finish. I really am satisfied with their service. They are helpful and understanding. I would recommend any time.
How in the world can these horrible horrible people be able to get away with what they are getting away with?! Mary Fran is one of the rudest people from there..but they use Mark 1, and they are just as bad. Twice we’ve had trees fall and …
I am thoroughly impressed with Philadelphia Contributionship! Fast response to get our claim processed and rolling during a time of hardship and challenges with the damage to our home. Reimbursement for damages was very quick and painless. I would give 10 Stars if I could 😊 …
Called about possible wind damage to roof and response was fast. A little disappointed that they made a choice only to repair rather than to replace without showing me pictures. Payment came not long after also.
The Philadelphia Contributionship is an excellent company. They are extremely responsive, offer top notch coverage at a fantastic price. Would recommend you compare your current rate with the A.S. or S.F. and what P.C. offers. I am very certain you will be pleasantly surprised.
My contact, Sean, was incredibly helpful from the moment I filed my claim. He made the whole process hassle free and responded quickly whenever I had a question. I feel confident that I’ll be taken care of with Sean and The Philadelphia Contributionship. Many thanks!
The Philadelphia Contributionship made a very stressful and difficult situation a lot easier and more manageable with their fast response. We were able to limit the damage and move quickly to repairing the problem. They were prompt and efficient. I would certainly recommend.
Today a car with the Philadelphia Contributionship name and logo on the side swerved into my lane on the highway (95) almost hitting me at a high rate of speed. They were trying to change lanes quickly without looking and without using a …
The Philadelphia Contributionship handled my claim with professionalism and in a timely manner. I was very pleased with their customer service team in making me feel valued and important throughout my process.
We had a power surge at our home which ruined a couple of our major appliances. Our claim adjuster Andrea M. was responsive, empathetic and closed the claim quickly. Great claims rep! A+++
Simply put, unprofessional and unethical insurance company. Multiple folks validated significant roof damage. Schedules didn’t allow for our roofer to be present with the adjuster, came back with $500 in payment for a job of a minimum $4,000. Stay away, so disappointing
I would like to thank Nick Hayes for making this easiest process for filing claim I ever had to file the guy was extremely responsive and followed with me every step of the way. Truly a genuine person and great employee of this Company. If your not hiring more people like him I don’t know what your doing. Exceeded expectations!!
Worst company i’ve ever deal in my life, don’t expect any help from them
I am having a DEPLORABLE time dealing with a adjuster…I reported a claim last TUESDAY…it’s now going on Thursday again right next to the weekend..NO ONE HAS BEEN SENT TO MY HOME TO EVALUATE THE ROOF PROBLEM….NO ONE…My adjuster had …
i would love to give negative stars but dont have this option.What A Joke i been Insured with this company for 16 years and had water damage in my basement . i filed a claim and i got nothing but run around by Person name Keith Voss who was …
Terrible…just terrible. Their customer service is the worst I have ever dealt with. It’s always call someone else. They never take accountability. I was promised payment for a claim and was told to wait 2 weeks only to call back and for …
It’s almost been a month since I made a claim for when someone broke into my house and stole my computer. I had a break in the previous year and someone stole something out of my car, apparently they needed a copy of that police report and …
I recently made a claim at my rental property. I dealt with Sean and he was absolutely amazing. My claim was processed immediately with very prompt payments. …
Our claim was professionally dealt with. During the time spent with your representatives, he was respectful and explain everything clearly to my husband who saw him. Thank you very much and would not hesitate to recommend your co. to any one
I can’t say enough great things about how my claim was handled. I dealt with Sean for a hail damage roof claim. I had a prompt adjuster’s estimate, a prompt check in my hands and a check in the way for the rest of the repairs. Thanks again! Tyler Colodonato
This company must really forget the main ingredient of business and thats customer service. Im surprised they are still in business. Ive dealt with an agent named Joseph Garrity. At first he seemed very helpful to help with my claim. I had …
Karen was awesome. Had the unfortunate experience of having to place a claim and Karen guided me through the whole process. I should be receiving my claims check any day now. When I invest into insurance company, I want to know that they will stand behind me and their promise. Philadelphia Contributionship did just that.
Wost insurance co. EVER! 301 years not one claim and when some co ir someone through a 70 pound bag of roofing scrap and 2 pound chunks of material on my ajoining roof and damaged it from splitrs punktures and rips in my flat top roof that …
First time I have ever had to make a claim. The process was so much easier than expected. Response was quick and the team was great to work with. Can’t thank them enough for making a nerve wracking experience easy.
I have nothing but great things to say about this insurance company! Dan Green is a wonderful agent. He was professional, friendly and fair. He walked us through the entire process after a sewage pipe burst in our finished basement …
I would highly recommend The Philadelphia Contributionship to anyone looking for a very reasonable price and excellent Custom Relations. If i could give Karen more stars, i definetley would. …
What can I say about The Philadelphia Contributionship….
They’re a bunch of crooks! When I purchased my home, I signed up with them and everything was fine until mother nature decided to strike and it was a big hassle …
Philadelphia Contributions is awesome! Anytime our business has a claim they’re easy to work with and stays on top on things. Anytime someone calls or emails me I feel like I’m talking to someone I have known for yours. We hear so many …
I got the policy, they beat prices.. then canceled the policy after they got my money. Just like the other gentlemen in reviews. Most companies have standards to what they call uneven pavement, these people are loose about it. It can be …
The Philadelphia Contributionship home insurance has done an excellent job in helping me out to repair the damage brought by the water in my basement. They are reliable, put their words into actions, & no hesitance to help their customers. I recommend The Philadelphia Contributionship to any homeowners!
Had an excellent claim experience– inspector was able to meet me within 48 hours and claim was processed within the week. Definitely exceeded my expectations. Shout-out to my claim rep Sean Rau! Timely and professional.
Excellent service from my agent Karen from helping me to fill the claim to find a good construction company to fix my porch damage by the tree falling on top after the storm. …
By far the absolute worst experience ever. The adjuster is completely unresponsive, they device to go out for a few days with out letting you know or having a colleague handle the claim. Like hello! This is my home we are talking about, not …
The company accepted payment from mortgage company after it was cancelled. Once I called to get refund it took nearly 10 followups to get the check finally issued and once it arrived a month after they said it was mailed it was for the …
I am a new homeowner and experienced a disaster in my first month of living here. I called my homeowner’s insurance company up and Karen M Sitzenatock was great. She helped me get through this tough time and got my family reassured that everything was going to be okay. Can’t say enough good about this company I am very pleased….
They have fair rates but that comes at a cost.
If you ever need to make a claim be prepared for a long drawn out process. …
I had a great experience with TPC when I had a claim on my rental property. They promptly called me about sending someone for Emergency Services and handled paying the claim promptly as well. Plus their rates are really great!
I’ve been with this company for a few years already for my home insurance. I don’t contact them much. But not satisfied with this company. My wife recently had a legal name change and I called the company’s office for help and they refused …
My house was damaged due to a fire may 24th 2018. It took many months to settle with the company. Finally received a pay out in sept 2018. My contractor work extremely hard to provide this company with updates including pictures. He had to …
I must acknowledge the professionalism and expertise of Joshua D. Kraft, Field Claim Representative III in handling my recent homeowners claim. My initial challenge was going through the insurer (Chubb) of the negligent 3rd party delivery …
I had a power surge that destroyed several costly appliances and my garage door opener. They came out quickly to access the damage and cut me a check for fait value of the damages including the cost of an electrician. It was fast and fair, the way insurance should be but not what you always expect. Very happy.
First year, 2019 the homeowners policy premium was reasonable. The renewal in 2020 was higher but still digestible. The renewal for 2021 was an increase of 27%! Completely unacceptable and I canceled the policy.
Few days before Christmas of 2018, my basement got flooded due to sump pump failure causing considerable damage to my finished basement and belongings. The professional and courteous representatives of Philadelphia Contributionship …
I can’t begin to thank this insurance company, and my agent Karen Sitzenstock. We had damage to our home from a failed sump pump. I made one call to reach Karen, and she responded immediately. Next day she had Service at my home helping …
My fiance and I are in the middle of a stressful home sale process. We had a plumbing issue uncovered during a sewer test and thought the sale would be ruined. The Philadelphia Contributionship assisted us in finding out how our insurance …
In August, at age 79, we bought our dream house. In October we learned the sewer system was comletely destroyed and a sinkhole had formed under our house. We had only had our insurance with the Philadelphia Contributionship for 2 …
My husband and I just bought a house about 2 months ago . Our insurance agent recommended this company . Which at the time was fine . Rates were fair . Well jump forward to last week when we got a call from our agent stating that we were …
Nick Hayes was excellent, he contacted me on the phone and through email and walked me through the entire process. What at first feels like your world is flipped upside down after a fire , PC came out and had me covered. The written cost …
These people did an excellent job for me. If you have trouble with an insurance company you probably did not follow the rules. …
I have not had an insurance claim in decades. I was actually shocked how quickly The Philadelphia Contributionship people responded. That day someone was out to access damage. next day the adjuster was here. within a week I had a check to cover my repairs. Awesome people to deal with.
We changed Insurance at the suggestion of our agent, when we discussed the high rate we were paying. He told us Philadelphia contributionship had a better rate and was a good company. What a mistake! We have hail damage to our roof. We …
I currently have an open claim for smoke damage to my property that was filed on February 20th, 2019. To date, the claim has not been paid. I spoke to my adjuster from (TPC) Dan Green about 3 weeks ago. He said that he was sending his …
We had made a claim on our house during this last recent hailstorm on the 29th of May. An adjuster from United claims services was sent out at the beginning of the this month and said that our roof was heavily damage from the hail along …
We had a heartbreaking builders incompetence nightmare of the stonework on our home. This company came out and looked over the entire front of our home and a week later we were told we were covered completely. Our check is being mailed out …
We have never filed a homeowners claim before in our years of owning our home.
Our adjuster, Jason Criswell was very understanding, professional and actually took time to explain the process, payments and answered all questions that we …
I recently had a claim. I was contact by the company right away. Its claim representative Joshua Kraft and his associate Mark Irwin handled my claim quickly. They are very professional and resolved my claim fairly. Glad I have several accounts with them. It’s nice that you are covered.
I’m not one to usually write many reviews, however this one I strongly felt needed to be written. My adjuster, Nick Hayes deserves to be recognized for the exceptional service he has given throughout this long process. He was very …
Been with this company over 20 years. They are very good at taking your money. They are very bad at contacting you, answering questions, accepting the duties of their company. Customer service is worse than I have ever had in my life. …
I would like to say that earlier this year in the summer months we had a lot of thunderstorms .i had a lot of water damage to my house and Karen of this company went above and beyond to make sure I got the money in time before other rain …
I would like to acknowledge the professionalism and expertise of Karen Sitzenstock, the Field Claim Rep when handling our homeowner claim. She is very helpful to go over the whole process with us. We had the roof replaced and the check quickly.
We had a mold problem in our garage and master walk in closet. I contacted our insurance company not knowing if they would do anything about it.We had only been with this insurance group for about a year. They sent out Ken their claims …
The disaster in my kitchen when drain pipes broke under our floor was devastating. They had to jack hammer our floor. When I called n talked w Karen Sitzenstock things started to look up. She knew exactly what to do. Karen took me step by …
**UPDATE**
I have one additional update. Michele & team really turned it around. The second opinion did end up finding damage, and they were very prompt with the entire …
We had an unbelievably positive experience with our homeowners insurance claim. I couldn’t recommend this company more highly. Our adjuster was prompt, helpful and very thoughtful. My husband and I are extremely grateful we had the Philadelphia Contributionship to help us.
I had a claim at an investment property I own. It was my first claim with Philadelphia Contributionship and I couldn’t be more happy with everything from start to finish. The adjustor was friendly, competent and communicative. They timely …
I Had a wonderful experience with our estimator, his name is Michael!
He was amazing every step of the way!! His communication and his empathy was very much appreciated. We got our condo back to the way it was. We are very happy!
It’s very disheartening when you start reading reviews and everything seems to familiar to the experience you’ve had with this company. I was just advised that my claim was denied and the reason for denial could not be explained to me …
Working with both the adjusters who came out to my mothers house and Karen S. our Claim Rep the entire process was extremely professional, responsive and the truly caring nature in what we were going through was sincere. I would highly recommend working with this group.
This company has THEE WORST customer service I have ever experienced. The two assessors I spoke with were both rude, condescending, argumentative, absurdly unprofessional and have left me with a very bad feeling about giving my money to …
I had a house fire in January 3, 2020. The agent did send a check out for being put out of my home on January 8th, 2020. Since then I have submitted receipts for what was purchased. I have actual cost value. SO i sent the receipts in so I …
Recently had water damage from a backed up toilet that ruined a fair bit of our basement, first floor, and some furnishings. Our property claim rep, Karen, was absolutely perfect and helpful throughout the process. She was communicative …
I filed a claim for hail damage. At the beginning the experience was quite frustrating because I was assigned an adjuster out of Philly instead of one near me in Pittsburgh. The communication was very poor and while my neighbors were …
Outstanding service and wonderful people. I had honestly never heard of this insurance company but they came highly recommended by my realtor. I had significant water damage that destroyed my kitchen floor. My agent, Ray Kiker, was …
Buyer beware. They never paid our flood insurance for 2018. No notice, no apology. Then told me it was my fault and I have to contact the mortgage company. Um, no. Then they renewed our homeowners insurance this year after we canceled both …
I called in with a claim and it was closed on the weekend. It said only proceed if your house in inhabitable. I waited until Monday and called. Never received an email from my adjuster and when i called her she tried to force her contractor …
I am beyond frustrated with Philadelphia Contributionship and Mark1 restoration. …
Without reason or warning my homeowners insurance increased by 53%! There were no claims, no upgrades on my home. I called today to find out why the significant increase 1) the person answering the phone had zero customer service and was …
I work with TPC adjusters as a restoration contractor often. Some projects are smooth and some are very challenging. I have found that the positive “can do” attitude is what sets TPC apart form other insurance companies. It is so nice to …
We had a water leak problem in our house which required a major plumbing work. As soon as we provided necessary details to the web-based claim reporting tool, a check was sent to us. I’m super happy with the quality of service they provided via a contractor Mutual Boiler Re.
I have had many properties insured with this carrier for years and have started the process of finding a different company. I just had my first claim and it took several weeks to process. The adjuster didn’t even work for the company; they …
I am extremely frustrated that I have to call a thousand times and send a bunch emails to even get a call back from the adjuster. My basement flooded basement flooded 2 months after I purchased my home. I had a hard time reaching my …
During the harsh winter storms we encountered in 2021, I experienced significant property damage. Thankfully Philadelphia contributionship was on my side. My agent was Charles E. DeSantis. Charles went above and beyond to ensure everything …
We had a bad storm and damage to our roof that was significant. The storm hit many homes on my street. My neighbors had to argue and complain to get help, some companies told them there was not a storm that day!! The Philadelphia …
I never got a bill in 12/19/20 for payment of my insurance. Never got a cancellation letter in 2/21. The agent emailed me a copy of the cancellation letter on 2/8/21 at 8:35 am. By 12 noon a check was in the mail. I brought it right to …
I had a lot of storm and wind damage to my roof and a leak in my kitchen ceiling from it that caused water damage. Soon after I reported my claim online my inside property claims representative Karen Sitzenstock contacted me by phone. She …
I have this insurance company since I bought my house. We got hit by the storm and my roof was damaged bad. It’s over 20 days and they didn’t do anything until now. No phone calls being answered and the adjuster they sent after 14 days …
I’ve been a homeowner for 8 years now and thankfully have never needed to file a claim. My agent Jason Gant was Awesome! He was so kind and patient regarding all of my needs and questions to understand the entire process! He made it …
My husband and I pay renters insurance, and our power was out for a few days. It’s below freezing, food went bad, we have a young daughter and 2 fur babies. I called on a Saturday to get help, was told someone would give me a call back …
Not professional, infomative or helpful. Takes too long to settle claims, if at all. Misguides you at every chance to not pay a claim. Your average homeowner doesn’t stand a chance. Pick the company you want, don’t get Philadelphia Contributionship forced on you. Run!
I filed a claim due to backup of my sump pump. It was a very stressful time for me and my claim representative Joshua Kraft was very helpful and understanding. He was exceptional with following up with me and processing my claim quickly.
While I’ve had good experiences with them in the past, TPC truly let me down recently. We were hit badly by Hurricane Ida, and while I recognize that an event like this and the scale of damages presents a host of complications–I just …
The costumer services was great, they listened to me , send the right people to assess the damage of my roof. The adjuster(Karen), promptly attended the claim and the check to do the repairs was processed very quickly. I would recommend The Philadelphia Contribution-ship, furthermore they are local and will easily relate to you quickly.
We had a claim for a new roof this past year. The insurance adjuster worked with the roofing contractor for a quick resolution of the claim. I would have given the company 5 stars except there was a glitch with the check we received. We …
I had a toilet over flow at the end of Jan and caused a wreck in my house . It is April and this insurance company has yet to settle the whole claim. They sent an independent adjuster who clearly stated i would not want to use cabinets …
During the most recent storm, I experience property damage. I called my insurance carrier and was quickly assigned to Laurie DiPasquale, she went out of her way to ensure I understood the process. She demonstrated patience and compassion …
Worst insurance company ever. I had to file a claim in November 2018 due to snow damage to the awning of my home (it fell down and was hanging in front of my front door blocking entry to/from the house). When I called to file the claim, I …
I had purchased homeowners insurance through the Philadelphia Contributionship in 2017 and had never had a reason to file a claim until now. When I purchased the insurance, my personal agent told me how wonderful it was because you could …
They don’t even deserve a star.
The experience my family and I have been enduring this past 2 1/2 months have …
I went with this company because their quote was lower than bundling with my auto insurance. I had a claim for a lightning strike on my chimney. They were prompt and courteous. They immediately reimbursed me for what I paid out. I’m very pleased. Mr. Hayes was helpful and responsive.
Everyone from the assessment, to the remediation, to the restoration of my flooded basement was professional, skilled, reliable and – really helpful and thoughtful in their dealings with me. …
Overall good service and professional. A little slow to start the claims process since it was the weekend and the after hour service were not responsive however, once I got assigned with my field claims rep, it was smooth sailing from …
Had policies with them for a few years. After a bad storm called to file a claim. This is when you realize what kind of company this is. So far extremely disappointed. Their contracted adjuster was the worst. Two weeks after the storm still have not been contacted for appointment.
Takes a long time to respond to policy holders, provides inaccurate estimates (I had a roof damage from a storm and they said the repairs fell below $1000, but a third party contractor said it was $1700 to fix), and the their …
Tried contactong company many times but no one ever gets back to you– if this is their sales dont want to know how bad is their service in case of a claim
We had ice damming in our gutter which caused a leak. They originally gave us $8,000 for repairs but retracted that payment. I had to apply for a loan to replace the whole roof and remediate mold. It took a long time to be approved for a no …
Buyer beware! While this home insurance is more reasonably priced, realize it’s for a reason….they don’t want to pay when there is a claim. My roof was damaged by a storm before Christmas & it took 8 months, an insurance adjuster & we …
My situation started off great. they seemed to care about my home damage. I was trying to do most of the repairs myself, but it became too big. after we had to add some more issues to the claim I cant seem to get my adjuster to answer my …
From the initial claim to the final payment the company and the adjuster made the process as easy as possible. Communication through the process was great and payments were made in a very timely manner.
This is the worst company and the offer I just received on my property is laughable. It’s like not having insurance at all. The premium seems low to obtain a policy until something actually happens to your property. I plan to replace coverage with another carrier ASAP because this isn’t worth it.
A word of warning, before you consider The Philadelphia Contributionship.
I opened a homeowner’s claim with TPC and jumped through all their hoops. When I …
I was in contact with Joshua Kraft with The Philadelphia Contributionship and he has been wonderful to work with! He has been polite, patient, and showed genuine concern. He is also very conscientious about replying to emails! Even when I …
We had a prompt response to our claim. A cracked stack did damage to our dining room. After the plumbers competed the repairs we used a firm recommended by the Philadelphia Contributionship: Mark Irwin Associates. They completed the work quickly and expertly. The dining room now looks better than it did before.
I want to start off by saying I wish I could give them zero stars, but that’s not an option. I purchased my home July 27th 2018, since that time I haven’t made a claim against my insurance and never considered it. I purchased a new roof out …