Progressive is a great company until you try to make changes or file a claim. I made the mistake of moving out of state. They quoted me my same policy for 3 times the current rate even though I had no accidents. I went into their website …
this insurance company suck i was involved in accident with someone who has this insurance, The police and my company found me not a fault but progressive keeps giving the run around to pay for my car
Called for lowest policy and minimum coverage. Got charged $100 more than the quote online after the phone call and got more than minimum coverage. Called back, said would change policy for $50. Horrible, horrible experience
WORST INSURANCE EVER. I PAY OVER 600 DOLLARS A MONTH FOR THREE CARS AND ITS PLATINUM MEMBERSHIP YET I DONT HAVE ROAD SIDE ASSISTANCE AND IM HAVING TO DO THIS OUT OF POCKET. WHAT DOES 600 DOLLARS A MONTH PLATINUM SERVICE MEAN. SERIOUSLY. I …
THIS IA FOR PROGRESSIVE INSURANCE COMPANY!!!!! HORRIBLE SERVICE!!! THEY CHARGED EXTRA MONEY FROM MY ACCOUNT +THEY ADD PERSON WITHOUT COSTUMERS PERMISSION!!!! ALSO THEY DONT HELP TO THEIR COSTUMERS!!! THEY LIKE TO CHARGE YOUR MONEY THATS ALL!!!!
Term customer care they dont no wht its mean veryy pooor customer service headquarters pls I request to you look for your team in customer care and claim officer team pls i end up to be on hold for 10 min and they hang up the calll !!! Poooor pooor pooor customers care Its happen several times
In March of 2020 my rate was 53.00…in Dec.2020 it went to 77.00 with no explanation, nothing changed on my driving record except their greedy lies about keeping it at 53.00 …
The storm that hit Nashville on 3/25/21 left my house severely damage. It’ is now 3 months later with no repairs on my home as Progressive Home (ASI) keeps prolonging the process with reinspections and handoffs from one adjuster to another. (Claim #883319).
Company doesn’t care about their customers or those effected by their customers. Got hit by a drunk driver insured by them and they won’t even work with me on a rental car. I will be looking for a new insurance provider ASAP being I’m insured by them. I would hate for someone I hit to go through what I’m going through currently.
Just got my renewal bill and was $50 more. I called and was told the same as last renewal that “Claims in my rural area of NV have increased in the last few months” Goodbye and thanks for the $11 credit due to the lack of claims the last few months….. Horrible and shameful
Worst company I have ever had to deal with every 6 months they rise your rates regardless of your driving record. And when you do need to use them they drag your claim out. It has been two years and mine is still open and it’s impossible to talk to anyone to get an answer. Completely worthless company I will be switching.
Progressive said my home insurance would go up by $700 a year if I keep the trampoline I just got my kids for Chrismas. I got rid of it because that is a lot of money. They raised my rate anyway and now say it would have gone up …
Monique barclay was useless in claims department good luck trying to get someone to answer the phone you have to wait for them to call switched over to geico and im paying less
My Husband had an accident July 2nd 2016 within an hour of the accident i called to make a claim. I talked to Melissa the claims adjuster on July 5th and emailed her the police report and she took my statement and told me she would get back …
Recent customer to Progressive. Their sales person told me that if I sign up for SnapShot that my insurance would likely go down. She said ” I have never seen a situation where someones insurance has actually gone up”. All but guaranteeing …
Having Aggressive Insurance is like having a part time job. You would think that they have kindergarteners running the show because it’s mistake after mistake and then your stuck on the phone trying to fix it. Everything from adding drivers to your policy that don’t even exist to overcharging your account over & over.
This is the worst insurance company I had ever deal with!!!! They change there words in a minute!!!
I have a commercial insurance with them for a long time and I called them lately …
This company has charged me 3 different times, with double payments! When I go make my payment that’s due…. a couple mins later I’m being charged a whole different amount and more. And the second payment is under a whole different company …
Insured my RV with Progressive in November 2017. Received rate increase November 2018 without notice from Progressive or agent.
Called Progressive and got the ‘ole “based on your zip code, your area …
Progressive tried to over charge me 1300 for my 6 month policy. It went from 1300 to 2500 every 6 months. Will never use them again and there road side assistance sucks unless you enjoy waiting 4 hrs.
Update – It Gets Worse
I called again because they kept sending emails changing the rate of the quote for less. When I spoke to the CSR, she explained that regardless of whether I was …
Agent number has had us on hold for 50 minutes now. Tons are working from home so there’s no excuse for this. We have Comm GL/ huge business Accounts with this company and we lose business because of this issue.
My nephew got a hit and run. His car was parked outside his residence overnight. When he was about to drive the car, he found out the driver side door got hit by a truck bumper. …
They kept my car insured despite the fact that I signed document that the car was in an accident and the junk yard. If I have not noticed Progressive would keep charging me for car which has been totaled. I had to go through endless phone …
Claim and customer service department is very unprofessional & rude!! (Michelle Jones) If can find a different insurance holder I would 100%. They don’t return voicemails, answer calls, or emails. If need help and ask for help forget it …
They start they sentence off By saying “Ok Well”… That right there is already a unprofessional response.. They don’t know How to talk 2 a customer especially if the client is upset after taking 500bucks more from wat my Contract said when …
Monica who was handling case #203083626 from progressive insurance was the most unprofessional person I ever dealt with! she’s been ignoring my phone calls and emails for weeks, when I finally got a hold of her (Using another phone number) …
No tickets and no wrecks and my insurance goes up $500 in one year. Maybe the insurance wouldn’t be so expensive if they didn’t spend it on ridiculous “woke” causes.
Their insured hit the side of my car while backing out of their parking spot. Had police report saying it was their insured fault. 1st claim adjuster after 3 weeks quit, 2nd even with police report refuses to make determination. I have …
This company went downhill as far Im concerned..Sure people make mistake and errors can occur. Like adding additional drivers onto your policy 3 time during the 10yrs I had progressive auto (full coverage) insurance..Its great they took of …
Progressive I am highly disappointed in your customer service! As most of you know I was in an accident (the other drivers fault) and I just found out my car was a total loss. There was no further explanation of what happens next just that …
I reported a claim on Sunday. Monday evening at 5:15 I received my first contact from the claims department… Via email. I immediately called my adjuster back just to receive voicemail. Her voicemail stated she was in the office 8-5 …
For future refer. Progressive insurance is really not a good company to have vehicle insurance with. They screw you at some point in time. After 9 years with progressive. This is what they did, they will put a renewal fee on top of your …
Good Luck trying to get a correct Quote/Policy. I was on the phone for over 90 mins with one rep to have a policy go from one price to almost double over a loss that occurred over 4 years ago. They had no info on the loss, only that it was …
I went to Progressive Insurance because USAA no longer insures motorcycles and I got a slightly better multi-vehicle rate with Progressive. What a mistake. …
On September 6, 2019 I was driving home from work approximately 2 hours away from my home when my vehicle suddenly stalled, leaving me stranded on the side of the road. My vehicle had experienced a catastrophic transmission failure that …
Progressive employee did not properly fulfill request back in August and put us in a very dangerous position. I asked that the previous level of insurance was reinstated on a car and they failed to do so and if the insurance that covers …
This isn’t a review for this location but a review for Progressive auto insurance. It is completely disheartening that I had a policy with progressive for 11 years (no late payments, never had to make a claim.. just throwing money at them) …
Great company to work for. I started my professional claims career with Progressive back in 1997. It’s been a whirlwind of success for me since then. Amazing people at this corporation with outstanding leadership through and through. I …
A friend of mine wrecked his truck 3 months ago and the claim still has not been settled yet. They charge $225 a month for collision on a 2014 Chevy truck (rip off). He was not at fault according to the police report and when he called …
my son has this insurance, and someone who has no insurance hit my son’s car from behind when waiting signal. after got police report and called at friday and they said the case representative will contact on monday, but no call till …
progressive pays less than half from real body shop estimate. i was 10 different shops and that laughing on me because progressive does not want to change most of my parts and parts thay are offering are NON OEM chinese aftermarket GARBAGE
Be careful!! They offer a low first month rate then double it for the rest of the year. Almost like a bait and switch…. By the time I figured out what was happening I would have paid much more than my current Farmers policy. Their tv ads are as deceptive as those $29 for seniors.
I cancelled my overprices auto insurance on March 21, 2022 and still haven’t received my refund. They claim the $1,500 refund can only be sent to me by mail. It shouldn’t take three months to get a refund!
Very sad for an insurance company the size of progressive to not take anything into consideration with the covid-19 restrictions. Very difficult for a disabled person to reinstate their license or get the tabs on their vehicle for any past …
Sons car parked on street overnight and hit by a policy holder of Progressive. Policy holder admits fault and police report completed. Son called and filed claim today and was told it may take 1-2 weeks to verify coverage. Really, this is …
Be careful! Progressive Auto Insurance will deny your claim without compromise. They receive bonuses on quickly closing claims without a fair resolution. There is documented damage on my vehicle with a police report to prove it and Progressive is not paying the claim.
When I called into cancel my policy, the agent gave me so much resistance. Put me on hold then hung up. No option to cancel on the website or the app. …
Poor Costumer Service. Everything was a hassle to deal with. I had to contact the supervisor to get anything done, and even after that things were still handled poorly. I would recommend searching for local agents instead of joining Progressive, they are too big to care when you need help.
Their policy holder hit my vehicle, I’ve tried to open a diminish of value claim with them for 3 weeks and 4 separate times. Matthew is extremely rude and unprofessional the “supervisor” Rebecca Richardson refuses to return calls and will …
I’ve insured my motorcycle (and a car) for 8 1/2 years, since I bought it new. I was recently hit buy another motorcycle and filed a claim with Progressive. It’s now been 2 months, summer is passing, I’m paying full coverage on a totaled …
On May 3, 2022, I contacted the Progressive Insurance company involving the MCCA auto insurance refund. I was informed that a draft (check) was mailed to my home back on March 15th, for $800. …
I couldn’t recommend Progressive less. Switching from AAA was a huge mistake. My 2020 Ford Edge flooded in June 2021. They refused to let me drive or tow the car (engine was not flooded and it drove at the time) to Ford to have it looked …
My son hit a deer with his 2009 Dodge Journey SE (with 170K mile). I did the responsible thing and reported it to Progressive, my auto insurance company. That was my first and only mistake. I should’ve fixed it myself. They totaled out the …
The Department of Financial Services/Department of Insurance needs to do an audit on this company. In my case they retained 30 days of my unearned premium and want me to pay an additional 227.52 which equals $454.33. They claim it is to …
I was in a car accident on 02/06/22 and it was determined that other driver (insured by Progressive) driver was 100% at fault for the accident. On 02/10/22, I received a call from Progressive agent Jasmine Haslip-Mauney stating that …
Had my auto policy on auto-renew. Received notification that my payment would soon be deducted so I ensured the funds were available in my bank accounts. On the day after my policy expired I received a prompting email stating I needed to …
I was in my first accident on Feb 8, 2022. I followed all the correct steps, which the first one was to contact my insurance company right away! I was so happy to have the help I was given! Everyone I spoke to was so nice, great, and …
Worked there many moons ago. It was ok in the beginning, but after a year it turned into a bad place to work with behind your back comments. I see the negative reviews are still occuring by customers and employees.
The premium increased by 55% in three years without a single claim.
By the time we switched the insurance company, Progressive charge us $206 cancellation fee on top of the monthly payment.
Beware of this unethical practice !
They certainly don’t mind taking your money. When it comes time and you have to make a claim expect them to lie and not take you seriously with any concerns. I have never had such a horrible experience with a insurance company this incompetent and uncaring. Their slogan should be your in bad hands with Progressive!
I needed to review my policies as I’ve just sold one vehicle and recently added another and when I spoke with the rep, Nate in California, I was just blown away with the awesome service from the moment the conversation started. …
Little disappointed. Left a decent insurenace company after being with them for long time. Got lured in with a cheaper 6 month quote from Prgressive. Signed up. Next renewal date came around and it was almost $100 more. So ill be looking for a new place before next renewal.
Customer service made every mistake in the book. I’ve got Emerald loyalty or whatever it is and I think I might bail after I’ve got everything settled on my current claim. Not worth it.
So much advertising, but very expensive. Even on a bundle quote Auto/Home. I felt scammed on the outcome. One amount online that is based on a lump sum payment, because the monthly installments will run you up a few hundred dollars more a …
We had a good experience with Progressive Auto insurance over the years so we thought we’d go with their home insurance in 2021. It was a terrible mistake given Progressive actually sells customers onto other home insurance underwriters …
ABSOLUTE CROOKS $$$$
Never notified me of correct details of documents needed for policy.
They left me unaware and now I have my FIRST insurance lapse AND have to pay …
Progressive Insurance lied to us and gave us false information. After receiving a letter stating the amount we owed on a claim, we called the number to arrange payment. We spoke with Myra with AFNI, their subrogation department. Myra …
Progressive is a great company until you try to make changes or file a claim. I made the mistake of moving out of state. They quoted me my same policy for 3 times the current rate even though I had no accidents. I went into their website …
Art everywhere
COMPLETELY WORTHLEESS
I work there
Great place!
I work here
Gotta live this place!
Great community business
Great people and service.
Great place to work!!
Great place to work!
Good insurance company
Great place to work!
Great flo lives here
Interesting place to visit and work
Love it
Great healthcare services!
The people were all really nice
Is it acceptable to put someone on hold for this long???
The water shooting game is rigged and the Canadian guy is a liar!
Great pl
I work there, so I can’t review this place
Lying theiving shitbags …..dont do business with them
Easy to navigate using the signs. Great parking.
I wish I can change my agent, not helpful at all and doesn’t respond my messages.
Great insurance company! No issues 👍 …
Worst insurance company ever
I’m happy with my policy. It does what it needs at a competitive price
They took care of me faster then I have ever been taken care of .
Whole lot of artwork inside of this building a matter of fact I seen a wax chandelier multiple of them to be exact
I’ve called five separate times to correct an address, and every time it is wrong. They are not listening at all. Absolutely unacceptable.
Bunch of scam artist I will never get insurance thru this place again
We won’t do business with companies who force medical paths on their employees! Next I replace my policies.
Poor service can’t reach anyone there have a claim going for two months have not paid anything
The campus is beautiful and well maintained! Staff and security are friendly.
this insurance company suck i was involved in accident with someone who has this insurance, The police and my company found me not a fault but progressive keeps giving the run around to pay for my car
Called for lowest policy and minimum coverage. Got charged $100 more than the quote online after the phone call and got more than minimum coverage. Called back, said would change policy for $50. Horrible, horrible experience
WORST INSURANCE EVER. I PAY OVER 600 DOLLARS A MONTH FOR THREE CARS AND ITS PLATINUM MEMBERSHIP YET I DONT HAVE ROAD SIDE ASSISTANCE AND IM HAVING TO DO THIS OUT OF POCKET. WHAT DOES 600 DOLLARS A MONTH PLATINUM SERVICE MEAN. SERIOUSLY. I …
Very unhappy with this company. I would not recommend anyone to use this company.
THIS IA FOR PROGRESSIVE INSURANCE COMPANY!!!!! HORRIBLE SERVICE!!! THEY CHARGED EXTRA MONEY FROM MY ACCOUNT +THEY ADD PERSON WITHOUT COSTUMERS PERMISSION!!!! ALSO THEY DONT HELP TO THEIR COSTUMERS!!! THEY LIKE TO CHARGE YOUR MONEY THATS ALL!!!!
Term customer care they dont no wht its mean veryy pooor customer service headquarters pls I request to you look for your team in customer care and claim officer team pls i end up to be on hold for 10 min and they hang up the calll !!! Poooor pooor pooor customers care Its happen several times
In March of 2020 my rate was 53.00…in Dec.2020 it went to 77.00 with no explanation, nothing changed on my driving record except their greedy lies about keeping it at 53.00 …
no phone calls, no emails, no progress on my claim in over a week. how about 100% less commercials on TV and 100% more claims agents.
This company is a nest of snakes, and thieves. If the other reviewers don’t convince you to never get these guys than im sorry. Awful, awful service
Love the low quote to get you in the door and then for no reason other than that, your policy increases by 25% after the first 6 months.
Been trying to get paid on claim since May 2021! This is March 17, 2022! You do the math. – Toni Engeling
Saving them money means costing you yours. Plus, terrible karens for customer service reps! Do better. Everyone should be treated fairly.
The storm that hit Nashville on 3/25/21 left my house severely damage. It’ is now 3 months later with no repairs on my home as Progressive Home (ASI) keeps prolonging the process with reinspections and handoffs from one adjuster to another. (Claim #883319).
Company doesn’t care about their customers or those effected by their customers. Got hit by a drunk driver insured by them and they won’t even work with me on a rental car. I will be looking for a new insurance provider ASAP being I’m insured by them. I would hate for someone I hit to go through what I’m going through currently.
Just got my renewal bill and was $50 more. I called and was told the same as last renewal that “Claims in my rural area of NV have increased in the last few months” Goodbye and thanks for the $11 credit due to the lack of claims the last few months….. Horrible and shameful
Worst company I have ever had to deal with every 6 months they rise your rates regardless of your driving record. And when you do need to use them they drag your claim out. It has been two years and mine is still open and it’s impossible to talk to anyone to get an answer. Completely worthless company I will be switching.
Progressive said my home insurance would go up by $700 a year if I keep the trampoline I just got my kids for Chrismas. I got rid of it because that is a lot of money. They raised my rate anyway and now say it would have gone up …
Monique barclay was useless in claims department good luck trying to get someone to answer the phone you have to wait for them to call switched over to geico and im paying less
My Husband had an accident July 2nd 2016 within an hour of the accident i called to make a claim. I talked to Melissa the claims adjuster on July 5th and emailed her the police report and she took my statement and told me she would get back …
Recent customer to Progressive. Their sales person told me that if I sign up for SnapShot that my insurance would likely go down. She said ” I have never seen a situation where someones insurance has actually gone up”. All but guaranteeing …
Having Aggressive Insurance is like having a part time job. You would think that they have kindergarteners running the show because it’s mistake after mistake and then your stuck on the phone trying to fix it. Everything from adding drivers to your policy that don’t even exist to overcharging your account over & over.
This is the worst insurance company I had ever deal with!!!! They change there words in a minute!!!
I have a commercial insurance with them for a long time and I called them lately …
This company has charged me 3 different times, with double payments! When I go make my payment that’s due…. a couple mins later I’m being charged a whole different amount and more. And the second payment is under a whole different company …
Insured my RV with Progressive in November 2017. Received rate increase November 2018 without notice from Progressive or agent.
Called Progressive and got the ‘ole “based on your zip code, your area …
Progressive tried to over charge me 1300 for my 6 month policy. It went from 1300 to 2500 every 6 months. Will never use them again and there road side assistance sucks unless you enjoy waiting 4 hrs.
Update – It Gets Worse
I called again because they kept sending emails changing the rate of the quote for less. When I spoke to the CSR, she explained that regardless of whether I was …
Agent number has had us on hold for 50 minutes now. Tons are working from home so there’s no excuse for this. We have Comm GL/ huge business Accounts with this company and we lose business because of this issue.
My nephew got a hit and run. His car was parked outside his residence overnight. When he was about to drive the car, he found out the driver side door got hit by a truck bumper. …
I filed a claim for my car with Progressive after it was flooded by Hurricane Michael and the insurance company said it was a total loss. …
They kept my car insured despite the fact that I signed document that the car was in an accident and the junk yard. If I have not noticed Progressive would keep charging me for car which has been totaled. I had to go through endless phone …
Claim and customer service department is very unprofessional & rude!! (Michelle Jones) If can find a different insurance holder I would 100%. They don’t return voicemails, answer calls, or emails. If need help and ask for help forget it …
They start they sentence off By saying “Ok Well”… That right there is already a unprofessional response.. They don’t know How to talk 2 a customer especially if the client is upset after taking 500bucks more from wat my Contract said when …
Monica who was handling case #203083626 from progressive insurance was the most unprofessional person I ever dealt with! she’s been ignoring my phone calls and emails for weeks, when I finally got a hold of her (Using another phone number) …
No tickets and no wrecks and my insurance goes up $500 in one year. Maybe the insurance wouldn’t be so expensive if they didn’t spend it on ridiculous “woke” causes.
I’d give zero stars if I could.
Had huge issues with a vendor of progressive and received a call from a claims …
Their insured hit the side of my car while backing out of their parking spot. Had police report saying it was their insured fault. 1st claim adjuster after 3 weeks quit, 2nd even with police report refuses to make determination. I have …
This company went downhill as far Im concerned..Sure people make mistake and errors can occur. Like adding additional drivers onto your policy 3 time during the 10yrs I had progressive auto (full coverage) insurance..Its great they took of …
Progressive I am highly disappointed in your customer service! As most of you know I was in an accident (the other drivers fault) and I just found out my car was a total loss. There was no further explanation of what happens next just that …
I reported a claim on Sunday. Monday evening at 5:15 I received my first contact from the claims department… Via email. I immediately called my adjuster back just to receive voicemail. Her voicemail stated she was in the office 8-5 …
For future refer. Progressive insurance is really not a good company to have vehicle insurance with. They screw you at some point in time. After 9 years with progressive. This is what they did, they will put a renewal fee on top of your …
Good Luck trying to get a correct Quote/Policy. I was on the phone for over 90 mins with one rep to have a policy go from one price to almost double over a loss that occurred over 4 years ago. They had no info on the loss, only that it was …
I went to Progressive Insurance because USAA no longer insures motorcycles and I got a slightly better multi-vehicle rate with Progressive. What a mistake. …
Car insurance companies is one of those things that you should never have to call but when you do, you expect to get great assistance. …
On September 6, 2019 I was driving home from work approximately 2 hours away from my home when my vehicle suddenly stalled, leaving me stranded on the side of the road. My vehicle had experienced a catastrophic transmission failure that …
Progressive employee did not properly fulfill request back in August and put us in a very dangerous position. I asked that the previous level of insurance was reinstated on a car and they failed to do so and if the insurance that covers …
This isn’t a review for this location but a review for Progressive auto insurance. It is completely disheartening that I had a policy with progressive for 11 years (no late payments, never had to make a claim.. just throwing money at them) …
Great company to work for. I started my professional claims career with Progressive back in 1997. It’s been a whirlwind of success for me since then. Amazing people at this corporation with outstanding leadership through and through. I …
Passive aggressive insurance is a much better name.
Did an online quote but website issue with payment. So called up and provided …
A friend of mine wrecked his truck 3 months ago and the claim still has not been settled yet. They charge $225 a month for collision on a 2014 Chevy truck (rip off). He was not at fault according to the police report and when he called …
my son has this insurance, and someone who has no insurance hit my son’s car from behind when waiting signal. after got police report and called at friday and they said the case representative will contact on monday, but no call till …
progressive pays less than half from real body shop estimate. i was 10 different shops and that laughing on me because progressive does not want to change most of my parts and parts thay are offering are NON OEM chinese aftermarket GARBAGE
Be careful!! They offer a low first month rate then double it for the rest of the year. Almost like a bait and switch…. By the time I figured out what was happening I would have paid much more than my current Farmers policy. Their tv ads are as deceptive as those $29 for seniors.
I cancelled my overprices auto insurance on March 21, 2022 and still haven’t received my refund. They claim the $1,500 refund can only be sent to me by mail. It shouldn’t take three months to get a refund!
Very sad for an insurance company the size of progressive to not take anything into consideration with the covid-19 restrictions. Very difficult for a disabled person to reinstate their license or get the tabs on their vehicle for any past …
Sons car parked on street overnight and hit by a policy holder of Progressive. Policy holder admits fault and police report completed. Son called and filed claim today and was told it may take 1-2 weeks to verify coverage. Really, this is …
Be careful! Progressive Auto Insurance will deny your claim without compromise. They receive bonuses on quickly closing claims without a fair resolution. There is documented damage on my vehicle with a police report to prove it and Progressive is not paying the claim.
When I called into cancel my policy, the agent gave me so much resistance. Put me on hold then hung up. No option to cancel on the website or the app. …
Poor Costumer Service. Everything was a hassle to deal with. I had to contact the supervisor to get anything done, and even after that things were still handled poorly. I would recommend searching for local agents instead of joining Progressive, they are too big to care when you need help.
Their policy holder hit my vehicle, I’ve tried to open a diminish of value claim with them for 3 weeks and 4 separate times. Matthew is extremely rude and unprofessional the “supervisor” Rebecca Richardson refuses to return calls and will …
I’ve insured my motorcycle (and a car) for 8 1/2 years, since I bought it new. I was recently hit buy another motorcycle and filed a claim with Progressive. It’s now been 2 months, summer is passing, I’m paying full coverage on a totaled …
On May 3, 2022, I contacted the Progressive Insurance company involving the MCCA auto insurance refund. I was informed that a draft (check) was mailed to my home back on March 15th, for $800. …
I couldn’t recommend Progressive less. Switching from AAA was a huge mistake. My 2020 Ford Edge flooded in June 2021. They refused to let me drive or tow the car (engine was not flooded and it drove at the time) to Ford to have it looked …
My son hit a deer with his 2009 Dodge Journey SE (with 170K mile). I did the responsible thing and reported it to Progressive, my auto insurance company. That was my first and only mistake. I should’ve fixed it myself. They totaled out the …
The Department of Financial Services/Department of Insurance needs to do an audit on this company. In my case they retained 30 days of my unearned premium and want me to pay an additional 227.52 which equals $454.33. They claim it is to …
I was in a car accident on 02/06/22 and it was determined that other driver (insured by Progressive) driver was 100% at fault for the accident. On 02/10/22, I received a call from Progressive agent Jasmine Haslip-Mauney stating that …
Had my auto policy on auto-renew. Received notification that my payment would soon be deducted so I ensured the funds were available in my bank accounts. On the day after my policy expired I received a prompting email stating I needed to …
I was in my first accident on Feb 8, 2022. I followed all the correct steps, which the first one was to contact my insurance company right away! I was so happy to have the help I was given! Everyone I spoke to was so nice, great, and …
Worked there many moons ago. It was ok in the beginning, but after a year it turned into a bad place to work with behind your back comments. I see the negative reviews are still occuring by customers and employees.
The premium increased by 55% in three years without a single claim.
By the time we switched the insurance company, Progressive charge us $206 cancellation fee on top of the monthly payment.
Beware of this unethical practice !
They certainly don’t mind taking your money. When it comes time and you have to make a claim expect them to lie and not take you seriously with any concerns. I have never had such a horrible experience with a insurance company this incompetent and uncaring. Their slogan should be your in bad hands with Progressive!
I needed to review my policies as I’ve just sold one vehicle and recently added another and when I spoke with the rep, Nate in California, I was just blown away with the awesome service from the moment the conversation started. …
Little disappointed. Left a decent insurenace company after being with them for long time. Got lured in with a cheaper 6 month quote from Prgressive. Signed up. Next renewal date came around and it was almost $100 more. So ill be looking for a new place before next renewal.
Customer service made every mistake in the book. I’ve got Emerald loyalty or whatever it is and I think I might bail after I’ve got everything settled on my current claim. Not worth it.
So much advertising, but very expensive. Even on a bundle quote Auto/Home. I felt scammed on the outcome. One amount online that is based on a lump sum payment, because the monthly installments will run you up a few hundred dollars more a …
We had a good experience with Progressive Auto insurance over the years so we thought we’d go with their home insurance in 2021. It was a terrible mistake given Progressive actually sells customers onto other home insurance underwriters …
ABSOLUTE CROOKS $$$$
Never notified me of correct details of documents needed for policy.
They left me unaware and now I have my FIRST insurance lapse AND have to pay …
Progressive Insurance lied to us and gave us false information. After receiving a letter stating the amount we owed on a claim, we called the number to arrange payment. We spoke with Myra with AFNI, their subrogation department. Myra …