We provide roll-off and waste container services to the residential, commercial, and industrial areas in Marion, Ralls, Pike, and Lincoln counties. See more
Read More| Friday | 7:30AM to 6PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 6PM |
| Tuesday | 7:30AM to 6PM |
| Wednesday | 7:30AM to 6PM |
| Thursday | 7:30AM to 6PM |
1436 S 3rd St, Troy, MO 63379
What a joke!!
Only has picked up once in the last 2 months
Called to set up for my new home
Guy that answered was very rude and unprofessional
They pick up my trash in a timely manner. And they always have great customer service!
Absolutely worthless! Didn’t come to pick up trash more than they came. Cancelled my service and still keep getting billed. What a joke!
Hasn’t picked up for 3 weeks with a paid bill (only one that I’ve ever received). I’ve called and left a message. No response.
Keep missing pick ups. I call and the mail box is full.
Can suttons recommend a professional hauler please???
Terrible Service never picks up trash on time when I called to ask about making sure to pick it up this week totally started yelling at me trust me you don’t want to do business with someone who would disrespect your wife.
He is very rude when talking to him on the phone. They missed picking up trash 3 weeks out of 6. The first question he ask is did you have it sitting out why would i call if i didn’t.
Was supposed to have a dumpster delivered on Monday June 25th they called me on Monday June 25th and said they would not be able to deliver the dumpster until Wednesday June 27th I said that was fine now it is Wednesday June 27th I still do …
Awesome service! While renovating a house I called for a dumpster on a day that was really busy for them and yet still managed to squeeze me, I’ll definitely use them again!
I wish I could give 0 stars. After not picking our trash up for 3 consecutive weeks, Greg proceeded to tell me that I was lying and not putting my trash out at the street and then stayed we don’t give refunds and hung up on me. Horrible server and costumer service. Switching services today!
My trash is missed about 2 times a month. This new kid that is driving doesn’t pay attention! When I said I would change companies I was told go ahead, with no concern. Hmmm?
Sutton Disposal is an honest, reliable, and trustworthy service. I have used several times for dumpster service while cleaning out houses and will continue to do so in the future.
If you ever call this gentleman with a concern, he will scream at you and belittle you, followed by numerous excuses. Instead of trying to talk to you like a human being and working things out amicably, he chooses to fly off the handle. …
I have used thes guys for a couple years and could not be happier. They have always taken care of me and the if I ever have a problem they are extremely responsive and correct it right away. Overall I’m very satisfied with the service. They are a good family run business.
Good God fearing small business owner. Good ol’ fashioned small town like experience. Their drivers go the extra mile… Dont listen to the bad reviews!! Anyone can find a problem with anything if they are trying to find one.
The most unprofessional company I’ve ever dealt with. Ever! Never picked up trash, even after calling over and over. Never even started service. Then tried to charge me for service that never happened. Unorganized and disrespectful to say the least. The worst I’ve ever dealt with!
Deserves a big fat zero stars!!:( the absolute worst customer service I’ve ever heard! Pay more somewhere else if You have to!!! I was actually screemed at that the reason I didn’t get my garbage picked up is that I didn’t pay my bill. …
This place is a complete joke! I have called them numerous times asking for my trash bill. I have never received one. Now they arent picking up my trash and they are mad that i haven’t paid my bill! Its kind of hard to pay when you dont …
This company took over for Hunns and I magically owed them for nine months service they claim I never paid. They skip picking up my trash and both my neighbors trash at least once a month, yesterday I watched them skip all 3 of us while I stood in the driveway. My suggestion is to use another service…they are laughable.
The roads have been clear for days but they claim they can’t pick up trash due to the weather. I have bags of trash just sitting in my home because these people are lazy and don’t want to do their job. Not to mention I saw one of the trash men digging through someone trash and picking what they wanted out of it. How disgusting.
Great job, using their service for two years and they’ve never missed my trash (besides snow days and icy roads).
All I can say is good things about this company. When I use them for their container services, they somehow always seem to go above and beyond my expectations for a trash company. Between delivery, pickup, and even where I want the …
I was with Meridian before and they didn’t pick up my trash for weeks! Don’t have this problem with Sutton.
I would like to say THANK YOU to Sutton Disposal Services. These past years of doing business with your company has been a great experience. Anytime I’ve ever needed additional assistance with my trash your drivers have always been willing …
No pickup for a month! After missing 2 wks we were told new driver, Holiday, blah blah. 3rd wk the driver went right by. How can you miss your own big blue can with your name on it. It was witnessed as intentional. The man @ Sutton became rude & said they were dropping the route!
After setting up service with them, they missed the first week of pickup. No biggie. Maybe the guy wasn’t used to it. Second week came and went. Still no pick up. Out of 6 weeks, they picked up three times. Moved a few miles away, called …
Sutton took over for Hunn’s about 9 months ago and now all of the sudden, we need a special toter in order to have our trash picked up. Ok, so I requested to have a tote delivered so that my trash would get picked up again; it has not been …
We have a dumpster that has only been unloaded once at our house in the last 3 months. The “gentlemen” that answers the phone for Sutton has stated that we are lying about our driveway and that they cannot get to the dumpster that they …
I am a true believer in sutton. I’ve had them for over a year and have had nothing to complain about. They have been more than nice to me and been more than understanding when it comes to picking up my trash! We had an incident where our …
Just got off the phone with the owner and was very rude. I’ve had trash picked up from them for about a year. They have missed me the last three weeks. They claim I’m not in their system but they picked up my trash every week for the last …
First couple months of this service was great, had really good service. Not sure what happened but we went 3 weeks without anyone picking up our trash. Tried calling multiple times, no one ever answers and the mailbox was always full. When …
Ordered a dumpster, we put a couch and a couple mattresses in it. They picked it up earlier then what they were supposed then said I was 2 tons over my weight limit. These people are scammers wish I could leave one star!!!!! I will go back to grace this company is a rip off. 15 yard dumpster cost twice as much as their advertised price.
DO NOT USE THIS COMPANY! Canceled my service back on 3/21. I am still being billed. The owner loses his temper when asked for a refund. ($50 every 3 months.)
Where to start with this place? The owner has to be the rudest business owner I’ve ever talked to. They failed to pick up our trash quite often and when called it was our fault even though the trash was sitting out for them for 3 days. You …
If you are considering a trash company switch, keep looking, DO NOT stop at Sutton Disposal. It is as sorry an excuse for a business as I have seen in my life. This is my third review because he removed my first two; I guess the truth …
0 Stars!!!! We have only had service since May 2020 and they have missed our trash 2 times !! I have to call them to see if they are picking up on our day. The man says we never miss a pick up unless there is equipment breakdown but we will …
These people rarely answer their phone. They will only take a portion of trash and leave the rest and claim they’re out of the area and can’t come back until the following week. Just a pitiful so called business.
Just want to save anyone else the trouble!
I’d give them a 0 if it was an option …
Wouldn’t recommend this trash company unless you want them to skip you several times, refuse to send the driver back out when it’s their fault, call you a liar and that the trash wasn’t at the curb when it was the night before and then ask if you paid the bill, all while telling you to shut your mouth long enough to listen
My overall experience with this company can’t be beat! Timely removals, affordable pricing, professional service & the particular man that services Rebel Lane in Winfield is THE BOMB! I don’t know this young man’s name but he is so kind, …
We have had their service for two years and I can set my watch to them. We have never had an issue.
This company was supposed to take over from Meridian Waste. I have not heard from them call the number the dam mailbox is always full. Trash has not been taken in weeks. To top all of that off fing Meridian sent them our money instead of refunding us directly. I would never recommend this company and would give a zero if I could.
The owner just yelled at me for calling and asking them to come get my trash. We were sold to them from meridian and he told me they couldn’t find my house when they had been there twice before…both times I had to called and harassed them to get my trash. Very unprofessional and rude.
Started using them in 2019. Had one issue and it was taken care of. Great service , always show up and never any issues.
We were handed to Sutton from Meridian waste after he told them he would take care of our lane. When we called he rudely said that we weren’t his problem and to find someone else. would not even give us a phone number. all he said was to …
Thank you Sutton for your service, going out of your way to make sure that we are cared for. 2 cans a the top of the driveway were brought down by the driver and emptied. You are very much appreciated. Your Fairgrounds Rd. customer forever.
ZERO CUSTOMER SERVICE SKILLS!!!! We were handed over to Sutton from Meridian. After two weeks of non-service I called to make sure we were on their new routes. The “gentleman” answering the phone was rude, snippy, arrogant, and down right …
Google is a great place for the slanderers and thieves to hang out.
We have been in the waste disposal business for over a half a century.
Businesses are not built by yelling at customers as these liars are insinuating. …