Staff is very very rude and needs customer service training this place will lose clients behind there messy and reckless staff if u can avoid this company please do!!!!!
Flat out rude and unprofessional, calling after hours demanding certain amounts of money that I couldn’t pay that day, also the so called manager claims that she couldn’t work with me anymore to get my account current which is unfair especially when you always call and let them know ahead of time about any issues
This place is an absolute joke, they refuse to send me a receipt for all my payments and some of the people that work there either really hate their job or just have no customer service skills whatsoever. Not a place to do business with by far. I hate this company
Not a professional company at all. Have to constantly update my information because something is always typed wrong. And now I’m being charged double payment. And employees seem not interested in the customer and rude.
The most disrespectful company I have ever encountered with! There employees need to be trained correctly on their financial agreements and contracts! This company needs to be shut down!
The car lot I originally for the car from sold my note without my permission and I refused to do business with these people and told them to pick up the car. Now they’re trying to sue me!
The customer service is rude and unprofessional as well as unfriendly. I called to ask Information about what to do to sell my car and they didn’t give me nothing about it just basically gave me short answer and told me to have a great day. I wish I was never directed to you guys. Horrible horrible people.
I wish there were negative stars. Tried calling this company several times and no answer. They are taking advantage of my elderly parents changed their interest to 97%%%%% – only $10 a month is going towards the payment of the loan…….
very terrible customer service there. They have lost numerous payments of mines and then charge there $10 late fee for mistakes that they have made. If you cant try to stay away from this company then i would highly suggest you do so.
My car was repossessed and in less than 48 hours my vehicle was sent to a auction lot, I paid my balance in full the same day but I have to wait until over the weekend to get my car because this finance company picked muy car up early now …
HORRIBLE customer service. This company is a complete joke. Not to mention they charge $7 just to make a payment. Then they like to wait a cpl days to post your payment and then say you are late and try and charge you a $15 LATE FEE for making your payment on time !!!!!!!
Been a customer with them for almost 3 years and finally about to be done with them and that time all they’ve done is help build my credit and in times where I couldn’t pay I was able to build up two months worth of payments without it affecting my credit
Called to pay off my car loan. I was asked why was I 3 days late. I wanted to tell her “Why do you care, Im paying off the car”. Hope I never have to do business with them again.
my van is paid off and they lost the title that is in there name and they say it isnt there responsibility to get a duplicate tittle even though its in there name so right now i cant drive my van cause i cant get it registered with out a …
Upper management is to blame for all the bad and rude employees. Learned that real quick. If your using this company I guarantee it wasn’t your choice. That’s the only way anyone will use them. If you ask me they are borderline con artist.
Can’t get a lien release because they are closed and can’t get it from the state because they show them as active. All phone numbers are disconnected. So unprofessional.
They don’t deserve a star everybody there is hateful and rude they try to over talk you which makes me yell then they wana call me rude the higher up the ladder you go the dumber ruder they get they’ve even said I’ve threatened them I never …
All the negative reviews are true, because we’re going through same thing. Sent our pay off and now 2 weeks later they haven’t received it, but all other payments they had received. I give no stars but again you can’t. And another thing they have that u can pay with debit card so we go out and get one but they dont except. WTF!
Garbage company. Predatory. Awful. They will manipulate your payments to ensure they can charge you late fees. The one and ONLY thing they care about is getting money out of you. We are having to consult with an attorney and may have to …
Great company, I have never had an issue and despite falling behind my payments they have been able to work with me. Just wish the online had more to it. Maybe payment history etc. Other than that they been great to me till this day:)
i wish I could rate 0. Since all of our info got sold over to them we’ve had nothing but problems with these people. First they tell us we are behind on a pymnt which I couldn’t understand b/c when we were with our dealer ship we were set …
If I could leave zero stars to rate the unprofessionalism of this company I would. Every single representative with this company would benifit from some customer service training. My last interaction with this company left me sick to my …
Scam artists!! My auto loan was sold to these morons last week. They only accept WESTERN UNION unless you mail your payment in! I can’t mail the first payment in because I haven’t received anything in the mail and they (conveniently on …
few nice reps…very few. cross fingers to get one. DO NOT SEND personal checks!!!! they take over two weeks to cash them. Just recently they cashed a December check on February while claiming i was one payment behind. DESPITE ALL …
I have never had any issues out of the company other than the western union pay site sometimes not loading on my computer. I do agree that the $7 per payment fee to pay online is high, but that can be avoided by buying a book of stamps and …
If I could give them less than one star I would. My loan was sold to these quacks. I have never missed a payment and never been late and still get harrassed every two weeks. Customer service is by far the worst I have ever experienced. …
We paid off our car and we kept waiting for the lien release but never got it. We owed them an additional $87 because the lady was incorrect about the pay off amount. They never let us know either. We paid it but still no lien release. It …
This place is such a scam, they constantly call and during inconvenient hours. They keep adding late fees to my account even tho for 2 years I have paid every two weeks, same day since day one. They bought of my car loan without me getting consulted and it’s been the worst ever since.
My car note was sold to them they jacked up my payment lied about a lot of stuff then sold me off to American credit acceptance who are also crooks didn’t even give me a chance or even work with me. They stole the vehicle back cleaned out almost everything and will not give my ALL my personal property. DO NOT TRUST ETHER COMPANY!!!!
I purchased a car from a buy here pay here dealership. After making a few payments on time I agreed to have my auto loan transferred to United Acceptance. This was so I could have my payments reported to the credit bureau’s and I could …
I completely hate this company! my car loan was sold to this company to better my credit and they have done nothing but destroy my credit!! in the last year I have set up automatic payments FOUR TIMES! yes I said four! they tell me that my …
I would also give this company zero stars if it was an option. My husband’s loan was transferred here from a BHPH dealership, and they are terrible to work with. When we refinanced the car through the credit union, it took a whole week to …
I don’t recommend my enemy to this company! My last payment can’t come fast enough for me to not have to deal with these people. If you are buying a car, PLEASE make sure the dealership is NOT associated with this company. Trust! Every week it’s something new with them. DO NOT,I REPEAT DO NOT, do any business with this company..
Terrible! Again if there was a 0, it would this!! My car loan was sold here to this company. I have always made my payments on time. I am a biweekly customer however I always paid ahead. When my loan was sold to this company, they agreed I …
Not only did I not receive notice before being switched to this company, but every interaction with ANY customer service rep has been rude and frustrating. When I call to ask questions about my account, I cant even get to my questions …
Just had my car loan switched to them (without my knowledge) and so far it’s been non stop daily calls from them saying they needed to verify my information. I verified everything and they’re still calling me on a daily basis! I just ignore them now but for starting off I’m not happy with them.
I bought my car from a buy here pay here place and the dealer sold my contract to United Acceptance aftwr 3 months of timely payments. I recently spoke with a woman in the billing department at United Acceptance and she told me that it was …
Well they are fine with me, usually when i call i just tell them this is the “amount” i want to pay and that is pretty much a done deal. I like a few others was getting a vehicle from a “buy here pay here” type of place and same speech of …
These ppl have ruined my credit beyond repair, my contract was sold to them by the dealership I purchased it from, i have paid in 80% of the loan on a truck that was totaled out. I’ve already paid in over $9000 for a 29mnth contract, well …
Awful company, just got my car impounded explained the situation to them and that I won’t be able to pay the car until I get it out from the impound. Have to retake a test to renew my license. And they keep calling and calling when I have …
The place I had my car originally financed though went out of business and was sold to United. I have a 10 day grace period per my contract with the original loan company yet they call and call two days after the 15th. when I have til the …
i wish i could give this negative stars. I was told by the lot i got my car from that this company could offer me more credit wise than they could, so being young and not having the best credit i jumped at the opportunity. I literally just …
Been getting call after call from these people (not answering because I have no idea who they are) and they finally leave a voicemail today so I called back. They told me they were United Acceptance and continued on until I stopped her and …
The only reason I even give it one star is because you have to in order to rate. I will never do business with these people again nor will I reccomend them to anybody. I had a vehicle financed through them that was repossessed because of …
Every since they purchased my car loan its been a problem. First they got my payment due dates wrong then they call me everyday harrassing me for more money. So rude and unprofessional making threats of repossesing my car. They lose …
This company is an absolute disgrace in my eyes. So on Friday 21, 2020 @ approximately 3:13am this company without prior notice repossessed my boyfriends car because of 2 missed payments. Like seriously two months is nothing compared to the …
Original loan from BHPH lot sold to them after a year of timely payments. Had United for about 6 months, made all of my payments, then traded my car into another dealership. New dealer paid off United and that’s that. I had a late payment here and there with them and no issues. They weren’t spectacular but didn’t bother me.
Always calling you 24/7 threatens to repo even if you are just days late on payments. I never went a full month of being late but rent is due the 1st and car payment was the 3rd so I would pay one week late and they wouldn’t move my payment …
(Translated by Google) the worst in customer service
(Original) …
NOTHING!!!!!
Great Company!
They are the worse
CROOKS CROOKS CROCKS 👎 …
Poop
Rude And such a scam
Such a scam and a waste of money
So rude, unprofessional customer service ever
horrendous people. not sure how they sleep at night
This is the worst company
Reporting to BBB
I think they don’t know nothing
The most ignorant and unprofessional people i have ever dealt with.
Worst company I have EVER had to deal with!
Such a scam.. losing payments, management is rude, staff is rude. No help
cheery picks, poor service, illegal collection procedures’ slow in paying
.
Can’t wait to be done with this company. Terrible service and poor management.
I absolutely HATE this company. A fee on automatic withdraw? True scam.
Scammers that use scare tactics to dupe you out of your information. Stay away.
Staff is very very rude and needs customer service training this place will lose clients behind there messy and reckless staff if u can avoid this company please do!!!!!
Hate that my car loan has gone to these guys. the agents for customer service sucks!!!!
How is this company legal? Worst service ever and being double charged!!! No communication and a huge rip off…AVOID!
Made my payment on the day before I was supposed to get a late fee. Still charged for a late fee.
Flat out rude and unprofessional, calling after hours demanding certain amounts of money that I couldn’t pay that day, also the so called manager claims that she couldn’t work with me anymore to get my account current which is unfair especially when you always call and let them know ahead of time about any issues
No stars daily phone calls can’t understand them when they call and they don’t have a 24 HR number to make payments
Hated that my car loan went to this place. They are crooked as hell and like to harass you even when you are ahead on your payment.
had a great experience with united acceptance, paid my vehicle off this passed Tuesday picked up my title today with no hassle thank-you!
They are the worst, they will shut your vehicle off if your a day late. Wherever you are, and the customer service representatives are sooo rude!
This place is an absolute joke, they refuse to send me a receipt for all my payments and some of the people that work there either really hate their job or just have no customer service skills whatsoever. Not a place to do business with by far. I hate this company
Not a professional company at all. Have to constantly update my information because something is always typed wrong. And now I’m being charged double payment. And employees seem not interested in the customer and rude.
The most disrespectful company I have ever encountered with! There employees need to be trained correctly on their financial agreements and contracts! This company needs to be shut down!
The car lot I originally for the car from sold my note without my permission and I refused to do business with these people and told them to pick up the car. Now they’re trying to sue me!
Worst company ever they sold my account without my knowledge though never missed my payments then destroyed my credit beware ….
The customer service is rude and unprofessional as well as unfriendly. I called to ask Information about what to do to sell my car and they didn’t give me nothing about it just basically gave me short answer and told me to have a great day. I wish I was never directed to you guys. Horrible horrible people.
I wish there were negative stars. Tried calling this company several times and no answer. They are taking advantage of my elderly parents changed their interest to 97%%%%% – only $10 a month is going towards the payment of the loan…….
very terrible customer service there. They have lost numerous payments of mines and then charge there $10 late fee for mistakes that they have made. If you cant try to stay away from this company then i would highly suggest you do so.
My car was repossessed and in less than 48 hours my vehicle was sent to a auction lot, I paid my balance in full the same day but I have to wait until over the weekend to get my car because this finance company picked muy car up early now …
HORRIBLE customer service. This company is a complete joke. Not to mention they charge $7 just to make a payment. Then they like to wait a cpl days to post your payment and then say you are late and try and charge you a $15 LATE FEE for making your payment on time !!!!!!!
Been a customer with them for almost 3 years and finally about to be done with them and that time all they’ve done is help build my credit and in times where I couldn’t pay I was able to build up two months worth of payments without it affecting my credit
Called to pay off my car loan. I was asked why was I 3 days late. I wanted to tell her “Why do you care, Im paying off the car”. Hope I never have to do business with them again.
my van is paid off and they lost the title that is in there name and they say it isnt there responsibility to get a duplicate tittle even though its in there name so right now i cant drive my van cause i cant get it registered with out a …
Upper management is to blame for all the bad and rude employees. Learned that real quick. If your using this company I guarantee it wasn’t your choice. That’s the only way anyone will use them. If you ask me they are borderline con artist.
Can’t get a lien release because they are closed and can’t get it from the state because they show them as active. All phone numbers are disconnected. So unprofessional.
They don’t deserve a star everybody there is hateful and rude they try to over talk you which makes me yell then they wana call me rude the higher up the ladder you go the dumber ruder they get they’ve even said I’ve threatened them I never …
All the negative reviews are true, because we’re going through same thing. Sent our pay off and now 2 weeks later they haven’t received it, but all other payments they had received. I give no stars but again you can’t. And another thing they have that u can pay with debit card so we go out and get one but they dont except. WTF!
Garbage company. Predatory. Awful. They will manipulate your payments to ensure they can charge you late fees. The one and ONLY thing they care about is getting money out of you. We are having to consult with an attorney and may have to …
Great company, I have never had an issue and despite falling behind my payments they have been able to work with me. Just wish the online had more to it. Maybe payment history etc. Other than that they been great to me till this day:)
i wish I could rate 0. Since all of our info got sold over to them we’ve had nothing but problems with these people. First they tell us we are behind on a pymnt which I couldn’t understand b/c when we were with our dealer ship we were set …
If I could leave zero stars to rate the unprofessionalism of this company I would. Every single representative with this company would benifit from some customer service training. My last interaction with this company left me sick to my …
Scam artists!! My auto loan was sold to these morons last week. They only accept WESTERN UNION unless you mail your payment in! I can’t mail the first payment in because I haven’t received anything in the mail and they (conveniently on …
few nice reps…very few. cross fingers to get one. DO NOT SEND personal checks!!!! they take over two weeks to cash them. Just recently they cashed a December check on February while claiming i was one payment behind. DESPITE ALL …
I have never had any issues out of the company other than the western union pay site sometimes not loading on my computer. I do agree that the $7 per payment fee to pay online is high, but that can be avoided by buying a book of stamps and …
If I could give them less than one star I would. My loan was sold to these quacks. I have never missed a payment and never been late and still get harrassed every two weeks. Customer service is by far the worst I have ever experienced. …
We paid off our car and we kept waiting for the lien release but never got it. We owed them an additional $87 because the lady was incorrect about the pay off amount. They never let us know either. We paid it but still no lien release. It …
This place is such a scam, they constantly call and during inconvenient hours. They keep adding late fees to my account even tho for 2 years I have paid every two weeks, same day since day one. They bought of my car loan without me getting consulted and it’s been the worst ever since.
My car note was sold to them they jacked up my payment lied about a lot of stuff then sold me off to American credit acceptance who are also crooks didn’t even give me a chance or even work with me. They stole the vehicle back cleaned out almost everything and will not give my ALL my personal property. DO NOT TRUST ETHER COMPANY!!!!
I purchased a car from a buy here pay here dealership. After making a few payments on time I agreed to have my auto loan transferred to United Acceptance. This was so I could have my payments reported to the credit bureau’s and I could …
I completely hate this company! my car loan was sold to this company to better my credit and they have done nothing but destroy my credit!! in the last year I have set up automatic payments FOUR TIMES! yes I said four! they tell me that my …
I would also give this company zero stars if it was an option. My husband’s loan was transferred here from a BHPH dealership, and they are terrible to work with. When we refinanced the car through the credit union, it took a whole week to …
I don’t recommend my enemy to this company! My last payment can’t come fast enough for me to not have to deal with these people. If you are buying a car, PLEASE make sure the dealership is NOT associated with this company. Trust! Every week it’s something new with them. DO NOT,I REPEAT DO NOT, do any business with this company..
Terrible! Again if there was a 0, it would this!! My car loan was sold here to this company. I have always made my payments on time. I am a biweekly customer however I always paid ahead. When my loan was sold to this company, they agreed I …
Not only did I not receive notice before being switched to this company, but every interaction with ANY customer service rep has been rude and frustrating. When I call to ask questions about my account, I cant even get to my questions …
Just had my car loan switched to them (without my knowledge) and so far it’s been non stop daily calls from them saying they needed to verify my information. I verified everything and they’re still calling me on a daily basis! I just ignore them now but for starting off I’m not happy with them.
I bought my car from a buy here pay here place and the dealer sold my contract to United Acceptance aftwr 3 months of timely payments. I recently spoke with a woman in the billing department at United Acceptance and she told me that it was …
Well they are fine with me, usually when i call i just tell them this is the “amount” i want to pay and that is pretty much a done deal. I like a few others was getting a vehicle from a “buy here pay here” type of place and same speech of …
These ppl have ruined my credit beyond repair, my contract was sold to them by the dealership I purchased it from, i have paid in 80% of the loan on a truck that was totaled out. I’ve already paid in over $9000 for a 29mnth contract, well …
Awful company, just got my car impounded explained the situation to them and that I won’t be able to pay the car until I get it out from the impound. Have to retake a test to renew my license. And they keep calling and calling when I have …
The place I had my car originally financed though went out of business and was sold to United. I have a 10 day grace period per my contract with the original loan company yet they call and call two days after the 15th. when I have til the …
i wish i could give this negative stars. I was told by the lot i got my car from that this company could offer me more credit wise than they could, so being young and not having the best credit i jumped at the opportunity. I literally just …
Been getting call after call from these people (not answering because I have no idea who they are) and they finally leave a voicemail today so I called back. They told me they were United Acceptance and continued on until I stopped her and …
The only reason I even give it one star is because you have to in order to rate. I will never do business with these people again nor will I reccomend them to anybody. I had a vehicle financed through them that was repossessed because of …
Every since they purchased my car loan its been a problem. First they got my payment due dates wrong then they call me everyday harrassing me for more money. So rude and unprofessional making threats of repossesing my car. They lose …
This company is an absolute disgrace in my eyes. So on Friday 21, 2020 @ approximately 3:13am this company without prior notice repossessed my boyfriends car because of 2 missed payments. Like seriously two months is nothing compared to the …
Original loan from BHPH lot sold to them after a year of timely payments. Had United for about 6 months, made all of my payments, then traded my car into another dealership. New dealer paid off United and that’s that. I had a late payment here and there with them and no issues. They weren’t spectacular but didn’t bother me.
Always calling you 24/7 threatens to repo even if you are just days late on payments. I never went a full month of being late but rent is due the 1st and car payment was the 3rd so I would pay one week late and they wouldn’t move my payment …