Saint Francis Hospital-Memphis is a leading medical center for Memphis and the Mid-South. Conveniently located at 5959 Park Avenue, our 42 acre campus is home to the hospital, two medical office buildings and the University of Tennessee/Saint Francis Family Practice Residency Building. With 519 beds and a wide spectrum of inpatient and outpatient services.
| Monday Open 24 hours Tuesday Open 24 hours Wednesday Open 24 hours Thursday Open 24 hours Friday Open 24 hours Saturday Open 24 hours Sunday Open 24 hours |
5959 Park Ave, Memphis, TN 38119
Killer County! This place is horrible. Why are they even allowed to be open! My Nephew was there for a week. After the ambulance brought him there, his oxygen level was low. He was doing well texing and talking. All of sudden, he was moved …
From start to finish, the care of the ENTIRE staff was more amazing than I’ve experienced (having had 4 kids and cancer treatments, I’ve been various hospitals many times). Every single person- from the janitorial staff to the nurses, I was …
I rushed to this hospital in fear that I was miscarrying my baby. Upon arriving, they only took my ID, and not my insurance card. I decided to sit and wait in the congested waiting room, because I would rather be safe than sorry. While …
There is one Nurse on 5 Thompson name Wendy. She is awesome sauce. As for the others they do not care and intentionally ignore the patients. If they do not like their job it’s best to be in another field. The nurses have left feces on my …
I went to the ER for a major health problem on today and the triage nurse was very rude when I asked about my labs. I had to get admitted, I arrived at 8:00am and stayed there all day until 11:00,pm and still didn’t get a room.This …
Worst hospital everrr!! All of the nurses have attitudes, i waited six hours in excruciating pain to be seen. I ended up leaving bc they literally put everyone in front of me! Not to mention the nurse who drew my blood waisted it all over my clothes! & stuck me in the wrong part of my arm & not my VEIN !!!!!
Literally the worst hospital in Memphis. The customer service is terrible as well. I have called at least 30 times and the phone kept getting hung up in my face. They do not care about people. I called St. Francis Bartlett and got the information that I needed in less than 5 minutes.
My mother in law spent 4 to 5 days here a few months ago. She was admitted for low blood pressure and dehydration. While she was there her dental partial was misplaced. She called me and my husband and told us it was gone and informed her …
The nurses on 9th floor were fantastic. They work very hard & still had time to reassure & take care of all my needs. Thank you to all for being so wonderful to me.
This is the worst hospital you could possibly go too!! I stayed in the internal emergency waiting for 38 hours in a recliner along with a few other people. Never got any of my prescriptions, food 1 time that was not fit to eat!! The only …
This is NOT a good hospital. I have been in tears since my spouse has been here. I wish/hope/pray I could get him to another hospital and SOON!!!! #ihateithere …
Doctor Den Gray charged me 350 for none treatment. His assistance and nurses told me they didn’t have a room for me. Had me drop my pants while they hold open curtains so other families in the lobby could get views with phones of my body. …
I was here for a same day procedure. It took a few hours to get discharge. I was left alone. Everyone had gone home!! The janitor found me. I jumped out the bed and ran to the elevators. I was so afraid! I should have complained about this a long time ago but I was very shaken up.
Sitting in the St. Francis Park as we speak due to Dr. Tillman sent my mom back her because she is not septic. He wants her to be readmitted do to this and the ER doctor which is Dr. Stephen Lee refuse to do so because he has no doc from …
Dr aishah was the absolutely best doctor I’ve ever had I was lost in the parking lot and she carried me and my entire family up 7 floors into our room and cured all of us I am planning to get sick next week just to see her again
If I could rate less than 1 star I would. I cannot believe the unprofessionalism from the entire staff (WITH THE EXCEPTION OF THE DOCTORS) at St. Francis Hospital on Park Avenue in Memphis, TN. Just to name a few, I have been hung up on …
I had a major surgery with West Cancer performing the surgery on Wednesday. I was discharged on Monday. I still have not had a bile movement but was released , overall the staff on Thompson were very caring and did a great job. I was …
I could not have had a more perfect experience for my procedure, overnight stay, pre-op, and post-op visits. Everyone was so nice and helped me during my recovery process on the day after surgery. Would highly recommend people giving them a chance.
I was not impressed with this hospital. The ER staff was amazing. My loved one was sent to this hospital via ambulance. After being admitted, a couple of his nurses, Austin and Janice, were great about taking care of him and keeping me …
If you have a loved one in this hospital please transfer them to another hospital because this hospital will kill them. First my aunt and now my precious friend. Had I known about her being their sooner I would have been able to get her out of there. I worked there and I know it’s a death trap! This place should be Shut Down Now!
It use to be my go to er until today. Basically a staff member was offended because I corrected her about the treatment of my baby boy. We were in an a atv accident and my son suffered some nasty injuries that clearly came from us and one …
Walked into ER after motorcycle accident to get X-Rayed, they took 3 X-Rays and then gave me a temporary cast for a minor fracture and a muscle relaxer prescription. I was there and gone in less than 4 hours, most of the time spent was …
I was in psychiatric care as an adolescent. They treated us with care and showed us we weren’t alone. On Valentine’s Day they made related crafts and made us feel better. I personally loved it. They gave me amazing coping skills and have …
Stayed 1 night after surgery. It was the most horrific experience of my life. The nurses refused to help control my pain for over 24hrs, nor did they contact my doctor to advise what could be considered. …
My husband was admitted to Saint Frances on Thursday 6/3 for Prostate Cancer surgery. The nurse escorted us to his room. She informed me where the cafeteria was located and instructed me to not walk around hospital talking to people “ …
I wouldn’t recommend this place to my worst enemy. The staff is rude and unprofessional especially Miss. Sabrina. I called to check on my son and before transferring me as I requested, I got to hear her speak bad about me to another …
I just want to thank the staff of the 5 Thompson building, from the moment I walked through the door you could feel that the staff cared. Usually when you go to hospitals people are very short with you, they rarely speak, and they never …
The sorriest ER staff ever! They are not concerned hardly enough about your care!!! Extremely rude and argumentative. I am speaking particularly about the RN nurses and the front desk clerk is MESSY. The 7a and 7p RN nurses in 7/11/22 does …
Recieved excellent care,my husband is a patient of Doctor Das,he is wonderful.person,and so is all his staff.
I think my daughter must’ve been at a different hospital than some of these other reviewers. These people are delightful. Our experience was flawless. Zero complaints. Like all other hospitals, they are currently understaffed, which makes …
My mom has been here at St Francis Park for several days, the first night we had a problem with Dr. Lee in the ER and we made a complaint. That issue was taken care of asap. But I can say that the nurses that have been taken care of my mom …
I was taken to st .Frances recently with a vascular occlusion the staff and hospital was easy to deal with however I would not recommend anyone with serious pain trying to get comfortable stay away they’re to worried about there logic than …
If I could give this hospital a negative 1000 I would. Your loved ones can complain about symptoms and they will be ignored by the doctors and nurses of this “business”. My auntie went to this hospital (4/21) just to receive inadequate and …
I came here this hospital around, or near a month or so, I am going for some treatment from radiation oncology and a white female and white male staffs seen to be racist to me, but I read some comments about this hospital make feel …
The person at the front desk was nasty to people that came in… My husband is on oxygen, let me in without I.d….. Made him walk back to our car in the back parking lot… Then she said she didn’t need it… Day of my operation … She was mean to a black gentleman, who went to the car for his mother’s items …..
This hospital is the worst hospital I ever been to in my life. Their care is not there.. nurses are rude as hell.. how could you be rude to someone who was only trying to get help? That’s what I don’t get
St, Francis on Park in Memphis, TN is the WORST hospital ever and especially FLOOR 9. The nurses are lazy, they do no help the patients that need to go to the restroom and they stay on their phones. This is ridiculous and I do not see how they are able to be paid by any insurance company.
My name is Angelica Doyle, I had a total hysterectomy including my ovaries and cervix removed at this horrible hospital on July 1st 2022. The nurses in the recovery room refused to give me any pain meds and I was screaming in pain and …
This hospital is horrible. I had major surgery there. My surgeon was great. Some of the nurses were great. There was one that was lazy and blamed everyone at the nurses station. I called for ice and pain meds. An hour later still no one had …
If I could give this hospital NEGATIVE STARS, I would. Recently retired RN, BSN. …
I enjoyed my visit. I was seen in less than 4 hours (pregnancy complication). My only issue was the billing person. Chubby African American appeared female, did not present female so I will use They pronouns name tag was turned backward …
Was admitted here for a day and that was way more than enough. A few of the nurses/staff were pleasant but some were cold and just obviously there to earn a check. I understand most jobs in the medical field are challenging and demanding …
I went to Saint Francis Hospital for a MRI my referral states No Contrast Dye. I’ve had a bad reaction to Contrast Dye. The tech was ready to administer iv for the Contrast Dye when I refuse the IV he wanted to know why. I told him I was …
Horrible experience, I got in at 9pm left at 1am they started helping others while I was sitting in pain the entire time, the nurse took forever to give me a update, she sat there and watched me struggle the whole time. The lady with the Black Hair at Checkout treated me poorly, I had the Flu they could have treated me.
I have been in this E.R. since 8:30 p.m. it is now 2:12 a.m. I have been admitted but there’s no bed for me in the E.R. or a room for me yet. The desk attendant told me someone would have to die or get discharged first! Keep in mind I just had major surgery and I’ve been sitting up in here for almost 6 hours. This is ridiculous!
Actually the hospital was great the only problem I had was the ut medical group with one doctor,one white woman the black women she black women at the ut medical group kept rolling her eyes at me like was Exaggerating the problem and I …
RUN !!!! I had 2 different nurses try to administer meds to me without telling me what the meds were . When I asked they were clueless & asked what did the Dr tell me !!! As a nurse , it is YOUR job to know what meds you’re giving & why …
Someone reached out to me after me leaving a review. I forgot her name but she showed concern as well as assured me that proper steps will be taken to avoid any future unpleasant visits. I just assume the staff had a bad day on the date of …
I’m in room 537 this is a complaint since your complaint emsil does not work and frankly I don’t think you care for your patients you’re not Mayo Clinic where their mission statement is the PTients needs come first in my opinion yours seems …
The front desk of ER & security were pleasant as well as Dr.Washington. However, We had an Awful experience today in the ER with blood tech who drew blood. From my pregnant wife who was having seizures. “When Kimberly first approached my …
This place sucks. From point of entry to seeing the doctors, it sucks. Security & triage nurses at check in on personal phones, not even acknowledge check ins. No sense of urgency at all. You can hear staff having personal uncomfortable …
The care staff is awesome. Its more important to know what kind of attention you need. If you’re having heart issues, go here. I think everyone gets an EKG and a chest x-ray when they get in. Bodily or mental trauma issues, Regional One. …
I thought they had improved and sadly they have not. I had a procedure here back in March 2022. The staff were very kind and helpful. They did their part. However, my complaints are the aftercare I did not receive and shady bill practices. …
I was brought here from 2 hours away by my mother to be checked in for having suicidal thoughts in April 2021. It was such a traumatic time for me. The patients with depression were put with the patients with dementia. The nurses who had to …
Got induce at this hospital everything was okay. But the communication is not good. It’s horrible from with the nursing staff yes they had a good attitude. Asked the nurse for the person who does the baby birth certificates and they never …
I came to be treated in the er was treated very well later was admitted due to a surgery I needed. Was quicklybtaken to get xrays and blood drawn and as soon as results came back was taken to surgery. It went smoothly once I woke up was …
My daughter and I went for flu symptoms. Majority of the staff were very rude, impatient, and again RUDE! We were sent home without our covid/flu results only xray results. Upon calling to ask for results, the male nurse was extremely rude …
This hospital has the most laziest staff ever. They will try and treat you in the waiting area and if you refuse they won’t help you. The waiting room is dirty, the staff stays on the phone while not doing anything except paying attention …
My dad had surgery done on September 12, 2022. The nurses are very rude, unprofessional, and careless. Nurse Fields (night shift nurse) was the worst. We buzzed the front desk multiple times due to his IV alarm, there was absolutely no …
I went into this hospital for surgery and stayed a week. Given their history of contributing to and/or causing the deaths of my mother and grandmother,…. the ONLY reason I agreed to have surgery here is because of the trust I had in my …