Orange Park Medical Center is a full-service emergency care hospital specializing in robotic surgery and pediatric care in Orange Park, Florida. See more
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Excellent care for my mother. Nurses and CNAs were top notch and caring. Communications with family members were thorough and timely. My mother was very pleased with the food as well.
Inattentive, inefficient personnel on all services. I am allergic to adhesive and strongly advised everyone of that fact. It has also been a part of my medical record for many years. To close an incision, operating room personnel used …
Athena the Physical therapist was so nice, Alek the nurse, and all of the rest of the staff treated us so well. We appreciated all they had done to help my husband find what was wrong and treat him accordingly. They were great!
Long wait time, emergency cleared out and I had to ask after 4 hours if I would be seen. The scurried quickly to get me a bed. I went in with extreme back & shoulder pain and left in extreme pain after no relief for 5 days. I wouldn’t …
Called in tonight about some abdominal pain I been having. I guess I was transferred to the nurse triage she was very rude. Very unhelpful I ended up hanging up the phone . I was already not feeling well and then to talk to someone uncaring …
I want to shout out nurses Erica, Salina, and Hollie in the day surgery preop for their great care, attentiveness, and kindness when I was there today for my outpatient surgery!!! Thank you so much! ❤
60% of the staff were nice. The smell was bad. Outdated equipment and furniture. First night there the nurse and Pct didn’t check on me at all. Although they passed down during shift change vitals and treatment they never took or did. Staff …
I went to the ED this morning at 0130 with the worst pain I’ve ever experienced with what I thought was a massive inner ear infection. I had been to urgent care earlier that day and was given antibiotics. I took them and tried to go to bed …
HCA hospital is the best for me base on my experience they are so nice the nurses there and the surgeon they are so very nice thank you so much nurse “Missy” 😊.. …
I arrived here at 3:30. It’s 7 pm and I’m still sitting here. The lady at the front desk was very rude. I wanted to know what was taking so long. She said she called me several times. Like I told her there was no way. I sat there I never moved. This is one Er I want return too. The doctor was very nice. He apologized for the wait.
The Nurses on the labor and delivery floor and postpartum were sooo amazing. Thank you to my doctor ( E. Edelenbas) you are the absolute best in what you do. (Nicest doctor you will ever meet) Nurses Lauren P. And Raneem. I couldn’t have …
The service was outstanding from the moment I walked into OPMC. The Perón who attended me at the registration booth was extremely nice and provided a great customer service. The waiting time was not bad at all because it give me time to …
As a patient (in more pain than I have ever been in before) I was not the best. I was sensitive and disgruntled to anything not going my way, both physically and mentally. Everyone involved in my visit here made me feel like family. Even in …
When I got there I had severe abdominal pain. The doctor feels my stomach and says it could be my pancreas. They do blood work and an ultrasound. He comes in and discharging me because they could not find anything abnormal. I get home and …
Awesome people work here. Great Doctor and nurses. Just please make sure the gown is washed. It had a bad smell of old sweat. Other than that, most of you are very caring and great at what you do.
Gave birth here april 14th 2022. Hospitality has been amazing from admission to post birth. Nothing but the sweetest nurses april Brandi summer Maria and SO more . They have all been so charismatic even in delivery. They allowed my daughter …
I have high praise for OPMC. I ALWAYS get excellent care. The nurses, doctors, and EVERYONE go above and beyond their duties when I am there. I have been hospitalized four times and each time is better than the last. One time 15 days with …
Horrible. I was treated less then civil from the time I called 911 to the time I pulled my iv out and walked out of that hospital. I will never call for help again.
I was admitted to the hospital after going to the ER for extreme abdominal p ain and no prior history or trauma. Apparently I had a rupture in my large intestine that encapsulated itself. All seemed good until I was tried on a regular diet …
I had a heart ambulation. Everything was quick and efficient. I had great care and wasn’t concerned about the care I was getting. I had constant attention and all of the staff was courteous and knowledgeable. One of the best medical visits ever!
My experience at orange park medical center ER was amazing. From when I walked in until I walked out. The staff was Amazing!!!!!! First the check in man then it was Lopez who took my blood then here comes the wonderful Dr Meagan she was …
Went into the ER with pain, they found the cause and scheduled surgery for the next available time, everyone was very professional, explained everything to me and was very attentive. I was there for 5 days. I was only supposed to be there …
One of the worse hospitals you can get care at. As we speak my mother in law is in the emergency room. She’s been their since yesterday at 2pm. Still no word about her getting put in a room. But it could take 2/3 days before she gets a …
I would like to give a public thank you to a few hero’s that work here that I was able to encounter. Often times you go to emergency rooms you feel neglected, not cared for, or not heard. Nurse Jolie, M.A Matthew, and Dr. Hoffman. Are all …
Admitted for cardiac issue. I was transferred to observation from the ER where I remained until 1 AM in the morning and then transferred to a hospital room. Several doctors and case managers came through the room but none explained in any …
One of the WORST experiences we’ve EVER had!!! Dr. Singh is one of the WORST doctors I’ve ever had the misfortune to have to deal with. He doesn’t listen, makes changes haphazardly and doesn’t care about the patient. In addition, due to …
My name is Jessica and I had my baby on April 8 2021. I will say the maternity unit staff is amazing they exceeded my expectations. Every staff member was kind and respectful. Nurse Joy is a veteran and one can tell. She eased my nerves was …
A friend of mine had his pacemaker put in here. The doctors and nurses great! He was out of the hospital the day after surgery and feeling much better thanks to Dr. Sabbah and the electrophysiology lab.
Both parents ended up there at the same time. There number one complaint was the lack of communication and punctuality. My suggestion is don’t tell an 86 year old we will do something in the morning and not have it happen until late in the …
I went there for a ATV accident, And the nurses that took care of me from 8-14 thur 8-15 they were absolutely amazing! I was so greatful to have these amazing nurses take care of me!
Went for a mammogram in new bldg. it’s very nice. Wait time was short. Everyone from front desk to everyone in the back including radiologist were very nice and extremely thorough
My father did have great treatment in the ER, but all went south after that. He is 83 years old, has leweybodies dementia, diabetes and was brought in for a possible stroke. He didn’t have a stroke, but actually an infection. He was put in …
(32 weeks pregnant) It was horrible, waited for five hours almost, only to have a elderly doctor come in and make snotty comments and discharge me without doing any test, went to another hospital the next day and I’m glad I did because …
I was mis diagnosed after being in a bad car wreck and taken by ambulance to this hospital the doctor didn’t touch me or look at my body to see if I had any bruising or marks I will never return being thy said I had bruised ribs I went to …
I found it very difficult actually impossible to speak with the doctors after my husband came out of ICU. He was brought in by ambulance due to stroke and seizures and he was taken off all his medications and I was never consulted about it.
I am the daughter and Power of Attorney for my 87 year old mother who fell at home about 4:30 a.m. on February 8, 2022. She has a history of having three stokes, and expressive aphasia as well as an inability to plan, organize, or analyze …
Emergency room–What is the deal with the chairs for treatment. The most uncomfortable situation. I was sick, throwing up, dizzy and severe headache. I was completely treated in the chair, -from iv to blood work , meds to diacharge. They …
I was pleasantly surprised to see just how well this hospital provides excellent care. The staff was professional and very nice from the time I walked in.
Daughter calls me crying because her mom passed away. She died Sunday the 10th of July and the family was not called until Thursday the 14th. That call was made by my stepdaughter to check up on her mom. All anyone is being told is it must …
My son’s 40yo brother/best friend had a motorcycle accident, (THANK YOU FLA FOR NO HELMET LAW!!) resulting in trauma head injury along with other injuries, he was transported here, admitted to trauma ICU. Kudos for everyone’s efforts, …
it was an absolute horrific experience…I was looked upon by several different medical personel and was in the waiting room/frosty room for a period of 12 hours before I was taken back to a room because they said there were no beds …
This is the worst hospital I’ve been in don’t get pain meds on time case nanager has an attitude. Don’t think he know what’s he’s doing. Given to much pain meds etc…..
Disappointed in this hospital. My mom is back again (idky she decided to come back here).the 1st time she was there the stuff was very uninformative & several were very unprofessional. Everything takes hours longer than the scheduled times …
Everyone I encountered was really nice and accommodating except the lady at the front desk that checked me in. Don’t know if she was having a bad night but she was rude. I feel like if she had listened to my symptoms leading up to my …
Absolute incredible pre and post op treatment with what I can only describe as a phenomenal team on Thursday April 28th. Sarah my preop nurse was thorough and patient, my anesthesiologist was literally the absolute perfect person to deal …
All the way from the very front of being checked in triaged and taken to the back doctors nurses everybody very caring and empathetic and did everything in their power to help my pain.
I would have like to have been better informed about what was going on with my husbands surgery and recovery. Otherwise everyone was very pleasant when approached. I never felt guilty about going up and asking questions.
Ridiculously expensive. They also make you pay upfront what they think your insurance won’t cover. That’s backwards. They should file everything through the insurance company then bill the patient for any unpaid expenses. It cost me over a …
I had surgery on 5/16/22 I will say I had reservations going in I had heard that the care was not the best at Orange Park Medical Center or the new HCA . The experience I had proved all the rumors were wrong. From the time I checked in …
Excellent! Greeted when we walked through the doors. Took me right away, nurses, PA and doctor were professional, were courteous, as well as the staff in the X-ray department. All went well. My time there was no longer than one hour and 45 minutes.
Great place when I’ve been but the “housekeeping” steals EVERYTHING. My room mates July and Gaelle come home with “lost and found” patience things as well as bags of trash bags and pads. So if you go here and see them, watch your stuff.
I was extremely impressed with the entire staff.
I experienced an allergic reaction to a medication and they saw me immediately. They acted quickly and got me as comfortable as possible given the situation. I am very grateful that they were there and provided me medical assistance so quickly.
I received excellent care at this hospital for a recent back surgery. Every doctor and nurse provided me with all the information I needed for a comfortable and speedy release from their care .
Thank you for the best possible hospital stay .
WoW!!!! Never thought I could be so impressed with a hospital. Seriously the best service I have ever received in any establishment. Dr Deaton and his team deserve an award. It was the most organized, fast a loving experience I’ve ever had. …
I have had two prior bad experiences at the former Orange Park Medical center. My father was taken to the ER Wednesday at 3:19 a.m.. the emergency room waiting room was freezing cold but the attendant there brought both me and my daughter …
1st let me just say I am a previous HCA Orange Park Medical Center employee and in my experience working here was NOT the greatest experience, but working at my previous HCA facility Northwest Medical Center in South Florida was great! …
I can’t say enough about this hospital. Had a stent placed in my carotid artery on 4/22/22. If it hadn’t been for my nurse Teresa in ICU don’t think I would have survived. I had a bad bleed out and her quick action got it stopped. Thank you …
Worst experience of my life!!!!! I was admitted into labor and delivery to give birth two months ago. The only time I had a nurse in my room was upon our request (we had to go looking for her twice). For 6 hours I was ignored by hospital staff while in active labor. No nurse, no pain medication, no checks for dilation.
I had 2 M R I ‘s made at. This hospital about one month ago. Facilities were spotless and e ery employee I came in contact was patient centric. Test requires a 45 minute encampment in the MRI device but they gave me earphones and allowed …
I was at the hospital to have a baby & all the nurses and labor staff were absolutely wonderful! They continuously checked on me before and after having my baby and made sure I took all my necessary pain medicine to prevent any excessive …
I arrived at the hospital at 9:30 and was not seen until after 11:00. I had an appointment at 10:00, had to go to the check in window and ask if they forgot about me. My procedure was being done, the nurse on duty had a question she wanted …
I live in Orlando and was worried about going to an emergency room in another city. I was extremely surprised. Everyone from the beginning to start was extremely kind, friendly, and professional. The two doctors I saw along with a few nurses were outstanding and I couldn’t have asked for better help. Thank you very much!
The staff here was wonderful to me; even when I wasn’t being the nicest to them. They all have big hearts and really care about each patient they were seeing. The only reason I won’t give all 5 stars is because, much like every other …
I fell two weeks ago & was brought to Orange park hospital by ambulance.My left arm was xrayed from multiple angles. I was told I had no broken bones. Two weeks later, I went to an orthopedic specialist for a second opinion. Turns out, l have broken bone in my wrist and another broken bone in my elbow.
OPH Charged me $1200 for MRI and didn’t follow the doctor’s orders. Now he’s sending me to another imaging outfit who will hopefully get it right.
That was a bad experience.
After suffering extreme discomfort in my right leg for a couple of days, I couldn’t fall asleep. So, off to the ER at midnight. It’s not a visit I was looking forward to. However, when departing a couple of hours later, my wife were/are …
I had surgery last week at OP hospital and received wonderful care by the staff. My surgeon Kara Wanchick and team were fantastic, and special thanks to my nurse Stacy in Recovery. Professional and caring. Highly recommended.
Diane Ford
Patient’s are not a priority. The Team Heath Hospitalist doesn’t communication with the consult physician’s or other departments. The dollar has taken over patients care.
My mother has been here for a month and this has been THE WORST hospital staff I have ever had experienced.
Will never bring my loved ones here EVER again.
I was in Orange Park Surgery Center and had a pleasant experience. I was taken back as scheduled, and for every area I was in from checking in, pre-op, surgery, recovery, and taken to the car, was a really good experience. Everyone was …
Having surgery is always nerve-wracking. But everyone, from check in, to pre op nurses, anesthesiologist too the surgeon made me feel so comforting and relaxed. Everyone was extremely nice and I felt safe. Surgery went well and my after care was just extraordinary. So thankful to everyone there and want incredible care they gave me.
Bone Density Scanner broke down. I have to reschedule. Wasted half my day going up there, waiting, changing clothes, waiting more, changing back into my clothes to leave and not have the scan done.
I have nothing but good to report on this first rate facility . Through 30 years our large family has been served very well, be it sports injury, sickness and trauma . Seems to be that like anywhere you go , you receive the kindness ,patience and respect you yourself give to others .
ER!!! Was the best but when i went to the 3rd floor Disrespectful…was very rude to my daughter she makes decisions for me regardless when she had refuse stuff that was not able to do cause of my health at the time and was basically told …
The facility was clean, faculty was Knowledgeable and friendly. They focused on my problem at hand and conducted the tests I needed in order to be discharged.
My mother had surgery here a week ago and is now having many complications , she was taken to the er last night at 10:00 it is now 2:00 the next day and no one has come to see her . They took her out of her room and put her in the hall way to reserve the room for another patient because she was”to stable “ this hospital can go to he// .
Upon discharge my husband’s paperwork with his doctor’s appointments and watchman card was lost… delayed us leaving for over 2 hours..information had to be sent via mail.Other than than very nice experience
This place is a DEATH TRAP. IHAVE NEVER SEEN a more horrific place in my life. I wouldn’t take a sick animal here. I have been in a war zone. If I had to choose between this place and a war zone, I would take the war zone a hundred …
Caring and kind staff from pre op to OR to PACU. Tim in physical therapy was amazing. Marian, Martina, Kelly, Cathy, Ryan, Dr. S. MDA, and Dr. Lincoln and his team. Love you all. G-D bless you.
My daughter was born here on the 26 of August & her shoulder was broken they let me bring her home didn’t do anything to her arm. I took her to Baptist hospital they kept her and told me a lot of things. She scored a 3 on the apgar scale. They get no stars.
Orange Park Hospital is one of the best hospitals that I’ve ever been taking care of at their cardiovascular wing is probably number one in my eyes the nurses and health professionals helped me out tremendously and very expediently thank you William Alson
Recently had a mammogram done I noticed my arm band has a different doctor name on it and told the girl that is not my PCP and please change it because it would create a problem later when they send my results she continued to say it was ok they know where to send it and just wear the arm band anyway.
I got asked why I was back at the hospital like I was a bother. I got told to see my primary care doctor which is the reason I was in the hospital in the first place. I think throwing up non stop is a valid reason to be in the hospital.
If I could give this place zero stars I would. I was seen in the ER on Saturday for issues I was having with my pregnancy. This emergency room is disgusting wall to wall people and never once did I see a single thing in this place get wiped …
This ER doctor staff is a joke, as a patient I was asked by one of them to sign a paper like I was positive to monkeypox just because I had a bad fever and a few blisters on my skin, instead of running some test they kept telling me this …
Went to see if my girlfriend had a miscarriage and she took blood test, literally 4 hours later the nurse came and said she has to take another blood test which made us even more upset. When we get to the back two nurses couldn’t even get …
My cardiologist told me to go to the ER right away because my blood pressure was over 180. I was there over 3 hours and while I was there my blood pressure went over 200! They released me when my blood pressure was 188! Yet my discharge …
I ended up back in the hospital 2 days after being discharged from this hospital….. They were VERY unprofessional and never had an answer to any question I asked. The surgeon was VERY rude and they put in my paperwork they had inserted a …
This is the worst hospital. My sister passed away and we were not notified. We found out by way of a funeral home. The nurse supervisor was very nasty and she hung up the phone in my face. Her name is Susan. I was asking questions trying …
Do NOT go to this emergency room. The first time I came here I had gotten into a car accident when I was 4 weeks pregnant. They told me I wasn’t pregnant and refused me care, my baby could have died because of them. I came back again …
I had my weight loss surgery done here last week. The staff, nurses, doctors and everyone were so nice and accommodating. Honestly even the people who were complaining loudly about stuff not going their way didn’t put a damper on the staff.
The nurses and doctors are amazing. They treat you with respect and are very concerned about your well being. All staff members are courteous and friendly.
Who knows, because y’all keep emailing and texting me instead of the actual patient!!!!!! The patient lives in Florida, (I live in Texas) patient does NOT have a smart phone and instead of contacting that patient on home phone for …
I only give 3 stars because the nurses in the trauma ccu were phenomenal. The doctors and neurosurgeons were cold, inhumane and completely incapable of assisting us through one of the hardest moments in our lives.
Elevators are constantly breaking and slipping and employees and guests are getting stuck on them. I’ve seen roaches crawling in the halls. The carts that patient food gets delivered on are disgusting like they don’t get washed. I just don’t understand.
the nurses and doctors were very caring and professional..my only problem which is a big one me..i only had therapy a couple of times and i was afraid to come home and walk up my stairs.. i live alone and caseworker did not do her job..she …
(Recent surgery & birthed 2 children here in the past.) It was a very quality stay & experience! The nurses, doctors & staff were EXTREMELY helpful, informative & willing to answer all questions/explain unknowns. Cleaniliness was evident …
Worst hospital ever. No one listens and no one wants to actually do there job. I’ve been telling these people I’m allergic to dairy but bring food with dairy and milk. Good thing it’s not life or death. Horrible service. I’ve been here …
Hospital ER dept is failed! They did not take Covid 19 and blood work. I have seizure and Covid positive. They fast decide judge say virus send home result few my roommate and friends got positive Covid from me. I feel sorry them got upset. Hospital don’t care about Covid speed let people more sick.
I was nervous about coming in and having a hysterectomy. Erica my nurse I had in the morning made me laugh and forget that I was there for surgery. She was absolutely amazing.
Please inform your schedulers to give better directions to the building. Myself and others drove around for minutes because we were told building was behind the hospital. After I got there the check in and staff were easy and very helpful.
I didn’t get the correct treatment. Security guard really didn’t care about seizure symptoms. Antibiotics weren’t given for severe sinus infection. Aggressive with IV. CT Tech was cool
The ICU and 5 East were exceptionally compassionate with my husband’s care and his end-of-life care. We are very appreciative of their support and empathy in what was a difficult time. The Dr’s also were professional but caring, they took the time to explain procedures and outcomes after.
The doctors and nurses where nice and respectful for the most part. I did have one nurse seem rather rude, but I really think it was mostly just a bad situation only because they are severely understaffed. I got to meet some really nice …
I had the best experience here ! The nurse knew exactly what was going on and immediately started treating my symptoms! I would definitely recommend this hospital to a friend or family member!
My stay was good, the care was excellent, until its time to go, I hate how badly they treat you trying to get rid of you. I understand that when it’s time to go it’s time to go, but that shouldn’t change the treatment quality. Great thanks to my nurses, Stephanie, Yuka and Yuko, the best care takes ever.
My vaccinated daughter came in for symptoms which included extreme pain, body aches, sore throat and nausea. She was eventually diagnosed with Covid. She repeatedly asked for pain medication and was promised some but eventually had to leave …
My wait time in waiting room was about 5 minutes. I had the best nurse take care of me, thank you Mrs.Yvonne. The doctor and other staff were awesome. I would go back if ever need again.
I arrived with a relatively serious sudden onset condition and the entire staff was pleasant and efficient in providing care. The cardiac care team was particularly helpful and informative prior to and after performing a lifesaving procedure.
I went to the ER because I’d had a really bad fall and so was in terrible pain in my back. While they were able to see me quickly, and everyone was kind and caring, treatment was considerably less than ideal. The resident physician wanted …
I’m pleased. My surgery went well and the staff was outstanding but I had to wait a very long time for surgery because of staffing issues. There was only one operating room being utilized at a time with the same staff. I understand the …
I asked the doctor if they could run blood work and give an IV of fluids. He asked me why I thought I needed it. I explained I believe I am dehydrated from working 14 hours a day as a construction worker. He didn’t do blood work or give me …
Terrible experience. Would give zero stars if possible. They treat ALL patients in the ER room. They claim it’s due to not having rooms but one of their own even told me this is untrue. They have rooms but do not assign them unless you’re …
My care was excellent. My issues were with the support areas, mostly patient transportation. It took two hours to get moved from the ER to the floor once my room was available. This two hour wait was after several hours in the ER waiting …
Went to ER with issues as soon as I went through the door the employees were on the spot, they say me down took my info and with the conditions I was describing I had the employee took me straight to a room in ER. The ER professionals …
The Hospital Staff, Nurses, and Doctors were amazing. They saved my life through emergency procedures and rehabbed me out the door in less that 5 days. I am so grateful for the kind, professional, and caring service everyone gave me. I look …
Care and compassion. Mom got a lot of that after breaking her hip and needing surgery. Everyone from transport, CNAs, doctors, nurses, meal delivers, everyone was so nice and ready to help and answer questions. Thank you 3rd floor Care team …
One star due to the billing process. The nurses and staff were wonderful with my husband during his ER visit. Only issue we’re having now is that they didn’t process the visit through our insurance. We are now dealing with different health …
My experience with the Imaging Center was amazing. The staff was so helpful and pleasant through the mammogram process and follow up aspiration appointments. They explained each procedure and it helped keep me calm. Thank you all for doing such a good job at this Center.
I had a 3 week stay here in early 2021. I entered into the ER with severe heart complications as well as being 34 weeks pregnant at the time. They immedately had me in a room and a nurse from labor and delivery was there instantly to watch …
I had excellent care while i was there. Thank you to my aids. I’m sorry i can’t remember their names. Ashley, Janette and Rachel were my nurses. Thank you so much for taking such good care of me. Nurses and aides need more recognition. I …
I cannot give a star rating as we had two different experiences here. Our first experience was with the ER – a cardiac episode for my 96 yr. old mother. That experience deserves 5 stars; they were very efficient & wonderful in keeping us …
The labor & delivery staff were awesome! They were all very friendly, caring, and patient. They made sure I understood everything and always asked if I needed anything extra or had any questions. They were super sweet with my newborn and made me feel very comfortable. I couldn’t have asked for a better hospital or staff!
Friendly and attentive staff every where I went. The preop nurses were sweet and funny. They were able to keep me calm while I waited for surgery.
I stayed over night after my hysterectomy and again thr nurse and staff was …
The nurses are okay, bottom floor not really that’s why I took a star away. But upstairs they were nice and more understanding at behavioral health. Some of those nurses also seemed very annoyed by everyone there too. But overall the group …
The ER is understaffed; in fact the entire hospital is understaffed. I was in the ER for over 12 hours. I was going to be admitted, but there was not a bed available, and after being there for so long I asked to go home. It was decided I could go home, but it still took over an hour to be released.
The rooms are too small there should be one bed per room. Unable to rest, NO Privacy, patient doesn’t have a lounger to sit out of bed.. Visitors unable to sit no chairs. …
They kept insisting that I was on drugs rather than finding out what was really wrong with me. I left AMA and since found out that I was having a TIA mini stroke. When I went online and looked at my diagnosis information there was a …
I came in for left flank pain, with a history of kidney issues. They performed an ultrasound which showed kidney stones, after telling me this I was discharged. Just given a bag of fluids. My PCM saw mw 2 days later as I was still having flank pain and was given toradol.
The process and procedures were very professional and done with care and kindness. All post procedure guidelines were detailed and clear to follow. If problems were uncountered guidelines were there.
Minus the front desk attendant who wasn’t paying attention to my file that clearly states a latex allergy everyone else was really nice and the Dr. Was very sympathetic to me having a miscarriage.
Doctors will give you low dosage MG so it will take a long time to heal meaning after you finished prescription your illness is pretty much the same and charge you another doctor’s visit of $300 when they could’ve given you a higher MG and been cured already
Not friendly. Got checked out on mother baby unit triage and was given Tylenol and sent home. Went to another hospital for second opinion and was admitted for emergency c section 30 min later. My baby was in distress. Thank god I chose to go to another hospital. Would urge everyone not to go there !!!
Going to the hospital is a stressful time, bit the hospital and staff made my stay great.
The staff kept me informed and explained everything. The room and food was A+.
I would highly recommend this hospital.
this comment applies to the ER. it’s HORRIBLE!!!! they will literally watch their patients die because they don’t care enough. i don’t know how many times i’ve gone to this hospital and each time it disappoints me even more. they don’t care …
It was chaotic and stressful. No one seemed to know what the others were doing or supposed to do. Some of the nurses were considerate and helpful, but still didn’t seem informed enough to do their job properly.
I usually stay away from hospitals because of a bad experience in 2002.
However, this is nd was absolutely the best experience ever. Surgens Wonchick, Lola, Jenna making, Butt, and Dr. A. where loving kind and amazing. I an sure I …
Quick and easy. Got there early and was taken back quickly. Well ahead of schedule. Super professional and compassionate helping me off the CT scan table.
Drove from B’ham,AL, to be w my sister who had a stroke & surgery
On 3 Ctr. the floor Director, Leebeth Ortiz /Gonzalez, was simply amazing
She’s humble, compassionate, listens well. Nursing staff were all kind but I think understaffed. The hospital is amazingly clean -it looks so new!
Just recently I took my 91 year old mother into this hospital to the ER to have a follow up on her legs, in which both had cellulitis. And also because her arm was hurting her. The nurse who did the initial evaluation was very polite and …
Orange Park Medical Hospital is the worse hospital I have experienced in my 58 years of living in Jacksonville. My son was involved in a motor cross accident and ended up at this hospital. I’m in the medical field myself and I do understand …
The nurses in labor and delivery are awesome, very helpful and attentive even when they were short help. My only negative was them being low on baby formula but that’s understandable.
the ER was nasty as hell, the floor was dirty and w/ trash. the triage lady did not care. I told her that this claim was supposed to go to the VA, did not care. Never asked for my ID the BP was taken incorrectly. on the other side the …
I was scheduled for 10:30 surgery. I arrived at 8:15. I was told to be there at 8:30. They called me back for all of the pre op work right on time at 8:30. Most of it went ok. However two nurses could not get my IV started. They finally …
I was sitting in the ER waiting room for over 4 hours before they took me back. Anyone with heart condition and chest pain should not be subject to such treatment also I was put back in a room in the ER never got to go to a room upstairs …
Very good experience. Everyone was nice. Nurse Erica was great. She was able get my iv in with one try and that doesn’t happen much. The whole team was on point.
I delivered my second in august and All of the nurses I had while in L&D were absolutely AMAZING!! I would like to give some recognition to all of the nurses I had. Hanna Sheppard, Brittany Middleton, Mindy Mivar, Elsa Oblifias, kelsea …
I made all the nurses aware that I didn’t have good veins before them attempting to put an IV in and they still kept sticking me until they could find it instead of getting the ultrasound machine. It was very torturing for me.
Although they got me in quickly after a car accident, I felt like they rushed me through and found out later (at my primary care) that my rash was misdiagnosed. Speedy, yes; thorough and responsive to complaints, not so much on this visit.
ER didn’t make me happy or did they make feel they had concern for my immediate problem. Wait was way too long and I really didn’t get any answers. The doc was an intern so maybe she just didn’t have the expertise.
I would definitely recommend this facility for medical care. The wait time was very short and the staff was courteous. The team took the time to ensure that you understand what was happening. Great team.
If I could give zero stars I 100% would. My brother was admitted, he was intoxicated and severely dehydrated. They never administered fluids even though we told rescue he needed them, they then proceeded to lock him in a room to the bed and …
I dont know where to stari.. If I could give I would give 0 stars… My husband had surgery in the morning of 12/2/22, where surgical staff and nurses after his surgery were just awfull towards him and myself. The nurses yelled at him also …
I cannot express enough gratitude to my amazing OBGYN Eric Edelenbos, MD, the labor and delivery team at Orange Park Hospital (plus the labor and delivery ER team). I had many complications during labor and these providers were with me …
In the past two months, my stepdad was admitted twice. Once for internal bleeding of which the source was never determined. The second for headaches which was determined to be old bleeds putting pressure on his brain. They were insistent …
Very fast and efficient. My appointment was for 3pm. I arrived at approximately 240pm. By 3pm……I was walking out the door! All done. Awesome experience and staff very professional and courteous. Thanks
3-week-stay won’t return. The doctors are very good. With a few exceptions the nurses are either incompetent, insensitive and some even have a bad attitude. Experienced incompetence from the case managers and from the supervisors who seemed to be invisible.
Food got stuck in my esophagus Friday night, something that happened to me once before, and after an hour of trying to swallow it or spit it out I went to the hospital Emergency Room where everyone there was wonderful. From the check in …
The staff and workers at this hospital have showed me nothing by kindness but their billing department is extremely careless. I had an ER triage visit, they never collected any information from me and when i was being discharged i said “i …
I only wish that the main hospital had the same type of personal as the day surgery . the most outstanding group of doctors and nurses I have ever come across. Thank you for all your kindness..
I would like to give it a 0. When I arrived there were 3 people in the waiting room. They told us that there were no beds but that we would talk to someone soon. About an hour later a Dr called me back to a small cubbie place and asked my …
Getting information wae very difficult, the food was unbeatable, most of the staff was very good and caring, some I would not let them take care of my dead dog. My wife who was in ar the same time hadher pain pills stolen and cannotget …
I rarely had to wait more than a minute when I pushed the call button for assistance. The nursing staff was friendly and careful to explain every procedure. I admire them all for the work they do.
I had to drive myself to the ER one evening for a first time very elevated blood pressure reading. My experience was mostly excellent with the staff and doctors unlike my experience at: Ascension St. Vincent‘s off Paramor Road. My …
Worst hospital in NE Florida. Do not come here. Everything is filthy. They have cameras in every patient room monitored 24/7 by security. No privacy. The place is filthy. Floors are sticky. God forbid if you refuse to take a COVID test.
Husband head a head injury from a car accident, and was transported to the hospital for a trauma CT. The staff were amazing, kept us informed on everything our nurse was also great, he was from New York originally and was so good at his job. Great place with phenomenal staff. Thank you so much for all you did.
I would like to give a shout out to one of the tech assistants, Melissa. I came to the hospital to visit my grandmother and when I got to her room, I was told that she had been moved to another floor and area of the hospital. Instead of …
All the staff treated me with such care and respect.Beings that I’m not from Orange Park, I got lost and was late for my appointment. The staff understood my shortcomings,and I just had a great expierience all the way around. I wish my own hometown hospital was as good as orange park.
I had an incredible (ER visit) stay at Orange Park medical center. I had never been cared for, listened to and thoroughly checked inside and out like this before. They were professional, caring, compassionate and helpful. Also, the staff at …
The front desk nurse was ignorant to several patients in the waiting room. Nurse were downright nasty and short to patients. Doctors we’re incredible and registration was amazing as well. The wait was incredibly long.
On a scale of 1 to 10 … I give a 20! Received excellent care from checkin and beyond. EVERYONE nice, professional and attentive. The Doctor was extremely nice and remained until all questing were answered.
I went to orange park because it was the closet hospital. I had chest pains and I the left me I the waiting room for over 2 hours before they gave me a ekg. I finally asked them if the needed me ti go to another hospital. Because I …
I’m happy that Orange Park has this wonderful hospital. I had to visit the emergency room for a medical problem. The check-in was quick. Cosidering what test that were performed, it went probably as fast as possible.I ended staying …
First let me say that OPM has changed for the better than what it was 10 years ago in my opinion. I walked in on 12/23 for pre registration and the ladies and nurse Lois were very friendly and punctual. …
Just delivered my baby here last night. The labor and delivery team was beyond anything I could ever imagine. Every labor and delivery staff member is so accommodating and kind. I would recommend this unit to anyone having a baby!
My mother recently passed away there. They moved her around many times which we believe was unnecessary. In addition most of the nursing staff seemed to be short handed and uncaring, appearing to be aloof to the patient and family members …
Absolutely wonderful experience from start to finish, considering the circumstances ( surgery). The staff was phenomenal. Made sure I was comfortable through the entire stay,kept my family updated throughout and just truly do not think it could have went better.I highly recommend HCA.
I was at the new building & it’s beautiful & well thought out. I really feel like I received the very best radiology exam …I am a 17 yr breast cancer survivor . The examiner took her time &allowed rest whenever needed. Thankyou so much !
Great patient care throughout my outpatient surgical procedure. I think there are still some ways they can streamline their intake and replace paper processes or would be giving them a five star rating. Would return here if needed.
I had surgery on my foot and was taken care of very well. Any questions I had were answered and the post op instructions were explained completely. I have been going to Orange Park Hospital for many years now and have always had good care and caring people.
I thought I was having a heart attack. They took me back immediately! They were the most efficient, attentive and caring people I’ve ever seen in a hospital! When I was admitted, the nurses, techs, doctors, even the housekeeping woman …
I have been taken care of for over 25 years at OPMC with the utmost care and concern. I recently had to have a routine procedure and my experience with the new HCA facility was exceptional. All the staff I came in contact with in the …
All of you are Awesome! Your entire team does a fantastic job keeping patients safe while you help them heal. Your leadership teams are giving 100% and want Orange Park to be one of the best places to receive care and to work. You all do …
The worst, worst experience I’ve ever had. They lie to you, over and over. Tell you 1 day, go home in morning. Then after 6 days still don’t know. A few great nurses some won’t even come in a room. And don’t get started on food. I would not …
Everyone was very nice from admissions to the discharge nurse! The facility was very clean. It was great to know step by step what was going on. It definitely helps alleviate stress of a loved one in surgery.
I had some of the nicest people take care of me. From my check in time until the time i left the facility i was treated very kind. The only thing i had issues with was my iv. When it was removed from my arm i bled internally. It always …
The pre surgery team was very nice and helpful (even at 0530 in the am) The anesthesia team was absolutely amazing.
I woke up feeling like 1000 bucks and that has never happened before!! The …
Would most definitely, and highly recommend services at this hospital. I was anxious about some required surgery needed, but this team of folks (from the receptionist upfront, to the doctors/nurses in the back), were so helpful, and …
The nurses where assigned to us where great. The problems started with them pharmacy. They gave my wife a lower milligram of all here medications that she takes and would not give her the medicines on time either. This resulted in missing …
Very kind staff. Place was clean. Had 6 at least different ladies coming in and out of my room checking on me. Kept me informed of everything going on. Would highly recommend. Everything went very smooth. Best hospital hospitality I have ever received.
The staff and physicians were amazing. Cindy and Tony were so kind and explained every step. My privacy and dignity where first and foremost. I’m thankful to have such caring and friendly care providers in Clay County. Thanks OPH for taking care of me!
Courteous pleasant staff. Seen within 5 minutes. Wait time for labs and CT scan was shorter than stated times.Would go there again if needed. I retired from Memorial hospital but their free standing er is too far away for me to go to.Glad to have a good one on my side of town.
The HCA Florida Orange Park Hospital is a full-blown hospital that can handle your emergency needs and major procedures seemingly very simply. They have all the medications that you need and the nursing staff to provide them. While in the care of the hospital, you don’t have a care in the world. Food is okay, not bad. Impressive.
This ER is a flipping joke they had my mother-in-law waiting over 12 hours before being admitted she asked her nurse when she was going to be admitted 5 min later there is magically a room available then when we where trying to get a hold …
My Husband, Bobby, was the patient. We were transported by ambulance from St. Augustine. He was treated immediately, they kept us up to date with their care plan. Everyone from ER staff to ICU staff and everyone in between that took care of …
My Mother was admitted through emergency on a Monday evening and she stayed for about a week. I contacted the Patient advocate about Dr and Staff not checking in with us during the first part of her stay. Several issues with nursing staff …
Honestly this is where my son was born and the maternity ward is great, but the folks in the ER seemed to not have a sense of urgency AT ALL. I get that not every condition is as significant as others, but if you’re experiencing the issue …
I went in to the ER after being rear ended by a big truck pulling a horse trailer.. I was asked by the triage nurse what hurts and I said everything to which she replied very rudely “ it’s a rear end ,it can’t be everything” so I said “ my …
Emergency rooms people were ok, but the rooms itself are horrible. The floor was dirty, the trash can was full, there was no paper towels, and the one seat provided for the family was hard to sit in for hours. Once admitted to the …
Day Surgery, the staff was very meticulous and professional. The super short nurse Shirley, was gentle and empathetic. Tessi, and the student NS Lindsey were very attentive to both myself and my husband. The PT Tim was very patient and had a great sense of humor. Thank you all!
The staff was amazing on a VERY BUSY day. Yes we waited but we were not ignored and it was worth the wait. I cannot say enough good things about everyone I met during my time there. I felt safe and well informed of everything going on.
I had foot surgery on 10/13/22. The medical staff was great. Sarah was my preop RN, gave great care. Dr. Raquel was the anesthesiologist, explained everything very well. I can’t remember everyone’s name, but all were very friendly and …
My husband had surgery here and everyone was very accommodating and friendly. Destiny and Margaret in day surgery made him feel comfortable. He had another nurse and I apologize I don’t remember her name. They were all wonderful. Holly in …
Our family experienced care here early one morning. We were quickly put in a room and seen by the nurse. While there were waits for tests, it was nothing compared to waiting at an ER downtown. The communication was often and consistent. Our questions were answered quickly and respectfully.
I have never had a rude nurse till this surgery. I had to wait in recovery for a room, because of Hurricane Ian the hospital took in assisted living people, the 4 p.m. to 5:30 p.m. nurse let me know in every action she did not care for me. …
Got a room this visit I was not stuck out in a hall. Staff very nice and polite. I had been promised food after surgery. I got bread and turkey sandwich with no mayo. Told them I heard them order my dinner. WELL next morning when breakfast …
It was great at first. They did a CT scan that took the radiologist that was at another facility to read it. That took 3 hours. Then the nurse seemed like she wasn’t sure of what she was doing. She kepted having to have a oriental nurse to …
The staff was great! From the time of arrival when validating my info, confirming my awareness of the procedure, keeping me comfortable and aware as each step was taking place everyone was cordial and accommodating. Everyone had a smile and I felt positive vibes around me throughout the time I was there.
Check in went well. Nurse Holly did an excellent job prepping me for surgery. Check out Nurse Kathy explained everything to me and was excellent. But the OR nurses have NO compassion for their patients. They were ruff shaving me and they …
It was an actual good experience as always. I have been a loyal patient of this hospital since 2011 since I moved from Miami to Jacksonville. I have always a good experience with the staff and the doctors. This time I like to mention that …
I just wanna say there is a walking angel on the labor and delivery floor and her name is Lauren. Without her I wouldn’t have been able to have my baby vaginally. She really went absolutely above and beyond for me and exhausted every last …
The nurses and doctors were wonderful but honestly I thought it was horrible that patients were left to sit in the waiting room for their entire stay. I was in a great deal of pain and there wasn’t even a place to sit. I understand the ER …
Overall I was not pleased with the experience I had at Orange Park Hospital. It was obvious they were understaffed. I came in through the emergency room and was admitted to the hospital were I stayed overnight and into the next evening. I …
What I loved most was the very short wait time. I’d been to 3 different hospitals in 3 days and 2 the night I went here and was pleasantly surprised at how quick I was seen. Everywhere else I’d been to it was taking 4-5 hours to be seen. It …
4 hrs & no doctor ever stopped by. came to the ear for a legitimate concern of my daughter but no one checked on her. I understand there are other patients but that does not mean they can just neglect. My daughter was medicated since she …
Very clean an comfortable one of the night nurse his name was Keith was great very helpful an answered questions. The day nurses were ok but can do better especially since they was going to give me my night medication for morning meds …
I’ve worked for HCA Orange Park for almost 3 years. I just want to publicly say it’s a great place to work. I work in postpartum, mother/baby and absolutely love it. The nurse manager Keisha and director Suzanne are simply amazing. They’re …
I’m so grateful for my labor & delivery team. Everyone took wonderful care of me & my baby. Ginny, RN was AMAZING! She was very diligent when it came to repositioning me with the peanut ball. She also helped coach me though the entire …
The labor and delivery nurse Lauren was amazing! Very nice and patient. Made sure I was able to understand everything that was going on and the medicines they were giving me. She made sure all my needs were met with an amazing attitude. Not to mention she was the only nurse in a full labor and delivery triage. Lauren was amazing!
The emergency room staff were very caring and gentle with my wife. They ran every test possible and although they were negative results, they kept trying.unfortunately, she relapsed at home and was transported to Putnam County, but because …
The people at the Orange Park Hospital imaging center are most helpful and kind. Better than other Hospitals. They make it easy to obtain my medical records. …
Recently had a major surgery at this hospital. The nurses are absolutely amazing! Everyone was so tentative and kind. They made sure I was comfortable and aware of everything going on. The anesthesiologist and surgical team were all very …
Excellent care for my mother. Nurses and CNAs were top notch and caring. Communications with family members were thorough and timely. My mother was very pleased with the food as well.
Inattentive, inefficient personnel on all services. I am allergic to adhesive and strongly advised everyone of that fact. It has also been a part of my medical record for many years. To close an incision, operating room personnel used …
Athena the Physical therapist was so nice, Alek the nurse, and all of the rest of the staff treated us so well. We appreciated all they had done to help my husband find what was wrong and treat him accordingly. They were great!
Long wait time, emergency cleared out and I had to ask after 4 hours if I would be seen. The scurried quickly to get me a bed. I went in with extreme back & shoulder pain and left in extreme pain after no relief for 5 days. I wouldn’t …
Called in tonight about some abdominal pain I been having. I guess I was transferred to the nurse triage she was very rude. Very unhelpful I ended up hanging up the phone . I was already not feeling well and then to talk to someone uncaring …
I want to shout out nurses Erica, Salina, and Hollie in the day surgery preop for their great care, attentiveness, and kindness when I was there today for my outpatient surgery!!! Thank you so much! ❤
60% of the staff were nice. The smell was bad. Outdated equipment and furniture. First night there the nurse and Pct didn’t check on me at all. Although they passed down during shift change vitals and treatment they never took or did. Staff …
I went to the ED this morning at 0130 with the worst pain I’ve ever experienced with what I thought was a massive inner ear infection. I had been to urgent care earlier that day and was given antibiotics. I took them and tried to go to bed …
HCA hospital is the best for me base on my experience they are so nice the nurses there and the surgeon they are so very nice thank you so much nurse “Missy” 😊.. …
I arrived here at 3:30. It’s 7 pm and I’m still sitting here. The lady at the front desk was very rude. I wanted to know what was taking so long. She said she called me several times. Like I told her there was no way. I sat there I never moved. This is one Er I want return too. The doctor was very nice. He apologized for the wait.
The Nurses on the labor and delivery floor and postpartum were sooo amazing. Thank you to my doctor ( E. Edelenbas) you are the absolute best in what you do. (Nicest doctor you will ever meet) Nurses Lauren P. And Raneem. I couldn’t have …
The service was outstanding from the moment I walked into OPMC. The Perón who attended me at the registration booth was extremely nice and provided a great customer service. The waiting time was not bad at all because it give me time to …
As a patient (in more pain than I have ever been in before) I was not the best. I was sensitive and disgruntled to anything not going my way, both physically and mentally. Everyone involved in my visit here made me feel like family. Even in …
When I got there I had severe abdominal pain. The doctor feels my stomach and says it could be my pancreas. They do blood work and an ultrasound. He comes in and discharging me because they could not find anything abnormal. I get home and …
Awesome people work here. Great Doctor and nurses. Just please make sure the gown is washed. It had a bad smell of old sweat. Other than that, most of you are very caring and great at what you do.
Gave birth here april 14th 2022. Hospitality has been amazing from admission to post birth. Nothing but the sweetest nurses april Brandi summer Maria and SO more . They have all been so charismatic even in delivery. They allowed my daughter …
I have high praise for OPMC. I ALWAYS get excellent care. The nurses, doctors, and EVERYONE go above and beyond their duties when I am there. I have been hospitalized four times and each time is better than the last. One time 15 days with …
Horrible. I was treated less then civil from the time I called 911 to the time I pulled my iv out and walked out of that hospital. I will never call for help again.
My experience was fast and pleasant if I must say for me going to the emergency room for a broken toe.
I was admitted to the hospital after going to the ER for extreme abdominal p ain and no prior history or trauma. Apparently I had a rupture in my large intestine that encapsulated itself. All seemed good until I was tried on a regular diet …
I had a heart ambulation. Everything was quick and efficient. I had great care and wasn’t concerned about the care I was getting. I had constant attention and all of the staff was courteous and knowledgeable. One of the best medical visits ever!
My experience at orange park medical center ER was amazing. From when I walked in until I walked out. The staff was Amazing!!!!!! First the check in man then it was Lopez who took my blood then here comes the wonderful Dr Meagan she was …
Went into the ER with pain, they found the cause and scheduled surgery for the next available time, everyone was very professional, explained everything to me and was very attentive. I was there for 5 days. I was only supposed to be there …
One of the worse hospitals you can get care at. As we speak my mother in law is in the emergency room. She’s been their since yesterday at 2pm. Still no word about her getting put in a room. But it could take 2/3 days before she gets a …
I would like to give a public thank you to a few hero’s that work here that I was able to encounter. Often times you go to emergency rooms you feel neglected, not cared for, or not heard. Nurse Jolie, M.A Matthew, and Dr. Hoffman. Are all …
Fell Thanksgiving morning. Broken femur and knee cap.Quick efficient. Explained everything. Answered all my and my families questions.
Admitted for cardiac issue. I was transferred to observation from the ER where I remained until 1 AM in the morning and then transferred to a hospital room. Several doctors and case managers came through the room but none explained in any …
Everyone from the start of my visit until I left was very nice, friendly, and addressed all of concerns. I Would recommend.
One of the WORST experiences we’ve EVER had!!! Dr. Singh is one of the WORST doctors I’ve ever had the misfortune to have to deal with. He doesn’t listen, makes changes haphazardly and doesn’t care about the patient. In addition, due to …
My name is Jessica and I had my baby on April 8 2021. I will say the maternity unit staff is amazing they exceeded my expectations. Every staff member was kind and respectful. Nurse Joy is a veteran and one can tell. She eased my nerves was …
A friend of mine had his pacemaker put in here. The doctors and nurses great! He was out of the hospital the day after surgery and feeling much better thanks to Dr. Sabbah and the electrophysiology lab.
Both parents ended up there at the same time. There number one complaint was the lack of communication and punctuality. My suggestion is don’t tell an 86 year old we will do something in the morning and not have it happen until late in the …
I went there for a ATV accident, And the nurses that took care of me from 8-14 thur 8-15 they were absolutely amazing! I was so greatful to have these amazing nurses take care of me!
The staff was extremely courteous and welcoming. Definitely recommend this hospital to everyone.
Went for a mammogram in new bldg. it’s very nice. Wait time was short. Everyone from front desk to everyone in the back including radiologist were very nice and extremely thorough
The visit was great All associates very professional & helpful before and after my surgery
My father did have great treatment in the ER, but all went south after that. He is 83 years old, has leweybodies dementia, diabetes and was brought in for a possible stroke. He didn’t have a stroke, but actually an infection. He was put in …
(32 weeks pregnant) It was horrible, waited for five hours almost, only to have a elderly doctor come in and make snotty comments and discharge me without doing any test, went to another hospital the next day and I’m glad I did because …
Exceptional care. Always kept informed. It was obvious that the patient and family was the main priority.
I was mis diagnosed after being in a bad car wreck and taken by ambulance to this hospital the doctor didn’t touch me or look at my body to see if I had any bruising or marks I will never return being thy said I had bruised ribs I went to …
Staff needs additional training. Few were understanding, many were abrupt and not sensitive to our emotional state during an unexpected visit.
I found it very difficult actually impossible to speak with the doctors after my husband came out of ICU. He was brought in by ambulance due to stroke and seizures and he was taken off all his medications and I was never consulted about it.
Great place. Warm welcome and appointment was on time. Procedure explanation was great.
I am the daughter and Power of Attorney for my 87 year old mother who fell at home about 4:30 a.m. on February 8, 2022. She has a history of having three stokes, and expressive aphasia as well as an inability to plan, organize, or analyze …
Emergency room–What is the deal with the chairs for treatment. The most uncomfortable situation. I was sick, throwing up, dizzy and severe headache. I was completely treated in the chair, -from iv to blood work , meds to diacharge. They …
I was pleasantly surprised to see just how well this hospital provides excellent care. The staff was professional and very nice from the time I walked in.
Daughter calls me crying because her mom passed away. She died Sunday the 10th of July and the family was not called until Thursday the 14th. That call was made by my stepdaughter to check up on her mom. All anyone is being told is it must …
My son’s 40yo brother/best friend had a motorcycle accident, (THANK YOU FLA FOR NO HELMET LAW!!) resulting in trauma head injury along with other injuries, he was transported here, admitted to trauma ICU. Kudos for everyone’s efforts, …
it was an absolute horrific experience…I was looked upon by several different medical personel and was in the waiting room/frosty room for a period of 12 hours before I was taken back to a room because they said there were no beds …
This is the worst hospital I’ve been in don’t get pain meds on time case nanager has an attitude. Don’t think he know what’s he’s doing. Given to much pain meds etc…..
Disappointed in this hospital. My mom is back again (idky she decided to come back here).the 1st time she was there the stuff was very uninformative & several were very unprofessional. Everything takes hours longer than the scheduled times …
Everyone I encountered was really nice and accommodating except the lady at the front desk that checked me in. Don’t know if she was having a bad night but she was rude. I feel like if she had listened to my symptoms leading up to my …
Absolute incredible pre and post op treatment with what I can only describe as a phenomenal team on Thursday April 28th. Sarah my preop nurse was thorough and patient, my anesthesiologist was literally the absolute perfect person to deal …
All the way from the very front of being checked in triaged and taken to the back doctors nurses everybody very caring and empathetic and did everything in their power to help my pain.
I would have like to have been better informed about what was going on with my husbands surgery and recovery. Otherwise everyone was very pleasant when approached. I never felt guilty about going up and asking questions.
Ridiculously expensive. They also make you pay upfront what they think your insurance won’t cover. That’s backwards. They should file everything through the insurance company then bill the patient for any unpaid expenses. It cost me over a …
I had surgery on 5/16/22 I will say I had reservations going in I had heard that the care was not the best at Orange Park Medical Center or the new HCA . The experience I had proved all the rumors were wrong. From the time I checked in …
Excellent! Greeted when we walked through the doors. Took me right away, nurses, PA and doctor were professional, were courteous, as well as the staff in the X-ray department. All went well. My time there was no longer than one hour and 45 minutes.
Great place when I’ve been but the “housekeeping” steals EVERYTHING. My room mates July and Gaelle come home with “lost and found” patience things as well as bags of trash bags and pads. So if you go here and see them, watch your stuff.
Wonderful experience with caring nurses and very informative providers that made sure I understand everything every step of the way.
I was extremely impressed with the entire staff.
I experienced an allergic reaction to a medication and they saw me immediately. They acted quickly and got me as comfortable as possible given the situation. I am very grateful that they were there and provided me medical assistance so quickly.
I received excellent care at this hospital for a recent back surgery. Every doctor and nurse provided me with all the information I needed for a comfortable and speedy release from their care .
Thank you for the best possible hospital stay .
WoW!!!! Never thought I could be so impressed with a hospital. Seriously the best service I have ever received in any establishment. Dr Deaton and his team deserve an award. It was the most organized, fast a loving experience I’ve ever had. …
I have had two prior bad experiences at the former Orange Park Medical center. My father was taken to the ER Wednesday at 3:19 a.m.. the emergency room waiting room was freezing cold but the attendant there brought both me and my daughter …
1st let me just say I am a previous HCA Orange Park Medical Center employee and in my experience working here was NOT the greatest experience, but working at my previous HCA facility Northwest Medical Center in South Florida was great! …
I can’t say enough about this hospital. Had a stent placed in my carotid artery on 4/22/22. If it hadn’t been for my nurse Teresa in ICU don’t think I would have survived. I had a bad bleed out and her quick action got it stopped. Thank you …
Worst experience of my life!!!!! I was admitted into labor and delivery to give birth two months ago. The only time I had a nurse in my room was upon our request (we had to go looking for her twice). For 6 hours I was ignored by hospital staff while in active labor. No nurse, no pain medication, no checks for dilation.
I had 2 M R I ‘s made at. This hospital about one month ago. Facilities were spotless and e ery employee I came in contact was patient centric. Test requires a 45 minute encampment in the MRI device but they gave me earphones and allowed …
Ive received excellent help from this hospital several times!! For myself and my kids while we lived in Middleburg.
I was at the hospital to have a baby & all the nurses and labor staff were absolutely wonderful! They continuously checked on me before and after having my baby and made sure I took all my necessary pain medicine to prevent any excessive …
I arrived at the hospital at 9:30 and was not seen until after 11:00. I had an appointment at 10:00, had to go to the check in window and ask if they forgot about me. My procedure was being done, the nurse on duty had a question she wanted …
I live in Orlando and was worried about going to an emergency room in another city. I was extremely surprised. Everyone from the beginning to start was extremely kind, friendly, and professional. The two doctors I saw along with a few nurses were outstanding and I couldn’t have asked for better help. Thank you very much!
The staff here was wonderful to me; even when I wasn’t being the nicest to them. They all have big hearts and really care about each patient they were seeing. The only reason I won’t give all 5 stars is because, much like every other …
I fell two weeks ago & was brought to Orange park hospital by ambulance.My left arm was xrayed from multiple angles. I was told I had no broken bones. Two weeks later, I went to an orthopedic specialist for a second opinion. Turns out, l have broken bone in my wrist and another broken bone in my elbow.
OPH Charged me $1200 for MRI and didn’t follow the doctor’s orders. Now he’s sending me to another imaging outfit who will hopefully get it right.
That was a bad experience.
The nurse placed the cast on my leg backwards post ACL surgery. I was in pain for 2 days before my PT was able to notice this.
After suffering extreme discomfort in my right leg for a couple of days, I couldn’t fall asleep. So, off to the ER at midnight. It’s not a visit I was looking forward to. However, when departing a couple of hours later, my wife were/are …
I had surgery last week at OP hospital and received wonderful care by the staff. My surgeon Kara Wanchick and team were fantastic, and special thanks to my nurse Stacy in Recovery. Professional and caring. Highly recommended.
Diane Ford
Patient’s are not a priority. The Team Heath Hospitalist doesn’t communication with the consult physician’s or other departments. The dollar has taken over patients care.
My mother has been here for a month and this has been THE WORST hospital staff I have ever had experienced.
Will never bring my loved ones here EVER again.
I was in Orange Park Surgery Center and had a pleasant experience. I was taken back as scheduled, and for every area I was in from checking in, pre-op, surgery, recovery, and taken to the car, was a really good experience. Everyone was …
Having surgery is always nerve-wracking. But everyone, from check in, to pre op nurses, anesthesiologist too the surgeon made me feel so comforting and relaxed. Everyone was extremely nice and I felt safe. Surgery went well and my after care was just extraordinary. So thankful to everyone there and want incredible care they gave me.
Bone Density Scanner broke down. I have to reschedule. Wasted half my day going up there, waiting, changing clothes, waiting more, changing back into my clothes to leave and not have the scan done.
I have nothing but good to report on this first rate facility . Through 30 years our large family has been served very well, be it sports injury, sickness and trauma . Seems to be that like anywhere you go , you receive the kindness ,patience and respect you yourself give to others .
ER!!! Was the best but when i went to the 3rd floor Disrespectful…was very rude to my daughter she makes decisions for me regardless when she had refuse stuff that was not able to do cause of my health at the time and was basically told …
The facility was clean, faculty was Knowledgeable and friendly. They focused on my problem at hand and conducted the tests I needed in order to be discharged.
The doctors and nurses was courteous they told me everything I need to know about my mother and her situation I think it was a very good
My opinion is the level of care has gone down since HCA took over.
The “vertical rooms” in the ER are ridiculous. A cost motivated decision with …
My mother had surgery here a week ago and is now having many complications , she was taken to the er last night at 10:00 it is now 2:00 the next day and no one has come to see her . They took her out of her room and put her in the hall way to reserve the room for another patient because she was”to stable “ this hospital can go to he// .
Upon discharge my husband’s paperwork with his doctor’s appointments and watchman card was lost… delayed us leaving for over 2 hours..information had to be sent via mail.Other than than very nice experience
The experience at the facility was good. Would have rated higher but reports NEVER make it to my doctor from this hospital. Very frustrating
I had a wonderful experience with labor and delivery for the second time. The Doctors, nurses and staff are efficient, kind and knowledgeable.
Staff at the initial emergency hospital as well as at the main campus were both professional and personable.
This place is a DEATH TRAP. IHAVE NEVER SEEN a more horrific place in my life. I wouldn’t take a sick animal here. I have been in a war zone. If I had to choose between this place and a war zone, I would take the war zone a hundred …
Caring and kind staff from pre op to OR to PACU. Tim in physical therapy was amazing. Marian, Martina, Kelly, Cathy, Ryan, Dr. S. MDA, and Dr. Lincoln and his team. Love you all. G-D bless you.
My daughter was born here on the 26 of August & her shoulder was broken they let me bring her home didn’t do anything to her arm. I took her to Baptist hospital they kept her and told me a lot of things. She scored a 3 on the apgar scale. They get no stars.
Orange Park Hospital is one of the best hospitals that I’ve ever been taking care of at their cardiovascular wing is probably number one in my eyes the nurses and health professionals helped me out tremendously and very expediently thank you William Alson
My wife’s visit was great. She highly recommends them for a biopsy. They made her feel comfortable.
Recently had a mammogram done I noticed my arm band has a different doctor name on it and told the girl that is not my PCP and please change it because it would create a problem later when they send my results she continued to say it was ok they know where to send it and just wear the arm band anyway.
I got asked why I was back at the hospital like I was a bother. I got told to see my primary care doctor which is the reason I was in the hospital in the first place. I think throwing up non stop is a valid reason to be in the hospital.
If I could give this place zero stars I would. I was seen in the ER on Saturday for issues I was having with my pregnancy. This emergency room is disgusting wall to wall people and never once did I see a single thing in this place get wiped …
This ER doctor staff is a joke, as a patient I was asked by one of them to sign a paper like I was positive to monkeypox just because I had a bad fever and a few blisters on my skin, instead of running some test they kept telling me this …
Went to see if my girlfriend had a miscarriage and she took blood test, literally 4 hours later the nurse came and said she has to take another blood test which made us even more upset. When we get to the back two nurses couldn’t even get …
My cardiologist told me to go to the ER right away because my blood pressure was over 180. I was there over 3 hours and while I was there my blood pressure went over 200! They released me when my blood pressure was 188! Yet my discharge …
I ended up back in the hospital 2 days after being discharged from this hospital….. They were VERY unprofessional and never had an answer to any question I asked. The surgeon was VERY rude and they put in my paperwork they had inserted a …
This is the worst hospital. My sister passed away and we were not notified. We found out by way of a funeral home. The nurse supervisor was very nasty and she hung up the phone in my face. Her name is Susan. I was asking questions trying …
Do NOT go to this emergency room. The first time I came here I had gotten into a car accident when I was 4 weeks pregnant. They told me I wasn’t pregnant and refused me care, my baby could have died because of them. I came back again …
Did In Hosp Rehab. after hip replacement
It was very good, Md, staff, care.
Hopefully will never have to do again. …
I had my weight loss surgery done here last week. The staff, nurses, doctors and everyone were so nice and accommodating. Honestly even the people who were complaining loudly about stuff not going their way didn’t put a damper on the staff.
The nurses and doctors are amazing. They treat you with respect and are very concerned about your well being. All staff members are courteous and friendly.
Who knows, because y’all keep emailing and texting me instead of the actual patient!!!!!! The patient lives in Florida, (I live in Texas) patient does NOT have a smart phone and instead of contacting that patient on home phone for …
I only give 3 stars because the nurses in the trauma ccu were phenomenal. The doctors and neurosurgeons were cold, inhumane and completely incapable of assisting us through one of the hardest moments in our lives.
Elevators are constantly breaking and slipping and employees and guests are getting stuck on them. I’ve seen roaches crawling in the halls. The carts that patient food gets delivered on are disgusting like they don’t get washed. I just don’t understand.
the nurses and doctors were very caring and professional..my only problem which is a big one me..i only had therapy a couple of times and i was afraid to come home and walk up my stairs.. i live alone and caseworker did not do her job..she …
(Recent surgery & birthed 2 children here in the past.) It was a very quality stay & experience! The nurses, doctors & staff were EXTREMELY helpful, informative & willing to answer all questions/explain unknowns. Cleaniliness was evident …
Worst hospital ever. No one listens and no one wants to actually do there job. I’ve been telling these people I’m allergic to dairy but bring food with dairy and milk. Good thing it’s not life or death. Horrible service. I’ve been here …
Hospital ER dept is failed! They did not take Covid 19 and blood work. I have seizure and Covid positive. They fast decide judge say virus send home result few my roommate and friends got positive Covid from me. I feel sorry them got upset. Hospital don’t care about Covid speed let people more sick.
I was nervous about coming in and having a hysterectomy. Erica my nurse I had in the morning made me laugh and forget that I was there for surgery. She was absolutely amazing.
Please inform your schedulers to give better directions to the building. Myself and others drove around for minutes because we were told building was behind the hospital. After I got there the check in and staff were easy and very helpful.
I didn’t get the correct treatment. Security guard really didn’t care about seizure symptoms. Antibiotics weren’t given for severe sinus infection. Aggressive with IV. CT Tech was cool
The ICU and 5 East were exceptionally compassionate with my husband’s care and his end-of-life care. We are very appreciative of their support and empathy in what was a difficult time. The Dr’s also were professional but caring, they took the time to explain procedures and outcomes after.
The doctors and nurses where nice and respectful for the most part. I did have one nurse seem rather rude, but I really think it was mostly just a bad situation only because they are severely understaffed. I got to meet some really nice …
I had the best experience here ! The nurse knew exactly what was going on and immediately started treating my symptoms! I would definitely recommend this hospital to a friend or family member!
My stay was good, the care was excellent, until its time to go, I hate how badly they treat you trying to get rid of you. I understand that when it’s time to go it’s time to go, but that shouldn’t change the treatment quality. Great thanks to my nurses, Stephanie, Yuka and Yuko, the best care takes ever.
My vaccinated daughter came in for symptoms which included extreme pain, body aches, sore throat and nausea. She was eventually diagnosed with Covid. She repeatedly asked for pain medication and was promised some but eventually had to leave …
My wait time in waiting room was about 5 minutes. I had the best nurse take care of me, thank you Mrs.Yvonne. The doctor and other staff were awesome. I would go back if ever need again.
I arrived with a relatively serious sudden onset condition and the entire staff was pleasant and efficient in providing care. The cardiac care team was particularly helpful and informative prior to and after performing a lifesaving procedure.
I went to the ER because I’d had a really bad fall and so was in terrible pain in my back. While they were able to see me quickly, and everyone was kind and caring, treatment was considerably less than ideal. The resident physician wanted …
I’m pleased. My surgery went well and the staff was outstanding but I had to wait a very long time for surgery because of staffing issues. There was only one operating room being utilized at a time with the same staff. I understand the …
I asked the doctor if they could run blood work and give an IV of fluids. He asked me why I thought I needed it. I explained I believe I am dehydrated from working 14 hours a day as a construction worker. He didn’t do blood work or give me …
Terrible experience. Would give zero stars if possible. They treat ALL patients in the ER room. They claim it’s due to not having rooms but one of their own even told me this is untrue. They have rooms but do not assign them unless you’re …
My care was excellent. My issues were with the support areas, mostly patient transportation. It took two hours to get moved from the ER to the floor once my room was available. This two hour wait was after several hours in the ER waiting …
Went to ER with issues as soon as I went through the door the employees were on the spot, they say me down took my info and with the conditions I was describing I had the employee took me straight to a room in ER. The ER professionals …
The Hospital Staff, Nurses, and Doctors were amazing. They saved my life through emergency procedures and rehabbed me out the door in less that 5 days. I am so grateful for the kind, professional, and caring service everyone gave me. I look …
Care and compassion. Mom got a lot of that after breaking her hip and needing surgery. Everyone from transport, CNAs, doctors, nurses, meal delivers, everyone was so nice and ready to help and answer questions. Thank you 3rd floor Care team …
One star due to the billing process. The nurses and staff were wonderful with my husband during his ER visit. Only issue we’re having now is that they didn’t process the visit through our insurance. We are now dealing with different health …
My experience with the Imaging Center was amazing. The staff was so helpful and pleasant through the mammogram process and follow up aspiration appointments. They explained each procedure and it helped keep me calm. Thank you all for doing such a good job at this Center.
I had a 3 week stay here in early 2021. I entered into the ER with severe heart complications as well as being 34 weeks pregnant at the time. They immedately had me in a room and a nurse from labor and delivery was there instantly to watch …
I had excellent care while i was there. Thank you to my aids. I’m sorry i can’t remember their names. Ashley, Janette and Rachel were my nurses. Thank you so much for taking such good care of me. Nurses and aides need more recognition. I …
I cannot give a star rating as we had two different experiences here. Our first experience was with the ER – a cardiac episode for my 96 yr. old mother. That experience deserves 5 stars; they were very efficient & wonderful in keeping us …
My visit was wonderful everyone was so friendly and nice especially nurses and doctors. I would definitely recommend this hospital.
Easy location to access. No busy waiting room. Very pleasant reception person and radiology technician.
The labor & delivery staff were awesome! They were all very friendly, caring, and patient. They made sure I understood everything and always asked if I needed anything extra or had any questions. They were super sweet with my newborn and made me feel very comfortable. I couldn’t have asked for a better hospital or staff!
Friendly and attentive staff every where I went. The preop nurses were sweet and funny. They were able to keep me calm while I waited for surgery.
I stayed over night after my hysterectomy and again thr nurse and staff was …
The nurses are okay, bottom floor not really that’s why I took a star away. But upstairs they were nice and more understanding at behavioral health. Some of those nurses also seemed very annoyed by everyone there too. But overall the group …
The labor and delivery nurses and staff were amazing including Dr. Lydon. My experience with all the nurses were great. NICU nurses ⭐⭐⭐⭐⭐
I had surgery and the nurses were wonderful. They took good care of me and all were professional
The ER is understaffed; in fact the entire hospital is understaffed. I was in the ER for over 12 hours. I was going to be admitted, but there was not a bed available, and after being there for so long I asked to go home. It was decided I could go home, but it still took over an hour to be released.
They took really good care of us attended to me and my grandson right way great nurses and doctors take care ofyou.
The rooms are too small there should be one bed per room. Unable to rest, NO Privacy, patient doesn’t have a lounger to sit out of bed.. Visitors unable to sit no chairs. …
The lady that did the procedure kept me
Calm and was so easy on me.. if you can read this.. you are awesome ma’am ❤️
Nurses where outstanding, and have my respect during my visit. A big shoutout to Nurse Lauren from ICU Trauma, she was a real Gem. thanks Lauren.
They kept insisting that I was on drugs rather than finding out what was really wrong with me. I left AMA and since found out that I was having a TIA mini stroke. When I went online and looked at my diagnosis information there was a …
I came in for left flank pain, with a history of kidney issues. They performed an ultrasound which showed kidney stones, after telling me this I was discharged. Just given a bag of fluids. My PCM saw mw 2 days later as I was still having flank pain and was given toradol.
The process and procedures were very professional and done with care and kindness. All post procedure guidelines were detailed and clear to follow. If problems were uncountered guidelines were there.
Minus the front desk attendant who wasn’t paying attention to my file that clearly states a latex allergy everyone else was really nice and the Dr. Was very sympathetic to me having a miscarriage.
Doctors will give you low dosage MG so it will take a long time to heal meaning after you finished prescription your illness is pretty much the same and charge you another doctor’s visit of $300 when they could’ve given you a higher MG and been cured already
Not friendly. Got checked out on mother baby unit triage and was given Tylenol and sent home. Went to another hospital for second opinion and was admitted for emergency c section 30 min later. My baby was in distress. Thank god I chose to go to another hospital. Would urge everyone not to go there !!!
Going to the hospital is a stressful time, bit the hospital and staff made my stay great.
The staff kept me informed and explained everything. The room and food was A+.
I would highly recommend this hospital.
this comment applies to the ER. it’s HORRIBLE!!!! they will literally watch their patients die because they don’t care enough. i don’t know how many times i’ve gone to this hospital and each time it disappoints me even more. they don’t care …
It was chaotic and stressful. No one seemed to know what the others were doing or supposed to do. Some of the nurses were considerate and helpful, but still didn’t seem informed enough to do their job properly.
I usually stay away from hospitals because of a bad experience in 2002.
However, this is nd was absolutely the best experience ever. Surgens Wonchick, Lola, Jenna making, Butt, and Dr. A. where loving kind and amazing. I an sure I …
Quick and easy. Got there early and was taken back quickly. Well ahead of schedule. Super professional and compassionate helping me off the CT scan table.
Drove from B’ham,AL, to be w my sister who had a stroke & surgery
On 3 Ctr. the floor Director, Leebeth Ortiz /Gonzalez, was simply amazing
She’s humble, compassionate, listens well. Nursing staff were all kind but I think understaffed. The hospital is amazingly clean -it looks so new!
Just recently I took my 91 year old mother into this hospital to the ER to have a follow up on her legs, in which both had cellulitis. And also because her arm was hurting her. The nurse who did the initial evaluation was very polite and …
Orange Park Medical Hospital is the worse hospital I have experienced in my 58 years of living in Jacksonville. My son was involved in a motor cross accident and ended up at this hospital. I’m in the medical field myself and I do understand …
The nurses in labor and delivery are awesome, very helpful and attentive even when they were short help. My only negative was them being low on baby formula but that’s understandable.
the ER was nasty as hell, the floor was dirty and w/ trash. the triage lady did not care. I told her that this claim was supposed to go to the VA, did not care. Never asked for my ID the BP was taken incorrectly. on the other side the …
I was scheduled for 10:30 surgery. I arrived at 8:15. I was told to be there at 8:30. They called me back for all of the pre op work right on time at 8:30. Most of it went ok. However two nurses could not get my IV started. They finally …
My wait time to see a doctor was quick! They were kid and very helpful! I felt they cared.. I came in alone! I am thankful for the service I received!
I was sitting in the ER waiting room for over 4 hours before they took me back. Anyone with heart condition and chest pain should not be subject to such treatment also I was put back in a room in the ER never got to go to a room upstairs …
Very good experience. Everyone was nice. Nurse Erica was great. She was able get my iv in with one try and that doesn’t happen much. The whole team was on point.
I delivered my second in august and All of the nurses I had while in L&D were absolutely AMAZING!! I would like to give some recognition to all of the nurses I had. Hanna Sheppard, Brittany Middleton, Mindy Mivar, Elsa Oblifias, kelsea …
I made all the nurses aware that I didn’t have good veins before them attempting to put an IV in and they still kept sticking me until they could find it instead of getting the ultrasound machine. It was very torturing for me.
Although they got me in quickly after a car accident, I felt like they rushed me through and found out later (at my primary care) that my rash was misdiagnosed. Speedy, yes; thorough and responsive to complaints, not so much on this visit.
ER didn’t make me happy or did they make feel they had concern for my immediate problem. Wait was way too long and I really didn’t get any answers. The doc was an intern so maybe she just didn’t have the expertise.
I would definitely recommend this facility for medical care. The wait time was very short and the staff was courteous. The team took the time to ensure that you understand what was happening. Great team.
If I could give zero stars I 100% would. My brother was admitted, he was intoxicated and severely dehydrated. They never administered fluids even though we told rescue he needed them, they then proceeded to lock him in a room to the bed and …
I dont know where to stari.. If I could give I would give 0 stars… My husband had surgery in the morning of 12/2/22, where surgical staff and nurses after his surgery were just awfull towards him and myself. The nurses yelled at him also …
I cannot express enough gratitude to my amazing OBGYN Eric Edelenbos, MD, the labor and delivery team at Orange Park Hospital (plus the labor and delivery ER team). I had many complications during labor and these providers were with me …
In the past two months, my stepdad was admitted twice. Once for internal bleeding of which the source was never determined. The second for headaches which was determined to be old bleeds putting pressure on his brain. They were insistent …
Very fast and efficient. My appointment was for 3pm. I arrived at approximately 240pm. By 3pm……I was walking out the door! All done. Awesome experience and staff very professional and courteous. Thanks
3-week-stay won’t return. The doctors are very good. With a few exceptions the nurses are either incompetent, insensitive and some even have a bad attitude. Experienced incompetence from the case managers and from the supervisors who seemed to be invisible.
Food got stuck in my esophagus Friday night, something that happened to me once before, and after an hour of trying to swallow it or spit it out I went to the hospital Emergency Room where everyone there was wonderful. From the check in …
The staff and workers at this hospital have showed me nothing by kindness but their billing department is extremely careless. I had an ER triage visit, they never collected any information from me and when i was being discharged i said “i …
I only wish that the main hospital had the same type of personal as the day surgery . the most outstanding group of doctors and nurses I have ever come across. Thank you for all your kindness..
I would like to give it a 0. When I arrived there were 3 people in the waiting room. They told us that there were no beds but that we would talk to someone soon. About an hour later a Dr called me back to a small cubbie place and asked my …
Getting information wae very difficult, the food was unbeatable, most of the staff was very good and caring, some I would not let them take care of my dead dog. My wife who was in ar the same time hadher pain pills stolen and cannotget …
I rarely had to wait more than a minute when I pushed the call button for assistance. The nursing staff was friendly and careful to explain every procedure. I admire them all for the work they do.
I had to drive myself to the ER one evening for a first time very elevated blood pressure reading. My experience was mostly excellent with the staff and doctors unlike my experience at: Ascension St. Vincent‘s off Paramor Road. My …
Worst hospital in NE Florida. Do not come here. Everything is filthy. They have cameras in every patient room monitored 24/7 by security. No privacy. The place is filthy. Floors are sticky. God forbid if you refuse to take a COVID test.
Husband head a head injury from a car accident, and was transported to the hospital for a trauma CT. The staff were amazing, kept us informed on everything our nurse was also great, he was from New York originally and was so good at his job. Great place with phenomenal staff. Thank you so much for all you did.
I would like to give a shout out to one of the tech assistants, Melissa. I came to the hospital to visit my grandmother and when I got to her room, I was told that she had been moved to another floor and area of the hospital. Instead of …
All the staff treated me with such care and respect.Beings that I’m not from Orange Park, I got lost and was late for my appointment. The staff understood my shortcomings,and I just had a great expierience all the way around. I wish my own hometown hospital was as good as orange park.
I had an incredible (ER visit) stay at Orange Park medical center. I had never been cared for, listened to and thoroughly checked inside and out like this before. They were professional, caring, compassionate and helpful. Also, the staff at …
The front desk nurse was ignorant to several patients in the waiting room. Nurse were downright nasty and short to patients. Doctors we’re incredible and registration was amazing as well. The wait was incredibly long.
On a scale of 1 to 10 … I give a 20! Received excellent care from checkin and beyond. EVERYONE nice, professional and attentive. The Doctor was extremely nice and remained until all questing were answered.
I went to orange park because it was the closet hospital. I had chest pains and I the left me I the waiting room for over 2 hours before they gave me a ekg. I finally asked them if the needed me ti go to another hospital. Because I …
I’m happy that Orange Park has this wonderful hospital. I had to visit the emergency room for a medical problem. The check-in was quick. Cosidering what test that were performed, it went probably as fast as possible.I ended staying …
Service and Care I received was remarkable.
The staff from nurses to physicians was very polite and caring. Treatment received was great. …
First let me say that OPM has changed for the better than what it was 10 years ago in my opinion. I walked in on 12/23 for pre registration and the ladies and nurse Lois were very friendly and punctual. …
Just delivered my baby here last night. The labor and delivery team was beyond anything I could ever imagine. Every labor and delivery staff member is so accommodating and kind. I would recommend this unit to anyone having a baby!
My mother recently passed away there. They moved her around many times which we believe was unnecessary. In addition most of the nursing staff seemed to be short handed and uncaring, appearing to be aloof to the patient and family members …
Absolutely wonderful experience from start to finish, considering the circumstances ( surgery). The staff was phenomenal. Made sure I was comfortable through the entire stay,kept my family updated throughout and just truly do not think it could have went better.I highly recommend HCA.
I was at the new building & it’s beautiful & well thought out. I really feel like I received the very best radiology exam …I am a 17 yr breast cancer survivor . The examiner took her time &allowed rest whenever needed. Thankyou so much !
Great patient care throughout my outpatient surgical procedure. I think there are still some ways they can streamline their intake and replace paper processes or would be giving them a five star rating. Would return here if needed.
I had surgery on my foot and was taken care of very well. Any questions I had were answered and the post op instructions were explained completely. I have been going to Orange Park Hospital for many years now and have always had good care and caring people.
I thought I was having a heart attack. They took me back immediately! They were the most efficient, attentive and caring people I’ve ever seen in a hospital! When I was admitted, the nurses, techs, doctors, even the housekeeping woman …
I have been taken care of for over 25 years at OPMC with the utmost care and concern. I recently had to have a routine procedure and my experience with the new HCA facility was exceptional. All the staff I came in contact with in the …
All of you are Awesome! Your entire team does a fantastic job keeping patients safe while you help them heal. Your leadership teams are giving 100% and want Orange Park to be one of the best places to receive care and to work. You all do …
The worst, worst experience I’ve ever had. They lie to you, over and over. Tell you 1 day, go home in morning. Then after 6 days still don’t know. A few great nurses some won’t even come in a room. And don’t get started on food. I would not …
Everyone was very nice from admissions to the discharge nurse! The facility was very clean. It was great to know step by step what was going on. It definitely helps alleviate stress of a loved one in surgery.
I had some of the nicest people take care of me. From my check in time until the time i left the facility i was treated very kind. The only thing i had issues with was my iv. When it was removed from my arm i bled internally. It always …
The pre surgery team was very nice and helpful (even at 0530 in the am) The anesthesia team was absolutely amazing.
I woke up feeling like 1000 bucks and that has never happened before!! The …
Would most definitely, and highly recommend services at this hospital. I was anxious about some required surgery needed, but this team of folks (from the receptionist upfront, to the doctors/nurses in the back), were so helpful, and …
The nurses where assigned to us where great. The problems started with them pharmacy. They gave my wife a lower milligram of all here medications that she takes and would not give her the medicines on time either. This resulted in missing …
Very kind staff. Place was clean. Had 6 at least different ladies coming in and out of my room checking on me. Kept me informed of everything going on. Would highly recommend. Everything went very smooth. Best hospital hospitality I have ever received.
The staff and physicians were amazing. Cindy and Tony were so kind and explained every step. My privacy and dignity where first and foremost. I’m thankful to have such caring and friendly care providers in Clay County. Thanks OPH for taking care of me!
Courteous pleasant staff. Seen within 5 minutes. Wait time for labs and CT scan was shorter than stated times.Would go there again if needed. I retired from Memorial hospital but their free standing er is too far away for me to go to.Glad to have a good one on my side of town.
The HCA Florida Orange Park Hospital is a full-blown hospital that can handle your emergency needs and major procedures seemingly very simply. They have all the medications that you need and the nursing staff to provide them. While in the care of the hospital, you don’t have a care in the world. Food is okay, not bad. Impressive.
This ER is a flipping joke they had my mother-in-law waiting over 12 hours before being admitted she asked her nurse when she was going to be admitted 5 min later there is magically a room available then when we where trying to get a hold …
My Husband, Bobby, was the patient. We were transported by ambulance from St. Augustine. He was treated immediately, they kept us up to date with their care plan. Everyone from ER staff to ICU staff and everyone in between that took care of …
My Mother was admitted through emergency on a Monday evening and she stayed for about a week. I contacted the Patient advocate about Dr and Staff not checking in with us during the first part of her stay. Several issues with nursing staff …
Honestly this is where my son was born and the maternity ward is great, but the folks in the ER seemed to not have a sense of urgency AT ALL. I get that not every condition is as significant as others, but if you’re experiencing the issue …
I went in to the ER after being rear ended by a big truck pulling a horse trailer.. I was asked by the triage nurse what hurts and I said everything to which she replied very rudely “ it’s a rear end ,it can’t be everything” so I said “ my …
Emergency rooms people were ok, but the rooms itself are horrible. The floor was dirty, the trash can was full, there was no paper towels, and the one seat provided for the family was hard to sit in for hours. Once admitted to the …
Day Surgery, the staff was very meticulous and professional. The super short nurse Shirley, was gentle and empathetic. Tessi, and the student NS Lindsey were very attentive to both myself and my husband. The PT Tim was very patient and had a great sense of humor. Thank you all!
The staff was amazing on a VERY BUSY day. Yes we waited but we were not ignored and it was worth the wait. I cannot say enough good things about everyone I met during my time there. I felt safe and well informed of everything going on.
I had foot surgery on 10/13/22. The medical staff was great. Sarah was my preop RN, gave great care. Dr. Raquel was the anesthesiologist, explained everything very well. I can’t remember everyone’s name, but all were very friendly and …
My husband had surgery here and everyone was very accommodating and friendly. Destiny and Margaret in day surgery made him feel comfortable. He had another nurse and I apologize I don’t remember her name. They were all wonderful. Holly in …
Our family experienced care here early one morning. We were quickly put in a room and seen by the nurse. While there were waits for tests, it was nothing compared to waiting at an ER downtown. The communication was often and consistent. Our questions were answered quickly and respectfully.
I have never had a rude nurse till this surgery. I had to wait in recovery for a room, because of Hurricane Ian the hospital took in assisted living people, the 4 p.m. to 5:30 p.m. nurse let me know in every action she did not care for me. …
Got a room this visit I was not stuck out in a hall. Staff very nice and polite. I had been promised food after surgery. I got bread and turkey sandwich with no mayo. Told them I heard them order my dinner. WELL next morning when breakfast …
It was great at first. They did a CT scan that took the radiologist that was at another facility to read it. That took 3 hours. Then the nurse seemed like she wasn’t sure of what she was doing. She kepted having to have a oriental nurse to …
The staff was great! From the time of arrival when validating my info, confirming my awareness of the procedure, keeping me comfortable and aware as each step was taking place everyone was cordial and accommodating. Everyone had a smile and I felt positive vibes around me throughout the time I was there.
Check in went well. Nurse Holly did an excellent job prepping me for surgery. Check out Nurse Kathy explained everything to me and was excellent. But the OR nurses have NO compassion for their patients. They were ruff shaving me and they …
It was an actual good experience as always. I have been a loyal patient of this hospital since 2011 since I moved from Miami to Jacksonville. I have always a good experience with the staff and the doctors. This time I like to mention that …
Everyone has been very nice. Very clean hospital. Nice staff. Plenty of parking. Nice dining hall.
I just wanna say there is a walking angel on the labor and delivery floor and her name is Lauren. Without her I wouldn’t have been able to have my baby vaginally. She really went absolutely above and beyond for me and exhausted every last …
The nurses and doctors were wonderful but honestly I thought it was horrible that patients were left to sit in the waiting room for their entire stay. I was in a great deal of pain and there wasn’t even a place to sit. I understand the ER …
Overall I was not pleased with the experience I had at Orange Park Hospital. It was obvious they were understaffed. I came in through the emergency room and was admitted to the hospital were I stayed overnight and into the next evening. I …
What I loved most was the very short wait time. I’d been to 3 different hospitals in 3 days and 2 the night I went here and was pleasantly surprised at how quick I was seen. Everywhere else I’d been to it was taking 4-5 hours to be seen. It …
4 hrs & no doctor ever stopped by. came to the ear for a legitimate concern of my daughter but no one checked on her. I understand there are other patients but that does not mean they can just neglect. My daughter was medicated since she …
Very clean an comfortable one of the night nurse his name was Keith was great very helpful an answered questions. The day nurses were ok but can do better especially since they was going to give me my night medication for morning meds …
I’ve worked for HCA Orange Park for almost 3 years. I just want to publicly say it’s a great place to work. I work in postpartum, mother/baby and absolutely love it. The nurse manager Keisha and director Suzanne are simply amazing. They’re …
I’m so grateful for my labor & delivery team. Everyone took wonderful care of me & my baby. Ginny, RN was AMAZING! She was very diligent when it came to repositioning me with the peanut ball. She also helped coach me though the entire …
The labor and delivery nurse Lauren was amazing! Very nice and patient. Made sure I was able to understand everything that was going on and the medicines they were giving me. She made sure all my needs were met with an amazing attitude. Not to mention she was the only nurse in a full labor and delivery triage. Lauren was amazing!
The emergency room staff were very caring and gentle with my wife. They ran every test possible and although they were negative results, they kept trying.unfortunately, she relapsed at home and was transported to Putnam County, but because …
The people at the Orange Park Hospital imaging center are most helpful and kind. Better than other Hospitals. They make it easy to obtain my medical records. …
Recently had a major surgery at this hospital. The nurses are absolutely amazing! Everyone was so tentative and kind. They made sure I was comfortable and aware of everything going on. The anesthesiologist and surgical team were all very …