The Yucaipa Valley Water District, founded in 1971, provides water and wastewater services. The district serves residential, commercial and industrial customers.
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
12770 2nd St, Yucaipa, CA 92399
They call you back as soon as you complain . Thanks to management.
The reconnection fee should be at fair price , way too expensive .
Talked to Chelsea about my problem, got and order in, very friendly and attentive customer service.
Always a pleasure to do business with. Office ladies are really nice and so accommodating.
Wish I could leave 0 stars. They manufacture charges. They answer to no one. They are so far beyond rude and arrogant it’s disgusting. They do not follow their own written policies and penalize the customer when you call them out on it. …
The water line in my street has 20 plus patches in it, and gets a new one once a month now. Called them to see when they were planning to replace it. The guy I talked to said there was no plan to do so. It is currently leaking again and hasn’t been fixed in over a week. This is total nonsense!!!
Worst ran utility I’ve ever came across. Workers replace the water meter that had a regulater attached. Blew the pipes inside the house and refused to help fix any thing.
If I could rate them less I would. Completely unprofessional. They tried to charge my account fraudulently by adding another persons balance to mine. And then had the audacity to outlandishly propose that I pay it. Needless to say, if there …
December 2nd I called the water district. I let them know I have not received a bill. The lady said new billing system and you will get onethe end of the month. Instead I got a disconnect notice. Great system. Of course I called and no one has called back
Why are they closed till Jan. 11th? Anyway…I accidently put a check made out to the USPO..$55.00 for stamps in with my check for the water bill. They processed them both! How can they do that??? All know
is I better see a credit on the next bill for that $55.00!!
I hate dealing with the water company; they did not send me a bill, than shut off my water. In order to get my water turned on they charged an insane fee worth 5 months of my normal bill, all over a 22 dollar bill. When I tried calling them …
Heather and Erin are amazing and incredibly patient and kind women! I can’t express enough how incredibly grateful I am that they helped my family and I out and never once made us feel shame for our situation. These ladies are wonderful and I’m so thankful that they do their job well.