Southern Regional AHEC role in advancing health care education and access is helping the medical professional provide high quality care to … See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 2PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
1601 Owen Dr, Fayetteville, NC 28304
3rd floor classroom area
I love my doctors.
Very friendly atmosphere and excellent service. Clean facility.
Poor patient care and prescriptions not sent in yet
Sorry place , called in with questions about insurance and rude girl on phone had no clue to what I asked or to provide someone on phone who would know, clueless giggly children you should say work here.
Horrible service from the beginning to end Noone knows what there doing or who to talk to who to transfer anyone too or how to speak to people in general the answering service is by far the worste I have ever come across I have never had people be so rude to tell me they can’t help what so ever
Great practice. A well-oiled machine. Very nice, knowledgeable providers.
These are the most caring individuals I know….they really devote their time, energy and education into making sure that your well-being is their priority. Thanks to all of you for putting me first…..
The staff is excellent . They explain the problems clearly. Also , I have never had problems with scheduling appointments
Excellent customer service
Friendly staff
No wait time for appointments
Explain information clearly
Patients BEWARE!
The place needs to be sanitized. …
The New Patient Training Coordinator (Kayla) never answers her phone or return calls.
All my appointments have gone great. Everyone is respectful and I love my Doctor.
Be trying to get my results for over a month and have not heard a thing. Not too mention all of the voice mails I have left.
They do not help you!! They string you along and never help your issues!! I was told I had a sickness and nothing else was done or recommend because of my insurance!!
They said i missed appts and i don’t recall missing any without calling.i was kicked out as a patient and was told if i needed anything up to 30 days they would be available.my pharmacy called them and told them i needed insulin.never called it in.its ok i found a much better place and im treated as a person not just somebody.
We had the most amazing experience with Becky today. I wouldn’t have wanted it to be any other way. So informative and very caring with my children. Thank you so much!!!
Worst ever. They care more about money than their patients. They are liars and I don’t deal with liars. I will find another clinic for my mom.
The staff is blah..not every friendly. I really dont like the fact that I see a different doctor every time. I also feel like they make you come in the office for things that they can just send a Rx for.
Horrible experience. Dropped as a patient without any warning and I found out after calling to schedule an appointment for asthma complications. I wouldn’t recommend this clinic to anyone.
Dr. Riddley and all of AHEC’s staff/team are wonderful. The wait times are short. They have taken good care of me for years. I really appreciate them!
All the people at the front are great always super helpful when you come in and actually smile, Drs no matter which one you see are great I’ve seen 3 in the last year and all work together to make sure you’re good to go! Pretty fast getting you in and super clean! All and all great place! 😁 …
If I can give no stars I would. Becareful cause they will Violate hippa law. They tell your business in the hallway thinking you not still there and other patients can’t hear
Waited 30 minutes in the lobby after my appointment time and still wasn’t called back, when I went to ask the front desk what was going on she told me that they were at least a hour behind, so I asked her why she didn’t tell me that when I checked in and her response was I didn’t know. Time to find a new doctor
At the front desk the man with the glasses is very rude. He yawned a lot of times while I was talking. He was acting like he didn’t want to help me. Honestly I was mad at first but I started to become concerned about his health and personal life, he yawned so much. He made AHEC look like a careless and trash medical office.
Knowing that it’s a residency office, is a bummer having to see a diferrent doctor everytime. If you want to see a specific doctor they say you can. Dr. Scaricca was really nice and Nurse Barth is very pleasurable.
When I say this is the worse doctor , I mean it . Was suppose to get a referral, they gave me the run around for a whole month – STILL no referral after I’ve talked to 2 people and the doctor saying they will call me back but didn’t smh doctor must be new because she/he (couldn’t tell the difference) was no help . Never again
I was having a miscarriage. I went in and the Dr. Was looking at her IPad screen, not at me, and was like, “I see here you have been bleeding and cramping.” “Good, great, great.” Was her response. When I said, “Excuse me.” She says, “Oh, I …
Dominic N. was extremely helpful to me during my last appointment in November 2018. Not only was he professional, helpful, knowledgeable of the organization but was also so courteous and respectful. Often times manners are a thing of the past, but not so with Dominic. He is an asset to the organization. Thank you Dominic!
Had a appointment for 1230. Arrived twenty minutes early and after waiting for a hour was informed the doctor wasn’t in the office today. Totally unprofessional with nothing as much as a apology. Still waiting in the waiting room and have already been made late for work.
If I only there was a “negative” star review for this place, I’d surely provide that rating; however, since this is nearly the only place taking new patients, most people will not have any other source for medical care. After 4 years of 3 …
It’s alright. My doctors always seem to be as if they’re interns. Mostly everyone is nice, though. It gets two stars because you cannot pay your bill online or even do auto pay. You have to call every month or come in to pay. Very inconvenient.
I waited 10 days to receive an x-ray results, it didnt take them longer because a was calling every other day if not who knows. When if finally get my results over the phone they told me I was getting a referral to an specialists and I’m still waiting on there call. I’ll not waist my time visiting them again!
Love how the new facility looks, however some of the staff is very unprofessional. A guy that works the front desk with glasses was very unprofessional with my interaction with him. The wait time is horrible. I can be waiting over an hour for something that could take 15-20 minutes. I will be looking elsewhere for a medical provider.
Choose a doctor in my plan. Got there and they gave me other doctor. He wasn’t there so they have me a 3rd doctor. He seen me and was supposed to send in 2 prescriptions and never did! I called and someone was going to find out and call me back. That never happened. 1st time there. Guess I will be looking for a new doctor!
Called this morning to schedule an appointment. Apparently the stopped same day appointments back in June! Do not remember getting any information as a patient of over 10 years saying that they were doing this. We are now looking at other places for our health care.
LIARS:
They told me I needed to change one of my meds because my insurance no longer covered it. The new meds required me to visit them more often for refills. Now …
These aren’t even REAL doctors!
I’ve been misdiagnosed for herpes, coming to find out my partner returned negative for his test. I came in showed her, she claimed it “LOOKED LIKE IT”, didn’t …
Terrible terrible terrible. I understand the doctors are completing their RESIDENCY but at no point should the doctor(s) be searching the internet for solutions RIGHT IN FRONT OF ME! The doctor asked me what I was thinking the issue could …
I have only had good experiences at SRAHEC. Yes, it’s a teaching hospital. My doctor has conferred with someone when she needed to. I have been able to get specialty care quickly and easily. I would recommend it to my friends and family.
I’ve never had any issues here ever. I love the new building and can’t wait for a bigger parking lot! Everyone is polite, courteous, compassionate, and very caring. I’ve always had respect for those that work in the medical field, and I …
I just want to say that Bonney Wheelden, ARNP is my new personal hero and I want to thank her, her nurse and everyone there for making me feel heard and noticed for the first time in months.
I took my mother-in-law there last week for a follow up appointment from Chapel Hill. Dr. Ballew had wonderful bedside manner, and was very thorough in his examination and procedure he performed on her. I’m planning on making an appointment myself to be seen there myself.
Wonderful Dr Teck. I love her.
My daughter’s Dr saved her baby’s life, even when he had to argue with his superiors. …
I saw Dr. Ballew last week and he was wonderful. Without going into major detail, he went above and beyond and potentially prevented me from developing stomach cancer. He went out on a limb and decided to do a blood test that none of the …
I will never go back… I went in because for the first time in my life I was experience these panic attacks at work and unfortunately when I was in the office with my doctor and nurse I cried multiple times ( I never do) and basically they …
This review is for a family member of mine. She has been going here for years and just recently she’s been having alot of issues with this place. She has gone in for muscle spasms and swelling and the only answers she has gotten is from one …
I am so grateful for the level of care I receive from SRAHEC. The staff is friendly every time. Dr. Aho is the best thing since sliced bread. She is thorough, compassionate, not afraid to put her foot down when I get stubborn. With all my health issues she is just what the doctor ordered. Thank you from the bottom of our hearts.
DIFFICULT to get information to your doctor if you are sick. I didn’t get a call back for three days when I had a medical problem. I called three times and the nurse called me on the third day. I told her that she had to see me because I …
Everytime I go for a visit, my symptoms and issues are always brand new to them–never heard of before. Instead of telling me what tests I could take or refer me to a specialist, they have you come in for a visit to just take your money, …
Service varies dependent on care provider. Recently went in due to back injury, doctor refused to prescribe anything until I had a blood screen which results would not be back for several days, by then my issue would have passed (which it …
Mine and my husbands doctors are super nice! My complaint is it takes forever to schedule an appointment because I always have to leave a message and they always code our visits wrong, basically we always end up paying co pay when we …
3 stars for having a clean facility and a pretty seamless check-in process, but it’s not a 5 star rating because of the level of actual care I’ve received.
I knew when I first became a patient that it was a training facility and I was …
I’ve recently had the opportunity to talk to Katelyn three times to f/up on a response from my doctor. They are super busy and the wait is long. However, Katelyn has the best attitude considering the circumstances, knows what she is doing and is friendly. Kuddos to Katelyn.
I had been attending SRAHEC for over 3 years and was fortunate to have good care until December of 2020. I went in for a simple well checkup pap and breast exam. #1. When I arrived I was told I could not be seen because of my insurance. …
Absolutely love my Doctor and the practice as a whole. Resting done if the other reviews, I also vent at times the same man up front was rude and even sloppy. Just layed back in the chair seeming to care less but that is the ONLY negative I …
My husband has had a very terrible experience with AHEC overall. We have been waiting for months for referrals to get answers about my husband condition that continues to deteriorate almost daily. During our last appt a week ago the Dr …
Been going there for 30 years. Great doctors ( DR.Stephenie Insixiengmsi is the best.) She makes me feel so good. Great attitude and so willing to help. And always, the whole staff is great. 5 stars for Dr. Insixiengmsi. A great person.
I called yesterday to be seen for coughing and neck pain. The girl who answered my call told me I needed to get tested for Covid before they could see me. I explained that I had just gotten the third (booster) shot Friday but she said I …
Office is really great to get you in and out, also refilling medications. Consider seeking care elsewhere for any complex issues, from my own experience providers became dismissive related to ongoing/worsening issues or simply correlate the …
This is the best care I’ve received in Fayetteville. Every single staff I encountered was so kind and I truly felt listed to and heard, which I’ve found hard to find in doctors offices. Feeling optimistic to go back again, when normally this is something I dread!
While on the phone asking questions, the person I was speaking to proceeded to hangup on me while I was in the middle of speaking to them. I waited for them to call back (my phone number was given and is visible. They also knew who I was …
I have had so many issues with this medical facility from misdiagnosis to failure to treat. Today I got my test back and it is positive for Covid SRHECt sent me somewhere else to be tested because they won’t see you nor test you at the …
I tried calling to schedule a new patient appointment and was hung up on 3 times. Unprofessional. They must not want business then. It’s fine, I’ll fine a different doctor to go to then.
My doctor doc Hilbert was one of the most disrespectful doctor I have ever meet, his idea of care was to say I was fat and to young to be disabled, and on making those assumptions without any real medical reasoning just brushed me off, I …
I see a different doctor everytime I come in for an appointment. I keep asking about a referral for issues I have been having for years and continue to get dismissed. Front office staff is nice. It’s also difficult to make an appointment here.
The medial providers are great when you can actually meet them. I spent 30 min being told my call should be answered within 1 min as I am next on the line. Was misinformed about availability to meet my provider and set up a virtual …