Property management, The Ferrara Management Group, Inc
The Ferrara Management Group combines the time tested core principles of trust, integrity, respect, and personalized customer service with cutting … See more
They are awful. Very unresponsive, inattentive and rude. They sent an employee to my home to bully myself and my mother after I reached out about maintenance on our building. They are incompetent and have alienated me due to me asking for …
Horrible management company. They are irresponsible, unprofessional, negligent, and don’t care about the shareholders. This company should be out of the market.
Owned my apartment for over 15 years, never had a problem with a management company until Ferrara Management Inc took over.
Poor Management, terrible customer service.
If you want a professional and reliable management company ferrara management is second to none with great people that take care of any issues in a timely manner.
This review is specifically for the service and assistance provided by Albert Lulaj. He went above and beyond what his responsibilities ask for, and helped resolve a difficult and “nightmare of a” situation. It made a big difference. Thank you!
Great service and extremely responsive to our requests. Have had nothing but positive experiences with all of the staff members that I have had the opportunity to speak with. I would recommend them as a management company to anyone in the greater NYC area.
I have been very impressed with the professional service and response of the team at Ferrara Management. Katia Urrico has been very helpful in answering all my questions and concerns.
Ferrara mgmt has got to be the worst They don’t respond to emails, they don’t protect the shareholders. They are incompetent and unprofessional. They take no responsibility in handling any situation. Our coop fired them and then rehired …
If there was an option for 0 stars, that would be my rating. We have had management companies come and go, but Ferrara Management is by far the absolutely WORST ever! Not only are they incompetent in managing properties, they have a …
Can the OWNER of Ferrara Management please reach out to me? I have endless emails as proof showing how I have requested for the following to be fixed: leak in the closet ( 1 yr, 4 months ago), my kitchen sink( 7 months ago) that continues …
I was in the process of buying one of the condos in White Plains they manage. The seller had accepted my bid and I had the inspection done. I received slow, incorrect information regarding important buyer questions. I was given the wrong …
My coop suffered damage recently and we were without electricity and the garage flooded. Tina and Elizabeth were so thoughtful in being on site over the weekend helping me and others with the destruction. Your professionalism is so well received.
Awful company… They run a couple properties in Yonkers and these people are barebone, bottom of the barrel, bare minimum individuals.. I can just picture the office culture there… The receptionist answers the phone and then tries to …
I purchased my coop 9 months ago. Since then I have had multiple issues with the service provided by my particular account reps at Ferrara Management. It is very difficult to get responses from them but they seem to want to keep their …
I have lived at my building for over 50 years and have experienced several management companies. IN the last few months I have had to communicate with Ferrara Management over several issues and Every time the response has been timely and …
I live in the Van Wyck Glen in fishkill, and I would like to thanks Chris Lombardo the property manager for quickly returning my call about repair I needed in my home, for keeping me posted when he was contacting the company to repair the …
Outstanding Management Group…ALL Professional’s…VERY Responsible and Dedicated Property Management … they go out of their way to make their clients happy!
Highly Recommend!
Ferrara Management Group is one of the worst, I live in a cooperative managed by this company and they are the worst… They are response time, customer service and policies are like no other overall I would say dealing with this company is a …
They’re unprofessional as far as having documentation. They filed a court petition stating that I didn’t pay for parking. I was told that I will be billed and never was. I than received an email from the renter stating that they were taking …
Elizabeth was great! I had an issue that I was dealing with for over a month with someone else. When I spoke to Elizabeth she took care of it within a day.
Management is unprofessional. If you want something in your unit fixed you will have to wait 6 months or more. This is due to only having one maintenance man for two buildings. I feel so bad for the maintenance worker, because he is only …
Overall a great company to work with. Over the years primary property manager has been the same, and when needed a second support person was on site in the building to assist residents. Resale team has been very responsive to me, and …
I was referred to Liz Santiago who assisted me with gathering the Tax & Mortgage Letter for Calendar yr 2021 to complete my Tax Returns when the Ferrera’s accounting firm told me to call the Property Mgmt company for the info requested. …
Best of luck getting anything repaired in your home, adequate communication, or any of the essential services you’re entitled to. This organization clearly hoards their money as they appear to be either completely short staffed or incompetent.
I live in Riverbend which is a property FMG manages. They are horrible in following up on issues. If you get a response from them it will be that the issue has been noted and the appropriate contractor notified. That is it no matter the …
They are awful. Very unresponsive, inattentive and rude. They sent an employee to my home to bully myself and my mother after I reached out about maintenance on our building. They are incompetent and have alienated me due to me asking for …
Scam artist
Unresponsive is an understatement.
Super is extremely lazy and mgmt could care less…
Typical ma age.ent group SLOW TO RESPOND
Horrible management company. They are irresponsible, unprofessional, negligent, and don’t care about the shareholders. This company should be out of the market.
Owned my apartment for over 15 years, never had a problem with a management company until Ferrara Management Inc took over.
Poor Management, terrible customer service.
Wonderful to work with. Emails are always returned promptly and with excellent customer service.
Really helpful when I reached out for assistance, professional and easy to work with. Building has greatly improved since they came in.
Horrible communication bad services and they charge the shareholders for forms and paperwork that can simply be sent via email
If you want a professional and reliable management company ferrara management is second to none with great people that take care of any issues in a timely manner.
This review is specifically for the service and assistance provided by Albert Lulaj. He went above and beyond what his responsibilities ask for, and helped resolve a difficult and “nightmare of a” situation. It made a big difference. Thank you!
Great service and extremely responsive to our requests. Have had nothing but positive experiences with all of the staff members that I have had the opportunity to speak with. I would recommend them as a management company to anyone in the greater NYC area.
I am super impressed with the quick response times by FMG. Special thank you to Chris for all of his help our first few weeks as residents!
I have been working with Katia at the Ferrara Management, she is attentive and always Willing to adjust her schedule to be available when needed!
Had a tax request after I likely misplaced my annual tax form.
Neil in their office was super responsive and got me what I needed same day.
Thank you!
I have been very impressed with the professional service and response of the team at Ferrara Management. Katia Urrico has been very helpful in answering all my questions and concerns.
Not responsive particularly when asked hard questions about things needing to be addressed.
Ferrara mgmt has got to be the worst They don’t respond to emails, they don’t protect the shareholders. They are incompetent and unprofessional. They take no responsibility in handling any situation. Our coop fired them and then rehired …
If there was an option for 0 stars, that would be my rating. We have had management companies come and go, but Ferrara Management is by far the absolutely WORST ever! Not only are they incompetent in managing properties, they have a …
this place is a joke!!! my bldg # 5 always have issues with heat or water………..
Can the OWNER of Ferrara Management please reach out to me? I have endless emails as proof showing how I have requested for the following to be fixed: leak in the closet ( 1 yr, 4 months ago), my kitchen sink( 7 months ago) that continues …
I was in the process of buying one of the condos in White Plains they manage. The seller had accepted my bid and I had the inspection done. I received slow, incorrect information regarding important buyer questions. I was given the wrong …
My coop suffered damage recently and we were without electricity and the garage flooded. Tina and Elizabeth were so thoughtful in being on site over the weekend helping me and others with the destruction. Your professionalism is so well received.
Awful company… They run a couple properties in Yonkers and these people are barebone, bottom of the barrel, bare minimum individuals.. I can just picture the office culture there… The receptionist answers the phone and then tries to …
I purchased my coop 9 months ago. Since then I have had multiple issues with the service provided by my particular account reps at Ferrara Management. It is very difficult to get responses from them but they seem to want to keep their …
I have lived at my building for over 50 years and have experienced several management companies. IN the last few months I have had to communicate with Ferrara Management over several issues and Every time the response has been timely and …
I live in the Van Wyck Glen in fishkill, and I would like to thanks Chris Lombardo the property manager for quickly returning my call about repair I needed in my home, for keeping me posted when he was contacting the company to repair the …
Outstanding Management Group…ALL Professional’s…VERY Responsible and Dedicated Property Management … they go out of their way to make their clients happy!
Highly Recommend!
Ferrara Management Group is one of the worst, I live in a cooperative managed by this company and they are the worst… They are response time, customer service and policies are like no other overall I would say dealing with this company is a …
They’re unprofessional as far as having documentation. They filed a court petition stating that I didn’t pay for parking. I was told that I will be billed and never was. I than received an email from the renter stating that they were taking …
Elizabeth was great! I had an issue that I was dealing with for over a month with someone else. When I spoke to Elizabeth she took care of it within a day.
Management is unprofessional. If you want something in your unit fixed you will have to wait 6 months or more. This is due to only having one maintenance man for two buildings. I feel so bad for the maintenance worker, because he is only …
Overall a great company to work with. Over the years primary property manager has been the same, and when needed a second support person was on site in the building to assist residents. Resale team has been very responsive to me, and …
I was referred to Liz Santiago who assisted me with gathering the Tax & Mortgage Letter for Calendar yr 2021 to complete my Tax Returns when the Ferrera’s accounting firm told me to call the Property Mgmt company for the info requested. …
Best of luck getting anything repaired in your home, adequate communication, or any of the essential services you’re entitled to. This organization clearly hoards their money as they appear to be either completely short staffed or incompetent.
I live in Riverbend which is a property FMG manages. They are horrible in following up on issues. If you get a response from them it will be that the issue has been noted and the appropriate contractor notified. That is it no matter the …