Founded in 2005, Heritage Bank and Trust is a commercial bank that offers a range of financial services and solutions.
| Monday 8:30AM–4PM Tuesday 8:30AM–4PM Wednesday 8:30AM–4PM Thursday 8:30AM–4PM Friday 8:30AM–5PM Saturday 9AM–12PM Sunday Closed |
217 S James M Campbell Blvd, Columbia, TN 38401
Excellent service
Great people to work with. HzzzHeathrt
Aways patience, trusting and willing to help in anyway.
My favorite banking institution in Tennessee.
Great bank wouldn’t want to go anywhere else.
Always greeted with a smiling face and fast and efficient service
Great hometown bank with great people to work with
Super knowledgeable and friendly! Great place to bank
Love this bank! They are ALWAYS friendly and helpful!
Love this bank. Everyone is courteous & eager to help.
Friendly and efficient service when I opened my new checking account.
Sandra who works in the drive through is very polite and friendly.
Awesome bank very friendly and professional staff. Would not consider doing business with any one else.
Great place to bank. The staff is always so friendly and extremely helpful.
Not very friendly or welcoming to say the least. I wouldn’t recommend this bank.
I recommend this bank because for their service and rates. It is outstanding.
Thank you,
George Vrailas
Sam B. was very helpful and patient while helping me understand some documents related to my Dad’s account. Much appreciated!
A great group of people to help with all your banking needs. Customer friendly and accommodating.
A dedicated, customer-focused group of employees – willing to go the extra mile to meet your banking needs. Stop in and check them out, you will be glad you did!
Great place to bank with wonderful employees!! If your in by the Columbia branch make sure and get with Melissa! She’s always helpful and always gets things done!
Excellent bank with a wonderful staff. Always very clean and friendly! Mike Flynt is an absolute legend and always a pleasure to deal with
While I’m still not impressed with slow phone app development, I do appreciate the customer service from staff at all branches.
I have been with Heritage Bank since I moved here in 2009. They are friendly, helpful when your older and forget things, and always there for you . I could not ask for anything more.
Best bank in town. If you would prefer to bank where there is excellent customer service and where people are treated as more than just a number, this is the bank.
This is a wonderful bank! I had an issue with paying through Venmo and it was settled in minutes!! I tried over and over and they went above Evans beyond to get me taken care of.
The best group of people to work with,,,the entire staff greets with a smile..very friendly and will go out of their way to make your banking experience the way it should be…Big shout out to the guys and gals at the columbia branch….
Sandra in the drive thru is top notch! Well actually all the girl (and guys) are, they are always smiling and will help with whatever we need done. Our daughter loves going there because they load her up with stickers or suckers. Even when she is not with us, they send her some with us.
Thank you for helping me open a new account with Heritage bank and trust. I feel this will be a great working organization to be associated with for a long time
When I realized I had lost my debit card, I began to panic. Gayla who works at the Lawrenceburg branch was a lifesaver. She made sure my lost card hadn’t been used to make fraudulent charges, she shut down my lost card, and she issued me a new card immediately. Gayla put my mind at ease, and I’m very thankful for her help.
I have been banking here for almost 4 years. Amazing service! Many times they have went above and beyond to help me. If you are looking for a great bank with even greater staff, here it is:)
Super friendly staff love going in there always helpful and smiling 😃 Danny, Sam, Heather, Melissa, Ladonna and Debthy are all great individual and always willing to help and assist with anything needed. I would definitely recommend this bank …
Fantastic, client focused bank. In a world where I am a number at the so called big banks, Heritage provides me personal service, knowing me as a person, not just a client. A highly recommend this bank.
I have never regretted moving my business to Heritage Bank and Trust. Every person there is friendly and professional. It’s great to work with people who so obviously want the best for you.
Best and friendliest bank in town. Community friendly making you feel like you’re part of the family. Been using them since they opened fifteen years ago and not thinking of changing ever.
Ladonna answered phone today and has a nasty attitude, sounded as if she was lying out of every breath she took, and her customer service skills are bankrupt! she is unprofessional and is a liability to Heritage Bank & Trust! Ladonna does …
Always friendly and courteous! Carol Smith at the drive thru is wonderful! She and all the staff at Heritage Bank make me feel welcome and are always ready to assist in whatever way they can!
Heritage Bank & Trust is wonderful to do business with. The tellers are professional and friendly. The lenders are helpful, efficient and easy to work with. The bank is always doing something positive for our community. Heritage truly is the perfect local bank.
Heritage Bank and Trust is just a half of a block from where I live so it is very convenient for me to bank there. I went inside about 3 years ago to cash a check from one of my Employers who bank there and I thought it was such a BEAUTIFUL …
I’m giving Heritage bank and trust only two stars, only because they do have a good friendly banking team since ive been with them for 5 years! Besides that I would not recommend them due to me and the issues ive had and with them in the …
Long time customer and I have to say the service has definitely declined in recent months. I called yesterday to let them know the mobile app is crashing non stop on my Samsung phone. I had already tried all of the normal fixes. Lisa said …
Was needing a new checking account for a small on-line business I was starting up. Even though it was spur of the moment and every banker was busy, Heather Winchester, some how, worked me in and in no time had me up and running. Can’t thank her enough for the quick and personal service I received that day.
A great place to bank. Carol Smith has always been very helpful and courteous whenever we needed assistance inside the bank or at the drive-up window. She always greets us with a smile and a kind word. Carol is a great asset to your banking staff.
My family has banked at Heritage from the beginning. We love the people here. The tellers treat you like they are glad to see you. Everyone is so friendly and helpful. This is a terrific place to bank!
Heritage Bank & Trust in Columbia, TN is the most customer oriented bank I have ever been associated with. While every employee is always helpful and professional it has been a special business relationship with Debthy Brown whom has been extra helpful setting up accounts with our family members. Luv this Bank!!
I’m the past I’ve had some bad experiences with some of the “bigger banks” and being treated like I’m just a number but Heritage Bank and Trust in Columbia treats me like I’m as important to them as anyone else. When I decided to build my …
I’ve banked with Heritage for nearly 10 years – their tellers are always helpful and friendly.
The loan officers and lending team are just as good, providing great services …
Nita Lentz is absolutely amazing!!! I personally know this wonderful lady, and today’s experience was nothing short of great! She was very thorough and knowledgeable. She answered all of my questions with that knowledge. My mother worked …
Awesome customer care and very quick set up for my daughter. It was her first checking account and Nina was very fun and thorough!! Definitely a great first banking experience for my daughter.
Just moved all my commercial business and personal accounts to Heritage Bank & Trust. What I thought changing banks would be a nightmare, turns out it was very smooth, the transition was as if I had banked with these folks forever. Don’t …
Heritage Bank has been a great place to do business. Chris Haywood is my go to guy for all my banking needs. He is very professional and very knowledgeable. He goes above and beyond to satisfy the needs of his customers. In every conversation about Heritage Bank and Trust, Chris’ name is always mentioned and recommended, /G.
This bank has the technology of a 1960’s branch. Sure they advertise these fancy things but when it doesn’t work no one helps! …