The team at Tier 1 Orthopedic and Neurosurgical Institute is dedicated to providing the highest level of patient-centered care. As the first multispecialty practice of its kind in the region, they offer a comprehensive array of treatment options at five state-of-the-art facilities throughout Cookeville and Crossville, Tennessee and Albany, Kentucky. Tier 1 Orthopedic and Neurosurgical Institute originated when eight physicians from four distinct medical specialties joined forces to provide award-winning care with one-stop convenience. They offer exceptional neurosurgery, orthopedics, sports medicine, and physical therapy care for patients of all ages. There’s no need to travel to a larger city when specialized care is available at one convenient location, close to home, with no referrals required. The expert team at Tier 1 Orthopedic and Neurosurgical Institute takes a conservative approach to treatment, including nonsurgical spine and sports medicine care.
| Friday | 8AM to 5PM |
| Saturday | 8AM to 12PM |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
105 S Willow Ave, Cookeville, TN 38501
Very professional
Great docs!
Outstanding Staff
Awesome team
Love It Good!!😄😄😛 …
Dr. Elizondo is the best!
Herded in like cattle and treated as such.
Quick, efficient, knowledgeable!
Great, personable doctor!
Best orthopedics ever!
The whole team is spectacular!
Best care anywhere.
Prompt, efficient & kind.
Absolutely horrible. Was waiting for over two hours to see the doctor.
Dr Roberts is awesome.
Dr. Nichols and his staff are top notch!!
Worst treatment I have ever had i give them negative stars
patient
Helpful, friendly, and encouraging.
Did not care about me.
Very pleased with their services
Dr Jestus is great!
Great Drs and Nurses and staff
Always professional service
Great Dr Jules , very polite , Thank you
The place as clan and everyone were very nice and nice to talk
I’ve dealt with several other places ,these folks are professional,caring,and knowledgeable ,trust them completely
Ok
Amazing experience!! I would recommend Dr. Juels to anyone!!!
My appointments have been consistently forgotten and failed to have been rescheduled. Such ignorance.
I like my new doctor.. Hopefully he can fix my knee.
Dr Jules is great. Excellent care and service.
Very good bunch of doctors and nurse’s I highly recommend
Should up today to get stickes out from trigger finger. No matches used by patient or doctor, nurse’s. Totally inescapably
Love doctor Juels… amazing doctor!!!
If I could give less than one star I would. The doctor I saw was very rude. I didn’t go there to be judged by a doctor who doesn’t know me>
Friendly. Clean. Did not wait long at all. Very pleased with my care.
Short wait time. Nice staff and doctor!
Very poor communication between front sign in area and provider area as we waited over an hour, and explained that we got lost in the system. Everyone wanted to pass the buck to the other person, no excuse
Dr. Jestus did my surgery for a herniated disc, and his staff and him have been wonderful to me.
Dr Roberts was very thorough, knowledgeable, professional and personable.
Very happy with the whole staff. Everyone is so caring and helpful.
I felt like he listened and was truly sympathetic to my condition.
Dr Jules is very good. He cares about patients.
My daughter has physically therapy here and her therapist is great
As always Dr. Burstedt and his staff were wonderful.
Excellent service and prompt diagnosis. Dr. McKenny is friendly and professional.
Had a knee replacement there made my knee worse than what it was ended up having to go to Nashville and get it done right would not recommend anyone to go there horrible place
I left Tier 1 with the same level of confidence that I arrived with…
I was late for my appointment.,they worked me in. As always was treated very well. Yo
Friendly, courteous, and caring. Explains things very well.
Best orthopedic care in Tennessee. Every bone I have broke they have helped me through. Couldn’t ask for better care.
I am extremely pleased with Dr Pahl and his staff. I felt like I was in very capable hands.
Dr. Roberts is a excellent orthopedic surgeon.I would recommend him. I would not go anywhere else.
This is the same Dr. That sent my brother to a pain clinic after telling my uncle he wouldn’t send his dog to a pain clinic. Thanks Dr. Cruz. Miss my brother daily.
We love Tier 1 Orthopedics! Dr. McKinney and his nurse are awesome!
Very polite & nice place to have appointments. Dr Grinspun very helpful.
Thank you,
Jean Sherman
Great experience. Very fast service
I don’t think Dr Turnbull were interested in talking to me. I felt that he wasn’t helpful
May 22nd Dr.Cruz put 3 rods & 6 long screws in my lower back.I had my x-ray visit which lacked 2 days being a month.Its perfectly lined up..My spine is..I feel taller,straighter & stronger. Still sore but in no pain..I get to go back to …
Friendly staff great doctors would definitely recommend. Got me right in and out.
Gave me a thorough exam and answered all questions.
I have had a great outcome with a surgery from Dr. Roberts, treatment from Dr. Nichols, and treatment with Dr.Cruz. I was very pleased with everyone.
When I seen Dr Cruz I didn’t know how bad off my back was..I had a surgery called posterior lumbar interbody fusion..I was barely walking & stayed in so much pain..Im a Cna & my worst fear was not being able to do what I’ve loved for many …
Dr Roberts was great. Had shot in hip which went better than expected.
Pleasant environment! No waits! Informative Visits!
Dr Juels & staff are very top notch!
Very knowledgeable and professional. Treatment and recommendations are working great.
Dr Roberts is an amazing surgeon!!
Everyone I’ve ever seen there is great..they actually care about treating the problem in a timely manor..not just writing scripts!
Dr. Mc Kinney has been keeping me on my feet for some time now, in spite of back problems that threaten to permanently sideline me, and the recurring bursitis that seems to accompany them. Dr. McKinney is one of the kindest, most …
Dr. Turnbull, and the whole staff are very kind and caring. Would recommend to everyone.
Scott Lamb is always very professional and very knowledgeable. I love my visits with scott he gets you in and out quickly with answers all you questions. Tyvm
I had cervical spine surgery it was 2yrs ago the 1st week in September and you can see where the Dr cut into my neck and there’s a vain in the scar and I’ve not been able to use my right arm and hand for months now and I kept telling the …
Very pleased with Tier 1. Thank you Dr. Turnbull for your knowledge and kindness! You have helped to relieve my pain!
Had a great visit with Dr. McKenny
The office staff , Kathy and Dr Roberts were very kind, helpful and efficient during my visit.
Dr. Turnbull was amazing! I highly recommend. 5 stars are not enough :o) A++
Dr. Grinspun was really good. Office staff really good. Overall experience really good! Thank you All!
Dr.Juels and the rest of the Staff are wonderful! He is very caring. I would recommend them to anyone!
Dr juels He is great done planters surgery on my right no pain at all i hurt more the day before surgery than i have after surgery and im 2 weeks out not took the first thing for pain didn’t even fill the scrip he is awesome😁 …
Tier One provides the best othopaedic care! It’s unfortunate when you need their services, but they’ll take good care of you.
The staff was very friendly and Dr. Juels was very nice and explained everything in a professional way.
Everyone was polite and helpful. I felt confident in Dr. Juels and his treatment of me.
I was impressed. Dr. Cruz reviewed my MRI, met with me, thoroughly described my condition and informed me that my condition was so complex that it exceeded his ability to perform surgery on my spine and offered to refer me to a surgeon who …
Very professional staff. They listen to your concerns and offer options for treatment.
Very nice people were great. I would recommend anyone to go there.
Dr Turnbaugh was very nice and polite . I couldnt ask for an easier apt. Very fast.
Dr. J. Justice is not recommended by my wife and I. We were referred to them due to chronic pain in upper neck. Bulging disc and bone spurs. Not pleased with the doctors attitude, or diagnosis. Will not be back. Will not recommend.
Dr. Jestus was wonderful. If I need surgery again, I would hope he was doing the surgery and he is very informative.
Excellent care, staff always very nice and helpful. Have had great care with Dr. Jestus and the pain management staff.
Excellent, compassionate care.
Appreciate the time taken for followup and to answer questions. Dr. Robert’s is the best!
Good Dr very good at explaining everything and would go back
If i could give zero stars i would. So the new doctors oath should be .We can only help if you have money. How the hell can you knowingly let a person be in pain because they don’t have insurance and can’t aggird a 23,000.00 surgery. And …
Dr. Justus is a very educated Dr and I would recommend him to anyone in need of brain surgery he did a tremendous job on me.
This is the WORST place ever. It’s pathetic to let these people call themselves doctors. I have FULL FAITH any moron could be a doctor if these are the requirements. Two doctors came in ASKING FOR THE SAME PATIENT THAT WAS ALREADY BACK …
My first visit for my knee. I was nervous. Great staff, and Dr. Hollman was awesome. They made me feel comfortable and very friendly. Excellent service and care. Great experience today.
The only reason I am leaving 1 star is because I can not leave 0 stars. Tier 1 is full of a bunch of incompetent employees. I’m not talking about the Doctors but I am talking about their support staff. I was sent a bill for over $200 for a …
Constantly behind on schedule, made my mother wait 2 hours past her appointment time, she had to leave. 4 day wait for records they can print right there. It’s awful every time. Shouldn’t overschedule your patients.
It’s easy to check in beforehand and the staff was great. The doctor was very informative and answered my questions that I had. Great experience!
Dr. Jestus, Honesty is an A+ whether it’s what you want to hear or not!
Dr. Cruz has operated on me 3 times in the last 20 years and I will continue to see him for future surgeries if I need them. I trust him completely! I recommend him to everyone looking for a Neurosurgeon in my area.
Always am impressed with the professionalism displayed by Dr Jermackowitz and his Nurse…
Dr Burstedt is one of the best Dr I have dealt with he is so nice and explains things to where you can understand his office staff is wonderful and his surgical team is absolutely the best you could ask for
Dr. Robert’s is the best of best! Dr. Lamb is also one of the best!. Staff is helpful and eager to get you the help you need. I don’t think I would be walking if not for these doctors. I would never think of going anywhere else.
Tier 1 was professional and courteous to me. My doctor was patient with me when discussing my problem. The wait in the lobby was short.
Appt. with Dr. Grinspun was a pleasure! He took time to listen and evaluate! Absolute pleasure…
I’d like to report doctor turnbull about his personality and behaviors about other and how he’s unable to see that people are really hurting and in pain regardless of his thoughts and believes and that in some cases he may be over looking …
1 appreciate Dr Robert’s support very much. Caring and down to earth. Only problem was 1 hour wait, which was probably due to unforseen circumstances.
From Joanne Borges
There was nothing rushed about the visit Dr. Burstedt took time to explain where my pain was coming from, and what treatment would help.
Diagnosis of problem, developed an insurance treatment plan, pursued rotator cuff surgery, 16 weeks of physical therapy, and arm is 80% back at strength / movement and suspect within 6 months will be 100%. Great choice to do, wish I had not waited until 49 years of age and lived with the pain for 20 years.
Always a good experience. Dr Trunbull is great, always explains treatments and options very well. Always five stars.
Went for a consultation, I was very impressed with the time he spent going into the details and future options for my situation. His bedside manner was excellent as well as his staff.
Very happy with Dr. Turnbull and nurse Brenda.
Great doctor’s at Tier1 and very friendly staff to go along.
Dr McKinney and his staff are awesome he did my shoulder surgery and excellent work! Kelly the physicians assistant is wonderful and understanding to ones needs! I wouldn’t dream of going anywhere else!
Best place to be for any shoulder issues, Dr Turnbull is great and so are the physical therapists.
I’ve had surgeries on both feet due to foot wounds from edema and diabtetes. After surgery,, my left foot is completlely healed and my right foot is progressing nicely. Can’t say enough good things about Dr. Juels, his nurses, and the Crossville/Cookeville staff. Excellent work and bedside manner.
Look forward to being meant by corporate money hungry office staff and may I add Dr Roberts as you walk in the door. I must say I can’t see why an outstanding physician relating to the one whom done my brain surgery in September 98 is with such a group.
Doctor Turnbull is great. I have always had him for different problems I came in for.
The staff is always helpful and courteous and friendly.
This place runs like a well oiled machine. You are not a number here. They make you feel welcomed while you are signing in. My treatment here was better than I have received anywhere in my life. Dr. Kieth Nihcols and his staff are amazing …
This was my first time meeting Dr. Jermakowicz! He was very interested in my situation and had time to listen to me! A very caring Doctor!
Reception was friendly and prompt. Not much waiting. Several X-rays taken. Dr. Juels was very pleasant, informative and helpful. Given follow up appt and Rx.
Was recommended to Tier 1 by Urgent Team to see Dr. Grinspun for a fractured knee and broken clavicle. All the staff were really nice and Dr. Grinspun was very courteous and informative. I could see his passion for treating his patients. …
The office staff was very professional, friendly and organizied. Every step of check in to seeing the doctor was fast and efficient. Wait time to see the doctor was less than 5 minutes. Dr. Cruz is a great neurosurgeon. His nurse Lori is …
The staff at tier 1 is great. Thank you for all you do.
I saw Dr. Juels for my foot issue and he seemed very knowledgeable about my situation. I was very pleased with the diagnosis and his findings. I would gladly refer Tier 1.
The associates were very professional and nice. Dr. Grinspun I’d a very good doctor. He explains things and takes his time with you
Very professional from check in and out. Dr. TURNBuLL IS KIND,PATIENT AND FRIENDLY. HE DONE SURGERY ON MY SHOULDER. HE DID A GREAT JOB. HE DID SHOTS ON MY OTHER SHOULDER IT DIDN’T HURT. TODAY HE GAVE ME A SHOT IN MY KNEE. TURNBULL HE IS A GREAT AND PROFESSIONAL IN MY BOOK. HIS NURSE WAS POLITE AND VERY FRIENDLY.
I saw Scott lamb and he is so proffesional and easy on you
The x-ray technologist was excellent and the young lady that assisted Scott was so pleasant. Made the visit great with caring people.
Dr Turnbull was very professional, efficient and informative. He provided me with information I needed to know. I will be seeing him again when the time is right.
Dr.McKinney did my shoulder surgery. He was awesome and very polite. He always listened to you and answered all your questions. His nurse is as wonderful as he is. I have had nothing but good luck evertime I have gone in their.
I’m very happy with my surgery with Dr walter-jermakowicz. And Staff would recommend. He’s awesome Doctor GOD BLESS .
Dr Jestus and his staff constantly and consistently serve with excellence and always give me extraordinary results!
I’m very humbled, and so grateful to be his patient!
He truly is the Best of the best!
Tier one is a great place to schedule or reschedule a appointment they make it so easy & convenient any time u call . I recommend tier one for anyone , Great DR . Friendly staff
Right hip surgery
Yesterday
Stayed 1 night …
The office is very efficient and friendly. Dr. McKinney is friendly and makes you feel at ease. I would recommend his to anyone. I especially like his socks.
Dr. Jestis is worthless and has absolutely zero concern for the patient’s well being. And sadly he doesn’t even try to hide it. 2 separate consultations and he never once examined me himself and the total time of the two appointments was …
Here on a Saturday 9am as instructed with a broken leg from a car accident and no one is here, and not answering the phone,very unprofessional
Tier 1 in Cookeville TN has been a blessing to me. I love the doctor’s because they are so knowledgeable and patient, they listen to you and they do everything in their power to help you feel better. Shout out to Dr. Stachler and Dr. Burstedt.
This place is a doctor mill. No one really cares about the patients. You check in and fill out a mountain of paperwork. Next, you go around the corner to pay your co-pay (Hello! Do you have insurance? Go pay! We’ll see you in a few …
I’m very pleased with them. Easy to sign in for your appointment. Have listened to me about my concerns. Would definitely recommend.
Finally had my reconstructive ankle surgery that was 4 yrs in the making. Complicated surgery due to fracture of talus w/complications of reoccurring UTI’s and huge ulcer on heel. Dr Jules did a FANTASTIC job. Took his time. Highly …
Always a pleasure to have Dr. McKinney take care of me. Great Doctor.
Dr Robert’s and his care staff are the best….. the 3rd party company they use to fill out fmla and disability paperwork are some what slow.
Dr jamichovich and his nurses make me feel at ease with the procedure that they had to do with my back and I cannot tell you how good they made me feel before during and after the procedure you guys rock and as far as I’m concerned …Dr jamakovich is stuck with me as a patient LOL
Nurses was very friendly. I went in to have my knee checked. All I came out with was Dr. Roberts told me he can’t predict the future and I need to loose weight. I’ve been with Tier 1 since 2015. I will not be back.
This group is great! I love Dr. Jestus and Matthew. They are both great doctors who have helped me tremendously. So glad I found them.
I had been referred to Dr Roberts office by my Dr after an injury to a knee. It was a knee that I had injured 40 years prior in a motorcycle accident and I once again injured in slip in mud. I was scheduled to see NP Scott Lamb and could …
All the Doctors, Nurses and staff are the best, professional patient oriented group I have had the privilege to be treated by. With a special shout out for Dr.Jermacowicz, Nurse Mandy, Dr. Burstedt, Dr Stachler and Nurse April. You are the Best of the Best.
I have always been treated with great respect and concern at tier 1 and Dr. Jestus has always left me feeling like I was cared for by a well equipped professional.
The staff was very NICE. And Dr. Mckinney is professional. NICE helpful and explains very town to earth. So that l can understand.
His nurse is very nice and pleasant 😊 also …
Supreme care. Absolute faith in the doctor’s ability. No fear going in and no fear post-op.
I have been troubled with my back for several years. I have been examined by 5 or 6 specialist , a number of , MRI’S , CT SCANS , EXRAYS , INJECTIONS AND THEROPY . PAIN MANAGEMENT And you name it. With this visit I left their office …
Very pleased with the care and friendliness at this place. I am seeing Dr. Roberts for a total knee replacement in January. The procedure was explained in detail and instructions were given to start the ore-op process in the next few weeks.
If I could give this office more than five stars I would. They have been nothing but amazing and have answered every single question we have had. I feel that the doctors are very patient-centered and delivered value-based care. Dr. Stachler …
Dr. Turnbull is knowledgable and straight forward, which I greatly appreciate. He is efficient and thorough, and his surgical procedure on my shoulder (my last resort) was well done. Would highly recommend.
This office is run the way all doctors offices should be run. Extremely friendly and efficient. Dr. Burstedt is the best. Always has time to address any concerns. His staff is amazing!!
First time going to urgent care and cannot brag enough on this group. We walked in and were seen within 30 minutes. Hopefully we wont have to come back, but if we do, well come here.
tier 1 and dr. grinspuns staff are always cordial , careing , and always give great care.
Dr. Jestus is one of the BEST here in middle TN. About 5 years ago he did back surgery oñ my husband & to this day he is doing GREAT! And might I say my husband’s back was one of the Worst that Dr. Jestus had ever seen & worked on. We are very Pleased with him & Tier1.
Amy, the nurse, made us feel comfortable and welcomed. Dr. David Berstadt was amazing. My husband has suffered with neuropathy and was referred to Dr. Berstadt. What a pleasant surprise. He was personable, friendly, listened patiently, answered every question. The entire visit was positive, from check in to check out. Thank you.
Dr. Jestus is the best! He’s an excellent Neurosurgeon. He also listens patiently to your questions and explains problems and procedures carefully. Dr. Jestus is a thoroughly nice guy. …
Waited for a hour and half for a less than 10 minute conversation for him to tell me he no longer does the surgery I need!
Waisted my time he could have canceled or not accepted the appointment had 3 weeks to make contact.
Dr Turnbull did a excellent job on my hand. All of his staff were very polite and knew what they were doing. I’m very pleased with the surgery.
Scott Lamb was so kind and thorough with me. He is scheduling some further tests for me.
Dr Juels is an amazing physician. I trust him with my life. I severely crushed my foot in 2019. He had to be put back together. I now walk on the outside of my foot. Dr Juels recommended a brace and better fitting shoes. I am walking almost without a limp. I can’t say enough about Dr Juels. I highly recommend him to everyone.
The MD & his assistant are professional yet personable. They both have time to answer questions and explain everything to me & my husband, too! We can understand and be comfortable in the decisions we make.
Always professional And courteous. We never have a problem with the staff or their service.
I see Dr. Christopher Juels and he is the absolute best. He really shows concern about me as his patient and always does everything to help me with my serious injury that I had. I would recommend him to anyone who has issues with their foot/feet.
So far so good, day after right knee surgery. Had tear in MCL and scar tissue from ACL surgery that was done last year in Florida. I find out more information at my follow up visit, but very pleased Im hardly in any pain. The nurses and staff were so nice also. Everyone explained everything in detail.
Dr Justus has done my surgeries and I personally would not have anyone else. Excellent in all aspects. Tier 1 will always be place. Thank you all for everything you do.
Great group of people who still take the time to talk with the patient not just treat them.
Was met in office after taking xrays and questioned by attendant as to symptoms of my concerned areas of pain. Discussion of my xrays followed and my questions were clearly and patiently discussed. Doctor entered checked the areas and made …
My daughter (15 yrs) had to be seen. Her SI Joint has been injured really bad from being dropped in the concrete on her tail bone. She can barely do PT and it’s been 5 months since the injury. The Dr suggested steroid injection into the …
I am very happy with the staff at Tier 1 orthopedic and Neurosurgical Institute. Everyone was very kind and had the information that I asked for. The Doctor informed me of everything he was doing as he went along. If I have to do this again, I will be prepared.
I was very satisfied with the care given to me by Dr. Jestus and his staff. My wait time was minimal. Dr. Jestus took time to explain my condition to me along with all treatment options. I feel like I’m on a path toward recovery.
He did the best for me. He sent mt to Dr. Burchart for help. He said that going under the knife was not what I needed.
Thanks
I have seen 2 doctors and 2 PA’s at Tier 1 and all but one appointment I ran into problems. Two appointments I waited over an hour to be seen. One of those times I was switched to the PA because I was told the doctor really wouldn’t have …
I am not sure my second surgery a year apart has worked for my muscles and tendons in my right hip. I have been in severe pain for almost 2 years. I don’t have a lot of hope for this second surgery or that this time it eliminated the …
Dr. Jermakowicz’s office got me in to the office in a timely manner without much waiting time to see the doctor. The nurse was very pleasant and helpful. Dr. Jermakowicz came in , listened to me describe my problem and we discussed …
After damaging my knee and being in intense pain I was very grateful that Dr. Turnbull could see me so promptly. He is very knowledgeable and helpful and I’m looking forward to working with him to get my knee problem resolved.
I saw Dr. Roberts and PA, Scott Lamb, at Tier 1 Orthopedic for hip pain. The whole experience was positive. The diagnostics appointment. The referral to, and coordination with, Southfork Physical Therapy. The follow up appointments w Scott …
My husband had a spinal cord stimulator done by another Dr 2 years ago. It never worked and then malfunctioned for a year. All the sudden it started electrocuting him. The Dr that did the implant wouldn’t even take his calls. Said he was …
Dr. Grinspun has done a wonderful job with all of my visits, surgery, and any questions, comments, and concerns me and my family had !! He has been very nice, helpful, and professional as well as his nurse Lindsey. She has made sure to help …
Tier 1 orthopedics did an excellent job. As a veteran seeking community care, they treated me with the utmost respect and professionalism. Despite the fact that they had to deal with the VA’s horrible horrible system they smiled at me and treated me just like anybody else. I am extremely grateful for the work they’ve done.
Dr. McKinney is my favorite Orthopedic surgeon I have seen in Tier 1, in over 12 years I have been there. He understands and actually listens to the patients! So my husband and I Love him!
I saw Dr. Stachler a few weeks ago for an ongoing shoulder problem. He was very thorough in his explanation of what the problem was. He referred me to another doctor out of town. After two weeks of waiting to get a call from the other …
First visit with Dr: Jeuls. He and his nurse were both WONDERFUL! So kind and patient. He was also quick to act to get me some much needed relief from the pain in my right heel. Highly recommend him!!
Dr. Jamak____was an awesome Surgeon. He came in and marked my back before surgery and spent some time talking with me. I felt very confident in his ability to do the surgery and help me to have a better quality of life. I would recommend him to anyone.
All the people at Tier ! Institute have been incredibly nice and helpful. Dr. Jermakowicz took great pains and time to explain and show my wife and I what he saw in the MRI. He then went on to discuss various treatment options. Again, if …
Don’t waste your time! Dr. Pahl could not fix my swollen/stiff knee. As soon as I told him I was seeing Dr. Cruz in Knoxville about my back, he just shut up and refused to help. He lost my bloodwork and could not give me the results. (10 …
Dr Roberts was encouraging and efficient. He seemed happily surprised by my arm strength and ordered therapy first. He will follow up in 3 weeks to see what is next.
I had a nerve ablation done today on my back by Dr. Burstedt (I apologize if I am misspelling it) and I could not recommend him and his team enough! Very professional, top notch team!
My overall experience with tier 1 is very good. The only problem is that it appears that appointments are scheduled 10 minutes apart which ultimately results in a backlog causing me to sit in your waiting room 45 minutes before being …
Dr. Scott Lamb & his nurse were great! They took the time to listen & help me to understand & be able to ask questions! I really felt well taken care of!! …
If I could rate Dr Roberts alone it would be 5 stars. Problem with this place is the front office staff are clueless, I would blame that to poor management and lack of staff training. The billing department is below worthless, lazy and …
Dr. Jestus did surgery on back a couple weeks ago and my pain is gone. Until you live with pain for some time you don’t know what it’s like to have relief immediately after surgery. I trust Dr. Jestus completely and would recommend his care to anyone needing his specialized care.
L ove how they’ve looked out for my concern over my shoulder replacement and how the team had kept updated! with me after the surgery. So very glad they had an involved joint replacement camp/class for me to have shown me what to expect. …
I’m always extremely happy with my visit and the treatment I that receive from him. He always trys to do what’s best for me and what will benefit my health. Thank you Dr Jemakowicz for taking such great care of me.
Great visit with Scott Lamb. He explained my knee issue and gave me a steroid shot that will help both my issues. I was in and out quickly. All the staff I met were smiling and welcoming. Thank you all !!
Dr McKinney is the best! He is a skilled surgeon and has a excellent bedside manner. He listens to his patients and provides options to try allowing you to be a participant in your care. Total hip replacement went well and followed up was great!
I had a hip replacement 12/09/2021. Dr. Robert’s and his nurse Cathy were outstanding. I went home the same day and have very minor pain. I have been walking and started light exercise. I am completely satisfied with the entire process and would refer anyone to Tier One.
The staff are so friendly and pleasant. I have had a little run around with seeing the correct doctor and when I finally did he was very pleasant. Unfortunately we haven’t found the correct treatment for my pain yet. Let’s hope they come up with something the next time I go back.
I needed a hip replacement and wanted to use Tier 1 since I had been there prior to have shots in my hip (which worked for almost 2 years after only 3 shots). I was given an appt with Dr. Shawn Stachler. He is absolutely amazing. He was …
My experience with Dr. Roberts, Tier One Orthopedic and Cookeville Regional Hospital were exceptional. Dr. Roberts is a very caring, concerned and very skilled surgeon. His nurse Cathy, Tier One Physical Therapist Thomas Austin, the …
Competent staff, caring atmosphere. Dr. Grinspun and his wonderful assistant, Lindsey, were great! Thoughtful care.
There was literally no waiting to see Dr. Turnbull. He knew exactly what the problem was with my knee and took immediate action to help with the pain in my left knee. He’s awesome!!!
Dr. Jestus is a very thorough and careful neurosurgeon. And he truly cares about his patients. I have been a patient for years . I trust him completely, Dr. Jeustus and his staff are very polite and professional. I highly recommend him to anyone with spine problems.
I recently had rotator cuff shoulder surgery, due to a large tear. Dr. Greg Roberts did my surgery after another treatment was done, trying to avoid surgery. My experiences with Dr. Roberts has been excellent! His deep knowledge serves …
Wonderful people, treated kindly by all. Doctor Roberts freindly talkative and made me feel totally comfortable with my procedure. I cannot imagine a more pleasant experience for my diagnosis. I will continue to use Tier one until no longer neccessary. Thanks to all
I really like Tier one, honestly. But I would prefer to have my injections done by Scott Lamb. He is the best health care professional that I have ever met. I never hardly even feel it when he gives me shots. The other 2 doctors that I’ve seen at Tier one have alot to desire.
This was my second contact with Dr. Turnbull. On both occasions he was personable and professional. At the first meeting he initiated measures to alleviate my pain and, during the second visit discussed options and potential outcomes. Again, thorough and professional, giving me a sense of confidence in a positive outcome.
I have always been pleased with all the staff at Tier 1. Today was my first appointment with Dr. Jermakowicz. I was highly impressed with his manner or professionalism, his ability to make you feel at ease talking with him. He is pretty awesome. I highly recommend him to anyone.
Not Bill !!!! Wife Shirley. Dr. Jestus fixed my back. He is a nice man. Talkative, interested in his patients and LISTENS to them. Very patient. Made me feel very comfortable before n after surgery n at FU appointment.
I have been very satisfied with the treatment provided by Dr. Juels. I had surgery two weeks ago on my foot. He explained my options and the results that could be expected from both a surgical and non-surgical option. He was kind and …
Short wait time. Dr. Turnbull was attentive and informative. Excellent experience at Tier 1.
I have always had a good experience with Dr. Turnbull ‘s office and staff. They are very helpfull in any matter and quick to do what needs to be done. The wait on the doctor is always very short and he is always through with the information …
Dr. Turnbull is the best. He has excellent knowledge in his field which shows when he explained what course of action needed to correct my problem. He explained the procedure in terms I could understand. He listened to my questions and concerns I had and answered them. He’s caring and compassionate. I would highly recommend him.
I love Tier 1! They are concise, professional, and very nice! I have 2 fractures in my back and Dr. Jestus was very helpful with providing me the options on my particular prognosis. He referred me to Dr. Busted for pain management and both …
Dr Joseph Jestus has hands of gold! My spinal fusion surgeries have been successful and made me pain free. His expertise is unbelievable. His staff are very knowledgeable and very caring. He listened and went over my MRI with a fine tooth comb and explained everything in full details. I would highly recommend Dr. Jestus.
Dr. Grinspun was very through with looking at my x-rays I was very satisfied with the treatment and he has given me Dr. Stickler as a follow-up Dr. if my situation doesn’t change. Thank you for your care. I would recommend Tier 1 to my friends.
The entire Tier 1 staff was professional and friendly from start to finish. Dr. Jermakowicz gave me honest and professional insight to my cervical diagnosis regarding the benefits of surgery and the chances of a successful outcome. I highly recommend Tier 1 orthopedic surgery and Dr. Jermakowicz.
I’ve had very good look with Tier 1 they have solved my problems and communicated with me very well. I would recommend them to anyone. My health is much better since Tier 1.
I received prompt service with the option of online pre-checkin (which saved time the morning of my procedure). I went to my room, my Dr and RN came in and reviewed the procedure, and performed preparation and the procedure appropriately …
This was the second knee surgery for me with Doctor McKinney. He is a fantastic surgeon and takes the time to explain everything both prior to surgery and during your follow up appointments. I saw him seven years ago for my right knee and when it came time for the other knee, I knew he was the right person for the job.
I saw Dr Burstedt today. It was my first time it to Tier 1. He was very congenial and patient. I left there with all of my questions answered in a way that I can understand. The staff was very friendly and I thank everybody for the wonderful experience!
Ive been a patient at Tier 1 for several years.
However, this was my first visit with Dr. Roberts.
I found him to be very thorough, gave me some new suggestions, was a very nice …
I was most pleased with my first visit with Dr. Turnbull today. Very friendly and professional. He gave me alternatives to surgery, discussed pros and cons to each, and ultimately helped me come to a decision that was right for me. His …
Dr Grinspun is professional and thorough. He is friendly. He also has very good surgery skills. His staff is professional and friendly.
Dr. Chris Juels was very good at explaining things to me in a way that I could understand them. He took his time in the exam and I did not feel rushed out.
Had a positive experience at Tier 1 with Dr. Jestus. He took the time to listen to my concerns and expectations, and then together we formulated a plan of action.
This was my first visit to Tier 1. Registered online which was very easy. The staff and Dr. Turnbull were very friendly and very professional. It was great.
This was not my first visit to Tier 1, but WAS my first visit to Dr. Juels and his team… And OMGOSH!!!! Check in was simple, with a delightful lady at the window!! The nurse was fantastic!! Personable yet professional. The x-ray tech was …
Recently visited Dr. Jestus and had the ACDF proceedure completed by Dr. Jestus. The consultations prior to and after the surgery were thorough, informative and precise. Thankful to say the procedure went well and the results have been …
Dr. Turnbull is great. He cares about his patience. Easy to make appointments Have been going there for about 4 years and always have a good experience.
I got my first cortisone shot in my hip. It hurt like crazy and my hip was very sore for a couple of days. I am fine now but won’t know if it worked until I go bowling again. My objective is to bowl without pain.
I have been going to Tier 1 for several years. Dr McKinney is by far the best surgeon I have had the pleasure of meeting. I trust him with my care. He has a great bedside manner. He explains what he is doing and answers any questions I have.
Dr. Roberts spent a lot of time answering my questions and explaining what options I have and the realistic results. I was very impressed with his professionalism and personal care. Dr. Whorley and all of the staff have been very helpful.
My first visit was today and as far as dr visits go it was great. They are were busy but super quick and friendly at getting you checked in. Staff are courteous and helpful. Dr. Jestus was nice, easy to talk to and he listened to me. Surgery is scheduled and I anticipate a great outcome.
I saw Dr. Burstedt as a consult for shots in my back. He was very nice and very knowledgeable. He had looked up all my MRI’S before our appointment. I was very impressed with his decision as far as where my shots should go. I would highly recommend.
My husbands lumbar procedure showed instant improvement in his walking. He was walking not shuffling his feet.
Dr “B” was a great communicator. He explained what to expect during and after …
Dr Roberts is kind, caring, and takes time to listen and provide a diagnosis. He has replaced my hip and it was wonderful.
I hate going to doctor in the first place,but tier one has a excellent staff very professional and friendly and Dr.Roberts is excellent takes time to explain your after care and answer your concerns.P.A. Scott Lamb is also caring and takes time to explain the procedure he’s doing and always smiling.
First time in my life I have dealt with so much pain in my knee….I needed help fast so I went in to Tier 1 Urgent Care.. They were not only polite and helpful….but fast in getting me in. I saw Dr Worley and my pain was so manageable and I …
Dr. Jestus’s operation is one of the best experiences (medically speaking) that I have had. His staff is to die for (don’t take that literally). His scheduler (Shelly) got me in the day after I called. I was in severe pain and she …
Very, very, strange..went to Tier 1 today to see if we could get a prescription for a knee brace for my son. He broke the over the counter one he had been using. He had been seen there in june for mri and xray which both came back ok. He …
I have been a patient of Tier 1 for over 10 years and have had surgeries and steroid therapy by both Dr Jestus and Dr. Roberts as well as being supported by their physical therapy program. They listen, review or order tests, and then they …
You know it won’t be a good experience when the person who is removing your stitches says ‘grin and bare it’ at least a dozen times. I had to stop her 3 times and ask to remove more of the dried blood before proceeding. Her attitude and …
They’re really nice and gave time to listen andwed all my questions, and the Dr. Had changed the procedure and came in and went over it with me. And his nurse Mandie is the best she talks to you like she has known you like a family member. She is the best the Dr. Don’t talk to you like your friends but he’s the best. Dr. If all .
Dr. Turnball is a very good doctor he takes care of his patience 100% of the times. he’s very easy to talk to and understand. Thank you for caring for your patience. And also the staff is very knowledgeable and respectful and friendly. So thank you all appreciated very much.
I appreciate the honesty in treatment and focus on efficient, thorough in office care. The check in process is simple. The nurses are so sweet and caring. The aftercare suite is comfortable. The procedure was straightforward and, while not altogether pleasant, the concern for patient comfort is top notch! Thank you!