Garbage collection service, Vince Refuse SE Services Inc
We’re a local family owned waste removal business that has been here for the residents of Springfield, Clark County, and the surrounding area … See more
The lady at the front desk is very very rude! My mom called to ask about the trash service not being picked up! Well she hung up on my mom twice! And then to find out we owe money on our service when she had paid the money to the guy on the …
my review disappeared on me….but if it shows back up folks, i wanted to sign off buy sayin that Rick Vince & Co. is a great company to have at ur service!
Terrible service! Do not recommend! Terrible drivers, damages my lawn and picks and chooses what I can’t throw out! It’s a dumpster! For crying out loud! No branches!!!
We have been with Vince for several years. They are very dependable and have great service. One suggestion would be to display your holiday schedules on your site.
Customer service is lacking, they will leave trash and it appears that depending on if the owner is on the route he will leave trash and knock over the cans he doesn’t take. We have had this issue several time with them. I was a little …
Had the trashcurbside the day before pick up. There was no collection. Bill was paid and we did our part. We ccalled and the office manager was very rude. There was no call back or collection. We decided to use a different colletiin agency. I do
Vince Refuse Services is a great company to do business with. This company will pick up one’s trash/refuse no matter what size or how often one needs his refuse hauled away. If you only have one bag of trash only every six or seven weeks, …
Left my 86-year old aunts trash outside today, only picking up their precious blue bags. My aunt, who has dementia, and trying to clean her house is left in the lurch due to Brian Vince and his petty tiff with her niece. I hope hes real proud of himself screwing over a helpless old woman. Classy stuff
I started service with them, and within two years only received three bills, each of which was severely backed up and costed a lot. After those two years, they ended their services. I called them and they forced me to pay more money that …
I have been very unsatisfied with their customer service. The owners (Mrs. Vince) have no interest in providing quality service, communicating necessary information (which could easily be solved by implementing an email service), or …
Wednesday was trash pick up. Went to take my cans back to find that they only dumped their blue can. I had purchased two 96 gallon trash cans at Lowe’s that were front loader type. $100 per can. They dumped them for the last two weeks …
This is my first time ordering refuse service, so I can not compare to other companies… but in the several months we’ve been with Vince, we’ve had continuous problems. Twice, they have failed to collect our trash altogether (once because …
This Company and all of their employees go above and beyond everyday. My elderly mother is a long time customer and the guys always take care of her. We try to show them our appreciation for all that they do! We are so pleased with the Professional and Courteous Customer Service that they provide. 10 stars!
driver was too lazy to take the trash bags out of my trash can so he just left it saying it was too heavy. I will never use this company again. they don’t even answer the phone most of the time if you call them
My parents needed me to take out their trash, they were not able to take it down the driveway. I pulled in and thought I had enough time and the trash truck drove by and was at the neighbors house. I still walked it to the street and waved …
The lady at the front desk is very very rude! My mom called to ask about the trash service not being picked up! Well she hung up on my mom twice! And then to find out we owe money on our service when she had paid the money to the guy on the …
Very poor customer service….
Cheap, and employees are very nice
WORST trash service in Springfield.
Thank you for years of great service!
I have been using Vince for years…
This company is TERRIBLE i do not recommend them at all
They dont even answer the phone smh want you to leave a number . . . Not the way id run my buisness.
Very knowledgeable about all routes. Willing to work with you whatever the situation is.
Very dependable!! I’ve been with them for 25+ years and have never had a problem
Great reliable service! Good Looking guys! 100
Great people, great service!!!
They are always there when I call. Friendly staff. Awesome prices.
I have been a long time customer for years … I have never had any negative issues. They are excellent.
The service is fine, but you could do your customers the service of letting us know what days to set out our trash following a holiday.
my review disappeared on me….but if it shows back up folks, i wanted to sign off buy sayin that Rick Vince & Co. is a great company to have at ur service!
Terrible service! Do not recommend! Terrible drivers, damages my lawn and picks and chooses what I can’t throw out! It’s a dumpster! For crying out loud! No branches!!!
We have been with Vince for several years. They are very dependable and have great service. One suggestion would be to display your holiday schedules on your site.
Customer service is lacking, they will leave trash and it appears that depending on if the owner is on the route he will leave trash and knock over the cans he doesn’t take. We have had this issue several time with them. I was a little …
They throw your trash cans in the street and leave debri. Sad
Had the trashcurbside the day before pick up. There was no collection. Bill was paid and we did our part. We ccalled and the office manager was very rude. There was no call back or collection. We decided to use a different colletiin agency. I do
Wonderful local company! They are great to deal with.
Vince Refuse Services is a great company to do business with. This company will pick up one’s trash/refuse no matter what size or how often one needs his refuse hauled away. If you only have one bag of trash only every six or seven weeks, …
They go beyond helping you get your trash picked up & will work with you to pay a past due Amt. & They’re prices are Great!
💃✌️🏃 …
Left my 86-year old aunts trash outside today, only picking up their precious blue bags. My aunt, who has dementia, and trying to clean her house is left in the lurch due to Brian Vince and his petty tiff with her niece. I hope hes real proud of himself screwing over a helpless old woman. Classy stuff
I started service with them, and within two years only received three bills, each of which was severely backed up and costed a lot. After those two years, they ended their services. I called them and they forced me to pay more money that …
I have been very unsatisfied with their customer service. The owners (Mrs. Vince) have no interest in providing quality service, communicating necessary information (which could easily be solved by implementing an email service), or …
Wednesday was trash pick up. Went to take my cans back to find that they only dumped their blue can. I had purchased two 96 gallon trash cans at Lowe’s that were front loader type. $100 per can. They dumped them for the last two weeks …
This is my first time ordering refuse service, so I can not compare to other companies… but in the several months we’ve been with Vince, we’ve had continuous problems. Twice, they have failed to collect our trash altogether (once because …
This Company and all of their employees go above and beyond everyday. My elderly mother is a long time customer and the guys always take care of her. We try to show them our appreciation for all that they do! We are so pleased with the Professional and Courteous Customer Service that they provide. 10 stars!
driver was too lazy to take the trash bags out of my trash can so he just left it saying it was too heavy. I will never use this company again. they don’t even answer the phone most of the time if you call them
My parents needed me to take out their trash, they were not able to take it down the driveway. I pulled in and thought I had enough time and the trash truck drove by and was at the neighbors house. I still walked it to the street and waved …
Been with this company for almost 20 years. They never let me down. I appreciate my driver and his crew very much. Recommend to everyone.