An acute general hospital is an institution whose primary function is to provide inpatient diagnostic and therapeutic services for a variety of … See more
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3130 N County Road 25A, Troy, OH 45373
My son had a procedure done last month, his first time being under anesthesia and I was very nervous. However every person involved in his care came in and introduced themselves, explained the process and their part in his care to my …
This place is horrible down right horrible
Horrible
They are slow and not very sufficient
Great patient experience!
Clean!
Had my son in 2005 best place ever!!!!
Fast and efficient
Er section is awful. Other areas are decent.
They don’t care about anyone who needs help 😡😠 all they do is bull 😠 you would be better off dieing at home 😠 they don’t care!!! …
Very friendly staff
What are you doing about your employee Shelly Siders?
Absolutely go here if you want to die! Horrible care, slow to react. I would send anyone I know here!!!!
Great place to receive help
Best nurses ever !!!
Came here with my son everyone’s polite got my son in the back an started working on him while keeping me informed what’s going on
Since this location opened I’ve been admitted here well over a dozen times and I’ve also been admitted to Miami Valley, Good Samaritan, Sycamore, and both Stouder and Piqua Memorial hospitals when they were open, as well as 3 different …
Took me an hour to get seen busy for Sun night
Dont have that welcome feeling like it used to
Doctors and staff were very nice and patient. Very nice and clean facilities. All staff were very professional and helpful.
Doesn’t deserve a rating. Wife comes in with extreme pain and is put in line. Sent home when still in extreme pain. Thanks Obama
All doctors and other personnel were very friendly and were courteous They were. Quick to respond to my needs.
Well trained Staff, Doctors, Nurses Everybody was very Nice,
Worst place ever. Sent my hubby home with high BP. Treated like a dog. Had to go back. Was a horrible ordeal.
The worst hospital I’ve ever seen. I classified them with Middletown hospital. Wouldn’t take a sick dog there.thats truth
Nurses r rude and doc’s act like they rather be anywere else took forever to get care. Rather drive to dayton
Security looked good but I was surprised they are still unarmed.
The 5 stars are for the emergency department team..they are amazing people.
Really bad E.R. service, a few of the staff members were extremely rude, we weren’t from around the area and didn’t know the hospital. It took 3 hours for them to tell me that they needed to suture my finger.. bad service.
I have not had bad care from this hospital! The doctors at this hospital are the reason my husband is still with me today!
Not a place I would ever go if I needed medical attention. They will tell you one thing and do another. Their goal is to get you out of there as quickly as possible.
Just go to Wilson in Sidney instead hell I can’t even get these people to answer the phone to pay my bill. it’s rediculous.
ER if worthless, wrong diagnosis. Said to see doctor at some point, but it was no emergency. Turned out I had stage 4 colon cancer.
I have been to ER once then back for worsening symtons I did see a PA but never did see the doctor come in !!All except 1 nurse was nice when asked about work and not a single staff knew i had been there for 5 1/2 hours the day before …
Brought my 78 year old mom here who was in a lot of pain. We sat in the waiting room for over an hour before anyone even checked her BP.. This is ridiculous.
I really like it here @ this hospital they r quick on everything and staff is always friendly nvr have ever had a wait n the ED ( Emergency Dept / room )
Worst hospital ever! We locals call it DEATH VALLEY for a reason.
There are some exceptional staff, but few and far between.
one star low as i could go but i wouldn’t evan give that, they have no common sense about any medical ailments it’s like getting help from a pamphlet and if you go somewhere else but need them for medical references of prior visits they get brain freeze and can’t help.
Love the hospital saff andd rehab staff
They took very good care of my 85 year old dad in the ER and he was also admitted for several days. Everyone was very nice and helpful!!!
For me personally I would go almost anywhere else
I’ve had 2 surgery’s and both times it came out wonderful. The staff and physicians I have seen were great!
The nursing staff in the ER is great but the doctors are horrible. They don’t listen and seem to just want to zip in and zip out like they have something better to do.
It was a slow process, but tests were done as was possible to work me in,
I went here for a sleep the middle of September and the sleep tech guy did a really good job of taking care of me because I was so nervous about it but he walked me through it and came and checked on me and I went there last night for …
Better than Kettering ever thought about being! All my Doctors are top notch and very knowledgeable! I wouldn’t go anywhere else!
My wife went in for an infection. She was vomiting and then some, the doctors or nurses never checked on her or cared this place has me absolutely livid you are a complete joke of a facility. This place is a living horror movie I cannot …
Christine Asher treated me horribly at the behavioral health outpatient center. Needs to learn humility, compassion and professionalism.
Everything about the Hospital is very top notch, except the inflatable bed that keeps you awake, you need your rest is why you are in the hospital.
—–1 is more like it………Everyone that is sick and in pain is not seeking drugs. I came in nauseated and in pain and all Dr greated me with poor bedside manner, Judgement and generalizations. Way to go Upper Valley! I will NOT be coming back Agai
Moved here from out west where your ER wait time is never under 3 hours. Not only were they extremely quick and thorough but they were friendly, attentive and took care of my issue brilliantly. Just excellent!
I had a out patient test today witch involved putting a tube in my rectum. The nurse put this in and left
I laid there for over ten minutes before I started yelling for someone to help …
I had impeccable care from beginning to end!
I had a mri on my back .and got a chemical spash to my eyes .both times i was there they were they were fantastic people. I think there very professional and kind.i dont know why some people are bad mouthing them.they were great to me.
Nursing staff was great but a special thanks to the doctor who went home and forgot about realeasing my daughter, nothing like waiting 10 hours .thanks again to nurse who called him at home. Hope golf game was enjoyable.
They failed to catch a medical issue I have had my entire life and had been there many times.
They did not tell my mom that her gallbladder was not fully working.
They need to pick better and more competent staff.
We had our baby delivered at UVMC Maternity. All the nurse, staff, consultants were very wonderful.
I could write a book about my horrible experience during my week long stay at this facility. If you want a pleasant experience and comfort in knowing you’re getting the best care possible in a time where you are vulnerable stay away from upper valley medical.
have been through Er and stayed in hospital several times since 2012. Could not ask for better people in a time of crisis when I’m out of it with pain, willing to explain why they do things or don’t do things like giving extra pain meds or why they need certain tests. Better yet willing to work you making payments.
Very bad company call to schedule a appointment with the urologist and because my referral didn’t come through while I was on the phone with them they called me back and canceled my appointment telling me that they cannot help me due to the …
Recently was admitted with pneumonia. Both ER and patient care were
exceptional in their thoroughness, and their attention to my care.
When I was released, I personally thanked all those who were
involved. Can’t say enough about their professionalism!
L & d nice nurses but tired of false reports made can do better
On my most recent visit, the entire staff was very friendly, proficient, professional, and helpful! They found the issue quickly in the ER, admitted me, and scheduled my needed surgery the next morning. Dr. Larreategui was FANTASTIC! TOP-NOTCH care from start to home! #thanks
I fell in a parking lot. A,bulance was called. I was seen in ER. After XRays we’re taken ,I was told I only had a sprain in my right leg. I was sent home. After dealing with pain for three weeks,I took my XRays from the hospital to my …
The worst hospital I have ever been to, I’ve been seated for two hours and have seen patients come and go and they place others before me. I don’t recommend coming here. I’ve also had occasions with rude staff and this place is just the worst hospital I could imagine.
We were very pleased with the care my husband got after his stroke. All the staff were attentive and friendly. Wouldn’t hesitate to recommend UVMC.
The last 2 hrs of my visit were the worst in terms of patient care. Would not use that hospital again if given a choice. Was not provided with any care instruction pertaining to my ailment nor a prescription for treatment of ailment, or …
I was terrified to have emergency surgery but everyone was so incredibly nice & made me feel as comfortable as possible.
My last visit to the E.R. was terrible. As soon as I walked in I was interrogated by the woman at the front desk. She asked me if I took any illegal drugs I said No. Pretty standard question but she kept pressing me. “Are you sure?” “You …
If i couls give them 0 stars i would. My mother came in through the e.r and got admitted and has stayed one night and has to stay another. This is by far the worst, hospitial stay i have ever been apart of.. Staff( nurses) have been very …
UVMC is overall a great hospital. Staff is nice and helpful. Though being mostly younger do not react well to poor attitude patients ( outside of being in pain). You only see your Dr. 1 time a day otherwise only on request. The ER is great during the day, terrible at night. Only 1 Dr at night.
The nurses took great care o my dad Lloyd Kotcamp until the end. He loved talking to them. Thank you!!
Unfortunate mishap sent me to ER last week but awesome experience girl at registration was awesome quick prompt professional and very helpful thanks Erin or Erica not sure what exact name was. Nurses were great caring friendly thanks upper valley for turning a negative into a positive.
The staff and medical personnel I interacted with were very kind and professional, and I had barely any wait time. However, I was asked to pay up front (which is fine), and I was told that my insurance might reimburse me. Then a few weeks …
If I could give a 5 for care I would. Nurses and Drs were friendly, knowledgable and great care was given. However, my husb was asked to pay his deductible to get 5 % discount. They quoted him double what his deductible was and when …
This is for the physicians building, I took my dad to the neurologist today and couldn’t believe the level of unprofessionalism by the staff. The receptionist was mad over paperwork that they never sent to be filled out, which took me …
I had a very good experience with hernia surgery with doctor Daniel Taylor and staff.
However before my surgery they told me I could get 5% off if I paid the bill …
Where do I begin? My husband has suffered with chronic pancreatitis for approximately 10 years. He is s hard working, decent man, suffering with bouts of excruciating pain. We have been to Cleveland Clinic and to Indiana University and to …
So this Hospital the doctors don’t really care about what you have to say about how you’re in pain order your hurting due to whatever pain that patients are in. The care of the hospital is not good or up to par. They could do better with …
Never will I go back to UVMC. I’m a severe asthmatic and have been hospitalized numerous times due to my severity and other lung history.
I’ve been to the ER twice this week for my asthma and released. Not any better …
Went in with severe chest pain and shortness of breath. Doctor told me he thinks I’m just trying to get sick. What does that mean? Well long story short went to Kettering and was in open heart surgery within 8 hours for pericarditis. The …
Horrible ER quality of care received, if I could give it a (-5) I would. By far the worst ER Dept I’ve ever been to & I’ve been to plenty. The MD & PA were so incompetent. After misdiagnosing my husband, they tried to persuade us to go …
Family member was there for two weeks after a major surgery. They took good care of her. There were a few here and there that obviously were just there for a paycheck, but you have that most places. Medical professionals really need to …
I selected UVMC due to its location, but my experience with this hospital left much to be desired. First, after outpatient surgery, I failed to receive a compression stocking and the ice machine was incorrectly connected. Discovering this …
Came in for Blood in vomit . And waited over thirty minutes. With a serious issue. To the staff inducting and elderly patient before me. When I was registered first. This hospital doesn’t adhere to triage methods. …
Was admitted yesterday and everything was goin ok (can’t be that great of experience it’s a hospital). Today I ask about a shower and was told I would be able to take one. Well girl comes in to get my vitals and I mention the shower she …
Had our baby girl delivered this weekend, experience overall was great. Our nurse Kylie was fantastic! Very knowledgeable, caring, and put us at ease during the process. Went above and beyond our entire labor. Thank you so much to the staff at UVMC Maternity!
DO NOT SEND YOUR FAMILY HERE, THEY WILL KILL THEM!!!! How can you even call yourself a hospital when you won’t treat COVID patients with monoclonal antibodies or at least an antibiotic!! I live in FL and we are thriving with treatments …
I had a breast biopsy on 1-5. The doctor that performed the biopsy didn’t allow the numbing agent to work before he started removing tissue? It hurt like crazy. The nurse told him 3 times I was responding to pain, he said “sorry” and …
Best place to go if you need to figure some things out about your life. Or even if you’re just feeling down they will get you back up and running. It’s like a break from life. You’re having a mental breakdown just go to the uvmc ER and tell …
Best experience I’ve ever had at a healthcare facility. Every single staff member I came in contact with was professional, respectful, kind and patient with me. All of them deserve awards for their job well done. Thank you!
You won’t get any better care then at this hospital. Caring friendly assuring. Also a very clean and safe environment. They take great care of each individual and make sure the patient understands what they decide. So, if you’re nervous …
Went in for a blood transfusion at 2:00 pm. They kept me overnight and on the morning, they refused to tell me if I’d had it during the night. I’d left my windows open and night got very chilly. I told them I had birds and needed to get …
Horrible discharge planning. We live out of state and had a close family relative get admitted who was confused and had a bad infection. There was an issue with verifying insurance and the bottom line is if the social worker thinks you …
My mother was unfortunately brought to upper valley medical center in Troy Ohio , she was sent to the ED by her PCP , she has just spent almost 4 weeks in this nightmare of a place that you call a hospital! I have never in all my 35 …
I don’t ever trust ER’s. As a matter of fact, I was extremely skeptical, because I never go to a different ER the next day after one disappoints me. Tuesday evening, I went to Soin medical center and they did absolutely NOTHING for me. …
this hospital killed my father ! I’m a young child and didn’t deserve this !! they left him dying on the floor and didn’t take him to icu and didn’t call us till 20 mins after his passing come to find out !! they neglected him ! they abused …
Horrible maternity staff. The midwife from Dr. Dillworth’s office literally left to go pick up her son while I was pushing. The doctor was not around, I was just left with a nurse. After being in labor for 48 hours, the epidural was not …
I came into the ED yesterday evening after leaving Kettering hospital because of poor treatment & the attitudes I received. I had a swollen throat & fever. I went an seen two different doctors previously for treatment. I go into the ED an …
Everyone was very nice. But you need signs letting people know where to go. My father-in-law was passing and I could not find the ICU. I asked the person at the desk and she said she had no idea. She thought the second floor. I go to the second floor and still no signs and no one to ask.
Went to ER as my Dr. Sent me. Very bad experience and then the Dr. Whom I never seen or any nurses changed the story on what happened. All in all I finally left . Offered to sign a paper and she said I didn’t have to. The ER could have at …
Staff was excellent with my care. The food on the other hand really needs to be improved. I just don’t understand why hospital food has to be so bland.
My nurses will awesome and very caring! Abby and Cameron took extra care with me and always will to get me anything that I needed.
Just checked my dad out. I could write a book on how bad this hospital is. If you have the choice, please don’t take your loved one here.
My experience here was absolutely horrible! The male dr treated me with such disrespect I literally left the room in tears. He treated me as I was lower than him and wouldn’t listen to what I was saying. I guess being disabled and in caresource is a bad thing. Horrible horrible man figure
Dr. Challis is absolute worse. 3 hrs had ask finally get a breathing treatment but oxygen was 88-91. Was going send me home with nothing no meds, 4 hrs in she finally decides for a covid and flu test. Horrible experience here the last two …