Established in 1938, Wise Electric Cooperative is a nonprofit organization that provides electricity for rural people.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8am to 5pm |
| Tuesday | 8am to 5pm |
| Wednesday | 8am to 5pm |
| Thursday | 8am to 5pm |
| Friday | 8am to 5pm |
1900 N Trinity St, Decatur, TX 76234
Convenient
Good
Excellent service
Nice Place and good people
Excellent
Wonderful service
Great service!
Good customer service
Too expensive
They was very helpful
Hard to get information from them
Best wire price
Customer service is the best
Very reliable service!
Great Place Fine Service. Staff is Awesome
Very fast and good at what they do
Very nice people. But hard to talk through thick glass.
Friendly people, but a little scary when you first walk in, u c thick glass enclosure .
They are the only rural electric company available in our county.
Very impressed by the ability to provide power consistently. Great Job!
Power just randomly goes out several times a month (not because of weather). Hope they fix soon.
Quick connection ,put security light in less than a week .service so far so good.
Been contracting for them for over 11 years. Great to work for and electrical prices at home are good
Been charged so many times in 3 yrs still sticking to prepaid to watch what they charge. 20.00$ ecactly makes no sense 2 or 3 times in a row
I am ever so grateful to all the folks at WCE for providing us with uninterrupted electric during the big freeze!!!
Would give 0 if I could. They make you sign a contract and if you move you still have to pay for two years you can’t even pay a fee to cancel. I don’t even live at that place anymore.
Love wise electric they have amazing customer service during outages and when things need to be fixed they are the out here quickly. As I’m typing this my lights just came back on.
Can’t get ahold of anyone for anything. They are very unhelpful and you are just another number to them. Awful.
Worst electric company, very poor customer service and to add insult to injury I had to file multiple complaints to the puc and many other agencies and plan to continue they literally steal your money right in front of your face and then …
Wise Coop is your only option in rural Montague County TX but the crews are great!!
Highest electric bills I have ever had since moving here
Love these guys! Great rates and very little down time IF the electricity happens to go out which has only happened once or twice in the last 2 yrs. WOW! Before we were fortunate enough to move into a Wise Electric Coop area, our power was …
In and out very quickly. This has been true the few times I’ve been there. Their web site and mobile app allows self service on most issues.
I don’t know what kind of experiences everyone else seems to be having with them that makes y’all say great service, because our service has sucked beyond the telling of it. If they weren’t our only option we would have anyone else. We have …
Provided information that I called regarding. Not overly courteous.
You live in Wise county why is electric is the place to get the electricity from they’re very competitive and I’ve been with them as long as I can remember
Worst company I have ever used they charge u more than your actual usage then when confronted about it they lie and try to cover there lies up with doctoring your bill especially if your a prepaid customer, avoid this company at all cost …
Are those people crazy. It is the most cheapest you can get. We never had any problem with. Power stayed on too during sn9w storm this last February, 2021. The ladies are wonderful to at the office.
My bill have almost double over the last 2 months and I’m not the only one having this problem in Springtown. I have a 1900 sq foot house and only 2 people live in. My bill has been almost 300 this is crazy. It is higher the last 2 months then it was during the ice storm.
Customer service is horrible. They shut my electric off without warning. When I called I was advised I had missed a bill two months ago, but had paid the bills since then. I asked why someone couldn’t call me and was told “we service 7 …
Always have good service and when something does go wrong due to a storm their right on it. We had a transformer blow out during a bad storm a few years back and within three hours all was up and running.
With as much as they charge you would think they could deliver solid service. 36 minutes into another power outage. If I ever move to a new place in wise county, the first requirement for realtor is under no circumstance can it have a coop …
Ryan came out to property to decide where the best placement for the pole. He was polite and informative. I filled out the paperwork and took it to the office where Sam was super tolerant and kind with me and my paperwork. I have nothing but good to say about Wise Electric Co-Op as a first time customer so far in the process.