Gastroenterologist, Texas Gastroenterology Institute
TGI’s expert staff is trained to examine and tailor digestive health programs to meet the needs of every person. We hope to increase the overall … See more
(Translated by Google) They make you sign a sheet that says if you are just 1 minute late to your appointment, they will charge you $20.00. However, you have to wait 2 hours after your appointment time to be seen. This makes no sense at …
4 hour wait to be called in for vitals. Absolutely ridiculous and disrespectful of our valuable time. I was not given a reason for the delay; in fact the staff didn’t act concerned at all for the time the patients waited in the lobby,
The long wait due to overscheduling is clear evidence this office has NO respect for its patients and evidence of the greed that mesidical offices have in the RGV.
DR Balderas is the best GI DR, I was six months pregnant with gallbladder stones I was a very complicated case no DR wanted to do surgery nor perform a procedure on me I had a stone stuck on the bile duct and DR Balderas saved my daughter’s …
I don’t recommend this place I recommend Renaissance Gastroenterology it’s the best Gastroenterology in The Valley. Dr Chacon is the best physician she is caring nice and she does everything carefully. It does not hurt at all when she does the procedures.
Yes there was a wait. Dr. Rodriguez explain the procedure to me. The results were explained very carefully and throughly. Very professional
Even more important to me the office was clean. Procedure room clean. Recover clean
Terrible customer service. Front desk ladies are unfriendly and they ask me to pay the visit before seeing the doctor. Usually any business render their services and then charge. Waiting time was long even if you arrive early. Waiting area furniture was clean but old.
The staff is courteous, but they have messed up with my appointment twice. I’ve had to lose time from work both times. With so many workers in the office, makes me wonder how the hell they can mess up. I’m so Stressed out.
If I could give this clinic zero stars I’d do it in a heartbeat. If you have elderly or disabled family members going to this clinic, I would really suggest you take them to another gastroenterologist. This place is incredibly ableist and …
I had a procedure done with Dr. Balderas. I was nervous going in to the procedure but she was able to explain how the procedure would go. The nurses were very attentive and made sure I was comfortable. Dr. Balderas was very knowledgeable …
Had an amazing experience here. I was greeted by an awesome, sweet and professional lady named Cecilia. She was very caring and understanding. The moment I stepped into the facility she made me feel right at home. I was very satisfied …
Called 6/22 to make appt & given AUGUST 23, 2021 date. Needed RX to cover until my 2 MONTHS VISIT , I started to explain the circumstance to the clinical staff & was RUDELY INTERRUPTED before I finished what I had to say. Due to my 2 MONTH …
My liver enzymes were out the roof and Dr. Rodriguez got them down to normal and fast! My other drs. hadnt even heard of what he prescribed me but they noticed my enzymes normalizing and took note of his treatment plan. Even they were amazed at how well it worked.
Initial consultation wait time beyond ridiculous 2 plus hours, the staff sometimes is courteous others they are plain rude. Some are allowed in office with a family member while others are not unbelievable to me you allow a man in his 30s …
Worst group of doctors to work with, totally don’t give you the right directions. Always misinformation. Never return calls back. Nurses are completely rude over the phone. They re- schedule you over and over again because the nurses don’t …
I went in August for initial visit before colonoscopy and got scheduled for late November. I went back for another visit and could not see the Dr. I was referred to the PA whom scheduled me for a procedure in February 2023. I found …
This is my first visit, the office staff was very courteous and welcoming even though there was a line out the door. My first consultation with Dr. Balderas went better than what I had hoped for she was very informative and made sure I …
(Translated by Google) They make you sign a sheet that says if you are just 1 minute late to your appointment, they will charge you $20.00. However, you have to wait 2 hours after your appointment time to be seen. This makes no sense at …
4 hour wait to be called in for vitals. Absolutely ridiculous and disrespectful of our valuable time. I was not given a reason for the delay; in fact the staff didn’t act concerned at all for the time the patients waited in the lobby,
The worst been here 2 hours and all we get is excuses for not being seen apparently this is normal here
The best group of doctors! Top notch service!
Seems like balderas does not care or take time to hear the patient. Felt very rushed and uncomfortable.
Professional, clean and friendly can’t ask for more. Great Team. – Cake Walk, don’t procrastinate your exam.
The long wait due to overscheduling is clear evidence this office has NO respect for its patients and evidence of the greed that mesidical offices have in the RGV.
Since the first appt. I have been very displeased. If we have an appt at 9, we shouldn’t have to wait 3 hrs to be seen. Not very professional at all.
DR Balderas is the best GI DR, I was six months pregnant with gallbladder stones I was a very complicated case no DR wanted to do surgery nor perform a procedure on me I had a stone stuck on the bile duct and DR Balderas saved my daughter’s …
I don’t recommend this place I recommend Renaissance Gastroenterology it’s the best Gastroenterology in The Valley. Dr Chacon is the best physician she is caring nice and she does everything carefully. It does not hurt at all when she does the procedures.
Yes there was a wait. Dr. Rodriguez explain the procedure to me. The results were explained very carefully and throughly. Very professional
Even more important to me the office was clean. Procedure room clean. Recover clean
Terrible customer service. Front desk ladies are unfriendly and they ask me to pay the visit before seeing the doctor. Usually any business render their services and then charge. Waiting time was long even if you arrive early. Waiting area furniture was clean but old.
The staff is courteous, but they have messed up with my appointment twice. I’ve had to lose time from work both times. With so many workers in the office, makes me wonder how the hell they can mess up. I’m so Stressed out.
If I could give this clinic zero stars I’d do it in a heartbeat. If you have elderly or disabled family members going to this clinic, I would really suggest you take them to another gastroenterologist. This place is incredibly ableist and …
I had a procedure done with Dr. Balderas. I was nervous going in to the procedure but she was able to explain how the procedure would go. The nurses were very attentive and made sure I was comfortable. Dr. Balderas was very knowledgeable …
Had an amazing experience here. I was greeted by an awesome, sweet and professional lady named Cecilia. She was very caring and understanding. The moment I stepped into the facility she made me feel right at home. I was very satisfied …
Called 6/22 to make appt & given AUGUST 23, 2021 date. Needed RX to cover until my 2 MONTHS VISIT , I started to explain the circumstance to the clinical staff & was RUDELY INTERRUPTED before I finished what I had to say. Due to my 2 MONTH …
This was my first time coming to this office and loved the experience. Office staff is very kind and helpful. Doctor was very helpful. Awesome place.
Dr. Balderas is the best! So amazingly smart & makes you feel very comfortable! I highly recommend TGI!
My liver enzymes were out the roof and Dr. Rodriguez got them down to normal and fast! My other drs. hadnt even heard of what he prescribed me but they noticed my enzymes normalizing and took note of his treatment plan. Even they were amazed at how well it worked.
Initial consultation wait time beyond ridiculous 2 plus hours, the staff sometimes is courteous others they are plain rude. Some are allowed in office with a family member while others are not unbelievable to me you allow a man in his 30s …
Worst group of doctors to work with, totally don’t give you the right directions. Always misinformation. Never return calls back. Nurses are completely rude over the phone. They re- schedule you over and over again because the nurses don’t …
I went in August for initial visit before colonoscopy and got scheduled for late November. I went back for another visit and could not see the Dr. I was referred to the PA whom scheduled me for a procedure in February 2023. I found …
This is my first visit, the office staff was very courteous and welcoming even though there was a line out the door. My first consultation with Dr. Balderas went better than what I had hoped for she was very informative and made sure I …