Since 1939, Superior Energy, LLC has been one of the leading small business, family owned propane companies in the Northeast. Today we are the highest reviewed & ranked propane supplier in the region. When searching for a local propane supplier, you want the right partner. Superior Energy employees live in the same communities they serve. They understand your needs as a home propane user: convenience, flexibility, and reliability. We are available 24/7 to deliver propane and service your homes and businesses, keeping your safety and comfort as our utmost priority, always. That’s the Superior Service You Deserve!
| Friday | 7:30AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7:30AM to 4:30PM |
| Tuesday | 7:30AM to 4:30PM |
| Wednesday | 7:30AM to 4:30PM |
| Thursday | 7:30AM to 4:30PM |
994 Hartford Tpke, Vernon, CT 06066
Superior has always been available and flexible with deliveries, and easy to contact.
First rate service and excellent response and knowledge Rick Mike and Patty were exceptional with their willingness to help and prompt delivery
Great Company. Patty and Mike were extremely helpful and courteous!
I would like to thank Neil M. and Superior Energy for always being so helpful and providing 5 star quality customer service.
Very rude costumer service , they refused to provide the current price of propane gas !!! They want to collect all the personal information about you first before hand, and what are you using the propane gas for as well !!!! That in none of your business .That is called fishing !!!
Everyone here was pleasant and helpful: Steve, Buck, Rick and Patti.
Very prompt and professional. Took the time to explain what the problem was, what he did to diagnose it and what repairs were made. Excellent service.
These guys are the best. They are super customer oriented and always willing to go the extra mile to keep you happy. Arekay
Steve (Salesman) took a crisis and made it a pleasant experience. I’d recommend anyone I know use these guys.
Patty, Anne-Marie, and Rich all provide exceptional customer service! Recommended.
Patty, Mike, and Rick were fantastic. Right on time, everything went smoothly, and got a great deal. thank you
Nothing but good things to say in regards to the service we recieved. We had no issues. Everything was handled professionally and within the agreed upon schedule.
Great company ! Rick , Patty, Rich and Jeff were all fantastic . I would highly recommend this company very friendly and professional .
Rich did an excellent job in checking our gas stove for leaks and correct pressure and carefully assuring us that the stove is safe.
WE WERE VERY IMPRESSED BY THE LEVEL OF EXPERTISE. WE WOULD RECOMMEND YOUR COMPANY TO ANYONE. THANK YOU SO MUCH.
I highly recommend this company! Patty, Rick and Mike were all great and super friendly. Great service and customer assistance.
No hot water? No problem. Patty & Mike were great, one call and I was back to scalding myself within a couple of hours.
Great staff and great service!! Very pleased with our conversion to propane!! Thanks for all your hard work!!
The people from supior energy of Vernon ct are very friendly and helpful to any questioned or concerns you might have. Would definitely give them your business if your shopping around for propane.
Had a problem with credit card and although I was at fault AnnMarie was very polite and walked me through the tedious and aggravating process.I’m confident my account was straightened out and if I have any questions they will be answered …
Patty sent a service teck that ran through what he was doing and how everything was working . thanks to Rich Ifeel safe with my unit . BOB C.
Thanks so much to Superior Energy, most in particular Rick McCaffrey for his above and beyond assistance in making my first Propane experience a Superior Positive one!
I was having problems finding a company that would sell and install a propane tank. This was the only company I could find that would do it. Rick did a good job explaining the purchase and options.
New customer and everything has been great. Patty is very friendly and helpful. Mike H is knowledgeable and answered all my questions. Definitely recommend!
Great service by sales and the installers! Patty, Rich, Jeff, Mike & Rick were all very personable and were very thorough!
Very pleasant and knowledgeable salesman and technicians. Went the extra mile to answer my questions and satisfy my needs when recently having a generator and propane tanks installed on my property.
I am very pleased with the service given to me- your team Patty from the office Mike H, and sales Rick McCaffrey.
Thank you again for everything and being very prompt.
D Wibur
So far I am happy with this company. they have been informative and communicable. Patty and Rich were both very helpful and courteous.
Superior provided quick service. Mike arrived on time and was professional, courteous and friendly. A job well done!
The staff at Superior have always been friendly and responsive. They are quick to get to our house if we need service.
Sam was prompt, professional, and personable. She did a thorough job and we were very happy with our service.
Thanks Sam
Hi Patty
I want to thank you and Rick for helping me understand all the options I had …
Technicians are professional, knowledgeable & friendly. Always willing t answer questions about the service. Office staff is equally professional, accommodating and friendly.
Mike and Steve did a great job. Both were friendly and knowledgeable!
Service was great fast and very caring. Patty followed up to check on installation and our satisfaction. Service man Rick was outstanding and answered all questions.
I needed a new regulator to run my generator, they arriver early the next morning and everything was back to normal. Thank you Patty, Rich and the team at Superior Energy!
Never had a propane dependent living situation before and was skeptical. Patty and Bob took care of us. No hassle, great communication that eliminiated the timesink of uneccessary follow ups
Sam installed our new stove in the time allotted, checked everything and was a true professional. I will be purchasing a second stove soon and I hope they send her out to install it. Thanks Sam!
I cannot say enough about the fabulous service I have had with
Superior Propane during the power outage from Isaisis.Patty Adam and Neil were so responsive to my questions and needs. Thumbs up to them all
We cannot say enough about superior energy 😁 From Peggy in the office right down to Rick and all the guys
they were wonderful, thoughtful , caring, …
Excellent service from setting up the appointments to the technicians all courteous professional and easy to work with. Patty was very helpful in setting up all my appointments, they truly are the best around.
Rick was awesome in directing me in what I needed and what would be done, and my service guy Mike went above and beyond what he needed to do. Great job, very happy!
Thank you Patty and Rich for getting to the root of our problem, and once again going above and beyond the call of duty. Thank you Superior Energy for having such a good work force taking care of us!! Arlene and Brian Smith.
Patty was very accommodating making our appointment and also following up with everything! Mike H. was awesome-very knowledgeable and helpful-he showed us how everything works and answered all our questions!!
Superior came with our new home and we can’t be happier. Rich and Patty were helpful and professional getting us setup with propane.
We just complete installation of a propane-fueled backup generator. I was particularly impressed with Superior’s timeliness as the multi-step installation progressed and quick response to telephone queries. Thank you.
They showed up when they promised. Steve was very knowledgeable, friendly, and a great guy.
As soon as he arrive he got down to business. Extremely happy with the service …
Superior Energy provided excellent service when switching providers. Many thanks to Patty, Rick and Mike M for making the change seamless.
I have used Superior Energy services since I purchased my home in 2011. They always respond quickly to service requests, even on weekends, and they are very pleasant to do business with.
My experience with Steve and Tom as a first time homeowner not knowing much, made the experience very simple and streamlined. Thank you guys for the help!!!
This company seriously needs to take a hard look at their customer service practices. Their prices are significantly higher than competitors – almost .40 more per gallon. I received a letter over the summer about signing up for a fixed …
We recently had a fan blower installed in our gas fireplace. We ran into a few snags. I would like to thank Patty, Mike, and Jim for their friendliness and willingness to make the customer happy.
We have been using them for quite some time and couldnt be happier. Today we ran out of gas and within the hour they came and filled us. Service guy who came was great. Totally recommend.
Excellent from start to finish. We had Jim take care of us and he was friendly and knowledgeable. Some of the best customer experience my wife and I have experienced in a long time.
My Mom really appreciated the help Mike and Rich gave explaining about how to deal with using propane gas! They made her feel comfortable with all the questions they answered. Thank You so much for taking your time since this is our first time using propane!
Mike and Rich performed a yearly cleaning. They were polite, knowledgeable, and efficient. Very pleasant experience. …
Rick, Tom, (and either Nick Or Mike) and Patty were all fantastic. Responsive, accommodating and very easy to work with.
Superior Energy has taken care of our propane needs. They have sent technicians out to check things very quickly to put our minds at ease. I recommend them!
Purchased a new home with a existing inground propane tank. Contacted them and asked for someone to come out to test the tank and make sure it was good. They said they would but instead of sending someone to test it they sent a salesmen. We …
We converted our house to propane and the attention to service was terrific. Rick M. and Mike did a great job in answering questions with what needed to be done. Would recommend this company for your conversion as well.
We discovered our propane tank was empty when the fireplace stopped working. I called Superior Energy and, lucky for us, propane was delivered the same day. The added bonus was meeting Neil. After filling the tank, he asked if I wanted him …
Had Rick come out for my first service set up and he was very professional and great with communication. Mike H. and Rich S. came for my safety check. Very professional and covered all I needs to know with propane service.
I first learned about Superior through the Town of Wales and how helpful and conscientious they were for safety. I contacted Rick McCaffery and he was so helpful and professional. He answered all our questions and offered us other suggestions. It was a no brainer to switch to Superior Energy.
Worked with Rick on a generator install. Rick could not have been more helpful. Rick’s tips saved me time and money. Very competitive rates also. I highly recommend Superior Energy.
Mike H worked on our house for two days and had great customer service, he got his work done fast, and he knew what he was talking about when questions are asked. The experience was great and the customer service by Mike H only made it better.
We were very impressed with the level of services from Superior. Our servicemen, Mike H.along with their receptionist, Patty, provided top level services with follow-ups to make sure we were satisfied.
Superior energy offers great customer service. They promptly return phone calls, have a friendly staff and run an organized office which makes doing business with them a pleasure. Highly recommend!
Rick was great helping me figure out what I needed, Patty found an installation appointment that worked with my schedule, and Rich installed it quickly! Great first experience working with Superior!
I had the pleasure of working with Rick, Rich, Mike M., and Patty!!! Everyone has been fantastic to work with, very accommodating, and very professional! Top notch customer service, above and beyond what you would expect!
Superior service. Steven show up with gas and determined I may have a problem. Said someone would be back next day. Rich showed up and replaced tank right away. Very professional. Patty followed up with courtesy call. Nice company to do business with.
Mike Alex and Buck swapped out our tank today! These guys were extremely fast and professional! I highly recommend Superior Energy for all of your propane needs!
Excellent support and coordinations. I am especially grateful that the job was completed when I was out of tow, please recognize that the following persons coordinated together to make it happen: Patty, Jeff, Mike, Rich & Rick. Thank you all and I love it!,
Patty has been terrific in helping me monitor my parents heating needs. She and Rich have been very understanding of the challenges facing 92 year old with dementia. It’s comforting to know that Patty and Rich are looking out for mom and dad.
Tech was very knowledgeable, thorugh and friendly. Explained everything that was done and will follow through updating the builder.
Your Technician was exceptional.
He performed the repair and explained what he did to my satisfaction to. …
New home. First time propane users. Anne-Marie, Patty and Mike were awesome in every contact or need as we moved in and got set-up. Thanks so much for making this move so easy! Karen and Brian C.
Rick was beyond helpful throughout this process. Our home provided a challenging installation and he worked with us to figure out all options. We would absolutely work with Superior again.
Patty was efficient at setting up my propane tank replacement, and Mike came by exactly at 8a and replaced the tank, got my pilot light lit and furnace running, and made sure all was well before departing. Great service.
Mike and Rich were great, very polite and on time. Replaced our old tank with a new one. I had a question about possibly moving the tank in the future due to expanding out deck and they were happy to provide suggestions. Also apologized multiple times for getting the flour dirty which was no big deal at all.
I would like to thank Patty and Mike. Patty for getting a technician to my house quickly. And, following up after the service to make sure all was well. Mike immediately recognized the problem and made the necessary adjustments.
I have worked in Quality Assurance, Ingersoll Rand for many years. Your company practices the Total Qualty Management in all areas. Rich was knowledgeable and friendly trying to get at the root of my problem which he solved. I always …
Superior Energy have provided the complete service from end to end. Rick’s analysis of the situation, to Patty’s scheduling and follow-up to Mike M’s installation have made this a simple, efficient project. Thank you Superior.
Patty and the technician Mike are extremely knowledgeable about the services they provide. They were both courteous and professional! Since it was our first time dealing with the company, my husband and I were very satisfied with the service.
Despite a snowstorm, Rich arrived as promised, quickly identified the problem and had my Lennox gas fireplace cleaned and working properly in no time. He was very professional and the worksite was left in perfect shape! …
Rich and Mike H were recently here to install a new tank. I was so very impressed with their professionalism and kindness. They arrived promptly, installed new tank quickly, and took the time to explain everything I needed to know. I highly …
Tom was fantastic
Able to work around changes in scheduling and coordinate with other work in progress …
I have been extremely pleased with the propane delivery service, customer service, and attention to detail that is provided by Superior Energy. I previously had a propane provider that began with “A” and was so displeased with the service. …
This is a highly reputable propane supplier in the area and we are very happy with the service we are receiving. Would like to explicitly acknowledge Patty for setting up our account and scheduling, and Mike for checking our equipment and providing advice on its usage.
Scheduling and rescheduling my furnace service couldn’t have been easier. Patty was very accommodating with my last minute request to reschedule. On the day of the service, Mike was quick and efficient. I am very satisfied with the service provided.
Excellent service, from the office staff to the road staff/technicians, they could not be nicer or more efficient. I recently had my furnace cleaned and not only did he do that but he suggested and then the changed the batteries in the …
Mike H, Mike M, and Rick M all did a wonderful and fast job installing our tank at our happy place in Sun Valley. They were all very kind and personable people towards me and my family. Now that fall is approaching our heat in our camper is working wonderfully all thanks to them and superior energy! Thank you very much guys!
We smelt gas the other evening coming from our propane tank. I called the emergency number at Superior Energy and someone called me back within a few minutes. We were told that someone would be over within the hour to check it our. The …
Absolute joke of a company. DO NOT WORK WITH THEM. If you have them currently, GET RID OF THEM. They are charging double the amount for their product as their competitors. Their response as to why? “Their excellent customer service” B.S. …
Superior has been very pleasant to work with. Patty has been a great help in getting us set up. The safety inspection went well and the gentlemen answered all of our questions.
Highly recommended! Superior installed a propane heating unit in my garage. Patty, Rich, Rick & Mike H were all very knowledgeable and helpful. They were able to spec out the right unit and provided a professional install.
Superior Energy has been great to work with thus far. I am a recent first time home owner with loads of new things to learn and new companies to work with. Superior Energy has been one of the more stress free experiences I have had.
I’ve been a customer for 5 yrs. They are always prompt and reliable. Just recently during a snow storm, I emailed Anne Marie to have propane delivered in the event we lost power and she sent Bob out in the snow to make sure our tank was …
My Vermont Castings Ventless Gas Stove was malfunctioning, and although this company has been out of business for 8 years, Rich said he would do some research to see if he could find the part–and by the end of the day I got the call back …
I had a super great experience with this company helping me figure out what kind of fireplace insert would be best for me; and helping me understand how to work it. They did an emergency propane delivery for me right before Thanksgiving …
Perfect & timely execution–thanks to Rick who came even on a Saturday, Patty for patiently answering all my queries, Mike who did the initial install on a frigid day and Samantha who stayed back to accommodate for the cooktop install, so I can cook the same night. Loving the experience of cooking with propane.
Had a house inspector on an inspection of my house which is for sale, and said he smelled gas from the furnace. Now nobody else could and the stove has been running for 4 years just fine but we could not take any chances. So I called the …
We just moved here from AZ and we’re not familiar with this big tank underground that held all of that stuff that heats our water and air. 😉 …
Patty called to confirm our appointment the day before. Sam showed up within the first hour of the window given and the job was completed before the end of the time window. Sam was neat and thorough. She alerted me to the presence of some …
I recently had propane piping added at my house for a garage heater and to be able to run my generator on propane instead of gasoline. All people involved in the project did an excellent job. Rick in sales, Patty in the office and techs …
Outstanding staff, both in sales and installation of propane fireplace grate and hookup with new propane tank. Previously for 30 + years we burned wood from our woods but it was too much work. We have oil heat so this will be a nice add of ambience once cold weather begins. We highly recommend Superior.
Barry
I had a new propane service installed and the technicians showed up when they said they would. I did have to contact the office to find out if my inspection happened and what the outcome was because I did not hear anything. Unfortunately, …
Superior has taken good care of me and my family over the past few years. Neil and Anne Marie have always been extremely helpful. Neil is not just a delivery driver, he also cares about the people that he delivers too which is why I return to Superior year after year!!
Superior did an excellent job installing my propane tank and hooking up the fireplace. Rick was great explaining contract options, Rich was very friendly during the install snd Patti was very accomodating wth scheduling. I would definitely use them again for my propane needs.
On behalf of all of us at Tolland County Pediatrics – Thank you to everyone at Superior Energy for squeezing us in on such short notice right before Thanksgiving. Half of our office was without heat and though us as adults can deal with it, …
Recently purchased propane tanks through Superior. Rick was very accommodating and friendly when doing business. It was a very refreshing experience dealing with a knowledgeable salesman who focused on safety codes and doing things properly. I would highly recommend going through Superior.
Early in the AM my wife woke me to tell me of a strange smell in the kitchen. We could not determine the origin of the smell. To be safe we called our propane supplier, Superior Energy. Within an hour there was a technician at our house. …
I met Rick at an event and we began discussing propane fire pits versus wood fire pits. After talking with him I knew I would not want the wood one I had recently purchased. The next day he sent me several photos with descriptions, sizes …
I have been a customer for 14 years and have always had great service with them, what made me post this is mostly two things.. First when I call the great staff that answer the phones they always solve the issues without having to put me on …
Superior Energy is the go to place for your propane and propane accessory needs. Without Steve Green we might have gone some place else. He helped us to make the right decision for our insert. He asked all the questions and answered all ours to get us the right equipment. We couldn’t be happier
Rick and that guys at Superior handled a very tight schedule around the town inspector, boiler installation, and even my vacation. Everything went better than planned and Rick was quick to answer any questions. Very pleased with the …
These guys will do anything make there customers happy. Rick came to my house to inspect what we can do tanks few times before I was happy. These care for there customers unlike other companies in my town who left in the cold. Patty in the …
When I first got a call that I needed to relocate my propane tank for safety reasons and to comply with code, I was not too happy. I’ve been here 9 years and had just accepted an offer to buy my home. The logistics of relocating the old …
Very prompt and professional company. Rick was right on time, extremely friendly, knowledgeable, and helpful in the process of switching from our old provider! He broke down the numbers for us clearly and answered all of our questions. Superior is the best, hands down!
Switch over to Superior from anther propane dealer and glad I did! These guys provided amazing customer service as they walked me through transition to above ground tanks. Patty and Rick on the front end answered all my questions while …
Hi ! I had a great experience with getting two furnaces cleaned (mine and my daughter’s). The lady (Patty) who took my original call was very informative and helpful in my questions and in setting up the appointment, and called to …
Thanks again to Rick McCaffrey for the amazing customer service. He made a service call ON HIS DAY OFF to help get my propane install started. Thank you Superior Energy, LLC!
I was just introduced to Rick McCaffrey today from Superior Energy LLC. I was soooo impressed by his thorough explanations of the whys, hows, wheres, whens, and my ifs and buts. His personality was also like a diamond, so polished! He was …
We’re so happy with our propane fireplace log set from Superior Energy. Special thanks to Rick for helping us choose the perfect set, to Patty for arranging the details, to Mike for the setup, and to Rich for the installation. Superior Energy has earned my highest recommendation.
NO Hot Water this morning! Called our Propane experts Superior Energy Of Vernon Ann Marie was very helpful and pleasant she had two service techs here within 2 hours of calling. Rich S. and Mike H. were very professional, helpful and …
Our heat went out on Monday, we called Superior energy on Tuesday for a service call. They were able to come on Wednesday for the diagnosis. Rich, our technician quickly identified the problem as a bad valve. He had the part overnighted and …
I give Superior Energy 5 Stars…I had a gas fireplace put in 8-10 years age and love it. I get many compliments on it. Anytime I call Patty is very personable on the phone . …
Patty was so helpful when I called about switching gas suppliers. Excellent service from the “guys” Rich and Rick regarding the switch over to the actual new install. They came right on time with a pre-call which I requested! Excellent service and very professional.
We moved to CT in January and wanted to replace our electric range with a new dual-fuel range and also wanted to add a propane log set to our wood burning fireplace. I called three propane companies for quotes. Rick McCaffrey, from …
Superior just completed a big job. There was thoughtful and meticulous planning, explanations to me, as well as execution of the project. A special thank you for an amazing job by Steve G, Mike and Buck. Thank you for doing such nice work and for being so pleasant to do business with.
Very professional and pleasing to work with Superior Energy. We had a good experience with getting our propane tanks installed with a line to my central air furnace and they also installed a free standing direct vent stove which I …
Thank you very much for the installation done today. Both Mike and Steve were friendly and and pleasant doing that installation. When my previous gas company didn’t show up to deliver gas, Superior was the only gas company to come and install a tank and provide gas.
We’ve had a great experience with Superior. Being new to propane my husband & I appreciate that they share their knowledge with us. Steve was driving by and saw us outside so he stopped just to say hello & introduce himself. Everyone on …
I truly cannot say enough great things about not only the level of service but kindness that I received from Superior Energy and more specifically Sam who assisted us with an initial safety check of our new home. I expected someone to come …
Samantha Bassett was an excellent, well-informed and efficient service provider. She called ahead alerting me to her arrival and suggested future issues and also corrected a longstanding problem with our gas fireplace. Overall an …
I called Superior Energy requesting a service call for my gas fire place. The company was able to send out two technicians the next day.Technicians Mike and Rich made quick work of my fire place issue. They identified and fixed the issue all while explaining what had gone wrong. Mike and Rich were very professional and knowledgeable.
Had Tom Martinjuk come out and place a propane tank and lines to a heater I installed. Great worker and super friendly. Answered all my questions and did a great job!
I have had the pleasure of using Superior Energy for the last 4 years and there service is awesome! Patty, Anne Marie and Steven have always been professional and pleasant to work with! Only reason I am leaving them is because I sold my house! Thank you for the superior service!
I have been a customer with Superior Energy for many years. I recently had my gas line replaced. The service I received was totally exceptional.
Working with Ann Marie in the office has kept me being a customer for so many …
Superior Energy recently fixed the gas fireplace in my home. My service technician, Mike, arrived on time, got started on the work right away and stayed focused until the job was finished, not wasting any time. He was courteous, …
I just switched over to Superior Energy LLC for my propane. I would like to thank a few people working there.. Patty in the office for answering my questions and setting everything up. Rick for coming out and explaining it all very clearly …
Superior Energy is a great company to do business with. Their technicians courteous, on time, and competent. I detected a possible gas leak on Saturday evening at midnight, spoke with Rich, and within minutes of calling Superior, Mike came …
Rick made the entire install process as simple as can be. He came to my house for the original consult and was very detailed going through all my options. He kept me in the loop working with the HVAC company as I was converting from oil …
In the wild, wild west of dealing with contractors … I have finally found a company that responds timely, shows up and performs a top quality job with a smile. The extra hand holding and superior customer services is exactly why anyone …
My company switched to Superior about three years ago. Superior is one of the most professional, friendly and reliable companies that I have dealt with. Patty is sincere and works very hard to coordinate service and/or delivery. The service technicians are prompt and knowledgeable. It is a pleasure doing business with Superior.
We wanted to commend Rich – the technician that came out to our home 2 days in a row. Without getting into detail about what was wrong with one of our furnaces I can say that Rich was determined to figure it out! He was thorough, and …
Thank you Superior Energy for your great service. We had the unmistakable smell of a propane leak at our clothes dryer. I called after hours and was talked through shutting off the propane. Once off, I was given the option of an after …
New to the area and first time dealing with propane services, I am very glad to have encountered Rick McCaffrey at Superior Energy. Rick responded promptly to my call and was able to meet with me quickly. Delivery was on time and without a …
I am new to having propane heat and am very impressed with the service from the team here. My salesman Steve Green called me within within the hour after i put my request in online. He was informative and helpful throughout the process. I …
Mike the service tech. was excellent. Fast, courteous, and extremely professional. As is the staff, especially Patti. Love,love love my new gas log fireplace insert. This is a real stand up company, I’ve been with them for over 6 years …
The tech was polite and courteous. He was diligent. When faced with a problem, he persevered until it was corrected. …
I called Superior Energy on Saturday morning – Veteren’s Day – because I had no heat. Rich S was very helpful on the phone. He helped figure out that it was NOT because I was out of fuel, and had me try a few things before he and a …
I am pleased to report complete satisfaction with the work recently done by Superior Energy staff. Patty, Mike M, Samantha & Rick were a pleasure to work with during my recent propane energy upgrade project. They were quick to respond, …
Our Technician, Sam, was pleasant, efficient and knowledgable. Behind the scenes, Patty keeps customers informed of appointments and follows through very timely and efficiently. Overall, we received excellent service from Superior Energy LLC.
We had an excellent experience with everyone we dealt with at Superior Energy. Rich, Rick, Samantha and Patty offered outstanding service and made our conversion to propane in our new kitchen a seamless and pleasant experience. I highly recommend Superior Energy! Sherri-Ellington
I need to switch over from another propane company and Superior Energy made the process extremely easy and quick. Rick came out, inspected the old equipment and walked me through the replacement process, install procedures, new equipment …
Great service!
I talked to Adam and he went above an beyond to diagnose a soot problem in my …
I’m very pleased with all the work that Superior Energy have done. Rick came to my house and went over everything very clearly. Patty in the office was very responsive to any of my phone calls. Rich and Neil did a great job setting everything up and making sure it was all safe. Thanks for all of your hard work.
Dear Mr. Friedman,
Although we all value our time, when I experience extraordinary customer service …
Good experience all the way through. Patty in the office was very helpful on the web based chat as well as on the phone. Rick provided a fair and pressure-less sales experience. Mike did a great job with the installation and fill. Five stars, great company.
We had quite the ordeal at our house attempting to install a whole home generator after a fiasco with some other propane company who will not be named. Rick, Patty, Mike, Tom & Port at Superior all came through to really make everything better for us. Superior stepped up and made it happen for us and we are extremely satisfied!
Mike H. and Rich S. did a great job repairing my furnace, ensuring that Christmas Day would be warm and comfortable. Patty did a great job buying parts, scheduleing and ensuring that everything was coordinated. We have been a client since 2002 and they have been a great company providing great service. Highly recommended
So excited to be apart of the family! They went out of there way to make a first time home buyer understand what its like to own propane and what are the average person uses plus the cost on a yearly basis. Very happy they took the time to …
Since the time we contracted with Superior for propane, the original tank began showing its age, so I contacted them for a switch out. Patty was extremely helpful in scheduling the appointment. Then unfortunately the pipe leading to my …
We had a great experience with superior. Rick came out twice to the house to make sure we understood everything. Patty was helpful with a rebate and staying in contact. Mike H and Mike M installed our tanks in a timely manner. Thanks so much.
Fast and friendly service always with Superior! Our furnace motor had to be replaced at my work and they were quick to inspect, order, and install the new unit. Sam showed up right away in the morning to replace the motor and did an …
I had a wonderful experience dealing with Superior Energy. Everyone I spoke to from Rick the salesman who came out to give me the estimate on the job, Rich, Mike and Samantha from the installation team to even Neil who delivered my gas and …
We’ve had a great experience with everyone we’ve dealt with from Superior Energy. From the salesman, the office staff and the installers. They were on time, delivered what was promised and communicated well with us.
Patty was Great Scheduling to have our new Range connected and the old one disconnected.
Mike M. & Mike where very knowledgeable …
This is a wonderful local “family-type business” and these folks are the best to deal with. Their service is outstanding and they are very prompt in their appointments. In addition, their gas rates are very competitive. I highly …
This would be the 2nd gas fireplace Superior Energy installed for us. The salesperson, Rick was great. He took care of all the details and Patty in the office was there to answer any questions. The fireplace was installed and working on …
Rick McCaffrey was great! Very knowledgeable, and walked my through the whole process. Highly recommend him!! Mike and Alex did our installation and were great as well. There was a small issue and they came back the next day to fix it. Can’t say enough great things!
Superior is the perfect name for these folks. Great customer service, terrific work and very professional. Patty is great and always there to manage things. Rich does a great job, explains everything and is always on time. This is a …
Preseason Cleaning :
Called to schedule was easy, as Patty gave me Options of days and times to accommodate my needs. …
I contacted Superior Energy because I was switching from an electric stove to propane. From the first phone call to the finishing of the job, the service by all involved was fantastic. I would like to especially give a shout out to Rick, …
I contacted a few local dealers and Superior was the only one to get back to me straightaway, which was impressive. They worked with my budget to find the most cost effective way to get me what I needed (installing a gas cook-top only, a …
Everyone I dealt with at the company was friendly and courteous, patient and knowledgeable. Rick was great at explaining every step of the process. Mike was an artist putting the piping in place and helping me understand his work. And Patty …
Rick took the time to come out to my house twice,making sure everything was the way we wanted it. Patty was very happy to help with all scheduling issues. And Rich did a great job setting up our system . Great company with some very knowledgeable and dedicated employees.
My wife and I have been Superior Energy customers for over 16 years. We just upgraded from one propane tank for hot water and cooking to two tanks to accommodate a switch from oil heat to propane heat as well. Rick in sales worked hard to …
I am writing this review as I sit next to my marvelous fireplace that Superior Energy brought back to life yesterday. I cannot say enough good things about how Superior handles customer service. Mike is the ultimate professional, not only …
I was very pleased with the safety audit I received from Superior Energy. Patty called to set up the appointment and followed up after the safety audit to make sure things went we’ll and to see if I had any other questions after the audit. …
Rich, the service technician, checked our fireplace and made the necessary service repairs. He was very personable and thoroughly explained what we should expect during the use of the fireplace. My husband and I were surprised how …
What incredible service! We are a low volume customer, but we were treated like a high volume consumer. Everything was spot on. Rick was out to our facility immediately, listening to our needs and determining the perfect solution. Patty …
Awesome experience!
Jim came out several times to make sure everything was going to go smoothly, tank location, size, spoke with the local building inspector, no detail was missed! …
We hooked up a propane system for the cooktop in our new kitchen renovation, and it was an easy decision to choose Superior Energy. Their team was quick to respond, eager to satisfy customers, and talked us through the steps from sign-up to …
Superior Energy was fantastic! They walked me through the choices and options they could provide me. And for someone who is new to propane that’s a big deal! Patty, Rick and Mike worked hard to make my experience a positive one. From …
November 14, 2017
It has been a year since I moved to my home and time to get a new range in preparation for holiday cooking! Superior Energy was there to disconnect the old and …
I can’t say enough great things about Superior. I’ve been a customer for close to 20 years and everyone I deal with is friendly and professional. Recently I lost my hot water, and everyone I spoke with from Patty who answered my call and …
I highly recommend Superior Energy. Each person I worked with (Rick the salesman, Patti in the office and the technicians that installed my propane tanks) were excellent; professional, helpful and friendly. Getting a generator and propane installed in my house was a very easy process from start to finish.
I have been with Superior for 5+ years as a customer and I’ll never leave. Ann Marie has bent over backwards to make sure that our new house is propane ready with the very thin timelines I’ve given her. Rick has been nothing short of …
Superior Energy installed a new fireplace log set for me, replacing an old one. All staff – Patty, James and Mike were all very pleasant to work with. All scheduling was done to my convenience, James, salesman, was very informative and …
Superior energy serviced my new house. They were wonderful to work with from day one. I really appreciate the extra time Rick and Patty took to help me get propane delivered and set up. They both went out of their way to help me whenever I needed them. I would highly recommend Superior.
Best customer service ever! We needed to get propane hooked up in our home for my new fireplace and Anne-Marie made it happen! She scheduled all my appointments and worked around our busy schedules, followed up to make sure everything …
Superior Energy continues to give outstanding customer service! Needed some propane as it is getting a bit chilly out. Patty and Anne-Marie were able to work with me and get me some propane! Their customer service is top-notch. We purchased …
Needed an instant hot water heater and called Superior as they installed a new propane gas tank for us in 2015. We scheduled an appointment for them to come out to review our needs. Rick arrived on schedule as promised and reviewed our …
Superior Energy is a great company to work with. Patty is a pleasure to work with over the phone. We had a tank replacement completed this week by Mike M. and Bob. The work was well done and both of them were very courteous when they entered my home to ensure that the gas line to our fireplace was functioning properly.
Wonderful people and solid company to deal with. Patty in customer service goes above & beyond- always helpful and follows up to ensure everything is well. Mike M the technician fixed the furnace we thought couldn’t get repaired and we are …
My wife and I just called several weeks ago while looking for new propane service under the recommendation of a friend an old co-worker Bobby who works at Superior. Anne Marie was the first of many friendly and helpful staff who took my …
I recently purchased a rural home which has a generator fueled by tanks from Superior Energy LLC. The previous owner encouraged me to continue the contract and I can see why – they’re prompt, friendly and know what they’re doing. Very …
Excellent Service Across the board. From my initial interaction with Rick – who quickly assessed my needs and managed to ‘make it happen’! Thanks Rick. Mike was very quick and efficient with the set up process. He patiently showed me …
Superior Energy is an excellent company with exceptional customer service. Samantha did a great job servicing our furnace. She is very personable and obviously a highly capable professional at her trade. Patty was pleasant to speak with following up on our service. A great team to work with. Thanks.
We used this company when we built our new house. Rick came out and gave us a quote quickly and was completely honest and up front with us. The install was fast and done professionally. We had a question on the final bill and called and …
I recently purchased a new home in Vernon, CT.
I found myself in need of Propane fast. The tanks were empty and we were …
Superior Energy was fantastic! They walked me through the choices and options in a way that helped me not only make the right choice but to also understand why it was the right choice for me and my family. And for someone who is new to …
Excellent Service. My experience started with Rick meeting me at my home and explaining all of the options. The purchase and installation was for another family member so logistics were a little tricky… Didn’t matter – Rick was …
Starting with our first visit to Superior’s showroom in Vernon and through the completion of the job, Patty was friendly and professional. The salesman, Rick made appointments promptly and was punctual. He was very informative and easy to …
My husband and I are most impressed with Superior Energy. Rick was an amazing representative for the company as he came to our home to provide us with professional information.Patty was excellent and so friendly as she contacted us about …
This company never fails to impress! Once again our salesman was Rick and he was very knowledgeable to get the end result we were looking for. He spent considerable time explaining our upgrade and what needed to be done. Sam was our …
I called Superior Energy after reading favorable reviews about them. Rick in sales was very helpful . The only “pressure” he put on me was to consider renting my tank instead of buying it, which in my case saved me several hundreds of …
Everyone I’ve dealt with at Superior was both knowledgeable and friendly. They’re pricing was competitive their service excellent and they were a joy to work with. …
We had a great experience. Rick was very thorough with our initial consultation and outlining our options and pricing. He was also very friendly and very responsive when we had questions. Sam and Mike did a great job on the install, …
Let me just say that we felt really lucky to have contacted Superior Energy and made the decision to have our new heating system installed by them. Rick, Samantha and the whole crew were extremely dedicated and did a great job. We are very impressed with their fast react and wonderful communication. Highly recommended!
After speaking with several local companies we decided to move forward on a propane install with Superior Energy. …
Superior Energy, LLC has been great to work with. We moved into our new home in Coventry and are using their services for heating our home and for cooking appliances. …
We had a wonderful experience with the installation of our gas logs. The salesman Rick explained all of our options and came to measure to ensure the right logs were chosen. The receptionist Patty worked with us to find a good install date. …
For once a company name accurately reflects their performance!!
After calling a few of the more prominent propane suppliers and receiving …
The most important thing about Superior Energy (what makes them truly superior, I suppose I should say) is their honesty and integrity. When Rick says he’ll call, he’ll call. And he’ll tell you exactly what you need to do to be safe, stay …
Superior Energy was incredibly patient as we tried to discern the best way to move forward with the various heating options at our new home. Patty was especially helpful when we needed more time. They walked me through all reasoning, …
We had a great experience with Superior Energy. Rick was great showing us our options on tank rental and Rich did an outstanding job installing the tank and making our connections. Neil filled the tank immediately and Anne Marie and Patty are very pleasant in the office. Overall great experience.
I’ll start of with the good. This company is nice to work with every time I call. Very friendly and service is great. …
Superior Energy wasn’t the cheapest, I’ll be honest. They weren’t the priciest, either, but if you have someone telling you they “know a guy”, Superior will cost more than “that guy”. However, from Steve, the salesman, to our installation …
We recently renovated out kitchen. Part of the renovation was to convert to a gas stove. We contacted Superior Energy and had the pleasure of meeting Rick, their salesperson, who explained the entire process to us. He gave us a reasonable …
Very good business to do business with. Rick was very attentive, polite, and very easy to work with. Did all he could to satisfy me and my requirements to replace a wood burning stove with a good propane heater. The installation of the …
Rick, Mike and Patty are Superior! It was easy to make the decision to work with Superior Energy for the install of our gas insert after speaking with Rick. He gave great advice without adding high pressure sales. Rick also kept on-top …
I’ve known of Superior Energy because of the work they’ve done for a family member. Patty has always been good answering questions and scheduling work. Rick handled the sales part of our job extremely well, working around our schedule, …
Had a great experience working with Superior Energy. We were shopping around for a propane log insert. We didnt know much about much… Rick, the salesman, was great from start to finish. He was very knowledgeable about the process and made …
We are so happy to be new customers of Superior Energy LLC! Our sales representative, Rick, was outstanding in that he was very informative and gave excellent advice as to what size propane tank would be best for our new home! The customer …
Superior Energy did a great job with setting up our new propane tank which we primarily use for power outages with our generator. They walked us through the process from start to finish and were timely in delivery. Great staff to work with ! Thanks Patty, Mike, Buck & Rick.
What a wonderful experience this process has been with Superior Propane. I stopped into the office to start the process of getting my generator set up. The gals in the office were so kind, professional and helpful. Then I met Adam- he was …
I can’t speak highly enough of this company. My first introduction was Rick two years ago. He’s almost always available and quickly responds to voicemails when not. During installation of our generator they even took it upon themselves to …
Superior Energy is a great company to do business with! From my first phone call, Rick M. quickly scheduled a site visit and sketched out a plan/proposal with me on that visit. He took care of the permitting, Patty was very responsive in …
I’ve used Superior as my home supplier for nearly 23 years now and have always been satisfied with the delivery service. Earlier this week I noticed that my hot water heater was failing and decided to give them a shot for replacing the …
I have used propane for my home for over 30 years and have used several propane companies. Without exception Superior Energy has proven to be the best in service and professionalism. Rick my “Go-to guy” from the start was able to uncover an …
I was very pleased with the work Superior Energy did on my house. the team at Superior Energy including Mike, Buck, Tom, Rick & Patty were quick to answer all my question, they were on time. preformed the work very neatly and safe. I would total recommend them to anyone
Superior Energy has exceptional customer service. When you call, someone always answers the phone and is willing to help you and listen. From Patty in the office to sales representative Steve Green explaining information about propane. The …
Mike, Rick, Buck, and Patty were all great to work with. Patty was polite on the phone when scheduling (and rescheduling) my propane tank installment. Rick showed up to my house a little early and was able to answer all of my questions; he …
I had a great experience. Tom was very professional and very informative. He made sure I was informed that every step of the installation and made it made sure to answer any questions that I had. He was very knowledgeable when I ask …
Outstanding service and professionalism throughout the entire project. We had a vent-free gas log set installed in our living room and a gas line added to a 2nd floor fireplace (my wife’s spa-like bathroom) for a future log set. …
Superior Energy did a great and prompt job with my new installation. Rick, who managed the work, kept me informed and quickly answered calls. Steve, Mike and Buck worked during cold days and did extra work to make the job get done …
We shopped around, and decided to go with Superior Energy for our Propane needs based on high customer service ratings. Rick McCaffrey the Sales person, was great as he was the first person we met. Rick was knowledgeable, courteous, …
We decided to change propane companies after a month of terrible NO service from ‘Am….’ We noticed the good reviews about Superior Energy and called them. They were immediately responsive, prompt, professional, and we were on our way to …
In March of 2021 Superior Energy installed two 120 gallon propane tanks to power my Generac generator system.
I got the cellular fuel gauge monitor that automatically sends a signal to the …
Every single person at Superior has been a pleasure to work with – Rick, Patty, Mike, and Port. With a recommendation in hand I contacted Superior for information on installing propane tanks for a new generator. After the first call back …
Fantastic service!
Rick was down to earth and straightforward. No surprises when it came to pricing and he sat down with me to go over everything. Just had a 500 gallon tank …
I purchased a propane fireplace from Fire Finesse and they recommend Superior Energy to install the lines for the propane. I could not be happier with all that were involved from the sales team that went over all the costs, to the office …
Superior Energy was recommended to us by a friend as we made our conversion from heating oil to propane for our hot water and space heating needs. Right from the start, Rick impressed us with his promptness, flexibility, and patience …
Changed to Superior from the country’s largest propane supplier a few years ago and was not disappointed. The equipment, service, and people at Superior are all top notch. Anne-Marie & Patty in customer service were quick to answer all of …
My experience with Rick and Tom from Superior energy was outstanding. They went above and beyond for me. As a new customer to them and being new to the state of Connecticut I was impressed with how quickly they responded to me need for …
Rick was amazing to work with! His attention to detail and knowledge of his craft were superior. Any questions I had he was available and always seemed to put my needs as a priority. The customer service that was provided was exceptional and I would highly recommend this company for all your propane needs.
I can’t say enough on how much I LOVE my new gas fireplace from Superior!! Rick came to our house and figured out a cost effective solution to convert our wood burning fireplace to a gas one without any major structural changes and large …
Rick, Tom and Mike from Superior Energy were absolutely outstanding. They were punctual, friendly, thoughtful and respectful of property. They put in the extra effort to plan and place a propane tank for a heating stove and kitchen stove. …