Since 1971, Bob Mills Furniture has delivered 50 years of beautiful furniture. We have aimed to offer the greatest comfort and value, with elegant styles to match your taste, decor, and design. In addition to comfort and style, we have also made certain to offer brands with strong reputations and track records of durability so that you can enjoy your furniture investment for years to come.Whether you’re looking for furniture on sale, bedroom furniture, mattresses, living room furniture or any other decor in between, Bob Mills Furniture is your one-stop shopping experience.
| Monday 10AM–9PM Tuesday 10AM–9PM Wednesday 10AM–9PM Thursday 10AM–9PM Friday 10AM–9PM Saturday 9AM–9PM Sunday 12–6PM |
3600 W Reno Ave, Oklahoma City, OK 73107
We came to Bob Mills after spending thousands at Mathis Brothers on furniture that was visibly falling apart after three years. We received excellent service and didn’t feel bombarded or pressured. Our sectional, ottoman, and recliner were …
Great selection & availability!!!!! Prices are competitive and they usually have great sales. Sales team is knowledgeable & not at all pushy. Wonderful place to shop.
I’ve bought a couch and love seat from here got it home then my wife started have bumps on her got to digging and found bed bugs in both pieces called Bob mills and got told nothing they could do
This was the BEST furniture experience that we have EVER had…and we have shopped at TONS of places. Jacob Agborkima, our sales consultant, was absolutely wonderful! He was personable, professional, and made my mother and I feel like we …
Our salesman Jacob was so great! It didn’t feel like we are just in there to give them money they really made you feel like family!! We will definitely be buying from them again!!
Wei Song was my sales Redon. She was there and took care of me every step of the way. I made my decision over two visits and she texted and sent me pictures in between visits. She helped me get exactly what I needed. For a great price. …
Could not have asked for nicer sales people, furniture and rugs. Went way out of their way to be helpful. EXCELLENT EXPERIENCE!!!
Hugh walked me thru the multiple mattresses, couches and rugs that was needed for my home. Patient and informative
Easy to shop there. Really good help if you want it and they leave you alone if you don’t want help looking. Not sure how I feel about the way they discount based on how much you buy but, I sell stuff the same way!
We’re having problems with a mattress we purchased there. All we are getting is the runaround when making a claim. Certain pictures are wanted that I can’t get. They would send someone to take the pictures at a cost of $55. Poor service!
Very dissatisfied with our sectional. We purchased this sectional less than 6 months ago and has since broken two times. The first break happened a little more than a month ago. I notified Bob mills warranty and they sent a tech out. The …
Tally was very helpful and very informative. Will definitely make Bob Mills our place to shop for anything for our home.
They had exactly what I was looking for however scheduling delivery could use some work. I do shift work and I was hoping it could be delivered before my return to work. …
Great selection, decent prices. Quality products.
Tami helped me with my mattress purchase and was very knowledgeable but not tooo pushy.
Zena was very helpful and helping me find the right sofa. And the personalized care I received and picking out the rugs was exceptional. Thank you so much
Great customer service and knowledge of the furniture I wished to purchase.
Love this place! I’ve used them for 7 years and always been happy 😊 …
I had an awesome experience at Bob Mills Furniture. My salesperson not only cared about me finding the right product, he went above and beyond reminding me not to doubt myself. Not only once but several times, when I didn’t think things …
I had a really good experience with Kyle at Bob Mills Furniture in OKC! Very knowledgeable, friendly and helpful! I am excited for my purchase. Every one I met was very kind and seemed to enjoy their job! Highly recommend!
The experience we had yesterday at Bob Mills was excellent! We had a wonderful gentleman that new everything about all furniture and mattresses. It was so pleasant and made buying to rooms of furniture worth it. We spent hours in the store …
Very good place to shop for furniture and helpful people but selections are limited. Not their fault due to stalled shipments from overseas. If you want something but desire a different color or fabric/leather it’s unlikely to happen. As …
We had a wonderful experience at Bob Mills of Oklahoma city. The sales staff was friendly, knowledgeable, and not pushy at all. It was such a relief to be able to just shop for what we need for our new home.
everyone was so helpful. Amy is the person that originally showed me the furniture but when she couldn’t be there when I returned she gave me the number of another associate Amanda. Amanda and 2 managers helped to get me discounts and great furniture. I never felt pressured to buy anything I didn’t want. Everyone was so friendly..
My sales person was great. She worked to find the items that best fit my budget. She made the buying experience pleasant while expediting the process. The items I purchased will be delivered next day! Overall it was a very pleasant experience, Mathis Brothers has just lost a long time customer.
Went Black Friday shopping for a sectional. We wake din the door and Tami greeted us immediately and helped us the entire time. Answered all our questions, gave it to us straight and honest, and helped us find just what we were looking for. …
Sam Tayhem was so helpful. Not pushy at all. Bob Mills was a good experience.
We had a great experience selecting bedroom furniture. We will be back for living room furniture in the near future. Amanda was very helpful and took us to exactly what we had in mind as the first set she showed us.
Wei was a great sales person. She was extremely helpful and really listened to what we wanted. It was a great experience purchasing our mattress and moveable platforms. We would highly recommend her and Bob Mills.
We were looking for a dining room set and called to ask about financing options. Gayle answered and was super nice and knowledgeable. So we went in and found the perfect set. Gayle got us all squared away and even threw in an extra $200 of merchandise for us since it was our first time there!!!! Thank you Gayle and Justin!!!
Excellent service! Would recommend them to all my friends. Was a pleasure doing business with them.
Recently bought a mattress from Bob Mills. All the sales staff was kind and helpful even though we took several days to make a decision. They even had it delivered same day and those guys got it setup and ready to go within 30 minutes. It was a great experience!
Jacob was a great customer representative and salesperson. I was pleased with all that they did with me and the purchasing process was excellent. And the manager the store work well with me on a special delivery due to the fact I was moving in on certain day.
Ryan Guidry and Dr. Angie were great to work with. Mattress that we fell in love with was expensive but what isn’t these days. Bob Mills and the sales manager made it very much worth the money. Loved the experience!
Spent about an hour with Jacob, going over different types of power recliners. Very comfortable young man, and no pressure to make a quick decision. I had wanted a rocker recliner, but after being shown the stationary ones, the hard part was deciding on which one. Thank you Jacob for your time and assistance.
We walked in and Renzo came up and he was very helpful. He was very nice and knowledgeable and most importantly he was not the least bit pushy. While there Bob Mills came around and shook our hands. It was a very nice experience.
Our salesman, Ben, did whatever it took to coordinate chairs to the right couch in order to obtain the look we wanted to achieve. He even brought in their store designer for an opinion and assistance in selecting colors of material that …
Patrick was excellent! He was knowledgeable and very helpful! He went above and beyond! We are very pleased!
Love the showroom experience of Bob Mills Furniture in OKC. Purchased a nice power recliner, paid to have it delivered and set up. Two days later, it was delivered by a third party service other NO power cord. About three hours later, …
Nice store. Has a lot to offer. HOWEVER, they advertise “no shopper stalkers” which is a bold lie. I was followed by a salesman from the time that I came in till the time I left. He even went out of his way to interrupt me mid sentence in a …
I had a great experience at your Oklahoma l00City showroom today. Patrick O’Hara met us at the front entrance. After assisting us with a wheelchair, I told him I was looking for something in the bedding department and he took us right to …
I purchased dining set Monday afternoon set for delivery in two weeks. After going to new house and measuring space realized new set will not fit in space. Started trying to cancel order in less than 24 hours. I have made multiple phone …
Dwight was extremely helpful. He understood what we were looking for and helped us find just the right furniture.
When they say “No shopper stalkers,” they mean it! My husband and I were able to walk through the store and negotiate our purchase without any intrusion. Our sales associate was available if he needed her, but otherwise, we were left alone. We found what we needed in a short time and had a good experience.
The sales people at Bob Mills are so friendly and helpful. It was a pleasure working with Sam and Steffon.
Seth is so kind and thoughtful through out your shopping experience, has all of the details of the Furniture! Love his help! This was not the first time making a purchase with Bob Mills ! He was so nice and thoughtful we wanted him again so …
Extraordinarily helpful and knowledgeable staff! Seth was wonderful in showing us every option and working to get us the lowest possible price
Recently my husband and I decided that we needed a new mattress. Our old one was so worn that it had been causing us extreme back pain everyday. So we went into Bob’s because of hearing about their mattress measuring ID machine. From the …
What can I say about my experience at Bob Mills Funiture? It was absolutely fantastic! Robert Twist was a down to earth kind of salesman and extremely knowledgeable about all the furniture we looked at. I would definitely recommend anyone go here for a great experience and deal.
The sales people that helped us went above and beyond. They explained to us what size rug we needed. They even moved a 9×12 rug from the bottom of a stack of rugs and placed it on the floor so we could see the full effect. They were …
My review deals with the service I received. I had bought a chair for my mother-in-law and the handle was too hard for her to pull. I was pleased with the response and the refund process. Thank you for honoring your word and making this …
We went into the Oklahoma City location to buy a single wooden chair. We went in around 7 pm on a Thursday evening. They had just what we were looking for and we carried it across the store from the second floor and down the elevator to the …
We came in to the store pretty disappointed, because we had just missed out on a couch at another store. However, we were quickly directed to a deal better than we could have imagined, as we secured a couch and loveseat combo we loved for …
This was a wonderful experience! Sam, our salesman was attentive and payed attention to our needs. He seemed to be truly concerned about us. They were easy to work with and really went the extra mile! Dr. Angie helped us personally and …
Adel and Tami were amazing. It was the best shopping experience we have ever had for a mattress. They too time to analyze our bodies and match us to a mattress that would fit my wife and I. They didn’t hesitate to check the clearance section to find the right mattress. I’ll never shop anywhere else!
Hugh was very helpful. He showed us several choices to chose from. We are pleased to have gotten a wonderful warm person to help us with our purchase. …
The sales people certainly do as advertised and are not “shopper stalkers”. Hugh greeted us when we came into the store and offered assistance. He helped us choose the bed that was right for us, offering details, insight and …
My wife and I went to Bob Mills in September of 2021 and ordered a new high end dinning room table and end tables. I spoke with the sales associate and asked if the table would be delivered by a certain date as it was an anniversary gift …
Our first time experience was awesome. We were greeted at the door and Tally answered some questions and told us where to find what we were looking for. He said he would give us some time to shop and then would check in on us. We felt at …
We worked with Nathan Taylor today and he was amazing! Never bothered us, but available to answer all our questions! Met Bob Mills! Super nice man! He made sure the store was meeting our needs and gave us a great price on some great furniture!
Nathan our salesman was fabulous! He showed us all of our choices and left it to us to decide on what was best for our situation, Even though it was not the most expensive choice. I really appreciate that. Also we got an in-store rebate of 20% to use. With their rugs being half price I got a free rug! Happy New Year to me😀 …
We purchased a recliner sofa combo and recliner. Zena did an awesome job helping us. She listened to what we were looking for and only showed us those items that feel into our parameters. She also took all the time we needed to make sure we were satisfied. We would definitely buy there again, as long as Zena is there.
We stopped by Bob Mills to check out dining sets and Jim Sesock hooked us up with the perfect set. He took time to look at our house photos and made personalized recommendations. He then coordinated with Stefan and his hard working crew who …
Very personable sales people, very helpful, they made the experience fun even though i was on my third store and my brain was becoming fried.
Amanda the salesperson was over the top.she was patient and helpful
.the loading personal excellent. One even wrapped my spare tire in plastic so I could put it in the back seat.A#1
Patrick greeted us at the door and was super helpful and friendly. They did a great job of showing us around without being pushy and allowing us to look on our own and discuss our thoughts. Ursula helped us with financing when we came back …
Seth, my Sales Professional did an amazing job of listening to my needs. He was notably aware of the inventory availability, and was very helpful with creating a workable plan for my unique situation. I am a Bob Mills For Life Customer …. …
Friendly, knowledgable salesperson. Quickly found what we wanted,, made purchase and headed home loaded. Will definitely buy there again!
Professional but not pushy assistance and we appreciated it… she found our perfect couch for us!
Gayle Morgan at Bob Mills Funiture on Reno was astonishing she helped me save more money than I could’ve planned was able to get what I needed and what I wanted 😌 and more this was my very first time buying furniture and it was great can’t wait to come shop with her again …
Friendly staff it was a great shopping experience. Robert are salesman took us around and did not pressure us i highly recommend Bob mills furniture.
Treated very well and helped with ideas where to go to get what I was looking for that you didn’t have. Plus didn’t push me on buying the recliner said I need to look a little more and think about. Did go back and get the recliner.
American-made! Although Bob Mills carries a variety of brands, their core brands are “made in America.” Hugh Vu is a patient, knowledgeable, and experienced salesman.
Dexter was AMAZING!! No push whatsoever!! Everyone in there was super polite. We will be doing all of our furniture shopping here with Dexter.
Great experience!
Jonathan Shepard was very helpful but not overbearing.
Thank you for no stalkers policy.
The visit to Bob Mills was nice. We had a wonderful young man Jacob Agbbonkima, helping us. Great experience!
Amanda was very helpful in showing furniture I was interested in.
Found what I wanted and she gave me all the great discounts!
Very happy with transaction.
Update: May 21st, I am told they finally have the slats to put the bed together and should receive a call today so they can come out. Still no update on the chest. I was told they would come between 4 and 430. At 5pm I finally call …
I purchased a dining set on clearance, table was in mint condition until it was delivered. The delivery guys pulled the table apart to take out leaf to install top on base & pulled off track to far & the wood track is now damaged, I will …
My boyfriend and I had a great experience. Our sales rep Seth did an excellent job helping us find cozy and nice furniture for our new house we bought. The rug department was also super helpful. We spent a little over 2 hours but that’s ok. We are super happy with our purchase!
Great experience. Tami Levar and Kyle (sleep center) listened and took care of all our needs. I highly recommend asking for them when shopping here for all your furniture needs!
Jim Sesock took great care of us and we had a great first furniture buying experience!
We purchased the Fairmont Rio Grand sectional from Jodie Tan at Bob Mills and we absolutely love it! Super soft fabric and although we had to special order the smaller two seat love seat section we were given the sale price. The customer …
Robin was knowledgeable of inventory, patient with our children and sociable. She was not a shopper stalker. This was an enjoyable experience.
The gentleman that helped me was very knowledgeable about the furniture that I was looking for. He did not stock me or hover around. He answered every question and helpful when completing the purchase.
Great experience! Eva did an outstanding job. Very detailed. Great young lady.
First off I would like to say that Sam was very helpful when it came down to picking the right mattress, and there is where it stopped. He explained if we signed up for a Bob Mills credit card we would get a 5% discount, and it would only …
Matt Beck was our sales associate. What an outstanding experience with him! He was very professional and courteous! He assisted us along the way to find what we needed. Great job Matt!
I purchased 2 recliners and a sectional. I also purchased an extra warranty at that time. I was told it was a “lifetime” warranty. not the case it only good for 4 years. They lie and deceive to get the sale. I would recommend buying for anyone else.
Our salesman Jonathan shepherd was so professional and very amazing we are so glad we stopped by to shop!!!!
Had a great experience there our sales person was very professional and not pushy at all we felt very comfortable there .
Our Sales Host Sam Taylor was outstanding and knowledgeable and made the shopping experience so much better than our experience from the Sharks at Mathis Brothers.
I purchased an Aireloom mattress from Bob Mills OKC today. My salesman Jim Sesock was so very kind and knowledgeable helping me make my decision as to which mattress was the right one for me. I highly recommend Bob Mills in Oklahoma City!
Every person we dealt with today was incredible. Ava was very personable, knowledgeable and extremely helpful. We also worked with Ursula, Adele and Macy and each and every one of them made the whole experience enjoyable.
Bought a new bedroom set, they made a $200 dollar error that took a while to resolve and have credit issued. I called to make sure the entire order was complete and available for pickup on the date told and was assured that everything was …
I went in to look at recliners. I enjoyed being able to look and not be bothered by a salesperson. Magically he was there when I made my final decision. Transaction went smoothly and pickup at the loading dock was great.
5 stars go to the sales person Cathy Grosche.
Even walking with my cane this store is huge and I was very slowly progressing toward the recliner section. She was super patient allowing me to move at my own …
Had a wonderful experience here compared to Mathis Brothers. Sam is such a great salesperson and tremendously helped us throughout the buying process.
They were very professional and took all stress out of finding the perfect mattress for us. Ask for Sam he was our man !!!! Would definitely recommend The workingman‘s friend 👌👌🤗 …
Salesman was very helpful, and showed us several options, and wasn’t pushy. Very nice place to shop, would highly recommend shopping there. Very nice furniture and not overpriced.
Jonathon was great and very patient with us. Found what I wanted and got $200 in merchandise free. Also happy to have a chance to meet Bob Mills who shook our hands as we left. Very good experience.
Tami was absolutely amazing to work with. She doesn’t pressure you and allows you to shop while talk it over. Even on her birthday she didn’t rush us out the door or pressure us into anything! Great customer service. Very pleased!
Spent 90 minutes with Cathy on the sales floor. Her professional expertise was very much appreciated. Very easy transaction to choose and purchase a home full of furniture.
We made a large purchase over the weekend. We were told our furniture would be delivered on the following Tuesday. Then we were told we were not on the schedule for that day and could we be put on the delivery for Wednesday. I could not …
They took time to help me find the best bed to make it easy for ne to transfer from and to my wheelchair. They listened to both what my wife wanted and what I wanted/needed. Great job guys
We purchased a recliner and almost purchased a reclining couch from the clearance room. It was a great deal on the sofa and the Manager was giving us an additional $150 off but there’s something else we need more so we decided to hold off …
First of all, let me explain the two stars. For one, they are a retail store that is open and have beds to offer! Thats all they get! C☣️A☣️U☣️T☣️I☣️O☣️N☣️
DO NOT, I REPEAT, DO NOT, buy a bed from here! If you buy a bed from here and it …
We had the opportunity to shop with WEY , she was a sweet, pleasant lady she answered all our questions an helped every way we needed!
No pressure but needed assistance and our salesman, Tally, was great. Answered questions and did not pressure to buy one recliner over another but did tell me the difference so my hisband and I were able to make an informed decision. Best …
Great experience! My first time there and I am pleasantly surprised. At first, I wasn’t finding just what I wanted but Seth(the sales rep who was helping me) really went out of his way to work with me on just what I needed and at the right price. I’ll definitely be back!
Their furniture is garbage and their warranty means nothing. Don’t waste your money here, it’s essentially overpriced cardboard and plywood. They’ll waste three months of your life trying to use the warranty you paid for, only to tell you they refuse to do anything to fix or replace your broken furniture.
Jacob A. did a great job from beginning to end explaining the our different options. We came to Bob Mills because we’ve had good experiences in the past and Jacob kept that pattern intact. Great experience!
Very enjoyable experience. Dexter Williams was pleasant, personable and knowledgeable. He represents your company well!
Very professional and cozy environment, the sale representatives are not annoying and stalker at all, by any mean.
The promotional free items that store advertises with some purchases are real! …
Great job to Billy and Travis on a delivery well done! They navigated through a messy garage and flawlessly placed the furniture in our home. Great quality and an excellent price, and I never felt “stalked”, although we definitely did have a sales associate that sought us out a few times while we were in the store.
Johnathan was a great help to my wife and I in our search for new furniture. He listened to what we were looking for and helped us find exactly what we were looking for! We would definitely shop Bob Mills furniture again!
We went into Bob Mills not expecting to find any living room furniture that we would like as we had been to several other furniture stores and everything looked the same. We were pleasantly surprised to not only find the set we purchased …
Nathan did an outstanding job-he answered all our questions and looked up a record of mine that was nearly a year old to double-check on the results shown from the computerized information on my readings for my mattress from the prior …
My partner and I are repeat customers and we stopped in today to look at bedroom sets, living room furniture, a new mattress, and several rugs after having our whole house flooring redone. We also had my partner’s wheelchair bound …
Our salesman Renzo did a great job, doing our bed testing and showing us what we were looking for.
Bought a new bedroom suite from Robert Twist, he was very helpful and patient with me while deciding on which one I wanted to buy. Ask for Twist if you shop at Bob Mills in OKC.
Brian Yerian met us at the door. He listened to our concerns and answered all our questions. We purchased mattresses and motion bases which were not the ones we thought we wanted when we arrived, nor the ones we thought we were going to …
We bought dining room chairs here because the commercial said they had inventory in stock. It took over 2 months to get them. We purchased rugs but couldn’t get them because they were at the warehouse. They said we could get them the next …
Brian was super knowledgeable and helpful. Quality of the furniture and the prices were outstanding. We will never shop anywhere else. It was great meeting Bob Mills himself and that made our day. What an extremely nice and thoughtful man. Thanks to all for such a great experience.
My sales person Jacob Was very friendly helpful and courteous! He had great knowledge of his product. And I would recommend him to friends and family. The managers were friendly as well. Our shopping and purchasing experience exceeded our expectations.
Our salesman, Robert Twist, gave us one of the best buying experiences we’ve had. He was friendly, professional, and amazingly helpful. He checked on us often, but not in a hovering, annoying kind of way. We took a long time to make up our …
Cathy G. was a great salesperson. Helped us pick out just the right furniture for us. Thoughtful, caring and found all the answers to our many questions. Left with the feeling that we got the best deal in town! Will definitely be shopping here again.
The customer service at Bob Mills Furniture was outstanding. We could have never imagined furniture shopping to be so fast, easy and fun. From the moment we walked in and met Tally it was the best experience we have ever had. Justin and Stephan were such help. They were all a pleasure to work with!
We were greeted instantly and taken to the department we were searching for. We were the chairs that were on sale and able to purchase them without any problems.
My host, Jonathan Shepherd, was beyond helpful. He was knowledgeable about all my questions and didn’t have to ask anyone else or look anything up for the answers. He was so patient with this old lady and took the best care of me and my …
Beautiful well made furniture. Although we decided to go another way(antique shop) the “no shopper stalker” policy was real and refreshing. When we did have questions there was a very well educated young lady eager to spend her time on us. Definitely would go back for new furniture choices.
Purchased living room furniture today with the professional and kind assistance from Ms. Cathy G.
Straight forward and very knowledgeable regarding product specific inquiries, …
Jacob has an amazing personality and was super helpful. I think we took over an hour of his time but we got what we wanted.
Great experience! Robin was fantastic to work with found my dining room table and chairs and got the storage bench for free!
Great customer service. They are so knowledgeable about their products and really make sure your furniture fits your needs and wants.
Nathan was a big help. He found us just what we wanted. He even helped us with our old repair problem and got us a discount.
Very enjoyable. Salesperson was very respectful and did not hassle us as we made up our minds. Nice selection.
Awesome service, I recommend you ask for Brian Yerian. He was so helpful and accommodating. But everyone we interacted with was also friendly and helpful also.
My sales associate Dwight was courteous and respectful. It was the easiest and least painful furniture shopping experience.
Dexter was great!! He didn’t try to push us into anything and showed us just what we were asking for. We meet Bob himself and he is as down home and nice to talk too.
I recently purchased furniture for two sibling focused foster homes my agency, Circle of Care, is opening in Shawnee, OK. Our salesman, Jameel, was great at helping us pick out the furniture and the delivery guys were fantastic. There was …
Not pushy or stalkeresque at all! Honest and answered our questions. Didn’t bug us after we left to look at other places, and we ended up coming back the next evening to purchase!
Dexter and the rug guys were awesome!! HOWEVER, they misled me and signed me up for a credit card that I didn’t want and did a terrible job of rectifying the situation. Not a good situation when closing on a mortgage soon.
Our salesman, Jacob was FANTASTIC!!! He took his time with us and we never felt rushed or pressured. Looking forward to receiving our furniture.
Had a great experience with Bob Mills! Personal service with Tammy who helped me through the process. Couldn’t ask for a better shopping day.
Wonderful man helped me today. I already forgot his name but was very polite and didn’t put pressure on me at all. Love Bob Milks!!!
If I could give negative stars, I would. We spent over $4k on furniture that apparently was poorly designed and is missing some wood within the frame of the armrest. So, if you adjust yourself and put any pressure on the arm, you might …
Don’t buy furniture here, this is the worst couch I have ever purchased. I have had it around a year the cushions are already flat and the couch itself has broken 3 times. The store won’t assist you once it’s sold it’s your problem. Do yourself a favor and buy from somewhere like Conn’s.
Friendly staff and good outcome for the problem we had. Process took a little longer than expected. I also could’ve done without the incredibly loud and obnoxious radio dj’s broadcasting their show from the sales floor.
We had a great experience picking out a new bed. Cathy was very helpful and knowledgeable! We even got to meet Bob Mills!!
Sold a couch was told lifetime warranty now calling and being told 1 year for some things and 5 for another guess someone should teach what lifetime means. Plus the couch I ordered legs break a lot and for their 5 minute fix they want to charge $200 I will NEVER buy anything from here again
They sold me trash. Purchased a recliner and the warrentee in November of 2022. It was delieverd broken. Was told they wouldn’t replace it or take 200 more of my dollars and upgrade it to the next higher up recliner. NOPE NOPE NOPE… So I …
Hugh was amazing. My husband and I came in needing a few pieces of furniture and fell in love with several. Hugh took what could have been a big headache for us and made furniture shopping fun. Thank you again!
Bob Mills should be ashamed that a driver can’t even use the restroom at one their own Distribution Centers!
I will inform every truck driver that give a quote on one your shipments to over charge on shipping rates!
Our salesman was very polite and was very knowledgeable. No high pressure. Let us pick what we liked and explained everything about the recliners.
The sales personnel Seth and Ursula was fantastic in helping with purchase… They were friendly and very helpful.. 5 star rating for both…
Amanda Spears was an excellent helper at Bob Mills, delivering us needed attention and taking care of all our needs. We had a great shoppong experience!
It was an easy and pleasant shopping experience. Ava was helpful and friendly and made the experience easy and hassle free. I would definitely go back for any other furniture needs.
Beware when you purchase furniture from this location. I purchased a new bed frame and box spring and they came with bed bugs. The team at Bob Mills refuses to take responsibility and will not do anything to help resolve the issue. I have …
Our purchase experience was great, our salesperson was top notch and the manager that assisted in the sale was very kind and informative. The prices were right where we needed them to be and if only purchases at other companies were this pleasant.
Seth is a WONDERFUL and kind Sales Rep! I NEVER felt pressured to make any purchases.
I believe that I purchased Quality Furniture while also staying within my …
We bought a king bedroom suite (2 nightstands, king bed, dresser w/ mirror) and a reclining living room set (loveseat, sofa, & recliner).
The bedroom suite had scratches all over it, they refused to exchange it or fix …
Delivery was very good. Items assembled and delivery persons were very professional. Furniture looks great. Glad I choose Bob Mills for my purchases.
Great help from Sam! Bought a couple of nice recliners! Was really fun to meet Bob Mills in person. He greeted us at the entrance!
The young man that helped us was very kind , professional , and knowledgeable about the questions we asked. His name was Jacob a very nice young man. I’m sure he’s an asset to your store
Gayle and Adele were awesome to work with. Using the sleep assessment tool was very helpful in our choice of mattress. We even got to meet Bob himself! What a treat!
We purchased a dining set with a wine bar for much less than one of local furniture stores. With the perfect customer service from Denton (employee of the year)our entire set was delivered on time and put together perfectly. The delivery …
Just got new bedroom furniture from here. My boyfriend’s parents recommended going here first and I’m so glad we did! They’ve been getting their furniture from here for the last 15 years, we told the lady helping us that and she told her …
I got power recliner. 3 seat and single seat in good condition, but love seat has some issue, I called back with in hour, they responded but didn’t do any favor. Delivery team is good and friendly. Warrant policy is not explained clearly
Nathan is an outstanding salesman. He listened to us and took us straight to the dinnet set we were looking for. He met all of our needs and we didn’t have to look any further.
Sam was very professional. He showed me different items I was looking for and then gave me time to think about it without hovering me over me. I was able to get a decent price for all I bought and I will come back to this location just to work with him.
I was very satisfied with my experience. Never did I feel pressured to purchase a particular item. My sales person was very helpful and kind. I’m sure that I’ll be making more purchases in the future here. Thanks Sam
Robin did a great job! Not pushy. Didn’t try to do the usual high urgency sales tactics. Answered questions as I had them. Ask for her when you go in!
So my family order furniture from here during the labor sales and Sigorney made this experience easy and simple. She made sure to update us on all back order pieces of the furniture and also made sure to notify us of several deliveries …
We had the Best experience while shopping for living room furniture. We told the young man what we was looking for and he only showed us what we wanted and when we decided on one he got us the Best price on it. No Pressure on any of it.
We had been at another store and the experience was ok but I felt a little pushed. Then we went to Bob Mills. Different atmosphere no pressure. Comfortable. The lady who helped us did not hover…allowed us time.
Great buying experience at Bob Mills Furniture. We have shopped there several times and always have great luck. Sales team is knowledgeable and helpful, not pushy at all. Highly recommend!
Don’t waste your time or money. I’ve had problems with our furniture since day 1, and now, 2 years later, I still have to call the warranty people and have 2 of my chairs fixed All The Time. Not only that but when we first bought the couch …
Excellent customer service! This team treated us very well! they went above & beyond. It was a pleasure meeting Bob Mills at the Labor Day free for all!
Our 2nd time purchasing from this furniture store & will continue to do so.
Not pressured at any point and was taken very good care of by Nathan, one of their sales people!
Everyone I encountered, was nice and knowledgeable. They had great promotions going on and I’m impressed with the quality of the items I purchased. …
Needed a king size bed frame so we called to see if they had one in stock and how much. Yes they had some and they were $99. So we drove from NW OKC to their store, went to pay for it and now the price changed to &149. They said it didn’t matter what they originally said, it was now $149, take it or leave. Thanks guys. NOT!!!
For the second time at Bob Mills my experience was wonderful I could not have chosen a better place to buy my furniture, I will always go back and get whatever I need. Thanks Bob Mills and associates for attending to my needs. Love ❤️ 😍 💖 ❣️ 💕 💘 …
We special ordered a loveseat from them and they were extremely helpful. While I was trying to decide which one I wanted they were always pleasant and helpful every step. Will definitely do business with them again!!
Absolutely loved my sales guy Jacob. He was very helpful and allowed me time to look around on my own until I had questions. I will absolutely buy from him and or this location again.
I must say after having a great experience several years ago here and returning for another purchase I must admit our total dismay at the difference. From the git-go we had great difficulty. …
Our salesperson was great, no hovering around us she checked in periodically to see if we had any questions and when we found the bedroom suite we loved she was right there to close the deal. The queen suites came with a free mattress but since we bought a king she was able to get us a 2nd nightstand for free.
Our experience at Bob Mills Furniture was excellent! Tally helped us a lot and wasn’t pushy at all. Ended up leaving with a new set of furniture to be delivered and actually talked to Bob Mills himself before leaving.
Awesome service. No pressure but very helpful and gave good information. Was our first shopping experience with Bob Mills furniture and it was very pleasant.thanks to our sales host Michael Elliot.
We purchased a adjustable bed from Bob Mills less than a year ago. It came with a warranty. The frame bent and made the bed unusable. We contacted Bob Mills and they sent us to bed tech. After months of back and forth emails and telephone …
We have. been customers of Bob Mills for many years and have purchased numerous times. We have always been treated with respect and have never felt pressured to buy. Mike Tizzio has been very fair in our deals and Dexter is a true professional and knows how to interact with his customers. DP
I have ordered sheets for my Split King size bed. It was told to me they would be delivered to my house within a week. I have not received them yet. And I have not heard anything about them . if you can not help me, I would like my money back
Mr Tally was awesome he wasn’t a pushy salesman he took his time Tally was very professional his customer service skills were amazing. Ty Tally we speak nothing but blessings over your like I declare your finance will increase in Jesus Name …
We had a really great interaction with our salesperson, Ava and the rug team members! They were very helpful and let us have our space to shop around but was nearby when needed! However, when we went to pickup our furniture the warehouse …
Shopper stalking my foot. We walked it and, BOOM!! sales people come up to us like we were giving out free stuff. We told the salesman what we were looking for and dude took up straight to the expensive stuff. I don’t know about you, by I’m …
UPDATE!
They said the error was that the finance companies servers were down so the paperwork never went thru. We now have a new Fortiva account on our credit with a …
We had a very good experience at Bob Mills Furniture. Vincent did a excellent job describing everything to us. We were very happy with the deal we got. We will back when we are in need of new furniture.
Putting a shorter review up that might help others. We have had nothing but problems with Bob Mills Furniture. Items arrived damaged or the items broke within the first year. We have tried managers, staff, their “support email”, and even …
My salesman was awesome. She was the only one that paid me any attention idk if I didn’t look right wasn’t dressed like anyone felt I should have been to give them the vibe they would not be wasting their time or what, let them know looks can be deceiving. I’ll definitely ask for her assistance again. Thank You
We had a great experience at Bob Mills furniture. Jacob Agborkima was super helpful, patient, fun and very knowledgeable about the recliners. He didn’t pressure us to make a decision at all. If we had any questions, he found out the answer. I’m sure we’ll be checking back with Jacob for any future purchases.
On Saturday Sep 3, I went in & picked out a living room set. I needed to get the ok from my partner. He was working & could not immediately get back to me. Hugh, the sales host, stated he could hold the set for $600 & if I decided against …
In for a rug runner. Great selection and a variety of prices. No pressure. We found what we wanted right away, so we were in and out in 20 minutes. Variety of prices for any budget.
I truly enjoyed my shopping experience with Cathy G.!
I told her what I was looking for and she showed me options that were relevant. She didn’t drag me all over looking at things I had no interest in or try to up …
From the time I walked in till the time I left they made me feel welcomed and comfortable never felt pressured into purchasing anything. The person that helped me was welcoming and respectful and patient with me I am very picky when it comes to furniture and that didn’t bother them at all. Highly recommend Bob Mills.
We were helped by Gayle Morgan, she was very helpful and knowledgeable. She helped us put together the sectional that we wanted and special order it. It sucks that it is going to take 10-16 weeks before we can pick up our new sectional, but …
Our buying experience at Bob Mills was AMAZING! Antonio was courteous, friendly, and helpful. He answered all our questions with no pressure. Bob Mills was a pleasure to speak with. He is just as nice in person as he is on TV. We will be back for future furniture needs!
As soon as we entered the store we received a big welcome and a smile. Mr. Antonio was very knowledgeable and patient with myself and my hubby. We are well pleased with the services we received and the quality of the furniture that we were shown. Best experience ever at a furniture store.
EXCELLENT! EXCELLENT! EXCELLENT!
Could not have had a better delivery!
Travis, Sean & James are so polite, friendly, easy to work with & professional. …
We’ve purchased a second recliner (1-23) and while the young man that assisted us was very polite and professional he really didn’t tell us anything about the chairs we were looking at. There was another gentleman that was assisting other …
Everyone was very friendly and helpful, excellent customer service. Patrick helped us pick out a great sofa, and Michael was very helpful with our new rug, really took the time to answer any questions we had. Will definitely get repeat business from us.
The sales lady, Gayle Morgan, ensured I received all the promotional offers attached with my order. Ms. Morgan thoroughly explained how to get the most and best use of the bedroom, dining room, and massage chair furniture items. She was …
The furniture is fantastic, but DO NOT buy a mattress from them. My wife and I went through the entire mattress test and shopped around for four different mattresses that were best for us. We spent thousands of dollars for nothing. A year …
Great atmosphere and great people all around, very helpful and knowledgeable in their products. Antonio F. was our our sales person/helper in our search for our perfect home furniture. Antonio F. was very professional and great to be around and very helpful. Me and my wife will be repeating customers to Bob Mills Furniture. Thanks
Very impressed with the special orders interior designer. This is the third time she has assisted me. She has an excellent eye for decorating, listens to your needs, knows the merchandise, and gives honest opinions. The only thing I am not happy with is the high price for delivery.
Always a great experience. Love the quality and look of the furniture they offer. Awesome sales team without horrible sales tactics and pressure.
Fantastic experience as always at Bob Mills. Sales rep, Nathan T. was a fantastic listener and took us straight to what we wanted. We then got to work w the AMAZING Ursala (sp). She knew her business and got us set up in time. It was an …
Amanda greeted me inside. She listened to what I wanted, she sat with me and we discussed different aspects of my living area. She was great to work with. I felt more like I was chatting with a friend than getting sold to. Highly recommend Amanda @ Bob Mills!
Jacob, our sales person was very knowledgeable about availabile stock & was so pleasant to us the entire time we were in the store. It was our first time at Bob Mills but won’t be our last, mainly because of Jacob! We also found the prices very good & thought all the furniture was very nice.
You guys say not “SHOPPER STALKERS” but that’s a lie. So yesterday my family and I came into the store just to look. I was trying to decided if I wanted to replace my dinning room table and maybe buy a recliner. But we were not sure, I was …
The sales people are not sales people they’re real people and I really enjoyed working with them. They made the purchase very nice. They were not pushy at all but they educated me in my purchase so that I can make the best financial …
Ryan Guidry did a very thorough and professional job. Although we were considering price and quality comparison shopping, he did such a great job selling us on features and benefits, he convinced us to not waste any time on exploration but …
I had a terrible experience shopping for a bed set for my son. Unfortunately, this is the last time we will consider purchasing from Bob Mills after this incident. Typically we’ve had great experiences in the past. I would give them a 0/5 …
We were politely greeted at the door and asked what we were looking for. We were looking for a mattress our salesperson was absolutely excellent no pressure, showed us several mattresses in the process was quickly handled in less than 20 minutes! Sam was great he’s a keeper. But that was his name was Sam
Excellent service, The salesman let us in early even provided a wheel chair so my mother could come into the store. The salesman worked with her to stay within her limited budget to get a recliner and mattress she wanted. The salesman made …
In 5 years we purchased 2 new sets of mattresses for ourselves. The last time we visited several places and we ultimately choose what we thought was the right one. That mattress fell apart in 6 months, the store gave every excuse and …
Robin (sales associate) was very knowledgeable. She shared Bob Mills’ business ethics and we were very happy. She listened to our requests and we bought a recliner right then and there! Even got to take home with us. Hubby loves his new chair
This transaction with Bob Mills Home Furnishings was our first with this company. To say that we were pleasantly surprised and totally satisfied with our purchase experience would be an understatement! The process was without pressure, …
We walked into the showroom and we were greeted by Dexter. He became our go to guy for all the questions that arose. He helped us find things we were looking for and knew the store well enough to suggest similar things. We bought a few …
We met a lady named Gail. She was friendly, knowledgeable, and very easy to communicate with.
She knew what to show us based on what we explained. …
That was the best, low pressure and most pleasant furniture shopping experience I have ever had! I felt valued as a customer and respected as a person. My first time shopping at Bob Mills but won’t be my last and will be my go to …
After ordering 2 chairs and 2 cancelations from 2 businesses, we ordered a chair from Bob Mills. It arrived within a week. Jorge and Dominic were great.
We truly enjoyed our experience with Gayle Morgan. She was informative and knowledgeable of the leather sofas we were searching for. Ursula the manager offered us further incentives which we used to buy new bedding for our master bedroom. …
The staff was really nice during our initial purchase of a couch in August 2021. Unfortunately, the couch frame broke and a spring busted in April 2022. That Summer, an employee came to fix it and it lasted for 4 months and broke again. The …
Last weekend, my wife and I decided to pay Bob Mills a visit while looking for a new couch set. We had the pleasure of meeting Seth, who was outstanding. He was friendly and personable, while going out of his way to answer every question we …
Oh my goodness! Jacob was the nicest young man and my mother “Mom” just loved him. From one salesperson to another, he was the best! We spent a few hours with him guiding my mom around the store. She took to him right away and THAT was an accomplishment in itself. We will be back to see Jacob…. always!
My fiancé and I walked into the store just thinking we were browsing for a living room suit for our new home – however, we ending up finding our perfect fit thanks to Nathan! Nathan greeted us so kindly and gave us information on the store …
Ava was a superb guide through our furniture purchase. She did not hassle or stalk and provided the perfect balance of guidance and freedom. The time spent shopping and checkout process were very efficient as well. This was my first shopping experience with Bob Mills and I can’t believe I’ve shopped anywhere else!
Nathan Taylor was super helpful throughout our whole experience. We went just to look and had our 18 month old son with us! As you could imagine, he was everywhere and we were a bit distracted, but Nathan was kind, patient and very …
My experience was a pleasurable experience working with my sales associate Ava. I felt very comfortable with her even when almost changed my mind at the price tag purchase. However, her personality and I felt that she genuinely cared about …
We went to Bob mills looking for a daybed our
salesman Jonathan S. was knowledgeable, professional and kind. He wasn’t pushy or forceful in his sales. I’ve been in customer service for over 25 years and …
We purchased a queen size mattress at Bob Mills. It didn’t even last 2 years before it broke down on one side of the bed and a huge lump came up in the middle of the bed. We had to take pictures and measurements and turn it in. They then …
After selling our house and buying a new one, my wife and I wanted new living room furniture. Bob Mills was our first choice and the first store to visit. When we walked in, Patrick O’Hara greeted us and asked what we were looking for. He …
Bob Mills never disappoints! This will be my third time buying a set of furniture with them and they check out all the boxes, having top notch quality, price and service! They have really fast delivery! Vincent Hird helped us out this time, …
My dad and I went in to shop for recliners. We were greeted with a genuine, friendly smile by a salesman named Austin Lewis. He answered all of our (many) questions and the few answers he didn’t know, (he was honest and) sought the help …
My wife and I dropped in to look at accent chairs. We took our time sitting in a number of chairs as we narrowed down what we wanted and needed. We were greeted at the door but left to wander and think. We found a set of comfortable …
We have not shopped with Bob Mills in 45 to 50 years decided to go check him out this time. We were greeted by Vincent. He was very kind and understanding of our needs. He is THE BEST furniture sales person we have ever dealt with, …
Awesome team at Bob Mills! We walked in just to look at couches and get an idea of what we wanted and walked out with two couches a new mattress, bedsheets, pillows and a bedroom set! Brian spent hours with us and was very accommodating …
Had a very in joyable experience shopping with bob mills. The salesman we had was very easy to work with. He didn’t follow us around store, he just let us shop for what we wanted. He answered all of our questions in a professional manner. …
Almost 2 years ago my family and I decided to purchase furniture at Bob Mills! We purchased a master bedroom set as well as a living room set and a full over twin bed set. We also purchased the insurance plan for the furniture along with …
The staff was great! They were helpful and easy to work with. They were able to draw up our floor plan and give us an idea of what our furniture would look like in our home. They were also very patient with us trying to decide. They spent over an hour with us. Super experience, I would shop there again!
Pandemic or not, furniture shopping should be easy & upfront. If you = me then you go in kinda knowing what you don’t want, you just need a guide who knows the layout and can break down the cost. Hugh Vu was my $ales Host, he made it …