Oh my god… if you’re looking for an ATM Avoid this place at all costs there’s no signs of where the ATM is.. so unless you know where you’re going skip this place.
Nice building. Beware taking pictures there if security gard is around, they will show a little harrasment for taking pictures. Will ask you a lot of personal question on the reason why, and when asked, he stated it’s because it is a bank.
The worst customer service known to man. If it doesn’t fit into the tiny little box of the automated system it straight up hangs up on you. Customer service rep was no better did not listen talked over me rambled cancel my card before I …
Absolute worst Credit Union ever. It’s not their employees, it’s the management. I heard their CEO is the highest paid for a not for profit. Somebody’s got a nice gig but this institution is the worst.
Incompetent people. Inconsistency and misinformation perhaps. I’m glad not to deal with these people anytime in near future.
Californian people all suffer from their own California Republic mindset.
Do not use this credit union! Stay away. I’ve had problem after problem with them. So much it mess up my credit because of their mistakes and they play dumb and won’t do anything about it. I should take them to court and start a class action lawsuit….
This greedy CA based bank only allows you to purchase a vehicle inside California and not from out of state with their loan. Times must be tough for you guys to try and strong-arm your customers into keeping their purchases on the CA economy. I switched banks as a result.
PLEASE get Zelle!!!! It makes life so much easier!!!! This 2 stars is strictly for them not having zelle – I don’t live in Northern California and it makes paying my credit cards much more difficult since there isn’t zelle. I’d like to be able to pay my credit card payments same day not 3 days after the transfer completes!!
Home Refinance: Never apply for a home loan or refinance product from Golden1. I was paired with someone who presented himself in a very apathetic way. Thankfully they were able to get me to a new loan processor, but the entire experience …
Nobody can set up automatic payments in their branches. Was told at 2 separate branches that it was set up for me. Both times when I checked it wasn’t. Eventually found out from a phone rep that payment form I filled out at both branches …
After 9 years as a member, these clowns let some scammers from Singapore steal $148 from me then denied my dispute. They are not trustworthy or capable enough to handle your money. Go anywhere else. …
I had $1200 taken from my account on 6/21. A joint check was deposited about a day before. I called on 6/22, they explained and told me a copy check was issued and sent to me within 5 business days. Confirmed my shipping address. 5 business …
I am a male aged 34, and have been a customer of Golden One Credit Union for the past few years. I have a great track record on my end of using my accounts consistently and appropriately, and while interactions are always brief and subpar, …
My credit score is RUINED because of an error on behalf of Golden One. They advised me they would fix the reporting error within a week in addition to my bill . They were so sure my credit would be fixed they invited me to apply for a …
Great credit union. I was having problems paying my bill at times with a new business start up. They refinanced me with a bit longer term and a affordable payment. My credit score was reflected down during that time, but now my credit has never been better. Thank you Golden One Credit
I have been a member of Golden1 for over 30 years. Since they had an arena named after them their service has gotten worse and worse. I made an appointment to see someone at the College Town location about a home equity line of credit, the …
So, I have had Golden 1 Credit Union for quite some time now. I thought I was going to start my future career with this institution. But, I feel very uncomfortable with how I got an opportunity. And then, when the tried to reach out to the …
(Translated by Google) golden john
(Original)
Golden Juan
Always go to a credit union!
Super nice
Not a branch. It’s HQ
Great bank to do business with
Slipped and fell dislocated my shoulder cell Obama
Warning not a bank. This is there headquarters but there is an atm there.
Fantastic place to work!
Oh my god… if you’re looking for an ATM Avoid this place at all costs there’s no signs of where the ATM is.. so unless you know where you’re going skip this place.
Nice building. Beware taking pictures there if security gard is around, they will show a little harrasment for taking pictures. Will ask you a lot of personal question on the reason why, and when asked, he stated it’s because it is a bank.
The worst customer service known to man. If it doesn’t fit into the tiny little box of the automated system it straight up hangs up on you. Customer service rep was no better did not listen talked over me rambled cancel my card before I …
Absolute worst Credit Union ever. It’s not their employees, it’s the management. I heard their CEO is the highest paid for a not for profit. Somebody’s got a nice gig but this institution is the worst.
Incompetent people. Inconsistency and misinformation perhaps. I’m glad not to deal with these people anytime in near future.
Californian people all suffer from their own California Republic mindset.
Do not use this credit union! Stay away. I’ve had problem after problem with them. So much it mess up my credit because of their mistakes and they play dumb and won’t do anything about it. I should take them to court and start a class action lawsuit….
This greedy CA based bank only allows you to purchase a vehicle inside California and not from out of state with their loan. Times must be tough for you guys to try and strong-arm your customers into keeping their purchases on the CA economy. I switched banks as a result.
PLEASE get Zelle!!!! It makes life so much easier!!!! This 2 stars is strictly for them not having zelle – I don’t live in Northern California and it makes paying my credit cards much more difficult since there isn’t zelle. I’d like to be able to pay my credit card payments same day not 3 days after the transfer completes!!
Home Refinance: Never apply for a home loan or refinance product from Golden1. I was paired with someone who presented himself in a very apathetic way. Thankfully they were able to get me to a new loan processor, but the entire experience …
Made my Toyota lease buyout on my truck super easy, great rate. Glad to have joined as a new member!
Nobody can set up automatic payments in their branches. Was told at 2 separate branches that it was set up for me. Both times when I checked it wasn’t. Eventually found out from a phone rep that payment form I filled out at both branches …
It’s midway through 2018. However, despite how much technology has advanced in the past 10-20 years, I cannot setup autopay for my Golden 1 Visa. …
After 9 years as a member, these clowns let some scammers from Singapore steal $148 from me then denied my dispute. They are not trustworthy or capable enough to handle your money. Go anywhere else. …
I had $1200 taken from my account on 6/21. A joint check was deposited about a day before. I called on 6/22, they explained and told me a copy check was issued and sent to me within 5 business days. Confirmed my shipping address. 5 business …
I am a male aged 34, and have been a customer of Golden One Credit Union for the past few years. I have a great track record on my end of using my accounts consistently and appropriately, and while interactions are always brief and subpar, …
My credit score is RUINED because of an error on behalf of Golden One. They advised me they would fix the reporting error within a week in addition to my bill . They were so sure my credit would be fixed they invited me to apply for a …
Great credit union. I was having problems paying my bill at times with a new business start up. They refinanced me with a bit longer term and a affordable payment. My credit score was reflected down during that time, but now my credit has never been better. Thank you Golden One Credit
I have been a member of Golden1 for over 30 years. Since they had an arena named after them their service has gotten worse and worse. I made an appointment to see someone at the College Town location about a home equity line of credit, the …
So, I have had Golden 1 Credit Union for quite some time now. I thought I was going to start my future career with this institution. But, I feel very uncomfortable with how I got an opportunity. And then, when the tried to reach out to the …