If you are a woman, GO HERE. Both men who helped me today are actual heroes. They will not talk down to you or make you feel like every other auto place. I won’t go to any other auto parts place in the entire metro ever again. Just here.
Sold me a windshield wipers that wasn’t right for my car. Took forever to get it right. One employee didn’t want to help at all but another one was helpful.
some very educated people work here. i wasn’t sure what the part number was for the part i was looking for and they were able to find me the part number for me and got me the part very quickly.
Excellent!!!!!! In a time where companies are untrustworthy and have no dignity or character these people really stand behind their warranty and respect that people are hard-working and should only pay when they are responsible, from this day forward they have my business Thanks!
Napa is starting to fade into the norm of auto parts stores like oreilys, autozon, advance etc. Sometimes you will get clueless poorly trained staff but the quality of their parts is still better than most auto parts stores.
I went into Napa hoping they would have a Bolt I needed from a car repair project which had to be cut off. And I guess Napa isn’t a place to go for GM/Saturn bolts. I had the part # and the size, thread but they had no idea. But did refer me to Fastenal
Shopping was great but parking lot was horrible. Got up in there with a 30′ gooseneck. You need signage to keep big vehicles out. Gravel lot was washed out very badly and was impassable.
Went to 3 other stores before finding a light cover for my travel trailer at Nap with them shipping from another store in a couple hours. I even got a phone call when it arrived.
Scott is incredible on the parts counter. He went out his way to try to help me locate some hard to find old truck parts. Napa and Scott have earned my business.
Excellent old style service actually helps the customer and does not rely on the computer to say what works or what is available. Super friendly and helpful staff. Extra clean and organized. Best shopping experience in decades.
Very helpful staff Everytime I’ve gone up here. Tools have an easier warranty than O’Reilly’s also. They just warranty it. No receipt crap needed. I’ll go here again.
The very first time they worked on my car. They replaced the starter and fixed the ac and I spend 400 some. Just after a few days ac went out again so we brought it back in and the cost to fixed the problem was 900 some unless we buy our …
Had a great sale on a particular diesel oil that I will only use in my truck (I used to get it at my usual place for a great price, but they discontinued stocking it). Ordered online (for an even better price), and they were quick to have it ready on my way home from work. The gentleman that helped me was friendly and helpful.
If you are a woman, GO HERE. Both men who helped me today are actual heroes. They will not talk down to you or make you feel like every other auto place. I won’t go to any other auto parts place in the entire metro ever again. Just here.
Always what I need
Great service!
Ok
Had what I needed, and were friendly.
Always Friendly with Great Advice when needed.
Only place in town that had part I needed right on the shelf.
Very expensive
Lots of unusual tools, Helpful staff and easy access.
Only place around that carries the oil and filter for my diesel jeep grand cherokee
Had my parts in stock, they were helpful.
Always a great experience here! Knowledgeable and friendly staff and great products.
Better service and more knowledgeable staff than the other stores and the prices are just as competitive.
Great store! New look for NAPA! Very bright, and the staff is super friendly and helpful!
Sold me a windshield wipers that wasn’t right for my car. Took forever to get it right. One employee didn’t want to help at all but another one was helpful.
Great service and high quality parts. This is who most repair shops receive their parts from.
some very educated people work here. i wasn’t sure what the part number was for the part i was looking for and they were able to find me the part number for me and got me the part very quickly.
Didn’t have what I needed but the store is very nice and the guy at the counter tried his best and got me to the right place.
super friendly and knowledgeable employees and they went will up and beyond to find all parts i need. will be coming to them for my future part needs.
Didn’t have what I wanted but they took the time to look it up and had it at another store. Muchly appreciated…
Very helpful and friendly. Even carried the rotors and pads to car for me. Had Volkswagen parts in stock
Excellent!!!!!! In a time where companies are untrustworthy and have no dignity or character these people really stand behind their warranty and respect that people are hard-working and should only pay when they are responsible, from this day forward they have my business Thanks!
They would not even honor the warranty on a NAPA battery that was well within the date code. I will never be back to this location.
Napa is starting to fade into the norm of auto parts stores like oreilys, autozon, advance etc. Sometimes you will get clueless poorly trained staff but the quality of their parts is still better than most auto parts stores.
It’s a good place to go. Most of the time you get someone who is more than helpful, unlike other auto part stores similar to this one.
I went into Napa hoping they would have a Bolt I needed from a car repair project which had to be cut off. And I guess Napa isn’t a place to go for GM/Saturn bolts. I had the part # and the size, thread but they had no idea. But did refer me to Fastenal
Shopping was great but parking lot was horrible. Got up in there with a 30′ gooseneck. You need signage to keep big vehicles out. Gravel lot was washed out very badly and was impassable.
Went to 3 other stores before finding a light cover for my travel trailer at Nap with them shipping from another store in a couple hours. I even got a phone call when it arrived.
Scott is incredible on the parts counter. He went out his way to try to help me locate some hard to find old truck parts. Napa and Scott have earned my business.
Excellent old style service actually helps the customer and does not rely on the computer to say what works or what is available. Super friendly and helpful staff. Extra clean and organized. Best shopping experience in decades.
Very helpful staff Everytime I’ve gone up here. Tools have an easier warranty than O’Reilly’s also. They just warranty it. No receipt crap needed. I’ll go here again.
Had great service, needed window wipers and they came out on a windy cold day to install them.
The very first time they worked on my car. They replaced the starter and fixed the ac and I spend 400 some. Just after a few days ac went out again so we brought it back in and the cost to fixed the problem was 900 some unless we buy our …
Had a great sale on a particular diesel oil that I will only use in my truck (I used to get it at my usual place for a great price, but they discontinued stocking it). Ordered online (for an even better price), and they were quick to have it ready on my way home from work. The gentleman that helped me was friendly and helpful.