Tempur-Pedic Credit Card

Tempur-Pedic Flagship Store

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Tempur-Pedic Credit Card Reviews ( 228 )

  1. Donald was very helpful and informative. He was also very patient with me while I selected the right mattress for my needs. I’ll definitely be back soon for a new mattress purchase.

  2. Jon was super helpful and informative. He answered all of our questions, very professional, and followed up with us later exactly as he said he would. Easily recommend visiting this store.

  3. Came here as a first stop for finding a mattress and Donald helped us. He was kind, courteous, and obviously incredibly knowledgeable.
    I felt that Temper-Pedic was more conscious of cleanliness than other store we …

  4. Only 3 parking spots so you may need to park on the street. Also only carry a select style of their pillows. The lesser priced options are only available online.

  5. If I had one piece of advice, a Tempur-Pedic mattress would be it. See my man Donald S. or Nate, they will patiently wait while you trying every mattress and pillow and get you the best deal possible. Thanks y’all!

  6. Don was very knowledgeable and was able to answer all of my questions. I would definitely recommend coming to this location, can’t wait for my mattress to arrive!

  7. The store Manager Nathan went above and beyond to help us resolve and locate our order. Very patient and professional. I would highly recommend this store to anyone buying tempur-pedic

  8. It is such a pleasure to work with Don at the tempurpedic Clybourn location. He is beyond helpful and wonderful. I will always return back to that store if Don is there to help me. Ask for Don if you want the best and most helpful experience.

  9. Donald was super helpful, very knowledgeable and patient with us! Ended up with the Luxe Breeze with the low profile pillows. Would highly recommend this location and make sure you ask for Donald!

  10. Don was extremely helpful in helping find the right product for us in a very honest way which I very much appreciate – hard to find quality salespeople like him!

  11. Don did a great job showing us the different options so that we feel we made the right decision for our needs. Can’t wait for the new mattress to arrive!

  12. I was very happy with the service provided by James. No heavy sales pitch. Plenty of time to make a decision. Answers to my questions. My only complaint has nothing to do with the store. Now that I have paid for the bed, I wish they …

  13. I don’t know how I would have survived the dorm room beds without my topper from Nate. Thanks to my topper I was able to get great sleep! I recommend anyone in school go visit the Lincoln Park Tempurpedic store!

  14. Everyone, I mean, EVERYONE should be here to treat yourselves with a tempurpedic bed. I had the pleasure of meeting Donald yesterday- he was very sweet, knowledgeable and helpful with my purchase. I am extremely happy and can’t wait to have my new bed delivered. Thank you Donald!

  15. Ordered a mattress and frame. 5 days later, I received a call that my order had been put on backorder because the frame was not available. I cancelled the order because I couldnt wait months for a bed. I was called repeatedly with offers …

  16. I’ve been into the store twice now, and both times the sales reps have been wonderful, incredibly helpful, and very kind. If you’re looking for beds, or pillows, or whatever, this store is a great place to stop by!

  17. Knowledgeable and friendly staff very patient . Wasn’t pushy or demanding like most places when you are shopping for beds . Went into sleep number and few other spots on Clyburn and felt rushed and pressured not here . Saved the best for last and glad I decided to stop in here .

  18. I made a recent visit to this Flagship Store on Clybourne in Chicago & was EXTREMELY IMPRESSED with the Service I Received from
    Store Manager JeanPaul & his polite Staff. …

  19. Nate B. in Chicago was great, well informed, very friendly and highly knowledgeable as a sleep consultant. The beds, once you try them and experience what your looking for, truly speak for themselves. You get what your willing to pay for. …

  20. We had an awesome experience at this store! Jon was super helpful and answered all of our questions, even when we had to go back and forth between multiple beds multiple times. Great customer service!

  21. Jon was extremely helpful as I tried different options out. Explained everything and didn’t feel like I was being over-sold. Very enjoyable experience and felt safe during COVID.

  22. Jon helped us and was truly terrific! Very informed, patient and overall helpful. Plus, the store itself was very clean and easy to navigate. Highly recommend shopping here

  23. I stopped in to purchase a neck pillow. The store was clean snd the gentleman who waited in me was very informed and helpful! Highly recommend! And the pillow is amazing!

  24. If you want a first class experience from a very knowledgeable store manager, come here and see Nate. This is where I will purchase all of my Tempur-Pedic bedding in the future.

  25. I don’t know what I would do without my Tempur-Pedic adjustable base. I recently had surgery and it was an absolute God send during a time when it was challenging to even walk. Without the representative Nate, I wouldn’t have even …

  26. Donald was wonderful. He was very knowledgeable about the products. He explained to us the difference between all mattresses and guide us to make the best decision.

  27. I can’t thank the manager JeanPaul enough for the amazing customer service. Bought some adjustable legs that I needed assistance with. Was having scheduling conflicts with the assembly team so he personally offered and come to my home with …

  28. Nate was very kind and helpful. I needed a replacement pillow and he knew the specs for all of the options. I tried out a couple and found the right one. Thanks again!

  29. Great shopping experience. During the pandemic, I scheduled a personal shopping appointment and really liked that option. James was helpful, and not pushy at all. I shopped around for a couple weeks… and decided to purchase a Tempur-Pedic and James made the process really easy.

  30. I have to say that the experience my wife and I had at this Tempur-Pedic location was awesome! First off James our salesperson is the chillest salesperson I have ever worked with, and I am a salesperson myself! We went to another location …

  31. I was in desperate need for new pillows from countless nights of waking up with a stiff and painful neck. I checked out Tempur-Pedic’s website and see they have a location in Chicago. I called to schedule an appointment with Nathan and …

  32. Donald and James were extremely helpful and informative, ensuring we made the right decision for our needs. Highly recommend their services to get the best deal on your future mattress!

  33. I took advantage of a 2 for 1 sale on their pillows. I mistakenly picked out a pillow that was a little too thick for my liking. I discovered it after one night’s sleep. My hope was to just exchange the unopened pillow box for a thinner …

  34. Thank you, Don, for the great experience! He was so helpful and knowledgeable. The reps are not pushy at all, just there to answer questions and help you find the best fit. And they are doing a great job complying with coronavirus precautions. Definitely recommend.

  35. Went to flagship Chicago store today and was assisted by Don Simpson. Don is extremely knowledgeable about products and offers well-intentioned guidance with selection. Further, he is extraordinarily professional and courteous. A terrific representative of Tempurpedic and its products.

  36. Nate was very thorough and helpful even though we were coming in for an exchange. He was very knowledgeable and I had a great experience. Everyone I’ve dealt with at the store and even over the phone have been great so far!

  37. Donald is so great! He is so patient and was willing to further assist me with choosing the pillow I purchased-. I fell asleep for 3 hours after I stopped in and now I’m writing this review!

  38. Jonathan Whiters was absolutely a joy to work with! He listened to our needs and helped us find the perfect mattress for us. The whole team was engaging and welcoming Thank you Jonathan!

  39. Mr Jame Canar was and is a fantastic man his customer service was excellent and he made us feel welcome inside the Tempur Pedic store. James has a great sense of humor and positive mindset and we were proud to have purchase our new bed today. Thank you all for this great product

  40. We were very happy with the service the manager JeanPaul provided. He was super friendly, patient, knowledgeable and helpful. He wasn’t pushy at all. When we had issues with the actual delivery of the bed (which is handled separately from the store), he made sure to handle the situation right away. I would highly recommend him.

  41. I haven’t tried my mattress yet, but my service from Nate was so great that it deserves its own review. He was super knowledgable, helpful, and genuinely nice to be around. He even remembered things I told him when I visited the store months prior. Service like this makes a big difference.

  42. Came in after work on a weeknight to buy a new base for my bed. While there, Nate provided phenomenal customer service and was an all around great person. He knew all the answers to our questions and made sure we left with what needed. I’d rate higher than 5 stars if I could, Nate was great.

  43. John was an excellent customer service representative. He walked through every mattress we were interested in. Very knowledgeable and kind to my mother and I.

  44. Staff were excellent, showed us all the products we were interested and objectively mentioned differences between models without pushing us toward the more expensive ones. We wanted to go back and look at some other brands and they were very understanding. Ended up coming back to buy a tempurpedic

  45. Really helpful staff that weren’t rushing us to get anything right away or even the most expensive item. Just were happy to let us try things and get a feel for the beds and pillows with no pressure.

  46. Had a great experience at this location! The two gentlemen there were both very knowledgeable and helpful. Not a pushy sales experience at all, which was great. Highly recommend to anyone looking to get a new mattress.

  47. Don Simpson was just the right man to sell me a bed. Don showed my wife and I all of the Tempur-Pedic models on a recent outing. He went above and beyond answering our questions about materials used, comfort level, and price ranges. What …

  48. Highly recommend!!!! We had a great experience at Tempur-Pedic today. Nate helped us to select the right bed for us. He was super knowledgeable about the product line as well as his competitors. He’s a wealth of knowledge! We decided on the LuxeBreeze, the cloud pillows and sleep masks!!!

  49. Thank you James for a fantastic purchase! My daughter loves her new mattress. Very smart guy, great listener, and figured out exactly what we needed. Definitely coming back here next time.

  50. I had actually made an online purchase and just had a few questions, so I popped in to this physical location to speak with an associate.. The store manager, Nate, was super knowledgeable and very helpful. I was already excited to receive …

  51. Don S. was great at helping me select the perfect mattress. He was very knowledgeable about the products and not at all pushy. He listened to my concerns and worked within my budget.

  52. I am glad I went into the store before purchasing online. Jon was amazing and helped me find the perfect mattress… and it wasn’t what I had originally thought I wanted! Knowledgeable and helpful!

  53. Don was our salesperson and he was very knowledgeable and extremely helpful. The store is clean and pleasing and the mattresses were well displayed with a complete selection to try out. There is a parking lot right outside the store. It was an easy and pleasant experience.

  54. James was super helpful when we came into shop for pillows. We did not feel that we were being sold but informed. Great in store experience. Clean and safe during COVID. THANK YOU !!!

  55. Great experience with Nate. Guided us through different pillow experiences, and me and my girlfriend are now highly considering a temperpedic mattress. Gave us no pressure to buy a mattress and focussed on what we came in for, but gave us very useful information to consider. Great store, and great experience!

  56. Don was very helpful. He went out of his way and spent a good amount of time, making sure we picked the right bed for us. We tested every bed in the store (some of them twice) until we made the right purchase.
    Thank you Don!

  57. I really love my new sleeptracker. I like that it keeps a log of my sleep patterns and gives advice too about how you’re sleeping. James service was impeccable and is the best salesperson I’ve ever shopped with. He also has a knack for …

  58. We purchased our second tempurpedic mattress here. Don was very helpful and attentive, gave us all the information and time we needed to make our choice. He was great!

  59. Just bought our first tempurpedic. This review is for experience at the store. I was so happy with the service here. First, their Covid protocols are great. Sani station upon entry with signage telling you what to do. Then, remove coats. …

  60. Tempur-Pedic Chicago Webster place 2191 N Clybourn Ave .Chicago ,IL 60614. This location is where we purchased our Tempur-Pedic bed and Donald Simpson was a terrific with helping us choose which bed suited us .He gave us great service thanks again Donald .We always buy tempur-Pedic for our mattresses.

  61. Had a great experience shopping for pillows here. Their team lead, Donald Simpson was extremely helpful and informative. He let me take my time to find just the right pillow and even provided me a complimentary beverage. Looking forward to coming back and purchasing a bed in the future.

  62. Let me tell you about my wonderful experience buying not just a mattress but a new way to sleep. My sales representatives names were Nate and James and they were very detailed in their description and demonstration of all the Tempur Pedic …

  63. James was wonderful to work with and provided great advice on selecting a bed. Prior to our new bed I was experiencing back pain from a previous back injury when I would get out of bed in the morning. With the new mattress and the support it provides I no longer feel pain when I get out of bed in the morning. Overall great experience.

  64. Don Simpson was extremely helpful and patient as my husband and I searched for the perfect mattress. He was informative, honest, personable and professional. Don offered excellent customer service that we greatly appreciated.

  65. Didn’t really know what we were looking for, but James helped us find exactly what we were after. Really appreciated the laid back experience and how we were able to find something that fit our price point. James is very on top of it and knows his stuff.

  66. Great experience. James was so patient and helpful. He answered all of our questions, calculated the amount of all different monthly payment options, and never once seemed annoyed by it. Super glad James was working when we popped in to purchase our new mattress.

  67. The customer service was outstanding, I called beforehand to check on the availability of the Tempur-Pedic Cloud pillow, buy one get one free, and they had it in stock. Nate offered to hold it for me until I picked it up, I’m happy with my experience, look forward to doing business with you in the future, thank you.

  68. Great store but I have to say, Don is the reason we keep going back. We have now purchased three mattresses from this location and have sent two friends who have also purchased Tempur-Pedic mattresses here. We have all had the same …

  69. We had very friendly and knowledgeable service with James. He was easy going and not pushy at all. My young kids were enjoying sampling the mattresses and no one raised an eye brow at them I can’t wait to get our new mattress!

  70. We wanted a new bed but didn’t know what kind to buy. Of course we knew Tempur-Pedic was quality and expensive, but we had just bought our first home and wanted to invest in ourselves. Looking at beds was a bit confusing and overwhelming at …

  71. Don made my day! I had my eye on a mattress cover that was sold out everywhere. Don helped me find one in my size and secure it at a great price. Couldn’t be more happy with the service I received. I would definitely come back to this store.

  72. Don was great. He was very informative and helpful. He stayed late until after the store closed while we made a decision and he made the whole bed shopping experience enjoyable.

  73. I came in to try out different models for my mattress that needed replacing. Dan was very knowledgeable and is amazing at explaining the difference between all, not pushy in recommending the more expensive models but actually listened to …

  74. James Canar is my absolute guardian angel! After putting off getting a new mattress for way to long, we took the plunge and now own the best mattress I have slept on in almost 50yrs. I cant believe the changes it has made in my body, mind …

  75. Stopped by the Tempur store while on our search for a mattress. Don was the associate who helped us, and couldn’t have had a better experience. He is very knowledgeable about the products, prices, and isn’t your “typical” salesperson. …

  76. Visited this store yesterday to pick up a neck pillow. The place has a really nice, low-key vibe. The beds look dreamy and I had a great chat with the sales rep, Don S, who helped me with my pillow purchase. Really nice guy; excellent customer service! The pillow’s wonderful, too!

  77. Jonathan was extremely helpful at the flagship store in Chicago. He showed us all the options for mattress toppers as requested and was patient while we tried laying on them multiple times even though it was right before the store was set …

  78. The purchase of my new bed was easy peezy! I was in and out just like that! James was knowledgeable and able to guide me to a similar tempurpedic bed that my dad has had for 8 years (I love his bed). I had a sleep number but super excited to try this out! Thanks for everything! Hope to be getting some good zzzz’s soon!

  79. Great Experience! The store is super clean, well spaced and makes you feel very safe during COVID. Equally as important was the staff- they listened to my concerns, understood my budget and gave really helpful suggestions. I never felt …

  80. If you are intimated (like I was) of entering “THE FLAGSHIP STORE” – definitely do not be. No hard sells and the customer service couldn’t have been any friendlier. James was very knowledgeable and helped me figure out a temporary solution …

  81. Don was great! He was very knowledgeable and we appreciated how he took us through and explained all of our options. 10/10, would absolutely recommend.

  82. I spent time with James and Don at the Tempur-Pedic store in Chicago on Clybourn this past weekend and they were both fantastic. They answered my questions and really help direct me in understanding what the best mattress meant for my body …

  83. The service was great! Jon did a great job. He helped me try out all the beds and figure out which one was best for me. Also, I got to learn about how the different tempur materials and how they adapt to your body to help you sleep!

  84. Great service from James! He helped us to find the correct pillow for my wife! I totally recommend the store and him for service! And they gave me coffee while I wait for my wife to pick up the perfect pillow!

  85. John was awesome and helped us pick the perfect mattress! Needless to say, we left the store very confident in our purchase. Can’t wait to sleep on our new Tempurpedic. Thanks John!

  86. Donald was great! Explained everything in detail and we didn’t feel pressure to buy it from him but we are glad we did. I highly recommend him if you are looking to buy a mattress.

  87. John and sales team at Clybourn Tempur-Pedic store are amazing! My husband and I went there to buy the Lux Breeze mattress with the smart base and they were more than professional! Very detailed oriented helped us with all specific …

  88. We stopped in as we were starting our search to replace a top of the line bed from their competition that didn’t last as long as we had hoped. James was the associate whom assisted us and he did a great job explaining and educating us on …

  89. Nate and Jon were super helpful. We called ahead and spoke with Nate to inform that we wanted to come by to test out some mattresses as we were replacing ours through a warranty claim. Nate relayed our plan to Jon and he took up the …

  90. Great people work here. Don and Nate were very helpful as they patiently talked me through their pillow and bed linen product lines. After months of neck issues and no-return pillow mismatches elsewhere down the street, I can officially …

  91. Don at the Chicago store on Clybourn was an absolute pleasure to work with! Knowledgeable, upfront, and honest, he showed us mattresses based on our preferences and feedback. He gave us options based on our budget. Highly recommend working with Don for your next purchase!

  92. Such a pleasant experience buying a mattress at Tempur-Pedic Flagship store on Clybourn in Chicago. The salesperson, Donald was so helpful in educating me on the different foundations, mattress options and features. He made me feel …

  93. We had a great experience during our recent mattress research/purchase. We would highly recommend Jon – he was very knowledgeable and helped us patiently to find the best fit for us.

  94. Came here to purchase a new mattress and was greeted by Don. He was extremely helpful and very knowledgeable. Definitely recommend talking to him before buying anything. I decided on the TP probreeze medium hybrid and it is exactly what I was looking for.

  95. Dropped by the other day to simply look for a more ergonomic pillow. Jon was the salesperson. He was patient, knowledgeable about the multitude of pillow choices in different heights, shapes, and ergonomics. He didn’t try to upsell …

  96. John. What can we say? We purchased a mattress that rules all dreams, while simultaneously providing the foundation for truly beautiful dream states. Plus it vibrates. John, this mattress is more important to us than we can comfortably …

  97. Jon was amazing in helping us. He was very patient with us and showed us everything and took his time to answer the million questions we threw at him. Was very knowledgeable and customized the whole bed to our preferences for his and hers. Would highly recommend.

  98. Don was extremely helpful, friendly and knowledgeable for our visit. He was very patient and let us sample both the mattresses and pillows until we found what we were looking for. We were extremely satisfied with our experience.

  99. John was very helpful/ patient in explaining all the different types of mattresses in the store.
    Really like the 90 day return policy and reputation of the mattresses as well. …

  100. Amazing store and outstanding customer service! Rebecca is always super helpful and highly recommend to anyone. A lot of love is put into this store and it shows!

  101. I went to Tempur-Pedic twice before purchasing our mattress and adjustable base. Both times I worked with Rebecca, who was fantastic. Not only was she super friendly, but very knowledgeable about all the type of mattresses. Thanks so much Rebecca for all your help!

  102. Great shopping experience, Mr. Don was very helpful in picking everything out and finding the right fit for me. I would definitely recommend going in and seeing what’s available. Quality products and good service. I say always invest in things that go between you and the ground – shoes, office chair, and mattress.

  103. We came to this store to test out the different mattresses that TempurPedic had to offer. Since we weren’t sure what we wanted, we relied on the salesperson at the store. …

  104. Don was great to work with and helped us find the perfect mattress. He was very knowledgeable, approachable, and thorough. I’d recommend our shopping experience with Don to anyone.

  105. Jon at Tempurpedic on Clybourne was so helpful to my girlfriend and me as we looked for the right mattress for us. He talked us through all our questions with ample patience. In the end he didn’t direct us in one way or the other, but instead let us make the decision on what we liked best.

  106. James is the best! He was super helpful and patient, even though we came right as they Were closing he let us take our time and helped us pick an awesome bed for our very picky and opposite preferences: what a saint he made the impossible …

  107. My husband and I have been searching for a new mattress and were not happy with other mattress/furniture stores solely based on the sales associates. They were all pushy and couldn’t read the signs. However, at the Tempur-Pedic store we …

  108. Stephanie was incredibly polite, and even better, she was able to point us in the right direction and help pick a mattress that was best for us! Would definitely go back in the future.

  109. Fantastic experience at this store with John. He is very knowledgeable about the products, patient, and willing to address any and all questions (which I had many!). Would definitely recommend and be a patron of this shop anytime!

  110. I was going to buy my boyfriend a pillow for his birthday and we wanted to try out the options. We went to the store and we were helped by Donald. He was so friendly and helpful! We were concerned that they would be annoyed that we weren’t …

  111. Donald Simpson took care of us throughout the entire process. It’s a little overwhelming because there are so many different types of mattresses, but Donald explained everything at a high level and then broke down the detailed aspects of a …

  112. Great experience working with Donald. Professional and friendly and of course incredibly helpful. Thank you so much for your help! We are looking forward to our much improved mattress that he was so helpful in advising us with the mattress.

  113. Super nice store. Don, our salesman, was very nice and patient with us as we tried all the mattresses. He did a great job explaining the delivery process and the warranty. Would highly recommend this store to anyone looking to buy a Tempur-Pedic since they offer the same prices as any other mattress store would on the products.

  114. I have made several purchases from Don, and his exceptional service continues to bring me back! If you are considering making an investment in a mattress, I highly recommend visiting this location. Don truly cares about finding you the perfect mattress!

  115. Donald was very helpful. We were just looking to try our mattresses and get dinner questions answered. He was friendly, helpful, and answered all of our questions despite our being upfront that we were just gathering information and not …

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