180 Medical is one of America’s fastest growing nationally accredited providers of sterile-use catheters, ostomy, and disposable medical supplies. Whether for catheters or ostomy supplies, we are dedicated to meeting the diverse supply needs of customers while giving the best service experience possible. Our headquarters is located in Oklahoma City, Oklahoma, but we have offices all across the United States to serve our customers. We invite you to experience the 180 Medical difference!
| Thursday | 8AM to 7PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 7PM |
| Tuesday | 8AM to 7PM |
| Wednesday | 8AM to 7PM |
8516 NW Expressway, Oklahoma City, OK 73162
Always delivers on time, I never run out of supplies. Very pleased with the company!
I80 medical is a great company. They have wonderful customer service and my delivery is always on time. So thankful for this company.
180 Medical has my needs as an important part of their mission. They have always met my needs. I have total trust and confidence in 180 Medical to take care of my special medical needs.
180 Medical had been nothing but AMAZING since they have been my supplier. They are extremely nice, caring, thoughtful (they send Christmas cards every year too!) informative, fast, and easy to work with. They helped me pay for medical …
Great care and service , listens and helps there customers
when the doctor connected me with 180 I had no idea of what to expect. The staff helped me out a lot. I get my cathers on time. I’m glad I don’t have to worry about going without.
The people are all very helpful and friendly. Recently I had a mix up in my order but when I called about it, the 180 person quickly took care of the problem. I appreciate their thoughtfulness.
I have had trouble calling to 180 Medical to refill my next order and sometimes I get the message call again later and if I do get through I will wait a good ten minutes + for someone to finally answer. I finally just tried to order online from their emails so time will tell how that goes.
I have been using 180 medical for years. They have always been there for me, when I was ready to upgrade and update my catheter. To help me get the most for my money. To help me get the insurance company onboard with my needs. It has been a great company to bring my needs to.
I recommend 180 Medical without reservation. The people are helpful, knowledgeable and friendly. They take care of all the insurance billing. My produce always arrives in perfect shape and a few days before I need it so I don’t worry …
I have never been TO this place but have received many shipments of supplies from them. They are VERY helpful and take care of my needs quickly and efficiently – and they are always pleasant and easy to deal with.
Have been a long-time 180 customer and have been very pleased! They are so friendly and easy to work with, and I also like the values of the company overall.
Yeah I’ve used 180 medical for the past 10 years and been truly satisfied with everything that they do for me all the supplies are always deliver promptly and never had a bad order and I just want to let everybody know if they ever wanted to find a company that they wanted to be with or have trust in just trust 180 medical.
Great company! Everyone should use them!
I have been using 180 Medical’s catheters for almost four years, over 5,000 individual items, with never a single one that was defective in any way. The staff has always been professional and personable. Deliveries are on time. …
Service and product is outstanding. Timeliness of delivery is also outstanding. The agents are friendly and knowledgeable. In summary, I would highly recommend 180 Medical to anyone.
Impressive…no hassles at all…friendly, efficient staff, nice product…all dependable, reliable, and trustworthy. It is a pleasure dealing with 1-80. They should be proud of what they do.
Staff at 180 medical is always pleasant and great to work with. They sent samples of catheter’s to ensure I had the best quality and comfort while performing at top levels.
180 Medical reminds me when it is time to reorder my Cather supplies and make it extremely easy to do so. The supplies come on the day they said and were packaged for ease of opening and storing. Thank you for being there for me.
180 Medical is superior. The catheters always arrive on time, even with holidays. If I am going to be gone on vacation, the ship early so I am never without.
The catheters are smooth and painless to insert. I definitely give the. 5 stars plus.
i ordered supplies and they were supposedly delivered around noon and whe n I went to get it there wasn’t anything there. So I immediately called 180 Medical , the lady I talked to couldn’t have been nicer. Explained everything tto herr and she immediately put in another order and I received it the next day. Great service
Always extremely professional and timely. Best services ever!
This was my first order and delivery from 180 Medical. For years I used a different vendor. The quality of their recent customer service so I decided to make this change. I am happy I do so because the service I am receiving now with 180 …
180 Medical is an outstanding company. They are very responsive to their customers. Any problems or questions that I have had have been dealt with and resolved quickly. I highly recommend them.
They are very helpful. My only complaint is they start calling to send more shortly after I get my regular shipment , and keep it up until it’s finally time for my next shipment. I get too many emails now from people as it is and this …
I love 180 Medical! My supplies arrive on time each month with a simple “refill” online. I feel so blessed to have found this company. My life is less complicated because I can rely on this company… and trust these people. Plus… I am treated with kindness and respect. I can highly recommend this company.
I have been using 180 for some time and they are very nice to do with. I have always got my cath on time and when I called the people were very to talk to.
Never have been late with a delivery!!Always there to answer questions.Never let me down
This company is very knowledgeable about Medicare and other insurance carriers. I had so much trouble with two previous companies, until I thankfully found 180 Medical! Superior, compassionate customer service, and very responsive to my unique needs. I highly recommend this company, and I am so impressed by them!
Your customer service is so outstanding that you should write a book.on how to treat people. You never make the customer feel that they are an intrusion on your day. …
Last time I left a response was a five star, but I just made mention that I thought the only way you could possibly improve was to ship by UPS rather than FedEx not thinking that it would happen. To my surprise it did. Thank you everything works beautify now!
The 180Medical team has been my favorite source of Coloplast catheters for years! They work in the background directly with the prescribing Urologist and with Medicare’s bureaucratic silliness, relieving me of the potential frustration. …
My package is mailed to me every month. It is super easy to order online. Never have I ever had problems. Thank you very much 180 Medical. Your the best!
Have to say that I have never had any issues with180 Medical for my colostomy supplies. They have been very helpful any time I have called with any questions about anything!!
Outstanding in all ways–timely service and all other aspects of meeting your needs.
The only problem I have had with 180 is that it is unclear about the count we either: (1) have on hand the day we receive the count request; or (2) will have on hand the day we are supposed to receive the order. I almost missed a month’s …
180 medical is very good and very helpful when needed. I don’t know of any other that is so helpful. I appreciate them so much. Couldn’t have a better service!!!
Always on time with quality equipment is what we need and is what 180 Medical supplies every time! I have been supplied by 180 Medical for years and I have never had a disappointment. Top notch company!
The customer service has declined since the pandemic hit. Don’t know if they’ve laid off a lot of experienced staff or what’s happening. You get put on hold for 10 minutes rather than getting someone almost immediately every time. I’ve …
I am giving 180 medical 5 stars. They make sure you get what you need even in these difficult times. I can count on them.I recommend them most highly.
I can’t say enough good things about 180 Medical. Whenever you call, you get a “real person”. They are always extremely friendly and helpful. I have multiple health issues and I wish it was this easy to deal with other medical facilities, pharmacies, medical supply businesses, etc.
Great service and friendly staff, very professional.When you need help their always their.
After 6 years of using 180 Medical catheters I only have one complaint (which I have already called in to make known). About one year ago my non-latex gloves changed from white medium to blue small. I can barely get them on. I was told …
180 Medical has been a lifesaver for me since I have had to use catheters. Every 90 days my new supply of catheters arrives on time and in perfect condition. This gives me peace of mind. I really appreciate the valuable services given by 180 Medical.
I enthusiastically recommend this vendor for catheters. The customer service is exceptional as well as the knowledge and empathy of the service staff. Their delivery performance has been consistently on time and flawless. They routinely go above and beyond. Well done thank you!
Excellent customer service! Always friendly , knowledgeable and helpful!
Although this seems to be a repeat this is the new year and 180 Medical remains the ONLY supplier I trust, WITH NO EXCEPTIONS. THANKS TO ALL OF THE REALLY NICE PEOPLE WHO MAKE 180 MEDICAL PERFECT.
Have written reviews before & continue to remain a happy customer. Like the new program of online ordering but know that would I need to call in, a kind & professional voice would handle my needs. Thank you!
Very easy to reorder and ships on time. I’ve never run out out supplies.
Trust me on this. They will never let you run out.
180 Medical is an awesome company. I get my monthly supplies on time with no worries. The staff are always eager to help and also will help with Fiance if you need that. I have been with 180 Medical for atleast 10 years.
180 Medical has always met my personal needs. The service representatives are knowledgeable and efficient. I never have any problems in ordering my supplies. I highly recommend this company.
I’ve been a client of 180 Medical since 2017 after my discharge from hospital. My Urologist recommended you for my cath supplies and I am happy with their services. It’s safe and easy to pay my monthly bill online and I talk to real person when calling Customer Service. I recommend 180 Medical to all who see this
Great customer service, quality products. Been a customer for 9 years. Very happy
I appreciate the ability to text a request, to place an order for the necessary medical supplies. The shipments do require a time for delivery, but the packaging is secure and discreet.
I cannot say enough good things about 180 Medical. Over the years I have had to switch from self-cathing to permanent catheter. They have walked me thru the process of switching. Customer service always goes beyond what I expect and are …
Without you I am not sure where we would be. 180 medical has saved our lives.
Great company. They always make sure I get the product I need on a monthly basis. Once in a great while they send it early. It all based on computers to send product out. A phone call took care of it. No problems now. Thank you.
Stellar service!!! I am SO happy to have found this company and I am especially grateful that by some stroke of luck I connected with Tom Tippeconnic of the Oklahoma office. I called 180 medical to purchase a medical supply for which I had …
180 Medical has been my medical supply provider for a number of years. They’ve been unfailingly prompt and responsive–they’ve never missed or been late with a delivery, they provide regular and timely refill reminders and are always …
The people who I have spoken to over the phone have been very gracious and professional in assisting with orders I have had. Delivery has been prompt and just as they stated when we scheduled. So what’s not to like about that?
These guys are world-class. I am new to what they offer, I got a call on Friday, with a promise supplies would be there Saturday, and, as promised, they delivered. The supplies they sent were problematic for me through no fault of theirs, …
180 Medical has become “family”. I so love and appreciate you. Thank you for kindly & efficiently providing my needs. You are deeply appreciated. Jesus loves you all. vernon ford mcdonald ☺💕🙏 …
The service is always good by phone and email and deliveries are good BUT the new packets of Lubricating Jelly that replaced the packets I was getting for 10 years are not good –you sent me and I received two packets of cardinal health …
Knowledgeable and courteous customer service. Fast delivery.
5 Big Golden Starts to 180 Med.
Any & all concerns I experienced while under contract weren’t caused by 180 Med. It was in delivery. …
I love 180 medical
I’ve used them for years and always get my supplies on time, They are also very helpful if I have any problems or questions
I highly recommend them
I loved the staff from the start. But since just before Covid hit I was getting new representatives every month. Then longer hold times. …
The supplies are always on time. Good customer service. Thank you. I wash we could see out account on line!!!! Always helpful when I call though.
As a repeat customer for several years, i am happy for the well trained and friendly staff who I have been in contact with. The staff is always happy to answer any questions for me and to help the scheduling of delivery so that I have never run out of my product.
I have used 180 Medical for several years – they bought out my previous supplier. Although I was nervous about this company being new to me, I found myself talking to very informed and helpful people. Not only did they have great service, delivery was prompt. What a great company!
Great customer service people. Have never missed a delivery.
There were a few times when I wanted to receive my shipment a few days before the date I was scheduled to receive it because L was going on vacation and the service always very accommodating.
180 Medical has ALWAYS been there for me. Excellent service all around. It’s good to be able to trust them for such a critical part of my life
189 Medical will take your phone call. They always get the order right and they carry the best quality supplies. If you are having difficulty, you can connect with a nurse or other expert to give you advice and solve your problem.
Always a great experience. Customer service is always helpful when needed and everyone is very pleasant.
Having to count for each month was frustrating!
Ordering more catheters each month had to be timed just right.
After a few frustrating phone calls someone at 180 medical suggested I order 3 …
Several months ago, I had a delivery scheduled. When it did not arrive, I called your office,. It turns out the delivery was never ordered. As a result of my call, the order was sent. …
For two months in a row my shipment is late. This could be a FedEx problem and not 180. 180 should be on top of this problem as I am sure that I am not the only one. Maybe UPS is a better option?***** …
I refused to change to another company for my catheters because 1 80 Medical is 100% on top of efficiency and pleasantness all the time. I would recommend them to anyone needing medical supplies.
180 Medical has proven to be a truly responsive company.
Timely communications via email is very appreciated.
My supplies always arrive on time.
Everyone at 180 Medical is very diligent in assuring that you do not run out of your prescribed items. Shipping has always been a pleasure and has arrived on time and carefully packaged.
180Medical provided the best catheters of any I tried. Their service,courtesy,care for my health and financials were exemplary in terms of offering the best one could hope to expect. After 3 years with 180Medical,I highly(underscore) …
Prompt and accurate service. I’m very happy with 180.
The staff is friendly an outgoing. I have received prompt and courteous attention to my questions whether by phone or email.
I have been using 180 medical for about one year now. Amazing customer service. Mike is whom I have had the pleasure of getting my supplies detailed and order with. I have also spoken to other representatives and very satisfied with the compassion and speed of service. I highly recommend 180 Medical for your at home needs.
180 Medical is such a caring, knowledgeable company. They help you find the equipment that is best for YOU, they help you with any problems, they deliver right on schedule, and make certain you never run out out of what is essential to your …
It is always great to save money, especially when you are working with limited income Thank you!
Great product and even better service. If you need male catheters they have a great selection. I switched last year to the SpeediCath Soft and find them to be much more comfortable on the urethra. These are the best catheters I have used in the 15 years I’ve had to use them.
Since the need to empty the bladder when it is full, using medical Cath tubes and 180 medicals, they provide me with the necessary tubes with lubricating gel of good types and on time. They have excellent customer service that finds them when needed and they answer your questions clearly and frankly
Very nice company to deal with. They treated me like family in my less than stellar time in life. They have made me feel very comfortable with the whole situation. There delivery is always on time and they let me know when I should look for …
We have been very pleased with the service of 180 Medical. It can be over whelming worrying about needed supplies but they have made it less so. Everything arrives on time and just what we need. They are also very helpful in making changes as needed.
180 Medical, and it’s employees, are amazing. I’ve had my supplies taken TWO TIMES from our porch. Thankfully, 180 sent me what I needed at no additional cost. Also, when the wafer that I was using wasn’t available, the 180 Angel sent me …
Kind caring and compassionate staff that surely respect your situation and privacy
Always in time deliveries and excellent customer service. Thank you.
Always friendly and very helpful. When there was trouble with getting my supplies. One of your agents helped me until I found the right catheter to replace the one I had been getting,due to manufacturers. I have never had a bad experience …
180 Medical has sent my products every month on time and have always sent me the correct products. They are always there to take my order and I really appreciate 180 Medical.
I am very happy with your service. If I have a question or an issue, it is easy to make contact and resolution. However, I really have not had any issues worthy of mentioning. I am happy with the service and will continue to be a satisfied …
Wow ! Here I thought to submit a glowing review,
possibly one of their best reviews.
180 Medical is perfect in every way especially with a product such as catheters. …
I did earlier. What I got back was “we don’t sell that”. I am done. Gave you a great idea to help guys..not a product.. that’s it for me.
Timely delivery, accurate shipments, always ready to help: always good experiences with 180 Medical. Thank you!
Personnel are friendly, courteous and knowlegeable. I am happy to use their service.
Working with 180 Medical has been a positive experience and they really know their products. They are always responsive and the products they provide me are excellent. Thank you so much!
I wouldn’t have what I needed to use the bathroom properly without this lovely company! They ship when you need it! It’s very convenient and easy to use refill by email if you have no time to surreal with someone. I use cathers, and they …
Wonderful group to work with. My only suggestion/request is that you make it possible for me to specify a shipping address for each of my orders via the website when I place the order. As I move around the country a lot, it can be a challenge getting each order sent to the necessary address. Keep up the good work.
It’s been 8 years that 180 Medical has serviced my Ostemy needs. I have never had a problem and the staff is very helpful.
I was experiencing difficulty inserting the catheter – painful and requiring more force to insert. I consulted my urologist who recommended a couple of over the counter products that did not help. …
180 Medical has been my online catheter supplier for a long time. They have provided not only excellent products but a compassionate attitude in working around trips and vacations for continuing support with supplies. I always appreciate …
180 Medical has been amazing I’ve been with them 10 plus years and they have my back ever since,I had questions they answered all of them they are amazing and will guide you through the process keep up the great work 180 Medical.
My experience with this company is not good. The customer representatives are hyper aggressive and push me to order earlier each month..I have to use catheters and in order to keep an accurate count of how many I use each month I want to …
This service goes above and beyond to make certain you receive your medical needs on time. They are always courteous and professional. All of their personal touch is truly appreciated.
All my contacts have been exceptionally positive and informative with the exception of one that was about shipment date. With all the fuss today about shipment shortages, driver shortages, and delivery delays I’m very concerned about …
Catheters always arrive on time. Knowledgeable staff members give advice that will improve the quality of your life. You can depend on 180 medical!
This company is the best. I have used different ones and they gave tried to switch products miss delivery dates.
I have used 180 medical for 5+ years. They are fantastic. Boxes are always shipped on time and always well protected. I really appreciate the customer service. They always answer my questions. Thanks 180 medical. You are a great company to work with!
I’ve been a customer of 180 Medical for many years. They provide me the supplies necessary to keep me going. The customer service people are all very friendly & know their products. They are always willing to go the extra
mile for their customer
Professional, timely service. Always friendly staff.
I have always been very satisfied with 180Medical, but always wondered, when I ordered, what would happen in shipping if there was a storm. Then it happened-storm in Texas caused delay in shipment!!! That left me having to reuse my …
I have een a customer with 180 Med for more tat 5 years. I have had nothing but less than a easy and respectful experience with whom ever I felt with. Weather a need for a rush order or what ever the need. The folks were always quick to …
I received my catheters on time. They were carefully boxed and all were in great shape… 180 medical has helped me for several years with catheters and I’ve never had an exception or an error… So I appreciate them very much… I encourage you folks to use them for medical supplies…. Enjoy your Thanksgiving holiday
Due to a prolonged use of a catheter while recovering from open heart surgery 2 years ago, my 82 year old husband lost his ability to urinate by himself. As a result, he will have to self-cath for the rest of his life. Thank God we found …
I have been using 180 Medical for many years now. They are the best at customer service! They have a great selection of supplies and I always receive them on time. I recently saw a post in a SCI group on FB of someone asking for …
Have used 180 for over a year now. They outdo the other medical supply companies I’ve used for years, in the past. Employees are very courteous and competent. Never too busy to answer a question or to look into an order. Excellent …
180 medical has been supplying me for over 20 years and I have never run out of product and never had any issues with them. They are wonderful! The best. One thing I don’t have to worry about.
180 Medical has been with me since 2014 when I was first diagnosed with neurogenic bladder. Never failed to deliver the products I need, always there to help me when I need assistance. Great company, great members working to make it a great company. Thank you, 180 Medical!
We have been getting my sons supplies now from 180 medical for about 9 years and they go above and beyond to help. Whether it is a question or needing help changing order or even them getting ahold of a doctor for a different supply they have always been there to help. I have always appreciated all of there kind assistance!!
When I had to start Cathing myself 4-5 times a day I was upset. The doctor connected me with 180 medical. They have been great. They are always there to answer questions, work out any problems I may have, (I have only had one) and it was …
180 Medical has NEVER failed me. I don’t even have to think about running out of catheters. They are so reliably prompt that I know I can depend on delivery of a new supply before I run out.
People and product are just the greatest. I have been pleased with the entire experience with 180 Medical. Also a nice experience talking with Casey he was very helpful.
I used another catheter supplier and would lose information required by my
Dr. They became so frustrated they ask me to get my supplies from 180 Medical as my urologist a stated they are the best supplier. I have been with them for …
Before I found 180 Medical, I was always having problems with timely shipment. And now, I get them shipped right away. If one has to use catheters, it is important that I get them in time. I absolutely love this company and I am very grateful to be able to order from them.
THIS COMPANY IS SECOND TO NONE, THEY ARE ALWAYS THERE, THEIR CUSTOMER SERVICE IS EXCEPTIONAL, SHIPPING AND DELIVERY IS FAST, AND YOU CAN COUNT ON THEM TO HAVE THE ANSWERS AND PROVIDE THE SERVICES NEEDED, THEY SEND OUT NEWS LETTERS SO YOU …
After 3 years of Covid-19 there has been a general decline of civility in society. Happily, 180 medical has resisted that trend. 180 Medical is a genuinely kind, compassionate and generous company. If I ever have any questions or issues, a …
I have always been exceptionally happy with the products dispensed in the past BUT the last shipment was a severe disappointment. It is definitely not up to you standards of quality and convenience of the past. Please do not continue to send this inferior catheter.
I have been very pleased with the service I have received from 180 Medical. They worked with me to find the amount of product we needed for each month. I would recommend other people to using this company. …
This is the best company, they are through, courteous, and professional. Supplies are always delivered on time, we haven’t had a single problem with them in all the years we have been doing business with them.
Good company to do business with. All questions get answered if you have to call them and everyone is very friendly. The product works very well. And the shipping is prompt. Super easy to refill. All you have to do is go online – everything online is easy to understand and use.
I’m very, very pleased with 180 Medical. I’ve had to use catheters since 1994, after I developed a permanent neurogenic bladder condition, due to my cerebral palsy. I have been a customer of 180 Medical for at least 6 years. …
When I was running short on supplies 180 medical overnighted supplies and saved my life!! Thank you for caring.
Customer service is great. My only problem is UPS shipping. Target date for delivery moved later three times. Second time they have held me up
Great products and customer service. Very knowledgeable staff.
The representative I dealt with the first day was extremely helpful in helping me to select the right product for my health situation. She followed up with my insurance company and doctor. The deliveries are always on time per the date they …
The All-care (sticky) holds better now then the sticky of a few months ago, thank you for the improvement.
Professional, efficient — excellent service–use them very often and will continue
180 Medical has been my supply provider for years. The are very responsive with excellent customer service. Their order placement system ideas you to use and their customer service agents are always helpful. I will continue to use them for all my medical supply needs.
Anytime I’ve needed my supplies I place my order and they are here in a few days.
If I call needing something someone is right there to help me.
I’m very pleased with 180medical.
They always make sure the catheters arrive on time.Nice place to work with.
So far one of the best experiences dealing with a medical supplies company in my long long 34+ surgery history. …
In every contact, 180 Medical is courteous and extends genuine concern for the client’s situation. A truly great company with prompt service and excellence of operation.
Thank you for your excellent service that we have received . Thank you Richard Muniz
Excellent! 180 medical continues to excell in product quality and service and we plan to continue to take advantage of these qualities as long as James needs this service. Thank you much for allowing James and I to express our thanks. Mary Jo and James.
Tammy and her team anticipate my needs and maintain the inventory to insure ease of daily life. All calls have been promptly answered with a professional, friendly and comfortable outcome. …
I sent an email on the evening of 07/20/2022, that I received the incorrect Ostomy product, but on 07/21/2022, I received an email from LaPernie Blanton a Client Specialist, apologizing for the error, and the correct product sent out the …
Since my concern has beenaddressed l have not had any difficulty getting my order on time
180 Medical is a very good professional company to do business with. They follow up and make sure that my catheter inventory won’t run low. Delivery is on time, and they are more than willing to make sure all my needs are met.
It took a Few days to finally being contacted after I had received the prescription but once they did get a hold of me everything went very fast and smooth the gentleman on the phone was very understanding very informative and very discreet!
I’ve had a long history of difficulty with 180. But now we’ve gone to an every three month delivery, and I have every hope that scheduling will proceed smoothly. I know that 180 works hard to upgrade its services.
SO being in the medical field I know how medicare allowables works and you are charging almost $7 per catheter which adds up to $840 per month for 120 catheters, which is what medicare allows. After medicare pays you are charging $162 to …
Great customer service and friendly staff. Sometimes hard to get a live person on the phone, but when leaving a message they do return calls.
I am Delighted with the quality and service from 180 medical. My catheter usage varies from 2 to 5 per day, most often 4. Your staff has been both patient and efficient in adjusting deliveries to my actual need at any given time. The …
I am so thankful that my doctor recommended you when it became necessary for me to rely on self catherizing. Your staff is most helpful, and my supplies always arrives in a timely manner.
Have tried three different companies for catheter supplies. 180 Medical is by far the best. Prompt, reliable service, fair pricing, nice people and good selection of products. Highly recommend.
180 Medical is one of the best companies I have ever dealt with no matter what category of business we are talking about.
Their customer service is outstanding. …
We travel a lot to 3-4 specific locations throughout the year. As a result I need to have my catheters follow me, I am able to notify 180 Medical of the change of address and my catheters arrive at my new address without complications, …
Always on time and so helpful when I call with questions. Highly recommend 180 medical 👌 …
I am very happy with 180 Medical. Whenever I call it is fast and professional. I’ll be a customer for life.
180 Medical has my ostomy supplies and contacts me every 3 months for my order. I’ve had a couple of hiccups in my order as I don’t normally order the same products every 3 months. My skin changes and some products no longer work for me. …
When I found out my bladder had stopped working and I might be self-catheterizing for the rest of my life, I was devastated. But the medical staff at UT Southwestern in Dallas did a lot of testing and explaining, and then said they’d …
I have been using 180 Medical for many years, and they have always been friendly, professional and helpful.
My supplies are always on time and if I need them changed before they are due to ship anymore out there is never any problem. All the associates I have dealt with have been friendly and knowledgeable, I feel like as if they are family.
I have been using 180 Medical for several years and can’t be more pleased. The reorder process they use is extremely robust and very easy to use. Using email or the app is the recommended procedure I prefer. …
Happy with 180 medical reliable people who help you and try their best to keep you well.thank you all and happy holidays to all Allen montalvo n Family
I like the products but the boxes arrive broken or with holes in them. The are also delivered behind my garage instead of on my patio which is only 25 feet further, My instructions were to please ring the bell and leave the package. I don’t …
You have the absolute best folks working for you. They deserve a raise. I have spoken with them as has my husband who uses the product. I told one of your reps the other day I wish all companies had employees like yours. Order comes …
Thank you for being there. To me, this is a very uncomfortable subject. however, whenever I call and “need” anything, their staff is always understanding and helpful. They ship promptly and keep their word.
Always have the supplies to me in time.also and always let me know the exact day it will be here.i am please with them.
I have never had an issue with 180 Medical. Everyone I speak to are very friendly,respectful,and knowledgeable. Thank you 180 Medical for all you do.
180 Medical has been the very best place to work with, absolutely. Before 180 Medical, we were so frustrated with our other supplier. Not 180 Medical. The catheters are very good, they help finding supplies that work for you. Customer …
I receive my medical items monthly from 180 Medical. They provide excellent products which I have used for years. Medical 180 contacts me and I receive them promptly each month. KUDOS to everyone at 180 Medical for doing an excellent job.
180 Medical has been awesome for Shads medical supplies. All deliveries are always on time and caring phone tech s when you need them. Thank you so much 180 for making it all easy. We appreciate you. Linda and Shad Isaac.
Good customer Support. Always kind and knowledgeable. Only downside, sometimes response times are a bit slow. I do take in consideration weekends and holidays. Not enough to take it to 4 stars.
This is an honest review of 180 Medical, relatively explained to you, as to my experience concerning their services. So, here’s the deal with 180 Med. In my humble opinion and experience, I’ve had nothing but problems with my supply’s …
Since I started useing180 medical, I found that when delivery date is due, they are on it. No question on delays.
They have been there for me since Day 1 and always friendly service and always the right products delivered on time. …
180 Medical has always sent me quality products in a very timely fashion.
We have been getting our child’s supplies from 180 medical for years now and we could not be happier with this company. The customer service is awesome and the delivery is always on time.
As of tomorrow, I should be catheter free. Monday I was in surgery having a urolift. Your staff, for the past five years have been extremely helpful. All the best to all of you. Jeff Lawrence
Never have a problem with ordering and getting my orders on time. My problem is that I never have enough catheters. When it gets close to having to order I’m scrambling to find catheters wherever I can which is not easy. From what I …
I’ve been with 180 Medical for well over a decade. In all of this time, I cannot remember a single negative experience. Always positive. Always on time. Thank you all so much. …
some glides hard to open. Like prompt service.
great staff. Glides hard to open at times.
I have had only good service for the many years I have used your service in Virginia and for the years I lived in Alaska. Will be moving back there soon. With the very few times we had problems, resolution was rapid.
I feel like I have to battle 180 medical every time I place an order. I have Medicare as my primary and BCBS federal as my secondary policy. Even though BCBS has written a letter stating that they will pay you for my supplies even if …
180 Medical has been my provider for several years. The service is exceptional. Notifications of orders and shipping are very much appreciated.
Madeline is one of the most caring and helpful ladies that I have met in a long, long time. She went over and above all my expectations in helping me fill my Rx. I’m sure she is one of the very valued employees of 180 Medical. Thank you, Madeline, for all your wonderful help. God Bless you and your family in a very special way.
Products are exactly what I order and always delivered on schedule. No issues. Keep up the good job.
Literally the worst experience I’ve ever had with a medical company, and I’ve had many. Phone system repeatedly disconnected me or went to voicemail that no one returned. When I did get through to someone I was told I’d get a call back, …
Always gives good notice of regular planned deliveries of medical supplies. Sends emails tracking the shipments and confirming the actual delivery. Readily adjusts amounts after I speak with them by phone.
I have been using 180 Medical now for several years and have found them to be one of the most professional, personable and competent vendors I’ve ever done business with. Any issues, questions or concerns are answered promptly and completely. I would definitely recommend 180 Medical as a trusted and reliable partner.
One star for FEDEX delivery guy. Left the box of catheters in a gravel parking space, 200 feet from the house, in the open when rain was forecast. 180 Medical you need to complain to FEDEX
180 medical are they absolute best. I’ve been doing business with them for 4 years and without exception everyone has been personable, polite, professional, clear and concise on what can and cannot be done have gone the extra mile every time something has been needed. Highly recommended.
I’ve used 180 Medical for several years for prescription supplies. 180 Medical is easy to contact and responsive to refill requests, shipping supplies that arrive in just a few days. For a couple of years I suspended using the supplies …
Very helpful and always on time. Never missed my needs for the past 8 years, FYI- the gel packs from HR lubricating gel is the very best. Keep them coming my way. Thank to all the great staff at 180 Medical.
180 Medical team is fantastic to work with! Whenever there has been an issue concerning my insurance or a change in catheter needs they have always called me to be included in the decisions that need to be made. I feel as if I am part of a team! Thank you for being supportive of my needs to make my life challenges easier to deal with!
I usually do not write reviews but I am so pleased with 180’s track record with me that I really want to repay them for the exceptional customer service, accessibility, quality and efficiency of their service. There is a warm and human …
ALL the folks at 180 Medical have been tremendous to work with. Whether it was trying to figure out what the best option(s) was or routine re-ordering or whatever the issue, the staff were always there to help! Cheerful, friendly, …
I’ve had a positive experience using 180 Medical supplies. Their delivery is on time. They send reminders via E mail each month to confirm the amount of supplies needed and when shipping will occur. Appreciate the online ordering. FedEx does a great job with delivery also.
Love 180 medical
They are on top of your needs, my daughter has been a patient of theirs for over 10 years, great customer service, and delivery!
As a new customer since April, 2022, I have been impresses how supportive the staff has been is setting up my account and getting supplies delivered on time.
Very friendly employees. Great customer service!! Had to change mailing address a few times as we were travelling visiting family and they were very accommodating.
This company is wonderful. If you have questions,they are there. Always get an email to reorder and delivery is on time. They are courteous, friendly, and helpful.
Great service for D.Hoover. Appreciate the phone call that reorder supplies would be sent out and arrived just as anticipated. No issues at all with the services.
The service I receive is always top notch every time I place my order. Everyone has been very helpful and kind. The ordering process is easy and the products are delivered in a timely manner.
180 Medical has been so good to me! I have PTSD and sometimes forget how many of those I got and how many were ordered. The great staff has ALWAYS treated me like it was not my fault, but something they could take care of me on the spot. So glad my Doctor got me in touch with 180. Mark
I want to say 180 Medical is the best. After my surgery I had used a couple other companies. They were not helpful sending wrong products, then not taking them back and one was rude. I decided to try 180 medical and was so grateful I did! …
Ordering catheters is always easy. The staff is very friendly and helpful. If an item is not available you are always willing to send out free samples.
I am retired with only SS to depend on and that is reduced because I retired early for medical. 180 Medical has been able to work with me when I lost my job. They kept me in their product when there was a supply problem. They have been and continue to be a life saver for me. God Blesses
180 has been fantastic. They ship supplies that I need on time and when expected. And now that I get 3 months worth of supplies at a time I don’t have to worry about budgeting supplies for trips or vacations. …
180 Medical has been extremely satisfactory for my husband’s needs. Ordering is easy and any time I’ve needed to phone them, I always speak with a human and whatever issue I might have is taken care of. It’s a great company to do business with.
When I fill out the re-order page for catheters I use I need to enter a number for the quantity I have left. If the number of unused catheters is higher then what is expected the page will not accept it. My need varies from 2 to 4 day by …
I have always had excellent service with 180 Medical. The main thing I like (other than the catheters) is the friendly, caring support from the employees.
I like 180 Medical because it is good service reliable and explain stuff to your real well where you can understand it and to me they are about the best round
As always the correct supplies arrive on time. Not too many places can deliver that time after time. You are GREAT
I was very upset to see how much 180 Medical charged United Healthcare for catheters. What should have been less than $400, they charged $1200. It’s insane!!! No wonder insurance is so expensive.
Product excellent. Delivery always on time. Paying by phone quick and easy. What else could you ask for?
And corrrcf1&0 medical has done an outstanding service. When I requested that the keg bags did not fit properly they several different ones lto try. All my. Supplies have always been on time
180 Medical has excellent service. I put up with the sorry quality pouches they sell because of their good service.
The quality control of the pouches is about a #2 on a scale of #10. Some are …
180 medical is great I get an email when it’s time to refill I’m glad I do because most of the time I forget …I knew anyone that needs their service I’d definitely recommend them
The employees that I have talked with are professional and Curtis. I love having 180 Medical as my medical needs supplier. Want ever use another company if I have a say so about it.
These folks can’t count. They send me a 90 day supply 4 times a year and wonder why I run low or out. In America 4 times 90 equals 360. I America there are 365 days in a year? Wonder why??
You guys are the best. Easy to work with, always on time, never forget to renew orders and when I call in I get very courteous caring persons to deal with whatever I need accomplished. Thank you Henry Casden
I had a problem with my shipments through Fed Ex. My shipments came around the 1st of the month which was around the holidays. Several times my shipments were late. One time my shipment was at the Distributuion Cener in a trailer in …
180 Medical was recommended to me by my stoma nurse in 2015 after my cystectomy (bladder removal) and they have been my “go-to” ostomy supplier ever since. The team at 180 Medical is friendly and responsive. My supplies always come on time. …
I wish my supplies would be sent a few days earlier, so I receive them at least a week before I use up the last shipment, like they were supposed to, like before covid. My supplies will arrive 12/14/22, I have enough for 12/15/22. This is too stressful, if something happens in transit, I have none.
I have been a customer of 180 medical for many years now. When I had a problem with my mail getting delivered to the wrong address, 2 months in a row, they found a way to get shipping to put the right address on. This month my package was …
Pretty much a great business. Very friendly and efficient.
A couple hiccups- a few months ago, I didn’t receive the ‘usual’ email, asking how many caths I had left. I had to call, whereby they sent the monthly allotment …
180 medical has been excellent to work with. They send their products on time every time. Their customer service is very easy to work with. Great company!
I’ve written a review of 180 Medical previously, but it’s worth updating. I’ve been a customer of 180 Medical for several years, and it should be the business model for the world. Always easy to contact, always more than willing to help. There are not enough good things I could say about this company.
My experience with 180 Medical began almost 2 years ago, and it has been very comforting to know that I can always expect delivery on the appointed date, and the order has always been correct. Thank you very much. Lori Rapoport
I’m very pleased with the service I receive thru 180. I receive both
my urinary catheter supplies and now my colostomy supplies as well. Staff is very kind and knowledgeable. Thank you 180.
My husband uses your products and we have always been so pleased with you. You always reach out and check to see what he needs and you always keep him supplied. We are most grateful for your company.
Employees very helpful and knowledgeable in my needs and appropriate supplies. I am called for refills and given shipment date and always received when expected! I have recommended your company to several friends snd relatives who were also very pleased and impressed!! Thank you so much.
Buyer beware. The salesmen are calculating and take advantage of patients at their most vulnerable. They sent a recurring shipment without my consent, and misrepresented their financial assistance policy. May be better partners for medical businesses, but I highly caution any individual patient from ever working with them.
I have been completely satisfied with my 180 Medical experience. It seems if management has set a goal of complete and satisfactory customer support. If that is the goal it has been accomplished. I have yet to speak to anyone in customer …
For about 5 years 180 Medical has always made sure to get my supplies to me on time. When I travel they make sure I have the supplies I need to cover the time I am away from home. Every now and then the shipping company will temporarily …
I have been a patient/customer of 180Medical for about three years. They consistently overperform and bend over backwards to satisfy the customers needs and requests. You can bank on the professional staff for answers to the most …
I have received catheters from 180 Medical for several years. Their service has been phenomenal. They monitor my usage and contact me about my refill needs. They consistently deliver my supplies on time and without any effort on my part. They are outstanding.
My name is Irene Fleming, I’d give 180 Medical ten (10) stars!
The representatives are caring, professional, efficient, and genuinely understanding of the supplies which I depend upon for my health and well being. 180 …
This place is remarkable..
best service of any company I have ever worked with. Everyone I have dealt with is courteous and professional. …
In general, I like the service and products 180 Medical supplies. Their representatives and sales personal are polite and well-mannered. I have been using them for around 6 years. That should tell you something. …
I have had totally consistent, reliable service from 180 Medical over the 5+ years I have been their customer and fan. My MD now sends her prescription to them with specific instructions and they arrange to follow her recommendations with …