Your neighbors are there for you when you need them. At 5Star Bank, that’s our guiding principal. We’re your neighbors dedicated to helping you succeed with products you won’t find just … See more
Avoid at all costs! Needs updating badly and poor customer service. They still don’t have chip cards months after every other institution does. Online banking is super glitchy and doesn’t work 90% of the time, only 2 locations both of …
Avoid working with Aileen Berrios. She demanded we use title company that was not in our contract. Would not return phone calls or emails. Exhibited unprofessionalism and anger during closing. Delayed closing. Not worth aggravation. No one should be treated that poorly.
i think 5star bank is the best bank ever. i do not work here. their tellers are great and the new accounts department is the coolest, and their manager John Williams is the man. again i do not work here, and i most certainly don’t work in the new accounts department
The reps are great and helpful so 1 star, however this is the third time a direct deposit has disappeared the day AFTER posting to our account leaving us with an insane overdraft amount! Where’s our money? They usually have no idea and …
This bank really encompasses true customer service. I have been using them over a year and multiple staff members have gone above and beyond on numerous occasions to help.
Asst. Manager Vanessa Herrera has helped me almost every time I’ve come into the the bank and her beautiful smile and warm disposition reflect so well on 5 Star Bank. She is such an incredible person to represent your bank! …
Awesome people and environment and bank.
Very nice people giving excellent service.
Good bank to cash where they keep your money safe!!!
Great customer service. I recommend this institution
Very rude customer service reps. Avoid Vanessa and avoid 5 star bank
Vanessa is amazing!
If you’re looking for a bad attitude you’ve arrived at the right place.
Avoid at all costs! Needs updating badly and poor customer service. They still don’t have chip cards months after every other institution does. Online banking is super glitchy and doesn’t work 90% of the time, only 2 locations both of …
Avoid working with Aileen Berrios. She demanded we use title company that was not in our contract. Would not return phone calls or emails. Exhibited unprofessionalism and anger during closing. Delayed closing. Not worth aggravation. No one should be treated that poorly.
i think 5star bank is the best bank ever. i do not work here. their tellers are great and the new accounts department is the coolest, and their manager John Williams is the man. again i do not work here, and i most certainly don’t work in the new accounts department
The reps are great and helpful so 1 star, however this is the third time a direct deposit has disappeared the day AFTER posting to our account leaving us with an insane overdraft amount! Where’s our money? They usually have no idea and …
This bank really encompasses true customer service. I have been using them over a year and multiple staff members have gone above and beyond on numerous occasions to help.
Asst. Manager Vanessa Herrera has helped me almost every time I’ve come into the the bank and her beautiful smile and warm disposition reflect so well on 5 Star Bank. She is such an incredible person to represent your bank! …