702 Communications

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From business phone systems to TV and Internet services, 702 Communications offers everything you need to stay connected — at home and at the office. See more

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702 Communications Reviews ( 113 )

  1. If there was a negative rating, i will definitely give you guys. You guyz have the worst customer service ever. Your customer service representatives are very rude

  2. This is the only service I am allowed to have in my apartment, and it is AWFUL. Our signal never works for our cable, and our internet is SO SLOW. The aggravation isn’t worth it.

  3. Reasonable price, easy to set up, no crazy fees, and most importantly, super friendly and helpful customer service!! Wish I knew the front dest lady’s name to give her a shoutout, cause she was awesome! 😊 …

  4. Worst service ever they have the poorest and the slowest internet connection and when you call to complain they keep sending you from one desk to another and even after all that Hussle still no use had to go through at least 3 to 4 days every month with no internet I wish I could just leave but they have monopolized my apartment

  5. Stay away go through anyone else possible if you need help diagnosing an internet issue you will have better luck talking to a wall then talking with the people at 702 if I could it would be no stars out of a 5 star review but sadly I’m …

  6. It is great provider
    I have 25 MB only and It’s very fast . I use Arabic iptv and it works without freezing in addition to that it’s very cheap comparing with other companies

  7. If could give less than 1 star I would. I would rather go back to using CableOne, that’s how bad it is. I pay for the top internet package you can get, I cant use more than 2 devices on it at the same time without one or all of them disconnecting. Calling in the morning to disconnect. I’d rather not have internet than use 702.

  8. I have a small office that utilizes both internet and phone services. I am somewhat surprised at the negative responses as we have been extremely happy with 702. When we first got our new system, there were a couple of glitches but they were handled promptly.

  9. This internet company is only still in business because they have a monopoly in a lot of places. Their slogan is literally “faster than the internet” like… no… you’re most certainly not.

  10. Probably some of the worst internet I’ve ever had, I get internet disconnections daily and have called they’re tech support constantly. I’ve had it work correctly for maybe a month at the longest

  11. Horrible horrible internet and customer service. They lie, they don’t return your calls. 4 days in a row with internet going out for the whole night. They are beyons shady. My service with them ends today, Midco here I come baby!

  12. Forced to have 702. Apartment complex says they’re under contract with them. Paying $70 for 100 mb, but only getting 30 mb down when hardwired into the modem.

  13. Internet randomly disconnects. I mean all the time at least 20 times a day making it impossible to do almost anything with it. I know 702 will probably comment under here saying something like ” uh-oh contact us at this number and we will …

  14. I have hd dvr from them through a special deal through my apartment complex. In the couple years I’ve had it I haven’t lost service and anytime I’ve had to call them, wether it be a billing question or when I moved to a different building, the customer service has been superb!

  15. I brought in my router today to have it checked out then brought it back home to test it again…. same as before. The internet cuts out constantly. It’s impossible to do anything. Before the new modems my connection was VERY slow but now I can’t even do anything. This is very frustrating.

  16. Friendly helpful staff, internet runs at 1-15mb/s when I am paying for 100 about once to twice a month. Usually speedy though. Would give 5 stars if the bogging down didn’t happen at such a drastic level.

  17. Enough is enough 702 get your business together. This is a joke. 3x this week your I29 service has gone down without warning. And the technicians are all confused and are even in shock at the horrible communication within the company. I don’t see you guys lasting much longer to be honest.

  18. The best internet and customer service in the area. I’ve had cable one, Midco in the past but for the price and service I’ve received, it’s the best one in the fm! Download and Upload speed has always been as promised.

  19. When we moved into our building, this was our ONLY option for cable/internet. It was fine at first but as more people started moving into the building the internet got worse and worse. The building is still not filled up and we lose …

  20. Wish I didn’t have to receive my internet from here. Forced to by my location because no other providers take my area. When i called i was put on a 10 minute wait and was greeted by some one who was rude. Can’t wait until any other provider moves into this area.

  21. Honestly the WORST internet and customer service you could ever find. They are rarely helpful and the hold times are ridiculous. The WiFi is garbage. You’re better off with a company like MidCo where you’ll actually have functioning WiFi.

  22. I have been with 702 for the past 4 yrs.. Due to the non payment of the bill, if your service is disconnected you will be forced to pay not just the past due but also the bill which is upcoming to forego the disconnection fee. This is like …

  23. While the speed of the Internet is great, prices and customer service have angered me beyond belief. Without telling us before hand, they chose to charge us for a month and a half up front ($180 instead of $115) and then refuses to answer …

  24. I’ve never had a problem with 702 Communications. Their customer service staff is always nice and friendly too. I’ve had great Internet service, even when I use a lot of Internet with an Xbox, several computers, and Netflix/Hulu Plus. I would recommend them to anyone.

  25. Would never recommend to anyone. We never have internet and when we do it is so slow and constantly drops. And don’t try call customer service, it’s a joke. They tell you they will call you back and never do. If you wanna pay for no internet and rude customer service then go with these guys.

  26. It is completely unacceptable for an internet provider to be out of service for multiple days without a legitimate explaination. I need internet for work and school. I didn’t store 20G of data to hot spot for when my provider isn’t …

  27. Lousy internet service. Speeds were constantly inconsistent with no explanation. The last time my internet went down for several days tech support was unable to help at all. They even claimed they weren’t familiar with my modem – one I …

  28. They have been ok. The last 3 days I have had spotty downtime constantly. Prices are ok and speeds are ok. The customer support is ok, not great. Everything about them is average at best. They have a contract with Goldmark so I can’t even get another provider in my apartment if I wanted to, a better provider like Midco.

  29. Alright, as far as speeds. Rarely if ever stops working. Was terrible to get service connected though. They connected it to an apartment nowhere near my address not once but twice before getting it connected to the right place. They were …

  30. The worse Internet provider that I have encountered in the past 14 years. Technical assistance is non-functional and the bandwidth provided seldom tops 1/3 of the advertised bandwidth. Also, their system is over capacity, causing loss of …

  31. Their internet is awesome. 5 stars for that. However, their tv service is highly unreliable. The signal drops all the time, resulting in the receiver box rebooting itself. This requires you to reprogram it (which takes about 20 minutes). …

  32. I have the high speed internet (100 mbps) and the TV package, and I have found the service to be excellent. When I have run speed tests on my internet, it is performing at or above the expected levels. The couple of times I have had issues, they have been very responsive. I LOVE that there is no long term contract!

  33. One of the worst ISPs i’ve had, every day for a year there has been multiple lag spikes and disconnects. Sadly my apartment is contracted with them so i have no other options. Will be moving to get away from them. 100% don’t recommend, if you can go with another ISP don’t hesitate.

  34. Worst customer service ever. Technical support only take your phone after holding for more than 40 mins then summit your request. Then you hear nothing. Your phone lines are still out of service. You still lose business. Terrible company.

  35. This company is a joke, a complete Mess!!! I scheduled a appointment for installation, it took up to two weeks for a technician to be available. To my disappointment, the technician didn’t show up on time, so I missed the appointment. I …

  36. Internet sucks. I was in a three bedroom apartment. The router was in the living room and the Internet could not reach to the fartest two bedrooms. The Internet was also super slow at times. I called and told them that it was slow and …

  37. I’m from the Twin Cities. Everytime I visit my brother up here in Moorehead its super slow. I’ve got Tmobile internet 50mbs-100. I pay for 50 but get way more speed. I’m talking 12+ things connected to my wifi. My son plays Xbox. If it was …

  38. My apartment building does not allow any other internet service providers for us to use so we are unfortunately stuck with 702 Communications. Since I moved in almost 7 months ago, I have been paying to upgrade our services that were …

  39. I’ve had 702 for the last year and never had any problems setting up internet was easy they dropped router off at my apartment door would definitely recommend them to anyone.

  40. I have had this service for about a year and they hooked someone else up in my apartment to my internet. Typically when I have issues I just wait a day and it goes back to normal, well this time it did not. So i called into the service …

  41. Hands down the best interest in Fargo-Moorhead. I have had them for 7 years now and probably dropped Internet 3 times for just a second. This is how internet should function. They are also bidirectional; upload and download is the same. I …

  42. Garbage provider: Service was never able to be set up at our location after renting equipment from the provider. Eventually ended up canceling and subsequently received additional bills after cancellation. Also never received the pro-rated …

  43. Absolute worst internet provider out there. I can’t wait until I can move out of my apartment that requires we get our service, or lack there of, from them. Internet consistently drops out throughout the day and stays down for 20 minutes – …

  44. The service and staff feel like real people and not just a telemarketer saying things on the phone they have to say. Their prices are good! and they don’t keep on upping your price like other internet companies. They have several speeds to …

  45. Worst customer service I’ve ever expierenced there help desk isn’t very helpful what so ever. I’ve been having issues with my internet everyday and they just keep telling me the same thing..

  46. I have been using it for almost 6years. Neither support center nor tech helped at all. I ended up cancelling up the service. The front desk is worst. They are not well trained and don’t know how to satisfy customers. I can’t wait to move to another apartment since they are the only internet providers in my apartment.

  47. If you are restaurant owners can you imagine your business phone lines are not working for whole weekend? Can you imagine how much business you lose during Friday and Saturday maybe Sunday? Can you imagine when you call 702 communications …

  48. Their level 1 support is friendly and nice. Once you hit level 2 it’s all bets off. I had an open case where they told me that my router was the issue, then I tested it and called back to let them know it wasn’t a router issue. The level 2 …

  49. Great company. First ISP to widely offer Gig bandwidth in the area years ago. Diverse array of services. For businesses, they are a one stop shop- Security cameras, managed network services, pbx/hosted pbx, phone lines and fast internet. Often uses fiber to the prem. Highest skilled technicians.

  50. The after hour customer service does not understand anything. They didn’t know that 702 is Dish. We have complete signal loss on a beautiful day on both receivers. Was told it could take 24 hours for a return phone call. …

  51. There have been a couple of times where my payment hasn’t gone through and I. The thousands of emails I get daily I never seen a notice letting me know until suddenly it’s just cut off and obviously I get it but I’m signed up for texts and …

  52. Bad customer service. Our business was out of phone service since this Friday. I kept calling technical support and was holding for more than 35 mins each time for just listening music. The only answer is we will summit your request. We are …

  53. No issues at all…stopped in to get my wifi setup and the lady at the front was very helpful. Was in and out in less than 10 minutes. I got my account setup and all the equipment I needed. Wifi is up and running! 🙂 thanks 702

  54. Awful service and terrible at support. Lived in an apartment where they were the only option. Internet constantly drops and if you ask them to perform any maintenance they just blame it on the customer and tell you to upgrade service or use …

  55. If there was an option for no stars they’d get it. They were our only choice for satellite in our complex. Nothing but old, outdated hand me down equipment from Dish Network, horrible service, totally inept. If they’re the only option you have, I recommend going with nothing.

  56. I am in awe seeing this 2.6 rating. It is wrong! This company is FANTASTIC! I’ve used them in two separate Fargo area locations. Both times the installation Tech was beyond awesome. When I moved out of town, the equipment return was an …

  57. Great internet speeds and very reliable. And, even better customer service. Both calls I made to CSR group were great experiences with kind, professional gals that know their business. I’m bummed I had to cancel my service but my daughters …

  58. Fast speeds at a way cheaper rate than any other options in my building. Friendly and helpful tech and customer service whenever I’ve called. Had a few issues getting service going but they were eventually resolved and the service is good since then. Best provider I’ve had in Fargo Moorhead thus far.

  59. Internet was never hooked up properly. There is no internet coming into the apartment. Have gone a week without someone coming to fix the internet. I have spoken to 4 different people in the last 24 hours all of whom have just said they …

  60. I’m trying to set up Internet at our new apartment that’s included in our rent but need to buy a router yourself, which is not working. This experience trying to set up the WIFI and being transferred to many different people has gone …

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