Big location with friendly staff. It is also possible to process some county vehicle documents such as registration since there is a county office inside.
Terrible extremely slow service and only got half done that i required in a 2.15 min wait only to have someone try and sell me tires !!! i wont my this mistake agin
Scheduled an appointment online with 2 days in advance. Took time to go to the place only for them to tell me my appointment was not showing in their system and they also couldn’t fit me in the agenda for the day. Too bad.
Amazing service and personal care from Josh!
Very professional and world class customer service
Thank you for making a stressful situation a little easier.
It is sad that AAA recommended this shop and try to charge me 135 per hr when i can go to another shop that is AAA approved for 84.99 per hr. Sad sad. I still get all of the same benefits.
The only reason I go here is for my vehicle registration. Every time I come in, I’m harassed to sign up for a AAA membership. The one lady (wish I would’ve caught her name) is rude. It’s like DMV Hell with added unwanted solicitation.
When I go to have tags n registration with the dmv completed this is my place. They are quick in and out. The staff with AAA are very curtious n kind and always helpful
I camera in late firme a flat repair and needed to get home Josh Pless gotas ME in light hay DICES my tire and gorda me on my Wayne! Truly gratis place i ll recommed to anyone!
I love this place I feel safe comfortable and confident every time I go to this place. I’ve been using them since I moved to Florida and won’t go anywhere else. Thank you for the great job and honesty.
Came in here to get my AAA card was a breeze work with a guy named Steve who was a real good guy to work with also came in to get my tag registration renewed and that was a breeze as well very good facility and brand new building
I am a member. I have used the flat tire service several times over the years. The tag agency is convenient as well, I use it when I renew my tags or for FWC licenses.
Went in for the registry… One guy that works there hates his job… But someone else went above& beyond to help and the second rep John, was awesome, there wait time is awesome!!!!
These guys are great oil change service 24 point inspection & rotation!
Out in right at an hour!
Phenomenal service very knowledgeable and friendly staff
My car was brought to this location right after closing time, but Joey and Sebastian were kind enough to stay open late and check out my skid plate. They got me back on the road ASAP. Polite and professional, I couldn’t have asked for better service.
Horrible experience. Pleasant Holidays is great at making planning your holiday UNPLEASANT. I am one to leave positive comments, not this time. Cierra originally booked incorrect dates. I was planning a vacation for June11-July 1 to …
Josh was AMAZING!!!! He has got me out of a jam twice now. Also the staffis wonderful. I really appreciate the service. Josh your the best!!!! Thank you and your staff!!
Hidden in the back of this AAA is a drivers agency where you can do some limited services like get your handicap tag renewed. Wait is never more than 15 mins cuz it’s not crowded like the usual DMV. Having used the actual AAA office for anything but the drivers agency though so I can’t comment on their staff or travel services.
It is so nice to have a auto repair shop like this in the neighborhood. Professional and knowledgeable staff and the cleanest shop I’ve ever seen. Just like the AAA travel side, the auto repair side treats you like family. Thank you
Went in for an oil change, fast and friendly service. Joey and his team are absolutely amazing. They are very knowledgeable and professional. Definitely recommend!!
A 1 hour wait turned into 2 1/2 hours and this wasn’t the first time. I received
no phone cal to let me know and then when the driver dropped it off he didn’t …
Battery dead. Called at 9ish for new battery – as they advertise. They told me no later than 1050. No one hear by then. Call again. They tell me 1145, oh and no battery service. No one here by then. Call for the third time. 1210 is the new …
I was in dire need for maps for Nashville and Memphis TN. I called this branch and spoke with the best agent around named Shirley. Her customer service skills was out of this world….she needs to teach a class on great Customer Service Skills. Thank you Shirley and the AAA Tampa Office!!!
Very friendly personel, quick service. Stopped to get passport photos and was able to get them and be out in 20 minutes. Easy to pass if not paying careful attention. Recommended.
Chester and Dan are Amazing ! They both helped me so much with my car issues and helping me fine help a shop that could help me with the work they couldn’t do.
Not much seating room when it’s busy. Kind of claustrophobic. Also can barely hear your number called when forced to sit in hallway when it’s busy. On a non busy day or time of day the processes are pretty quick. I would give more stars if the seating arrangements were better and speakers a tad clearer and louder.
If there was less than 1 star I would have chosen that. I have been a member of AAA for decades. When my son turned 16 I bought him a membership for peace of mind. Tonight he had a flat tire. We are now into our 4th HOUR of waiting for …
I was visiting a friend in Tampa April 12 with a rental car. I had locked the keys inside and it was after hours. I called local AAA and spoke to Brenda. My AAA card was also not available. She traced my # through my Northampton County PA …
Tried to book a hotel through AAA. customer service reservations was extremely unhelpful and called the resort to get there rates instead of giving me the rates off her system. I told her I could have done that and she told me to “have a nice day”. What exactly is the hotel reservation at AAA GOOD FOR?! Annoyed!!
Extremely friendly and helpful service from all the advisors and management! Everything was clearly explained and I trusted the recommendations they gave me. Lounge is comfortable with tv’s, beverages, & computers to work. Great experience overall
I like this place. Seems honest, good treatment (I’ve so far had only 1 guy help me, but he’s been great). I can’t speak to the pricing, haven’t compared yet. Been there several times for a couple small things, haven’t been disappointed. I’d say- try it out.
they put the wrong fluids in my car and thus it broke down. again! pretty ridiculous that these “professionals” would make a mistake like this. do not go here expecting a refund for a mistake they caused. wildly unprofessional and no regard for its customers.
Customer service is above 5 stars . Joey was very helpful . Guys like him makes the world a much better place .. I’ll definitely be back for any of my car problems.
This is the 3rd time my Homeboy had to Bring his 2007 Chevy Uplander here for the SOME Problem . Dealing with The A/C Compressor and it popping the Belt . All Because of a Bolt. The bolt keep on Falling out and it will Pop the Belt. On This …
We recently took our car in for an oil change and brake repair. We had coupons for both services. Neither of the coupon discounts were shown on the invoice. We were told it was taken out of the total price, but the invoice did not reflect …
Total incompetence. I go yesterday to renew my vehicle registration with a form filled out by my Doctor. The form was written due to a degenerative disc disease of my spine. The paper work was filled out by my Dr. with his name, address, …
Karen Muir out of the Tampa – Westshore office has provided me excellent service for my home insurance needs over the last several years. She replies to emails & phone calls promptly. Excellent communication & a pleasure in person also.
Not sure if this is the AAA that helped me out but a young guy named Dan came out to give a tow when my car died on me. I was telling him about what happened and on the spot he diagnosed my problem for me and he explained how I can replace …
After 5p.m. on a school night, my engine light came on and I discovered a brake light out. Joey was the kind soul who accepted my call and willingly got me in at the last minute. Thank you to AAA, for putting safety first, and for …
Great location, helpful friendly people! Logan was wonderful to help me with an unusual problem… free air for a kiddie pool. Obviously above and beyond his responsibility! I couldn’t be more pleased. This is why I have been a AAA member for 40 years! Thank you
Two weeks agoI was in Surrey Virginia, Where, i was ran off the road,by 18 wheeler. I was stuck in the mud. My anxiety was past 10, tried to call AAA was unable to get through. However, I phoned my agent in Tampa Florida at Westshore,she made the call. While,reassuring me that everything is going to be all right . Awesome
Joey was super helpful. Their service was convenient, timely and inexpensive. Terrific system they have over there, I would highly recommend and will be using them for all of my car related needs.
Came for the tax collector office. Appointments are needed at the time. Staff was officiant, friendly and helpful but I definitely recommend arriving at least 15/20 early for your appointment.
Recieved a coupon in the mail for a $19.95 deluxe oil change & tire rotation. I made an appointment and when I got there they told me it would be $69 after a $10 discount. Apparently a Chevy Spark doesn’t apply to the coupon. I repeat, a …
Work was done quickly. Photos of problems were sent. Not sure if all the work done was totally, critically necessary, but new parts and work was done and looked good. Was clean and organized.
I went there to pay my property taxes and I didn’t have an appointment but they were kind enough and allowed me to stay and not make a second trip. Everyone was kind and professional.
Logan was very professional in helping me find the perfect tires at the right price for my car. The place is very clean. Overall excellent customer service.
Excellent price for mounting & balancing my four Amazon tires on my Nissan Leaf ($39 for all four) but the guy tried to stiff me and quoted me $39 PER TIRE in order to get the balance warrantee that the guy who quoted me explained in detail …
Joey cooper is such an amazing person. I highly prefer AAA auto service to everyone. Very quick and very detailed with all my car problems. Such a terrific team
Wonderful experience! Cheerful and delightful staff with extreme level of professionalism. Comfortable atmosphere, delightful waiting room, and overall great vibe! Can’t wait to brag to friends about AAA auto repair! Thank you!
Great customer service everyone there was very nice and polite. There was a lady walking around wiping down high touch surfaces. The auto shop area is very clean and we will go back for sure to get our future car services there.
OMG this place was so helpful. I literally was just wondering about something on my car and Dan was walking by and when I asked him about my car he literally asked me for my keys and helped me out right then and there. I’m so grateful 🙏🏾. Thank you so much Dan and the rest of your team. You guys are rock stars. …
Awesome Car Care. Took my husbands truck in after trying two other facilities to find a rubbing noise on rear of vehicle. The other places couldn’t find the problem, but the AAA Car Care did! Found out the problem could have caused a fire, all repaired and the truck is safe now!
This is a wonderful facility with the best staff! Logan helped me understand what was wrong with my car and helped me fix it; And he got me an amazing deal! I recommend this place to anyone that wants top of the line service as well as short waiting time. I’m very happy with my experience and with the impeccable customer service!!!
Got into an accident on Sunday. It’s been a week and we still have no rental car, no body shop to go too and no return calls from this office. Called them 4 times on Friday (June 7th) and no one picked up. As soon as my policy ends I’m switching back to Travelers. This is the service I get for saving $230. Never again.
I came here because my Audi indicators were going off and Dan was really great!! He was, knowledgeable and helped get my car back in tip top shape. Also service was quick! Thanks Dan.
Great service, my appointment was right on schedule as soon as I walked in I was taken care of,Agent had everything done and completed on a title within 5 minutes!
Prior to going, I was not aware that AAA had moved, but I easily found them due to the line forming outside prior to the DMV opening. Staff there are helpful and friendly.
I took my truck to AAA Westshore today ,without an appointment, for a flat tire. Josh worked me in and got me back on the road quickly. Great service much appreciated Josh! Thank you again!!!
Came in to renew tag..had a brake problem one shop stop
AWSOME service. Got my new tag signed up for Club Membership AND got brake job. Very courteous very reasonable Joey was service tech and Matt was mechanic. Very courteous and efficient. Thank you for a great job AAA Westshore Blvd.
I have been waiting for someone to come unlock my car since 855 they said 1 hr and I told them I had 2 kids with me it is now 1205am!! Been on hold waiting on a supervisor for over 45 mins.
Started my car this morning and the coolant light lit immediately. Filled the reservoir and started driving to work but only made it 3 miles before I had to stop. Stopped and filled it again and in less than a mile, it was empty again with …
I brought my vehicle into your Tampa AAA repair center on 11/5/19 at 1701 N Westshore Blvd, Tampa, FL 33607. I dropped the vehicle off at around 830 AM. I asked them to check the brakes, rotors and tire balance on the front. I did not …
Went in to get a simple oil change and rotation of tires. I had a Appointment and still had to wait 1hour and 1/2. Then I get home days later I noticed a oil leak in the driveway. Took it back up 30 minutes later it’s our fault the filter he said was faulty bull……s. Would not recommend to anyone. Oh he said he wouldn’t charge me.
I’ve always! Had a more than pleasant, helping experience with AAA Westshore. I cannot count the number of years that I have been with them and this location my go to absolutely and will continue to! From any type of registration needed, to travel Arrangements, discounts, travel planning, cruises and Beyond helpful and friendly!! 🙂
Service is prompt detailed & professional, including battery installation price with warranty. Shout out to Shawn! All operators, and service personnel deserve compliments and a raise. Have you thanked your service provider industry today?
So from the beginning of my visit I could tell this place was top notch. The lobby was very clean and they fit me in mid day right away. Josh was knowledgeable and didn’t try to sell me anything I didn’t needed. In an uncertain business with shady characters this place stands alone. Truthful and honest.
Car broke on veterans. The towing company took it to this shop. They fix the car (I don’t know if the price was good or not, I am not a mechanic). They had to take out the air conditioning to fix the problem. They provided a warranty on the …
These guys have given me quite a bit of help! Had an issue with my tire and window, and Joey gave me great service with a lot of helpful advice. He even let me know about other issues with my Grand AM. Would definitely recommend!
I brought my son’s Jeep to the new AAA Car Care Plus Center. This location was not as convenient to my home as where I had been going. However, I had a coupon for an oil change so I decided to try out this business. Joey Cooper was the …
I came in to have my father’s car serviced with a seasonal maintenance package and Logan really helped me out! He had some great recommendations for service that may need attention in the future and gave me estimates so I could prepare. Definitely would recommend this shop to anyone looking for great car care!
Got a flat last night was supposed to get a tow last night they cancelled and couldn’t tell us when they could get another tow and the didn’t even inform us the tow had been cancelled. Then we tried again this morning was told within an …
Kevin is a brilliant young man with an excellent attitude and work ethic. There’s not a question in the world that to big for this man, an absolute wiz on the phones and operates google better than anyone I’ve ever seen in my entire life. God bless Kevin, and god bless his beautiful full head of hair!
My husband and I are Retired Senior citizens who take our cars to. AAA Westshore Staff for any car problems- since the beginning of Time. For my last visit – I was amazed how quickly they resolve what was wrong with my car! Since we will be …
I have been taking my vehicle here for almost a year and the customer service, turn-around time, and quality of work is exceptional! Repairs are always in-line or below other shops with minimal delay in getting the parts needed. I would strongly recommend… plus the location is convenient for anyone working in the area.
Took my Civic Si here for an alignment because my car kept pulling to the right while I was driving. They were very quick with their service and got me out the door within 45 minutes with a reasonable bill! Would definitely recommend AAA Car care to anyone needing repairs or maintenance!
My wife locked her keys in her car and Called AAA and they turned her away telling her a locksmith would be cheaper due to her needing to pay and additional 60 dollars for a expedited membership processing. We ended up spending more with a …
My car overheated on the Interstate Highway not far from there. The tow service brought me and my car to this location. They were already closed, but I felt confident leaving my car there because the parking lot and the building were large …
I had to have my BMW 535i towed to AAA Westshore Car Care Plus to have a new starter installed. Jose did an awesome job and turned it the same day. All the guys were courteous and professional and Josh made everyone laugh. Great experience and I definitely will take my car there for all my service work.
Sorry, not coming back. Stopped in for a simple oil change & tire rotation and the price was way more than what I normally pay at the dealership. Even with their coupon, it was over three times the price posted on their road sign. We were …
Dan and Logan and Josh have treated us like family since we arrived in Tampa. We have had our vehicle serviced and repaired three times in six months at this location. These guys are prompt, super friendly and take excellent care of our vehicle. We wouldn’t go anywhere else for car care. If I could give ten stars I would!
My son -n -law had his 2005 Dodge Grand Caravan towed to AAA auto care West Shore , they diagnosed his engine problem, found a excellent used engine , had to transfer heads, manifold and several parts and components from several used …
DON’T EVER pay for this service if you are in need tow services IN A PARKING GARAGE!!!!!! Way past tired of waiting 8 hrs, or more for a tow truck that never shows! I’ve missed 2 garage appts in the last year, & about to miss another!!! …
I was very disappointed with this service. I brought my car in for a special called Seasonal Maintenance (they offer 3 levels…I chose the most inclusive) regular price $284.81 for $99.95. …
I am a AAA member and I really enjoy the addition of the car care place. We got an oil change and tire rotation for around $20 bucks with a coupon that was in the mail. We were due for a brake fluid and power steering flush per our last …
I had my teenage son take my car in for an oil change and when I saw the receipt later, I knew they had put the wrong oil. First, I made a point to ask the person when I made the appointment did they have a synthetic blend and he said yes. …
This has been by far the most phenomenal auto service I’ve received. The staff here truly cared about my situation and provided beyond exceptional care for my car issues— especially Josh Pless, it was truly a pleasure working with you! I will be recommending this place to my friends and family.
These guys are awesome! Very professional and caring. Josh the service manager is great! I wish all service managers were like him.
Joey and Logan are also great! My wife had an issue with her tire pressure and …
Best car experience I’ve had in Tampa! Logan was so friendly and accommodating. They have a great team and a great car care packages. Nice lounge to sit and wait for you car. Definitely stop here for an oil change and all your car needs!
I came here as a walk in to fix a tire. They were wonderful, fast and friendly. Josh was a pleasure to work with and he was very fast and efficient. My car was done before the time it was scheduled to be completed. I will definitely be back again.
Had a nail lodge into my tire on the way into work. Met Josh at the front desk and he told me he would get it fixed in no time. Within an hour Josh had my tire repaired and and best part of all he waived the charge. World class service and professionalism out of Josh. Thank you Sir!
They have helped me out a couple of times. Recently I got major service done at the car dealer and they said my battery was reading bad. Their price for a new one was high and I took it here because they were cheaper and told them I …
Brian was a Huge help!!!! 1st of all my entire family takes our cars here, we know were gonna get honest facts regarding our mechanical needs. So when I decided to sell my car, I asked Brian to have a look and he gave me honest feedback. …
The front staff did a great job of describing the issues with my car and worked hard to do the job right the first time. Josh really took care of my fiancé and I. Great value with excellent service. A garage you can trust is doing the job well!
My car broke down at 5pm I called AAA 6 times at 10pm 5 hours later they never showed up I had to call someone else to help me. And I have AAA premium. Im thinking about cancelling my service they never apologize to me.
Excellent customer service and well organized the minute you step through the door. Started using AAA many, many years for road aside assistance now they have a plethora of vehicle services including insurance.
I have had AAA for many years now. This brick & mortar Care Plus location opened up right down the road from my house, but I had not yet used it, until I got a nail in my tire and had to find a super close place to get it fixed asap. …
I took my Jeep to AAA on Westshore for expensive repairs that I was told were needed by other shops. I had scheduled the appointment with Josh previously. The mechanic ran the diagnostics and Josh happily came to tell me that my Jeep was …
Never thought I would be writing a review on a mechanic shop, but this is not what I expected from a car facility. They are the cleanest shop I’ve ever been in, you could just about eat off the floors. They have a real nice waiting area …
I Just called today to schedule an appointment for one Michelin tire replacement for my Ford Mustang. I found Josh to be highly professional, kind and helpful. They are ordering my tire and will call me to schedule the appointment. That …
My ABS went out after a car wash…yeah, older car from the North…they did an amazing job keeping it to the minimum cost and were great on their responsiveness. Dan and team did everything they could to keep the repair cheap and also make sure that everything is good.
Went to the new location for the first time for car title transaction and I didn’t know that they won’t see you without an appointment. Parking is less convenient with most of it behind the building near pricey auto repair bays.
I love triple A they always have my back whenever I need anything auto related. I had a flat tire on the side of i275 mid work day and Josh at the Westshore location completely hooked me up – got me in and out of there with a tire patch in …
Be careful buying a battery from them through roadside assistance. My husband was overcharged then in less than a year battery goes bad. Longer story to this but don’t want to get into it. Use to like AAA and had them for years but after a …
I went to pay my car insurance
I had to be on the list and waited a while to see agent even though no one else was waiting. The agent came back from break. We sat down and he started to bring …
They were absolutely amazing and accommodating. I took my vehicle to the dealership and they had it for a week and couldn’t figure out the the issue. This place figured out the issue and fixed my car within 24 hours of it being dropped off! Great customer service. They definitely have earned me as a loyal customer.
Very clean & spacious facility. I came for an oil change. Took longer than anticipated, but the 2 gentleman who assisted me were very accommdoating with the situation. Wish I had gotten their names. Will be back in the future. Thanks again!
I initially deleted my review because I felt bad. But in the end I want others to be aware. I took my car here first. They quoted me $850 for a new battery ($50), new drive belt ($25) and a new alternator ($100). …
I ran over something that fell off a truck driving around Tampa on my way to Bonita Springs. I did not know if the car was damaged, and I was unfamiliar with the Tampa area, so at the tow drivers suggestion I had my car towed to to AAA …
Picked up a screw in a tire on my way into work. Thankfully this place is next door. I called and Josh told me to bring it on over and they’d take care of it. Thank goodness!! Josh was awesome and I’m definitely happy to have this service center so close!
I had an appointment for 12 noon on a Saturday morning for a tire rotation and Josh got me in and out in 15 minutes! One of the best experiences I’ve had taking my car to be serviced. Also the lobby area is very clean and nice… I will definitely be back for future service on my vehicle.
I really shocked when I went to dealership. They said my car is missing oil😡
I changed oil at AAA.2 weeks ago.I backed to AAA and they said she is missing oil. What they did if she is missing …
Kudos to Service Manager Mike Gillespie and staff. My 2021 car wouldn’t start . Only had the car since 02/21. Called AAA and it was the battery. Called Mike and without hesitation he said” I got you, bring it in”. Less than 2 hrs, my car …
My car was brought in to replace a part. I picked up my car and as I was driving it away, an error I had never seen before came up. I returned the car to the shop, who told me the error was already there and I had to take my car to the …
We visited the Tax Collectors office at the AAA Westshore location to transfer title of my vehicle to the buyer. I made an appointment online, no waiting. Stacey was extremely knowledgeable, professional and organized!
Dan and the team at this location are absolutely amazing!! Last night I got caught driving in a bad storm and flooding and as I was pulling into my destination I felt and heard scraping noise and a bunch of metal was hanging down from the …
I didn’t have an appointment but I knew that something was going on with my battery in my car . It was acting funny so they told me to bring it straight in. I went down and even though they had a lot going on and the place is very busy, …
Kevin was extremely rude when I called about the status of my tire patch after waiting over 2 hours only for AAA to call back 30 minutes later and tell me they couldn’t patch the tire. I took the car to the dealership and had the tire replaced, much better service. That’s the first and last time I’ll do business at AAA.
I would recommend them to anyone. My car broke down at the airport and I had it towed to their place of business. They did a wonderful job in a very short amount of time. And the price was right.
What a great place. Everyone is so helpful from the time you walk through the door till you pull out of the parking lot. Car care guys are great thank you for a great experience.
Daughter’s Ford Fusion wouldn’t shift into gear and was rolling forward. Had to throw the emergency break on to stop car on Friday night. Almost had an accident. Being a recent student at Univ. of Tampa, and her first out of state car …
Been comming here for years love this place tried to go to brandon dmv and plant city and wait lines were 3 hours i drove 30mins to this place and was in and out in about 25 to 30mins i have never waited longer than that service is …
Brand new facility looks amazing! Super nice people and very knowledgeable. Perfect location. Great place to get your car maintenance and repairs completed by professionals. Dan and the team were great. Highly recommend.
I could not be happier! Not only is this place fantastic, but all the folks are professional, friendly, and knowledgeable. You can get your tabs, plates as well! Truly one-stop service.
Walked in for an International Driving Permit. Good customer service and well organized. I submitted an application form with 2 passport pictures and $20. I was out with my permit in 10 minutes.
Great place. Took care of my daughter’s car that had to be towed in. I’m in Pennsylvania and kept me updated. Price was very fair and I am a new customer.. Dan was great!!
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Triple A is a home name for a reason. They noticed everything wrong, made the clear suggestions of options, and conducted themselves professionally. Appreciate you, guys. 🍻 …
Unfortunately I took my BMW here. The next day the alternator and battery died while we were driving the vehicle at 60 mph. Do not bring your car here. They would not acknowledge they shorted the break sensors causing battery issues.. go anywhere else but this place..
Honest folks, exceptional service and great prices…very lucky to have them down the street. Their standard prices are less my dealership “promotions”. Dan the GM is the man. Runs a top notch operation
I came in to get a nail removed from my tire. Josh was super helpful and able to have my tire fixed quickly. Will definitely be taking my car back to this location for future repairs.
I was here this week regarding the dmv services. Unfortunately, here they don’t do the vehicle registrations without an appointments.
I thought all AAAs works same as in other states. …
I called multiple times trying to book a time for a front end alignment – was very difficult to get through so I went to the store- the employees seemed more interested in their cell phones than helping me. I had to nearly beg to get my alignment booked and completed. Poor culture from a well known brand.
Excellent customer service.
Josh Pless was amazing and very helpful. The staff was very nice and the mechanics were constantly working to prevent any further delays.
I will be returning for any future car problems I may have !
If I could leave 0 stars I would. We called when our car wasn’t starting, let them know it was the battery and were told they would bring a battery. They come at 11AM and forgot the battery and said they’d be back. Called about an hour …
Very helpful team, I’m a AAA member and haven’t used them in the past. After getting a flat tire I was directed to see them to assess to repair/replace it! If you’re a member and your service isn’t free at your dealership, it doesn’t make sense to go anywhere else but here!
Excellent service. Kevin is outstanding. He communicated all the way and in no way pressured us. Daughter goes to Univ. of Tampa. Didn’t know of a mechanic in Tampa looked up AAA and found this location. They are honest and outstanding. We now have a great mechanic in the Tampa area. Thank you AAA.
Joey Cooper went over and beyond to help us out. Great representative
Best deal ever when you need it. Why doesn’t everyone have AAA?
Brand new faciluty. Clean,neat and orderly. Helpful people.
GREAT SERVICE , DAN, AND V, THANK YOU. VERY PROFESSIONAL.
Come see Joey ! Very quick , personable service . I will return
AAA Auto club where you will have fast friendly service.
Great place there very fast never big lines always works for me
I was vacationing in tampa. Called them twice and left messages. Never returned my calls. ☹☹☹
Friendly and helpful on the phone. Prices were very competitive.
Great & delicate service from the mechanic V!
Service center not open for tags but in past always was a great alternative to the am
Good service. Clean waiting room.
Took 15 mins in total to receive my registration! So awesome!
The staff was great. I was treated very well!!
I’ve been with AAA for almost 14 years. I have questions about getting a sunnpass.
Quick, easy , in and out
Problem not fixed
Excellent service. Friendly a d respectful employees. Fast service.
Always go there to renew my tag. It’s quick and the people are very nice!
Excellent a+ Service highly recommend
Entire staff and Managment is professional
Best DMV office in Tampa
AAA is a fantastic organization. The Tampa folks are very friendly.
Clean Shop and friendly knowledgeable staff.
They were great. We definitely return.
I work here! It’s a good job. AAA is very handy too.
Im a member, its good to have tripol AAA
Good
Very, very pleasant experience. All of the staff members are so very helpful and kind.
Fast service for vehicle license plates. Every service except actual Florida drivers license.
Love the experience, customer experience is a major factor in why I am coming back.
Great services every one is so friendly come see Joey and Josh
Purchased home and auto insurance. Saved over 2,000/year fir sane coverages.
Josh n Logan helped me out on getting my son’s tire for his car !! Thank you guys
The customer service here is bad! I won’t be back.
Come see my man Joey Cooper! Great service, quick timing- in and out.
Thanks guys!
They do really great work
Anytime I need to renew my tag, I come here. It’s the fastest place for sure.
The Car repair facility is amazing and the employees are fantastic
Great place, great customer service just awesome human being that take great care of you.
Logan help me out always professional and nice ..great job Logan
Big location with friendly staff. It is also possible to process some county vehicle documents such as registration since there is a county office inside.
The Tax Collector was efficient
Clean, efficient facility with courteous staff. Parking is a hassle.
Excellent service, clean open space and very nice waiting area. Highly recommend.
Very customer oriented and gave good care to my request.
Leave it for the experts, “AAA techs” are helpful and trustworthy!
I love the new building it’s so nice and so many new features thank you AAA as a 28-year member
Joey was great. Fixed my vehicle expediently and awesome service
Rude security guard made me wait outside for friends who were inside at the tag agency, just go to the DMV for similar service without a premium..
Best place to bring your car for work..great staff..great techs..highly recommend!!!
Best experience here!! The staff is super helpful & professional. They made my day!
I was looking for a place to renew my DL, however they don’t provide that service here. They only deal with TAG & title services at this location.
Great friendly service come see Joey he will take great care of you he always does
I need my BMW car towed half a mile to the mechanic and it’s taken over 2 hours and counting. Terrible customer service. I should have just pushed it.
I love this place. The employees are SO SO KIND.
Trustworthy, quick & great service
Great place to get tages and handicapped parking stickers car insurance no they suck they will not help you to high for low income families
Bad service, I needed it 3 times and I was not answered. I don’t recommend it to anyone.
I absolutely love this AAA location. They are always very helpful and usually have little to no wait time.
Everyone was friendly and helpful got my car fixed in no time .
Great service and attention to detail. Great prices for AAA members. Would recommend to all
Really nice and clean. Staff is very friendly. This will be my first stop for car maintenace.
Great friendly staff and quick service for all my car maintenance
Josh is the best. Very helpful. I recommend taking your vehicle here!
Very impressed with the quality of the service my car received by Joey and for his devotion to my complete satisfaction.
Great place to get repairs if you have AAA, and a great place to get AAA if you don’t already.
I have been to Westshore car care plus a few times and have always been treated fairly and honestly. will be back.
Best prices .. nice family run business too
Over the last 9 years doing business with them
Terrible extremely slow service and only got half done that i required in a 2.15 min wait only to have someone try and sell me tires !!! i wont my this mistake agin
Scheduled an appointment online with 2 days in advance. Took time to go to the place only for them to tell me my appointment was not showing in their system and they also couldn’t fit me in the agenda for the day. Too bad.
I love AAA…Been a member since ’03…The office staff is always friendly and engaging and answer any questions that you may have.
Amazing service and personal care from Josh!
Very professional and world class customer service
Thank you for making a stressful situation a little easier.
Lines are WAYYYY smaller then the DMV and the employees like their job they actually smile and don’t make you feel like your a inconvenience.
AWESOME, Mechanical Work, and inside Barbara, is great. But ine lady heavy set was very ruled, but other then that i loved it.
Come see Joey Cooper. Helped me with my car issues and was super reasonable. Great guy! Will come back.
Great place to take your car to get fixed & get all your favorite AAA needs met . Thanks Dan for everything
Love the carcare! Great service
Dependable and.priced well
You half to set an appointment and when you get there we were there 10 minutes in and out very fast
Good service but it took to long for them to get an oil filter (1 hour).
Mask and distancing is required. Had questions about credit card bill and they were very nice and helpful
I’m glad my mother in law reminded me I could go here to get my registration taken care of. This place was fast and easy. …
Just had my oil changed in and out
Great place Great People. See Dan he’s great
Thanks. AAA
Title and registering an out of state car with the DMV. John was awesome, totally efficient, great experience.
Staff was very courteous and professional. They told me what I needed without trying to oversell like most places do. I will absolutely go back.
Good place for routine auto maintenance, even of your not AAA member…..but there are additional benefits if you are.
Horrible agency. They don’t return calls. They have attitudes. The rating for AAA is actually 1 star. Don’t waste your time.
Great experience. Will bring any of my cars here. Great and knowlegable team of guys. Joey was very helpful.
It is sad that AAA recommended this shop and try to charge me 135 per hr when i can go to another shop that is AAA approved for 84.99 per hr. Sad sad. I still get all of the same benefits.
Great place to get your car serviced come see Dan Joey Josh or Logan either one of them will take great care of you….highly reccomend
The only reason I go here is for my vehicle registration. Every time I come in, I’m harassed to sign up for a AAA membership. The one lady (wish I would’ve caught her name) is rude. It’s like DMV Hell with added unwanted solicitation.
Very friendly service. Felt they were honest about repairs and kept me well updated on the progress.
When I go to have tags n registration with the dmv completed this is my place. They are quick in and out. The staff with AAA are very curtious n kind and always helpful
I camera in late firme a flat repair and needed to get home Josh Pless gotas ME in light hay DICES my tire and gorda me on my Wayne! Truly gratis place i ll recommed to anyone!
Very convenient but crowded parking and not enough handicap spaces
Dan was amazing!!! Very nice, professional and friendly place, was my first time needed a service in a bind and will definitely be back!!
Cecilia’s Car Insurance quotes last week at AAA insurance desk were positive examples.
I love this place I feel safe comfortable and confident every time I go to this place. I’ve been using them since I moved to Florida and won’t go anywhere else. Thank you for the great job and honesty.
Best place to take your car. My mechanics are closed on the weekend. AAA wcc was super efficient and helpful. Highly recommended!!
Great friendly staff! Karen is always very helpful! Not a very long wait in the attached DMV. Quick and easy.
Came in here to get my AAA card was a breeze work with a guy named Steve who was a real good guy to work with also came in to get my tag registration renewed and that was a breeze as well very good facility and brand new building
Stopped by to get my car oil checked on and Josh was very helpful in doing so, will not take my car anywhere else to get an oil change.
Set an appointment for my daughter’s day off she had an appointment at 1 o’clock and she was done by 2:30. Great job guys
I am a member. I have used the flat tire service several times over the years. The tag agency is convenient as well, I use it when I renew my tags or for FWC licenses.
Quick turnaround, ran diagnostics, explained situation, minor fix! Appreciate them taking care of me without an appointment.
Went in for the registry… One guy that works there hates his job… But someone else went above& beyond to help and the second rep John, was awesome, there wait time is awesome!!!!
These guys are awesome! Proficient and professional, very courteous and fun. They will fix your car and probably also make you laugh.
New facility is beautiful. Wait time wasn’t bad at all. Thank you to Joey Cooper and the rest of the car care team for making it fast and painless!
These guys are great oil change service 24 point inspection & rotation!
Out in right at an hour!
Phenomenal service very knowledgeable and friendly staff
My car was brought to this location right after closing time, but Joey and Sebastian were kind enough to stay open late and check out my skid plate. They got me back on the road ASAP. Polite and professional, I couldn’t have asked for better service.
Horrible experience. Pleasant Holidays is great at making planning your holiday UNPLEASANT. I am one to leave positive comments, not this time. Cierra originally booked incorrect dates. I was planning a vacation for June11-July 1 to …
Josh was AMAZING!!!! He has got me out of a jam twice now. Also the staffis wonderful. I really appreciate the service. Josh your the best!!!! Thank you and your staff!!
Even though it is a small DMV there is still lots of waiting room!! The service was friendly even for being really busy !!
Hidden in the back of this AAA is a drivers agency where you can do some limited services like get your handicap tag renewed. Wait is never more than 15 mins cuz it’s not crowded like the usual DMV. Having used the actual AAA office for anything but the drivers agency though so I can’t comment on their staff or travel services.
It is so nice to have a auto repair shop like this in the neighborhood. Professional and knowledgeable staff and the cleanest shop I’ve ever seen. Just like the AAA travel side, the auto repair side treats you like family. Thank you
Went in for an oil change, fast and friendly service. Joey and his team are absolutely amazing. They are very knowledgeable and professional. Definitely recommend!!
Great service, fast affordable, only place I take my car.
A 1 hour wait turned into 2 1/2 hours and this wasn’t the first time. I received
no phone cal to let me know and then when the driver dropped it off he didn’t …
Fast easy and courteous service, loved it!!
Battery dead. Called at 9ish for new battery – as they advertise. They told me no later than 1050. No one hear by then. Call again. They tell me 1145, oh and no battery service. No one here by then. Call for the third time. 1210 is the new …
I was in dire need for maps for Nashville and Memphis TN. I called this branch and spoke with the best agent around named Shirley. Her customer service skills was out of this world….she needs to teach a class on great Customer Service Skills. Thank you Shirley and the AAA Tampa Office!!!
Very friendly personel, quick service. Stopped to get passport photos and was able to get them and be out in 20 minutes. Easy to pass if not paying careful attention. Recommended.
Staff is friendly and funny and fast! Never had a problem getting an appointment or wait long for repairs. Pretty reasonable too.
Chester and Dan are Amazing ! They both helped me so much with my car issues and helping me fine help a shop that could help me with the work they couldn’t do.
Not much seating room when it’s busy. Kind of claustrophobic. Also can barely hear your number called when forced to sit in hallway when it’s busy. On a non busy day or time of day the processes are pretty quick. I would give more stars if the seating arrangements were better and speakers a tad clearer and louder.
If there was less than 1 star I would have chosen that. I have been a member of AAA for decades. When my son turned 16 I bought him a membership for peace of mind. Tonight he had a flat tire. We are now into our 4th HOUR of waiting for …
I was visiting a friend in Tampa April 12 with a rental car. I had locked the keys inside and it was after hours. I called local AAA and spoke to Brenda. My AAA card was also not available. She traced my # through my Northampton County PA …
I renewed my vehicle registration. I walked in, processed my registration, and walked out within 5 minutes. Good job AAA!
Tried to book a hotel through AAA. customer service reservations was extremely unhelpful and called the resort to get there rates instead of giving me the rates off her system. I told her I could have done that and she told me to “have a nice day”. What exactly is the hotel reservation at AAA GOOD FOR?! Annoyed!!
Went for a passport photo. Very fast, friendly and efficient. Nice new building.
Extremely friendly and helpful service from all the advisors and management! Everything was clearly explained and I trusted the recommendations they gave me. Lounge is comfortable with tv’s, beverages, & computers to work. Great experience overall
They’re always really nice here. And honest.
They usually get the job done earlier than they say too. 🤘🤘 …
I like this place. Seems honest, good treatment (I’ve so far had only 1 guy help me, but he’s been great). I can’t speak to the pricing, haven’t compared yet. Been there several times for a couple small things, haven’t been disappointed. I’d say- try it out.
they put the wrong fluids in my car and thus it broke down. again! pretty ridiculous that these “professionals” would make a mistake like this. do not go here expecting a refund for a mistake they caused. wildly unprofessional and no regard for its customers.
Customer service is above 5 stars . Joey was very helpful . Guys like him makes the world a much better place .. I’ll definitely be back for any of my car problems.
This is the 3rd time my Homeboy had to Bring his 2007 Chevy Uplander here for the SOME Problem . Dealing with The A/C Compressor and it popping the Belt . All Because of a Bolt. The bolt keep on Falling out and it will Pop the Belt. On This …
We recently took our car in for an oil change and brake repair. We had coupons for both services. Neither of the coupon discounts were shown on the invoice. We were told it was taken out of the total price, but the invoice did not reflect …
Total incompetence. I go yesterday to renew my vehicle registration with a form filled out by my Doctor. The form was written due to a degenerative disc disease of my spine. The paper work was filled out by my Dr. with his name, address, …
Karen Muir out of the Tampa – Westshore office has provided me excellent service for my home insurance needs over the last several years. She replies to emails & phone calls promptly. Excellent communication & a pleasure in person also.
Not sure if this is the AAA that helped me out but a young guy named Dan came out to give a tow when my car died on me. I was telling him about what happened and on the spot he diagnosed my problem for me and he explained how I can replace …
After 5p.m. on a school night, my engine light came on and I discovered a brake light out. Joey was the kind soul who accepted my call and willingly got me in at the last minute. Thank you to AAA, for putting safety first, and for …
Great location, helpful friendly people! Logan was wonderful to help me with an unusual problem… free air for a kiddie pool. Obviously above and beyond his responsibility! I couldn’t be more pleased. This is why I have been a AAA member for 40 years! Thank you
Two weeks agoI was in Surrey Virginia, Where, i was ran off the road,by 18 wheeler. I was stuck in the mud. My anxiety was past 10, tried to call AAA was unable to get through. However, I phoned my agent in Tampa Florida at Westshore,she made the call. While,reassuring me that everything is going to be all right . Awesome
Joey was super helpful. Their service was convenient, timely and inexpensive. Terrific system they have over there, I would highly recommend and will be using them for all of my car related needs.
Came for the tax collector office. Appointments are needed at the time. Staff was officiant, friendly and helpful but I definitely recommend arriving at least 15/20 early for your appointment.
Awesome
Didnt have appt, but she worked me in to pay property taxes..Minimal wait, great service..thank you
Recieved a coupon in the mail for a $19.95 deluxe oil change & tire rotation. I made an appointment and when I got there they told me it would be $69 after a $10 discount. Apparently a Chevy Spark doesn’t apply to the coupon. I repeat, a …
Was able to get what I needed and the employees were great 👍 …
Work was done quickly. Photos of problems were sent. Not sure if all the work done was totally, critically necessary, but new parts and work was done and looked good. Was clean and organized.
I went there to pay my property taxes and I didn’t have an appointment but they were kind enough and allowed me to stay and not make a second trip. Everyone was kind and professional.
Logan was very professional in helping me find the perfect tires at the right price for my car. The place is very clean. Overall excellent customer service.
Excellent price for mounting & balancing my four Amazon tires on my Nissan Leaf ($39 for all four) but the guy tried to stiff me and quoted me $39 PER TIRE in order to get the balance warrantee that the guy who quoted me explained in detail …
Joey cooper is such an amazing person. I highly prefer AAA auto service to everyone. Very quick and very detailed with all my car problems. Such a terrific team
Wonderful experience! Cheerful and delightful staff with extreme level of professionalism. Comfortable atmosphere, delightful waiting room, and overall great vibe! Can’t wait to brag to friends about AAA auto repair! Thank you!
Great customer service everyone there was very nice and polite. There was a lady walking around wiping down high touch surfaces. The auto shop area is very clean and we will go back for sure to get our future car services there.
OMG this place was so helpful. I literally was just wondering about something on my car and Dan was walking by and when I asked him about my car he literally asked me for my keys and helped me out right then and there. I’m so grateful 🙏🏾. Thank you so much Dan and the rest of your team. You guys are rock stars. …
Did title work on new car purchase at tax collector office. Amazing staff, on time with my appointment in and out of DMV in 20minutes.
Awesome Car Care. Took my husbands truck in after trying two other facilities to find a rubbing noise on rear of vehicle. The other places couldn’t find the problem, but the AAA Car Care did! Found out the problem could have caused a fire, all repaired and the truck is safe now!
Received my plate and tag for my trailer within 30 min. I didn’t have an appointment. Didn’t know I needed one.
Great all around customer service. Josh was professional and gave great insight into the updates on my car following the oil change. Great atmosphere!
This is a wonderful facility with the best staff! Logan helped me understand what was wrong with my car and helped me fix it; And he got me an amazing deal! I recommend this place to anyone that wants top of the line service as well as short waiting time. I’m very happy with my experience and with the impeccable customer service!!!
Got into an accident on Sunday. It’s been a week and we still have no rental car, no body shop to go too and no return calls from this office. Called them 4 times on Friday (June 7th) and no one picked up. As soon as my policy ends I’m switching back to Travelers. This is the service I get for saving $230. Never again.
I came here because my Audi indicators were going off and Dan was really great!! He was, knowledgeable and helped get my car back in tip top shape. Also service was quick! Thanks Dan.
Great service, my appointment was right on schedule as soon as I walked in I was taken care of,Agent had everything done and completed on a title within 5 minutes!
Prior to going, I was not aware that AAA had moved, but I easily found them due to the line forming outside prior to the DMV opening. Staff there are helpful and friendly.
I took my truck to AAA Westshore today ,without an appointment, for a flat tire. Josh worked me in and got me back on the road quickly. Great service much appreciated Josh! Thank you again!!!
Came in to renew tag..had a brake problem one shop stop
AWSOME service. Got my new tag signed up for Club Membership AND got brake job. Very courteous very reasonable Joey was service tech and Matt was mechanic. Very courteous and efficient. Thank you for a great job AAA Westshore Blvd.
I have been waiting for someone to come unlock my car since 855 they said 1 hr and I told them I had 2 kids with me it is now 1205am!! Been on hold waiting on a supervisor for over 45 mins.
Josh P. and his staff were extremely helpful and made the process quick and easy! I’ll only be coming here for car services going forward!
Started my car this morning and the coolant light lit immediately. Filled the reservoir and started driving to work but only made it 3 miles before I had to stop. Stopped and filled it again and in less than a mile, it was empty again with …
Dropped my car off for an oil change! They were very fast and friendly. Josh helped me out a lot! Definitely recommend for any car problems .
I brought my vehicle into your Tampa AAA repair center on 11/5/19 at 1701 N Westshore Blvd, Tampa, FL 33607. I dropped the vehicle off at around 830 AM. I asked them to check the brakes, rotors and tire balance on the front. I did not …
Professional mechanic, fast response, personable, went the extra mile helping me push the truck away from a barrier in order to get to the battery.
Went in to get a simple oil change and rotation of tires. I had a Appointment and still had to wait 1hour and 1/2. Then I get home days later I noticed a oil leak in the driveway. Took it back up 30 minutes later it’s our fault the filter he said was faulty bull……s. Would not recommend to anyone. Oh he said he wouldn’t charge me.
I’ve always! Had a more than pleasant, helping experience with AAA Westshore. I cannot count the number of years that I have been with them and this location my go to absolutely and will continue to! From any type of registration needed, to travel Arrangements, discounts, travel planning, cruises and Beyond helpful and friendly!! 🙂
Service is prompt detailed & professional, including battery installation price with warranty. Shout out to Shawn! All operators, and service personnel deserve compliments and a raise. Have you thanked your service provider industry today?
So from the beginning of my visit I could tell this place was top notch. The lobby was very clean and they fit me in mid day right away. Josh was knowledgeable and didn’t try to sell me anything I didn’t needed. In an uncertain business with shady characters this place stands alone. Truthful and honest.
Car broke on veterans. The towing company took it to this shop. They fix the car (I don’t know if the price was good or not, I am not a mechanic). They had to take out the air conditioning to fix the problem. They provided a warranty on the …
These guys have given me quite a bit of help! Had an issue with my tire and window, and Joey gave me great service with a lot of helpful advice. He even let me know about other issues with my Grand AM. Would definitely recommend!
I brought my son’s Jeep to the new AAA Car Care Plus Center. This location was not as convenient to my home as where I had been going. However, I had a coupon for an oil change so I decided to try out this business. Joey Cooper was the …
I came in to have my father’s car serviced with a seasonal maintenance package and Logan really helped me out! He had some great recommendations for service that may need attention in the future and gave me estimates so I could prepare. Definitely would recommend this shop to anyone looking for great car care!
Got a flat last night was supposed to get a tow last night they cancelled and couldn’t tell us when they could get another tow and the didn’t even inform us the tow had been cancelled. Then we tried again this morning was told within an …
Kevin is a brilliant young man with an excellent attitude and work ethic. There’s not a question in the world that to big for this man, an absolute wiz on the phones and operates google better than anyone I’ve ever seen in my entire life. God bless Kevin, and god bless his beautiful full head of hair!
My husband and I are Retired Senior citizens who take our cars to. AAA Westshore Staff for any car problems- since the beginning of Time. For my last visit – I was amazed how quickly they resolve what was wrong with my car! Since we will be …
I have been taking my vehicle here for almost a year and the customer service, turn-around time, and quality of work is exceptional! Repairs are always in-line or below other shops with minimal delay in getting the parts needed. I would strongly recommend… plus the location is convenient for anyone working in the area.
Took my Civic Si here for an alignment because my car kept pulling to the right while I was driving. They were very quick with their service and got me out the door within 45 minutes with a reasonable bill! Would definitely recommend AAA Car care to anyone needing repairs or maintenance!
My wife locked her keys in her car and Called AAA and they turned her away telling her a locksmith would be cheaper due to her needing to pay and additional 60 dollars for a expedited membership processing. We ended up spending more with a …
My car overheated on the Interstate Highway not far from there. The tow service brought me and my car to this location. They were already closed, but I felt confident leaving my car there because the parking lot and the building were large …
I had to have my BMW 535i towed to AAA Westshore Car Care Plus to have a new starter installed. Jose did an awesome job and turned it the same day. All the guys were courteous and professional and Josh made everyone laugh. Great experience and I definitely will take my car there for all my service work.
Sorry, not coming back. Stopped in for a simple oil change & tire rotation and the price was way more than what I normally pay at the dealership. Even with their coupon, it was over three times the price posted on their road sign. We were …
Dan and Logan and Josh have treated us like family since we arrived in Tampa. We have had our vehicle serviced and repaired three times in six months at this location. These guys are prompt, super friendly and take excellent care of our vehicle. We wouldn’t go anywhere else for car care. If I could give ten stars I would!
My son -n -law had his 2005 Dodge Grand Caravan towed to AAA auto care West Shore , they diagnosed his engine problem, found a excellent used engine , had to transfer heads, manifold and several parts and components from several used …
DON’T EVER pay for this service if you are in need tow services IN A PARKING GARAGE!!!!!! Way past tired of waiting 8 hrs, or more for a tow truck that never shows! I’ve missed 2 garage appts in the last year, & about to miss another!!! …
I was very disappointed with this service. I brought my car in for a special called Seasonal Maintenance (they offer 3 levels…I chose the most inclusive) regular price $284.81 for $99.95. …
I am a AAA member and I really enjoy the addition of the car care place. We got an oil change and tire rotation for around $20 bucks with a coupon that was in the mail. We were due for a brake fluid and power steering flush per our last …
I had my teenage son take my car in for an oil change and when I saw the receipt later, I knew they had put the wrong oil. First, I made a point to ask the person when I made the appointment did they have a synthetic blend and he said yes. …
This has been by far the most phenomenal auto service I’ve received. The staff here truly cared about my situation and provided beyond exceptional care for my car issues— especially Josh Pless, it was truly a pleasure working with you! I will be recommending this place to my friends and family.
These guys are awesome! Very professional and caring. Josh the service manager is great! I wish all service managers were like him.
Joey and Logan are also great! My wife had an issue with her tire pressure and …
Best car experience I’ve had in Tampa! Logan was so friendly and accommodating. They have a great team and a great car care packages. Nice lounge to sit and wait for you car. Definitely stop here for an oil change and all your car needs!
I came here as a walk in to fix a tire. They were wonderful, fast and friendly. Josh was a pleasure to work with and he was very fast and efficient. My car was done before the time it was scheduled to be completed. I will definitely be back again.
Had a nail lodge into my tire on the way into work. Met Josh at the front desk and he told me he would get it fixed in no time. Within an hour Josh had my tire repaired and and best part of all he waived the charge. World class service and professionalism out of Josh. Thank you Sir!
They have helped me out a couple of times. Recently I got major service done at the car dealer and they said my battery was reading bad. Their price for a new one was high and I took it here because they were cheaper and told them I …
Brian was a Huge help!!!! 1st of all my entire family takes our cars here, we know were gonna get honest facts regarding our mechanical needs. So when I decided to sell my car, I asked Brian to have a look and he gave me honest feedback. …
The front staff did a great job of describing the issues with my car and worked hard to do the job right the first time. Josh really took care of my fiancé and I. Great value with excellent service. A garage you can trust is doing the job well!
My car broke down at 5pm I called AAA 6 times at 10pm 5 hours later they never showed up I had to call someone else to help me. And I have AAA premium. Im thinking about cancelling my service they never apologize to me.
Excellent customer service and well organized the minute you step through the door. Started using AAA many, many years for road aside assistance now they have a plethora of vehicle services including insurance.
I have had AAA for many years now. This brick & mortar Care Plus location opened up right down the road from my house, but I had not yet used it, until I got a nail in my tire and had to find a super close place to get it fixed asap. …
I took my Jeep to AAA on Westshore for expensive repairs that I was told were needed by other shops. I had scheduled the appointment with Josh previously. The mechanic ran the diagnostics and Josh happily came to tell me that my Jeep was …
Josh at AAA worked quickly to get my car fixed! The staff were all friendly and professional. Definitely recommend bringing your car here for repair!
Never thought I would be writing a review on a mechanic shop, but this is not what I expected from a car facility. They are the cleanest shop I’ve ever been in, you could just about eat off the floors. They have a real nice waiting area …
I Just called today to schedule an appointment for one Michelin tire replacement for my Ford Mustang. I found Josh to be highly professional, kind and helpful. They are ordering my tire and will call me to schedule the appointment. That …
My ABS went out after a car wash…yeah, older car from the North…they did an amazing job keeping it to the minimum cost and were great on their responsiveness. Dan and team did everything they could to keep the repair cheap and also make sure that everything is good.
Went to the new location for the first time for car title transaction and I didn’t know that they won’t see you without an appointment. Parking is less convenient with most of it behind the building near pricey auto repair bays.
I love triple A they always have my back whenever I need anything auto related. I had a flat tire on the side of i275 mid work day and Josh at the Westshore location completely hooked me up – got me in and out of there with a tire patch in …
Be careful buying a battery from them through roadside assistance. My husband was overcharged then in less than a year battery goes bad. Longer story to this but don’t want to get into it. Use to like AAA and had them for years but after a …
I went to pay my car insurance
I had to be on the list and waited a while to see agent even though no one else was waiting. The agent came back from break. We sat down and he started to bring …
They were absolutely amazing and accommodating. I took my vehicle to the dealership and they had it for a week and couldn’t figure out the the issue. This place figured out the issue and fixed my car within 24 hours of it being dropped off! Great customer service. They definitely have earned me as a loyal customer.
Very clean & spacious facility. I came for an oil change. Took longer than anticipated, but the 2 gentleman who assisted me were very accommdoating with the situation. Wish I had gotten their names. Will be back in the future. Thanks again!
I initially deleted my review because I felt bad. But in the end I want others to be aware. I took my car here first. They quoted me $850 for a new battery ($50), new drive belt ($25) and a new alternator ($100). …
Very professional service. My picky wife loved them.
I ran over something that fell off a truck driving around Tampa on my way to Bonita Springs. I did not know if the car was damaged, and I was unfamiliar with the Tampa area, so at the tow drivers suggestion I had my car towed to to AAA …
Picked up a screw in a tire on my way into work. Thankfully this place is next door. I called and Josh told me to bring it on over and they’d take care of it. Thank goodness!! Josh was awesome and I’m definitely happy to have this service center so close!
I had an appointment for 12 noon on a Saturday morning for a tire rotation and Josh got me in and out in 15 minutes! One of the best experiences I’ve had taking my car to be serviced. Also the lobby area is very clean and nice… I will definitely be back for future service on my vehicle.
I really shocked when I went to dealership. They said my car is missing oil😡
I changed oil at AAA.2 weeks ago.I backed to AAA and they said she is missing oil. What they did if she is missing …
Kudos to Service Manager Mike Gillespie and staff. My 2021 car wouldn’t start . Only had the car since 02/21. Called AAA and it was the battery. Called Mike and without hesitation he said” I got you, bring it in”. Less than 2 hrs, my car …
My car was brought in to replace a part. I picked up my car and as I was driving it away, an error I had never seen before came up. I returned the car to the shop, who told me the error was already there and I had to take my car to the …
Good place to repair cars. I repaired mine there and I am completely satisfied.
We visited the Tax Collectors office at the AAA Westshore location to transfer title of my vehicle to the buyer. I made an appointment online, no waiting. Stacey was extremely knowledgeable, professional and organized!
Dan and the team at this location are absolutely amazing!! Last night I got caught driving in a bad storm and flooding and as I was pulling into my destination I felt and heard scraping noise and a bunch of metal was hanging down from the …
I didn’t have an appointment but I knew that something was going on with my battery in my car . It was acting funny so they told me to bring it straight in. I went down and even though they had a lot going on and the place is very busy, …
Was on a cross country trip and needed front brakes done ASAP. They got me in and out quick. Thank you!
Kevin was extremely rude when I called about the status of my tire patch after waiting over 2 hours only for AAA to call back 30 minutes later and tell me they couldn’t patch the tire. I took the car to the dealership and had the tire replaced, much better service. That’s the first and last time I’ll do business at AAA.
I would recommend them to anyone. My car broke down at the airport and I had it towed to their place of business. They did a wonderful job in a very short amount of time. And the price was right.
What a great place. Everyone is so helpful from the time you walk through the door till you pull out of the parking lot. Car care guys are great thank you for a great experience.
Daughter’s Ford Fusion wouldn’t shift into gear and was rolling forward. Had to throw the emergency break on to stop car on Friday night. Almost had an accident. Being a recent student at Univ. of Tampa, and her first out of state car …
Been comming here for years love this place tried to go to brandon dmv and plant city and wait lines were 3 hours i drove 30mins to this place and was in and out in about 25 to 30mins i have never waited longer than that service is …
Brand new facility looks amazing! Super nice people and very knowledgeable. Perfect location. Great place to get your car maintenance and repairs completed by professionals. Dan and the team were great. Highly recommend.
I could not be happier! Not only is this place fantastic, but all the folks are professional, friendly, and knowledgeable. You can get your tabs, plates as well! Truly one-stop service.
Great tire service and very professional!
Walked in for an International Driving Permit. Good customer service and well organized. I submitted an application form with 2 passport pictures and $20. I was out with my permit in 10 minutes.
Great place. Took care of my daughter’s car that had to be towed in. I’m in Pennsylvania and kept me updated. Price was very fair and I am a new customer.. Dan was great!!
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Triple A is a home name for a reason. They noticed everything wrong, made the clear suggestions of options, and conducted themselves professionally. Appreciate you, guys. 🍻 …
super nice and very proactive! brought a car in that we were considering buying and they were the definition of diligent in their overview
Unfortunately I took my BMW here. The next day the alternator and battery died while we were driving the vehicle at 60 mph. Do not bring your car here. They would not acknowledge they shorted the break sensors causing battery issues.. go anywhere else but this place..
Honest folks, exceptional service and great prices…very lucky to have them down the street. Their standard prices are less my dealership “promotions”. Dan the GM is the man. Runs a top notch operation
I came in to get a nail removed from my tire. Josh was super helpful and able to have my tire fixed quickly. Will definitely be taking my car back to this location for future repairs.
I was here this week regarding the dmv services. Unfortunately, here they don’t do the vehicle registrations without an appointments.
I thought all AAAs works same as in other states. …
I called multiple times trying to book a time for a front end alignment – was very difficult to get through so I went to the store- the employees seemed more interested in their cell phones than helping me. I had to nearly beg to get my alignment booked and completed. Poor culture from a well known brand.
Excellent customer service.
Josh Pless was amazing and very helpful. The staff was very nice and the mechanics were constantly working to prevent any further delays.
I will be returning for any future car problems I may have !
If I could leave 0 stars I would. We called when our car wasn’t starting, let them know it was the battery and were told they would bring a battery. They come at 11AM and forgot the battery and said they’d be back. Called about an hour …
Very helpful team, I’m a AAA member and haven’t used them in the past. After getting a flat tire I was directed to see them to assess to repair/replace it! If you’re a member and your service isn’t free at your dealership, it doesn’t make sense to go anywhere else but here!
Excellent service. Kevin is outstanding. He communicated all the way and in no way pressured us. Daughter goes to Univ. of Tampa. Didn’t know of a mechanic in Tampa looked up AAA and found this location. They are honest and outstanding. We now have a great mechanic in the Tampa area. Thank you AAA.