Protect your loved ones with help from AAA Life Insurance. We offer a variety of life insurance solutions, including Term, Whole, and Universal Life Insurance. See more
All the paper in the junk mailings can cook an entire meal when used as a campfire — except that the treated paper might be hazardous to your health and the environment. (Studies need to be done.)
Been getting annoying life ins offers, that I NEVER REQUESTED AND THEY KEEP COMING. I GUESS WILL HAVE TO CALL OFFICE MANAGER OR AAA HDQS TO HAVE THIS STOPPED. HIGHLY ANNOYING. 😤😤😤 …
Great customer service from being greeted as we walked in the door. Quick help from a representative to a warm good bye from the gentlemen at the desk. 👍 …
I called about my annuity and the person I spoke to was very nice and answered all my questions to my satisfaction. I was very pleased with the personal, professionalism. Thank you
AAA term life insurance rates are very noncompetitive with others (e.g. AIG). Their whole life insurance makes no financial sense whatsoever (unless you plan on dying soon after you get the insurance.)
Misplaced my policy. Called and spoke with a very amiable and delightful youn lady, Tabatha, who quickly pulled up my policy. She said a replacement copy would be out right away.
The staff member that I talked to was very good with getting the information I need for your life insurance and understanding and also getting copy sent to me so everything was taken care of so far
The lady that assisted me in setting up my new accident policy was very well informed and was able to answer all my questions and make recommendations that fit my desired payment schedule.
They say easy to apply, and three short health questions to determine your approval. This is NOT TRUE. I answered the questions positively and was still declined. Now I have a negative life insurance rejection on my record. This is …
Great insurance never had a problem with them all the years that have had AAA, Now I switched to USAA because the price is a lot cheaper, but AAA is still the best when it comes to road side assistance
They are denying people who been prescribed an inhaler. My wife was denied. The have a fine print to obtain your information on medical, prescription, financial status, crimanl history and driving record. Once you sign they will look into your pesonal records. They stated they just started doing this. Go some where else please…..
They want you to pay almost $500.00 a month for $300,000.00 coverage. We have 3 times that amount for only $25.00 a month. I returned their application. NO thanks. I just don’t feel like paying for AAA’s yacht, their CEO bonuses, and …
AAA Life is not focused on customer information protection. Just received a letter telling me of the different ways they share my personal information. They outlined 6 different ways they share information with others. 4 ways they don’t …
This has got to be the worst life insurance I’ve ever dealt with!
I hope you read these comments before making a decision on purchasing this company. …
I would not bother applying for insurance from this company. The application process takes much longer than they represent. Most significantly, to me, it seems they really do not want anyone middle age or over. I am 55 and in very good …
I love Tripple AAA they were experienced and very customer services friendly. I had no problems when applying for different coverage home- life etc. So Thumbs up 👍🏿 AAA. …
Called with an unresolved Issue 2 months ago. until today it still remains unresolved. All of my follow up calls I received brush off response which allowed the Person to get off the call and move to the next call.
I never requested info from this company. They send huge packets of “information”, complimentary mailing labels…all junk that I don’t want. Each envelope (larger than 8.5 x 11) is filled with at least 7 pages of stuff. It’s a huge waste …
I love AAA the service is excellent I love that they remind u in advance about the payment is coming up soon and always let u know if u want to get more coverage u can anytime u want to I’m a very happy client keep up the good work.
I had purchased some insurance and changed my mind about get covered.so I cancelled it and my refund was redeposit to my account in a timely manner.I think AAA is the best company I have ever seen so far in many years.I rate them a 5 star .
Barb was most pleasant, helpful, and professional. She took only a few minutes to complete the purpose of my call. I thanked her profusely and told her she deserved a raise! Please thank her again for me. Everything I required has been accomplished.
I was over.55 when I started with AAA Life. Reasonable rates — much much less than AARP. Excellent and quickly responding customer service. When I have called with questions or policy changes they respond thoroughly and clearly letting me know exactly what I needed to do to complete my tasks.
Alexandra from Livonia, MI was my representation to discuss my parents account. Was on the phone for 45 minutes and on hold most of the time. I understand having strict policies for customer protection but she was rude and difficult to deal …
I was declined coverage literally because I was following CDC recommendations at the time of delaying non-urgent medical care (postponing an exploratory MRI that would have required me to go to the hospital). …
Thank you AAA for connecting me with awesome towers! Please take the time to ensure that AAA’s customer service is up to par, it doesn’t feel good being a paying customer and the representative that’s suppose to help rescue you, make you feel worse than the position you were in before the call 🙁
AAA is there for me through all of life’s ups and downs. Road side service so I’m never alone, trip planning for recreation, and now with the passing of my partner of 30 years, you are there to ease the financial burden. Without AAA life …
My father passed away a couple of years ago, and he left annuities for all of his kids. I am supposed to receive this money twice per year. AAA has refused to send the money to me this April. It is now 3 weeks past due. I’ve called …
All of the associates that I talked to on the phone express to me a very heartfelt sympathetic attitude when they became aware of my wife’s passing. Knowing that somebody cared about my loss helped me to deal with the trauma I was experiencing. I felt that I wasn’t alone in my grief. I am forever grateful to them.
I have been with this company for 15+ years.
I have had no issues with them whatsoever. When I have had reasons to call the main office, to inquire about my account, the level of professionalism was outstanding. Plus, all of their answers were presented in a very helpful straightforward manner.
All went well with the customer service person. I had called to change the beneficiary on the life policy but could not over the phone because the software that you have did not have sufficient space to input data for a trust designation. …
I have found AAA Life Insurance Company to be extremely helpful, professional and most important–nice. When I call them to make a payment they are right on the ball and I am on the phone less then 10 minutes. I am very happy and at peace knowing that my heirs will be taken care of.
They are the worst company for life insurance. I have had a policy for years with them that is extremely expensive and keeps going up. Then last year I had a rep call from AAA stating I needed to get a different policy. So far after 6-7 …
This company presents a limited view of their product. Once we received the policy, it was a balloon policy with costs skyrocketing as you got older. The long term costs of this policy is outrageously high for what is offered. …
I have been a Triple A member for years & always thought their purpose was automobile related~~Not so! They have branched out into other fields. Not only have they taken on RMV duties, they now have Life Insurance. At my age & with certain …
Very professional agent who handled my requests for changes in my policy. I am very pleased with AAA Life Insurance and happy I made the decision to go with this company.
My experience with AAA Life has consistently been great! Always nice to speak with excellent competent well-trained client services representatives who “know their stuff” and execute everything with perfection! They all deserve a shout out! Thank you for providing this valuable professional service.
I have travel coverage insurance. Getting a hold of customer service was an exercise in patience, a lot of patience. Once I spoke with a rep, she was very helpful. That was a good experience. However, I requested a copy by mail of my …
AAA life insurance has been top notch. Affordable rates for a Term Like policy. No hidden fine print such as limited payout for the first two year. The customer service is great. I called to verify policy details and the claims …
My monthly payment was on a credit card. This card was canceled due to a fraud on this card. When I was contacted by AAA, I explained what was going on and gave them information on a new credit card. There was a small charge due to my …
I had this accident insurance policy for five years but never used until I fell and fractured my femur in 3 places. After returning home from hospital, remembered the policy and called. At first they said would take 4-5 weeks to get claim …
(Translated by Google) That’s ok
(Original)
Ok banget
They the worst
Good
Excellent service.
Great life insurance
Outstanding Company enjoy working with
The young lady figured it all out for me
Unable to connect with any helpful person.
Very positive and professional experience.
Scammers
Outstanding customer service.
Nice service that I got it. Thanks again.
EXCELLENT CUSTOMER SERVICE
KNOWLEDGEABLE
SINCERE ABOUT CUSTOMER NEEDS
Very affordable and reliable.
Customer was fast. Factual and friendly
Long wait, staff person had very little knowledge about travel guides, maps etc.
Simple application process over the phone, reasonable rates.
Rates are reasonably-priced for senior citizens.
The person I spoke with was friendly and helpful.
Junk mail senders, they will fill your mailbox full of there junk mail, stay away from me, I did not ask for your stupid junk mail!-stay away!
She was a kind response lady thank you .
Be sure to black out your address, write RTS on envelope and drop in mail box at your local post ofice
No waiting on phone. Fast service; did exactly what they said they would do.
Things went very good AMD easy to supply for INS.
Consistently reliable in support, professionalism and customer care!
The service was good and the problem was resolved quickly
It was great to talk with a person that I could understand.
Still waiting for my requested copy of the policy. Was supposed to be e-mailed and direct mailed to me.
AAA is a great and very easy Life Insurance Company to work with.
AAA Life Insurance was just what I needed, and sign-up was easy.
All the paper in the junk mailings can cook an entire meal when used as a campfire — except that the treated paper might be hazardous to your health and the environment. (Studies need to be done.)
Staff was professional, friendly and very helpful. They listened to what i said, and responded appropriately.
Been getting annoying life ins offers, that I NEVER REQUESTED AND THEY KEEP COMING. I GUESS WILL HAVE TO CALL OFFICE MANAGER OR AAA HDQS TO HAVE THIS STOPPED. HIGHLY ANNOYING. 😤😤😤 …
Great customer service from being greeted as we walked in the door. Quick help from a representative to a warm good bye from the gentlemen at the desk. 👍 …
Andrew was super helpful, kind and knowledgeable!
Thank you for making our phone conversation easy !
AAA always gives excellent customer service, however, their wait time is terrible.
Very pleasant and courteous. Most helpful in handling my transactions. Thank you!
The agent was able to research my information and transfer my policy with no problem.
First phone call. On hold 20 minutes. Hung up on. Second phone call.
On hold 15 minutes. Ridiculous.
I live the customer service each and every time I call to pay my bill. Very pleasant and fast service
It was very easy to work with AAA life insurance. Person was very helpful and knowledgeable.
I called about my annuity and the person I spoke to was very nice and answered all my questions to my satisfaction. I was very pleased with the personal, professionalism. Thank you
Service was quick, thorough and professional. Agent was very knowledgeable.
I can’t get an agent to return my numerous calls and messages. I have paid, in advance, 166.32. I need to speak with someone ASAP
AAA rep was helpful, respectful and curious. Those are the things I look for as a senior citizen in any one trying to help me. Thank you very much.
Great company to do business with. I have an excellent premium rate and excellent service.
Super easy to get a life policy at 60, also at a reasonable price! Thank you AAA Insurance and Steve Vinkler.
AAA term life insurance rates are very noncompetitive with others (e.g. AIG). Their whole life insurance makes no financial sense whatsoever (unless you plan on dying soon after you get the insurance.)
My request was taken care of immediately. Representative was very accommodating.
Customer Service personal was awesome and took care of my billing issue quickly.
Misplaced my policy. Called and spoke with a very amiable and delightful youn lady, Tabatha, who quickly pulled up my policy. She said a replacement copy would be out right away.
The staff member that I talked to was very good with getting the information I need for your life insurance and understanding and also getting copy sent to me so everything was taken care of so far
The lady that assisted me in setting up my new accident policy was very well informed and was able to answer all my questions and make recommendations that fit my desired payment schedule.
CSR was helpful, knowledgeable, and efficient. Made a payment and got recurring payments established.
They say easy to apply, and three short health questions to determine your approval. This is NOT TRUE. I answered the questions positively and was still declined. Now I have a negative life insurance rejection on my record. This is …
I requested a designation of beneficiaries and was immediately responded with the information to help complete by living trust.
Great insurance never had a problem with them all the years that have had AAA, Now I switched to USAA because the price is a lot cheaper, but AAA is still the best when it comes to road side assistance
They are denying people who been prescribed an inhaler. My wife was denied. The have a fine print to obtain your information on medical, prescription, financial status, crimanl history and driving record. Once you sign they will look into your pesonal records. They stated they just started doing this. Go some where else please…..
They want you to pay almost $500.00 a month for $300,000.00 coverage. We have 3 times that amount for only $25.00 a month. I returned their application. NO thanks. I just don’t feel like paying for AAA’s yacht, their CEO bonuses, and …
AAA Life is not focused on customer information protection. Just received a letter telling me of the different ways they share my personal information. They outlined 6 different ways they share information with others. 4 ways they don’t …
This has got to be the worst life insurance I’ve ever dealt with!
I hope you read these comments before making a decision on purchasing this company. …
I would not bother applying for insurance from this company. The application process takes much longer than they represent. Most significantly, to me, it seems they really do not want anyone middle age or over. I am 55 and in very good …
Short wait for service. My problem was resolved quickly and pleasantly. I’m glad I have AAA Insurance.
I love Tripple AAA they were experienced and very customer services friendly. I had no problems when applying for different coverage home- life etc. So Thumbs up 👍🏿 AAA. …
Called with an unresolved Issue 2 months ago. until today it still remains unresolved. All of my follow up calls I received brush off response which allowed the Person to get off the call and move to the next call.
I never requested info from this company. They send huge packets of “information”, complimentary mailing labels…all junk that I don’t want. Each envelope (larger than 8.5 x 11) is filled with at least 7 pages of stuff. It’s a huge waste …
I love AAA the service is excellent I love that they remind u in advance about the payment is coming up soon and always let u know if u want to get more coverage u can anytime u want to I’m a very happy client keep up the good work.
I had purchased some insurance and changed my mind about get covered.so I cancelled it and my refund was redeposit to my account in a timely manner.I think AAA is the best company I have ever seen so far in many years.I rate them a 5 star .
Barb was most pleasant, helpful, and professional. She took only a few minutes to complete the purpose of my call. I thanked her profusely and told her she deserved a raise! Please thank her again for me. Everything I required has been accomplished.
I was over.55 when I started with AAA Life. Reasonable rates — much much less than AARP. Excellent and quickly responding customer service. When I have called with questions or policy changes they respond thoroughly and clearly letting me know exactly what I needed to do to complete my tasks.
Alexandra from Livonia, MI was my representation to discuss my parents account. Was on the phone for 45 minutes and on hold most of the time. I understand having strict policies for customer protection but she was rude and difficult to deal …
I was declined coverage literally because I was following CDC recommendations at the time of delaying non-urgent medical care (postponing an exploratory MRI that would have required me to go to the hospital). …
Thank you AAA for connecting me with awesome towers! Please take the time to ensure that AAA’s customer service is up to par, it doesn’t feel good being a paying customer and the representative that’s suppose to help rescue you, make you feel worse than the position you were in before the call 🙁
AAA is there for me through all of life’s ups and downs. Road side service so I’m never alone, trip planning for recreation, and now with the passing of my partner of 30 years, you are there to ease the financial burden. Without AAA life …
My father passed away a couple of years ago, and he left annuities for all of his kids. I am supposed to receive this money twice per year. AAA has refused to send the money to me this April. It is now 3 weeks past due. I’ve called …
All of the associates that I talked to on the phone express to me a very heartfelt sympathetic attitude when they became aware of my wife’s passing. Knowing that somebody cared about my loss helped me to deal with the trauma I was experiencing. I felt that I wasn’t alone in my grief. I am forever grateful to them.
I have been with this company for 15+ years.
I have had no issues with them whatsoever. When I have had reasons to call the main office, to inquire about my account, the level of professionalism was outstanding. Plus, all of their answers were presented in a very helpful straightforward manner.
All went well with the customer service person. I had called to change the beneficiary on the life policy but could not over the phone because the software that you have did not have sufficient space to input data for a trust designation. …
I have found AAA Life Insurance Company to be extremely helpful, professional and most important–nice. When I call them to make a payment they are right on the ball and I am on the phone less then 10 minutes. I am very happy and at peace knowing that my heirs will be taken care of.
They are the worst company for life insurance. I have had a policy for years with them that is extremely expensive and keeps going up. Then last year I had a rep call from AAA stating I needed to get a different policy. So far after 6-7 …
This company presents a limited view of their product. Once we received the policy, it was a balloon policy with costs skyrocketing as you got older. The long term costs of this policy is outrageously high for what is offered. …
I have been a Triple A member for years & always thought their purpose was automobile related~~Not so! They have branched out into other fields. Not only have they taken on RMV duties, they now have Life Insurance. At my age & with certain …
Very professional agent who handled my requests for changes in my policy. I am very pleased with AAA Life Insurance and happy I made the decision to go with this company.
My experience with AAA Life has consistently been great! Always nice to speak with excellent competent well-trained client services representatives who “know their stuff” and execute everything with perfection! They all deserve a shout out! Thank you for providing this valuable professional service.
I have travel coverage insurance. Getting a hold of customer service was an exercise in patience, a lot of patience. Once I spoke with a rep, she was very helpful. That was a good experience. However, I requested a copy by mail of my …
AAA life insurance has been top notch. Affordable rates for a Term Like policy. No hidden fine print such as limited payout for the first two year. The customer service is great. I called to verify policy details and the claims …
AAA Life Insurance people are Professional and
Polite. This is rare in today’s environment to say the least. They are well informed and up to the …
My monthly payment was on a credit card. This card was canceled due to a fraud on this card. When I was contacted by AAA, I explained what was going on and gave them information on a new credit card. There was a small charge due to my …
I had this accident insurance policy for five years but never used until I fell and fractured my femur in 3 places. After returning home from hospital, remembered the policy and called. At first they said would take 4-5 weeks to get claim …