Maps, tour book pick ups is why I come. Look at the travel gear I might need😉
As much as I love downtown, hate the traffic to get here and back home. …
This company violate its membership when you make a complaint if you have any intentions of making a complaint against AAA do not because they will not service your vehicle and they will make a lie up of why they did not serviceyour vehicle and then they will try to have a membership committee review your status and then terminate you
They are able to help you when you have car problems on the road and they do a great job setting up road trips for where ever you want to go traveling 👍 …
I don’t know if I’m on the right website. I would like to commend my Triple AAA guy, Walter, who went above and beyond and helped me in a physical emergency.
What a joke, we have a family plan we’ve paid for years and the one time I needed them they wouldn’t pick up my vehicle because I wasn’t with the car. Will defiantly cancel membership after this year.
The representative Susan Braun was very rude. Representative mentioned they were having health problems. That is not my concern and that person should have stayed home.
AAA is located right on the corner in one of the most convenient locations downtown. AAA representatives can help you with all your AAA needs. You can make payments at this location. They were most helpful. AAA is a necessary resource. I recommend it.
We found a great passport holder that is going to double as a mobile carrier. Friendly office for travel support, including Maps and a good selection of luggage, accessories (like plug adapters, neck pillows) and a few travel games (non-digital). Open to public as well as AAA Members.
This location is filled with a wealth of experienced, knowledgeable, friendly staff. Memberships, maps, tour books, trip tiks, travel agency, passport photos, and insurance can all be found in one place. They offer great member discounts …
I wish i could give zero stars. AAA is horrible, customer service is a total joke. They tell you your tow truck will arrive and it never does, then they lie and play games, then laugh about it when your totally inconvenienced by their …
Waited a whole 2 hours for a tow truck to never show up, then all the sudden they were telling me my call was never made even though I had a confirmation number. Super unreliable and will never use them again.
I found it t be a very helpful place, with, just a couple of snafu’s, they just have so, many damn, member ship level s that you don’t know which one is right for you.
Been waiting 3 hours so far this Saturday morning. First called at 7:30. No weather issues so why so long? On the main drag of St. 125 in Cherry Grove. …
I needed a company that can keep me safe if my automobile stops working. So I decided to join AAA. Haven’t had to use it, but is nice to know I can get a tow, a tire fix, or a gallon of gas if needed. Like any insurance Yes it costs to …
They provide good service until you try to leave. I was encouraged to re-sign up for my membership by an agent even though I told her that I likely won’t need it. She told me that if I sign up and I decide to cancel, I will get a refund. …
Seems like every person waiting on a tow is 2 hours. It’s crazy they leave people on the highway for 2 hours all day long. No one can leave the keys they have to stay on the dangerous highway for 2 Plus hours. Seems safe
Stay away from Triple A. It’s safer not to have roadside assistance than having them. Two weeks ago we had a flat tire in WV. We became members and paid for same day service. Total $97. Well, they told us that a car with a mechanic was on …
Rude dispatcher. Their driver was texting and driving and no one would patch me through to the garage so they could at least talk to the driver about the issue. I will NOT renew my membership!!!
Dispatch provides no communication to their drivers and said we would get a discount if we used a repair show affiliated with them – the discount was all of 1% (that’s generous. It was about $300 and we received a $5 discount). …
Absolutely horrible service. My car is broken down at home and they refuse to do it “due to the weather”. Today is Tuesday. It snowed on Friday and it has been 40 degrees since then. I will never renew my membership to this horrible service.
We met with Kathy (Cathy?) Who provided us with maps, a triptick and an EZ Pass and sent us on our way with cold bottles of water. Everyone in the office was friendly and attentive.
I’ve sat near a busy highway one exit from a bisy town for 3.5 hours waiting for AAA! I had an estimate of 5:03pm and then was told they can’t find me a driver and will call me when they do. I paid for Premier membership to avoid sitting stranded alone in a dark parking lot but here we are ladies and gentlemen! Don’t waste your money!
On Monday, May 2, while away from home I had a flat tire. I called AAA and within 2 hours I had a very competent, kind, courteous gentleman replace the tire. Thanks again.
I will not be renewing my membership of 28 years because you had no units available after 3 hrs sitting on expressway and then refused to pay the fuel charges for something that wasn’t my fault. Horrible customer service now days. I was …
I can’t say enough about the help and professionalism shown by Brad Underwood. My 4 year old daughter and I broke down in downtown Cincinnati on our way to FL. I was unfamiliar with the area and not having any luck finding a place to get …
I will just say this AAA has always helped professionally and I have been a premier member for a few years and have never regretted it until today’s renewal and am informed I can no longer be a premier member because I used all my allotted …
My drive shaft broke in October 2021. I didn’t want to push vehicle home even though I was 2 blocks away and I was alone. A 1992 chevrolet silverado.My driveshaft broke but the truck was able to roll. I called you guys and your driver …
When our car broke down, we received very quick and professional care especially from James R. who towed our car. He was communicative, friendly, and made sure we were well taken care of during this time of uncertainty. Thank you James!
Was helped by a great tow-driver. He was knowledgeable about what was wrong with our car, worked quickly, helped us find the closest mechanics, was pleasant to speak with, and was extremely kind. I didn’t catch his last name, but his first name was Paul. Thanks again for all the help!
AAA changed my battery in a Burger King parking lot today. It has a 3-year no questions asked replacement warranty and a 6-year warranty. The old battery died from old age. They also tested my alternator and connections, etc. …
Stopped in to prepare for passport renewal. This location is easy to find and the staff is very helpful if getting the required photos and paperwork needed. Also able to accommodate travel, varieties of insurance and much more. Nice inventory of travel supplies if you are looking for specific items.
ha
Rapid response
Terrible company
Right on time
Good service
Good Service
Worst communication
Knowledge staff.
Cruise planning
Awesome
Great breakfast
It was great
TRIPLE A WHAT CAN I SAY!?! 👍 …
Worth every penny!
Cool entryway
They gave me.wrong information
Very nice and helpful
Great business
Friendly people with a ton of knowledge.
Consistently professional, efficient, very helpful
Always a good idea to have AAA
No obe answer the phone
Best in market anyone should be menber
Good thank you
Spent money I didn’t plan on spending
Very helpful, easy parking.
Love my new classic membership
You would do better to visit the offices.
Great place great people to deal with.
Always a friendly place, easy to get help
My son works for AAA so I dropped him off at work
You guys are great wouldn’t settle for less Thank You
Came and handled their business with great satisfaction
I wasnt at this place
Representative was friendly, knowledgeable and was able to answer my question
For inexpensive eats very good. A bad meal is very rare.
They failed to send my triptik in time for my trip.
They book my vacations every year,excellent job
Joined and was able to use my membership immediately.
Easy parking, and great, inexpensive passport photographs
Very disappointing. Always thought they very reputible. I do not recommend aaa…
AAA is the best thing that ever happened to a car owner.
It was efficient quick you didn’t get out
Thank you so much for the help! I gave the number to a caregiver so he can get help
We get their family bundles frequently. We are pleased with them.
Very good I was very please will come back again food good very nice place people great
Great service, friendly and knowledgeable customer service! Thank you
Outstanding customer service
Maps, tour book pick ups is why I come. Look at the travel gear I might need😉
As much as I love downtown, hate the traffic to get here and back home. …
No agents for car insurance at this location
This company violate its membership when you make a complaint if you have any intentions of making a complaint against AAA do not because they will not service your vehicle and they will make a lie up of why they did not serviceyour vehicle and then they will try to have a membership committee review your status and then terminate you
Great service but way too expensive as far full coverage insurance goes,$238 a month vs $88 from progressive.
They are able to help you when you have car problems on the road and they do a great job setting up road trips for where ever you want to go traveling 👍 …
I don’t know if I’m on the right website. I would like to commend my Triple AAA guy, Walter, who went above and beyond and helped me in a physical emergency.
What a joke, we have a family plan we’ve paid for years and the one time I needed them they wouldn’t pick up my vehicle because I wasn’t with the car. Will defiantly cancel membership after this year.
The representative Susan Braun was very rude. Representative mentioned they were having health problems. That is not my concern and that person should have stayed home.
I was very impressed with the service my car was repaired in 2 hours.the staff was very friendly and professional. Would highly recommend.
AAA is located right on the corner in one of the most convenient locations downtown. AAA representatives can help you with all your AAA needs. You can make payments at this location. They were most helpful. AAA is a necessary resource. I recommend it.
We found a great passport holder that is going to double as a mobile carrier. Friendly office for travel support, including Maps and a good selection of luggage, accessories (like plug adapters, neck pillows) and a few travel games (non-digital). Open to public as well as AAA Members.
This location is filled with a wealth of experienced, knowledgeable, friendly staff. Memberships, maps, tour books, trip tiks, travel agency, passport photos, and insurance can all be found in one place. They offer great member discounts …
My tow truck guy was wonderful! He was friendly, helpful, and funny! It’s tough when your car is down, but this guy made it better! Thanks, AAA 😊 …
I wish i could give zero stars. AAA is horrible, customer service is a total joke. They tell you your tow truck will arrive and it never does, then they lie and play games, then laugh about it when your totally inconvenienced by their …
Great Customer Care. First responders are appreciated at AAA. I received excellent service from Kathleen, She is much appreciated, Kudos!
Great people! Mike the supervisor is a wonderful guy! The man doing my tire was so professional! Thank you!
Wife called for a tow yesterday around 12:30pm with an estimated pickup time of 8pm, its 8AM now with no pickup or updates.
Waited a whole 2 hours for a tow truck to never show up, then all the sudden they were telling me my call was never made even though I had a confirmation number. Super unreliable and will never use them again.
I found it t be a very helpful place, with, just a couple of snafu’s, they just have so, many damn, member ship level s that you don’t know which one is right for you.
Been waiting 3 hours so far this Saturday morning. First called at 7:30. No weather issues so why so long? On the main drag of St. 125 in Cherry Grove. …
I needed a company that can keep me safe if my automobile stops working. So I decided to join AAA. Haven’t had to use it, but is nice to know I can get a tow, a tire fix, or a gallon of gas if needed. Like any insurance Yes it costs to …
They provide good service until you try to leave. I was encouraged to re-sign up for my membership by an agent even though I told her that I likely won’t need it. She told me that if I sign up and I decide to cancel, I will get a refund. …
So helpful with purchasing tickets to the Newport Aquarium, and reserving our admission time.
Seems like every person waiting on a tow is 2 hours. It’s crazy they leave people on the highway for 2 hours all day long. No one can leave the keys they have to stay on the dangerous highway for 2 Plus hours. Seems safe
Stay away from Triple A. It’s safer not to have roadside assistance than having them. Two weeks ago we had a flat tire in WV. We became members and paid for same day service. Total $97. Well, they told us that a car with a mechanic was on …
Rude dispatcher. Their driver was texting and driving and no one would patch me through to the garage so they could at least talk to the driver about the issue. I will NOT renew my membership!!!
Dispatch provides no communication to their drivers and said we would get a discount if we used a repair show affiliated with them – the discount was all of 1% (that’s generous. It was about $300 and we received a $5 discount). …
Absolutely horrible service. My car is broken down at home and they refuse to do it “due to the weather”. Today is Tuesday. It snowed on Friday and it has been 40 degrees since then. I will never renew my membership to this horrible service.
My Son waited from 11:30pm to 7:10 am for a tow last Saturday night.
This is unacceptable.
He is a valued member. …
We met with Kathy (Cathy?) Who provided us with maps, a triptick and an EZ Pass and sent us on our way with cold bottles of water. Everyone in the office was friendly and attentive.
I’ve sat near a busy highway one exit from a bisy town for 3.5 hours waiting for AAA! I had an estimate of 5:03pm and then was told they can’t find me a driver and will call me when they do. I paid for Premier membership to avoid sitting stranded alone in a dark parking lot but here we are ladies and gentlemen! Don’t waste your money!
Got the car towed to my house but it was 24 hrs late and they sent me a message saying the car had been dropped off so I had to call and track it down
They don’t give u the help u need at all thats why I canceled my membership.
Tried calling there about 1 of there drivers and received the run around from several different people….very poor customer service
On Monday, May 2, while away from home I had a flat tire. I called AAA and within 2 hours I had a very competent, kind, courteous gentleman replace the tire. Thanks again.
I will not be renewing my membership of 28 years because you had no units available after 3 hrs sitting on expressway and then refused to pay the fuel charges for something that wasn’t my fault. Horrible customer service now days. I was …
I can’t say enough about the help and professionalism shown by Brad Underwood. My 4 year old daughter and I broke down in downtown Cincinnati on our way to FL. I was unfamiliar with the area and not having any luck finding a place to get …
Larry is the absolute best! Car places can be sketchy but he definitely knows what he’s doing and I very well trust him with my volkswagon (:
I will just say this AAA has always helped professionally and I have been a premier member for a few years and have never regretted it until today’s renewal and am informed I can no longer be a premier member because I used all my allotted …
Mike was extremely helpful. Nice store had many items for sale. Park in their lot, the garage for free. I didn’t know.
My drive shaft broke in October 2021. I didn’t want to push vehicle home even though I was 2 blocks away and I was alone. A 1992 chevrolet silverado.My driveshaft broke but the truck was able to roll. I called you guys and your driver …
When our car broke down, we received very quick and professional care especially from James R. who towed our car. He was communicative, friendly, and made sure we were well taken care of during this time of uncertainty. Thank you James!
Was helped by a great tow-driver. He was knowledgeable about what was wrong with our car, worked quickly, helped us find the closest mechanics, was pleasant to speak with, and was extremely kind. I didn’t catch his last name, but his first name was Paul. Thanks again for all the help!
AAA changed my battery in a Burger King parking lot today. It has a 3-year no questions asked replacement warranty and a 6-year warranty. The old battery died from old age. They also tested my alternator and connections, etc. …
Stopped in to prepare for passport renewal. This location is easy to find and the staff is very helpful if getting the required photos and paperwork needed. Also able to accommodate travel, varieties of insurance and much more. Nice inventory of travel supplies if you are looking for specific items.