AAA Alabama provides top quality Road Service, Travel Services, Insurance Services and related products and services. Visit the local branch for maps, passport photos, theme park tickets or to book a trip. AAA Travel is the largest leisure full service travel agency in North America. When you plan your trip with a AAA Travel Specialist, you know you are in expert hands. AAA Travel can arrange a cruise, vacation package, escorted tour, Disney package, honeymoon, group travel, hotel or resort, car rental or international driving permits. We make sure you get the best price possible, with our Best Price Guarantee. AAA Insurance offers a wide variety of insurance options, including auto, home, life, motorcycle, boat, and RV.
| Thursday | 9AM to 6PM |
| Friday | 9AM to 6PM |
| Saturday | 9AM to 2PM |
| Sunday | Closed |
| Monday | 9AM to 6PM |
| Tuesday | 9AM to 6PM |
| Wednesday | 9AM to 6PM |
2400 Acton Rd, Vestavia, AL 35243
(Translated by Google) Good place
(Original)
Buen lugar
I started at 7:05 am to get my car towed with two flat tires. It is now almost 2 pm (7 hours) and my car has still not been towed. For over 17 years I have been a paying member of AAA. I had “upgraded” even to a higher service. Seems what I was paying for meant nothing. They were definitely not there when I needed them.
Very helpful
Very helpful
Friend staff
Good service
Helpful staff
Very helpful!!
Very helpful
It was Good..
Not so good
Agree
Very quick to respond!
Doug Edwards is the man!
Great team of employees
I love AAA
Great and quick service
Great customer service!
Genuine and professional! Thank you.
A very good plan to have
Best Trip Ever!!!
good Road side assistance. Travels assistance club
Get Your Automotive Keys Made Here
They got there in 25 minutes 😷😊😷 …
Love these guys & their services!
Everyone should be a member. You just never know.
Great service chairs not comfortable
Extremely disappointed with AAA TRAVEL IN BIRMINGHAM.
Extremely, Friendly, Helpful, Efficient Service.
You need this cause it adds to your insurance need its a back up
Get all triple AAA at united towing & transport
Was in and out in under thirty minutes with my international drivers license.
Always had good service
I love AAA my whole family has AAA
AAA Will SAVE YOUR DAY!!! Great Job Guys
Very friendly and helpful, took care of all my needs.
Was able to get maps and information about our upcoming trip
Opportunity to learn more about safe and defensive driving practices.
Good maps and tour books for members. Usually no wait.
Did an excellent job!! Right on time in the mist of rain. 🙂
Sonja Long was extremely helpful and courteous. Gave good service.
Great plan and service even though. I didn’t get the service at that time.
Thanks for hosting the popup for TSA clearance..
Very helpful when getting out trip ticks for leaf viewing in West Virginia!
Super friendly staff Is very attentive!
Triple A is THE best car/truck service in the industry.
The driver Cory was great he did his job plus more thank you Cory
Got international drivers permit today, super fast, super easy! Very friendly and helpful staff.
Went for passport photo. I am a AAA Member and they provided Prompt service.
They did an awesome job planning our family cruise. All we had to do was go make memories.
Went for Sam’s Christmas dinner at
AAA today !! Got to see some good friends, talk a little and eat some good food too !!!
Love my discounted movie tickets and publications and my agent planned an amazing Disney trip. Ty AAA!
They DO NOT respond to emails.
Update: They do respond to emails… maybe after reading my star grade
I have been sitting in a parking lot for 4 hours and when I called several times the answer is we can not give an eta. I will not be renewing my membership
The wrecker employee was very nice and fast with the car and making us comfortable with the the situation thatweI was in
Wow. I cannot express the amount of rudeness I experienced from Ginger Stacy. She promised to stand by the trip insurance she sold months ago and help if a cancelation was needed. When called back to cancel the cruise she said, I’m not …
I always shop at AAA before booking any of my trips to see who has the better deal. This company is a lot more than just road side service.
My wife Suzanne and I are celebrating our 40th Anniversary as well as her “significant” birthday with our best friends on a 3-week Mediterranean and transatlantic cruise this fall. Sandy Marks arranged our entire trip and we are so pleased …
Friendly and helpful people, but it’s hard to visit the office without being sales pitched about their services every time you enter.
I accomplished what I needed to get done there but it was tough going at first. I found the receptionist a bit unfriendly. She didn’t seem to be too knowledgeable in her job but I maybe wrong. After that, we were able to get what we came for, i.e., road maps.
The best AAA I’ve been to lately…She’s a sweetheart!!! ( the one that helped me out)
I joined AAA because of the travel agency end of it although there are some nice benefits as far as automobile assistance as well. I found the agents to be very helpful and friendly.
Haven’t used them yet but others who I know have and they are very convenient and a must have in car emergencies. They help pretty fast and make sure what ever emergency your in that you’re helped to their fullest capability
My truck broke down. Tires rims were stolen. Talked to a AAA manager, she told me they don’t TOW vehicles with wheels.
So, I went to ” pull a part” gathered wheels and tires mind you, were cheaper than calling another co. to have vehicle towed
It was good. We went to take pictures for our passports. It was fast. We were there less than 15 minutes and everyone was nice.
Always get good deals here, as well as great auto car services like towing. We only buy our movie tickets here never at the theatre..unless it’s bargain matinee. They are undergoing renovations last time I was in (a week ago).
They lure you in with cheap rates and triple them within 4 years. They increased my homeowners and auto insurance over $4,700 in four years with zero claims filed. Screw AAA! They also do not participate in the the insurance database that …
Janice has done and amazing job helping us plan a trip during this pandemic! We can’t wait to get home to tell her all about it. If you’re looking to travel and want some help getting the plan together, look her up!
This was a great visit as I was changing my insurance provider. The service was cordial and on point. Everyone was friendly and quite knowledgeable. I left there feeling as if I was enlightened. I would refer this company to anyone, even a kid with a play car. Lol.
Thanks to AAA for ruining my insurance history and causing my future premiums to be at an all time high. They cancelled my policy on multiple occasions from the looks of it and let me drive around uninsured risking myself and others around …
My truck broke down and I have aaarv pluse, I call them and go through there procedures and I tell them I I’m towing a small utility trailer and they say it’s not covered and ill have to get another wrecker to tow it because its not …
I was with this company for about 39 years and I was switched to the Alabama office but didn’t receive renewal notice on time and it was cancelled. I had locked my keys in my car and called for service for help only to find out about it …
2 friends and I took the Senior
Safe Driving all day class. Third time in 9 years. The class and instructor are very good. I always learn something new. …
I tried to create my account on virtual AAA
I’m very frustrated. I could not get it done after 3 hours. I am a premier member and have been for years. I tried to call Birmingham office in hopes of talking …
AAA has came through for me time and time again. I’ve locked my keys in the car numerous times and they are right there to help keep me moving. Thanks AAA. Very friendly assistance.
Everyone there was friendly and helpful. Made plans for a future trip and even won a prize. What fun. They have awesome discounts and wonderful free information. So glad I joined AAA and I have their insurance too.
We signed up for AAA thinking they would be the best roadside assistance company. They are not. My husband had a dead battery in 17 degree weather late at night in front of a closed store. They told him 45- 60 minutes ….then 20-30 minutes …
We waited for close to four hours on side of road for service. We were in a heavenly populated area and talked to AAA 3 different times with no success. We were promised 2 times we would be called back but that did not happen. Our son drove …
AAA’s “Legendary Service” but they have an “Approved Auto Repair Program” where the program is biased for the auto shops, when they choose to rip you off. …
Called aaa because I needed a battery on Sunday they never showed up or called back
I have bought 2 brand new battery’s from tripple aaa this year. They put both battery’s in both of my vehicles. The battery’s stay dead. I took both of my vehicles to the dealership to get them check out for alternator or starter and to …
Changed term of contract on the fly while I was broke down on the side of the road, and refused to tow the same truck they’ve towed several times!!!!!
We have had AAA Roadside for 30 years. Fortunately we have not needed towing but a few times
Tonight & about 4 years ago, we needed towing. No one showed up to tow & no “progress calls” were made to us. We will be cancelling!
2 service calls in 2 days eta missed on the first call second call well let’s just say I’m still waiting
I had a vehicle issue in Nashville last month and called AAA. They told me it would be a three hour wait for a tow truck. I called and got a truck on my own. I cancelled this AAA membership.
I love AAA! I have had it for 27 years. Superb service!
I have been waiting on AAA for 5 hours in Atlanta with a flat tire. 😡. They never came !!!🤬🤬
A guy came over to help my daughter change it. …
I never had a problem with triple A they always come before time i had to call them for my daughter twice each time was a success first time Austin came out very friendly respectful young man second time Tommy came out it was a success Thanks guys
Just got serviced for a flat tire. Technician Shane Hoeffler did a great job. Arrived promptly and pumped up the tire and patched it. Saved me a trip to a tire shop. Highly recommended.