We’re always with you thanks to our 24-hour Roadside Assistance. If you need to jump or replace your battery, unlock your car or fix a flat tire, we can help whether you are the driver or a passenger.
| Thursday | 8:30AM to 5:30PM |
| Friday | 8:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
1000 Aaa Drive, Lake Mary, FL 32746
(Translated by Google) How can I apply for cleaning in this building?
(Original) …
Proffessional place
Excellent place
Good service
Wonderful Company
Great dervice
I work here
Fast service!
So helpful.
Professional representatives
Positive place
Nice working place
Quality coffee!
Best place to work
Sad
good
Worry Free Travel
Great
Awesome
Helpful
Bad cafeteria food
Great service.
Branch and Cafe on site
International drivers license
Thanks for always being there.
Great place to work
Large office, full service
Awesome employment opportunities
Looks like an Office from NASA!
Best place to work there
Could place for a break up.
Very professional loved it
Not many options via employment
Ot was fun great service
Great people and great association!
Did not have the person there to help us
This company is a P.O.S. and hates veterans.
The company is outdated and in need of a huge overhaul
I work there… Great company!
Fast, Friendly, Courteous ~ Thank you!
Great service and knowledgeable staff
Nice building workers not so much.
Nice place but not much information
Great customer service and insurance…
Decent service. Used to be way better.
Met some Wonderful people and got some Great information
Beautiful building. Check out the cafe for sure.
Staff was really super nice and very helpful.
Beautiful Course. Great place to be a member!
Stopped in to get some information. Person was courteous and knowledgeable.
Very clean building, very friendly people, and very helpful.
They were helpful in getting to an event with tickets
I love AAA, so many wonderful benefits.
Process achieved as told by rep
Came here for a conference. The building is beautiful and the staff are very courteous.
Been a member for over 35 years, never let me down
Employees are professional and helpful
Parking terrible handicapped spaces far from building entance. They should know better
Great hospitality well spoken understood everything courtesy excellent 😆Mr Mario Paton great agent …
They have maps, but offer no help with travel options or advice.
Not just this particular location, love the company overall! Great place to work!
They’re fast and right on time you can’t believe how fast they are
The building is impressive and all of the staff I interacted with was friendly and very helpful.
Beautiful building. Easy to get to. Helpful staff! Highly recommend!
At the national headquarters, enjoy quick and courteous service. Recommended.
Have YOU tried calling corporate lately?
Hubby got a international driver’s license from here. Very quick and friendly
Very clean nice building. Everything you need is right there upon entrance.
Why are AAA call center representatives asking members personal/private health information?
Prices are really high right now. The service is good, but prices are really rough.
Wanted to buy some member discount tickets. But system was down. Helpful staff
Awesome service that you can’t live without.
There great. Get you some.
Very helpful and attentive.
Their subcontractor arrived earlier than expected and quickly finished the job
How many caucasions have had homeowners policies cancelled 1 to 2 months following closing on a home purchase?
I been waiting since 330 its 8 pm bc the stupidity of AAA workers and their management!! Im alone in a parking lot its dark… are you serious!!
They were very helpful. I do miss that they do not carry travel products any more, ex: bags, etc
I worked there. Very strict managers. Can only go to bathroom during breaks. Train you bladder people or get written up.
When you have to go an AS A office for memberships or membership renewal or to plan a vacation, this is the one you need to go to!! The staff here are friendly and extremely helpful!! 🙂
Loved it
Leave matts offroad alone. He certainly doesn’t deserve the harassment.
AAA provides great service. The printed maps are very useful. I like the AAA app.
I called to schedule roadside service and was transferred correctly.
Never got to talk to anyone? Need free notary public or cheap one? Not ten dollar one? Close buy?
Good 🤞 …
Got my free passport photos here as part of being an AAA member.
When I was customer. They were happy.Some months ago.I canceled auto policy.They were not paying the cancelation money.
Was fishing in their pond and they called the cops on me. Didnt bother to ask me to leave or even talk to me, just called the cops. To me thats just such a lame way of being I wont be doing business with them
Becareful, i just gave AAA my credit card number over the phone for roadside assistance and someone just used my card to pay there boost mobile and superior credit
Lorraine was awesome! Thank you for your help and excited to join the AAA family
They were very helpful! We really appreciate them helping us to get our IDPs so quickly since we are overseas.
What a scam! I have been trying to contact supervisor for AAA and have been on holds for over 1 Hour wasting my time attempting to correct membership information with respect to my name and membership with AAA since 2010.
.
I really appreciate the staff assistance in travel, etc. My husband and I enjoy the travel conferences that occasionally take place at the Heathrow office. Gives us an opportunity to meet and explore other travel venues.
it has been two weeks since their ” we’ll be there in an hour” turned into two and a half hour without any type of notification to us telling us of that fact. wife waited outside the whole time, as she was instructed to be “near her …
I HAVE BEEN AAA PLUS MEMBER FOR 18 YEARS AND HAVE ONLY USED THE SERVICE INFREQUENTLY. A FEW WEEKS AGO MY CAR STALLED ON THE HIGHWAY IN LAS VEGAS AND I CALLED AAA AT 2PM . THEY SAID THEY WOULD HAVE SOMEONE THERE IN 45 MINUTES. I TOLD THEM IT …
My husband and I were traveling to SF, CA from Sacramento, CA this past weekend, when our GMC truck died on the freeway just before passing the last exit in Vacaville, CA. Fortunately, we were able to coast to a safe spot and call AAA. A …
We purchased my mom’s Auto and HO6 home insurance through AAA and I totally regret that choice. We paid extra for additional Condo/Townhome loss assessment coverage that was supposed to provide an extra layer of coverage to take care of HOA …
Great little cafe and great way for new members and current members to get information. Also there is a free air station for tires in the front of the entrance and a place to plug in your vehicle if you have an electric car.
These guys are a joke. lol. They told me I needed to fix a crack in my driveway. It i just that. A crack. Not even big enough to stub my tow on even if I were barefoot. The crack has been there for years. We were trimming limbs and a heavy …
They take no ownership to solve simple request, complete run around and nothing completed. I decided to cancel my insurance and move to Geico because they handled my request in 5 minutes and AAA took 5 hours. Seriously horrible run company STAY AWAY FROM THEM
The travel agency is great at providing you with the best possible route for your trip. They have real theme park trickers for cheaper and are not a scan like so many of those selling fake tickets via billboards on the interstate.
So helpful! I originally went to the AAA in Daytona Beach but was stood up for my appointment by Susan…not going back there unless Kelly returns. Fredrick saved the day and helped us plan our up coming trip to Ireland.
Beautiful building and great service an air pump and car charging device. My problem was with the people workong there. While waiting I saw the appearance which was very unprofessional and some of the conversions were very foul and generally about the job and customers.
I have had AAA since 2005 and today when I actually needed them to tow my car they failed to be of any service. They pulled out some policy that in over 9 years I have never heard of and said they would not tow. I was told by the tow truck …
I agree with the comment below–nice building, not so nice staff. I came in to get a passport photo. The women who was employed to take the photo was unfriendly and did an awful job with taking my photo. The camera was outdated and she …
AAA does not protect you from damage by a third party. Be careful. One of the reasons I went with AAA was because I thought they vetted the companies they work with to keep and protect your invest. You may be out in the cold thinking they have your back.
I run AAA service calls as an independent operator in south Florida. Some people in this business call them the evil empire because they are far and away the biggest motor club on earth. One thing you must realize down here the fleet is …
I called AAA Roadside because I locked my keys in the car. The local tow company has only 1 working truck because the Harvey Hurricane destroyed most of its fleet. Thus it takes close to 2 hours for him to arrive. I’m in the smelting …
I had an awful experience with their “auto renew” policy. I absolutely turned this option off when I renewed last year. For what it’s worth, it is completely messed up that these subscription based products default you to “auto renew”, …
I accidently locked my keys in my car. The first representative told me I would have someone at my car in 50 minutes. After a no show, the second representative told me another 30 minutes. Then I made several more calls, received another …
AAA is the biggest rip off in the world. Their call centers are full of the most incompetent morons I have ever spoken with. Waited 4-5 hours for a wrecker. ETA for the wrecker kept getting pushed back because of “priority calls.” I guess …
They could have easily fixed this, but chose not to. I just did research and am joining AARP; it’s much cheaper (you have to be 50). …
Stole 75$ from me. I signed up for AAA when I needed a Jumpstart, they told me in addition to the membership fee there was a 75$ service fee for using their services within 48 hours. I agreed and paid them. AFTER I paid them they asked for …
Met with a travel agent who was knowledgeable about the destination we were considering. The cost for the trip we were interested in was more than we had anticipated so we may have to drop it from our bucket list. …
If I could leave a no star rating, I would. I live in Mt Dora but had to travel into Heathrow for a medical procedure. On a cold and very rainy day I returned to my car (in pain from the procedure) and found that it would not start. I …
Very dissatisfied with the way AAA operates their business. They should inform perspective members prior to their signing up for their service that you must wait 72 hours prior to being able to use their service. What is the point in …
I want to say . I have had the roadside assistance for years and used it. I currently and previously have had auto insurance and now also have a renters insurance policy. These people have always been there. When I broke down in Mississippi …
I am so disappointed in AAA.. I have been a member for 29 years. When I tried starting my care this morning it would not start. I contacted AAA and I was told they would arrive anywhere between 30 minutes and 1.5 hours. Well it took them …
Was much more helpful 20 years ago. They said Covid made it less helpful basically.
AAA will take your money, provide awful service and use your money to lobby to make you more dependent on cars and there by them.
I cannot speak to the AAA Corporate Office but as a former AAA Member the customer service experience I had was reprehensible. After being a AAA Platinum Member for over 10 years, I ended my membership after a recent service experience. I …
Fantastic Job!! Henry from 9193 Lake Mary. After a fun day at Margaritaville my friend and I returned to our vehicle to find a flat tire. 😫 However it turned out to be, “not so bad.” Henry arrived in the timeframe promised and quickly got …
Picked up a piece a metal in a rear tire resulting in a gash and quick flat. Called roadside assistance and called was handled by a nice lady in Newfound, Canada. AAA’s estimated time of arrival was 3 1/2 hrs on this Sunday morning. I’ve …
I rejoined AAA to register an out-of-state motorcycle purchase, in lieu of the California DMV. AAA DMV counter employee was curt, rude, and condescending (to someone who is not only a Consumer Advocate professional, but and advanced …
The front desk receptionist was very nice and so helpful. Very knowledgeable and professional. She addressed my needs. I give her a 10
I was very satisfied with the service I received. Very clean environment also.
Ron was very helpful. I want to get AAA for my grandson for Christmas.
Buy AAA when you send your kid off to college and then wait 2 hours on the side of a road for a tow truck when the car breaks down. Their roadside assistance is so horrible, it is unbelievable! Save your money and don’t buy AAA. I’m cancelling this membership.
I have had the VERY WORST experience of my LIFE with AAA Roadside Assitance..It should not be called Assistance but (ROADSIDE IMPEDIMENT)..because they did the opposite…and damaged our car..and NOW after giving them all the information …
DO NOT WASTE YOUR MONEY BY GETTING A MEMBERSHIP WITH THIS HORRIBLE COMPANY. On August 2, 2021 at 5:15 pm, my wife got a flat tire and contacted AAA. This was the first time we have needed to use AAA in four years. So needless to say I have …
The last time I used AAA ( about 6 months ago) I waited for 8 hours, until someone showed up. After no one called me at the schedule time of pick up, I called and got the run around until they showed up 8 hour later of my first call to …
I am a cancer patient at the CTCA in Zion, IL. We drive from St. Louis, MO for about 5.5 hours for each treatment. I was with my spouse and my 10 week old puppy lab. We broke down (engine issue) in the middle of the highway on February …
The Agent was rude and disrespectful.After they had our Six Month PAYMENTS They decided that not all papers were signed after The Policy been in effect for almost 4 weeks.Be very careful with there Paperless Policy.
We have a retired bike group that’s going to use the cafe. Panera is closing.
I was quoted one price, then when I went to pay it went up another 11.00. also I was not happy with the agent Francisco, he with was not there when I wanted to pay, and he never return my calls. He told me before I could purchase Auto ins. …
Unfortunately, I can not say that the service with AAA is very good. Most recently I attempted to renew and process my AAA road service membership. In order to do this on line, it seems you MUST have AUTO RENEW and receive $10 off. I do …
I’ve been a member since 1976 and had homeowners insurance with AAA Insurance Agency for over 15 years. I received notice from my insurance company that I was being cancelled. I called my agent, that’s the first negative they should have at …
AAA is an awful experience. Spent literally all day on 7/10 from 8am until just before midnight waiting on a tow truck for my sports car. Multiple declined trucks and calls to AAA were unsuccessful. Called the 1800 number again the next …
No one wants to get locked out of their car especially in the Florida heat. Unfortunately it happened to me and I waited 2 and half hours for assistance. There were two gentleman that arrived. The older gentleman waited in the truck …
AAA folks there are always very helpful. Great place to plan a vacation. Especially with Susan. ,She is wonderful!!!!
Well AAA isn’t what it used to be twice now I’ve had no shows on certain requests that covered my policy very upsetting and disturbing as well hours and hours and hours waiting
I asked for a trip tic to Tennessee and then to Michigan. They are not like they used to be and we’re very very confusing. I did not use it and installed Waze in my phone instead
I have never been as disappointed, as I was last nite… I have been a AAA member for years. But my girlfriend & I had car problems, we called AAA…
AND NO AAA HELP CAME! …
After 20 years of on-time payments and continued support as loyal customers.
They called my 79-year-old mom and canceled her. They are not the same company they used to be. Just call a tow truck when you need them or use UBER and LYFT . Worst service ever👎 …
The young lady assisted me in enrollment into the AAA Premium plan . Including my son. She was as professional an Attorney. Sweet too. Neglected to ask her name or take pictures. I was told and tired.
Not the same company they used to be. I waited 4+ hours for my car to be towed. Never received a call from a driver, so I called back to confirm. Did this 4 times and all 4 times they had the wrong address, DESPITE dropping them a pin of my …
Current Google reviews are consistently stating what a pathetically run organization AAA is now.
My aunt’s car broke down and needed to be towed to a repair shop. The original …