Aarrow Disposal is a locally owned and operated waste collection company, offering quality service at a fair price to Salem and nearby communities in Columbiana and Mahoning Counties in … See more
Is there any way to give this company zero stars? I feel sorry for the people that answer the phones as they have to take the brunt of their owners poor decisions.
Horrible service. My trash has been out front for 2 weeks.. Ridiculous .I’ve called numerous times no answer left messages no response… Account patd in full .my next step make police report
Been over a week since they pick up our trash watch them drive right by today didnt even stop cant get ahold of anybody in office left messages for a week now and no call back poor service
Piss poor service. They always leave trash in the bottom of my cans, twice they have left garbage scattered all over my driveway, and just today they left a full can in my driveway. LAZY SOB! I’m canceling my service.
This is for my mom that this company screwed over she paid online thru her bank that does every month and they claim to not have got the payment so now she has to go thru another trash company to get it picked up she has been this company …
I don’t see how you are even a company. I never knew that a trash company could be such complete trash!!! Do the community a favor and GIVE UP !!!! never on time trucks dump more waste then they pick up. I feel bad for anyone employed at this company!! Seriously give it up
Just paid my bill, got a phone call saying no trash pick up for a week. What am I to do with my trash in the meantime? Always late, leaves a mess on the road for me to clean up, piss poor service
Not sure if I can give a lower star..this is the worst company I have ever dealt with in my 58 years of living. Within the last 3 months they picked up our dumpster 3 times. Which is a weekly pick up. I call them …I e-mail them and no response.
NOTHING GOOD to say about this company.. Bad Customer Service !! If you switch to another company they refuse to give you a refund .. Use the service one month got screwed out of 3… because I found a better price
I would of gave a (–5) if I could of !!
haven’t had them in over a month and they took there can back and did not give permission and they took money out of my account they are very rude and never picked up on time the account lady kept hanging up on me and refused to refund my money even though I don’t have them no longer
Service used to be great. Then in the past month they have been very slow to the point of you didn’t know when they were coming, if at all. They don’t answer the phone and there seems to be a problem with their email. They are either going out of business or trying real hard to do so. Switch to somebody else. We did.
Very very bad service I have called multiple times to find out why my rash hasn’t been picked up and they keep telling me I will be called by a manager and I never receive a call. I will be taking this up with my lawyer due to me asking for …
This trash company may be the greatest customer service ever. they pick up my trash every week on time and is great. they’re truck drivers are very nice and know what they are doing. i love having this company as my trash company. thank you!!
Arrow sucks at what they are supposed to do in that Arrow does not pick up disposables (trash). . And then no one in the office will answer the phone when called . Not a positive way to run a business.
The only good thing to say is atleast my garbage gets picked up. Calling to pay the bill is nearly impossible. Went to the office to pay and they refused to open the door, and insisted i needed to call. Prior to this I attenpted to call 3 …
I was new to this company. I was promised my trash totes to be here last week. Never came. I am getting run around about giving my money back. No response back from “management ” They provided no services to me, only taking my money!
It has almost been a month since they have last picked up our trash. We have called and called and called with no one answering or returning our calls. Horrible service. If I could give zero stars I would. This is the worst company I have ever dealt with.
They stopped picking up trash, won’t come get their dumpster after months cooking in the hot summer heat. The only phone number they answer is the make a payment department. Resorting to taking legal action to get them to take their garbage off of my businesses premises.
I called on Monday 1/8/18 between business hours no answer just a recording my trash has not been picked up for over a week . I can’t even get through to anyone to get this problem resolved, not a happy customer, I gave your service from my experience one star.
I have arrow disposal for many years . There are occasional hiccups in the time they pickup but they always work with me so I work with them . Remember folks your dealing with a local company not a corporation. I much rather help out a …
They are HORRIBLE! Haven’t had my trash picked up in a MONTH, yet they sent me a bill for the next quarter! I’m changing services! ABSOLUTELY DO NOT DEPEND UPON THESE PEOPLE! I’ve read NUMEROUS complaints regarding their business practices!
I usually am not one to leave reviews unless it is warranted but to save others the time & money I felt it be necessary. I would not recommend this company to others as there has been multiple occasions they don’t show up to pick up my …
Signed up for servive 3 weeks ago. I have not had my trash picked up yet. Everytime i call the office they give a different excuse. DO NOT USE THIS COMPAMY. absolute joke of a service. These reviews you see are 100% accurate.
Never know when they are coming. I have gone 2 weeks without any pick up two or three times. No one ever answers the phone nor returns your calls. Garbage stinks and has maggots. Can is overflowing and I have no place to dispose of my current garbage.
So shocked to see the negative reviews. I have been with Aarrow for years and have never had any issues. Every time I call into the office I am greeted with welcoming customer service and I never have any issues with trash pick up or …
The reviews you see here are 100% true. Do not use this company. They are horrible. This week they took the 3 bags on top of my can and left everything else. When I called their office, no one answered. And this is not the first time our …
Aarrow disposal The audacity to send me a bill for services you have not rendered lmao priceless. I have had another company for month now. That was after a month of you not picking up trash!!! And due to not ANSWERING YOUR PHONE, BUT CLEARLY CAPABLE OF SENDING A BIll. Your problem!! I called over a dozen times for 2 weeks!!
Its been 3 weeks and I still haven’t had my trash picked up. I got ahold of them last week and they said it waa because of memorial day. That’s fine, but what about the weeks prior. They had no answer. She said they would be there on …
Numerous weeks missed throughout the quarter with no notice or reasoning. The office staff do not answer or return phone calls and give you little help when asking about when or why trash hasn’t been picked up. The best way to put it… …
I just received a really nice voicemail from Aarrow giving us a head’s up regarding their waste removal adjustments as it sounds like they have run into a hiccup during the pandemic. We received a previous voicemail recently as well when …
I can’t believe this company is still in business. They have no problem taking customers money but haven’t picked up our trash in forever and do not answer calls. Prior to them just stopping picking up trash this month, our service the past …
They are constantly late for pickup. Last week the driver slowed down in front of our house, looked at our one trash can to pick up, and kept driving. He did the same thing at the next house. After 2 phone calls, I got a call back and a …
Trash to be picked up on Monday morning. Going on a Wednesday and my neighborhood’s trash is still out and not collected. We are changing companies for sure now. …
By far the worst company I have ever had the bad fortune of hiring. Believe the reviews they are all real and NEVER become a customer…..They are a 5 star for taking your money but lie about everything else. I am a new customer and no can …
After a few good years of few problems, the company stopped picking up trash, stopped answering the phone, and I was forced to switch to another service. Unless they vastly improve over the next few months, please choose any other local company if you’d like your garbage actually picked up.
The most unprofessional business I have ever dealt with. Will not answer phone but has no problem cashing checks. They missed the last 3 weeks pickups then called and said they were canceling service in my area on Sept 9th. Missed that pickup also. All I want is a refund. Any ideas on how to make deadbeats responsible?
After using them for 10 years they began to go down hill, pickups a day late, 2 days late. November and December we were getting to be a week late and behind further. I decided to cancel service and move on in December. They did and said …
Picks up every 2-3 weeks. Not worth paying their price. Currently have garbage bags in my garage that I can’t put outside because they won’t pick up my garbage. As soon as they pickup your can will be full again from the trash you can’t leave out due to animals.
So frequently our garbage is not picked up until a day or two late. Currently our garbage from LAST week is still out and THIS week is now a day late. I called 2 times last week and sent an email message yesterday…still NOTHING. We are looking for another company. Do not recommend!
Are you still in business??????????????????????????
Unprofessional, very rude, and very late.
We never know when we’re getting our trash picked up.
If I could give 0 stars I would.
Such bad service. I don’t know how they stay in business.
Would give zero stars if i could, employees are horrible
They extra man left two bags of garbage in the can.
Very bad pick up service..Should say NO service! But they’ll take your Money!
Anytime you pay online they say they didn’t get your payment and you have to go without a pick up or you have to pay an extra 10$ for there mistake
See a lot of negative reviews but I haven’t had any problems in the 2 years I’ve been a customer.will take just about anything u put out as well
Horrible, horrible service!! It’s ok if you only need your trash picked up once a month….
Never had a problem….they are always so nice when I call..and one of the cheaper ones around….
They hire the worst drivers. Extremely unprofessional, rude. Dont waste your time
By far the worse buisness around. Won’t answer phones. Won’t pick up trash. But will take yourmoney
They will rip you off every chance they get. Poor customer service and their trash service is substandard.
Out of 52 weeks in a year, they probably pick up trash maybe 40 times a year. Poorly managed business.
Pick up hours are all over the place sometimes they pass my can by. And last time they came they took one of my trash cans!
Is there any way to give this company zero stars? I feel sorry for the people that answer the phones as they have to take the brunt of their owners poor decisions.
Horrible service. My trash has been out front for 2 weeks.. Ridiculous .I’ve called numerous times no answer left messages no response… Account patd in full .my next step make police report
Never on time, never know when they will get it. Had 3 months and were late if they showed up at all almost every week.
Been over a week since they pick up our trash watch them drive right by today didnt even stop cant get ahold of anybody in office left messages for a week now and no call back poor service
No service at all. I can never get a hold of them for anything. Went whole week with them picking up my trash several times.
Will not continue with this company after not picking up my trash all week. Various problems in the past but I’m done now.
Piss poor service. They always leave trash in the bottom of my cans, twice they have left garbage scattered all over my driveway, and just today they left a full can in my driveway. LAZY SOB! I’m canceling my service.
This is for my mom that this company screwed over she paid online thru her bank that does every month and they claim to not have got the payment so now she has to go thru another trash company to get it picked up she has been this company …
I don’t see how you are even a company. I never knew that a trash company could be such complete trash!!! Do the community a favor and GIVE UP !!!! never on time trucks dump more waste then they pick up. I feel bad for anyone employed at this company!! Seriously give it up
Just paid my bill, got a phone call saying no trash pick up for a week. What am I to do with my trash in the meantime? Always late, leaves a mess on the road for me to clean up, piss poor service
Not sure if I can give a lower star..this is the worst company I have ever dealt with in my 58 years of living. Within the last 3 months they picked up our dumpster 3 times. Which is a weekly pick up. I call them …I e-mail them and no response.
NOTHING GOOD to say about this company.. Bad Customer Service !! If you switch to another company they refuse to give you a refund .. Use the service one month got screwed out of 3… because I found a better price
I would of gave a (–5) if I could of !!
haven’t had them in over a month and they took there can back and did not give permission and they took money out of my account they are very rude and never picked up on time the account lady kept hanging up on me and refused to refund my money even though I don’t have them no longer
Service used to be great. Then in the past month they have been very slow to the point of you didn’t know when they were coming, if at all. They don’t answer the phone and there seems to be a problem with their email. They are either going out of business or trying real hard to do so. Switch to somebody else. We did.
Very very bad service I have called multiple times to find out why my rash hasn’t been picked up and they keep telling me I will be called by a manager and I never receive a call. I will be taking this up with my lawyer due to me asking for …
This trash company may be the greatest customer service ever. they pick up my trash every week on time and is great. they’re truck drivers are very nice and know what they are doing. i love having this company as my trash company. thank you!!
Arrow sucks at what they are supposed to do in that Arrow does not pick up disposables (trash). . And then no one in the office will answer the phone when called . Not a positive way to run a business.
The only good thing to say is atleast my garbage gets picked up. Calling to pay the bill is nearly impossible. Went to the office to pay and they refused to open the door, and insisted i needed to call. Prior to this I attenpted to call 3 …
I was new to this company. I was promised my trash totes to be here last week. Never came. I am getting run around about giving my money back. No response back from “management ” They provided no services to me, only taking my money!
It has almost been a month since they have last picked up our trash. We have called and called and called with no one answering or returning our calls. Horrible service. If I could give zero stars I would. This is the worst company I have ever dealt with.
They stopped picking up trash, won’t come get their dumpster after months cooking in the hot summer heat. The only phone number they answer is the make a payment department. Resorting to taking legal action to get them to take their garbage off of my businesses premises.
I called on Monday 1/8/18 between business hours no answer just a recording my trash has not been picked up for over a week . I can’t even get through to anyone to get this problem resolved, not a happy customer, I gave your service from my experience one star.
I have arrow disposal for many years . There are occasional hiccups in the time they pickup but they always work with me so I work with them . Remember folks your dealing with a local company not a corporation. I much rather help out a …
They are HORRIBLE! Haven’t had my trash picked up in a MONTH, yet they sent me a bill for the next quarter! I’m changing services! ABSOLUTELY DO NOT DEPEND UPON THESE PEOPLE! I’ve read NUMEROUS complaints regarding their business practices!
Awful Customer Service!!
Our trash hasn’t been picked up in weeks! …
I usually am not one to leave reviews unless it is warranted but to save others the time & money I felt it be necessary. I would not recommend this company to others as there has been multiple occasions they don’t show up to pick up my …
Signed up for servive 3 weeks ago. I have not had my trash picked up yet. Everytime i call the office they give a different excuse. DO NOT USE THIS COMPAMY. absolute joke of a service. These reviews you see are 100% accurate.
Never know when they are coming. I have gone 2 weeks without any pick up two or three times. No one ever answers the phone nor returns your calls. Garbage stinks and has maggots. Can is overflowing and I have no place to dispose of my current garbage.
So shocked to see the negative reviews. I have been with Aarrow for years and have never had any issues. Every time I call into the office I am greeted with welcoming customer service and I never have any issues with trash pick up or …
The reviews you see here are 100% true. Do not use this company. They are horrible. This week they took the 3 bags on top of my can and left everything else. When I called their office, no one answered. And this is not the first time our …
Aarrow disposal The audacity to send me a bill for services you have not rendered lmao priceless. I have had another company for month now. That was after a month of you not picking up trash!!! And due to not ANSWERING YOUR PHONE, BUT CLEARLY CAPABLE OF SENDING A BIll. Your problem!! I called over a dozen times for 2 weeks!!
Its been 3 weeks and I still haven’t had my trash picked up. I got ahold of them last week and they said it waa because of memorial day. That’s fine, but what about the weeks prior. They had no answer. She said they would be there on …
Numerous weeks missed throughout the quarter with no notice or reasoning. The office staff do not answer or return phone calls and give you little help when asking about when or why trash hasn’t been picked up. The best way to put it… …
I just received a really nice voicemail from Aarrow giving us a head’s up regarding their waste removal adjustments as it sounds like they have run into a hiccup during the pandemic. We received a previous voicemail recently as well when …
I can’t believe this company is still in business. They have no problem taking customers money but haven’t picked up our trash in forever and do not answer calls. Prior to them just stopping picking up trash this month, our service the past …
They are constantly late for pickup. Last week the driver slowed down in front of our house, looked at our one trash can to pick up, and kept driving. He did the same thing at the next house. After 2 phone calls, I got a call back and a …
Trash to be picked up on Monday morning. Going on a Wednesday and my neighborhood’s trash is still out and not collected. We are changing companies for sure now. …
By far the worst company I have ever had the bad fortune of hiring. Believe the reviews they are all real and NEVER become a customer…..They are a 5 star for taking your money but lie about everything else. I am a new customer and no can …
After a few good years of few problems, the company stopped picking up trash, stopped answering the phone, and I was forced to switch to another service. Unless they vastly improve over the next few months, please choose any other local company if you’d like your garbage actually picked up.
The most unprofessional business I have ever dealt with. Will not answer phone but has no problem cashing checks. They missed the last 3 weeks pickups then called and said they were canceling service in my area on Sept 9th. Missed that pickup also. All I want is a refund. Any ideas on how to make deadbeats responsible?
After using them for 10 years they began to go down hill, pickups a day late, 2 days late. November and December we were getting to be a week late and behind further. I decided to cancel service and move on in December. They did and said …
Picks up every 2-3 weeks. Not worth paying their price. Currently have garbage bags in my garage that I can’t put outside because they won’t pick up my garbage. As soon as they pickup your can will be full again from the trash you can’t leave out due to animals.
They FREQUENTLY do not come to collect trash. Their trucks apparently break down a lot.
PRO: They are a small local company. …
So frequently our garbage is not picked up until a day or two late. Currently our garbage from LAST week is still out and THIS week is now a day late. I called 2 times last week and sent an email message yesterday…still NOTHING. We are looking for another company. Do not recommend!