We are open to serve you safely, providing quality vision care and value when you need it most. Visit our website to learn how we create a safe and clean environment for our patients and staff.
| Thursday | 8:30AM to 6PM |
| Friday | 8:30AM to 6PM |
| Saturday | 8AM to 5PM |
| Sunday | Closed |
| Monday | 8:30AM to 6PM |
| Tuesday | 8:30AM to 6PM |
| Wednesday | 8:30AM to 6PM |
1130 Lake Plaza Dr Ste 130, Colorado Springs, CO 80906
I loved the visit. The Staff are professional and helpful. Thank you
Friendly staff
IT WAS GOOD
Fast and accurate
Very professional!
Great service.
Simple, friendly service.
Pricey
Total RIPOFF! Rude staff
Awesome Customer Service!
Excellent Service. Thank you!!!!
Once again … 5 Stars across the board
You guys are great and Johnathan is awesome Thank you
Great place and awesome service 🥰 …
Love this place
The entire staff was friendly and welcoming
All who work here serve 100% to give their best .
The staff was great! Friendly and excellent customer service!!
The office staff was great, enthusiastic and fun.
Spec’s are Nice
Kody was a great help in choosing frames!
Always treated with kindness and respect. Thanks for taking care of my grandbabies!
Very friendly and straight to the point if you have any concern
I was seen on time. Staff very pleasant, patient, helpful and accommodating.
I absolutely hate that every time we come here we have to wait at least an hour after our appointment time before we get seen
The best eyecare I have ever gotten!
Beautiful Place! I felt like I was in a high end jewlery store
Did a great job
Simply put, they treat you the way you would want to be treated!
It was clean and the staff was very friendly. I would highly recommend Abba.
Very busy, but got right in for eye appointment. Easy appointment and check out!
A wonderful and helpful staff. The time spent is well worth the wait. Great service
The office we went to was great it was the one of southgate
Dr. Kim is amazing, the girl who checked me in Not So Much!
Worst customer service ever. Long wait time and similar to waiting at the DMV. I don’t recommend this place to anyone. Maybe a different location.
Phenomenal customer service and care…they over-delivered on their promises and that was huge! I shall return!!!
Could never get an appointment despite an authorization thru VA. Will take my business elsewhere.
Everyone was so helpful, concerned and informative. They were very nice and I look forward to my next visit.
staff forgot about me and only figured it out because they wanted to close. Doctor was great!
Horrible place. Over priced. You are just another number to them. I would not recomend going to ABBA.
As with my first visit, I am totally satisfied with the care and services. I have no complaints.
Always great service and the selection of frames has something for everyone.
GIO provided excellent customer service and resolved my issue with my glasses fast and efficient. Thank you!!!
Pleasant experience throughout.
Excellent experience all around. Everyone was very kind and helpful.
Great service and staff. Have had nothing but great experiences every time I go.
I love how detailed and friendly they are. You can ask them any question and they can answer without frustration. I never feel like I’m asking a “stupid question”.
CHEESY PLACE. Up sold on everything. They did their very best to get every penny out of me and my insurance.
ABBA always takes care of me and my family! They make us able to see!
I cannot believe the wait times here. Even to pick up contacts was a 30 minute process, and they were ordered and paid for.
Professional, thorough and knowledgeable. I am very pleased every time I go to Abba.
As always Abba is the best. Jeri provided the best customer service ever
I will always go to them. Thanks again
Had a great experience with all members of the staff that I interacted with. Would definitely recommend to others.
Dr Song is DEPLORABLE. !!!!! ONLY GAVE ONE STAR BC I CANT GIVE ZERO. THE DOCTOR WAS TERRIBLE. SHE MADE ME TAKE OUT AND THROW MY 3MONTH OLD (ONLY PAIR) OF CONTACTS AWAY TO DO EXAM. DID EXAM. AND THEN REFUSED TO FIT ME WITH CONTACT LENSES …
Wonderful staff. They were friendly, time efficient and detail oriented. I felt at ease with them. Will definitely be going back.
Best experience buying glasses by far. Mandy was a HUGE help. Thank you!!
appreciated it.
Incredibly professional and helpful staff.
Nice office. Good service. Timely. Dr. Kim caught a serious problem early, which likely prevented a detached retina.
They did great with my son they fixed the problem I had with the inaccurate exam I had and adjusted his prescription more accurately I am very happy with the exam
I would recommend Dr.Kim and his staff any day. Absolutely satisfied every time I leave.
Sent to Abba by Choice program, Veterans Admin. for eye exam. They were very caring for my eye conditions.
If I could give this place zero stars I would. The eye doctor is rude and extremely impatient. The staff will forget about patients and look over charts. Do NOT come here!!!!
Terrible!!! They over charged me and sent me to collection after I payed the total balance and kept saying I owed them more!! Then after all that the wouldn’t release my prescription to 1800 contacts!!
Dr. Kim is amazing and the staff is friendly. Staff is confident and knowledgeable on the products/services providing you with the best experience.
I made an appointment for an eye exam and didn’t wait more than 5 minutes to be seen. The service at Abba is excellent and efficient.
Everyone was kind and knowledgeable. Overall an enjoyable experience
Great experience- thanks, ABBA!
Staff are always courteous and attentive to all patients, this office is very busy. You may have wait times, but their customer service is exceptional.
Great experience. Competent staff.
Kody is a rockstar, I brought in my damaged glasses that I thought I would have to replace. He repaired them quickly and the feel almost brand new
Worst place ever absolutely NO communication people rude af .. almost been a month my son still has no glasses no call to explain why I have to babysit them like they are my kids. They keep telling me oh they will be here Monday… Monday …
Had a 3:30 appointment February 1st we show up to find employees leaving laughing saying they just closed. Mind you we show up earlier and never bothered to call anyone instead risk my family having accident in snow storm to show up to them laughing and leaving with no phone call ..
Very friendly staff. Very knowledgeable. They explained every procedure and went over all the details with me during my exam. They even went along with me and helped me to choose the best frames for my lifestyle and work situation.
THE friendliest place in town to go for Eye care! The staff & doctors are informative & so caring! Thank you ABBA Eyecare!!
This place is absolutely horrible. I went for an eye exam and the people at the front literally gossiped about me on the first visit. I got the manager and she blamed me. When I came back to pick up my glasses and go to the red eye clinic …
Courteous and professional staff that takes the time to know me and understands my concerns.
I won’t bore with a long story but there is a reason ABBA is consistently rated tops in Colorado Springs and yesterday I saw why. Great staff. I walked out loving my glasses.
The staff is rude. The wait time is ridiculous. They prescribed the wrong prescription for my daughter. Their glasses are ridiculously expensive! $680 for glasses… No thank you! Save yourself time and money and go elsewhere!
The service is poor at best. They don’t care. They don’t call you back. It’s takes 4 weeks to get glasses that other companies can have done in 2 Never the same doctors in the office . They have gotten horrible after new ownership
Mandie at ABBA made buying my fist pair of glasses the easiest experience. And she was a pleasure to work with. Thanks again Mandie.
Yolanda Villagomez made my experience More Beautiful the Decor, the long mirrors, appealing doors and stunning bathroom at Abba Eye Care. she went beyond Professional Eye care to Personal Caring. you Go Girl
High marks for Dr. Johnson and the technician who did the testing, very professional and courteous. Mediocre service for the checkout, and the price for lenses, even with insurance, is very high.
Fast professional and My daughter can now see!
Customer service is excellent, and the exam and care I was given was complete and explained to me. I had great help picking out new glasses and the whole experience was great!
It’s an outstanding company with very personalized service, and you’re not considered just a number, you’re actually considered a person with a name. Everyone was extremely professional, friendly, and accommodating. I was just extremely impressed with the physician and all the staff. I would see her in a heartbeat again.
Very friendly staff, got great new glasses and helped treat my eye sensitivity.
The lady that roomed us was extremely rude! I will never come back to this place again! I wish I was told upfront how much everything will cost me over the phone instead of waiting til my appointment. When I told her that her response was “you want to go somewhere else?” She should’ve said something more professional.
The up selling at this place is unbelievable. Expect during your exam to be hit up with numerous extras to “improve your exam”. Exam took much longer than necessary due to the extra curricular sales tactics. Glasses are rediculously …
I love this location. But today not so much. I called 2x and waited 10 minutes each and then got hung up on. I know the ladies that work there. Only 1 or 2 ladies that actually do their jobs there. The only ones are very rude and disrespectful. Not cool.
Sent me a bill claiming that I owed them money (it was also falsely labeled “Second Notice”, though they later acknowledged that it was the first notice sent). …
Elderly lady at the door “greeting” people simply blocks the door so you cannot enter. You get taken to a different room for each step of the process, 5 rooms for 1 visit. Have been wearing toric lenses for 4 years, this doctor won’t give …
I waited longer than I expected to, and was a little wary of all of the “upsell” services when i just needed the prescription. But the people were friendly and moved me along quickly once we got started. Price was fair.
Mostly good service, but today my family went there for some adjustments at 5:10 PM and waited until 6:00 in the waiting room before deciding to leave. Expected an adjustment, and got to sit in a chair staring at my phone for 50 minutes. On …
It was a great experience. The staff was very helpful and Dr Kim was the best. He took his time to address my concerns, was very professional and knowledgable. I would recommend ABBA Eye Care.
First of, let me say the selection of frames could be better. They are all kinda the same, in different colors. What keeps me coming back are the people. They take their time with you, despite wait times being kept down. No clue how …
Worst place to get anything eye related done. Took an hour to pick up contacts that were paid for and sitting in back. Staff rude as all hell, and all ways get bills confused resulting in customer always paying more than told. Just plain …
1 review
5.0 star rating …
Awful, they never called when my glasses were ready, I had to hunt them down. Was told that the pick up appointment would be about 30 minutes. After 80 minutes, of waiting in their showroom, I asked what the status was and took my service …
Horribly over priced over glorified place that’s lost its small owner feel. Everything about this place screams cash cow. The receptionist up front don’t even know how use their own systems. It took them 20 minutes to look for my …
I was seen there as well as my son we were sent to different rooms through out the visit felt l Iike I was playing musical chairs. The doctor who came in did good with me until my 5 year old who has never had a eye exam got into the chair. …
The doctor was Awesome and caring and very gentle for for patients.
Worst experience I have had so far. I have been diagnosed with a rare eye disease by both Dr. Wright from the Wright Eye Center and Dr. Forstat with Corneal consultants of Colorado. I called Abba Eye care to see if they had a specialist for …
Kids was amazing, actually stepped on my glasses and he reset them better than before. Fast and friendly – the best of all the Abba eye centers in the springs. Thank you!
Dr Kim was able to correct and explain a problem I was having with my existing prescription and MJ was so kind, patient, and knowledgeable picking out my glasses and I had so much fun with her!
Don’t trust them with adjusting your glasses.
Thank you Abba Eye care!! After 1.5 years of dealing with the one on constitution and circle and paying for contacts which I never received never got phone calls back nothing, this Abba took care of it in a week and I can finally see again! …
Had an appointment, which obviously meant nothing. 30 minutes after my daughter’s scheduled appointment we were called to the back to try to upsale on something, then returned to waiting room to wait some more! Nobody said a word about the …
The medical care was okay. Even though the doctor forgot to do my near Vision test so I need to go back. If you are a retiree they don’t have glasses on the budget approved by the VA. Go with the mentality that they expect you to pay at …
Everyone was very friendly, helpful, and professional. They were also great about explaining the insurance and how to get the best glasses for a good price. Definitely going here for all my vision needs!
We were traveling through Colorado Springs on vacation when my wife developed a serious eye infection and was in a lot of pain. I called for emergency treatment and they got us into see Dr. Hu very fast . He got her on some medication and …
Worst place I have ever been. They don’t care about their customers or people in general and just the other day, I saw a young man come in the same day I had an appointment and I overheard him talking about one of their nurses saying she …
Thanks to Dr. Kim, his quick work and correct treatment my sight was saved after an injury. Thank you all so much for your kindness and fitting me in immediately when complications arouse from the treatment i received at urgent care was so …
This is my 3rd visit and i want to share to all. I wouldnt go anywhere else but to Abba eye care. Dr. Kim is one of the utt most professional eye doctor’s here. He has outstanding one on one skills and lets you feel your the most important patient he has. Well mannerisms, his staff in sync. I highly favor this company.
I had an eye exam scheduled on Monday, May 14, 2018. It seemed to take forever until I was finally seen by the doc himself. Then another long wait after my eyes were dilated. The office was hot, lots of people waiting. …
I have used several different eye doctors. This is the first one that ever made me feel comfortable. I am always confident in their diagnosis and my prescription. …
Atmosphere and staff are amazing and friendly. Mrs. Mandy is awesome and remembered us from an appointment a year ago from a different vision location. Great glasses selection.
I’ve been with Abba for over 10 years. I’m never disappointed when I go in. I do wish the whole process were a little quicker. They have all these new things they do now before you get to your actual exam. But overall, I’m happy to stay with them for as long as possible.
Oof. I didn’t know it was possible to have such a poor experience with an eye doc. To be fair, the actually doc and the staff are lovely. But the order for my perscriptions has been a NIGHTMARE, and the compensation is pretty laughable …
They sick! Lost my glasses after saying they were in.. had to go back twice to get more temporary contacts because they are only weekly and it took and additional 3 weeks for my glasses to be ready. Staff doesnt take good medical notes and …
Nothing but an up-sell. I chose ABBA based on them being named Best of the Springs. It was nothing but a people mill with the staff and doctor trying to up-sell additional products and services. I understand that the business needs to …
Pros and Cons. First visit for my exam and frame selection went great. Both the Doctor and the gentleman on the floor were professional and helpful. Return trip however did not go as well. I arrived to pick up my new frames and lenses …
Went in for an eye exam for a contact prescription and overall the place was very clean and organized and the staff was very knowledgeable and able to answer all my questions. I had the pleasure of working with Ashley during my visit and …
Very professional they understand your needs and help you in any way they can.
The staff was extremely friendly and professional. After I checked in I was seen by the doctor within 15 minutes. The entire visit, from the time I checked in, to the exam to picking out glasses took about 45 minutes.
I absolutely love ABBA eye care and each of the three major experiences I have had with them. After reading a few of these other reviews, I can only imagine that the negative reviews were extremely exaggerated or outright false, or at the …
Unbelievably bad service! 7 weeks to get a pair of lenses for my frames and they didn’t get them right. They have to re-order them and it’ll be 2 more weeks. 2 more weeks go by and no word from them. I call and am told they’ll be in …
I have now been waiting for 7 weeks for my glasses. From what I’m being told obviously ABBA’s lab has major issue. Unfortunately once I do get my glasses this will be the first and last one I use this company. The lady’s at the front desk are great but that it is.
Yes. ABBA is more expensive than the glasses in an hour with a free eye exam. That being said, this was my first visit to ABBA. I had gone to quack Dr’s in the past and walked out right away with my glasses. As the story goes… you get what …
They are such a friendly group. Had an amazing experience from becoming to end. Have been going here for about 2-3 years and I had recommended all my friends and family to this particular Abba Eyecare.
Everyone at ABBA was nice and extremely helpful. They made me feel welcome and made sure I understood the services that were offered to me. Tyler helped explain the lipiview to help with my dry eyes and made sure I understood the entire …
First, Clara is amazing. She is knowledgeable, patient, and has 5 Star customer service. I always want glass lenses, most places won’t accommodate that but Clara went to bat for me, she understands it’s about what the customer wants. The …
I sent an email to the email site that comes up on the generated we care so much message yesterday and got no reply. I also talked to an associate yesterday who was going to have a manager address my problem today and I never got a call. …
I come to this store with three teens. The staff are acconodating, doing all possible to set the earliest appointments available and with all three so I am not running back and forth. One visit for the exams and one return visit to pick up …
This location is staffed with snobs. While I was experiencing some health issues related to my heart, I wasn’t at my best during my appt, but was treated like a homeless man being helped by my wife. The opticians couldn’t give me a …
The folks who work there are friendly. However, my experience with them as a whole was not great. They are expensive, no doubt about it. They didn’t thoroughly check how much I owed them for their services/getting a pair of glasses and I …
First time for Abba eyecare and boy was I impressed! Stephanie was very good at getting me registered including taking the tablet from me and entering my drugs list herself! Alondra has to be the best eye technician I’ve encountered in my …
Went to the Aurora office (formerly Ponderosa Vision) for my annual eye exam recently and was very pleased with the changes. Was assisted by very helpful employees that spent time with me and made sure I was satisfied with my choice of …
Dr. Kim is very knowledgeable and makes sure you understand why he is prescribing what he is. The front desk staff is very friendly and the concierge is so personable but the shining star is definitely one of the opticans, Rachel. She is …
Best ABBA I’ve been to in the springs customer service is great I really enjoyed all the amazing help I received from the minute I walked in I was greeted by a young man and lady both smiling and very helpful and answered all question I had …
Been going to Abba since I was a child, now my children go here. Fast and friendly
My overall experience was terrible. The staff is rude and impatient. Every step of the way someone different is putting you in a different chair to wait longer. …
It took 5 visits totaling 5.5 hours (8 hours if I include travel) to get a new pair of glasses. During my exam I was shuffled to so many rooms and saw so many people that I lost track. In the end no one explained that my prescription was …
Looks fancy but has horrible customer service. I was 13 minutes late for my appointment and they told me I had to reschedule. Then they changed their minds and said I could stay. Then they told me there was now 8 people ahead of me and it …
Dr. Kim did a great job at getting my prescription dialed in, & he took time to answer all questions. The staff also did an exceptional job at getting me through the exams, picking out frames, & cleanliness during this Covid epidemic. I will continue using Abba for my future needs.
I have been wearing glasses since I was in 2nd grade! I am now 55 years old. ABBA Eye Care is the very best eye care I have ever had. I have also taken my two children to Abba. My son and I both have the best contact prescriptions we have …
My experience was above and beyond. Rashonda an employee on her day off referred me to this location and told me I could be seen today and will be taken care of. Not only was she sweet but Angela too who I called scheduled me on short …
First, let me say that I have been a customer of Abba’s for at least 15 years. I really liked the doctor I used to see (Dr. Pierre) and the staff was also very friendly and helpful. When this location moved from their store at the Southern …
Will never go to another Abba again! I have had glasses for 8 years now. Unfortunately I had to change Doctors because my insurance at work changed. I figured I would try this Abba because it was so close to work. That was a bad decision! …
I have been coming to this location for around 10 years. I love the staff. Dr. Kim is wonderful!
Firstly, you should know that Medicaid does not cover “the materials” (the frames and lenses) they only cover the eye exam. They offer two options for checking eye health: dilation or a painless eye camera; the eye camera is an additional …
My husband and I were first time patients in Dec. The checkin process was fast and efficient. We both thought the technicians were skilled in the information gathering process. The doctor who examined our eyes was thorough and took time to …
First eye doctor visit in 5 years… entire staff is friendly and professional. Office is inviting and clean. Cash payment for an exam didn’t stress my limited funds. They do work with VA referrals, although I didn’t go that route. I’ll be returning to & recommending this location.
I was seen by Kim first and she was awesome, friendly, and very informative. I had a great first experience and they got me in right away when I needed a same day appt. my doctor was very friendly and went over everything with me. They …
Absolute wonderful experience every time I walk in the door but especially on 8/26 where the lovely staff who made me feel so comfortable picking out frames which is always hard for me. Dr. Kim is very knowledgeable in his craft. They went above and beyond to get me the best possible price as well.
I got my exam 3 three weeks ago and still have not gotten my classes back, for the amount of money you pay even after insurance for these glasses and services you would think I would not have to wait 3 weeks.. everytime i called in they …
Avoid like the plague. Dr was good but when it came to buying frames and contacts, they outright lied to me, saying what I was getting was covered by my insurance when it was not. Yes, shame on me for trusting them and not checking myself. …
Start to finish – I had an excellent experience! Each of the ABBA reps were kind, professional, and patient with me! They took all the necessary precautions for Covid and had appropriate spacing. Three of the staff even helped me choose frames! Now I just have to wait for the call that my new glasses are in!! Thanks ABBA on Lake Ave!
I immensely enjoyed my visit at the ABBA Eye Care location on Lake Plaza – from the start Logan and Stephanie greeted me very warmly and openly. Logan went above and beyond in helping me and also gave me phenomenal recommendations – he knew …
Dr. Kim took the necessary time to help me understand my vision issues and the multi-focal solution. His Assistant (I forget her name) was so helpful in giving me options. The Optician Scott took it even further explaining what my options were and how things worked. Super experience.
Abba Eye Care is excellent. Their opticians are so professional and detailed. Maddie at the Lake location is the best optician I’ve had. I bought 3 pair of glasses with progressive lenses and they were perfect!!!! I can highly recommend Abba!
From the receptionist, eye tech, eye doctor, and woman who helped me with my frames, this place is amazing. Everyone is so friendly and kind. My glasses came in 2 weeks earlier than expected. Lastly they did a great job with covid …
My experience with ABBA Eyecare was excellent. I was given detail information about the examination and how to choose the right eye glasses for me. The service was excellent and I fully recommend it !
Working with Ashlee and Rachel was a fabulous experience. I have a more challenging prescription to fill. These two ladies gave me great guidance on aesthetic, optical and convenience options, like no other opticians I have ever worked …
I received horrible service today April 30th 2022. I had called 2 weeks ago, to use my warranty for a new pair of glasses, and they told me my frames were discontinued, and I had to pick another pair, and that I’d be covered for $169. But …
I’ve never been to a more unprofessional eye care place in my entire life!!!! My daughter had pinkeye the doctor wouldn’t prescribe eyedrops to cure the infection. I tried to go to a different franchise was told we could be seen at 1:30 …
*edit* They have submitted 4 claims to my insurance for ONE pair of glasses! Fraudulent!* My experience was beyond poor. I’ve been a patient here for several years and never knew the sales practices. #1 my sales associate thew a $35 …
ABBA makes my glasses perfect year after year! Before I found ABBA I had issues with my glasses every time. I would go to a different place each year hoping I would find a quality shop, and I found it in ABBA! Don’t go anywhere else! Once u try ABBA you’ll be spoiled, they’re amazing!
This was my first experience getting my vision checked, and everyone was kind, patient, and thorough. The staff were knowledgeable and explained every step thoroughly, especially since it was my first experience with vision testing. Dr. …
My last eye exam was a year ago and the doctor treated me like garbage (not sure if it was bc I’m trans or what). Treated me like a little kid then got an attitude when I turned down a $100+ upgrade for some kind of xray that I didn’t need. …
Jeri is amazing! She helped me with my grandmother who has dementia. Jeri was patient, understanding and actually happy to be here helping us! I can’t say enough good things about this place. …
Terrible costumer service. The lady’s are at the form desk are not professional at all. They treated me very badly when I went to pick up my glasses, I was waiting for them to vacate and I also ask them and they ignored me !!. …
I’ve been going to ABBA for years. The service is great, I get both glasses and contacts and the staff is very helpful. I’ve been to other locations and this one seems to be the best.
Sabrina, Cambria and Scott were great. ABBA has a very knowledgeable and skilled staff all around. I would absolutely recommend them for both types of fittings, contacts and glasses.
Good parking, not a very long wait for exam. Good selection of eyeglasses.
horrible experience, the young girl at the front desk incredibly rude and unprofessional. My glasses were incredibly filthy when I picked them up, I had to ask for them to be cleaned, when I inquired about the solution she rudely stated ” …
Everyone I interacted with was kind and professional. My eye exam was straightforward and efficient. My only gripe was that they upsell everything HARD: sunglasses, special lenses, and especially retinal imaging which they claim is so essential, and of course most insurance plans don’t cover it…
I came in for an annual exam in May. Three months later, I called to order lenses and was told to come back in for an exam. When I explained that I had just been in three months prior, they didn’t seem to care. ***To follow-up, ABBA Eye Care reached out to me and resolved the issue. I was pleased with their customer service.
Dr. Sutton always gets it right. The staff was extremely helpful in helping me select a great pair of frames. They also adjusted them perfectly. This has been a great one stop shop experience.
My husband and I have been here for the last two years for our eye exams and glasses. Sabrina, Scott, Dr. Kim, and the rest of the staff we have interacted with have always treated us with kindness, patience, and great service. I never feel …