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These guys never answer any phone calls even though you leave them your name and phone number, so if you want to deal with them you have to make trips everytime you have a question.
Good thing bout this bank is that your money be in your account early! The bad thing is the long lines you gotta deal with when you have to go in for anything
The worse bank ever I wouldn’t recommend it to anyone….they had a breach where somebody hacked their system and started to steal money from people’s accounts…they never answer the phone and they know absolutely nothing about …
Not open on Saturday if you need money or to talk with someone. Don’t let a Holiday fall on saturday or sunday and monday you don’t get your money until tuesday.
They changed their website again and now there is no way to make a credit card payment. They’re gonna hit everyone that has one with a late fee due to their incompetence. Fix the site so I can make my payment please!!!!
This is a dam shame when you can’t get your money out of your account, you can’t talk to no one sad would not advise any one to bank with them,soon as they open going to another credit union 💯, this is the 3 strike can’t do this any more, sad so sad if you have a emergency YOU JUT OUT OF LUCK.😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 …
Horrible customer service expect to spend 30+ min and that’s just being in line waiting to get serviced. They love to hold your money hostage. Incompetent tellers. Overall don’t waste your time or money banking with this establishment.
I filed a dispute on the 4th of April and they canceled my card and said I’ll receive a new one. I goes to the bank 3 weeks later only to find out they never sent out for my card so now I have to wait even longer… I wouldn’t recommend using this bank the tellers are very incompetent and ghetto!
The worst credit unions around. ALWAYS a problem with the banking system. Don’t waste your time joining…go to Michigan First Credit Union, the best credit union around.
This credit union is awful ! I received a debit card that was on the fraud list before I received it /order one ! They hours are horrible ! There is no to talk to after business hours if you have problems ! I’ve had so many problem with them all in 8 months I can no longer bank with them !!!
2015. Oct Nothing to like about this credit union. Refused to contact me when they put my payroll check on hold. they collected over $200 in fees before deciding to contact me. 2014 a breach in most accounts causes on know according to the credit union. Left a lot accounts with out monies.2014. Flood . Could not get my money for a week.
Since they have gotten rid of the original 5 tellers that were at the windows the new ones aside from sherry are very rude and disrespectful. I do not recommend this place at all. If you’re not a people person you shouldn’t get a job where …
If I could rate less than 1 star, I would. The customer service couldn’t be worse. They’re polite as they rob you! They claimed I made a withdrawal I didn’t, denied me access to the cameras, and offered me no solutions. Do yourself a favor and avoid them or you could be out 500 too!!!!
This bank is beyond horrible. The after hour customer service is no use, if you have any problems after business hours you’re screwed No one is a available. Also, I ordered a new debit card and because I got it after having to request it to …
The best credit union ever! I’ve never been turned down for a loan, the best rates in town! Better than all other banks. So all you other hatters get your credit right and you will have the same results.
This credit union will harass you with calls even when you have provided proof of payment. They will put things on your credit report that you have to constantly dispute. Very troubling when you’re in the process of buying a home. I advise …
Been with this credit Union for a over 2 years. Customer service is satisfactory and the bankers ALWAYS appear to be as you are bothering them. Not very helpful and sharing with information. The hold time when calling and trying to reach …
The worst credit union I have ever seen. Unprofessional, can never get in contact with anyone, unorganized, and have numerous many problems all the time. No one ever knows anything or will call you back. Service is just horrible and I barely have to contact them but its always a problem anytime that I have to. Just terrible
My Mom has been going to this credit union for as long as I can remember. The staff have been really nice to Mom that I believe know her my name. When my Dad died 2 years ago of Covid they were really helpful in her financial needs. So I want to say thank you to the staff there and God Bless each and everyone. 😊🙏🏾🙏🏾🙏🏾💜💜💜 …
Chrysler
Sucks
U can never talk to no one about your account.
I love the employees, those women are amazing.
Horrible service. Never gets back to you.and can never be reached by phone
The worst credit union in Michigan period
THE BEST CU EVER. I ENCOURAGE EVERYONE TO JOIN ASAP.
Not a good bank at all. Terrible service
The worst you can NEVER call SYSTEMS almost always DOWN. Terrible banking
Caint talk to no one about my account information worse place ever phones stay busy
HORRIBLE SERVICE!!! CANCELING THIS ACCOUNT….UGHHH!!
My direct deposit don’t get in my account until 10am Friday
Better than Conner location but they’re sorry as well with a dash of racist.
Terrible credit union, lies about letting you refinance loans to get you to sign.
These guys never answer any phone calls even though you leave them your name and phone number, so if you want to deal with them you have to make trips everytime you have a question.
Very friendly staff never have to wait long, and wonderful loan rates and affordable
My money has been unavailable to me since it was deposited. You all really need a 24 hr customer service. The system is always down.
Took over 2 months for them to get my debit card in. They often provide poor/false information and it’s incredibly irritating
Literally the most unhelpful and rude staff I’ve ever encountered at a credit union, manager included.
Worst bank ever! The customer service is horrible the women all have attitudes and your money is always getting lost! Check your money
Worse credit union in the world.. very behind the times.. paper everything… staff is very nice… it the upper management that need to get it right
Good thing bout this bank is that your money be in your account early! The bad thing is the long lines you gotta deal with when you have to go in for anything
The worse bank ever I wouldn’t recommend it to anyone….they had a breach where somebody hacked their system and started to steal money from people’s accounts…they never answer the phone and they know absolutely nothing about …
Worst credit union I’ve ever dealt with. Now they update their systems and get rid of their app? It’s 2018! No app, no account!
Not open on Saturday if you need money or to talk with someone. Don’t let a Holiday fall on saturday or sunday and monday you don’t get your money until tuesday.
They changed their website again and now there is no way to make a credit card payment. They’re gonna hit everyone that has one with a late fee due to their incompetence. Fix the site so I can make my payment please!!!!
Best credit union experience ever. If you’re in need, they can help where others won’t. Got a job? They will help.
Do not bank here. The 2.3 rating for them is good for how bad the customer service is.
This is a dam shame when you can’t get your money out of your account, you can’t talk to no one sad would not advise any one to bank with them,soon as they open going to another credit union 💯, this is the 3 strike can’t do this any more, sad so sad if you have a emergency YOU JUT OUT OF LUCK.😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 …
Service was great and nice and friendly people
Horrible customer service expect to spend 30+ min and that’s just being in line waiting to get serviced. They love to hold your money hostage. Incompetent tellers. Overall don’t waste your time or money banking with this establishment.
I filed a dispute on the 4th of April and they canceled my card and said I’ll receive a new one. I goes to the bank 3 weeks later only to find out they never sent out for my card so now I have to wait even longer… I wouldn’t recommend using this bank the tellers are very incompetent and ghetto!
The worst credit unions around. ALWAYS a problem with the banking system. Don’t waste your time joining…go to Michigan First Credit Union, the best credit union around.
This credit union is awful ! I received a debit card that was on the fraud list before I received it /order one ! They hours are horrible ! There is no to talk to after business hours if you have problems ! I’ve had so many problem with them all in 8 months I can no longer bank with them !!!
2015. Oct Nothing to like about this credit union. Refused to contact me when they put my payroll check on hold. they collected over $200 in fees before deciding to contact me. 2014 a breach in most accounts causes on know according to the credit union. Left a lot accounts with out monies.2014. Flood . Could not get my money for a week.
Since they have gotten rid of the original 5 tellers that were at the windows the new ones aside from sherry are very rude and disrespectful. I do not recommend this place at all. If you’re not a people person you shouldn’t get a job where …
If I could rate less than 1 star, I would. The customer service couldn’t be worse. They’re polite as they rob you! They claimed I made a withdrawal I didn’t, denied me access to the cameras, and offered me no solutions. Do yourself a favor and avoid them or you could be out 500 too!!!!
This bank is beyond horrible. The after hour customer service is no use, if you have any problems after business hours you’re screwed No one is a available. Also, I ordered a new debit card and because I got it after having to request it to …
The best credit union ever! I’ve never been turned down for a loan, the best rates in town! Better than all other banks. So all you other hatters get your credit right and you will have the same results.
Worst credit union ever. Don’t do it.
This credit union will harass you with calls even when you have provided proof of payment. They will put things on your credit report that you have to constantly dispute. Very troubling when you’re in the process of buying a home. I advise …
Unprofessional and biased. Involved in politics favoring one candidate over another instead of allowing all literature
Been with this credit Union for a over 2 years. Customer service is satisfactory and the bankers ALWAYS appear to be as you are bothering them. Not very helpful and sharing with information. The hold time when calling and trying to reach …
The worst credit union I have ever seen. Unprofessional, can never get in contact with anyone, unorganized, and have numerous many problems all the time. No one ever knows anything or will call you back. Service is just horrible and I barely have to contact them but its always a problem anytime that I have to. Just terrible
My Mom has been going to this credit union for as long as I can remember. The staff have been really nice to Mom that I believe know her my name. When my Dad died 2 years ago of Covid they were really helpful in her financial needs. So I want to say thank you to the staff there and God Bless each and everyone. 😊🙏🏾🙏🏾🙏🏾💜💜💜 …