We are reliable and trusted throughout Kentucky and Tennessee, as most of our employees have over 20 years of experience in the cable industry. We operate in portions of Whitley, McCreary, … See more
Read More| Thursday | 9AM to 5PM |
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
302 Enterprise Dr, Somerset, KY 42501
Internet won’t stay consistent
Quick easy pay
Prices could be better
250Mb download speeds purchased and I only get 70Mb at my router. Nice. Go somewhere else and save your money.
Upgraded internet package no change in speed. Poor customer service when asking about why my internet speed is the same and billing questions. Would not recommend.
I would also give a 0 if there was an option I have called the main office and tried to complain on whoever Shirley is who talked to my daughter like a dog when she called to lay my bill for me which she does all the time and had combined …
Phenomenal group to work with! They deliver awesome service at a competitive price. After working with other “national” companies it’s refreshing to work with a company like this who genuinely cares about their customers.
Access cable owns the territory where I need service, and was told they do not have active service in the area. I called 2 years ago to inquire about internet service and got the same answer. If you won’t service the area, release it to a company that will. Terrible business model.
Dont even bother, go to HTC. Nothing else running but my phone thats not downloading or uploading anything. Glad my 100mb internet is performing well like always.
It’s literally the worst internet ever. You have to reset it 4-5 times a day. It’s constantly going out. And that’s with the 2nd to highest internet speed. I recommend switching to highland or buying highland, as this internet is horrible.
The Service and Customer Serice sucks!!! Access Employees need to learn how to treat paying customers!!
If I could give zero star I would. I’ve been told for the last three years that we are getting access service. And everytime we call it going be another couple of weeks till we can get out there. This has been going on for o er 2 years . …
This place is a joke! They do not care about their customers at all and will ACCUSE YOU OF DOING THINGS! I have had nothing but issues for 5 years and even had proof on camera but they constantly tell me they don’t see anything wing ave at …
Internet drops once or twice every hour. Literally the worst internet service you can have at stupid high prices. I’m %99 sure they are the only ones that serve my area. Starting tomorrow I’m gonna work on switching providers. I’ll spend $1000 before I pay another dollar for this garbage.
Should be 0 stars absolute garbage in all categories. The service goes out constantly, the whitley city office never answes the phone
Absolutely the worst cable company in two states. Horrible customer service, they take the phone off the hook except on the first of the month. Access Cable is a total disgrace. Pathetic.
We have had Access for about a year now. I will have to say I am not impressed. The internet goes out quite often and when you call the office no one will answer the phone. The voice mail box is also full and you cant leave a message. I …
We have had access for about 2 months now and overall we’ve had a good experience with this internet provider. I was a little skeptical because of the reviews, but seems that most often people leave reviews if they have a bad experience …
I am the GM for Laurel Lake Camping Resort in Corbin Ky. I am speechless about the changes going on with the cable company. New owners or not, bought out or not, we still need service!! I am still paying an outrageous monthly service bill …
Not sure why all the bad reviews. I came from Windsteam which was terrible.
My speeds are ALWAYS about 10% more than what my package is. The installer said they do that to maintain accurate speed for your package. …