U know it is had to find employees and ones that fit in to ur biz is even harder .. But I have to say Access Eye not only is the owner a genital kind person but I have found the employees. To be the same. I have been to 3 of the buildings …
For an 8.30 a.m. appointment I was “Taken in” at precisely 8.30 a.m.! I saw 2 assistants for different services and then Dr. Mansouri. I left at 9.10 a.m. How’s that for a doctor’s office?
Today was horrible. My 81 year old mother in law was denied service for the mere reason of her speaking spanish. The tech left the room ,came back after doing one test. Another person came in and said they couldnt go any further with the …
Last year I had cataract surgery performed at Access Eye by Dr Mansouri and went back this year for a follow up. I was surprised to see the office after their renovation. Everything was bright, new, and cheerful. …
I had went to 3 other doctors, and 5 other appointments and all of them misdiagnosed me. I was struggling with my eye health for 3 weeks before I came to Acces eye and received the help I needed to recover. I was treated with respect, …
Went there for prescription sunglasses recently. They have recently renovated the Falmouth office and it just looks fantastic! Saw their very nice, friendly optometrist Dr. Tracy Dzibela who did a great job determining my prescription and …
Dr Dzibela, Robert and everyone at the Cambridge St location are AWESOME! My daughter actually looks forward to going for check ups. They have made her feel special and think that glasses and opthamology are cool. She has even expressed an …
I usually go to the Stafford office and see Dr. Biscombe because that office is closer to home. This year when I went for my yearly exam they did not have the particular style of glasses I was looking for. They suggested I drive down to the …
I had lasik done at Access Eye Centers 6 months ago by Dr. Mansouri. I had some experience with this eye center in prior years, mainly for contacts. I asked about lasik at my last eye exam and was sent to Margaret, the laser coordinator. …
I WOULD LIKE TO THANK THE TEAM OF ACCESS EYE FOR THEIR PROFESSIONAL SERVICE AND WOULD RECOMMEND THEM TO EVERYONE. DR. MANSURI AND STAFF ARE A WELL EFFICIENT STAFF. I GIVE THEM ALL THANK YOU FOR BEING THE BEST!
One of the three individuals who attended us was EXCELLENT with kids (5-year-old with limited English). The others were fine, but the one provider did such a good job with the initial assessment that anyone else paled in comparison.
I would not recommend this location or company. Order a pair of prescription Oakleys from them and they literally fell apart the first time that I wore them. Had to go back into the store to have the lenses, which were supposed to be safety …
Excellent experience! Very quick intake, our appointments were done quickly and efficiently. Everyone we came in contact with was super nice and professional.
This is the worst office i’ve ever been to! I purchased new glasses from there and after a few weeks noticed I was constantly feeling really dizzy. I went back to see Dr. Deas to see if maybe it was my prescription , or if maybe something …
The medical side of the house is great; however, the sales side of the house is pretty God awful. The selection is poor and they really struggle to order items not in their limited inventory. Additionally the sales staff won’t give you a PD …
My experience at Access Eyes in Falmouth was a pleasant experience again in 2022. The check in was painless and uncumbersome. My time spent with the technician and the doctor was ideally spent and to prove that yearly eye exams are truly worth the time and money
Best Eye Care in Stafford and Fredricksburg; I wouldn’t trust anyone else to take care of my eyes. They are probably the Best I the state of Virginia.😎 …
Went for contact lenses exam, was out of there in less than an hour with a years supply. The most pleasant and organized experience I’ve ever had at a doctor’s office. I definitely recommend it.
This was my second visit, they were nice from the time you checked in. Thank you I appreciate y’all. You’ll were amazing ppl and very helpful with ones needs.
I would give 0 stars if I could. First off the person I spoke with to make my appointment was not kind or courteous. Then I got there and was told my insurance didn’t go through and that I was left a voicemail two days ago saying so and …
From the time you arrive, you’re greeted by a very upbeat lady who truly seems to enjoy what she’s doing! After less than 5 minutes, another staff member comes to get you who is equally as pleasant and upbeat. Everything is done very …
GREAT, VERY NICE STAFF. From start to finish everyone was so kind. At my daughters last eye doctor she was so scared (3 yrs) and wouldn’t cooperate but here , the gentleman that helped us before the doctor seen us was sooo kind. Talked to …
I’ve had a disappointing experience with prk with Access. After having three procedures I’m still having a heck of a time seeing. After being astigmatic, now I am quite nearsighted. I had a pretty large correction initially but the …
From the time I walked in the door everyone was helpful and practiceing good Covid protocol. The place was clean . I’m a diabetic and they ran a lot of test and explained each one.
Definitely not satisfied with my visit. A medical degree is great but there is no substitute for common sense. Definitely not possible to fill out any paperwork after being given eye drops that make focusing impossible. Was denied my …
Very disappointed. Due to no medical insurance I very rarely am able to see a doctor of any sort. After months of severe eye pain and blurry vision I was finally able to make an appointment here. The eye pain was severe enough that I …
Wouldn’t recommend this place to anyone. Was told on phone price of eye exam and when I got there the price was double. Receptionist rude and argumentive. Will be sure to recommend Vista eye specialist to anyone needing eye care.
My son is a patient at this office and he had an injury to one of his eyes, he got some foreign material in it. When he called the office he was told there were no appointments and could not be seen. I called my doctor, who he was not a …
Both offices the on Route 1 and plank road where awesome everyone is so friendly and helpful and of course the doctor was great too im so glad i choose Access Eyes
My appointment was fast, efficient, and one of the best that I have ever had!! My appointment was supposed to be at 10:15 I was early because I knew that I had to fill out the necessary paperwork prior to seeing the doctor. I was seen at …
I received a through eye exam from Dr. Thompson. She gave me the opportunity to ask questions. Robert and the receptionist were helpful in getting me checked in before Dr. Thompson did the complete eye exam.
They are following good COVID19 practices! My visit was pleasant from check-in to check-out. The assistant, Robert was very personable and informative of the procedures.
The people there are very friendly and helpful. My only problem was the almost 40 minute wait I dealt with even though having scheduled an appointment.
Customer service is pathetic!
Oh, it’s, great and friendly until they get your money then they dont have time for you, or, in my case, you just get flat out lied too. …
The employees are professional and friendly. Dr. Thompson listened to my concerns and helped get me into the right prescription. I highly recommend this office.
I thought I had an eye infection. This office was happy to take me in for an appointment during a brief shut down during the Covid-19. Was very pleased with the customer service from both the front desk and doctor. Thank You!!
The physical presentation of the office is very impressive (at all locations). Everyone who has ever worked with me at Access Eye (receptionist, assistant, doctor, glasses specialist) has been phenomenal in knowledge, customer service and …
I left a one star review earlier today and had an owner response that was posted. Odd that it has now disappeared?!?!Suffice it to say that I never asked for Access Eye to pay for replacing factory flawed lenses.One would think they would …
Had a terrible experience with an eye doctor here – she apparently misdiagnosed my wife’s eye issue. The delay caused my wife additional pain and could have caused permanent scarring on her eye. …
Professional and kind staff; your comfort and ease of appointment are very important to them. The selection of frames is large and in most cases, cost effective.
I hesitated prior to going to this office due to bad reviews. From start(calling to get an appointment) to finish(making a follow-up appointment to a specialist), everyone in this office took care of me well. I would definitely go back!
i was extremely pleased and impressed by the care and concern
shown me by Dr. Mansouri and his staff, Zach, Tina, Lisa, and Lewis.
I am very thankful for their concern and assistance in getting help for
me for glacoma treatment.
Everyone at the Cambridge st. Location are very professional and very helpful, surgeries were a huge success! I would highly recommend access eye to anyone.
I have been seeing the Doctors here for my eye care for many years. I wouldn’t consider going anywhere else. The staff is exceptional the Doctors are excellent! Dr Mansuri is a caring physician his knowledge is and experience is …
Very safe and clean office and practices. Staff (Dr. Dzabella, Robert, & Shaunty who helped me choose a frame. Sorry if I didn’t remember her name right) were all very kind, professional and knowledgeable. Top notch!
Dr. Thompson is a gem! Asks if I have any concerns, is quick to help in any way she can (ex. adjusting RX if its not right the first time), efficient, and thoroughly asks & answers questions. The staff is efficient, knowledgeable, and …
We have been going to the Cambridge office for about 15 years now. My wife has some complicated problems with her eyes. We have been treated professionally and kindly. Her problems have been quickly addressed and we feel we have received the best care possible .
The staff was very pleasant and helpful. This was my first time buying prescription glasses. I would recommend them to anyone looking for a stress-free, professional exam and eyeglasses purchase.
Tracy was awesome! Help me find the correct contacts for my dry eyes. If you want a friendly, professional staff this is the place to go. Robert, her tech was great as well!
The staff are very professional. I had some testing done, and then saw Dr. Mansouri. My experience at Access Eye was great. The only thing negative I could say is the wait time was long on that particular day. I spent close to 2-hours at my appointment. I have found, though, when you find a good doctor it is well worth the wait:)
From the time you walk in, until the time you walk out, professionalism all the way. I’m not a number or a consumer. I am a person. Cherie (ee) was so personable as she performed an initial exam, assessment. She was so polite and cordial. …
I had a wonderful experience at the Cambridge St. Access Eye office. Each person who helped me was very nice and the office was very nice too. Dr. Halepaska was awesome. Highly recommend.
Reminded me of appointment. Saw Dr. Mansouri who has been takingcare of me for many years including an emergency surgery and bilateral corneal transplants. …
Today me & 6 year old child had our first routine exam here. Parking was a Little scarce at first but they explained at times of the day it’s busier then others due to surgery follow ups the doctor has. Staff were friendly & helpful. There …
Can’t say enough about Dr. Mansouri and his team. Just had my annual exam and I really appreciate the concern and how he has been tracking my eyes. OUTSTANDING, PROFESSIONAL, CONCERNED, and CARING!
From the moment I arrived at Access Eye, the customer service was exemplary. The service was outstanding, with a clean environment that shows the customers that they are concerned about their health. I left my appointment feeling proud to be a customer at this establishment.
I honestly can’t remember the name of the people I saw. But each person was very nice and professional from check in to the intitial exam to the doctors exam to the check out. I had no long waits. Everything was explained to me as they did it. Doctor was available for all my questions. Great experience.
I haven’t been to a lot of eye doctor appointments, but this one was as good as I could hope for. The technician, Sheree, was very knowledgeable, professional, and made the experience as positive as possible. The staff at the front desk was also very helpful. Overall, this was a good experience.
Friendly environment, friendly staff and providers. The eye glasses section staff she really was like my eye glasses stylist she found the right frame to compliment my facial features and lens thickness. Thanks access eye for great customer service and care for my eye and vision health.
Dr. Thompson is my SAVIOR. I had something stuck in my eye and I am TERRIBLY squeamish when it comes to eye stuff. I was so freaked out but she, her assistants, and the whole staff made me feel at ease. They got me in immediately and fixed …
Extremely helpful friendly staff. Began exam before appointment. Instead of leaving me waiting in a room for the doctor to be ready they brought me back to the glasses section so I could use that time to browse which cut down on the amount of time the visit took. Extremely satisifed.
everybody there is first rate. Tim go me prepped and ready for my procedure with a pleaseant and relaxing manner. the doctors took care of me promptly and with great skill and caring. you can trust access eye with your eyesore needs
I really enjoyed how the welcome was when in the exam room the nurse was friendly and smiles made me feel welcomed not nervous. The dr was awesome like we knew each other even though it was my 1st visit..I would recommend any to make a visit for yourself if in need of a great friendly place. Anthony
I experienced a wonderful time during my eye exam and selection of new eyeglasses. Doctor Surkamp was very professional and meticulous in his exam . Rita was also very professional. Overall, I am very satisfied with my services. I would reccomend this location to any of my friends and associates.
Was seen at scheduled appointment time as a new patient at the Falmouth location. The online portal for check in was seamless and saved time before the appointment. The staff was super attentive and efficient in each of their roles. My eyes have never been happier with their experience.
This was probably the best experience I have had in a while. All of the staff was polite and fun from start to finish. (Just to mention a few Fashionate, Candice , Kevin and then Dr. Rowe) Dr. Rowe was absolutely amazing, personable , and made sure I understood throughout the whole exam. 10/10 would recommend 🙂
Dr Rowe is fantastic. Did a thorough exam. Took his time reassuring me that everything would be ok. Friendliness of everyone in the office. Thank you.I
I had so many questions and the staff was able to answer every question and gave me information and answers to questions I hadn’t asked yet- that was impressive to me. They were quick to return my call to take care of an up coming prescription! I wouldn’t hesitate to give my highest recommendation!
I truly love going here. The people are friendly, knowledgeable, professional, experts in their field.
I trust them with my eye care. They have been my eye care professionals for 5 …
The service here was awesome from the time you walk in at the receptionist desk to see the practitioner, then the doctor, and lastly with the kind person that assisted us in finding our glasses. Their Covid procedure was also great ensuring …
My husband and I love the entire staff at this location. Everyone is personable, nice and professional. We have had different people every time and are extremely happy with the care and service we receive at all aspects of our visit. The …
Everyone was very friendly. Dr. Thompson explain issues that I was having with me eyes. it was a level that somewhat understood. I would like to see my portal updated with the information provided for my daughter to review.
Today, I had my first visit at Access Eye. I was totally impressed from start to finish. The staff was kind, friendly, and willing to listen to my concerns and eye history. When I first walk in, I had to pause because the office was so …
This was my initial appointment with this provider after having been seen by a previous provider for a number of years due to a change in my Medicare plan. I was seen for an annual diabetic eye exam , and was extremely impressed with the …
Some years had passed since my last visit, so I was pleasantly surprised by the improvements that had been made to the reception area and the waiting area. I thought Taylor, the doctor’s assistant, and Dr Rowe were both pleasant and professional. An the time spent there didn’t seem long and drawn out.
Everyone from start to finish were very friendly. I was able to get my glasses and contacts appointment at the same time just wished I was able to get my medical eye appointment completed as well, but ended up having to make another appointment.
Having recently moved to the Fredericksburg area, I was looking for a new optometrist and ophthalmologist for continuing care. The Falmouth office at 110 Cambridge St was very conveniently located for me. Making an appointment was simple …
We had an excellent appointment. Everyone was friendly, forthcoming with all necessary information and willing to answer all questions. The doctor was patient and did a good job of giving all the information we needed.
From Reception to Examination and more, I rate Access Eye 👍👍 & 5⭐s.
Over the past several years, I Never have had a problem with any of the remarkable, caring, considerate, and knowledgeable staff. …
This place is exceptional in both customer service and knowledge in the field. I highly recommended Access Eye for all of your optical needs. Use your FSA account to fund your adventure.
I had a great experience at Access Eye. The staff is so friendly and professional and the facility was so super clean. I was confident they knew what they were doing and really cared. I will go back next year and recommend them to you as well.
Friendly atmosphere overall. Questions were ok and answered.
Visit was to clear eyes for flying.
Really liked that the exam light on the machine was bright for the doctor to see …
So glade that we found this place. Such friendly wonderful service don’t need power of attorney for husband and wife to go in the rooms with each other . Lovely staff, service and a wonderful doctor. Can’t ask for anything more. Keep up the good work. will surely recommend people to come to you. Thank you so so Much. Mr& Mrs Stroble
Hi, I would like you to know that you have a wonderful young lady working for you named (Amanda) . She really took a interest in helping me find the right glasses right off the bat! She is so friendly and helpful . She tried to get my …
So glad to be back in your care Access Eye can hardly wait to pick out my new glasses and get my hearing tested. Going to be a great 2023 for me 😁 Thank you 😊 …
Treatment was timely and professional. Felt completely welcomed by my first interaction with Derek, an excellent technician, throughout my experience with Dr. Thompson who was the first to ever pick up on a need for further evaluation. Finally friendly helpful assistance in chosing glasses.
My first visit Heather took good care of me. My second visit Robert took good care of me. This is a theme at this office from the front desk staff to the doctors, I am very appreciative of the level of professionalism and care!
All the staff, from person at front desk checking me in to the person assisting me with selecting the best glasses, at Access Eye Chatham Fredericksburg were awesome!!!!
Great atmosphere, friendly staff, timely and punctual. One of the best optometrist offices I’ve been. Dr. Rowe is awesome in a word. Cares about his patients. Five stars from this guy here
My first visit to Access Eye and it was an excellent experience. Check in was streamlined, waiting room comfortable, and Dr. Thompson was professional and informative. Highly recommend.
The facility was clean. The staff tries to keep on schedule. Everyone is pleasant and answers questions completely. No one is perfect but any problems were addressed.
I love loved the ease of making my appointment online. I loved that I could choose which Doctor to see. I think all the staff that I interacted with was awesome. Robert was extremely helpful, and Dr. Rowe I think is the best eye doctor I have come across in Fredericksburg. No over selling and no BS. Just great!!
This was my first time at Access Eye. They saw me soon after I checked in. Dr. Rowe was professional and very polite as were the office receptionist and the person who helped me select the best progressive lenses for what I needed. I had …
I set up an appointment for contacts. They told me what it would cost and that it included a class on putting in/taking off contacts and a 10 day sample to see if I like what they’ll prescribe. It was bad of me to assume I could do the …
Dr. Thompson shares a rare combination of professionalism, courtesy, and compassion.
Service was excellent and will recommended to others.
Everyone extremely kind and professional. I have enjoyed many years of excellent help.
Great!
Great staff.
Professionalism at it’s finest.
Great experience
Excellant care for their patients
Great office Team.
My first visit here and it was great.
Very courteous and thorough!
Great doctors and great service.
Love this office and all of the staff!
All staff were friendly and professional during my visit! 😊 …
Great place. Very professional knowledgeable and friendly.
Staff was professional. Appointment wasnon time with personal care.
Tracy is awesome, great job, thanks for the great check up!
Very nice office. Very friendly people. Dr. was very knowledgeable
Top notch service and care about the people
Great customer service, warm with excellent attention to detail.
Robert is awsum!! I always receive great care & attention at Access 🙂
If you want a professional and thorough eye exam followed by great eyeglass service, this is the place.
Very professional and prompt.
U know it is had to find employees and ones that fit in to ur biz is even harder .. But I have to say Access Eye not only is the owner a genital kind person but I have found the employees. To be the same. I have been to 3 of the buildings …
For an 8.30 a.m. appointment I was “Taken in” at precisely 8.30 a.m.! I saw 2 assistants for different services and then Dr. Mansouri. I left at 9.10 a.m. How’s that for a doctor’s office?
The staff is great and are always forward thinking when it comes to the health of your eyes.
Been a patient at Access Eyes for many year. Always very professional and have time to answer any questions.
Professional staff. Very courteous. My condition was explained to me in terms I could understand.
Very professional and friendly
Today was horrible. My 81 year old mother in law was denied service for the mere reason of her speaking spanish. The tech left the room ,came back after doing one test. Another person came in and said they couldnt go any further with the …
Nice, clean facility. Didn’t have to wait a long time to get an appointment and was seen promptly when I arrived.
Very unprofessional.. long waiting.. my appointment was at 2:10pm doctor attended at 3:30pm.. I would not recommend..
Professional, efficient, informative and compassionate.
Last year I had cataract surgery performed at Access Eye by Dr Mansouri and went back this year for a follow up. I was surprised to see the office after their renovation. Everything was bright, new, and cheerful. …
I had went to 3 other doctors, and 5 other appointments and all of them misdiagnosed me. I was struggling with my eye health for 3 weeks before I came to Acces eye and received the help I needed to recover. I was treated with respect, …
We’ll organized and professional
Very patient with my 4 year old curious son and his many questions!! Clean and friendly environment!! A breath of fresh air for a worried mama!!
She’s 6 yrs old, they explained everything to her, very good with child from beginning of exam to picking out glasses
Dr. Thompson was through, respectful and spent adequate time during my visit.
Dr. Thomas was very nice, understanding, respectful as well as the other workers.
Wait time was very less. Proper precautions were taken for Covid 19. The doctor was nice and friendly.
Excellent care from Conor, Paige and Katlyn. Would definitely recommend!
Went there for prescription sunglasses recently. They have recently renovated the Falmouth office and it just looks fantastic! Saw their very nice, friendly optometrist Dr. Tracy Dzibela who did a great job determining my prescription and …
Dr Dzibela, Robert and everyone at the Cambridge St location are AWESOME! My daughter actually looks forward to going for check ups. They have made her feel special and think that glasses and opthamology are cool. She has even expressed an …
I usually go to the Stafford office and see Dr. Biscombe because that office is closer to home. This year when I went for my yearly exam they did not have the particular style of glasses I was looking for. They suggested I drive down to the …
I had lasik done at Access Eye Centers 6 months ago by Dr. Mansouri. I had some experience with this eye center in prior years, mainly for contacts. I asked about lasik at my last eye exam and was sent to Margaret, the laser coordinator. …
The staff is thorough & caring.
I WOULD LIKE TO THANK THE TEAM OF ACCESS EYE FOR THEIR PROFESSIONAL SERVICE AND WOULD RECOMMEND THEM TO EVERYONE. DR. MANSURI AND STAFF ARE A WELL EFFICIENT STAFF. I GIVE THEM ALL THANK YOU FOR BEING THE BEST!
Dr. Deas is caring and thorough. I appreciate that she never cuts corners and takes the time needed to perform an exam and answer any questions.
Fantastic office, I saw a wonderful new eye dr, and Denise who did my new eyeglass prescription was the best ever!
One of the three individuals who attended us was EXCELLENT with kids (5-year-old with limited English). The others were fine, but the one provider did such a good job with the initial assessment that anyone else paled in comparison.
Very accommodating and professional. Was seen before my appointment time. Everything was sanitized and socially distanced.
I would not recommend this location or company. Order a pair of prescription Oakleys from them and they literally fell apart the first time that I wore them. Had to go back into the store to have the lenses, which were supposed to be safety …
The appointment was for Helen. Everyone was very helpful
Dr.Meghan Thompson and staff very nice and very helpful for my contact lenses and progressive glasses.
Always great experience
Great visit
Excellent experience! Very quick intake, our appointments were done quickly and efficiently. Everyone we came in contact with was super nice and professional.
Took me right on time for an annual check-up. Answered all my questions & concerns as well as a very thorough examination of my eyes. Great place!
This is the worst office i’ve ever been to! I purchased new glasses from there and after a few weeks noticed I was constantly feeling really dizzy. I went back to see Dr. Deas to see if maybe it was my prescription , or if maybe something …
The staff is great
The medical side of the house is great; however, the sales side of the house is pretty God awful. The selection is poor and they really struggle to order items not in their limited inventory. Additionally the sales staff won’t give you a PD …
My experience at Access Eyes in Falmouth was a pleasant experience again in 2022. The check in was painless and uncumbersome. My time spent with the technician and the doctor was ideally spent and to prove that yearly eye exams are truly worth the time and money
The staff was curteous and efficient. The condition of my eyes was explained.
Best Eye Care in Stafford and Fredricksburg; I wouldn’t trust anyone else to take care of my eyes. They are probably the Best I the state of Virginia.😎 …
Very friendly, really liked the young lady Optometrist,
She was very friendly and took time with the exam.
Like to see her again.
Went for contact lenses exam, was out of there in less than an hour with a years supply. The most pleasant and organized experience I’ve ever had at a doctor’s office. I definitely recommend it.
This was my second visit, they were nice from the time you checked in. Thank you I appreciate y’all. You’ll were amazing ppl and very helpful with ones needs.
I would give 0 stars if I could. First off the person I spoke with to make my appointment was not kind or courteous. Then I got there and was told my insurance didn’t go through and that I was left a voicemail two days ago saying so and …
Great customer service and very professional.
From the time you arrive, you’re greeted by a very upbeat lady who truly seems to enjoy what she’s doing! After less than 5 minutes, another staff member comes to get you who is equally as pleasant and upbeat. Everything is done very …
Great experience. Prompt cheerful folks!
GREAT, VERY NICE STAFF. From start to finish everyone was so kind. At my daughters last eye doctor she was so scared (3 yrs) and wouldn’t cooperate but here , the gentleman that helped us before the doctor seen us was sooo kind. Talked to …
The entire team, reception, Kaylee, Dr Santiga and Jay were efficient, polite, professional and a delight during my most recent visit.
I’ve had a disappointing experience with prk with Access. After having three procedures I’m still having a heck of a time seeing. After being astigmatic, now I am quite nearsighted. I had a pretty large correction initially but the …
From the time I walked in the door everyone was helpful and practiceing good Covid protocol. The place was clean . I’m a diabetic and they ran a lot of test and explained each one.
Definitely not satisfied with my visit. A medical degree is great but there is no substitute for common sense. Definitely not possible to fill out any paperwork after being given eye drops that make focusing impossible. Was denied my …
On time and everyone is courteous.
There were very professional, answered all of my questions without making me feel uninformed, and worked with me and my budget.
I found that Dr. Thompson was very professional and thorough with her explanations. She answered all my questions. …
Wonderful service in all departments
Very disappointed. Due to no medical insurance I very rarely am able to see a doctor of any sort. After months of severe eye pain and blurry vision I was finally able to make an appointment here. The eye pain was severe enough that I …
Wouldn’t recommend this place to anyone. Was told on phone price of eye exam and when I got there the price was double. Receptionist rude and argumentive. Will be sure to recommend Vista eye specialist to anyone needing eye care.
Associates where very professional, friendly and polite.
My son is a patient at this office and he had an injury to one of his eyes, he got some foreign material in it. When he called the office he was told there were no appointments and could not be seen. I called my doctor, who he was not a …
Both offices the on Route 1 and plank road where awesome everyone is so friendly and helpful and of course the doctor was great too im so glad i choose Access Eyes
True professionals at this facility.
Most pleasant, caring staff and doctors and techs make you feel that you’re their number one priority! Best place for eye care of all kinds!
The staff were all so helpful! Marissa made a nervous person feel comfortable and the problem was quickly explained!
My appointment was fast, efficient, and one of the best that I have ever had!! My appointment was supposed to be at 10:15 I was early because I knew that I had to fill out the necessary paperwork prior to seeing the doctor. I was seen at …
I received a through eye exam from Dr. Thompson. She gave me the opportunity to ask questions. Robert and the receptionist were helpful in getting me checked in before Dr. Thompson did the complete eye exam.
They are following good COVID19 practices! My visit was pleasant from check-in to check-out. The assistant, Robert was very personable and informative of the procedures.
Very thorough and professional. Good experience.
Access Eye is always top notch when it comes to patient care and service at all times.
The people there are very friendly and helpful. My only problem was the almost 40 minute wait I dealt with even though having scheduled an appointment.
Customer service is pathetic!
Oh, it’s, great and friendly until they get your money then they dont have time for you, or, in my case, you just get flat out lied too. …
The employees are professional and friendly. Dr. Thompson listened to my concerns and helped get me into the right prescription. I highly recommend this office.
I thought I had an eye infection. This office was happy to take me in for an appointment during a brief shut down during the Covid-19. Was very pleased with the customer service from both the front desk and doctor. Thank You!!
The physical presentation of the office is very impressive (at all locations). Everyone who has ever worked with me at Access Eye (receptionist, assistant, doctor, glasses specialist) has been phenomenal in knowledge, customer service and …
I left a one star review earlier today and had an owner response that was posted. Odd that it has now disappeared?!?!Suffice it to say that I never asked for Access Eye to pay for replacing factory flawed lenses.One would think they would …
Had a terrible experience with an eye doctor here – she apparently misdiagnosed my wife’s eye issue. The delay caused my wife additional pain and could have caused permanent scarring on her eye. …
Professional and kind staff; your comfort and ease of appointment are very important to them. The selection of frames is large and in most cases, cost effective.
I hesitated prior to going to this office due to bad reviews. From start(calling to get an appointment) to finish(making a follow-up appointment to a specialist), everyone in this office took care of me well. I would definitely go back!
This office is the best Eye Doctor place in all of Frederick’sburg they put the customer in Cares.
i was extremely pleased and impressed by the care and concern
shown me by Dr. Mansouri and his staff, Zach, Tina, Lisa, and Lewis.
I am very thankful for their concern and assistance in getting help for
me for glacoma treatment.
Everyone at the Cambridge st. Location are very professional and very helpful, surgeries were a huge success! I would highly recommend access eye to anyone.
True professionals who care. Dr. Meghan Thompson is truly the best Optometrist in the area. Thank you.
I have been seeing the Doctors here for my eye care for many years. I wouldn’t consider going anywhere else. The staff is exceptional the Doctors are excellent! Dr Mansuri is a caring physician his knowledge is and experience is …
Very safe and clean office and practices. Staff (Dr. Dzabella, Robert, & Shaunty who helped me choose a frame. Sorry if I didn’t remember her name right) were all very kind, professional and knowledgeable. Top notch!
Professional and friendly staff.
Dr. Thompson is a gem! Asks if I have any concerns, is quick to help in any way she can (ex. adjusting RX if its not right the first time), efficient, and thoroughly asks & answers questions. The staff is efficient, knowledgeable, and …
But I must say prices for eyeglasses have gotten out of control. Good thing I bought the eye care insurance this year.
We have been going to the Cambridge office for about 15 years now. My wife has some complicated problems with her eyes. We have been treated professionally and kindly. Her problems have been quickly addressed and we feel we have received the best care possible .
My first time at the Falmouth location. It’s extremely nice inside and all interactions with the staff were more than friendly.
The staff was very pleasant and helpful. This was my first time buying prescription glasses. I would recommend them to anyone looking for a stress-free, professional exam and eyeglasses purchase.
Tracy was awesome! Help me find the correct contacts for my dry eyes. If you want a friendly, professional staff this is the place to go. Robert, her tech was great as well!
Amazing experience at this location. Top notch service from front desk, nurses(?), the doctor, and the eye glasses team.
The staff are very professional. I had some testing done, and then saw Dr. Mansouri. My experience at Access Eye was great. The only thing negative I could say is the wait time was long on that particular day. I spent close to 2-hours at my appointment. I have found, though, when you find a good doctor it is well worth the wait:)
From the time you walk in, until the time you walk out, professionalism all the way. I’m not a number or a consumer. I am a person. Cherie (ee) was so personable as she performed an initial exam, assessment. She was so polite and cordial. …
I had a wonderful experience at the Cambridge St. Access Eye office. Each person who helped me was very nice and the office was very nice too. Dr. Halepaska was awesome. Highly recommend.
Excellent staff always. Very professional.
Friendly staff and great doctors.
Professional, knowledgeable and very kind
The entire staff was friendly and professional. They checked everything and explained it all to me thoroughly.
Reminded me of appointment. Saw Dr. Mansouri who has been takingcare of me for many years including an emergency surgery and bilateral corneal transplants. …
Today me & 6 year old child had our first routine exam here. Parking was a Little scarce at first but they explained at times of the day it’s busier then others due to surgery follow ups the doctor has. Staff were friendly & helpful. There …
Can’t say enough about Dr. Mansouri and his team. Just had my annual exam and I really appreciate the concern and how he has been tracking my eyes. OUTSTANDING, PROFESSIONAL, CONCERNED, and CARING!
From the moment I arrived at Access Eye, the customer service was exemplary. The service was outstanding, with a clean environment that shows the customers that they are concerned about their health. I left my appointment feeling proud to be a customer at this establishment.
I honestly can’t remember the name of the people I saw. But each person was very nice and professional from check in to the intitial exam to the doctors exam to the check out. I had no long waits. Everything was explained to me as they did it. Doctor was available for all my questions. Great experience.
I haven’t been to a lot of eye doctor appointments, but this one was as good as I could hope for. The technician, Sheree, was very knowledgeable, professional, and made the experience as positive as possible. The staff at the front desk was also very helpful. Overall, this was a good experience.
Friendly environment, friendly staff and providers. The eye glasses section staff she really was like my eye glasses stylist she found the right frame to compliment my facial features and lens thickness. Thanks access eye for great customer service and care for my eye and vision health.
Dr. Thompson is my SAVIOR. I had something stuck in my eye and I am TERRIBLY squeamish when it comes to eye stuff. I was so freaked out but she, her assistants, and the whole staff made me feel at ease. They got me in immediately and fixed …
Extremely helpful friendly staff. Began exam before appointment. Instead of leaving me waiting in a room for the doctor to be ready they brought me back to the glasses section so I could use that time to browse which cut down on the amount of time the visit took. Extremely satisifed.
everybody there is first rate. Tim go me prepped and ready for my procedure with a pleaseant and relaxing manner. the doctors took care of me promptly and with great skill and caring. you can trust access eye with your eyesore needs
I really enjoyed how the welcome was when in the exam room the nurse was friendly and smiles made me feel welcomed not nervous. The dr was awesome like we knew each other even though it was my 1st visit..I would recommend any to make a visit for yourself if in need of a great friendly place. Anthony
I experienced a wonderful time during my eye exam and selection of new eyeglasses. Doctor Surkamp was very professional and meticulous in his exam . Rita was also very professional. Overall, I am very satisfied with my services. I would reccomend this location to any of my friends and associates.
I would like to recommend Alexa for Employee of the Month.
Dorothy T
Very personable staff, all of my concerns were addressed. If you need this type of service this is the place to go.
Was seen at scheduled appointment time as a new patient at the Falmouth location. The online portal for check in was seamless and saved time before the appointment. The staff was super attentive and efficient in each of their roles. My eyes have never been happier with their experience.
First time at the facility. Very clean and the staff was awesome and knowledgeable. Thank you all and I can’t wait for my glasses.
This was probably the best experience I have had in a while. All of the staff was polite and fun from start to finish. (Just to mention a few Fashionate, Candice , Kevin and then Dr. Rowe) Dr. Rowe was absolutely amazing, personable , and made sure I understood throughout the whole exam. 10/10 would recommend 🙂
Dr Rowe is fantastic. Did a thorough exam. Took his time reassuring me that everything would be ok. Friendliness of everyone in the office. Thank you.I
Had an amazing experience and the Dr and staff are very friendly .
I had so many questions and the staff was able to answer every question and gave me information and answers to questions I hadn’t asked yet- that was impressive to me. They were quick to return my call to take care of an up coming prescription! I wouldn’t hesitate to give my highest recommendation!
I truly love going here. The people are friendly, knowledgeable, professional, experts in their field.
I trust them with my eye care. They have been my eye care professionals for 5 …
The staff members were kind and I got the help I needed.
The service here was awesome from the time you walk in at the receptionist desk to see the practitioner, then the doctor, and lastly with the kind person that assisted us in finding our glasses. Their Covid procedure was also great ensuring …
My husband and I love the entire staff at this location. Everyone is personable, nice and professional. We have had different people every time and are extremely happy with the care and service we receive at all aspects of our visit. The …
always a pleasant experience. devon and dr. rowe terrific.
Very polite and professional staff.
Everyone was very friendly. Dr. Thompson explain issues that I was having with me eyes. it was a level that somewhat understood. I would like to see my portal updated with the information provided for my daughter to review.
Very courteous and professional staff (as usual).
This visit was particularly efficient; in and out in less than an hour, even with an OCT.
Today, I had my first visit at Access Eye. I was totally impressed from start to finish. The staff was kind, friendly, and willing to listen to my concerns and eye history. When I first walk in, I had to pause because the office was so …
This was my initial appointment with this provider after having been seen by a previous provider for a number of years due to a change in my Medicare plan. I was seen for an annual diabetic eye exam , and was extremely impressed with the …
Outstanding customer service throughout from when you first walk in until you leave and great follow up.
Every person I spoke with was helpful and attentive.
I just had a great visit at Access Eye. I was very impressed by their professionalism and high quality of service. I recommend this company.
Professional, quick, very friendly, very comfortable. Highly recommended
Dr Tadrus and staff ate very pleasant and professional
Always a good experience at this location but had lots of trouble accessing the portal.
I came in for a minor injury and received a thorough exam from a kind, patient, and attentive staff.
The Dr and all the staff were very professional and helpful
Dr. Tadrus is such a wonderful ophthalmologist! We are very thankful for his expertise and guidance!
I appreciate that the staff is friendly and patient for someone like me who has anxiety at dr appt’s. c:
Dr. Thompson is great. She is efficient but listens and solves problems. Devin the tech was fantastic! Great customer service.
Some years had passed since my last visit, so I was pleasantly surprised by the improvements that had been made to the reception area and the waiting area. I thought Taylor, the doctor’s assistant, and Dr Rowe were both pleasant and professional. An the time spent there didn’t seem long and drawn out.
Everyone from start to finish were very friendly. I was able to get my glasses and contacts appointment at the same time just wished I was able to get my medical eye appointment completed as well, but ended up having to make another appointment.
Having recently moved to the Fredericksburg area, I was looking for a new optometrist and ophthalmologist for continuing care. The Falmouth office at 110 Cambridge St was very conveniently located for me. Making an appointment was simple …
We had an excellent appointment. Everyone was friendly, forthcoming with all necessary information and willing to answer all questions. The doctor was patient and did a good job of giving all the information we needed.
From Reception to Examination and more, I rate Access Eye 👍👍 & 5⭐s.
Over the past several years, I Never have had a problem with any of the remarkable, caring, considerate, and knowledgeable staff. …
This place is exceptional in both customer service and knowledge in the field. I highly recommended Access Eye for all of your optical needs. Use your FSA account to fund your adventure.
I was treated with respect and the doctor actually listened to my issues.
I had a great experience at Access Eye. The staff is so friendly and professional and the facility was so super clean. I was confident they knew what they were doing and really cared. I will go back next year and recommend them to you as well.
Dr. Rowe was very happy to see how well I was doing 6 months after Cataract surgery!
Friendly atmosphere overall. Questions were ok and answered.
Visit was to clear eyes for flying.
Really liked that the exam light on the machine was bright for the doctor to see …
I rarely do reviews or questionnaires, but their service was fantastic! They took their time with me the whole way through.
So glade that we found this place. Such friendly wonderful service don’t need power of attorney for husband and wife to go in the rooms with each other . Lovely staff, service and a wonderful doctor. Can’t ask for anything more. Keep up the good work. will surely recommend people to come to you. Thank you so so Much. Mr& Mrs Stroble
Hi, I would like you to know that you have a wonderful young lady working for you named (Amanda) . She really took a interest in helping me find the right glasses right off the bat! She is so friendly and helpful . She tried to get my …
Friendly and helpful staff. Dr. is terrific .
Great friendly service the staff e
valuated my condition and arranged for timely referral and treatment
People were very courteous., and pleasant. We had no problem.
So glad to be back in your care Access Eye can hardly wait to pick out my new glasses and get my hearing tested. Going to be a great 2023 for me 😁 Thank you 😊 …
Treatment was timely and professional. Felt completely welcomed by my first interaction with Derek, an excellent technician, throughout my experience with Dr. Thompson who was the first to ever pick up on a need for further evaluation. Finally friendly helpful assistance in chosing glasses.
Robert was pleasant and proficient in his duties. They started the exam on time and the Dr. was knowledgeable and polite.
Very professional and customer oriented staff. The place is cleaned and really nice.
Everyone is very professional. Taking my 5yo son was a total experience! They made him feel so comfortable and had so much patience with him.
Everyone so very nice and helpful and explained and answered all my questions
My first visit Heather took good care of me. My second visit Robert took good care of me. This is a theme at this office from the front desk staff to the doctors, I am very appreciative of the level of professionalism and care!
My visit from beginning to end was very pleasant and professional.
All the staff, from person at front desk checking me in to the person assisting me with selecting the best glasses, at Access Eye Chatham Fredericksburg were awesome!!!!
Been going here for years, by far my least stressful medical experience. The staff really listen to you and put you at ease
Very professional staff. All procedures were explained very well. I will be staying with this office for all future exams.
Great atmosphere, friendly staff, timely and punctual. One of the best optometrist offices I’ve been. Dr. Rowe is awesome in a word. Cares about his patients. Five stars from this guy here
Very pleasant visit. All the team members were personable and professional
Very professional, friendly staff. Was seen early and just as out quickly!
Great place to find out I’m blind. Staff where friendly. Office was clean. Doctors were knowledgeable
My first visit to Access Eye and it was an excellent experience. Check in was streamlined, waiting room comfortable, and Dr. Thompson was professional and informative. Highly recommend.
The facility was clean. The staff tries to keep on schedule. Everyone is pleasant and answers questions completely. No one is perfect but any problems were addressed.
The staff was very receptive and cordial when I arrived. The Dr’s were very knowledgeable when explaining the details of my eyes.
I saw Dr Cameron Rowe, and he was very engaging; he made his office feel more like a magic performance than an eye exam. I love coming here!
I love loved the ease of making my appointment online. I loved that I could choose which Doctor to see. I think all the staff that I interacted with was awesome. Robert was extremely helpful, and Dr. Rowe I think is the best eye doctor I have come across in Fredericksburg. No over selling and no BS. Just great!!
This was my first time at Access Eye. They saw me soon after I checked in. Dr. Rowe was professional and very polite as were the office receptionist and the person who helped me select the best progressive lenses for what I needed. I had …
I set up an appointment for contacts. They told me what it would cost and that it included a class on putting in/taking off contacts and a 10 day sample to see if I like what they’ll prescribe. It was bad of me to assume I could do the …