ACCESS Federal Credit Union was chartered in 1947 as the Oneida Limited Employees Federal Credit Union. It was open to employees and their families of Oneida Silversmiths. In June of … See more
The staff was very friendly and helpful. Even though I was not a member Margaret helped me take care of some short notice paperwork for my house and made sure I had everything I needed. Thank you.
Just started using this bank. It seemed like it’d be a good fit but be careful, they charge $.25 every time you use your debit card! Oh, and don’t tell you so they probably hope you won’t notice.
I am so disappointed with the service at this bank. I gave a 2 star rating because there are a few staff members who I truly enjoy, but that doesn’t make up for the inconsistent service provided here. A few recent instances: …
I was deployed with the Army for nine months and before I left I forgot to notify Access of my change of address, which incurred roughly $80 in incorrect address fees. After I called and explained the situation, the manager I spoke to, …
The employees here have gone above and beyond for us in the last several years. Today, Member Service Representative Joella Burt helped me with an item our mortgage company needed at the last minute. She even took extra time with me, making sure I had everything I needed. Thank you!! We appreciate your help and support.
Very rude and as clicky and political as a small could be. I have 2 direct deposit from 3 Employers. So I not only work hard but when I ask for a fee they are rude . Probably in the past 3 years has been worse. I have been banking here for …
Quality popcorn.
Great Bank!
You cant even get through to anyone. Such a horibble business practice.
Wouldn’t recommend this bank to anyone
I hate using the drive through, I would much rather go inside and feel the positive vibe and see the smiling faces
Never have I had a problem I have been with this credit union over 30 years great people to deal with
The staff was very friendly and helpful. Even though I was not a member Margaret helped me take care of some short notice paperwork for my house and made sure I had everything I needed. Thank you.
Just started using this bank. It seemed like it’d be a good fit but be careful, they charge $.25 every time you use your debit card! Oh, and don’t tell you so they probably hope you won’t notice.
I am so disappointed with the service at this bank. I gave a 2 star rating because there are a few staff members who I truly enjoy, but that doesn’t make up for the inconsistent service provided here. A few recent instances: …
I was deployed with the Army for nine months and before I left I forgot to notify Access of my change of address, which incurred roughly $80 in incorrect address fees. After I called and explained the situation, the manager I spoke to, …
Tone and empathy when communicating with customers goes a long way.
The employees here have gone above and beyond for us in the last several years. Today, Member Service Representative Joella Burt helped me with an item our mortgage company needed at the last minute. She even took extra time with me, making sure I had everything I needed. Thank you!! We appreciate your help and support.
Very rude and as clicky and political as a small could be. I have 2 direct deposit from 3 Employers. So I not only work hard but when I ask for a fee they are rude . Probably in the past 3 years has been worse. I have been banking here for …