Acclaim Federal Credit Union

Bank/credit union, Acclaim Federal Credit Union

Acclaim FCU is a member-owned, full-service credit union. We focus on linking you to your goals with our checking & savings accounts, auto loans, … See more

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Acclaim Federal Credit Union Reviews ( 41 )

  1. Gabriela went above and beyond to help me service a loan when dealing with a very difficult car dealership. She always had my best interest in mind and was creative and resourceful in helping me find solutions. Working with her and Acclaim was by far the highlight of an otherwise unpleasant experience. Thank you!

  2. Melissa Gonzalez helped me on January 19 2023. She was extremely knowledgeable about everything I asked her, very polite and went above and beyond in helping me with my problems. She is truly an asset to Acclaim Federal CU. Her Customer …

  3. Way to go Acclaim!!!, thank you so much for your support and services with my finances. I rest assure of my money’s future knowing that you are on my side.

  4. Friendly, helpful people who make the customer the priority!!! No long lines, waiting for banking or customer service. Excellent teamwork! Shout-out to Cameron!!!

  5. Great staff, I have had the pleasure of working with this bank on several loans which they have always exceeded my expectation. Have nothing but great things to say about the customer relations, and loan department .

  6. Honestly this place seems to have new people all the time. I believe there are issues with management, and I no longer feel like a valued customer anymore. Something needs to be done fast at this location, before there aren’t anymore customers…

  7. I just received a debt collection call from this place where I was rudely handled by a Tracey Bowman. As I explained to her I can not tell her an exact date that I’ll be able to make or catch up my payment because I don’t know. She …

  8. I only put one star because you cant go negative. I have nothing good too say about this bank. It is the absolute worst credit union i have ever dealt with . I advise everybody to stay as far away from this place as possible. They have done nothing but screw up my account since i joined and thats been 3 months.

  9. Acclaim is the best bank ever! The reps are well educated on the needs of the clients. Sharing expert advice for growing and financial planning. THANK YOU!

  10. Acclaim has some of the best customer service I have seen in a long time. They are always willing to answer my questions and help me with my different financial situations. I highly recommend acclaim!

  11. Excellent place for business David was beyond helpful and the most courteous person of service I have encountered in years. He went above & beyond to help me- speaks volumes for this place of business. …

  12. Cameron is amazing! She responds to emails in a timely manner, she’s helpful & knowledgeable. She is a joy to work with. I have been with acclaim since i was 17 years old thanks to Cameron’s fantastic customer service. Friendly staff!

  13. I actually called and talked to a teller who explained I would be able to use this bank as a means to obtain a cashier check because they’re a co-op with Navy Federal Credit Union. …

  14. Mr. David Grier (loan specialist), went above and beyond to get me the best rate for my first car loan. His team was very informative throughout the process of my loan until I paid it off. I went back for a second car loan and thanks to the rate that I received, I paid off that loan as well in three years. Thank you Mr. Grier!!!

  15. I joined AFCU in 2004 and have always been a loyal customer from day one. Even when I moved away from Greensboro, I kept my account open because of the service I received. My son, who is in the military also has an account with them and …

  16. I have had an auto loan with this bank for about 5 years & just recently paid it off. The process for getting this loan was seamless and such a great experience and I have never had any issues until recently. We had a bit of a situation …

  17. I have been with Acclaim Federal Credit union For 10 years . I wouldn’t change anything. They have wonderful customer service and overall best experience on advice , rates , and improving your credit score. The staff is friendly & down to earth and welcoming to everyone!!!

  18. Working with Acclaim has been an absolute pleasure. I refinanced my truck with them at a much lower interest rate. Not long after Jewell reached out to me to discuss some other options they had that she felt could benefit me. After talking …

  19. My husband and I joined Acclaim FCU in 2010 and since then we have received the best one-on-one customer service any financial institution has given us. The people who work there are very knowledgeable and dedicated. They really care for my financial well-being. They offer the best rate for car loans. Check it out! Thank you Acclaim!

  20. I have been with Acclaim since Oct. 2018 and there is no way that I am going to change Banks. The customer service is flawless and everyone treats you with respect and really makes you feel at home. When I first became a member Jewell Penn …

  21. I walked into Acclaim FCU, simply looking for a banking experience, less all the fees, extra charges and hassle of my then current bank accounts. What I discovered was a banking experience like I’d remembered from years before the bank …

  22. Every single time I have encountered an issue they have resolved it quickly and explained what went wrong in a way that was easy to understand. I have always felt like a valued customer and been treated as if my business was wanted. Cesar, …

  23. I’ve been with Acclaim for almost 10 years now & would never leave! The staff here is amazing!! They take great care of their members, always there to help in any way they can. Acclaim is the true definition of what exceptional service looks like. Great products, great rates, great people!

  24. As a AFCU member, I’ve had an exceptional customer experience for over twenty years. The associates are professional, knowledgeable, kind and extremely helpful. They value their members and provide outstanding financial services, in all aspects of the industry.

  25. Acclaim is by far the best banking experience I’ve had to date, and their customer service is outstanding! Makes a person feel good when they are a part of something rather than just a number! Thanks a million!

  26. My debit card was compromised right before Thanksgiving holiday. Veronica had a card sent out next day air but I wasn’t able to activate it due to an error with the card. I begin to panic but she helped with activating the card herself and …

  27. I have been with Acclaim for 40+ years. Not going into exact dates because it would tell my age!
    I would not trust my money to be managed by any other institution. …

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