Established in 1999, Accurate Diagnostic Labs is the independent alternative to the disconnected commercial laboratories. We’re a CLIA certified regional company that participates in the CAP proficiency programs — and we operate on a principle of service designed around the needs of your practice, personalized to your preferences, and always exceeding industry standards.
| Thursday | 8AM to 6PM |
| Friday | 8AM to 6PM |
| Saturday | 8AM to 2PM |
| Sunday | Closed |
| Monday | 8AM to 6PM |
| Tuesday | 8AM to 6PM |
| Wednesday | 8AM to 6PM |
3000 Hadley Rd, South Plainfield, NJ 07080
Reliable…
Lab
Their billing system…. Is weird
Perfect for all types body checking like Blood,Urine etc. Results are given in time & accurate.
Terrible customer service, cannot get anyone from Billing on the phone to discuss charges
Report not sent to doctor even after the results were in. Had to call and ask them to fax to the doctor
is one of the worst lab companies I know. they lie to patients who have insurance and then they send a bill to pay. Worst Company ever!
THIS IS ONE OF THE THIRD CLASS COMPANY. I JOINED THIS COMPANY AND I WORK THERE FOR 6 MONTHS AND UNFORTUNATELY I HAD AN ACCIDENT ON BIKE SO DIDN’T CONTINUE WITH THIS ORGANIZATION. BUT THIS COMPANY DIDN’T COOPERATE ME DURING MY CRITICAL TIME AND THEY ALSO DIDN’T GIVE ME MY LAST MONTH SALARY.
Very incompetent staff, they don’t even know how to start the system. ..wait an hour for a blood test. Really disappointed.
These guys are so poor. I called to schedule a lab work appointment with a service rep before I drove over 30 miles to the lab. On getting there, i was told the person that will take the blood work is on lunch break. Who does that?
Accurate lab is third class lab. Because the main supervisor doing to much partiality so I request don’t go their for job if you go their you are crying after some days.
They keep sending false invoices afterwards even if you pay cash right there for everything….so frustrating
Keep sending bills for the service that I paid a year ago. Even though I have receipts, they don’t listen and care. The call center guy is extremely rude.
Called to check on saliva Covid testing and they told me to come in. Get there after driving 30 minutes for them to tell me I needed a prescription. Not accommodating at all. Wont ever go back. Montville location
I am not sure about the negative comments but they helped me to get new quotes from doctor’s office. All the staffs were friendly. Specially, Priyanka in the Billing helped me a lot.
Most horrific place I’ve ever been… patient care was horrible… save yourself and go else where… the people working there are amateurs at best… if I could give 5 minus stars I would… please save yourself and loved ones take your business elsewhere … Any Doctors recommending this place should loose there license…
I was not sure as the reviews were negative but this lab is very close to my work so I walked in for lab test ordered by my doctor. It turned out to be a good experience. The staff were very friendly and professional to get the process complete efficiently. Will definitely recommend it!
My bloodwork from my doctor’s office (Heart Center of the Oranges) was diverted to this lab, even though I specifically told the lab tech I wanted my bloodwork to go to Labcorp (they have pickup boxes for Quest;Labcorp), she assured me that …
Scary how such an outdated, shoddy company handles my bloodwork.
False place they scam people for their money sending bills through your insurance claiming that y did a appointment and now y got to pay
Should be called “Inaccurate” Diagnostics Labs. My wife had blood drawn and sent to this lab and was told by our NP to see a hematologist soon because of very high red blood cell, hemoglobin and hematocrit levels that could clot and cause …
Accurate Diagnostic Lab provides the excellent customer service. Especially Ms Priyanka had really taken the effort to provide us the amazing service. I would also recommend this for my friends and family in future.
Ok what, started out as a very frustrating situation turned out to be a positive and solved problem. Let’s just say that after much back and forth I was finally contacted by the general manager Nick and he resolved all the underlying issues. I am happy with the way I feel now and I am no longer frustrated with the company.
I went for blood work on 10/11/21 at Somerset location in morning fasting girl working on this location try to drain blood she try to find out my veins she punch 2 to 3 times one hand she can not find it blood came from my hand brushes …
Does the driver of car with plate # L32-MVL always drive around speeding and cutting off cars or is that something new? He cut me off on Rt 9 south in Howell and almost caused a half dozen accidents.b
Horrible we lost our flight because they could not get our Covid 19 test results on time we spoke to numerous people and no one helped. From 8 in the morning till 9 pm we tried to get our results and we were unable to get results. They kept …
This is a worst company and has worst customer service. They sent me 2 bills for the service that is 100% covered by insurance. When called some one with THICK Indian guy picks up who has no idea on how to talk and claim his name is JOHN WILLIAMS. I hope some one take the action on the fraud they have been doing.
Would like to know why two times my Fathers blood had to be drawn for a test that the dr sent to this lab! Lab keeps messing up on doing the test!!?? This is totally unacceptable as people trust labs for results and now a 84 yr old guy …
I seriously encourage everyone to report them for insurance fraud. I was charged for tests I didn’t even get. Absolutely ridiculous.
Accurate Diagnostic Labs, is a true customer service focused laboratory. I do not agree with any negative reviews posted by others. The owners work very closely with all employees, and truly understand issues they might be facing. I …
STAY AWAY!!!! Accurate Diagnostic Labs screwed up the billing and I called 8x trying to fix it. There is no one at their Billing Dept who knows what they are doing or cares. They keep repeating the same thing over & over, without …
This company are charging me with $200 for a Covid – 19 Swab. saying that it was done in 12-31-2020, never done it. till March 2021 with different company / something is wrong, …
Just want to ask the owner of the company on what basis you guys give the increment? Because my wife is working at one of your location from 6 years with same salary. She was requesting increment from last 4 years through her supervisors. …
Called for information about bill sent to my home, Representative was uncoorporative and lacked basic English comprehension. Waited for confirmation code and hung up soon as 5:00pm hit. Tried calling the company and it went straight to …
The staff was EXCELLENT in the Manahawkin, NJ location!! The woman at the front desk was courteous, friendly, compassionate and professional all around. Also, when I emailed their main office, the person I communicated there was also above average and responsive. HIGHLY RECOMMEND them for all of your testing needs!!!!
This is the worst lab company I have ever dealt with in my life. They work out of a call center and when you ask to speak to someone at the south Plainfield location they claim they are. I haven’t used these people since last year and paid …
Really Horrible service. My doctor told me that I could call the lab to set up online access for the reports. When I called for the login access, employees told me that they don’t have such thing. They don’t provide online services for …
This place is where test samples are processed. Test sample collection does not happen here. I went there to give test sample and I was told this
Initially I was struggling to have the lab process my insurance for the billing and was getting nowhere. Somehow I got in touch with Priyanka from the billing department and she helped me through all the stages and had my insurance processed successfully. Much thanks to her for leaving me stress free.
I highly do not recommend this lab. It’s a waste of time, energy and money!
I did an allergy panel in Newport, Jersey City and the results were inaccurate.
I have to pay $ 200 for something that has no use. …
Terrible billing department, answering your call then let you call back for another 20 mins just for a simple question re why there’s no insurance charge in the bill? …
Asking for a bill that’s more than a year long that should have been covered by my insurance. Seems like a scam
The billing representatives are rude, unhelpful and refused to listen to explanation on claims denied due to their wrong coding as per the insurance company and the doctor’s office. My suggestion, use LabCorp or Quest Diagnostic for your blood work.
Their customer service is horrendous and condescending. They processed wrong insurance information and in a call to attempt to fix the situation and provide the proper insurance, i was conversationally shut out. The guy on the phone told me …
Received a bill from this company for blood work from one YEAR after I had it done.
I called the number for “BILLING INQUIRY” and an man answered. I have no idea …
Never go here! They quoted my pregnant wife $35 for a test that I was ready to pay upfront but they said I should wait for the bill in my mail. I received the bill after 2 months with the current as $107 but an additional $1001 charge as a …
This place is a fraud just got a bill for Covid test from last year I don’t even live in nj I’ve always lived in nyc I’m going to report this place
Got a bill for a covid test done on 6/20/20 ON 11/22/21 for $100????? OVER A YEAR LATER. First of all, I have never gotten a covid test there and I live in NY why would I go all the way to NJ to get a covid test. 2nd, I see another review of the similar story. ITS A SCAM. I will report this company for fraudulent billing!!!!
Terrible customer service ever! I need a form for insurance company, but never email back or form back. I have called couple of times but nobody in charge and irresponsible. Don’t do anything! One of this lab join with Joy internal medicine …
Very frustrating experience. I did routine check up which should be 100 percent covered by my insurance but the lab did not send it as routine so the insurance company denied to cover for my lab test. I called them multiple times to fix …
Avoid this lab. Every lab provide blood work results direct to patients, but these fraudsters don’t. They say to go to doctor to get results. I’ll never go to this fraud lab again.
Real bad people are working here. I tried several time to talk with billing questions. Associate transfer my call, but no body Responce. Be careful doing business with them.
Dear Sir/Mam,
Please, I am hopeful that you can create a sign-up portal for the patient, just like the labcorp. The purpose of requesting the creation of sign-up, so that we …
Accurate keeps sending me a bill that my insurance company already closed out. I guess they don’t accept adjustments from my insurance so they are essentially trying to extort me. It’s over $800. I’ve called twice already and they tell me I have to pay. I will ask my doctor to please send my bloodwork to another lab. so shady!!