Founded in 1995 as Quantum Connections, ACD is one of the oldest providers in southwest Michigan and has repeatedly been voted as Favorite Internet Service Provider year after year by area residents…
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
1800 N Grand River Ave, Lansing, MI 48906
High speed Internet at a great cost! I have been using ACD for my business Sparty’s Coney Island for many years now. It is so fast and reliable! We are so thankful we use ACD! They keep our business running smoothly everyday.
I’ve been a long time residential customer of ACD I use them for my home internet and wow I I am so happy i switched to fiber. It’s incredibly fast. My kids can watch their shows and I can do my work! No slow lag time like the old cable companies. People need to get hip this. This is the future.
Fast internet
Friendly place.
ACD is awesome!
Great fiber services
Horrible company owned and managed by terrible people.
Acd
Fastly growing the fiber optics network in the Lansing and surrounding areas
ACD Fiber internet.. great speeds at low costs
this company is a joke slowest internet ever and worst customer support. wish i could give none star
Great company to do business with always look forward to working with them
This is a pretty impressive Co-Lo as far as these things go. Their engineers have been great to work with.
Company is a joke don’t waste you time, rude and way over priced. Also techs are a joke. A bad one, the kind that doesn’t even make you chuckle.
Don’t order colocation or hosting services; it’s overpriced and they will not let you end your contract early.
Local operation of data collection and fiber optic installation. Offering internet and phone service. Seems to be growing as witnessed while working nextdoor. …
Extremely rude staff who act like you are interfering with what they are working on. The company as an issue with communication and customer service. Email response is slow. Calling on the phone is worse. Beware of the grumpy lady who is only there to treat you like dirt.
What is the point of having an off-brand internet provider, when they just rent the services from the big companies anyway. Why would you choose to be a middle man business if you can’t find someway to improve on the service. It just …
Hey these people think they can come into your yard and put a cell phone tower without asking you. Then the people they hire leave a sidewalk messed up, a piece missing from the sidewalk placed in the homeowners yard, a pile of dried …
Excellent service. Called with an outage on a Saturday morning, the problem (which required replacing some failed equipment on-site) was fixed in little over an hour. Competent, polite help and fast repair!
This company is doing amazing things in the Michigan area. I use their Internet at work and I’ve never had problems and the employees are super nice and helpful. Their DAS systems make internet access so much faster and efficient.
It wasn’t a good experience. My internet service went in and out at least ten times a day. ACD told me it wasn’t on their end, but was told later it ‘might’ have been ATT lines. What could I do about that? I paid them to have internet! I …
Numerous issues with poor quality and downtime. Customer service is poor, they sound irritated when you call with a problem! Pricing may seem competitive — but they are actually overpriced. Several friends switched and wished they had dropped ACD net much sooner.
Horrible customer service, horrible service. Intermittent. They don’t explain everything to you, don’t work with you, don’t send out invoices, wasn’t even a month late on my final payment (that they didn’t send an invoice for) and they …
A company run by two big children. One owner, will frequently go into the warehouse and destroy things like tvs, desks, trailers,boats, or anything else he can smash with heavy equipment in a temper tantrum. There is zero communication …
All 5 star reviews are from employees. It’s a bad company all around steve and kevan joke to work for. They steal conduits from companies and they dont permit alot of their work. They will take everything they can then dump you after work is done. Do not do business with them.
I went above and beyond for this place. Never said a word about all the jobs they was supposed to pay prevailing wages. If you are a hard worker don’t work here.
Update: still incredible customer service. Even by email. What I really love is how quickly they turn things around. I’ve paid a late bill several times, day and middle of the night, and my service was always restored within 5 min. No dumb …
Best Internet around! I was referred by Elias Ferreyra. Great customer service!
Excellent place to work if you are willing to put in the effort. Flexible schedule, need to come in at 9 and work to 5? No problem. Need to work extra one day and leave early another? Fine. Regular pay increases, large variety of positions from construction to project management to customer service. 401K, PTO, Health and Dental.
It doesn’t get better than ACD fiber the absolute best internet connection I have ever had
This company did work in my neighborhood. My neighbors yard looks like it was never touched. Mine on the other hand looks awful. When I called to ask that it be fixed they said they would send someone out. All they did was put grass seed …
Great service! I have VoIP phones and rely heavily on high quality internet at my two pharmacies. The fiber from ACD has been wonderful. I experienced same day repair when a local construction project took out my service.
I use ACD for all my business needs. They offer really fast reliable Internet at a cost effective rate. Can’t beat it.
We have had ACD for over a year and the speeds have consistently been very strong. No issues, even with the heavy wind and rain storms. The technicians who installed the fiber cable and small box were professional and did a great job …
The quickest internet in the state. I use it for my business the Downtown Smoking Club! It’s so fast, and their customer service is great.
I use ACD internet for my home and business! Incredibly fast, much faster than my previous provider. I would recommend highly to anyone looking for a faster, more cost effective internet provider. Astonishing speeds and service.
Best internet company in the state terrific service! They do amazing things for their customers the fastest internet I have ever had. Perfect for when I steam my high res amine shows
Whenever I’ve had a problem I call a local number and get to talk to a local person that can pull up my account and help immediately. If they can’t help they get someone on it. That’s a heck of a lot more than I can say for the big guys …
During my interview with them for a job they asked me if I was vaccinated for covid. I responded that I was not but would be willing to but they immediately ended the interview and I have not heard back from them since. I am truly …
Great internet service for my home and business. Very sharp, never runs slow. ACD is the most reliable network provider I ever worked with. They truly care about their customers and I am so happy I found them! I own Sir Pizza in old town, we never have a slow day! Thanks ACD for the best support.