We are one of the largest independent haulers in the Western United States. The owner and his son operate the business with 380+ employees, running approximately 230+ trucks per day. Despite our size, we still haven’t forgotten our commitment to our customers. We always try to remember who helped us get to where we are today, and where we will go tomorrow.
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
2274 S Technology Dr, West Valley City, UT 84119
My kids love the “trash truck man”! He is very professional and even takes the time to wave and say hi to my kids. He gave them some fun stickers and coloring books and it just made their day! I love that Ace Recycling & Disposal provides …
He allowed us to throw a couple last minute things in the trash. He was willing to wait just a few minutes for us to gather it all together.
Despicable!
Amazing place
Excell in customer service
I LOVE THIS COMPANY.
Best people everywhere
Great place.
Great Customer serivce
Worst company ever! Don’t trust them👎🏽👎🏽👎🏽 …
very satisfied with your recycling services.
I work for Ace
Boooooooo for the 2% additional charge if you pay by credit card.
I am very please with the service provided from Ace.
Used them 10 yes good folks
Super responsive, excellent customer service for our business needs.
This is the second time my garbage was not picked up. Fuming mad I will go higher up!!!!
Great service all the time! I would highly recommend!
Truck 435 did me a big favor today helping me out!! Thank you!!!
If your not family and you screw up they fire you
Best refuse hauler in the state of Utah!
Always consistent pickup times, and have always tried to make thugs right, even if it was not their mistake. Thanks ACE disposal!
Loved how my 15 foot garbage can was delivered and picked up when I needed it to from my house.
Great company always quick to answer questions and picks up our garbage quickly and cleanly.
they didn’t take our trash, when other companies will! Very disappointed with them!!!! WORST GARBAGE SERVICE!!!!!
The management team really cares about their employees. They are very easy to communicate and work with!
They are now charging an extra 2% if you pay them by credit card. Another Ace poor decision for the consumer.
The recycling flyer on their website states they take paper when in fact they have not in over 5 months.
Awesome, top notch people to deal with. Kris and Pat and the rest of the crew are the best!! Thanks everyone!!
Great place to work! Also a great place to take of your disposal needs. Whether it be trash or Recycling
I decided I need to leave a review. They are amazing if you forget to put you garbage out. They have helped us more than once!!
Apparently. They are not required to do their job! So you have to tend your garbage can until they show up! Do not use this service if you can help it. Unfortunately I can’t 🤬😡 …
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Ace is very inconsiderate to residents living near their dumpsters and continue to pick up before 7 am even after requests and complaints have been made.
Had an issue with the service but they resolved the matter quickly and fairly.
Not coming on designated day and time..
I love our driver Brent. He is seriously the best. Thanks for always taking care of us Brent!
I have been a customer of this company for many years, they are there when expected and very reactive to my calls and proactive if they identify a problem. I recommend ACE highly.
Our driver is so nice. If something does he picks it up. He always waves and is always on time.
I believe this is the best disposal company in the world.
Our driver crossed the street to get my garbage can and took it to the truck, he renewed my faith.
Every time we are outside when the garbage truck comes by they driver is always so nice when we wave and will wait for us to take our trash to the street on mornings when we forget. Thank you guys!!
ACE need to improve communication on what is Recyclable . First week paper stating plastic is ok , the next week there was a notice “warning “ plastic is not excepted in the recycling been ?
Beware when you see these dump trucks on the road, they’ll push you off the road not paying attention
Awful customer service. Broken lids, not pushing the dumpsters far enough back , nobody can through their trash away. If you ask for service they are ignorant and rude. Switching vendors is the next step. Thanks but no thanks for your help.
Currently driving behind one of their trucks… guy is all over the road and trash is coming out of the truck he’s blown his horn multiple times and doesn’t use he’s blinkers… just watched him cut someone off and “brake check” a small car…
Cannot believe that they got a contract for West Valley City. They are the absolute worst to deal with and the staff in the office are extremely rude. If you can avoid them, do it!! Unfortunately, until WVC realizes their mistake we are stuck with them.
Great and friendly customer service. Thanks for doing such a great job for us over the years.
Their representatives are extremely professional, courteous and very focused on the customer experience.
Shady business practices! Marking our dumpster as ‘picked up’ many times when Ace never came by. I’d recommend looking elsewhere for reliable disposal needs.
Great company to work for, the owners treat you like family, other companies only think about them without thinking about the employees. I work for this company in maintenance for almost 4 years …
They need drivers that have a pair. 2 times they have left my trash because my dog barks at them. When Gary’s service had the route they would give her a dog biscuit and get the trash.if the trash guys are afraid of dogs they should try another job.
Said they emailed me (my neighbor said the same thing) but never received that email. I happened to be outside when they came by to collect back bills and I did. They then went next door and because my neighbor wasn’t home just took her …
Got called out there for an interview disappointed dude only talk to me for like 5 minutes didn’t get a chance to drive a truck or anything they advertise it they’re always hiring for drivers and they’re in need of drivers then when the drivers in front of their face they don’t give him opportunity
They do not own up or take responsibility when one of their trucks causes damage to another vehicle. They dodge phone calls and are a very sleazy dishonest company to deal with.
Note left on my can felt aggressive. Didn’t know I was making things hard was just trying to keep the cans from falling onto the street . Didn’t read anywhere that plastic bags couldn’t be recycled. As for the styrofoam sorry I didn’t …
Always have a great experience. Very helpful and nice staff when I call in to ask a million questions!
The drivers are also great, always answer my questions, and let me know if there are any issues.
Debris from their truck flew out the back and hit and dented my hood. When I called, they told me it was considered road debris and that they won’t do anything about it which is complete bs. Now my brand new car now has a dent, not my fault at all, and I have to pay to have it repaired! Take responsibility!
I’d give a higher score if they actually picked up my garbage. For days it had been sitting out in front of my house overflowing because no one comes even when I’ve called multiple times to complain. …
We put recycle bin out at the same time as all the other neighbors, all the neighbors recycle bins get emptied but ours? Do you pick and choose who’s bins you recycle? Why are we paying for a service, when we’ve learned that there are no …
These guys don’t take care of their employees like they should. My husband works for them and has been driving around in a hot truck with no ac, in the middle of July when it is 100 degrees out. He has told them everyday for the past week and it is still not fixed!! Maybe if he dies of heat stroke then they will listen.
Ace is the best, I manage multiple commercial properties and they are always there as scheduled, willing to double back if necessary, drivers even get out of the truck and pick up what might fall out…always the best.
We moved into Midvale in April. So far you have not picked up our recyclables …. not once ….. not even 3 times ….. BUT 5 TIMES …..
I’ve called until I’m BLUE in the face ….. you’ve made promises to pick it up …
They had a recycling semi on the freeway about an hour ago that had massive amounts of recycling debri flying out of the entire top of his trailer large pieces that could cover over half of an entire windshield! People were trying to pull …
I love this company. The drivers go above and beyond to help. Also, unlike some garbage companies, if I need to speak to customer service, I’m speaking to someone locally and not in another state. I’ve had nothing but positive experiences, so don’t pay attention to the negative reviews.
I work for Ace and I absolutely love working for them. Everybody I know strives to provide great customer service. Everybody really cares about our customers and tries to make sure that all our customers are satisfied.
We just moved into the eagle mountain area, and left one medium sized box that we couldn’t fit into the garbage can next to the trash cans, both weeks the lazy drivers wouldn’t throw it away. Never had that problem previously anywhere. Truck #453
Very disrespectful and rude and never pick up our trash they claim they can’t get to it every week they have different excuses. Then when they do, they slam the dumpster and break the wheels countless times, making it hard to move. Worst …
I have been using ace disposal and I like them. The rate is fair and there is no long term commitment. Collection time is accurate and sale Rep in territory (Zack) always pick up the phone and kind. Thanks.
Denise with ACE is amazingly quick to respond. Their pricing is always competitive. In HOA management we require someone who responds as we do and Denise does not let us down. Highly recommend!
One of their drivers almost ran me off the road on I 15. He wouldn’t pull over after he side swiped my car no matter how much I tried to get their attention. I tried calling the office several times and even left 2 voicemails and heard …
I have worked at Ace for 12 years, I couldn’t have asked for a better company to start a career at. At Ace you know the owners care about their employees by the actions they take to make sure we are happy. Love it!
2 reasons: Last week I forgot to put my trash out until after they collected it…argh! I’ve never done that! I was so disappointed in myself and not looking forward to figuring out how to get all the upcoming week’s worth of garbage to fit …
I have not paid for any services–we get free dumpster services through the city program, but we have a difficult yard to get into due to low power lines. Both guys (James and John), who have come to pick up and drop off dumpsters have been friendly, professional, and very careful with our property. Thanks guys!
I called in for a extra garbage can pick up and told the female dispcher I need a few hours before the truck comes to finish my work. She didn’t tell The local dispcher so the truck came early not cool. The driver Shane truck 138. Said our …
Truck Numder 496!
Garbage truck driver insists on dropping the trash can in the middle of the …
I watch them come to my work twice a week and they do an amazing job! We have 5 bins and they have to get out of the truck each time they empty one and push it to the side so they can get to the next one. If any garbage spills they always …
Just wanted to give a shout out to Ace. Your driver who does the West Jordan route is awesome. We had some random car that parked too close to our garbage can at night. In the morning on trash day, your driver got out and moved the can …
I’ve been a resident of West Jordan my entire life and Ace Disposal has always provided us with the best service. Over the many many years they have serviced our house, we have had very few issues. And if there ever was one, they would take care of it right away!! Thanks, Ace Disposal!!
Called the city on my lunch hour because I saw that my recycling hadn’t been picked up. They told me I had the wrong week, which is weird because I remember the recycling being emptied two weeks ago. Not to mention the whole street put out …
I was contacted by Ace through a resume data base. What I was told I would be doing and what I did were two different things..
I quiet after a week. I still have not been paid for the hours I worked. It has …
Very disrespectful driver in our area. Called my mother in law a lier she’s 77 years old. The reason being having an Xfinity van in the way saying it was mine I’ve never even worked for them. Another time before the home owner association …
I’ve been with this company for three years and I love them. I haven’t met a customer service rep who didn’t try to go out of their way to try and fix things. The drivers are extremely nice and everyone that I have met takes great pride in their job. This is a great company.
Just moved in to Eagle Mountain (Silver Lakes neighborhood) and i’m convinced I have the nicest garbage man ever! Our trash had been picked up earlier today and was so full we’d been saving trash and had it half-full again right after they …
My business has been with Ace for about 7 years and have always been treated well. Z is great to work with. Whenever I have a problem, he get’s it taken care of within 24 hours. Great company.
Didn’t come on Saturday to pickup what they didn’t on Friday here in Northpoint estates condominiums in the Avenues due to the Spring snowstorm. So lame. Understand why couldn’t come Friday. They could have done their level ground pickups …
Absolutely the very best company in Northern Utah for trash and recycle services. This is a locally owned company and provides numerous jobs for the local economy. Company still believes in taking care of it’s customers which is really …
Ace Recycling is a good company! I get my pickup days mixed up sometimes and when I call them sometimes they will come out that week or I might have to wait which I don’t mind because it was my fault. Love that I can get an extra recycle pickup along with my city pickup every other week. Thanks!
Ace have been amazing from the start. They dropped off the dumpster when they promised, did an early pick up for us when we were full and the customer service from their reps and drivers has been phenomenal!! Can’t fault this company.
This is the 3rd time now that my trash hasn’t been taken when the garbage man comes he picks up everyone else’s trash on the same side as mine but completely forgets about mine. I live off of Claybourne Ave in South Salt Lake between State …
Absolutely a horrible company to work with long term. Loyalty means nothing to Ace Disposal. They are fine when you accommodate them when they screw up, but if there is even a glitch on something on the other end, they have zero …
I came home tonight once again to find a disgusting pile of trash that fell out of our community dumpster during pick up, and which was simply ignored. I understand my neighbor called about it (again) and was told “that’s not our job.” When …
I had tried to apply to get a job here and I was pretty impressed with the assessment tests that I was given ( obviously I have a brain). Then when they wanted to schedule a telephone interview and it was time for the call the next day, …
Again this morning I was awakened at 5:30 am by the sound of clanging dumpsters as Ace Recycling and Disposal decided that the county quiet hour rules didn’t apply to them and came to the shopping center in my backyard in Stansbury Park. I …
Had their service for nearly 4 months, my scheduled pickup was every to weeks. It was picked up a total of 3 times, one of them being when they came and removed my dumpster for “not paying” with no warning or anything. They came and picked …
My dad (HAG) and grandpa have worked at ACE for years. They also pick up my garbage at work and at home. ACE is a great company! We have never had a problem with our pickups, especially at my place of work. Would highly recommend.
ACE is a great company to work for. My husband has worked for ACE as a driver for 19 years. I’m in customer service and I have worked for ACE for almost 9 years & my daughter for 4 years. They care for & do their very best to take care of …
I tried to cancel my service with these jokers for weeks before moving from our home, over a year ago. They almost never answered the phone when I called (during business hours), and when I finally got a hold of them they said they had no …
I have been there customer for three years. I am a small business owner single member LLC. Unfortunately, I have some health issues over the past couple of months and my staff was filling in as best they could. Admittedly, some thing …
ACE is loosing our business, we have a.6yd container and they decided to skip our pick up and not give us a courtesy phone call, we were paying more with them thinking the service was better. Is not the first time. They are great on making sure you are not late on your payment.
I tried to give Ace a chance but they really don’t care about the customers. They can’t recycle anything so they force that problem on the customers so they can still try and squeeze more money away from people with a unless system. Then …
I missed the pick up by a few hours…I had forgotten the week before bc of Christmas too so I was very happy when I called and she said she would send someone by.!:) He came very quick!!! Thank you so much for your service!!!
20 years. Got a message dumpster was too heavy to dump. No problem, we will resolve it. Before we had a chance a rep shows up with attitude telling us this has been an “on going thing” with us. I can only think of one other time in 20 …
Professional customer service. Our driver is mindful. When the local office was closed, my call was answered by someone who took a detailed message AND the local office contacted me as soon as they opened that morning. This is a great company.
I have called this company at least 5 times if not more, EVERY WEEK my trash bins are thrown in the middle of my driveway or on my lawn after pick up. Every time I call, they say they will talk to the driver and take my information, but …
I have been a property manager for the last 15 years. I have worked with all of the disposal vendors in the area. Ace Disposal is by far the best. They are easy to work with, responsive, and have the best pricing and are fair with price …
My 3 year old is a big fan of all big vehicles, and he will often try to run and wave when he hears the garbage truck coming. Unfortunately we have a lock that he cannot unlock himself and I am often in a spot I cannot unlock it for him, so …
This was my experience: Initial set up for recycling containers was easy and great. I wish they offered every week, as we are a big household in the country and order a lot of products online. Remembering to set out the can every other week …
Jerry b of 4010 was so kind and great ! I love working with him!!!
Pick up trash can and leave it fall over empty to lazy to get out of truck! Happened at least twice a month!! Time is never consistent! Sometime garage all over street or in front on my lawn from other neighbors!
They keep dropping things out of my garbage and leaving them in the street this has happened at least 5 or 6 times now. Who ever has the Newtowne square community doesn’t even care that they drop this out I just watch the man not even try to line it up so he doesn’t drop this it just knocks it into position.
An Ace Garbage truck and the collectors accidentally missed my bulk waste because a vehicle parked on my curb blocking the view. They got the other bulk waste I put on the other side of my driveway and the neighbor’s bulk waste. So, I …
Your employee Jason in truck 428, went above and beyond. He was extremely kind and helped me load a couple of extra items. Great customer service ! So glad Ace is our garbage and recycling service .
We have had Ace taking care of the trash needs at our office for over 2 years. I have our account set up on autopay with a credit card. A while back they started to charge a credit card processing fee which was not reflected on the amount …
Our entire neighborhood was missed on our garbage day, so we called to get someone to come out. We’ll they came and drove passed everyone else in our neighborhood even though you could tell theirs hadn’t been picked up, and just got our and …
Waste Management never gave me the problems of this place. Lucky to get the trash picked up. Do not recommend
A pretty awesome family-owned business. We should always try and support our community-based companies.
Provided documentation to the complex states that the trash cans just need to be 3ft away from any vehicle. However, if you leave the can inside the trash can closet (which is not stated as against the rules), they will remove it and place …
I had a personal incident with Ace Disposal when they came for garbage can pickup. Accidentally the can fell from the jaws of the truck and came down and hit me. The driver of the truck (Jason Youngs) and the company Safety employees …
Truck #708 hauling trailer #909 was doing well over 60mph on redwood road heading south towards 146th south, driving very aggressively, getting right up on peoples bumpers and flooring it to pass people. I have video evidence. Today’s date is 7/22/2019 12:40pm.
This morning I was driving on 201 and truck 1015 cut me off nearly killing me and starting a major wreck. I called to report about how the jerk was driving wrecklessly and talked with Esmeralda. She told me she would have a supervisor …
Jerry is great! We are so happy to see him each Wednesday. @Jerry4010
We have used Ace Recycling and Disposal for years. They do an awesome job, are always on time and never miss a pick-up. The billing department is great to work and emails the invoice and receipt promptly each month. Their prices are very affordable.
This morning my recycling can had blown over. The driver stopped, picked it up and gathered the stuff that fell out, and then emptied. Thank you to the driver of truck 426!
Ace came out after calling to the company two a new appointment trash can replacement with the city of Midvale corp nice new trash can sweet Anthony at 52 w prenceton drive Midvale Utah 84047 home x cop detective sunny
Watched the driver pull out a dumpster to dump it contents and trash fell out onto the ground. The driver had to step over the trash on the ground to push the dumpster back into place. Now I get to clean up someone else’s trash. Where is the professionalism in doing your job!
Jerry, the driver was awesome. We had MANY boxes from moving that we had broken down. Jerry helped me load them into the recycle truck and we got them all in there.
Gord is the driver who picks up our trash is the Overland commuity of Eagle Mountain. He goes out of his way to help if you have addition trash that won’t fit in your bin. Very helpful. He’s awesome and so is the company. Jeff
Update-9/14/2022-Once again love these guys. It appears a bag came out of my trash can after it was dumped and the driver got out, picked it up and through it in the can. Now that is great customer service! …
Excellent service. They have made sure my cans are completely empty before moving on. Excellent customer service on the whole. Unit 4010 does incredible work. Thanks Jerry!
They fixed the problem for a little while but it didn’t hold. They come back to the same dumpster and shake it 30 times before moving to the next. The bangs from them shaking it, shake the ground. The bangs are super loud and we’ve had …
Great weekly service. Really like the reliable consistent pickup time. Only one minor issue in 2 years, house skipped, which was corrected within two hours. Appreciate the second Saturday pickup for 6 months of the year.
Jerry B. came by and offered to take all of our recycling and garbage from our garage that we had accumulated from recently moving. It saved us a giant trip to the dump! He waited for us to fill up our bins a few separate times and waited …
Our truck driver always waves and says hi to my little boy who loves garbage trucks. It’s part of our Thursday morning routine to watch the garbage truck. This morning he even hopped out and gave my son a coloring book, crayons and some …
I live in a Condo complex where you cannot have the large cans that get dumped by a fork on the truck so they have to manually lift and dump the cans. There has been a couple times where they left a small amount of garbage in the bottom of …
I like ACE Disposal. They service our dumpster at my warehouse and my home.
Yep maybe some garbage doesn’t make it into the truck, so what. Pick it up. Garbage collection is not easy or clean. Be happy they do this dirty job. …
We love Ace! Our driver has always been respectful, kind and friendly. My son is 3, he’s obsessed with anything “garbage truck”. Our driver takes his time on our street each week – just so my son can watch the truck a bit longer. He’s always asking us how we’re doing and just overall is a happy guy. Thank you!
We LOVE Jerry Barney, truck 4010! I have four dogs, and they know which day Tuesday is. As soon as cans go out Monday night, they are ready. We get to go out and try to wait in our own drive way to bark at the big truck and “the claw” …
Jerry Barney (4010) is our neighborhood driver and he is absolutely the best! My daughter listens for his truck every Thursday and runs out to see him. He’s always so kind and chats with her and they have a wonderful friendship going on. …
I happen to own an HOA management company that works with several waste removal companies in Utah. Most other options have terrible contracts. Most will come in cheap but have clauses in the contract allowing pricing to jump dramatically …
I continually have problems with the drivers not able to put the cans and trash on the alley instead of my plants. Today the recycling truck actually moved my trash can approximately 3-4 feet and tore out TWO reflectors while doing it. I …