Acutis Diagnostics is a company with an original approach to laboratory medicine. Beyond our expertise in clinical toxicology and molecular tests for infectious diseases, our innovative … See more
Great experience especially with Brooke assisting. Not being “expert” at working through the requirements, Brooke provided assistance promptly and efficiently.
Great experience, amazing communication from start to finish. Speedy turn around in getting test result. Showed actual intent in providing the service.
Excellent customer service from Brooke Donahue who kept me updated of the test progress all along, hence significantly reducing the stress linked to the last minute aspect of it.
I don’t know who’s the one doing this BUT I’VE CALLED ACUTIS BILLING WITH THIS WILL BE 5’X! I’ll asked the same question about a bill and the billing department tells.me.I DO NOT HAVE A BILL WITH THEM!! So I asked the lady that did talked …
THANK YOU Rachel V. (Sales Specialist) at ACUTIS for your support and responsiveness during these past unimaginable 15 months of weekly COVID 19 testing for all of our Staff and Vendors… I appreciate your professionalism and understanding as we navigated the uncertainty and the many changes of COVID guidelines and protocols….
Lost my wife’s test (who is a first grade teacher ) and now she has no proof that she is sick and must either go to work due to the rules of DOE or lose her personal days to stay home. Absolute joke.
This was an extremely efficient process and I would recommend it highly.Brittany Bartasco , in particular , took personal responsibility and followed up on COVID-19 testing results required for flying internationally.
Since COVID testing became mandatory prior to outpatient procedures in NYS, Amanda from Acutis has been exemplar. She has gone above and beyond to ensure our practice has all the tools we need to comply with NYS Department of Health guidelines.
Using the lab since the start of the pandemic. outstanding service and accuracy. Our Rep, Steve Dybalski is extremely responsive and helpful. Thank you, Steve.
I use Acutis for our 4 location practice in addiction medicine and they are great. Dennis the rep always works with our staff to keep them updated on changes. Test results come back fast and direct to our EMR. Nothing but good things to say about Acutis.
Brooke’s kindness and professionalism during a stressful time made a world of difference to me and my family. Thankful to have compassionate people like this, would highly recommend to anyone.
I have used Acutis lab for Covid 19 testing and I can attest to their professionalism and dedication. In particular Andrew and Nate were great to work with , very fast to deliver needed supply and helped fast track results. …
Very accommodating and quick to respond – Needed last minute RT-PCR and Brooke Donahue followed up through emails and calls to make sure all the paper work was complete on time and communicated to the airline too. Definitely 5 star!
I have been working with Acutis lab and have been super pleased with customer service.Kelli has been extremely accommodating and is always available and responsive! Lab turn around times are great and system is easy to work with. Would recommend this lab highly!
I took a RT-PCR test at this lab for my travel. The results came within 28 hours. The customer service kept sending me regular updates and told me the expected result time. I would highly recommend this lab.
My husband works for a major company. The protocol is to be tested three times a week. His co-worker was diagnosed with COVID-19 on Wed, 12/2. My husband immediately went to the onsite Acutis center for a COVID-19 test at 1 pm on 12/2. …
My name is Lisa and I work for Comprehensive Pain Solutions of NJ. I almost never give a 5-star review for anything, but I had to for Acutis Diagnostics… Steve D. is our rep, and he has gone above and beyond to ensure that turnaround for …
I got a negative test result in 24 hours, test was taken when I had cold symptoms, sore throat, productive cough. I also took a rapid test at CVS which was negative. I am praying that these results are correct. I am fully vaccinated since March 2021. Thank you.
Due to COVID, we’ve (high-end plastic surgery practice) had to incorporate additional testing for all our patients having upcoming surgery. I can honestly say that I don’t know where our practice would be without Acutis right now. Sure, …
As an urgent care physician, I couldn’t wait the 10+ days to get my COVID-19 test results back from the local labs. I have been impressed with the 2-3 day turn around on the lab results and outstanding service that we continue to get from Acutis Diagnositics.
I am a Pediatric NP and I am writing this review on behalf of the staff at Sunshine Pediatrics in Silver Spring, MD. We cannot rave enough about Acutis Diagnostics!! …
Working for Acutis has been, and still is an incredible experience. The manager that I have had the pleasure of working with, Kelli, is nothing short of spectacular. She is professional, kind, and is always willing to help whenever …
First time using Acutis for pre-flight testing and found the Customer Service (Brooke) amazing!! Quick response and solutions. Very happy to see Customer Service like this… well done!!
As a Nursing Home Administrator in the middle of the COVID19 pandemic it is very important to me to have a quick time frame to receive test results for our staff and residents. Acutis has done an excellent job with the turnaround time for …
Acutis Diagnostics is an amazing lab with very easy lab results to read. Our sales rep, Tiffany is amazing and is always available whenever we have any issues. I would highly recommend this lab to all health care professionals that are looking accurate drug screens and respiratory illnesses.
I am own and manage a medical practice in Scottsdale, AZ. We are the hot bed for COVID-19. Initially, when COVID was first popping up in AZ, I was contacted by their rep Kelli to offer testing. I secured PPE through some colleagues and …
We use Acutis pretty much exclusively for our Covid testing but soon adding more like their state of the art Uti testing they offer as well. Andrew C. Is the rep that manages our account and is far and above the best I’ve dealt with in the …
Brooke was absolutely amazing. I booked the appointment for the wrong date and Brooke was very helpful and fixed everything for me. She was in contact with me throughout the whole process. …
I required a negative covid test for my family to be able to travel. We went to get the test done and it was a bit close since it had to be done within a certain time frame of flying. Out of 5 who took the test, 4 of us got the results in …
Have been using this company almost exclusively for our COVID testing and our rep. Nicole S. has been on point every time with making things go super smooth. Even going far above and beyond with urgent issues when we’ve been in a pinch. …
Excellent service – quick turnaround in running the Covid test and posting results to the airline. Brooke from Client Care took special care to ensure data is posted and that I have received it in a timely manner. Thank you for making this the simplest step in pre-travel prep
After exploring a number of options I am confident that Acutis offers the best customer service in their space. Their dedication and consistent, timely execution makes all the difference. Plenty of companies promise great service and most …
Brittany and her team were amazing. Even though Thanksgiving made it challenging to get test results for my flight, they processed my sample extremely quickly…in 12 hours! I’m so thankful for their help and dedication.
The team was incredible! Best communication and customer service I’ve received by far. They kept me updated with the location of my covid test, and I received my results in under 24 hours! Amazingly pleasant to communicate with. Would 100% recommend to anyone seeking a speedy test result!!!
I had a great experience with this company on my PCR COVID test for travel. Due to very tight timelines, I had to do the test just the day before my international flight departure. I spoke with Brooke multiple times and she was fantastic! …
Brooke Donahue was absolutely amazing! We were leaving on a trip and had to get tested for the destination. The appointments we originally scheduled had to be rescheduled and she managed to get all four of us at the same time for testing. …
I manage a urgent care in Queens and I must say I can never thank our Acutis rep Alisa enough for walking into our urgent care in 2020! She has been and still is a life saver! She has built such a strong professional relationship with our …
Used to work for this place during their early beginnings in Farmingdale. Most awful people to work with. In my whole life experience of working I never encountered such awful people in my life from the top, the directors to some people on …
Terrible company
I would pick a different lab if given another opportunity
We’re a busy addiction facility and we rely on Accutis for our testing.
Amazing Customer service. They were able to expedite my results.
Nelson H. Such a great and friendly worker! He so kindly helped me with an insurance issue!
Personal attention to fast turnaround-time requirements. Much appreciated. Brooke was a champ!
Delivered results even on friday midnight, understanding that there is international flight to catch, Thank you, it was so helpful.
Great Customer service. I had to to call them to get quicker results and the representative was helpful. They were able to expedite my results.
Excellent customer service from Ms. Brooke & result turnaround time was impressive as I received it after 24hrs.
Great experience especially with Brooke assisting. Not being “expert” at working through the requirements, Brooke provided assistance promptly and efficiently.
Great experience, amazing communication from start to finish. Speedy turn around in getting test result. Showed actual intent in providing the service.
Gabriella and Brooke were very pleasant and helpful and Brooke forwarded my husband and my results quickly to us.
Excellent customer service from Brooke Donahue who kept me updated of the test progress all along, hence significantly reducing the stress linked to the last minute aspect of it.
Required PCR Covid test results delivered in less than 24 hours before an international flight, highly recommend!!
I don’t know who’s the one doing this BUT I’VE CALLED ACUTIS BILLING WITH THIS WILL BE 5’X! I’ll asked the same question about a bill and the billing department tells.me.I DO NOT HAVE A BILL WITH THEM!! So I asked the lady that did talked …
THANK YOU Rachel V. (Sales Specialist) at ACUTIS for your support and responsiveness during these past unimaginable 15 months of weekly COVID 19 testing for all of our Staff and Vendors… I appreciate your professionalism and understanding as we navigated the uncertainty and the many changes of COVID guidelines and protocols….
Lost my wife’s test (who is a first grade teacher ) and now she has no proof that she is sick and must either go to work due to the rules of DOE or lose her personal days to stay home. Absolute joke.
This was an extremely efficient process and I would recommend it highly.Brittany Bartasco , in particular , took personal responsibility and followed up on COVID-19 testing results required for flying internationally.
Since COVID testing became mandatory prior to outpatient procedures in NYS, Amanda from Acutis has been exemplar. She has gone above and beyond to ensure our practice has all the tools we need to comply with NYS Department of Health guidelines.
Using the lab since the start of the pandemic. outstanding service and accuracy. Our Rep, Steve Dybalski is extremely responsive and helpful. Thank you, Steve.
I use Acutis for our 4 location practice in addiction medicine and they are great. Dennis the rep always works with our staff to keep them updated on changes. Test results come back fast and direct to our EMR. Nothing but good things to say about Acutis.
Brooke’s kindness and professionalism during a stressful time made a world of difference to me and my family. Thankful to have compassionate people like this, would highly recommend to anyone.
I have used Acutis lab for Covid 19 testing and I can attest to their professionalism and dedication. In particular Andrew and Nate were great to work with , very fast to deliver needed supply and helped fast track results. …
Very accommodating and quick to respond – Needed last minute RT-PCR and Brooke Donahue followed up through emails and calls to make sure all the paper work was complete on time and communicated to the airline too. Definitely 5 star!
I have been working with Acutis lab and have been super pleased with customer service.Kelli has been extremely accommodating and is always available and responsive! Lab turn around times are great and system is easy to work with. Would recommend this lab highly!
I took a RT-PCR test at this lab for my travel. The results came within 28 hours. The customer service kept sending me regular updates and told me the expected result time. I would highly recommend this lab.
My husband works for a major company. The protocol is to be tested three times a week. His co-worker was diagnosed with COVID-19 on Wed, 12/2. My husband immediately went to the onsite Acutis center for a COVID-19 test at 1 pm on 12/2. …
My name is Lisa and I work for Comprehensive Pain Solutions of NJ. I almost never give a 5-star review for anything, but I had to for Acutis Diagnostics… Steve D. is our rep, and he has gone above and beyond to ensure that turnaround for …
I got a negative test result in 24 hours, test was taken when I had cold symptoms, sore throat, productive cough. I also took a rapid test at CVS which was negative. I am praying that these results are correct. I am fully vaccinated since March 2021. Thank you.
Due to COVID, we’ve (high-end plastic surgery practice) had to incorporate additional testing for all our patients having upcoming surgery. I can honestly say that I don’t know where our practice would be without Acutis right now. Sure, …
As an urgent care physician, I couldn’t wait the 10+ days to get my COVID-19 test results back from the local labs. I have been impressed with the 2-3 day turn around on the lab results and outstanding service that we continue to get from Acutis Diagnositics.
I am a Pediatric NP and I am writing this review on behalf of the staff at Sunshine Pediatrics in Silver Spring, MD. We cannot rave enough about Acutis Diagnostics!! …
Working for Acutis has been, and still is an incredible experience. The manager that I have had the pleasure of working with, Kelli, is nothing short of spectacular. She is professional, kind, and is always willing to help whenever …
First time using Acutis for pre-flight testing and found the Customer Service (Brooke) amazing!! Quick response and solutions. Very happy to see Customer Service like this… well done!!
As a Nursing Home Administrator in the middle of the COVID19 pandemic it is very important to me to have a quick time frame to receive test results for our staff and residents. Acutis has done an excellent job with the turnaround time for …
Acutis Diagnostics is an amazing lab with very easy lab results to read. Our sales rep, Tiffany is amazing and is always available whenever we have any issues. I would highly recommend this lab to all health care professionals that are looking accurate drug screens and respiratory illnesses.
I am own and manage a medical practice in Scottsdale, AZ. We are the hot bed for COVID-19. Initially, when COVID was first popping up in AZ, I was contacted by their rep Kelli to offer testing. I secured PPE through some colleagues and …
We use Acutis pretty much exclusively for our Covid testing but soon adding more like their state of the art Uti testing they offer as well. Andrew C. Is the rep that manages our account and is far and above the best I’ve dealt with in the …
Brooke was absolutely amazing. I booked the appointment for the wrong date and Brooke was very helpful and fixed everything for me. She was in contact with me throughout the whole process. …
I required a negative covid test for my family to be able to travel. We went to get the test done and it was a bit close since it had to be done within a certain time frame of flying. Out of 5 who took the test, 4 of us got the results in …
Have been using this company almost exclusively for our COVID testing and our rep. Nicole S. has been on point every time with making things go super smooth. Even going far above and beyond with urgent issues when we’ve been in a pinch. …
Excellent service – quick turnaround in running the Covid test and posting results to the airline. Brooke from Client Care took special care to ensure data is posted and that I have received it in a timely manner. Thank you for making this the simplest step in pre-travel prep
After exploring a number of options I am confident that Acutis offers the best customer service in their space. Their dedication and consistent, timely execution makes all the difference. Plenty of companies promise great service and most …
Brittany and her team were amazing. Even though Thanksgiving made it challenging to get test results for my flight, they processed my sample extremely quickly…in 12 hours! I’m so thankful for their help and dedication.
The team was incredible! Best communication and customer service I’ve received by far. They kept me updated with the location of my covid test, and I received my results in under 24 hours! Amazingly pleasant to communicate with. Would 100% recommend to anyone seeking a speedy test result!!!
I had a great experience with this company on my PCR COVID test for travel. Due to very tight timelines, I had to do the test just the day before my international flight departure. I spoke with Brooke multiple times and she was fantastic! …
Brooke Donahue was absolutely amazing! We were leaving on a trip and had to get tested for the destination. The appointments we originally scheduled had to be rescheduled and she managed to get all four of us at the same time for testing. …
I manage a urgent care in Queens and I must say I can never thank our Acutis rep Alisa enough for walking into our urgent care in 2020! She has been and still is a life saver! She has built such a strong professional relationship with our …
Used to work for this place during their early beginnings in Farmingdale. Most awful people to work with. In my whole life experience of working I never encountered such awful people in my life from the top, the directors to some people on …