Adams Cable Service is a family owned Digital Cable TV, Broadband Internet and Digital VOIP Phone provider located at 19 N Main St. Carbondale, PA 18407 See more
If I could rate 0 stars I would. I’ve had Adams cable for years simply because they have my area bought out, sounds legal right??? The customer service has always been awful, rude representatives whos only “assistance” is telling you to …
As a new customer I found the people and service exceptional! The lady who took my order over the phone and the two field technicians who came to my home were friendly, knowledgeable and led me through the process with no issues. Even …
I have been a customer for 22 years now and by far their customer service is the best. From the people who answer the phone to the service men who come to the house they are always kind and helpful. They show up when they say they will and …
Goes down way way too frequently and they lie about the speeds you get. The 100$ package for 150mbps ends up with you having 3 at best. I’ve seen the same result happening with many other reviews and people who use this service. It’s not a …
I have been a faithful customer for almost 6 years. Paid and everything. Recently, during my online attempt to make payment it was an error on the account numbers as it was returned for no account found. They call me I call back and Maria …
The internet is either always down or always slow, but the people that work there are always kind
Really wish I knew what other internet I could get here, so I wouldn’t have to deal with this anymore
Tech devices can sometimes be very intimidating…….support staff were very accommodating……outcome was very positive……glad I have someone to help me through confusing circumstances…….
Very responsive and helpful when you have problems, which isn’t often. From the ladies at the counter when you walk in (or call) to the techs that help with Internet or do an install, the team is TOP NOTCH. I had Adams for 20 years and …
Tim on customer service explained the 3rd party payment system that goes through my bank. I was surprised! Anyway, he was able to find where the payment went (wrong account credited) and credit my account. Thanks Tim!
My household has been a Adams customer for 8 years now. This is the WORST EVER cable and internet provider. DO NOT go with them. We have had nothing but issues with our internet since day one with them. We lose WIFI multiple times a day …
My office just had Adams Cable’s Chris install IT telephones. Chris, the IT person, was simply wonderful to work with. He was very kind, professional, patient and dependable. A kudos to Chris! Give him a promotion!! The best tech ever!
Great customer service and reliable internet service. We’ve had Adams cable as our ISP since we’ve opened with minimal interruptions. A local company that cares about it’s customer base.
The quality of my Internet service has notably declined, AFTER they did an update in my neighborhood. Attempting to open any site is met with either working, working, working symbol or just plain stuck. Channels on my streaming just stop …
Best cable service around period. Had one issue when I lived in a cottage at a lake, they came and dropped a new line from the pole and I was off surfing the internet in no time. Bought a house and brought their service with us!! 👍 👍 …
I tried canceling my account for my seasonal camper on the October 4th because I am not there the rest of the year we closed our camper and they said there is nothing they can do but charge me for the rest of the month of October! I have to …
I was an internet only customer with Adams. Moving from an area where I had Xfinity, I can say that Adams was consistently more reliable than Xfinity and delivered promised speeds at all hours. Overall it was a great experience with low …
So far, not so good. I moved to Windsor in July and had internet installed. Since then I’ve had 2 different technicians come out to fix issues due to improper fittings being installed and other things they couldn’t directly diagnose. They …
We LOVE Adams Cable!!! & thanks so much for having such a family fun customers appreciation day! What a great time it was with the food, jumpy, face painting.. and the magician was super fun too! Thanks again! 💜💙😁 …
If I could rate 0 stars I would. I’ve had Adams cable for years simply because they have my area bought out, sounds legal right??? The customer service has always been awful, rude representatives whos only “assistance” is telling you to …
As a new customer I found the people and service exceptional! The lady who took my order over the phone and the two field technicians who came to my home were friendly, knowledgeable and led me through the process with no issues. Even …
I have been a customer for 22 years now and by far their customer service is the best. From the people who answer the phone to the service men who come to the house they are always kind and helpful. They show up when they say they will and …
Goes down way way too frequently and they lie about the speeds you get. The 100$ package for 150mbps ends up with you having 3 at best. I’ve seen the same result happening with many other reviews and people who use this service. It’s not a …
I have been a faithful customer for almost 6 years. Paid and everything. Recently, during my online attempt to make payment it was an error on the account numbers as it was returned for no account found. They call me I call back and Maria …
The internet is either always down or always slow, but the people that work there are always kind
Really wish I knew what other internet I could get here, so I wouldn’t have to deal with this anymore
Tech devices can sometimes be very intimidating…….support staff were very accommodating……outcome was very positive……glad I have someone to help me through confusing circumstances…….
Very responsive and helpful when you have problems, which isn’t often. From the ladies at the counter when you walk in (or call) to the techs that help with Internet or do an install, the team is TOP NOTCH. I had Adams for 20 years and …
The worst internet I have ever had! Speed is horrible but that’s if you can actually get it to fire up! So many outages it’s unreal. Stay away!!
Tim on customer service explained the 3rd party payment system that goes through my bank. I was surprised! Anyway, he was able to find where the payment went (wrong account credited) and credit my account. Thanks Tim!
My household has been a Adams customer for 8 years now. This is the WORST EVER cable and internet provider. DO NOT go with them. We have had nothing but issues with our internet since day one with them. We lose WIFI multiple times a day …
My office just had Adams Cable’s Chris install IT telephones. Chris, the IT person, was simply wonderful to work with. He was very kind, professional, patient and dependable. A kudos to Chris! Give him a promotion!! The best tech ever!
Great customer service and reliable internet service. We’ve had Adams cable as our ISP since we’ve opened with minimal interruptions. A local company that cares about it’s customer base.
The quality of my Internet service has notably declined, AFTER they did an update in my neighborhood. Attempting to open any site is met with either working, working, working symbol or just plain stuck. Channels on my streaming just stop …
Absolutely pathetic. Christmas Eve, haven’t had wifi + spotty power, nearest explanation is Tuesday. Issues started Saturday. …
Best cable service around period. Had one issue when I lived in a cottage at a lake, they came and dropped a new line from the pole and I was off surfing the internet in no time. Bought a house and brought their service with us!! 👍 👍 …
I tried canceling my account for my seasonal camper on the October 4th because I am not there the rest of the year we closed our camper and they said there is nothing they can do but charge me for the rest of the month of October! I have to …
I was an internet only customer with Adams. Moving from an area where I had Xfinity, I can say that Adams was consistently more reliable than Xfinity and delivered promised speeds at all hours. Overall it was a great experience with low …
So far, not so good. I moved to Windsor in July and had internet installed. Since then I’ve had 2 different technicians come out to fix issues due to improper fittings being installed and other things they couldn’t directly diagnose. They …
We LOVE Adams Cable!!! & thanks so much for having such a family fun customers appreciation day! What a great time it was with the food, jumpy, face painting.. and the magician was super fun too! Thanks again! 💜💙😁 …