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272 Hospital Rd, Chillicothe, OH 45601
Said I had covid when I didn’t! I tested after getting out of ER I was negative and come to find out sore throat was due to tonsil stones!
I called adena 4 times today trying to pay a bill . I was asked if I wanted a call back I hit yes well I was called back and no one answered me. Then I stayed on hold it said 10 minutes but ended up being 25 minutes and then got …
Came in with chest pain, light-headed and exhausted. With a know heart condition. Tested my cortisol level it was a 4… I had told him about adrenal gland insufficiency from the get go. He said well your last test was 23 , I don’t think …
The worst hospital ever we sat in the ER for 5 hours last night and where told they had no idea of when my husband would be seen he has severe stomach pain
Help people
Conveniently located.
Outgrowing the community.
Pleasant
Go to Columbus for the sake of your health.
Very disappointed with Adena!
The wait time is horrible and staff rude
Staff is very nice and helpful.
Nice to find a hospital and clinic that care.
This place is disgusting! I got an infection from here
Worst service ever. Slowest hospital too.
Nice people caring good service
Don’t seem to cair as much about the patient as the money
Very professional and really nice
Dont trust them withem with anyone’s lives!
The ER Doctors, nurses and staff were amazing!
My aunt was here for a week – generally incompetent. Drive further away.
Staff is rude and very cranky at Adena Urgent Care in Waverly next time I will go elsewhere !
These people are rude as hell! Janet you need to find a new job!
Doctor Cohen and Edina bone and joint recommended highly his wonderful
👌 …
Best hospital I’ve ever visited
They drop people and smashed my dads privates I will never go to that place ever and I do not recommend going there
They take good care of me when there’s a good DR there
A life size version of the game operation. True story this is the hospital that amputated the wrong leg of a patient…..enough said
Nice and clean. Pleasant staff
My family has dealt with this family many times. I have had nothing but a great experiences with this Hospital !
Their billing department sucks!!! Whomever is in charge of the department needs to learn what they’re doing.
I rather be in nursing home
I pushed the call button at 4:00 pm. It’s now 4:15 glad it’s not a big emergency. Wow and I’m still waiting on someone to come and see what I need.
We had to cancel an appointment with the pediatrician today and the receptionist was as VERY rude.
There isn’t a single department that my husbands been too that hasn’t been a TERRIBLE experience. This hospital should be ashamed of how they care for people.
Place is a joke they will hold u for days do surgery and mess it up do not go here
I have never in my life has to deal with such an awful medical experience, after spending almost two weeks there every day in and out of doctors appointments we found out that the “doctors” at Adena medical center completely lied to us and risked my husbands life!
Very kind and helpful people.
Wonderful service! In and out quickly. Very polite staff. Thank you four helping me in my time of need
Have a blessed day!
Billing department is a joke. When questioned about the bill over the phone they couldn’t give specifics. So I told them I want an itemized bill. It’s been 4 months still nothing.
I jus had my Daughter Malaysia at Adena she’s still their in the Special Care Nursery their taking great care of her….
Staff was uneducated, unprofessional, noncaring, and rude
The ER unit was fantastic from check in to check out! We were in and out in 20 mins with a happy 6 yr old boy after a busted chin 🙂
This place is a joke. Everyone from the billing office should be fired. How many times does someone need to call and have you send the bill to my insurance. Two years later still fighting this.
This facility is actual garbage. Came for an xray for my sister, 4 hours and counting. Honestly, what is actually wrong with the staff here. If you plan on coming here I hope you have nothing else to do the whole day.
This place has the most amazing nurses and doctors they took excellent care of me Had to have a dr to give permission for surgery i had to have got appt the next day and dr checked me and i was allowed to have the surgery Great people Adena Dr And Staff
Go elsewhere! This hospital is the worst, they can’t even get records to my doctors office which is only a couple miles away! It’s worth the drive to Columbus to find a decent hospital.
I always preferred going to the ER at Adena but I took my sister that was very weak and very sick and was having trouble breathing and the nurse practitioner there that night did not check my sister out very she sent my sister home with no …
Had a very rude Dr Chris from West Virginia originally from Germany talked down to me something terrible,reported him to Doug.He discharged me with pnemonia and had to call Medicare to appeal.Then got another Dr was not friendly at all.I …
Regardng the review of the neurologist: the reason they failed to diagnose for fibromyalgia is because there is no such thing as fibromyalgia. They did you a favor by not giving you a fake diagnosis.
Absolutely will never go back here my mother went in for what was supposed to be an emergency surgery on a Monday and didn’t actually have the surgery until Friday the nurses took at least a half an hour later every time it was time it was …
I wouldn’t come here if my life depended on it. Way too many mistakes have happened to both me, and people close to me. No thanks.
This place is awful. The staff takes their time, they lose your paperwork, and then they never take blame for anything. Your probably better off having a homeless guy help with your medical needs then this place.
My sister was a patient here and it was a very unsatisfactory experience. I do not recommend this facility. Drive to any place rather than here. Patient care and needs are obviously secondary to Drs and $$$.
Wish I could do negative 100 stars my wife just gave birth there was fine till shift change they told her she was going to be released for thanksgiving everything was fine then shift change they told us no she isn’t going anywhere we ask to …
Didn’t do much for me other than make me homesick
I was sitting in the waiting room for over two hours to get something check out. When they finally arrived I need my parent there and she was in the bathroom so they left. They didn’t come back.
It’s getting better al the time. ER sometimes still needs some work but the rest is the hospital is really pretty good.
This hospital is negligent with it’s patients. They make you wait way to long to be seen, their staff is rude and under informed. I would suggest going to a different hospital like SOMC!
They always take such good care of me anytime I have to go to the ER. I never go to my rural hometown hospital for ANYTHING.
Very inconvenient place to go seem like they just don’t care
Worst hospital to go to. Doctors and nurses don’t care about patients.
Had to come here for my husbands heart attack. Next time we need an ER we will probably risk dieing on the ride to the hospital in hopes of making it to a better place than Adena! Not to many people here care about the patients, Just there for a paycheck!
The nurses and doctors where wonderful if I have to have another surgery I hope I have it here!, Thank you to everyone in same day surgery that was so kind to me.And a Thank you to Heather from Medtronic for the great device that has changed my life!!!! And the whole staff was great.
There is a lack of communication between staff from shift to shift. Every time the Dr on duty changes so does the care recieved. Speaking first hand this is very aggravating, and makes a person lose trust in the facility.
5 years ago In the emergency room My insurance wasn’t sent to the correct place I found this out when I was trying to take out a loan It was corrected After the fact of my credit being drastically hurt And now a similar thing is happening i waa billed for my father’s vist..my next action will be Involving attorney
If you want your medical issues dragged out for years with no solution. Go to any Adena facility and they can provide exactly that for you. One of their physicians created a HIPPA violation that they should be happy I didn’t file a …
Line was long to get in with temperature checks and getting masks… a maze trying to find my Father’s room… confusing staff seemed pretty occupied not much help to find anything or correct floor… My first visit was not impressed at all… RUDE
They are very professional and caring. Since it is not a teaching hospital there are no interns or residents just doctors.
I had reconstructive surgery on my right arm in march at OSU. I broke my elbow which had to be replaced with titanium. i tore the tendons in my right forearm and they were repaired as well. screws were place in my arm. after 6 months of …
Always awesome employees and treated very respectfully
This hospital has some of the most selfish, lazy staff. They do not have their patients best interest at heart. For the sake of your health I highly recommend making the drive to Columbus. Adena takes advantage of the fact that they are …
Glorified bandaid station. Went in with severe back pain – could barely stand with help, and they did absolutely nothing to help ease my pain. Left hurting worse than I went in with because they kept making me climb in and out of the bed …
The women in the Women & Children unit are the sweetest and most caring nurses I have ever met. They have taken great care of my wife and daughter during her delivery.
Today Marsha saw Dr. Michael Jones in neurology, he was I felt very rude. She explained why she was there and all he could say was there was nothing he could do, he didn’t even examine her. Well, you are correct you can’t do anything …
First off let me say this is the first time I’ve ever had an issue with Adena period, but the disregard for my safety and nonattention to details was mind blowing! I was a fall risk they continously forgot to set the bed alarm that goes off …
Horrible. The nurses don’t check on the patients. I came in to my 80 year old dad sitting at the side of the bed vomiting. Everyday it was a new nightmare. Do not go there!!
We had a Er intern that was amazing. He tried. He admitted husband to hospital for further care and testing. My husband has long history of heart issues has had open heart surgery allready. Once he was admitted his nurses were awesome .but …
Rude staff who do not follow the Hipa guidelines. It’s a pool of drama seeking nurses that feed off what goes on there. The nurses are constantly on their cell phones textingj instead of doing their job. Housekeeping likes to peer into the …
Your practice of double and triple billing is sinful. I have billing from you charging me the full amount and I have my eob showing they paid 8 months earlier. I requested a detailed billing. Upon receipt it shows the insurance payment …
If only I could review without giving any stars….
I’v been on the phone for the past 2 hours with the hospital and who ever else I can talk to about the care my mom is not receiving. They’re sending her home …
I had surgery the end of July. I had been off work and had not received and invoice and just got slammed with almost $1000. Billing department was rude and unprofessional. I had to speak with 2 different people because when the rep …
Not to happy with the way the staff treated us Grandparents. We had 3 or 4 staff in the room but when the delivery began 5 other staff came and blocked us from seeing our grandson, they was rude and very unprofessional . The patient and …
I have had nothing except horrible experiences at this hospital as my family doctor, emergency, gynecologist, pediatrics, etc. They’re unbelievably rude and not welcoming at all. Don’t ask a question unless you want to made out to feel …
My mother was taken to adena er in chillicothe by squad,had blood work and x-rays done within 30 minutes,after that we sat there for 4 and a half hours,nothing,there’s a nurse ,badge said radiology, in er who had very bad attitude, …
If I could leave -8 stars I would this “Hospital” is a freaking JOKE! The ER is complete trash you go hours without seeing a nurse or Dr and you can ask for a blanket 4 times and still never get one.
We had our baby girl here. The nurses were so passionate about their job no matter what time of day/night. They were also friendly and talkative which helped me out seeings I was a nervous dad.
My 1st visit and Dr. Neil cancelled on me cause she thinks leaving early on a Friday is better than caring for her patients. People make appointments cause their in pain. Well apparently she doesn’t care. Never got the phone call cause some …
Had a referral from my shoulder doc to see the shoulder doc down there. And I must say Dr. Cohen is a no nonsense kind of doctor. I really appreciate that in a doctor. He would rather try 15 different things instead of preforming surgery. …
I have always had a great experience with the doctors and nurses. But when I enter thru the doors close to the pediatricians entrance the smoke from smoking persons is too much to ingest. The smoking area should be further away so …
I had the worst experience at Adena Health System. I was a student there at the respiratory department. I had the worst experience working as a student with Mr. Jim McMannus. He called himself the team leader. He was the worst …
We have been here several times for check ups & lab test. Each time we come it has been a good experience. The only thing is those dern fire alarm testing lol gets us each time! All together in a small-ish town fairly good not too crowded or heavy traffic. Could use more updating in certain departments. 👌👩🔬👨⚕️🤱🤰🥼🖊🗄♿🚻 …
My 71 year old dad just had a left lower lobectomy and is in horrible pain and can not get out of bed to do anything for himself. They are refusing to let a family member stay with him because of covid. We can visit but not stay all night! …
My husband had surgery and had to stay over a few nights. Got to the room and it looked dirty. Very dirty. Stains on chair, floor black and brown. Things torn off the wall dust on the wall buck board. It just wanted me to bleach the room …
if you represent a patient, good luck getting any information. when you call, they immediately say they can’t speak with you. you try to ask questions about how to do something with the best outcome, and they only tell you to send a fax. …
Absolutely horrible. The doctors and nurse staff I have encountered on every visit, except 1, have all been dismissive and acted like me and my children were not important. There is a min 2hr wait in the ER unless you are in labor or bleeding without cease somewhere.
Spent 7 days with covid and double pneumonia. Worst case of patient neglect i have ever seen. Called for nurse due to increasing fever, 5 hours later no nurse ,she was too busy I guess. Fever increased to 103 before she made an appearance. …
Adena as a whole Is Incompetent, They have no Regards for helping Children or helping parents get the medical care they need.
This place is the worst hospital. It has lack of communication with the nurses, doctor’s, every dept. that I have dealt with. They don’t care about patients. They have no professionalism. They are really awful when it comes to ethics. I don’t know how some of these people got jobs in the field of a hospital. Deserves no stars
I wish I had an option to give this hospital less than one star;! My mom had two surgeries here this summer and both were due to cancer. Neither surgeon founds the cancer! Do not take your family here!!!
My mother has been in the ER for 4 hours, she has infection coming from the cut from her knee replacement and her knee is swollen. They told her they were coming to take blood and them they forgot. They won’t tell us anything and she is …
I went to the Western Ave (Chillicothe) for curb-side lab work. Waited at curbside too long for registration.Got tired of waiting. Drove across town to Hospital to have the lab work done. Could not find a parking space at hospital. Made my …
They do an amazing job with my sons speech/physical therapy. Receptionists are very nice and understanding. Been going here awhile. They always work with me when I have to reschedule if something happens and I can’t make it.
The nurses were fantastic, but everything else was fantastically aweful. The rooms were uncomfortably tiny and some didn’t even have extra seating for guests. The fire alarm went off when we were there, but no one came to let us know what …
Have no clue what the CEO or CFO is doing?.
Everything appears to be in disarray. The patient and doctor interaction is poor. The Nurse interaction is poor. Their attitudes are not comforting. I feel …
My experience “ IN “ Adena hospital has been fine. Now their billing department is a different story. Adena billing department is the most un-policed , dysfunctional , inept business entity that you will ever come across…! I am from …
Only putting one star because it wouldn’t let me write a review.
NEVER go to this hospital IF YOU HAVE HEADACHES or DOUBLE VISION. Found out I have 34cm h2o on my BRAIN YES MY BRAIN after they told me there was nothing wrong …
Had my daughter here almost a year ago. Everything was wonderful at the time and had no issues. Now almost a year later the inadequate billing department sent me to collections for a bill that was never even sent to me nor was ever even …
The staff at this hospital was simply amazing. They are the most friendliest, patient, and conscientious group of people in a medical facility I have ever met. I had to stay there for 3 days. No one likes to be in a hospital, but when I …
Was a great and truthful experience. The Drs I had really laid things out for me about COVID. And… They have been right every step of the way. It’s been 15 months and WOW! Why can’t everyone in the medical field have their knowledge and …
It seems that experiences here vary, but my personal experience at this facility has been extremely positive. Over the past 3 years I’ve had many significant physical and mental health issues properly and positively handled by very …
I am a recovered anorexic. But when I was seen at Adena ER, there was a comment that triggered me severely at my worst state of health. A nurse thought it would be ok to point out that my “wrists didn’t look like those of someone with …
We been in the emergency ward for 3 hours very terrible place to come too I do say. My daughter walked in with blood in her urine she is pregnant very worried and again we have been sitting 3 hours
My husband went in 12/26/2022 for a toren rotator cuff and the drs refused to help him in anyway
Said they under staffed and sent him away!!! This is unacceptable by adena!!!! …
This was my second ER visit in less than a week. After very limited tests, they realized that my husband & I were there because of lack of information— not emergency treatment. Instead of insisting on running tests (and running up the …
BEWARE….do not attempt to pay at time of service. ER service was ok but I overpaid them and them with my HRA card. I was told I would be refunded but instead they tried to keep my money and not return it!!!!!! I have to have the …
Been here since 3pm. 9 whole hours and I feel worse than if I would’ve stayed at home
I am not impressed with the current sign in staff nor the ICU waiting room cleanliness. …
Took my 2 month old daughter to be seen for being sick! She has the flu, the doc told me to give her Tylenol and Motrin 😡. I told him sir you can’t give motrin until they are 6 months old. He ignored me and continued. Worst hospital ever! …
Based on previous reviews I was hesitant going to Adena’s ER department for the first time. However I was pleasantly surprised with a short wait time and an all around very kind and polite staff. I was there by myself and I had multiple …
Hospital normally are extremely clean, nice workers usually have urgency. This hospital has none of the above. Wife had her baby in labor and delivery and there was pee in the floor. It wasn’t the wife because it stuck to my shoe. Later …
Only 1 star cause I can’t go lower. My stay at this hospital was terrible. Nurses bring medication when they see fit regardless of Dr orders. Example: I have stomach issues an Dr ordered med to coat stomach at least a half hour before …
I lost my shoe in ER and it seems that no one could find it. Then instead of finding why my legs were swelling. The dr said he wanted a stress test and EKG then they said the dr wasn’t doing that. I was having so much pain in my legs that I …
They give you antidepressants and abandon you, no check up calls. I had made an appointment when I left my visit for a follow up a month out which is normal. They call me 2 days before the appointment to say the doctor is on vacation, then …
At Adena emergency service you will receive some of the best care you can get locally and there ER is a great place to get good medical needs met . There ER has always given me the best care possible for emergency care. I have to give …
Awful experience every time .
Nurses are always rude, a short one named Brittany was cussing and screaming at one of the elderly patients who had severe swelling in her legs and had been …
The nurses who helped me on 1/11/22 were extremely rude to me and my sister. I went in after a suicide attempt and my arm was mauled. These nurses were being rude to my sister and I after asking for socks because mine were soaked in blood , …
I just had my son here 2 days ago and I had the best experience. I developed preclampsia so we opted for a c-section delivery. Dr. Wade and her team kept me calm and included me and my husband in everything they were doing making a scary …
My grandma is at this hospital and they did surgery on her arm but the nurses are very rude when I tried to call and find out how my grandmother was doing and everything!!! I’m coming to see her so I will see if they are rude to my face 🤣🤣🤣😈 …
My wife was having a medical issue last night and we were sent to Adena Emergency Room by our primary care provider. Nursing staff was very kind and courteous, but the Doctor was very rude and offered absolutely no explanation for or help …
While not all employees are bad, the majority of the ones I met are not good. My father was in here due to double pneumonia. The nurses were quite rude and inconsiderate. They did what they see “fit.” They gave him oxygen, but when they …
I live in San Antonio and have been trying to speak to my sister who is extremely ill. I was disconnected twice and put on hold three times. I understand that the staff is very busy, but I asked if someone could put the phone on her ear so …
Visited your radiology department on 1-11-22 and had a very good experience. Nancy the nurse who did my procedures was absolutely one of the most kindest nurses I have ever had the pleasure of dealing with. Everyone else was super nice. …
Patient care should not suffer bc some nut job decided to utilize a new system WITHOUT PROPER TRAINING OF THE EMPLOYEES WHOSE JOB IT IS TO USE SAID SYSTEM!!!!! 5 hour wait due to INCOMPETENT, IMPROPERLY TRAINED STAFF IS NOT THE PATIENT RESPONSIBILITY NOR SHOULD THEY SUFFER FOR IT!!!!
ER service, Dr Stemen and nurse Lindsay provi ded superior service to me identifing injury i suffered resulting from auto accident. Dr was efficient, intuitive and personally engaging to me and my daughter who drove me to the ER. Many thanks. Jim B
Still here after almost 6 hours for a simple covid test because I have to see a provider but the provider apparently doesn’t have time to see me. This should’ve taken 20min in and out. Going on 6 hours later still waiting………..
If i could give 0-stars i would, 80yr old relative was in there for 1-week ..the so called staff rarely came in to check on him, left him lay in soiled and wet diapers (came home with bad rash) room was absolutely filthy, never came in to …
Medical staff excellent. Security (lazy and rude). Would not help me find my lost keys. They apparently were too busy to help a person with 102 temperature with Covid so that they could drive home on a Sunday afternoon. They weren’t that busy. Disappointed with Security Department.
Went in for a hernia repair and came out on oxygen never had breathing problems before now after a week can’t keep my oxygen level up and no one seem to let me no anything about why this happened.
Called and asked if I could be directed to the nursing station 3 north East. Operator transferred me and it rang for a couple minutes, no answer. I assumed maybe I was transferred to a patient room or office and called again. This time the …
My older brother broke his leg last year at a wrestling match, there were staff that was really nice. Before the virus (actually flu), we went in the cafeteria, they had really nice food, Hot dogs were good and potato chips were also pretty …
Zero stars!! Absolutely horrible care, poor communication or no communication from drs and nurses, instances of gaslighting patients and pts family member. Denial of nutrition drink when pt is unable to eat. Pain from organ failure …
Husband was in a car accident early in the morning. We got here ag 8 am and only one other person in waiting room. Its is now 12:30pm and we have yet to be seen. ER is now full and people being taken back before us. Receptionist says theres 6 people ahead of us. Ridiculous. I wont be coming here again.
Excellent experience with midwife group at the ob-gyn office for the birth of my daughter. Also wonderful labor and delivery staff. Recent visit to occ health was friendly, efficient. Dr Maggie’s is an excellent pediatrician that sees my daughter. We have a great resource right here in our backyard.
Crystal the hiring manager is a liar.
Alex the person who sets interviews is unprofessional. she said Tuesday then said Thursday. After I confirmed Tuesday was best for me. …
I’ve ALWAYS went to adena, no where else. But it honestly depends WHO is treating you and WHERE you go in the building. OBGYN Dr. Wade is absolutely amazing!! The Urgent care is horrible, they always send you to the ER even for something …
Came to the emergency room at this facility about 10am. Things went well upto 1pm. They took blood to check enzymes, cholesterol and whatever else. The doctor told me he wanted to keep me and to take blood every 6 hours. He scheduled …
If i could give 0 stars i would. Billing here is a joke. We were threatened to be sent to collections MULTIPLE times months apart for bills that had not even been sent to insurance for. After paying the bills the account still shows we …
I am currently still admitted patient at Adena regional medical center in Chillicothe Ohio. I have had nothing but phenomenal support and great assistance during my stay since Tuesday morning. But I want to make one particular nurse …
Out of the last 6 months I’ve had to go without pain medication for a week at a time because the doctor does not check notes. The only way to get refills is to schedule an appointment and make sure to get a paper copy of the prescription …
I am thankful for the ICU team at Adena Chillicothe, they did everything they could humanly possible to save my mother. They showed her love and respect and were very kind to me and my daughter. The doctors were so caring and sincere with …
I don’t even know where to start! I was treated with such kindness, compassion and care. I could not have asked for better care than I received today. From the staff who checked me in, to the nurses and drs who treated me.. everyone was …