Advance HOA Management specializes in HOA property management to homeowners associations in Denver, Westminster, Fort Collins, CO and beyond. See more
Read More| Thursday | 8:30AM to 5:30PM |
| Friday | 8:30AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8:30AM to 5:30PM |
| Tuesday | 8:30AM to 5:30PM |
| Wednesday | 8:30AM to 5:30PM |
3600 S Yosemite St Ste 400, Denver, CO 80237
Hannah was very helpful!
Quick Response to question
Thank you!
Fast response
GREAT EXPERIANCE
Quick, helpful response.
Quick, accurate responses
Very poor service.
Responsive!
Great
Very responsive, Very professional.
Very helpful and thorough !!
Thank you for fast service
very responsive and caring.
Super quick response
Prompt response and very professional.
very efficient and on top of communication
Very helpful and timely!
The response was quick！Thanks.
Answered my questions Thx
Quick and easy to update our information.
Fast response and answered my request.
Addressed my query in a timely manner.
Quick, easy, effective email conversation.
Worst Company Ever! Should Be Ashamed.
Ben always responds quickly!
Quick response with the information that I had requested. Thank you!
Very speedy response. I really appreciate it.
The Advance representative took care of the questions I asked.
Immediate response for paperwork I requested! THANKYOU!
Attended to my concern immediately and it was resolved shortly.
I approved this already. Ralph Datema
Our questions were answered promptly and politely.
Thank you Jennifer Lopez for all of your help!
Reasonably priced, reasonably involved, very responsive.
Very quick response with exactly the information we were seeking.
Well run! Especially compared to Highlands Ranch!
Prompt response and answered my question with details. Thank you!
Timely responses to any question or concern
Thanks for a quick reply on the Friday before a holiday weekend!
I always receive prompt replies to any questions or issues!
Request done in a timely manner
Worst HOA ever. no response, no customer service.. no respect
Very fast response to my questions. I appreciate the quick turnaround.
Deborah was very helpful and helped with eveything I needed.
You really do listen, and get back to us in a timely manor.
Such fast service. Thank you and happy new year .
Work was done today. Thank you
Very comprehensive & informative. Well presented. Thanks
Very efficient and respond quickly. Always patient and polite.
Sara has been great to work with!
Prompt reply and satisfied my request immediately. Thank you.
Polite and friendly on the phone. Sent over the document in minutes.
Mariana responded immediately and addressed the issue directly. Good work.
Each time best response to me.
Quick and simple and kindly
Best services.
Thank you!
Jennifer made this easy and simple for me to my account back on track!
Darby was extremely helpful in assisting me to reset my password!
The HOA has been very responsive to our concerns. Thank you,
Very responsive to issues and questions. I’ve always received quick replies.
Our request was taken care of very quickly. Very satisfied. Thanks!
Darby was professional and fun to work with.
Thank you
Response to questions was amazingly quick. I really appreciated it!
Sky Smeltzer with Advance HOA has been awesome to work with!
david kirschner was very helpful answered all of my questions and solving
the issues
Jennifer is always a pleasure to work with. Thank you!
I have called about 10 different times over the span of the last 2 months, and can NEVER get someone on the phone.
Advance has not become our management team yet, but I, as a board member, am impressed so far.
very helpful, called back within 15 min of call, and after 5pm, she was awesome
Advance HOA has been a joy to work with. Positive, friendly and helpful.
Very quick response to question regarding litigation at Vantage Pointe Lofts from Jennifer Lopez. Thank you
Mr. Kirschner was quick with a response and answer to my query as always. Very appreciated!
The first time I had a problem I emailed and got a resolution right away. Excellent customer service!
I have no idea how anyone has given these people 5 stars! They are absolutely terrible. The bbb will be getting a full compliant from me.
As a lender needing assistance, customer service from Rolanda was far beyond any HOA I’ve recently dealt with… kudos Rolanda!
SCAM! STAY AWAY! All they do is collect money, and when a home owner dares to ask any questions about ANYTHING, they are treated with DISRESPECTFUL, CONDESCENDING, DEMEANING AND NASTY REPONSES, and no answers! Extreamly high fees. WORST COMPANY EVER!
I receive very good service with the management company and they have made many capital improvements to this condo community.
Compared to other HOA Management’s that I lived with, our team and company have been outstanding.
Have always been pleased with the quality services received. Linda O’Day in particular stands out as exceptional.
Worked with me to resolve problem. Notified me as requested. Unexpected behavior from a HOA. I’m pleased.
This HOA seems to live up to their reviews. It’s always curious how anyone living in a community like Falling Water, chooses an HOA like this company, when there are plenty of red flags to the contrary.
Had a pleasant experience dealing with the staff. They are very responsive and immediate in addressing home owner’s concern.
I made an error in sending payments with the wrong account # and they corrected it immediately for me. Thank you so much for making me aware of my error and helping me to correct it!
Have been a resident in one of Advance’s complexes since August 2019. So far I have been pleased with the prompt responses to my inquiries and felt the situations were resolved to my satisfaction.
I have experienced only the best results when interacting with Advance HOA Management. What a friendly and efficient team!
I am very satisfied. I sent an email request for some HOA paperwork. I received the answer in a return email in less than half an hour. Thanks!
I made a mistake, I presume, and posted a double payment. I requested confirmation that we were paid up this month and received a quick response.
Keeson checked out the sprinklers and made the necessary repairs the following day after you sent them the work order. Thanks for your help.
I was having trouble registering for our online service and asked for help from Chris. She got back to me before the day was out and had the account set up and ready to go!!
Karen is very rrsponsive and gets things done in a timely fashion. I think she is very competent. It makes being on the Board eadier because of her experience. Elaine HArris
NO GAS, locks broken on our doors are broken and dirty nasty place now that advanced took over and (supervisor SKY) takes the cake. He’s about as rude and obnoxious as they come. In my opinion. Save the headache.
The property manager, Paden Brown, could care less about the property. Sent multiple emails without a response. HOA costs go up, but I can’t even get a reply on a simple repair? I wouldn’t recommend living in Highland View while this is the trend.
Jennifer Lopez went out of her way to accommodate our company’s request on extremely short notice! She was awesome!
Our HOA management is pretty good!
We pay our HOA fee every month by automatic debit and we are late this month because our debit card expired and they will not waive the late fee.
Seems like you guys respond to reviews. I am writing about silver peaks in lochbuie, and the tremendous amount of dog crap at the parks. Obviously ths isnt directly the hoa’s fault, just jerks in the neighborhood. However, it would be nice …
I was very happy with the quick and efficient response from the HOA!
Lauren Gerbholz answered my email within minutes and gave me a detailed description of exactly what I asked for.
Rolanda Dickson is amazing. Super friendly and super-fast. She definitely puts the “service” back in customer service. She is a gem! Thank you.
Rhonda has been absolutely stellar! Fast to reply to emails, quick to get things on the schedule, and always friendly.
Celina is doing a fabulous job as the AHOA representative to our community. No need to say anything else.
Darby De Marcal is a very efficient employee. She responds to my email in
in a vert timely manner. Keep up the good work
I found that the representative from Advance HOA has always done a great job within the limits place on her by the HOA board.
I appreciate a prompt answer to my question! Thank you.
Don’t hire this poorly managed HOA company, theyll never address your concerns, never do their part in actually managing your community and even better their staff is illiterate, condescending and far from professional. All they do is cash checks.
Karen Mundy has always been very helpful when working with our Ammenities HOA. She is quick to answer emails, collect information and get back to me with solutions or answers.
Working with Rolanda, today, was a unique pleasure. She is knowledgeable, courteous, patient, and efficient. She answered ALL of my questions thoroughly and in language I could understand (not inside-corporation speak).
They are no doing their job. Bad company.
Stephanie Richie was very courteous, knowledgeable, patient and helpful. She answered all my questions professionally. She is an awesome asset to Advance Mgt.
Consider not buying your property if you have to work with this hoa. Especially Tom Westing. You can’t get a hold them ever and if you do he will just tell you to bring it up at the board meeting. Like I have time to just make it to a meeting in the middle of the work week.
This HOA company is awful. They don’t care about any kind of safety for the residents as there is ice covering the entire sidewalk of building 10. They also never had any unit that moved in before they became the HOA company sign any kind …
Rude customer service… We received a letter stating we were late paying out dues except we never got a bill in the first place. According to advance hoa, if we got the late payment notice letter then we got the bill too…. hmmm. Don’t …
Called to request receipt booklet for payments and the Agent/rep kindly and promptly emailed them to me.
I appreciate the attention and prompt service. My life is busy enough without unnecessary stress.
Thank you
Terrible management company. Our community/hoa hired advance management to manage our community and it has been a complete disaster. From her hanging up on home owners to them giving us 30 days to find a new management company. They do not …
Jennifer Lopez was my HOA angel today !! Saved a closing with her wonderful customer service.
Very appreciated! …
Advance HOA is the by far the best and most responsive community management company in Colorado. They treat our community with the utmost attention and Jessica Worthey is a seasoned pro. Keep up the great work!
I am a realtor trying to get updated HOA documents. The owner of the property no longer resides at the home and Darby was able to tell me that the dues were in arrears and sent me information to give to the owner so the necessary documents could be obtained. She sent me the information in a matter of minutes. Thank you!
Thank you for the quick responses and pre-call that my questions were being looked at. We did put an offer in this neighborhood and are excited to see the new HOA for us cares about us! Thanks again Advance HOA Management team for helping us out!
Advance has been fantastic. They have supported our HOA through a contentious board, Large Hail claim, law suits, and planning. Both our representative and the owner are positive, helpful, and very present to our needs.
Scammers, charging delinquent fees on delinquent fees and not sending out bills. When bills are sent, they are post marked 5 days later than the due date, complaints are never answered completely ignored. Corrupt schemes and unfair practices
I had the pleasure of working with Advance and Ben Mcdowell for a couple of years when I was on the board of the community I own in. He is such a personable guy who was a great advocate for our property and worked tirelessly with the issues that came up. I learned a lot from Ben and Advance is lucky to have a great employee such as him.
My husband and I are Senior Citizens lived in Community North Park East. Ms. Jessica Worthey our Community Manager “WE’RE FRIGHTENED OF HER” Every time she walk and look around my town home with Manager Lynn “Bright View Landscaping” they …
constantly charging us late fees and intentionally messing up our payments. We had out account on the auto payment and for no reason after nearly 8 months of perfect payments they charge us a messed up amount and then fight us on late fees …
I am a homeowner at the Fallingwater Condominiums, which is managed by Advanced Management HOA. There has been an ongoing electrical issue in my particular building which is in the process of being resolved between Xcel Energy, RD Electric …
Contacted property manager several times, regarding re-occurring issue of icy sidewalks and driveways. His response, well it will be warm tomorrow. Three days, issued still uresolved. Have seen a few people slip and fall, on a issue that …
As someone who has lived in Water Valley for 10 years I’m in shock with HOA. My young daughter has her car a my place and her plates were expired. I certainly respect the HOA dies not allow that. They put a stick in the car. The car …
Very pleasant experience! Thank you!
Rhonda has been wonderful and we are really going to miss her. I’m sorry there was a change in our building’s management which means we will have to lose her. She was a pleasure to work with.
Only experience so far has been to register with your organization for auto pay of HOA dues. I like to attend the monthly HOA mtgs so after attending the first few meetings I will begin to form my opinion of how you manage our HOA, …
I have left them 3 voice messages and emailed 4 times over the past month to answer a question I have about rules and regulations here.
I received one email back to ask what my question was and then never heard back …
No communication from property manager on an issue that caused the Gas to be shut off. Gas has been off all weekend and into the week, no work is being done by them to resolve the issue. We are in the mercy of the HOA management company to …
Darby was great! She had the information I needed and also helped me through the process. She contacted me first thing in the morning to resolve the issue, quality experience.
The meeting was great. I enjoyed the detailed information on the financial documents. We’ll explained. Feel now, very comfortable viewing the statements, and understanding what they mean. Thank you for the class.
Abysmal management, bad repair work, terrible customer service. Most emails go completely ignored. If you are looking for an HOA to manage your building, look elsewhere. Plus their website is absolute garbage which makes the experience …
I’m sorry to report a not so good experience. On Tuesday, after a long weekend I called to request a call back. My 1st call was approximately 9:00 am. I left a message on Tina McFarlin’s voice mail. No response so at about noon I called …
This is one of the best HOA management companies I have ever had the pleasure of working with. Their responses to questions are very quick and with a great personal touch. I highly recommend them!
Advance HOA is a horrible management company. They bought out my community’s small boutique management company and promised to keep our small but engaged community on. Six months in, they fired us with only 30 days notice because we only …
These people are crooks. Just thought I
would check other reviews from other homeowners and discovered that I’m not the only person that has issues with this janky management company. God have mercy on us.I think Fox 31Problem solversNeeds to lookNeeds to look into this
Jackie Casas and the managers at Advance do a great job. Having worked with them, and many other managers as a vendor, I appreciate their open, honest approach, and would recommend them to any community needing a good management company. …
I live in Steeple Run community and my associate to communicate with is Karen Mundy and let me just say this Idk how the rest of advanced HOA operates but Karen Mundy is a complete piece of work! In only year and a half I’ve had the …
Advance HOA took over our neighborhood HOA recently, I set up my bill pay to the new company and inadvertently had incorrect PO Box for payment. Advance was super cordial about the error and responded to my emails quickly when I had found out my last two payments were sent back.
Advance HOA Management manages our Neighborhood. To make a long story short they hired painters to paint our townhouses. While painting our town house they damaged the light above my garage. Its been 3 months and after 14 phone calls and 9 …
I am in Real Estate investment business for 20 years. Advance HOA management company is by far the worst company I’ve ever dealt with. Judy Smeltzer- she introduced herself as CEO- is so unprofessional, she does not understand the …
I was having a problem logging on to the Advance HOA website. I contacted Rachel, our property manager, and she responded quickly, forwarding my request to client services who got back to me this morning and the problem is solved. My 1st experience with Advance is a 5 star!
This is a terrible company with poor customer attitude – Advance HOA Management company. I just moved in to my new home. I called more than a week ago to have them deliver the trash bins. More than a week later, they have not done so. …
Advance has been a great company to work with. They are Great at communicating and getting things done. I have interacted with several managers and they all just want to help. I couldn’t recommend them enough.
My unit has been flooding for 24 hours and Shelly will not return a phone call, 4 phone calls to be exact. I can’t believe that your company will not return an urgent phone call. Shame on you.
This HOA management company is a disaster. They never respond to you. And now they are trying to deny homeowners with pets entry & exit access through the main entrance of our building at Penterra Plaza, which is the only well lit & safe …
Impossible to get a hold of. Even after a robbery. I caught a robber red handed in my garage as they zoomed away in their car as fast as they could. We had a camera in the garage that I wanted looked at after I had called the police. I …
I would give them less then 1 star if I could. This is by far the worst company I have ever dealt with in my entire life. They are all scam artists that take to much money from you, don’t do anything with it, then when you ask them about, …
We’ve been trying to get a hold of Advance HOA Management for weeks – we moved in on the 30th and have had NO trash service, snow removal, common space maintenance, etc. which we pay $$ for monthly. Voicemails go unanswered. The after hours …
Advance HOA management has been an incredible team to have in our corner. They are quick to respond, there no matter the time of day, and always many steps ahead of where we think we need to be–ready to tackle anything and everything on our behalf. Thank you!
I can’t speak highly enough of the new Property Manager Rhonda Clover. She has been a welcomed presence to our complex and has made our lives so much easier. Thank you Rhonda for your follow-thru and AWESOME personality – You have been a very welcomed presence!!! We are so happy you are part of our Governor’s Place Family!!!!
I have owned my condo since 2007 and the management company was wonderful, but all things come to an end, and the owner of the management company decided to retire. Of course, as a community, our concern was getting a management company …
Kassy has great follow-up and pleasant communication. Thanks for all your help!
Jennifer Lopez, Resale Specialist was awesome and so helpful to me. I am trying to close a very complicated loan and she was so helpful and so, so nice to work with!! give this wonderful person a raise! Thanks, again! …
I’m very surprised by the negative feedback on Advance HOA. Having interacted with their staff regularly they are truly class act outfit. They are the only management company I know of that employs true construction managers for projects …
I have had to follow up constantly with the same unanswered and unresolved problems and concerns. Advance HOA thus far only collects their fees. They have been unable to manage the maintenance of our neighborhood. Very frustrating, very …
Advance has been very professional in my interactions with them and works hard to look out for the community’s best interests. They are responsive and courteous about issues that are brought to their attention at the community. We are very lucky to be working with such a great management company!
I was disappointed that Advance was no longer our management company. I have had lots of contact with our manager, Tanya Grace. She has been prompt in responding to me, attentive, caring and swiftly took action to help solve an issue. I thank YOU Tanya!
First all contracts between an HOA board and a management company can be cancelled be either party with the proper notice. I get that and understand business does not sometime work out. It is how they handled it and reasons given that will …
I have owned my condo since 2005 and never had a problem with our community association manager until Advance HOA Management, Inc. became our new property management company in June 2017 and Dawn Bates became our community association …
For the most part, I’m satisfied with Advance HOA Management, Inc.
To Megan F. The HOA board of directors understands your concerns and so you understand Karen M. is working at the direction of the board. The board has been doing it’s best to address your area while working within budget constraints of the …
If I could give them a “zero rating” I absolutely would! They are the worst HOA Management Company that we’ve ever had at my complex. Not only are they unprofessional and unresponsive but they also make every interaction feel adversarial …
Advanced HOA has been an excellent company to work with! Rachael Hills, especially, has been a delight and so very helpful! I highly recommend their services!
The absolute worst. We are having stairs replaced on our condo. After the construction company discovered excessive mold and moisture damage behind the stairs, Advance HOA had them cover up the problem without having the damage assessed. …
David Kirschner is fantastic at follow up and follow through!
Terrible experience working with Tonya Grace. She doesn’t like her job and definitely does not want to do her job. She rips up homeowner’s complaints, does not care about the community she helps manage, hangs up on homeowners, I have never …
Rhonda Clover has been a great manager at the Governor’s Place Condominium Association (HOA) on Capitol Hill in Denver these last few years. Always cheerful and helpful, she has dealt with a great variety of special requests from owners and …
Our old HOA got transferred to this company. Tried to set up auto draft when I created acct and it wouldn’t let me bc it was too soon. The next thing I hear from them is a $221 bill with two late fees. I never received a single bill before …
Earlier today I reached out for some assistance from your company. Jennifer Lopez responded by email quickly, efficiently, and thoroughly. And somehow I could see a smile behind her words! Please give her any accolades that you are able …
This HOA doesn’t care about homeowners at all. They decided to replace our roofs with absolutely no notice to the homeowner about when the work is supposed to happen. A lot of people are working from home due to the Covid environment, …
These guys are Aweful! If you are unfortunate enough to get them as your HOA, expect to get frivolous notices/harassment letters from them that are not founded. They make me want to sell my house just having to deal with them. This should not be so!
Our AC unit needed to be replaced and I I sent David Kirschner a request to get approval for a new install, and it was done within a day or two! You can imagine that as summer is heating up having AC is important to my family. David worked with us to get it done quickly and we appreciate his help!
Very poor service from this HOA. They pass you around to different people all of the time. Don’t take your concerns seriously and are very rude when they finally do communicate. They are poor about communicating to their home owners prior …
They have never had the best interest of our HOA in mind. We’ve had 2 different Community Managers and both have been nothing but incompetent and lazy.
For the past few months, Rhonda Clover has been the property manager at my building. She’s friendly, and always available when I reach out to her. A couple of times, I had to ask for her help with a difficult situation, and she was always …
Very responsive. Corrected a payment error expeditiously. Special thanks to Kendra Williams for her prompt efforts to fix the problem
Absolutely terrible property management company. Our HOA contracted this company for property management needs and the have made severe mistakes, putting the lives of residents at risk. In May of 2020 there was a building fire, many …
Kendra was very helpful. All taken care of.
Thank you, mb
Unresponsive to phone, email and certified letters requesting information that must be provided to owners per CCIOA. They boast that their primary job is compliance. But they simply operate as henchmen for poorly educated executive boards. Wish that they would follow CCIOA and educate HOA boards on the law.
Marla is very helpful in addressing questions and concerns when I reach her by phone.
Great company in a difficult industry. Our community had multiple, major systems break in a 48 hour period leaving us scrambling around trying to get it all fixed. Our manager, Stacy handled all the issues with patience and skill and finally got everything fixed and functioning. 5 Stars!!!!
We are struggling a year long battle with a Air Bnb next door. Cheers to HOA for going after the scumbags!!
I am a Realtor representing a Seller. Each time I have reached out to Advance HOA for information regarding their HOA, they have been very quick to respond, thorough and pleasant. This is not usually the case when requesting information from an HOA management company. Thank you Advance HOA for raising the bar!
They actively engage in corruption with a local tow company. The agent wont even give her name. We have multiple time tried to engage them to end this harmful behavior and they have yet to do anything.
I complained regarding a neighbor for unsafe things, and received a response immediately. I had issues with the HOA prior however this experience was awesome. Thank you HOA
We have had 4 different managers in a year. Advance HOA does virtually nothing. Their handy man cut large holes in the sheet rock on the wrong floor. 5 months later we still have two large holes in our walls. It now looks like a ghetto. …
I wanted to take a moment to say thank you for your assistance in getting my six lots at Ravenna set up for monthly debits to my six checking accounts—one for each lot. …
Horrible experience. I am trying to get pool keys since last 2 months. I sent multiple request/emails but no prompt response. they reply back after few days with no continuity to previous emails. Worst management for sure
Advance HOA Management responded quickly to our letter regarding a violation. Homeowners must learn to respond quickly in a courteous manner to any and all homeowner violations or other issues. Ignoring issues makes potential violations worse! Thank you Advance HOA Management!
Worked with Melissa to get a landscaping request approved to put turf in the backyard for my new pup. This was my first time working with HOA as we’re new homeowners, and she made this very easy by spelling out everything they would need for the approval process. My request was approved within the 30 day estimate.
I would like to complement our HOA Manager, Christine Capizzo. Christine’s expertise and experience is top notch as proven through the excellent results she produces. She has ensured that the transition from builder to HOA board for our …
Beware! This is a horrible HOA company and very difficult to work with. They sent me a letter of Intent to Lien because I was disputing late fees with them. I am paid up on all my assessments but have a dispute with how they accumulate …
Advance HOA is by far the worst HOA Management company in the business. Their service reps have attitude and never work to resolve issues.
2022 update:
Don’t be fooled by the responses to reviews. NOTHING has changed in a positive …
Important information necessary to change appointments are not timely or detailed. The owner of the management company is rude and disrespectful to homeowners. They act like they are landlords and only take our money. We have had a frequent …
EDIT: The community manager’s supervisor has returned my call and is in the process of addressing the situation. …
The worst company I have ever worked with even made many of us wanted to sell the properties. I withdrawed my deposit from Shea home after learned that it will be managed by this compy.
Advance HOA is the worst we’ve had in our townhome complex since I’ve been living in our community for over 15 years. I have a large broken tree limb hanging over my walk way and about to fall with a stiff wind or a little snow and they …
Absolutely horrific service and HOA fees is the biggest jack move happening in America right now. You pay these folks and then you do your own yard work that they are supposed to be responsible for and the HOA is responsible for the outside …
Worst HOA company on the planet. They don’t respond to residents, harass you endlessly when you’re not the homeowner anymore, and run away with your money every month. David K is horrible to homeowners in the community and is constantly …
I try not to leave negative reviews, but I have honestly had it with Advance HOA. They are simultaneously expensive and lazy. I’ve always lived in an HOA community and this is hands down the worst management company I’ve ever been forced to …
Advance HOA takes their fees but provide no contracted services to the communities that they are charged to serve. …
It has been a terrible experience thus far trying to speak with my community manager. My community manager is unprofessional, unhelpful, and disrespectful. She cannot answer any questions without getting flustered and confrontational and …
Advance HOA Management company and team are very responsive and professional to deal with ! I always get quick service and, I am dealt with efficiently and with courtesy ! …
They are the worst HOA management company that I’ve ever seen. They are running our condo community into the ground. We pay an excessive monthly amount for them to do NOTHING. They’ve racked up $80,000+ of debt, yet continue to employ the …
Working with David is always pleasant. He has been extremely helpful with a few requests that I’ve had. He always provides me the information very promptly.
My HOA switched over to Adance HOA this last year. We’ve had 4 Board Meetings and only two of them have had functioning/accurate meeting links provided. It almost feels like the don’t want people to come to the meetings because they make it …