Advanced Behavioral Health Center

Doctor, Advanced Behavioral Health Center

Our clinic encompasses a broad spectrum of programs and services — from expert medication evaluation and outpatient counseling for troubling personal issues to treatment for substance abuse and…

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Advanced Behavioral Health Center Reviews ( 103 )

  1. I had an appointment for 10 am. took the day off for the appointment. When I got there I was told there was no appointment and Maria had my time slot blocked off. They offered to schedule me for the next day.

  2. i love how dr hector deleon has helped me out and the staff is so friendly ,i would recomend this place if you having some problems that you can not fix yourself ,dr hector deleon is great and caring HE LISTENS TO YOU WITH HIS HEART he is great with me and other paitients

  3. Friendly environment staff very warm and welcoming I especially enjoy the warmth of one of the staff member her name is Brenda would definitely recommend this facility to anyone.

  4. Dr Cutter, is a very unkind and hostile man, not only does he not care about his patients and what they need to be helped with but he won’t accomadate them on any matter, unprofessional and seems to have too much of a temper to keep his feelings out of a job

  5. This place is amazing I recommend them to ANYONE looking for someone to speak to during hard times, the ladies that handle the scedules are great especially one that stood out to me the most Chastity, she got me in not even a week after I called in looking to schedule an appointment, BEST PLACE EVER STAFF IS AMAZING

  6. I called to make an appt. She asked what insurance and then asked me to hold. I held for almost 15 min and then wad hung up on. Tried calling back and she picked up and then hung up. Guess I’ll look elsewhere.

  7. Super disappointed with their “policy to confirm appointments” or they will cancel them. This is not good for people who need help. Sadly I thought they were here to help. They have proven they are self serving.

  8. The doctor had no interest in my issues or with diagnosing me and when he did he gave me medication that did not help and would not change my prescription or consider reevaluating me.

  9. TRISTAN FAITH CHANGED MY LIFE, LIKE NO OTHER PSYCHOLOGIST DID.everyone in the facility is great, Dr. We Leon is wonderful too, and Wendy Krause, Ixalys the manager is an ANGEL;I WOULD RECOMEND TRISTAN FAITH TO THE WHOLE UNIVERSE.

  10. I HAVE SEVERAL MAJOR ISSUES THAT ONLY DR MCDONOUGH CAN ANSWER AND THEIR STAFF REFUSES TO GIVE HIM A MESSAGE FOR ME. THERE IS NO WAY TO EMAIL HIM AND HIS ASSISTANT DOESNT KNOW THE ANSWERS AND JUST SAYS YOU HAVE TO PAY $100 BEFORE I CAN GET …

  11. Don’t bother trying to get an appointment here, they’ll torpedo your mental health by canceling appointment without telling you and delay treatment for months at a time.

  12. I love this place. Coming from ORL behavioral, this is a serious god-send! Nice people, hardly ever busy, on time for appointments… just all around great experience for the last year+.

  13. The staff is very kind always gets me in for an appointment as soon as possible. I’ve never had any issues with the office. The ladies working on schedule always give me a call when they have any appointments available.

  14. This is one of the best psychiatrist’s office’s in Lake County. The staff are always nice and willing to go out of their way to help you. I would high recommend them!

  15. The people that work there are great it’s just that I have a problem with putting out their prescriptions this is my third occasion one time there are 5 days past my filled date this time is going 5 days and for that there was two or three …

  16. I was Dr. Torres’ patient for over 5 years. He stuck with me during some trying times, never gave up on me. I now live a life I wish I had 40 years ago. Now he has moved on and I wish him the best!

  17. This is a very heart warming place, the staff as well as the counselors make you feel as if you are family .I couldn’t have asked for a better place to seek help. They are amazing and caring people when it comes to providing the right services for your needs.

  18. Advanced Behavioral Health has helped me to get my life back on track. Dennis Cutter is the best ARNP I have ever seen and he truly cares about my life. I would strongly recommend ABH especially Dennis Cutter if you are looking for …

  19. I was concerned about the negative reviews on Yelp. I then spotted a 5 star review written by Luis Torres here. That name rang a bell, so I went back to one of the previous websites I had been researching on. No wonder he gave The Advanced …

  20. Dennis cutter goes above and beyond for his patients. Very caring, very professional and friendly. The doctors and staff are top notch. Very welcoming and professional. I was very pleased with my visit.

  21. The ARNP should have his license revoked! He truly doesn’t care about your health and will just take your money. No self-respecting medical professional would conduct themselves the way he does and treat a patient the way he does. From …

  22. The staff is what makes me come back every time. Especially the Scheduler Brenda, she helps work around your Schedule. And gives good advice to when are the best hours to come in. The customer service is great I would recommend this place to anyone!

  23. The receptionists laugh at mental patients and don’t answer phones ON PURPOSE. Trying to find a way now to report these people, because with those with very very terrible mental illnesses, this is unacceptable. (As I am waiting for my wonderful doctor I always hear all of them talking rudely about other patients.)

  24. Dr Mobed is amazing, but the office staff is below subpar. Never have I encountered a bunch of “deer in headlights” employees. Office staff turns over often and it’s the same thing with a different face.

  25. I am a mother of 4 kids (10,8,2,1). My 8 yr old was in need of real help for his concentration and focus as well as memory issues. I currently homeschool my kids and our schedule is super busy and sometimes things come up like illnesses and …

  26. Well, having repeated issues with the facility. Multi appointments started late, by as much as 20 minutes, with no recompense for lost time. Facility “lost” payments and is making attempts at double billing me for my co-pay. They are …

  27. Dr Unger saw me at Waterman hospital. He has the bedside manner of a police interrogator. He looked frustrated to be there and, when I said I don’t want to take anti-psychotics or MAOIs, he completely quit listening to me and went to leave. …

  28. This is an amazing place to choose for any counseling needs,very clean and cosy .I was very satisfied with the services the staff provided. One woman in particular that stood out to me the most was Chastity she was very heart warming and …

  29. Dennis Cutter is an exceptional and genuine human being. With a vast array of skills, Mr. Cutter is a great person to know and see. He knows how to help you and treats people with respect. I recommend this Center because of Mr. Cutter and the staff he works with. Truly a great team.

  30. One of the best psychiatrists,its very clean and comfortable. The staff is very helpful and kind, especially one staff member Brenda she went out of her way to help me get the information i needed for my kids. Most definitely would recommend to others😄 …

  31. What a refreshing and wonderful practice! Very friendly and super helpful. Like a well oiled system, there is never a glitch or gap in medication thanks to the multiple doctors and quick staff. Dr. McDonough is pleasantly down to earth and …

  32. If I could rate a zero I would. Customer service is absolutely deplorable. For “counselors” and “therapists” they don’t know how to communicate. No one returns calls and when they screw up it’s YOUR fault not their’s. …

  33. Seeing as this is an office for people who have mental health issues, you would expect that the staff would care about you. Wrong. Not only any time did I call about medication issues, I was told I would be called back only to never recieve …

  34. Doctor people are nice but office staff is not often very nice or (at times) competent. I HATE the music…..always a too-loud local station with blaring commercials and stupid hosts who think they are brilliant. At Christmas time it …

  35. I absolutely LOVE Dr. Maria Nodarse. I had seen a different dr at a different facility for 6 months, and honestly got more out of one single visit with Maria. She listens and is very authentic and caring. She has helped me so much! Definitely recommend.

  36. Dennis Cutter is absolutely amazing! When I first started with him I was in a dark place. He’s kind, straight forward and very understanding. He has completely changed my life and I’m so thankful for him. I couldn’t imagine seeing anyone else.

  37. Dr. James McDonough is an excellent psychiatrist. Steve Leland is an outstanding Licensed Mental Health Counselor. Both I see in the gray building across the street from Waterman, not the orange building. …

  38. This ratings scale needs negative numbers so staff and services like Advanced Behavioral Health can be properly rated. The receptionist obviously isn’t there for her secretarial skills. Maybe some oral skills but they aren’t telephone …

  39. I see Dr. Deleon and he has helped me so much. I was having trouble at school and he helped me get on track. The staff is always friendly and helpful. The receptionist remembers my name and always ask how I’m doing in school, she’s really nice. They always work me in when I need an emergency appointment.

  40. After seeing the nurse practitioner, who (of course) wrote prescription on top of what I was already taking, I made an appointment with a counselor. Now, I have experienced trauma, have a PTSD diagnosis, and am 52 years of age. Tonya, the …

  41. I had to reschedule an appointment due to an unexpected car problem. They told me just to reschedule would be a 50 dollar cancellation fee for the day I would miss, when from the very beginning they did not mention anything of the sort. Now …

  42. Doctors, therapists, and staff are a revolving door. Staff is unprofessional & rude. They refuse to give me copies of my medical records or at least make it so incredibly difficult that I don’t want to deal with them.

  43. Dr. DeLeon is very overbooked and always running a little late but he’s a good guy. Office staff are generally helpful and kind, occasionally there’s a bad apple or a good person having a hard day/week. My son’s therapist Dr. Mobed has been …

  44. I am very happy with both Dr. Mcdonough and my therapist, Christina. They are just what I need to get through my anxiety issues. Both are very caring and easy to talk to. I highly recommend this center. Every one there is very nice.

  45. A really sweet lady by the name Mandy has been so extremely helpful with trying to get my insurance to cover my medicine. She is the FIRST person I have talked to there that followed up with me quickly, kindly, and is still searching for …

  46. On 1/8/19 my five year old son had an appointment. I had to take him out of ABA Therapy at Florida Autism Center four hours early to make it to Advanced Behavioral Health on Salk Ave. When I was booking him as a new patient a month or so …

  47. I personally have been a patient of Dr. Maria Nodarse since I was 8 years old (currently 21). She is the most ethical and responsible therapist I have had. She truly takes the time to listen to your issue and guides you through it all. I …

  48. I have been seeking counseling from Dr. Mobed now for several years. I have been on a Life altering journey with PTSD, bodily functions alterations from a car accident and to Life changing events’. I have been to rock bottom lows walking …

  49. My Dr. Is Dennis Cutter. He is phenomenal! The staff is very kind and willing to help with any problems I come across. When I was ready to give up hope, Mr. Cutter gave me words of encouragement. It took time to get my meds right. Now I feel amazing. I would recommend them to all my friends.

  50. I really like Dennis cutter, but because of insurance reasons I’m not able to see him after 5 years.I now have to seeDr. McDonough.His personality could use some improving.I was also told by an ex-employee there.At Advanced behavioral all they are after is your money and do not care about you

  51. A company is only as good as the people that work there. Advanced Behavioral Health Center is a phenomenal organization because of the high caliber and quality employees they have. Dennis Cutter is, and always has been, a shining light in …

  52. It is clear that the practice is continuously making a concerted effort to better serve its patients and community. The doctors I have seen here honestly care for your well-being and help you acquire the psychological tools to take care of …

  53. While I really value the relationship I have with my psychiatrist, I see room for improvement on the actual running of the facility. Communication has gotten better but it’s still difficult (and trying at times) Maybe it’s the area, but I also see a lack of empathy-which is important.

  54. I have been seeing Dr Torres for over 3 years. He’s very compassionate and “tuned in”. My kids have seen psychologists in this office and we have all been very happy with the care we receive. The office staff is friendly and helpful! I drive 45 minutes to see Dr Torres because, IMO, he’s worth it!

  55. Receptionists Beatrice and Cassandra are truly a very valuable asset to Advanced Behavioral Health in Tavares. They are not only very professional, but also add that extra special touch of kindness and compassion. Very efficient in making …

  56. In August, I filled out all the extensive paperwork for this place. It took hours. I waited a couple weeks, nobody reached out, so I called them. They got me on the schedule for November 2. Pretty far out. I guess it’s a good thing I wasn’t …

  57. Dr Deleon usually runs behind if there’s an issue with a patient from earlier in the day, but unless you’re an impatient person, that happens anywhere. You should just be patient and wait your turn. People always want to have something to …

  58. Update on my review from last year. I am a registered nurse in a busy ER. Today (Friday) was especially busy, and I had no break until after 4pm.
    During this time, I noted a missed call from the office sometime between 8 and 9 …

  59. It’s been a pleasure being served by the people in this practice. I found them to be professional and actually helpful. Wonderful group, very competent staff is always supportive, doctors are great, counselors are especially good. They have …

  60. Dr.McDonough is the best mental health professional I’ve ever seen. Very patient, kind, and understanding. I do not feel rushed or judged. I feel he is actually listening to me and trying to help. I appreciate the friendly front desk staff. …

  61. I became a patient here about 6 months ago, I really appreciate everything the Doctor, therapist and staff have done for me. I was in a really bad place and now my whole look on life has changed. The schedule is pretty packed sometimes but …

  62. Do not seek mental health care from Dr. James McDonough as he is not a caring nor understanding health care provider. I found him disrespectful, rude, outright hostile a worry I had which he could care less for the reason which stemmed from …

  63. There is some great staff here, HOWEVER, they would not accept me as a returning patient, because I was “discharged in the past”. So, because my relationship failed and I’m not scheduling any followup appointments with the therapist, FOR …

  64. Haven’t even seen a doctor yet and it’s an hour after my scheduled appointment that THEY CALLED ME to schedule because they had a cancellation. While in the waiting room, I have heard reception tell 3 other patients with appointments after …

  65. Very rarely do I post anything or make any comments, but I feel very compelled to share with you some of my experience’s about Dr. Mobed at Advanced Behavioral Health and Tavares Florida. I’ve been counseling with Dr. Mobed for quite some …

  66. Well, so far I’ve heard nothing for two months since I turned in all the paperwork to see Dr. McDonna. I would have thought by now I would have heard from someone to schedule my appointment. I have a follow up with my primary coming up, …

  67. While sometimes the receptionists can be hard to reach (assuming the jury’s out and they have relatively high patient volume), the staff that I have worked with have been nothing but a Godsend. …

  68. I have been a patient of McD for a long time. However, in the past month I was taken off my medication due to a pregnancy and then I had a miscarriage and then I called because I needed to be put back on but not only that I needed to see …

  69. Dr. Maria is very therapeutic to talk to, she has helped me tremendously in so many ways these past few months. The staff is pleasant. Getting on the cancellation list is smooth and 9/10 you will have an appointment when you want it. I have …

  70. Can’t get ahold of anyone. Even after 5:00 they just cut your call off no voicemail or messaging option it’s really terrible for people that need help and are actually willing to reach out. I have good insurance too I don’t want to be just …

  71. Receptionist is hard to get ahold of at times, but when I do get ahold of someone they are very helpful and nice. Never rude. I’ve been seeing Dr. Cutter for almost 3 years now. He is absolutely amazing! He has helped me so much with my …

  72. Let’s start with the fact that three yes three therapists have “retired” since I have been going to this office. Second if they leave their door unlocked during their lunch and I come inside that’s on them. Third I arrive early so that NO …

  73. Giving AB 3 stars only because my psychiatrist Dr Cutter is the bomb dot com. Office staff? Not at all. When they even decide to pick up the phone or return your call, they sound as though you’ve inconvenienced them or they have so many …

  74. I’m a patient of Dr. Mobed. He has been my therapist for just a little over a year. Dr. Mobed has a pure heart. I got approved for disability because he is a professional and an expert in documentation of our sessions. Dr. Mobed acts with …

  75. I’ve had nothing but positive interactions with everyone here. I’m so grateful to have found Dr. DeLeon! He just “gets it”. He takes as much time as necessary with ALL his patients, meaning I might have to wait to see him, but it’s worth …

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